Charter Classification: Hardware/Software Upgrade
Project Name: Active Directory Domain Services Upgrade
UM Business Unit: Division of Information Technology
Department: System & Operations
Strategic Priority: Goal 4: Provide a robust and reliable IT infrastructure.
Executive Sponsor: David Crain
DoIT Sponsor: Bryan Roesslet
Prepared by: Michele Byers
PGC Project Plan Review: Not Required
Architectural Review: Pending
Project Charter Version Control
Version Date Author Change Description
1.0 8/27/2010 Michele Byers Document created
1.1 10/14/2010 Michele Byers Executive Sponsor edits incorporated
1.2 10/15/2010 Terry Robb Reviewed.
1.3 10/15/2010 Michele Byers PMO edits incorporated.
PGC Review Status
Date Type Presented by Outcome
Click to enter date Charter
Click to enter date Plan Check-Up
University of Missouri - For Internal Use only Page 1 of 5 Current as of: 12/19/2011
1. Maintenance or Hardware/Software Upgrade Project Overview
1.1. Microsoft released Windows Server 2008 R2 to manufacturing July 22, 2009
and Active Directory Domain Services October 22, 2009. In order to upgrade
the domains administered by the Division of IT, all domain controllers must
be running Windows Server 2008 R2. In addition, the Division of IT has
assumed responsibility for the operations of the UMHC domain controllers and
needs to implement standardization across the supported domains.
1.2. Beginning July 13th, 2010, Microsoft moved to the Extended Support phase
for Windows Server 2003. Implications include falling out of support within
the next two years as the successor product has been released. The entire
active directory forest cannot leverage the features of Active Directory
Domain Services if the Division of IT fails to upgrade the supported domains.
2. Goals and Objective
2.1. The goal of the project is to upgrade all domain controllers to Windows Server
2008 R2 as well as each of the domains to Windows 2008 R2 functional level.
Additional tasks will optimize the Active Directory environment.
2.2. Project Objectives:
2.2.1. Address hardware lifecycle, software lifecycle, and right-sizing.
2.2.2. After performing a network and security audit, address any identified
2.2.3. Remediation of applicable Dell Exchange/AD health check findings.
3.1. High-Level Deliverables (In Scope)
3.1.1. Division of IT domains will be at a Windows 2008 R2 functional level.
3.1.2. Provide documentation for Division of IT administered domains
including dependencies and points of failure.
3.1.3. All production domain controllers will be under a hardware service
3.1.4. Create a road map document describing mid-term direction for Active
Directory Domain Services.
3.1.5. Identify metrics that accurately reflect the health and operational state
of Active Directory Domain Services, including a process to collect data
for historical reference.
3.2. What will not be delivered (Out of Scope)
3.2.1. Upgrade of forest functional level.
3.2.2. Domain consolidation.
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3.3. Success Criteria
3.3.1. Above goals are accomplished without negative customer impact.
3.3.2. Documentation has been created and accepted.
3.3.3. Active Directory Domain Services passes ISAM security review.
4. Target Date for Completion
4.1. July 31, 2011
5.1. List Division of IT groups required:
5.1.1. System Administration
5.1.4. Enterprise Architect
5.1.5. Marketing and Communications
5.2. Capital Resources Required (Hardware, Software, Consulting, Other):
5.2.1. Server Hardware
5.2.2. Operating System Licenses
6.1. Some hardware is out of warranty.
6.2. DoIT has yet to upgrade to Windows Server 2008 R2.
6.3. Service level agreement with ITS is not yet final.
7.1. Staff will be available.
7.2. Capital budget will be released.
7.3. Cross project considerations between Active Directory Domain Services and
Identity Provisioning Process Redesign Recommendations.
8.1.3. Any system that relies on LDAP for authentication and authorization.
8.1.4. Any system that uses native AD authentication and authorization.
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8.2. Other projects:
8.2.1. Identity Provisioning Process Redesign Recommendation
8.2.2. AD MOU Project
8.2.3. Exchange 2010 Upgrade
8.2.4. Consolidated Logging
8.3. Other organizations/groups:
8.3.1. All business units.
8.3.2. Cerner/Tiger Institute
8.3.3. External vendors with firewall exceptions for LDAP.
9. Risks and Opportunities
9.1.1. Lack of experience, training, and knowledge for current AD
9.1.2. Current monitoring tools are insufficient therefore data is unavailable
for future decisions.
9.1.3. Overlap of resources with other projects and operational duties.
9.1.4. Recent transfer of AD responsibilities to Windows Server team.
9.1.5. Recent transfer of AD responsibilities for UMH DC’s to the Division of
9.1.6. Service level agreement with Cerner ITS is not yet final.
9.1.7. This service is core to the operation of the University and is high in
visibility and impact.
9.1.8. Unknown interdependencies.
9.2.1. Should there be a need in the future, completion of this project
ensures DoIT’s ability to raise the forest functional level.
9.2.2. Improved efficiency of administrative tasks through standardization.
9.2.3. Improved performance and reduced infrastructure complexity.
9.2.4. Reduced operational and capital expenses.
9.2.5. Improved support model of Active Directory service.
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10. Key Stakeholders
Key Stakeholders are those stakeholders who can either prevent the project from achieving its full set of
objectives or can cause the project to fail. Some of the stakeholders will also comprise the change control
board. Identify who is Responsible, Accountable, must be Consulted, and must be Informed. Stakeholders
may have more than one role. Make sure you include architectural review, business continuity/disaster
recovery and financial issues as appropriate.
Stakeholder Role R A C I
David Crain Asst. VP Operations & Infrastructure X X X X
Bryan Roesslet Assoc. Director, Operations & Infrastructure X X X X
Brian Dourty Manager, System Administration X X X X
Megan Hartz Team Lead, System Administration X X X X
Michele Byers Project Manager X X X X
Kevin Bailey Director, Customer Service & Support X X
Wes Seidt Manager, Technical Services (Cerner) X X
Bill McIntosh Manager, Technical Services (DNPS) X X
Brandon Hough Manager, ISAM X X
Beth Chancellor Chief Information Security Officer X X
Brien Waage Enterprise Architect X X
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