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                                                                                ISSUE 13

DECEMBER 2009                                                        A CJD EQUIPMENT MAGAZINE

                                                      L45 &
                                                      ...are coming

 PLUS           Dealer of the year: Awarded to CJD!    WIN a Volvo jacket!
                Green Thinking: Smart business sense Machinery theft: There is a solution

13         More care. Built in.
 cUSTOmer SUPPOrT manUaL
      SaLeS Training
                                                                                                                                                                                                            ISSUE 13

     checK OUT The UnbeLievabLe DeaLS FOr YOU
        avaiLabLe nOW FrOm cjD eqUiPmenT
                     SaLeS Training manUaL
                                                                                                   DECEMBER 2009                                                                               A CJD EQUIPMENT MAGAZINE
                                   times are tough but that hasn’t stopped CJd equipment
PriceS reDUceD                     delivering our valued customers even greater value for money!
                                                                                                          OUTLOOK                                                                                                                    cOnTenTS
                                                                                                          strong Jobs outlook for Australian resource sector
                                                                                                          Australia currently has the strongest economy of any developed western nation, defying the
                                                                                                          global trend and proving its resilience.                                                                                   5
                                                                                                          According to research undertaken by leading Resource Industry careers website, Mineblogger,                                cjD an rTO
                                                                                                          Australia can expect up to 60,000 new jobs across more than 30 oil and gas, and mining
                                                                                                          projects either underway or on the drawing board.
                                                                                                          The Minerals Council of Australia has also not changed its long-term forecast that another
                                                                                                          80,000 people will be needed in the industry by 2020 in order to maintain Australia’s market
                                                                                                          share of global production, with improvement in the job market expected as early as 2010.
                                                                                                          Up until the last quarter of 2008, 142,000 people in Australia’s workforce were directly            8
                                                                                                          employed in resources. This number was up by a massive 55,400 jobs over the last five years.
                                                                                                          Even with job losses across the industry now totalling some 12,000, these losses are coming         WODOnga
                                                                                                          off the back of unprecedented growth and still don’t have the industry back at its original         qUarrieS
                                                                                                          employment levels of five years ago
                                                                                                          Australia’s ranking improves in the World Competitiveness table
                                                                                                          The Australian Industry Group has announced that Australia is now ranked 15th out of 133
                                                                                                          countries in the World Economic Forum’s (WEF) 2009-10 Global Competitiveness Index rankings.
                                                                                                          Of the 12 “pillars” of the Global Competitiveness Index, Australia ranked fourth in financial
                                                                                                          market sophistication, up two positions. The efficiency of Australia’s goods and labour markets                            10
                                                                                                          continued to provide the country with a significant competitive advantage, with a ranking of                               L50F WheeL
                                                                                                          ninth attained for each “pillar”.
                                                                                                          “According to the WEF’s global competitiveness measure, Australia underperformed in the key
                                                                                                          areas of business sophistication (quality of business networks, processes and supply chains)
                                                                                                          with a ranking of 26; infrastructure (25); innovation (20); and technological readiness (20),”
                                                                                                          said Australian Industry Group Chief Executive Heather Ridout.
                                                                                                          “The findings set down a productivity challenge for Australia including the need to improve
                                                                                                          ‘business sophistication’ as we emerge from the downturn,” she said.                                16
                                                                                                          The relatively poor ranking for infrastructure (down 4 positions from 21st in 2008-09)
                                                                                                          underlines the importance by state and federal government to increase investment in                 aLLWeST
                                                                                                          economic and social infrastructure.                                                                 PLanT hire
                                                                                                          optimistic outlook returns to Australian Mining
                                                                                                          Results of this year’s ‘Mining and Construction Industry Survey’ indicate the Australian mining
                                                                                                          industry is generally optimistic about the outlook for the remainder of 2009.
                                                                                                          Specialist media and conferencing group Aspermont Limited in conjunction with financier
                                                                                                          GE Capital Australia commissioned a study on the outlook for the Australian mining
                                                                                                          industry. The survey was conducted with major mining and construction companies in                                         20
                                                                                                          Australia as well as within the supply sector servicing the industry, and targeted over 250                                aDam’S SaWmiLL
                                                                                                          CEOs and senior executives.
CJd equipment has reduced pricing on a large range of Genuine                                             More than 60% of respondents from mining companies expect business conditions to
volvo Filters, Undercarriage and engine kits.                                                             improve, with the major reasons given being a stock market recovery and an increase in
                                                                                                          demand and new business. The construction industry also supported this optimism, with
enquire at your local branch or dealer for more information.                                              70% of respondents expecting business conditions to improve over the course of the year.

                               naTiOnaL TOLL Free: 1300 139 804                                                 loaders
                                                                                                            backhoe and wheel
                                                                                                                                         excavators and
                                                                                                                                                                  24 tonne to
                                                                                                                                                                                      wheeled or crawler
                                                                                                                                                                                                            17,600kg to 23,000kg
                                                                                                                                                                                                                                   road machinery
                                                                                                                                                                                                                                   compactors, pavers

                                    WWW.cjDvOLvO.cOm.aU                                                   versions 1.2 to 14 cubic
                                                                                                           metre bucket capacity
                                                                                                                                         wheel loaders
                                                                                                                                       5,200kg to 8500kg
                                                                                                                                                               37 tonne capacity        14 to 70 tonne        116kW to 198kW       & milling equipment

 2                   E X T R ACT                                                                                                                                                                   DECEMBER 2009                                 3
OF THE YEAR AWARD                                                                                                                                                                  n RTO in Wa
CJD Equipment, the Australian distributor of Volvo Earth Moving
Equipment, has achieved world recognition by receiving the coveted
                                                                                Volvo construction equipment in Western Australia in 1992 and was
                                                                                appointed national distributor in 2001.
                                                                                                                                                            C    JD EquipmEnt is a
                                                                                                                                                                               e su   ccessful esta
                                                                                                                                                                                                         blishment of
                                                                                                                                                                                                                            , Western
                                                                                                                                                                                                                                                      of Vo   cational Educ
                                                                                                                                                                                                                                                      throughout Aus
                                                                                                                                                                                                                                                                                    ation and Trai
                                                                                                                                                                                                                                                                                tralia is maintai
                                                                                                                                                                                                                                                                                                         ning (VET) se
                                                                                                                                                                                                                                                                                                  must state its

                                                                                                                                                                                                                                                                                                                       scope of
                                                                                                                                                            Following th                           e in Guildford                                                          ering, the RTO                          assessment it
Volvo International Distributor of the Year Award.                              “We have invested in staff training and currently have 60 mobile service                         aining Centr                            take the next                 When regist                            the training or
                                                                                                                                                            Apprentice Tr                         t decided to                                                          n. This details                          stries in which
Volvo construction equipment is distributed in more than 100 countries          technicians to support our customers on site to minimise machine                                   Equipmen                           d became an                      registratio                          e fields or indu
                                                                                                                                                            Australia, CJD                       ng arena an                                                         to provide in th                                   e maximum
throughout Europe, North and South America, Africa, the Middle East and Asia.   downtime,” said Alan, “CJD has established 16 world-class facilities and                        in the traini                              isation (RTO
                                                                                                                                                                                                                                               ).       intends                                         ment and th
                                                                                                                                                             logical step                          aining Organ                                                                 ining or assess
                                                                                                                                                                               Registered Tr                                                             may deliver tra                             issue.
The award was presented to CJD Managing Director Alan Barnett at the            are represented in every state throughout Australia.                         Enterprise                                           s been recogn
                                                                                                                                                                                                                                         ised                                  cations it may
                                                                                                                                                                                             Equipment ha                                                level of qualifi                                                  training or
                                                                                                                                                              Since April 20
                                                                                                                                                                                  09 CJD                                          TO. This                                                          to deliver quality
International Dealer Meeting in Sweden this year.                               “Volvo is a world recognised name and we have had great success with                                                      ouncil as an R                                                         TO continues                            the relevant
                                                                                                                                                                                                                                  s complied              To ensure an R                           is renewed with
“We are very excited and proud to receive this award,” said Alan, “It’s         the range of Volvo equipment. The robust construction and reliability         by the Training                             Equipment ha                                                        its registration                          t every five year
                                                                                                                                                                                  dicates that C
                                                                                                                                                                                                                               livery and                 assessment,                              authority at leas
a great honour to be recognised for our sales and customer service,             makes Volvo’s well suited to a vast array of applications, ranging from       recognition in                         th e quality of de                                                      tory registering
                                                                                                                                                                                  standards for                                 ices in WA.                state or terri                                           e RTO at any
                                                                                mining, civil and commercial construction, through to forestry and single      with national                             ed to Apprent                                                                         ity can audit th
which doesn’t just happen but is the result of a concerted effort by all                                                                                                             training provid                                                       The regi      stering author                          n. This ensure
                                                                                                                                                                                                                                                                                                                                       s the
                                                                                business operators.”                                                           assessment of                                         lan Barnett sa
                                                                                                                                                                                                                                          id “This
                                                                                                                                                                                                                                                                                    perio   d of registratio
our team members across the entire company in what was a challenging                                                                                                                                   irector A                                            time during its                                    relevant and
                                                                                                                                                                                     t Managing D                      JD team involv
                                                                                                                                                                                                                                                                                          ided remains
yet rewarding year. I would like to thank all CJD staff for their efforts and   One of the main areas the award focuses on is ongoing customer                 CJD Equipmen                    ent by all the C                                                      ng being prov
                                                                                                                                                                                      hievem                                                                traini
                                                                                                                                                                is a fantastic ac                                der to meet th
                                                                                                                                                                                                                                        e                                           dards.
CJD customers for their continuing support.”                                    satisfaction. Customers are contacted three months after purchasing
                                                                                                                                                                                            very hard in or                                                  minimum stan                                                    s, adult and
                                                                                                                                                                              ve worked                                        tion and we                                                               s and institute
Award nominees undergo an extensive in-depth analysis by quality                a new machine and then again after they have had the machine for 12              “They ha                              d fo  r accredita
                                                                                                                                                                                                                                                              RTOs includ         e TAFE college                          providers,
                                                                                                                                                                                    dards require                                ached this                                                             iders, private
                                                                                months to ensure there are no issues even though the warranty may                exacting stan                           ted to have re                                                          education prov                           er education
control managers appointed from Volvo Head Office, who closely                                                                                                                          sed and exci                                                          community                               , schools, high
                                                                                                                                                                  are all very plea                                                                                              organisations                                            oviders,
scrutinise every aspect of business operations. “It’s a very intensive          have lapsed.                                                                                                e.                                                                community                                             rise training pr
                                                                                                                                                                  impo    rtant mileston                                               C entre                                        mmer     cial and enterp                             t
                                                                                                                                                                                                             rentice Training                                  institutions, co                                      tions that mee
process because we are being judged against every other Volvo                   “We have great confidence in our products and support and this is                                        ent of the App                                     long-                                                other organisa
                                                                                                                                                                   “The establishm                           TO is     part of CJD’s                            indust    ry bodies, and
distributorship in the world,” Alan explained.                                  reflected in a very high percentage of our customers being repeat                                       pment of the R                                     le for                                     quirements.
                                                                                                                                                                   and the develo                                     in young peop                              registration re                                                tered into the
All company procedures and policies are carefully critiqued as is               buyers,” Alan said.                                                                              mitment to     attract and tra                      cal fields,                                                            sations are en
                                                                                                                                                                    term com                              cal   and mechani                                                           training organi                           S) database
                                                                                                                                                                                       reers in techni                                stry,” he said.             All registered                           n Service (NTI
computer systems, staff product knowledge, dealership performance               A Customer Satisfaction Survey was conducted independently by a                     successful ca                            w ell as the indu                                                       ning Informatio                          tion. This
                                                                                                                                                                                        community as                                                              National Trai                           ope of registra
and image, sales, marketing, customer service and satisfaction as well          local Western Australian company with the results a contributing factor              benefiting the                                    ensive     training tailore
                                                                                                                                                                                                                                                                                  r details and sc                         research the
                                                                                                                                                                                               ceive compreh                                       nced           listing thei                           attendees to
as spare parts availability.                                                    in receiving the award.                                                              The    apprentices re                     structio      n by an experie                                    enables course
                                                                                                                                                                                         c needs and in
                                                                                                                                                                                                                                                                   website                                      n attained.
                                                                                                                                                                      to their specifi                                                                                                   and qualificatio
The award is judged on a points system. To be named International               “Customer support is a key focus for us and the foundation of our                                                      in the business
                                                                                                                                                                                                                                .                                  course outline                                       elf to embrac
                                                                                                                                                                                         any years                                                                                                s committed its
Distributor of the Year, nominees must achieve a score 85 or better and         company. Understanding our customer needs and delivering on                           trainer with m                                    veloping youn
                                                                                                                                                                                                                                                                             Equipment ha                                    a key part of its
                                                                                                                                                                                                               m de                                                 “CJD                                        RTO as
                                                                                                                                                                                           benefiting fro                                                                                  ts of being an
meet all the criteria outlined in the 68 page evaluation document.              promises has been essential to our success. We take great pride in                     The industry is                                       e construction                         the requiremen                                               id Alan.
                                                                                                                                                                                           ecifica  lly trained in th                                                                         ses and      procedures,” sa
A major player in the construction, agriculture, forestry and transport         knowing that we are providing our customers with world best practices,”                technicians sp                          ss  .                                                 bu  siness proces                                           ld-class facilit
                                                                                                                                                                                          d truck busine                                                 ies                                                  ished 16 wor
                                                                                Alan said.                                                                              equipment an                                                 modern facilit                                     ent has establ                                 recognised
industries in Australia since 1974, CJD Equipment began distributing                                                                                                                                             tre features                                        CJD Equipm                                 nduct nationa
                                                                                                                                                                                           e Training Cen                            r laptops and                                          e ability to co                                uipment is
                                                                                                                                                                        The Apprentic                          with compute                                           nationwide. Th                                 ething CJD Eq
                                                                                                                                                                                          cture theatre                              pped w      ith all                                            ation is som                               its own
                                                                                                                                                                         including a le                        kshop is equi                                          training and ce
                                                                                                                                                                                                                                                                                                                        do from within
                                                                                                                                                                          projection sy   stem. The wor                                   el d bay.                                        ease   d to be able to
                                                                                                                                                                                                                  lly functional w                                     particularly pl
                                                                                                                                                                                             crane and a fu
                                                                                                                                                                          tools, parts, a                                          rvised    training on               skills   base.                                                journey as an
                                                                                                                                                                                                           o closely supe                                                                                        e start of our
                                                                                                                                                                           “All appr  entices underg                             and el  ectrical repair,                                   rtification is th                         bring immense
                                                                                                                                                                                                          cal, hydraulic                                                “This initial ce                          rtification will
                                                                                                                                                                           all aspe   cts of mechani                                  ocedures.                                            nefits of this ce                    e and staff
                                                                                                                                                                                                     is on safe wor
                                                                                                                                                                                                                            king pr                                     RTO. The be                          stomer servic
                                                                                                                                                                            with  great emphas                                                 ent  in                   improvem      ents to our cu                             n said.
                                                                                                                                                                                                                          is an investm                                                                     the future,” Ala
                                                                                                                                                                                               ent as an RTO                                        d                                   e now and in
                                                                                                                                                                            “CJD Equipm                                   es to prospe
                                                                                                                                                                                                                                              r an                        knowledg
                                                                                                                                                                                                lows apprentic
                                                                                                                                                                            people that al
                                                                                                                                                                             develop their                                          creasing its hi
                                                                                                                                                                                                               Equipment in
                                                                                                                                                                             “This tra  nslates to CJD                   titive advant     age in the
                                                                                                                                                                                                 ce and compe
                                                                                                                                                                              skilled workfor                           d.
                                                                                                                                                                                                  Alan explaine
                                                                                                                                                                              market place,”                                                  iders and
                                                                                                                                                                                                                         tions are prov
                                                                                                                                                                                                  ining organisa                             g. Only RTOs
                                                                                                                                                                               Registered tra                            gnised trainin
                                                                                                                                                                                                 nationally reco                        cations.
                                                                                                                                                                               assessors of                       gnised qualifi
                                                                                                                                                                                can issue    nationally reco
                                                                                                                                                                                                                                     ing providers
                                                                                                                                                                                                               gistered, train
                                                                                                                                                                                In order   to become re                            Training Fram
                                                                                                                                                                                                           tralian Quality
                                                                                                                                                                                 must   meet the Aus                           ensures th      e quality
                                                                                                                                                                                                      TF 2007). This
                                                                                                                                                                                 standards (AQ

  4                                    E X T R ACT                                                                                                                                                                                                                                     DECEMBER 2009                                                      5
heLPing YOU
    Its lightweight, strong, cost-effective and its insular properties and versatile
    applications made asbestos one of the most commonly used building products
    in thousands of Australian homes and office buildings from the 1940s through
    to the late 1980s.
                                                                                                 breaThe eaSY
                                                                                                 BREATHE EASY
                                                                                                           Non-friable asbestos fibres are those held within a solid matrix (eg. cement in
                                                                                                            asbestos cement sheeting). These are less likely to become airborne unless the
                                                                                                              product is damaged. Asbestos fences, roofs and asbestos cement (AC) sheeting
                                                                                                               are examples of non-friable asbestos products.
    A naturally occurring mineral, asbestos was mined in Australia until 1983 and                               During a bushfire, the amount of asbestos fibres released into the air is likely
    manufactured for use in walls, roofs, insulation, flooring underlay, eaves and some                         to be low. After a bushfire, fibres may become airborne when excavation and
    flues as well as a backing on some vinyl floor tiles. Its fire retardant properties led to                  cleanup works disturb the asbestos clumps.
    asbestos also being used as a fire-proofing agent.
                                                                                                                The Department of Human Services provided relief centres in Yea, Alexandra,
    While sheeting materials are not generally considered a health risk unless                                 Whittlesea, Nillumbik Shire and Horsham with nearly 2000 free asbestos kits for
    disturbed, asbestos does pose a risk to health if the fibres become airborne and                           people affected by the Victorian fires. The kit included disposable overalls, gloves,
    subsequently inhaled.                                                                                      masks, plastic sheeting and bags.
    Asbestos is made up of very fine fibres that are 50 to 200 times thinner than                              If asbestos is likely to be present, a licensed asbestos removalist should be
    human hair. The most dangerous form is those naked to the eye, yet penetrates                              engaged to do the clean-up work. The waste must be transported in an EPA-
    the deepest areas of the lungs where the critical transfer of oxygen to the blood                         approved vehicle and taken to an EPA-approved landfill for disposal.
    takes place.
                                                                                                             The extensive use of asbestos in the past means low levels of exposure are common,
    Classified as a category 1 carcinogen hazardous material, the use of asbestos                           and while exposure is now regulated, workers can still be exposed in the course of
    in flat sheets was discontinued by 1982, in corrugated sheets by 1984 and in all                       demolition and replacement of insulation.
    other building products by 1986. The use of all forms of asbestos has been banned
    nationally since 31 December 2003.                                                                    Australia’s love of home renovation has meant that Australia now has the highest per
                                                                                                         capita incidence of mesothelioma in the world. An increasing number of new cases are
    Types of asbestos include Chrysolite (90% of asbestos), a white fibre which is softest              renovators who have been exposed to asbestos fibres as a result of renovating homes
    and less fibrogenic. Crocidolite (6%) is blue asbestos which is particularly resistant to          built during the period when asbestos-containing products were widely used
    chemical destruction. It is resistant to destruction by immune cells in the body
                                                                                                       To combat this rise, strict safety regulations which must be adhered to are in place
    Crocidolite is the type of asbestos most likely to causes mesothelioma - a deadly                     to help reduce exposure to asbestos and hence the development of degenerative
    disease resulting from inhalation of the particles of dust as the asbestos degrades.                     health conditions.
    This condition progresses slowly and may take decades before becoming apparent
    and developing into cancer.                                                                                  Personal protective equipment including masks and special clothing should
                                                                                                                  be worn when contact with asbestos occurs.
    Other concerning health conditions that can result from asbestos exposure
    include asbestosis (progressive and irreversible scarring of lung tissue that                                    Any asbestos cement product - such as roof sheeting which has been
    impairs breathing), lung cancer as well as non-cancerous diseases that affect                                     subjected to weathering, severely damaged by hail, heat/fire, other
    the linings around the lungs and abdomen (commonly called ‘benign pleural                                         mechanical action or illegal water blasting is a friable asbestos product
    diseases).                                                                                                         and an Asbestos Removal Contractor with an AS1 license is required for
                                                                                                                       its removal.
    Asbestos is categorised as friable and non-friable. Friable asbestos are
    products that contain loosely packed asbestos fibres which can be crushed                                          Further detailed regulations on the safe and legal removal and handling
    easily by hand. This may include insulating rope on old oven doors, asbestos                                      of asbestos containing materials are available from the Asbestos Industry
    insulation and asbestos fibre blankets.                                                                           Association and the Australian Institute of Environmental Health.

6                               E X T R ACT                                                                                                              DECEMBER 2009                                 7
vOLvO, WOrKing harD                                                             The machinery at Wodonga Quarries needs to handle various
                                                                                working conditions. From dry solid clay or gravel to what
                                                                                                                                                  “The running cost of Volvo machinery is excellent. When
                                                                                                                                                  related back to a cost per tonne, they have exceeded our

                                                                                Maurice described as “leave your axles behind” material.          expectations.

                                                                                “As with any purchase of new equipment, analysis needs to         “When we were considering the new excavator, the data
                                                                                be done, and done carefully as the asset is generally utilised    provided indicated an average fuel burn of 23 litres an hour.
                                                                                for 9 -12 hours a day, five days a week,” Maurice explained.      Our previous machine, which admittedly was getting tired,
                                                                                                                                                  was using around 28 litres an hour,” Maurice added.
                                                                                “Whenever possible we like to have a site demonstration
                                                                                where the majority of the staff can “have a play” in order        “The new machine is averaging fuel burns between 16-22
                                                                                to gauge their opinion. The more feedback I get, a more           litres an hour, depending on its working conditions.”
                                                                                informed choice can be made.
                                                                                                                                                  The advanced EC460C hydraulic system delivers responsive
                                                                                “Naturally the initial cost as well as servicing based on usage   control. It features the boom, arm and swing smoothness
                                                                                per annum, and major repairs (if any) expected over the           operators need, and with in-cab operator selectable
                                                                                machines life needs to be considered,” he said.                   hydraulic flow and pressure, attachments are easier to use at
                                                                                                                                                  full performance.
                                                                                “Fuel efficiency is also an important factor. The Volvo
                                                                                machines have a reputation for being very fuel efficient.         The lifetime greased, sealed track link prevents grease leaks,
                  A quarry is an unforgiving worksite, so when it came                                                                            reducing noise and adding to longevity, while a reinforced
                  to choosing equipment that could operate in rugged            “The other areas we look at are customer service, dealer                  idler bracket prevents failure and track link derailing.
                  and diverse conditions, Wodonga Quarries Manager              location, service and parts availability both
                  Maurice Adrien knew the advantages of running                 local and nationally as well as operator                                               “Every machine has limitations, but the
                  Volvo machinery.                                              comfort. To date, CJD/Volvo have                                                           Volvo machines seem to have that
                                                                                exceeded our expectations in                                                                   little bit of extra performance
                  Wodonga Quarries was established in 1987 by Reno and          these areas, especially the                                                                         where it counts” Maurice
                     Valerie Calagas, Michael and Brigita Wolk and Bill and     team at Albury.”                                                                                       said.
                       Evelyn Graham, and has since become part of the
                         family owned Barro Group of companies.                 Comfort is paramount                                                                                     Maurice has been
                                                                                as drivers spend                                                                                          impressed with the
                           Situated on approximately an 80HA site, 10           anywhere between                                                                                            service Wodonga
                           kilometers from the NSW/VIC border in West           nine to 12 hours                                                                                             Quarries has
                           Wodonga, Wodonga Quarries supply a range             a day in the                                                                                                  received over
                           of materials to local construction and concrete      cab. “For our                                                                                                  the years saying
                           companies, local contractors, garden supply          operators                                                                                                       “The way CJD
                           businesses and the general public.                   the cab is                                                                                                       Volvo are
                           The first Volvo purchased by Wodonga Quarries        basically their                                                                                                  structuring
                          in 1992 was a second hand 25 tonne 5350               “office”, so                                                                                                     themselves
                          articulated dump truck.                               if they’re not                                                                                                   in the
                                                                                ergonomically                                                                                                    marketplace
                          “Information from Reno suggested he chose the         comfortable,                                                                                                     is making
                          5350 because of its robust construction and ability   job satisfaction                                                                                                them more
                         to handle a variety of conditions,” said Wodonga       will be down,                                                                                                  attractive when
                        Quarries Manager Maurice Adrien. “However, it had       leading to lower                                                                                              deciding on
                       always been a goal of Reno’s to have new machinery       productivity and                                                                                             new machinery to
                     instead of second hand.”                                   possible physical                                                                                          purchase.
                                                                                issues; which every
                   The company’s first new Volvo was a BM A30 articulated       company wants to                                                                                          “The team at Albury
                  dump truck. In 2004 Wodonga Quarries added a new A30D         avoid.”                                                                                                have been nothing short
                  articulated dump truck to the load and haul fleet.                                                                                                                 of thorough. Whether
                                                                                “In addition to comfort, our                                                                     it’s a sale, service issue, or
                  “We still run our BM A30,” Maurice said, “it’s clocked up     operators who have either tried                                                              technical advice they follow it
                  22,500 hours and the A30D has 13,000 hours. Both still        or operated Volvos, have commented                                                       through to the end then follow up to
                  run smooth and are very productive.                           on how well the cabins are designed, and                                            ensure we’re satisfied with the result. For
                                                                                how non-restricted the vision is,” Maurice said.                             a business, that’s the sort of service you need.”
                  “The life expectancy of our machinery is six to eight years
                  as a primary production machine. We haven’t the luxury of     The newest Volvo addition to the Wodonga Quarry fleet is
                  shipping machines in and out so reliability and uptime        the EC460C Excavator, which has clocked up 1,000 hours
                  is important.”                                                since it was delivered in December 2008.

8   E X T R ACT                                                                                                                                                     DECEMBER 2009                                    9
 A new mid-sized wheel loader is the latest addition to the
 Volvo Construction Equipment line up in Australia. The
 Volvo L50F delivers peak performance for increased
 productivity and profitability.
 Slotting into the mid-sized category of wheel loaders, the L50F has
 been developed to deliver a high power to weight ratio and versatile

 machine for single operators, small business owners and companies
 requiring a powerful yet economic machine.
 Key features of the L50F include:
 • Separate power steering and load-sensing hydraulic pumps. The advantage
   of this is that separate pumps ensure full steering power is achieved,

   sensing pump automatically adjusts to match work demand. The result is

   ensure maximum traction even in difficult conditions and terrains.
 Previously only available in Europe, the introduction of the L50F is set to
 fill a void in the mid-sized wheel loader class in Australia. It’s an ideal

   regardless of the load on the main hydraulic pumps. Oil flow on the load-

   lower fuel consumption during lighter work – along with no compromise in
   performance when operating in tough conditions or demanding applications.
 • Differential locks which offer 100 per cent lock in the front and rear axles to
                                                                                              It’s all about the operator
                                                                                              Operator comfort has been highlighted as a key factor in achieving high machine
                                                                                             productivity, and the Volvo Care Cab fitted to the L50F helps keep operators in the
                                                                                           peak of comfort all day long. Each cab is based on fully viscous mounts for reduced
                                                                                        noise and vibration.
                                                                                        Operators can breathe easy when working in dusty conditions due to the best-in-
                                                                                        class cab filtration system. The interior of each cab is designed with fatigue-resisting
                                                                                         ergonomic comfort, ensuring that the steering wheel, steering column, seat, armrest and
                                                                                          levers can all be adjusted to perfectly suit individual operators. Controls and front-pillar
                                                                                           mounted switches are all within easy reach and easy view.
 • A Tier 3 certified low emission water cooled turbo charged Volvo D5 4.8 litre
   diesel engine, which achieves high torque at low engine speeds.                        Easy attachment
 • High load capacity - the L50F design is based on a robust articulating                 The Volvo L50F is offered with optional model attachment brackets. Each bracket
   frame concept. The front and rear frames are designed for maximum ground               has been designed to match the machine’s Torque Parallel linkage geometry.
   clearance when traversing across rough, uneven sites, while high-quality
   steel throughout provides durability, increased stress resistance and                    With attaching points that offer good visibility, both brackets allow for quick and
   operational stability.                                                                   easy changes of attachments. The attachment locking system is performed
                                                                                             hydraulically from the comfort and safety of the cab.
 • Rear axle oscillation which increases machine stability.
                                                                                              Offering jobsite flexibility, these brackets work with a wide range of attachments,
 • Low-maintenance features like a heavy duty planetary axle and sealed,
                                                                                              including current and older generation Volvo attachments.
   integrated oscillating bearings that are lubricated with the axle oil resulting in
   an increase in machine uptime.                                                             The L45F will also be available as the ‘baby brother’ of the L50F. This will be a
 • Inboard wet-disc brakes that improve reliability and safety.                               purpose built machine for many yard type operations in load and carry functions
                                                                                             where high speed operation is not required or site speed limitation applies, such
 • The Torque Parallel linkage, which gives the Volvo L50F smooth, parallel lift,
                                                                                             as aggregate and cement, landscape gardening and soil , asphalt batching plants,
   high tilt-back torque and good lifting power – right through the lift range.
                                                                                             feed lots and grain handling facilities.
   Pallet visibility, along with a clear view of attachments is first-class – a key
   element to any wheel loader. The wide rollback angle adds to Volvo’s already              The L50F wheel loader will be available in the first quarter of 2010 and continues
   good reputation for retaining loose bucket material.                                      CJD Equipment’s longstanding commitment to offering Australian companies
                                                                                             world-class construction machinery.
 • A hydrostatic driveline which provides full power shift under load, both when
   changing direction (forward and reverse) and between ranges.
 • Maximum drawbar force which can be achieved in all ranges.
 • Inch/brake pedal which enables variable machine speed control and power
   transfer to the bucket hydraulics at constant engine rpm.
 • A multi-function lever which enables change of direction, differential lock
   and use of the servo-control.

10                             E X T R ACT                                                                                           DECEMBER 2009                                11
 The Eco Operator Program is not a driving course                of a jobsite – so workers stay productive and time is not lost    Depending on the size of the machine, idling for one hour
 but rather a training program that consists of                  by having a worker off site.                                      can burn up to 4.5 litres of fuel.
 both theoretical training and practical, hands-on                                                                                 Diesel engines achieve optimum performance at a
                                                                 Leading international project development and construction
 experience.                                                                                                                       reasonably high RPM under load.
                                                                 company Skanska was one of the first companies to enrol
 Developed by Volvo Construction Equipment it gives              their operators in a similar scheme.                              An idling engine does not generate enough heat to achieve
 operators the additional knowledge they need to become                                                                            proper combustion. This can cause deposit build-up on the
                                                                 In one study where 37 of its operators were given training,
 safer, more efficient and environmentally conscious during                                                                        piston and cylinder walls, contaminating the oil and create
                                                                 it was found that fuel consumption reduced by 5 % –
 their daily operations of equipment.                                                                                              friction that wears engine components faster.
                                                                 representing savings of over €250,000 and a reduction in
 The program has been developed for experienced and              emissions of 500 tonnes of carbon dioxide. Some operators         Over-extended oil changes can also cause power losses,
 new machinery operators to demonstrate more efficient or        reduced their consumption by 25%.                                 which increase fuel economy losses. Regular maintenance
 alternative machine operation practices and manoeuvring                                                                           such as changing the oil and oil filter at recommended
                                                                 Some of the tips operators receive in the Eco Training
 as well as how to plan daily work in the most efficient way.                                                                      intervals can save fuel through maintaining the lubricating
                                                                 program include:
 Operating in a productive and fuel efficient way often                                                                            properties of oil.
                                                                 • Ensuring the tyre pressure is correct as advised by the
 means easing up on the accelerator. Operators are more                                                                            Minimising the time a machine spends idling also reduces
                                                                   manufacturer. Keeping tyres properly inflated reduces wear
 productive when they slow down and work smarter, not by                                                                           employee and public exposure to unhealthy emissions. This
                                                                   and lowers fuel consumption as the machine can travel
 pushing the machine harder.                                                                                                       can have a positive effect on employee health, leading to
                                                                   more smoothly
 Smoother, more deliberate operation also means less                                                                               a reduction in lost time due to operators taking time off for
                                                                 • Slow down. Stay in the most economical portion of the
 stress for the operator – yet maintains productivity.                                                                             health reasons and adding to increased productivity.
                                                                   engine speed range
 Additionally, good planning and execution decreases                                                                               Despite how environmentally friendly a piece of equipment
 wear on all parts of the machine not just the engine and        • Plan the work. Keep an eye on the worksite. Make sure
                                                                                                                                   is, ultimately it’s the operator who has the main influence on
 lengthens service life.                                           it’s clean and remove any obstacles that may cause
                                                                                                                                   fuel consumption, engine wear and productivity in today’s
                                                                   unnecessary detours
 For the operation portion of the program, a trainer sits with                                                                     modern machinery.
 the operator in the machine on an actual jobsite. The trainer   • Cooperate with other operators so that wheel loaders, haulers
                                                                                                                                   Environmental awareness and machinery impact has always
 offers suggestions on operating more fuel efficiently.            and excavators work together in the most efficient way
                                                                                                                                   been a core value at Volvo Construction Equipment.
 This not only helps operators take a new working                • The right equipment, using machines suited to the
                                                                                                                                   The development of the Eco Operator Program is just one
 approach on a machine they’re already familiar with, but          particular worksite saves on fuel and maintenance
                                                                                                                                   way Volvo is working to reduce its carbon footprint.
 the training course does not disrupt the normal operations      • Shut it down. Don’t idle unnecessarily.
                                                                                                                                   The availability of the Eco Operator Program course will vary
                                                                                                                                   from market to market.

12                             E X T R ACT                                                                                                                                                          DECEMBER 2009   13
                                                                                                                                                                                                                            new south wales
                                                                                                                                                  NSW Contact Details

                                                                        western australia
 WA Contact Details                                                                                                                               Jason Cronk (Canberra) - 0428 480 009
 Paul Phillis (Perth Metro Utility) - 0419 966 813                                                                                                Brett Wood (Newcastle) - 0429 089 295
 Bill Hastings (Northern WA) - 0418 900 574                                                                                                       Steve Wilson (N. Shore/ Hills Distr.) - 0418 231 633
                                                                                                                                                  Troy Dalby (Western NSW) - 0400 050 608
 Peter Davis (Wheatbelt WA) - 0427 990 369
                                                                                                                                                  Matt Dench (Syd./ South & Illawarra) - 0417 295 617
                                                                                                                                                                                                               10 Anzac Ave Smeaton Grange NSW 2567 Ph: 02 4648 9600 Fax: 02 4648 0076
 Bevan Klanjscek (South West WA) - 0409 104 573
                                                                                                                                                  Maureen Clarke (Sales Manager NSW) - 0418 117 675                      National Toll Free: 1300 139 804 sydney@cjd.com.au
 Steve Gunn (Goldfields WA) - 0419 047 846                52 Great Eastern Hwy Guildford WA 6055 Ph: 08 9277 0111 Fax: 08 94878 3252
 Brian Firth (WA Sales Manager) - 0488 902 851
 Lindsay Daniels (WA State Manager) - 0417 904 190               National Toll Free: 1300 139 804 usedequipment@cjd.com.au

                                                                                                                                                       1997 VoLVo L120C 16,045 Hours                       2003 koMATSu WA380-5H 11,733 Hrs              2002 VoLVo EC240BLC 9,666 Hours
                                                                                                                                                      GP Bucket, Quick Hitch, Forks, Scales                        Light Material Bucket                GP Bucket, Quick Hitch, Hammer Piping
         1999 VoLVo L70C 10,445 Hours                         2002 VoLVo L90D 12,931 Hours          2005 CATErPiLLAr 950G 12,047 Hours
                                                                                                                                                        $85,000 + $8,500 GST = $93,500                      $110,000 + $11,000 GST = $121,000              $65,000 + $6,500 GST = $71,500
       90kW 10.8T GP Bucket, Rear Rippers                  113kW 15.3T 3rd Hydraulics, GP Bucket    Quick Hitch - Loadrite Scales - New Paint
         $75,000 + $7,500 GST = $82,500                       $90,000 + $9,000 GST = $99,000          $130,000 + $13,000 GST = $143,000






                                                                                                                                                      2003 VoLVo EC210B 6,948 Hours                      1997 CATERPILLAR 12H 11,264 Hours              1996 CATERPILLAR 12H 11,572 Hours
                                                                                                                                                   GP Bucket, Hammer Piping, Vandal Covers                   Rear Ripper - Spare Rim & tyre                  Rear Ripper - Wheel Carrier
          2004 VoLVo L60E 3,243 Hours                        2003 VoLVo L120E 14,550 Hours              2004 VoLVo L60E 2,700 Hours
                                                                                                                                                       $70,000 + $7,000 GST = $77,000                     $132,000 + $13,200 GST = $145,200              $129,000 + $12,900 GST = $141,900
             102kW 11.3T GP Bucket                               164kW 18.9T GP Bucket              102kW 11.3T GP Bucket, Hyd Quick Hitch
        $100,000 + $10,000 GST = $110,000                   $100,000 + $10,000 GST = $110,000         $110,000 + $11,000 GST = $121,000
                                                                                                                                                  QLD Contact Details
                                                                                                                                                  Elton Arderne (Gold Coast) - 0418 722 069
                                                                                                                                                  Paul Langan (Sunshine Coast) - 0408 778 299
                                                                                                                                                  Sam Cater (Brisbane) - 0408 361 292
                                                                                                                                                  Tim Platt (Darling Downs) - 0418 721 363
                                                                                                                                                                                                              36 Colebard St East Acacia Ridge QLD 4110 Ph: 07 3276 8644 Fax: 07 3276 8919
                                                                                                                                                  Mark Trotman (Qld Sales Manager) - 0427 997 331                        National Toll Free: 1300 139 804 brisbane@cjd.com.au

      1997 CATErPiLLAr 120H 11,833 Hours                     2006 VoLVo L150E 12,555 Hours           2001 KoMATSU PC200-7 8,566 Hours
     12ft Blade, Spare Rim & Tyre, Rear Rippers                Spade Nose Bucket - Painted             GP Bucket, Hydraulic Quick Hitch
          $95,000 + $9,500 GST = $104,500                   $140,000 + $14,000 GST = $154,000          $70,000 + $7,000 GST = $77,000

                                                                                                                                                     2006 HITACHI ZX270LC 5,247 Hours                      2003 CATERPILLAR 330CL 7,326 Hrs               2006 VoLVo ECR58 2,090 Hours
                                                                                                                                                   GP Bkt, Quick Hitch, Tilt Piping, Burst Valve                  GP Bucket - Quick Hitch              New GP Bucket, Quick Hitch, Hammer Pipe
                                                                                                                                                     $132,500 + $13,250 GST = $145,750                      $135,000 + $13,500 GST = $148,500              $55,000 + $5,500 GST = $60,500

                                                                                                                                                  Vic Contact Details
                                                                                                                                                  Arthur Coleman (Nth East Vic/Sth NSW) - 0418 572 698
                                                                                                                                                  David Gallina (Sth East Vic) - 0419 927 047
                                                                                                                                                  Alan Tapping (Western Vic) - 0419 955 335
                                                                                                                                                  Chris Wilson (Central Vic) - 0419 919 851
                                                                                                                                                  Michael Bourchier (Vic Sales Manager) - 0438 922 309        210 Northbourne Rd Campbellfield Vic 3061 Ph: 03 9305 2566 Fax: 03 9305 3566
                                                                                                                                                  Peter Turner (Vic State Manager) - 0418 320 558
                                                                                                                                                                                                                        National Toll Free: 1300 139 804 melbourne@cjd.com.au





                                                                                        2006 HiTACHi zx200-3



                                                                                5,637 Hours - Jaws Hydraulic Quick Hitch
                                                                                     GP Bucket - Hydraulic Thumb
                                                                                  $125,000 + $12,500 GST = $137,500
                                                                              Contact Dallas Whatley (TAS) - 0407 086 595
                                                                                                                                                 www.cjdused.com.au                                        2005 koMATSu PC130-7 4,200 Hours
                                                                                                                                                                                                          Quick Hitch, 3 x GP Bkts, Mud Bkt, Ripper
                                                                                                                                                                                                                                                         2005 koMATSu PC200-7 7,550 Hours
                                                                                                                                                                                                                                                        Quick Hitch, 3 x GP Buckets, Mud Bucket
                                                                                                                                                                                                              $90,000 + $9,000 GST = $99,000               $98,500 + $9,850 GST = $108,350

14                                       E X T R ACT                                                                                                                                                                                                  DECEMBER 2009                               15
                    As a qualified diesel mechanic with over 30 years                  A heavy-duty under-plating on the superstructure and
                    experience working on and operating heavy machinery,               undercarriage of the EC460CL provides protection to vital
                    owner of Allwest Plant Hire Ian Priday knows what to               components against damage in deep material or when
                    look for when it comes to reliable equipment.                      traversing over rocky uneven ground.
                    Commencing operations over 12 years ago as Ultimate                Allwest Plant Hire currently has seven Volvos in their fleet,

                    Drainage, the company diversified into new business                which include three 30 tonne EC290B, a L90F Loader,
                    ventures and became Allwest Plant Hire in 2005, and has            a 14 tonne EC140B excavator, currently being used at
                    since experienced significant growth.                              a Western Port infrastructure project, their our oldest
                                                                                       machine, a EC290B they bought in 2006 and the newest
                    The company’s head office is located on a one acre site in
                                                                                       edition, an EC460CL.
                    Armadale south of Perth Western Australia.
                                                                                       “The 21 tonne EC210C we have is very economical,
                    In July this year, Allwest Plant Hire opened their new
                                                                                       running up to 20 per cent cheaper than other machines
                    branch in Karratha which is centrally located to the
                                                                                       that do the same job. The tier 3 low emission six cylinder
                    surrounding Western Australian Pilbara region where
                                                                                       engine is a high performer and you don’t lose any power.”
                    companies such as Woodside, The North West Shelf Gas
                    Venture and Rio Tinto have some of the largest mining and          Ian explained that, “Purchasing a new piece of machinery
                    gas operations in the world.                                       is a considerable investment and you have to be sure
                                                                                       you’re going to get a good return from a productivity and
                    “Having a Karratha branch has been on the drawing board
                                                                                       running cost point of view. As an added security we opt
                    for some time and it’s finally eventuated,” says Ian. “It
                                                                                       for the three year extended warranty.
                    allows us be on hand permanently to provide a greater
                    capacity of service to all our customers more efficiently.”        “Before deciding on a machine we inspect it and look at
                                                                                       how many are currently in the market. It’s a small industry,
                    The expansion into Karratha has grown the Allwest Plant
                                                                                       we travel to expos and run into other owners and machine
                    Hire team to 11, which includes two sales reps.
                                                                                       operators all over the world,” he said.

                    “THE CJD TEAM PROVIDE G
                                            REAT SUPPORT”
                    “Before we opened the Karratha branch we were
                                                                                       “We ask them about the different equipment they have
                    continually transporting equipment between there and
                                                                                       and they would soon let you know if a Volvo didn’t
                    Perth. This actually cost us some jobs as we didn’t have
                                                                                       perform, but we have received positive feedback about
                    equipment readily available on site, so opening the new
                                                                                       Volvo equipment.
                    branch made logical business sense,” Ian said.
                                                                                       “CJD always do what they can to give us the best price.
                    Over the years machinery from Allwest Plant Hire has
                                                                                       And while price plays some part in the purchase decision,
                    played a key role in numerous government infrastructure
                                                                                       we also look at the after sales service and backup support
                    initiatives, mining operations and telecommunication
                                                                                       provided,” said Ian.
                                                                                       Ease of maintenance is important to Allwest Plant
                    “One of the larger projects we have been involved with was
                                                                                       Hire who do most of their own general servicing with
                    digging trenches for Telstra cable laying in remote locations.
                                                                                       the major servicing completed by CJD. Well-spaced
                    It’s dusty, heavy soil that also requires a large amount of rock
                                                                                       cooling layout maintains high efficiency by eliminating or
                    breaking, which can really test your equipment.
                                                                                       minimising overlap of the radiator and coolers. Long wear
                    “We put our Volvo machines through their paces and while           components, ground level access to service points and
                    they may need a good hose down to remove the desert                long service intervals helps minimise downtime.
                    dust, they come through unscathed.”
                                                                                       “The CJD team provide great support. There’s a lot of
                    Operator comfort is a high priority for Allwest Plant Hire.        contact and they take initiative to get things done, they
                    “Our operators work in tough, hot and dry conditions,              don’t wait for us to ask, which is very impressive.
                    especially in Karratha and spend 8-10 hours a day in the
                                                                                       “With the opening of our Karratha branch in July and other
                    cab. Volvo has concentrated on making their machines as
                                                                                       expansion plans, we’re looking to increase our machine
                    comfortable as possible. They’re like driving a car and the
                                                                                       holding from 20 to 50. We will definitely be looking at
                    reversing camera comes in very handy,” Ian said.
                                                                                       Volvos in the future,” Ian said.

16    E X T R ACT                                                                                       DECEMBER 2009                                  17
Heavy              “
                   THe Main THefTs are carried ouT by
                    people wHo know wHaT THey wanT
                   Estimates have put the cost of heavy construction                 recovered with minimal damage and close to the site,”

                   equipment and machinery theft from worksites at                   John explained.
                   $50 million a year.
                                                                                     “The main thefts are carried out by people who know what
                   Some say this is a conservative figure due to the way             they want and what they’re doing, with many thefts having
                   insurance companies tend to classify construction                 strong links to organised crime gangs,” he said.
                   machinery, which is different to a car, motorcycle, boat

                                                                                     Over the past few years the CMEIG and CCF have been
                   or caravan.
                                                                                     working collaboratively in a program to have all new and
                   With heavy equipment registration not scrutinised to              much of the existing equipment marked with a whole-
                   the same degree as motor vehicles, thieves don’t                  of-vehicle-marking (WOVM) microdot spray application,
                   have to go through elaborate re-birthing procedures               based around DataDotDNA technology.
                   such as replacing VIN or Chassis numbers or provide
                                                                                     DataDots are a high-tech way of engraving property. Each
                   other vehicle identification.
                                                                                     DataDot can be laser-etched with a company name or
                   Over 14,000 construction and mining machines were                 ABN number.
                   sold in Australia last year, with a combined value of more
                                                                                     This technology is already being used by some of the
                   than a billion dollars. In 2007/08, 551 pieces of plant and
                                                                                     world’s largest car and machinery manufacturers and is
                   equipment (P & E) were reported stolen, which represents
                                                                                     being employed to deter would-be thieves in order to help
                   around four per cent of total thefts.
                                                                                     reduce heavy vehicle theft from worksites.
                   To emphasise the scale of the problem and address the
                                                                                     The process involves spraying thousands of microdots,
                   issue, the two peak bodies that represent the supplier
                                                                                     encrypted with the equipment’s make, model and serial
                   and end-user sides of the civil construction industry,
                                                                                     number or a unique PIN, onto numerous locations on a
                   the Construction and Mining Equipment Industry Group
                                                                                     vehicle or piece of equipment.
                   (CMEIG) and the Civil Contractors’ Federation (CCF) held
                   a summit in Sydney in October 2008.                               All the information is held on the DataDotDNA register
                                                                                     together with ownership details. This enables ease of
                   The summit was supported by the National Motor Vehicles
                                                                                     identification and assists police in tracing ownership.
                   Theft Reduction Council (NMVTRC) and DataDot
                   Technology Ltd. In attendance were State and Federal              “This system is proving very popular with equipment
                   police, equipment importers and distributors, as well as          owners, from single operators through to multi-national
                   representatives from various industry bodies and major            construction and mining companies,” said John “Thieves
                   insurance and finance companies.                                  are unable to ensure every microdot is removed so some
                                                                                     form of identification still remains on the stolen machine.”
                   “In the past, one of the main problems was the
                   classification of machinery by insurance and finance              DataDots are in an aerosol container, are quick and easy
                   companies,” said John Reid CEO of the CMEIG. “This is             to apply and difficult to detect with the naked eye One
                   since being addressed and more accurate and defined               spray-can can mark up to 100 items and police are able to
                   details are being recorded.”                                      detect and read the dots with a UV light and microscope.

                   Theft of heavy machinery from construction and mining             Equipment owners agree the adoption of DataDotDNA by
                   sites has a significantly lower profile than car theft. As such   a number of the industry’s importers and wholesalers in
                   there’s a lack of understanding of the frequency and cost,        addition to more accurate registration records has been
                   which mainly impact small business operators who have             seen as a major positive step forward to reducing theft and
                   only one or several machines. And the cost of replacing a         keeping machinery where it belongs, on site.
                   stolen machine is compounded by a loss of business.               CJd are using datadot with every machine delivered.
                   “Most people think theft is by joy-riders, but this represents
                   a very small proportion and the machines are often

18   E X T R ACT                                                                                      DECEMBER 2009                                 19
                                 THE GOOD WOOD                                                                                                             Adam’s Sawmill
     Since establishing the business over 25 years ago,              The Adams Sawmill Volvo fleet includes an L90E, L90C, and         which we use to load woodchip, fines and sawdust, so          “The reversing camera is fantastic, it enables our drivers
     Adams Sawmill have always owned and operated                    an L70D. The oldest machine, the L90C has 12,163 hours            machine versatility is critical,” says Kerr.                  to see clearly while reversing, adding another element to
     Volvo machinery.                                                and still runs well.                                              “Working in a coastal timber yard means conditions can vary   everyone’s safety,” Kerr explained.
     So when it came to deciding on a new L90F, reliability          The latest edition to the line-up is an L90F which was            dramatically and quickly. Our Volvo’s work in dusty, rough    “As the drivers are always busy it’s important the
     and past performance of previous Volvo loaders made the         purchased at the end of June when Kerr took advantage of the      and at times extremely wet conditions which these vehicles    machine is user friendly, enabling them to concentrate on
     decision to stick with Volvo an easy one.                       federal government’s investment allowance.                        handle very well.                                             doing the job efficiently and effectively. The Volvo’s are
     “When we first started we primarily produced pallet timber      “We have purchased Volvo machines over the past 20                “Our drivers can be in the machine between six or seven       first-class in this area.”
     and banana box timber to support the local banana industry      years and have found them to be excellent for our needs.          hours a day. It can be extremely hot in summer and icy        Although price is a consideration when looking at
     here in Coffs Harbour,” said General Manager and business       We have tried other makes but have always come back to            cold in the winter months. This is when operator comfort      purchasing a new machine, Kerr also considers its reliability
     owner Kerr Adams.                                               Volvo,” Kerr said.                                                becomes vitally important, and plays an essential role in     and customer service as well as the back-up and after
     “We have since expanded our product range to include            A main feature of the new quiet, environment-friendly engine is   productivity,” he said.                                       sales support that has been provided by CJD Equipment to
     roofing battens, fencing materials, landscaping timber, posts   its Automatic Power Shift (APS) transmission. This translates     Volvo understands the importance of driver comfort and        Adams Sawmill over the years.
     and sleepers and general timber for the local market.           to a smoother ride over rough surfaces and excellent              safety, and developed the Volvo’s Care Cab. The more          “Even though we do our own servicing it’s good to
     “A large majority of our waste material such as sawdust,        acceleration.                                                     spacious cabins incorporate an operator protective            know CJD are there for advice if we need them. Parts
     woodchip and fines is also on-sold to various industries        Operating in a timber yard can sometimes limit open space,        structure, climate control and reduced noise and              are readily available and the engine has been designed
     throughout northern New South Wales and south east              which is where the L90F becomes a high performer. While it        vibration. The cab is pressurised to prevent debris and       so access ports are easy to get to, making machine
     Queensland,” he added.                                          has a large capacity payload it’s surprisingly manoeuvrable       dust from entering.                                           maintenance much easier.
     Located in Bonville 11 kilometres south of Coffs                and with the addition of Volvo’s TP-linkage and attachment        In addition to operator comfort and safety, the safety of     “The service we receive is fast and efficient which is
     Harbour on the New South Wales Mid-North coast,                 bracket, the L90F becomes a very flexible machine.                other workers and people in the yard is of paramount          pivotal when running a busy yard. We can’t afford to
     Adams Sawmill has also grown their team and now                 “The timber yard is a tough environment. Our machinery is         importance. “We’re a busy yard, we have trucks coming         have our machinery down. This is an area where CJD
     employs 27 staff, five of whom have over 20 years of            used to unload logs from the log truck and transport them         and going as well as people walking around, both              really excel,” said Kerr.
     service. Their wide customer base also has expanded             from the yard to the mill. We also have a bucket attachment       employees and customers.
     and now extends as far north as Brisbane.

20                             E X T R ACT                                                                                                                                                                              DECEMBER 2009                                21
     qUicK gUiDe TO The vOLvO range                                                                                       WheeL LOaDerS
                                                                                                                           Model              op Weight
                                                                                                                                                                                 Force (kgf)
                                                                                                                                                                                                  static tip
                                                                                                                                                                                                  Load, Full
                                                                                                                                                                                                                     net engine
                                                                                                                                                                                                                     Power (kW)
                                                                                                                                                                                                                                     Max speed
                                                                                                                                                                                                                                     F/r (kph)
                                                                                                                                                                (cu.m)                            turn (kg)
     eXcavaTOrS                                                                                                            L20B
                                                                                                                           L30B PRO
      Model               Op Weight (kg)      Bucket Size      Dig Depth          Bucket              Net Engine           L35B PRO TPV       6,100             1-1.4            6,250            2,715              55              30/30
                                              (cu.m)           (mm)               Breakout (kgf)      Power (kW)           L40B               7,820             1.3-2            6,600            2,930              69              35/35
      EC55B Pro           5,500               0.07-0.26        4,000              4,000               37.2                 L45B               8,360             1.5-2.5          6,730            5,500              73              35/35
      ECR58               5,970               0.07-0.26        3,850              3,900               37.5                 L45F               8,650             1.6-2.5          6,730            5,250              73              42/42
      ECR88               8,650               0.1-0.26         4,470              5,900               42                   L50F               9,430             1.8-2 .5         7,036            5,750              85              42/42
      EC140CLC            13,270              0.65-0.98        5,530              9,503               69                   L60F               11,000-12,300     1.7-5            8,453            7,380              114             43/43
      ECR145C             14,800              0.53-0.88        5,500              8,739               69                   L70F               12,700-14,000     2.0-6.4          9,728            8,420              125             44.5/44.5
      EC210CLC            21,900              0.83-1.43        6,730              13,899              110                  L90F               15,000-17,000     2.3-7            12,083           9,568              128             46.2/46.2
      EC210CLR            23,220              0.83-1.43        12,100             7,933               110                  L110F              18,000-20,000     2.7-9.5          15,979           11,270             169             37/37
      ECR235C             23,900              0.95-1.30        6,800              12,715              110                  L120F              19,000-21,000     2.6-9.5          16,723           12,140             179             37/37
      EC240CLC            25,300              0.98-1.83        6,980              16,397              125                  L150F              23,000-26,000     3.1-12           18,834           15,280             209             36.1/36.1
      EC240CLR            27,700              0.98-1.83        14,347             7,933               125                  L180F              26,000-30,000     3.7-14           21,900           18,260             234             36.1/36.1
      EC290CLC            29,200              1.05-1.95        7,320              18,457              143                  L180F High Lift    36,600            3.2-3.8          -                -                  234             37/37
      EC290CLR            32,100              1.05-1.95        14,770             8,188               143                  L220F              31,000-35,000     4.5-14           22,290           22,893             259             36/36
      EC330CLC            33,600              1.34-2.45        7,370              19,578              184                  L350F              50,000-56,000     6.2-12.7         48,212           34,290             394             35.7/38.2
      EC360CLC            38,300              1.53-2.33        7,490              21,924              184
                                                                                                                          Whether you’re in the market for a real workhorse or            Volvo loaders are tough enough to run hour after hour,
      EC460CLC            45,600              1.65-3.3         7,700              25,799              235                 a jack-of-all-trades, there’s a Volvo F Series loader to        shift after shift, day after day. You’ll also get an asset
      EC700CLC            68,800              2.48-6.6         8,400              33,243              316                 suit your needs to perfection.                                  that’s cost-efficient and versatile enough to take on just
      EW160C              16,350              0.840            5,590              11,777              106                                                                                 about any job.
                                                                                                                          From the heavyweight Volvo L350F, L220F, L180F
                                                                                                                          and L150F, to the mid-size L110F and L120F, to the              More than 90% of the excavator materials are
     DIG DEEP AND GET MORE DONE                               the key features are:                                       manoeuvrable and remarkably versatile L60F, L70F                recyclable, helping to preserve the environment.
     New C-Series excavators have everything you’d            • Reliable Volvo engine with high torque at low             and L90F, the F-Series offers a loader range with
     expect from a Volvo. They incorporate the best             revs for class leading fuel economy                       uncommon strength and exceptional intelligence.
     ideas of our engineers – and of operators around         • Volvo cab featuring world class operator safety and
     the world who provided their feedback.
     When we designed our crawler excavators, we
                                                                comfort, excellent visibility and ergonomic controls
                                                              • Machine layout with high quality components, designed
                                                                                                                          bacKhOe LOaDerS
     examined every detail of the machines to achieve           to simplify service access leading to even more up-time
                                                                                                                           Model         op            engine     Backhoe reach           Backhoe              Loader bucket      Loader bucket
     maximum comfort, reliability, productivity and safety.   • More than 95% of the excavator materials are
                                                                                                                                         weight        power (kW) at ground level         bucket               capacity (cu.m)    breakout force
                                                                recyclable, helping to preserve the environment
                                                                                                                                         (kg)                     (mm)                    breakout force                          (kgf)

     FOreSTrY eXcavaTOrS                                                                                                   BL71 4WD      8,594         70                5,806            5,910                1.0                5,608

      Model               Op Weight (kg)      Bucket Size      Dig Depth          Bucket              Net Engine          BuILT AROuND THE CuSTOMER                                       serviceability features that will ensure a long
                                              (cu.m)           (mm)               Breakout (kgf)      Power (kW)                                                                          and productive machine life.
                                                                                                                          Designed and built with direct input from backhoe
      FC2121C             29,350              N/A              N/A                N/A                 110                 customers around the world, the Volvo backhoe                   Whether you’re backfilling a trench or loading a truck,
                                                                                                                          loaders are everything you’ve ever wanted in a                  the BL71 gets it done quickly and efficiently and
      FC2421C             26,315              N/A              N/A                N/A                 110
                                                                                                                          machine – a loader with the strength and simplicity             keeps coming back for more, with faster cycle times,
      FC2924C             32,174              N/A              N/A                N/A                 125
                                                                                                                          of a Volvo wheel loader, a backhoe with the power               outstanding lift capacity and easy operation that lets
      FC3329C             35,385              N/A              N/A                N/A                 143                                                                                 you know it’s a Volvo.
                                                                                                                          and performance of a Volvo excavator, an operator’s
                                                                                                                          station that will envelope you in comfort and

22                      E X T R ACT                                                                                                                                                                              DECEMBER 2009                         23
     mOTOr graDerS                                                                                                            cOmPacTOrS
      Model        op weight         engine power     drive            Max speed         Artic/rigid        Blade length       Model         op weight (kg)       engine power         vibration               drum(s) / rolling shell thickness
                   (kg)              upper / lower                     fwd/rev (kph)                        (mm)                                                  (kW)                 Frequency (Hz)          Width (mm)        (mm)
      G930         18,740            116/145          Tandem 4WD       49.3/37.5         A                  3,658              SD45D         4,807                59.7                 32                      1,372              20
      G940         19,820            131/160          Tandem 4WD       49.3/37.5         A                  4,267              SD45F         5,147                59.7                 32                      1,372              20
      G946         20,450            131/175          6WD              49.3/37.5         A                  4,267              SD70D         7,536                70.8                 30.8/33.8               1,676              22
      G960         20,600            145/175          Tandem 4WD       49.3/37.5         A                  4,267              SD70F         8,063                70.8                 30.8/33.8               1,676              22
      G970         21,600            157/186          Tandem 4WD       47.6/36.2         A                  4,267              SD100D        10,837               97                   31.2/33.6               2,134              25
      G976         22,100            157/198          6WD              47.6/36.2         A                  4,267              SD100F        11,540               97                   31.2/33.6               2,134              25
      G990         24,600            168/198          Tandem 4WD       48.8/37.1         A                  4,876              SD160DX       16,391               129                  30.8-33.8               2,134              35
                                                                                                                               SD160F        16,508               129                  33.8                    2,134              35
     For performance you can bank on every day,                    And for extra pushing power and control, Volvo All          SD200DX       20,763               151                  20.8-30.8               1,651              40
     for every job.                                                Wheel Drive Motor Graders give you an extra 3,855kg         SD200F        20,181               151                  30.8                    2,134              25
                                                                   (8,500 lbs) of blade pull and high-speed capability.        DD16          1,619                12.6                 66.7                    1,000              12
     There’s a new benchmark for performance in
     every grading industry, backed by Volvo quality.              From site clearing work at the beginning of a new           DD24          2,600                32                   55/67                   1,200              12
     The G900 family of Volvo Motor Graders brings                 highway project to finish grading, ditching or snow         DD29          2,873                32.8                 66.7                    1,250              12
     the Volvo promise of lasting value to every                   removal, Volvo G900-Series Motor Graders do it all.         DD31HF        3,102                32.8                 70                      1,250              14
     application.                                                                                                              DD38HF        3,809                32.8                 70                      1,375              16
     With a wide range of models, we’ve got the Volvo                                                                          DD70          6,803                60                   55                      1,448              20
     Motor Grader you need to cut, contour or fine grade                                                                       DD70HF        6,755                60                   66.7                    1,448              20
     any jobsite.                                                                                                              PT125R        4,125 - 12,424       63.4                 N/A                     1,727              N/A
                                                                                                                               PT240R        16,360 - 24,000      74                   N/A                     1,985              N/A

     arTic DUmP TrUcKS                                                                                                        With more up time, more value, more safety and,                 choice of 18 SD-Series models with operating weights
                                                                                                                              of course, more care built right in, our SD-Series              from 2.5 to 20 tonnes.
      Model          Payload           Articulated/     Unladen         Heaped            net engine        drive (4x4,       soil compactors are genuine Volvo Construction
                                                                                                                                                                                              With class leading compaction forces and excellent
                     Capacity (kg)     rigid            Weight (kg)     Capacity          Power (kW)        4x2)              Equipment all the way through.
                                                                                                                                                                                              gradeability for slope compaction, the job gets done
                                                                                                                              Built to deliver maximum performance with minimum               with a minimum number of passes to save you time
      A25E (ATC)     24,000            A                21,560          15                223               6x6               effort even under extreme conditions, there’s a                 and money.
      A30E (ATC)     28,000            A                23,060          17.5              251               6x6
      A35E           33,500            A                28,100          20.5              309               6x6
      A35E FS
      A40E FS        39,000            A                30,600          24                346               6x6                Model                   Max Paving              engine Power             Paving speed           Propulsion
                                                                                                                                                       Width (m)               (kW)                     (m/min)
     excellence for the longer haul                                perfecting the art and design of articulated haulers,       PF161                   5.8                     80                       59.8                   Wheeled
                                                                   aimed at delivering the fastest, safest, most profitable    PF2181                  6.4                     118                      79.2                   Wheeled
     Volvo articulated haulers are made to work harder,
                                                                   work cycles around.                                         PF3172                  6.4                     117.8                    69.2                   Wheeled
     for longer, delivering more reliability, more safety,
     lower environmental impact and higher productivity.           These machines prove their excellence everywhere,           ABG 2820                3                       63                       29                     Tracked
                                                                   demonstrating the truth of the Volvo mission statement:     ABG 8820                13                      182                      20                     Tracked
     When your profits depend on doing a job fast while
                                                                   “We use our expertise to create transport-related           ABG 9820                16                      273                      60                     Tracked
     doing it well and doing it safe, and your workplace
                                                                   hardware and software products of superior quality,
     looks like the surface of the moon, you need an
                                                                   safety and environmental care for demanding                Volvo pavers are packed with high performance                   Capable of placing a variety of material from surface
     Articulated Hauler from Volvo. The Volvo E-Series
                                                                   customers in selected industries”.                         features and plenty of options, all to reduce                   course mixes, cement or lime-stabilised sub-base and
     is the latest expression of more than 40 years spent
                                                                                                                              maintenance time, lower cost and boost productivity.            grader aggregate materials.

24                          E X T R ACT                                                                                                                                                                                DECEMBER 2009                  25
                           ccF cOnFerence 2009                                                                                               neWS DigeST
                                                                                                                                                                                    premier training programme in the        most ecologically sensitive building
                                                                                                                                                                                    US plans to take its Road Institute      projects in the world,
                                                                                                                                                                                    road show to Europe.                     It passes through Jasper, the
                                                                                                                                                                                    Peter Fleming, a construction            largest and most northerly of
                                                                                                                                             Going Green                            industry veteran has been teaching       Canada’s rocky mountain park, and
     The 2009 National Civil Contractors Federation                     in civil construction. David Alstrom from Volvo Sweden also          Volvo Construction Equipment           core road building skills for over 22    a UNESCO World Heritage Site.
     Conference was held at the Hyatt Regency, Perth                    conducted a session on ‘Total Cost of Ownership’.                    was awarded Latin America’s first      years through the Road Institute, a      it’s home to glaciers, hot springs,
     Western Australia from 21- 25 October and attracted
                                                                                                                                             Platinum SustentaX Seal, the           formal training programme operated       waterfalls, lakes and snow-topped
                                                                        “As a leader in construction equipment, it’s only natural that       highest accolade in the region for     by Volvo Construction Equipment
     CCF members and industry colleagues from across                                                                                                                                                                         peaks, as well as all kinds of
                                                                        CJD Equipment should play a key sponsorship role in the              creating a sustainable exhibit stand   at two U.S. training facilities. Other   wildlife, Negotiations for this project
                                                                        conference. CJD Equipment believes the conference and                at this year’s M&T Expo in Brazil,     Volvo facilities offering similar        went on for over two years.
     “CJD Equipment was proud to be a sponsor of the successful         exhibition provide an ideal platform for suppliers and customers     held every three years.                training are in India and Germany.
     event. It’s a great opportunity to further enhance our industry    to address issues that affect the entire industry. It gives us                                                                                       Contractor, Chinook Cove and its
                                                                                                                                             The impressive 5,000 square            Instructors visit Volvo dealerships      fleet of five Volvo EC210B FX
     support while taking the opportunity to talk directly with         a great chance to work collaboratively to ensure the future          metre exhibition arena took two        throughout Europe conducting
     our customers in what has been a turbulent year for the            success of our industry,” Alan said.                                                                                                                 machines, all with power-clams, a
                                                                                                                                             months to prepare and met over         short courses in road machinery          EC240B FX excavator, a EC240B
     construction sector.” said CJD Equipment Managing Director                                                                              100 criteria required to achieve       operation and application.
                                                                        Anthony Albanese, the Federal Minister for Infrastructure,                                                                                           FX log loader, a EC210B FX
     Alan Barnett.                                                                                                                           the Platinum rating, including
                                                                        Transport, Regional Development and Local Government                                                        The course covers theoretical and        processor and a A30D articulated
     As the civil construction industry has faced a number of           delivered a pre recorded address. Federal Parliamentary              energy conservation, wise water        practical instruction and have been      hauler performed some of the
     challenges throughout 2009, from the global financial crisis       Secretary for Western and Northern Australia attended the            consumption and use of recycled        adapted to focus on European             more delicate clearance operations
     and uncertainty of Government infrastructure programs, to          Conference for a key note address ahead of a plenary session         materials.                             application techniques and tailored      arrived on site in late 2007.
     a shrinking employment market, this year’s conference held         on Infrastructure.                                                   The landscaping featured native        to suit dealership requirements.         They worked in the winter where
     special significance.
                                                                        Attendees enjoyed a full calendar of social events across the five
                                                                                                                                             species, the cleaning products         Only dealer training will be offered     daylight hours are short, the
                                                                                                                                             used were sustainable and efforts      on-site this year, with customer         temperature is rarely above minus
     The conference program incorporated plenary sessions that          days including the Annual CCF Yacht Challenge followed by the
                                                                                                                                             were also made in the social-          training in 2010.                        20°C and there has only been one
     focused on a range of subjects including, retaining and training   Sailors Dinner at the Royal Perth Yacht Club, a round of golf at
                                                                                                                                             environmental area. The challenge      The course will be conducted             month of any year that did not
     for a sustainable workforce, workplace safety, the future of       Joondalup Resort, cabaret night and the CCF Earth Awards Gala
                                                                                                                                             was to find and use recycled           over one or two days and training        record snowfall.
     infrastructure development and how to best meet the new era        Dinner in the Grand Ballroom of the Hyatt Regency.
                                                                                                                                             material and other products suitable   may actually be undertaken while
                                                                                                                                             for this purpose. Volvo Construction                                            The Chinook Cove team are now
                                                                                                                                                                                    trainees are ‘on the job’ as has         just waiting for the cold weather
                                                                                                                                             Equipment also adopted an              been done in Australia.
                                                                                                                                             architecture that benefited from                                                to return before moving their fleet

                           iqa cOnFerence 2009
                                                                                                                                             natural light – and eliminated the     Extreme beauty – handled with            to start clearing work for the next
                                                                                                                                             use of plastic cups.                   care                                     leg of the Trans Mountain Pipeline
                                                                                                                                                                                    The Trans Mountain Multi-Product         construction.
                                                                                                                                             On the road to Europe
                                                                                                                                                                                    Petroleum Line (TMX) is one of the
                                                                                                                                             The road construction industry’s

     The recent 52nd Annual IQA Conference ‘Struggling Colony           conference and host of the luncheon and auction,” Alan said.
     to Booming Economy’ was held at the lavishly refurbished
                                                                        The Trade Exhibition was held in Grand Ballroom 1 and ran in

                                                                                                                                                Win a
     Burswood Casino Complex, Perth Western Australia from
                                                                        conjunction with the Conference to give exhibitors the chance
     14 – 17 October.
                                                                        to meet attendees to discuss industry concerns as well as new
     The conference reflected on the many advances the quarrying        developments.
     industry has achieved over its history in Western Australia and
                                                                        A diverse list of speakers, including David Alstrom from Volvo
                                                                        Sweden who conducted a plenary session on ‘Total Cost of

                                                                                                                                             vOLvO jacKeT
     A main aim of the conference was to highlight issues that are      Ownership’, presented talks that addressed issues affecting the
     affecting the industry both in Western Australia, where the        entire industry. These included what impact globalisation and
     boom is straining plant, labour and capital resources, and         environmental sustainability is having on the quarry industry and
     nationally, where increased regulations are placing added          the development of new business models that plan for future
     stress on business owners.                                         industry changes.
     “Attending the conference was an excellent opportunity to          The conference culminated with the IQA awards Gala Dinner,
     increase our industry support while talking directly with our      which celebrate and recognise business excellence.
     customers to better understand their needs, both from a
                                                                        “As a leader in the supply of construction equipment, we have a
     business and supplier perspective,” said Alan Barnett, CJD
                                                                        special affinity with the Australian quarry industry and as such,
     Equipment Managing Director.
                                                                        view the IQA Conference as a must-attend event,” Alan said.           For your chance to win one of 10 Volvo Jackets
     “We were very proud to be part the conference. That’s why                                                                                 visit our website www.cjdvolvo.com.au and fill
     we increased our involvement this year as a sponsor of the
                                                                                                                                                           in the online questionnaire

26                                E X T R ACT                                                                                                                                                                           DECEMBER 2009                            27
        vOLvO TOOTh SYSTem - DiScOver The DiFFerence
               self-sharpening                                                          Better resistance
                     teeth                                                                  to forces

                                                                                                                                                             Easier & quicker to change

                                    robust design

                             two parts,                           Patented locking
                              one unit                                 device
                                                                                                                                                              Advanced locking system

           The bucket’s tooth system is exposed to extreme stresses when it encounters a combination of hard materials, shocks and high breakout forces. In
             that environment it’s impossible to eliminate wear - but it is possible to reduce the effect it has on the tooth system. The great challenge is designing
                a tooth system that is optimised for the forces and wear to which it is exposed. Such a tooth system gives optimum service life with maintained
                   performance. Volvo has faced that challenge and succeeded. Discover the difference.
                       Change your current brand of Get to the volvo tooth system (vts) and see if you qualify for this:

                                              SPeciaL OFFer                      (vaild until 30th March 2010)
                                                                                 Purchase 2 sets of volvo teeth and locks and receive one set of adaptors FREE.
                                                                                 Parts are subject to availability and prices exclude GST. Conditions apply, contact your local CJD branch to see if you
                                                                                 qualify for this special offer.

    YOUr SUPPOrT neTWOrK                                                                                                  nAtionAL oFFiCes

CJD Equipment – National Distributor for
     Volvo Construction Equipment
   Phone Toll Free 1300 139 804
            Branch Locations
      NSW: CJD Equipment Pty Ltd
       Sydney Ph: (02) 4648 9600
      Newcastle Ph: (02) 4966 2144
       Albury Ph: (02) 6025 2666
        VIC: CJD Equipment Pty Ltd
       Melbourne Ph: (03) 9305 2566
      Dandenong Ph: (03) 9767 8000
       QLD: CJD Equipment Pty Ltd
       Brisbane Ph: (07) 3276 8644
       Mackay Ph: (07) 4952 2455
       WA: CJD Equipment Pty Ltd
         Perth Ph: (08) 9277 0111
       Albany Ph: (08) 9841 1249
       Bunbury Ph: (08) 9725 4885
      Kalgoorlie Ph: (08) 9021 2311
     Port Hedland Ph: (08) 9172 1077
       TAS: CJD Equipment Pty Ltd
        Hobart Ph: (03) 6262 6200
      Launceston Ph: (03) 6343 4100
     SA: Warrin Mining & Construction                                                            CJD Branches
           Equipment Pty Ltd                                                                     Dealers
      Adelaide Ph: (08) 8262 5322
                                                                                                 Service Agents
                                                                                                                                                                                                           CJD0165 09/09

             NT: Mack Volvo                                                                      Resident Field Service Mechanics
        Darwin Ph: (08) 8999 9200


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