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“Linking Business to Community for Prosperity!”



Willoughby Area

Chamber of Commerce

Serving Kirtland, Kirtland Hills, Willoughby, and Willoughby Hills

Volume 106 Issue 6 November/December 2009







IN THIS ISSUE

Holiday Mixer 3







H appy

Distinguished Awards Luncheon 4

President’s Perspective 5

LCSC Meeting Schedule 5

Notes from Nikki 6







Thanksgiving

Noteworthy News 7

QuickBooks 2010 9

New Members 10

Business Gifts 11

Workers’ Comp Update 13

Comp Management BWC Form 14-15

Lake Humane Society Wish List 16







Your Chamber

TAKE NOTE wants to hear from

November you!

19 Board Meeting - 8:00am - Willoughby

Hills Community Center Refer-A-Friend! Do you have any announcements (new

December

employees in key positions, awards, innovative

3 Kiwanis Spaghetti Dinner , Holiday technologies recently employed?) that you’d like

Tree Lighting (7pm), Willoughby Thank you to the following Chamber members

to share with your fellow members? If so, please

Evening Lions Auction (7:45pm) at who took advantage of our “Refer-a-Friend”

Willoughby United Methodist Church email or call Nikki. Deadline for submission of

campaign, brought new members into the

information is the 15th of the month prior to

9 Holiday Mixer at Olivor Twist 5-7pm Chamber, and earned a $25 Texas Road House

the issue date of the newsletter (e.g. Deadline:

gift certificate:

Dec. 15th for the January/February 2010 issue)

**********

Marlene Cornachio - Custom Cleaning

Would you like to write an article on your area

& Maintenance referred Floraline Display

of expertise for the newsletter? If you have

Products

information that can benefit others and perhaps

Michael Germano - Wiles & Richards drive more business to your front door then

Attorneys at Law referred Germano Excavating why not let the readers of this newsletter know

Ron Rogerson - Corsaro Insurance referred that YOU are the go-to person in your field?

Weiss North American Whether the subject is home construction,

ground breaking technology in medicine

or how to hire the best CPA to handle your

If anyone else has a friend they’d like to refer, business’ finances, you have something to share

the promotion is open through December. that can inform and educate. Deadlines are

Access a membership application online at the same as they are for the newsletter. Email

www.willoughbyareachamber.com or contact articles and your photo (optional) to nikki@

the Chamber office for one. willoughbyareachamber.com

H appy H olidays 2009 OFFICERS

President .............................. Jeff Holden

Network Results 440-283-0310

President-Elect .................. Ken Nicholas

Charter One 440-669-3007

Vice-President ............ Michael Germano

Wiles & Richards, 440-942-6262

Attorneys at Law

Treasurer ..............................John Forbes

Deimling, Forbes & Assoc. 440-951-1777

Secretary...................Marlene Cornachio

Custom Cleaning 440-946-7028

& Maintenance





2009 TRUSTEES

Tim Campbell ..................440-516-9090

Bond, Sippola, DeJoy & Co.

Byron Crane .....................440-461-5782

Crane Printing, Green & Dry Cleaning

Sam Delzoppo ..................440-796-8839



If you have moved... Coverall Cleaning Concepts

Barry Feldman..................440-946-7473

Kottler Metal Products

If you have moved, please be sure that the Chamber has your current Bob Fiala ..........................440-269-2266

mailing address so that we can update your records. Now that postal ThenDesign Architecture

regulations have changed, we are now being charged for every piece of John Fowle .......................440-585-1691

Willoughby Hills Auto Repair

mail that we send out and comes back to us. Also, if your business will

be closing, please notify us of that change as well. Thank you! Ron Rogerson ..................440-946-4950

Corsaro Insurance





CHAMBER OFFICE

Nikki Matala .................... Executive Director

Sarah Hayes...................Administrative Assistant

The purpose of the Willoughby Area

Chamber of Commerce is to promote

and develop a supportive business and 2009 CITY MAYORS

Go green--recycle! community environment in which to live David Anderson ...............440-942-4124

and work. City of Willoughby

The Chamber is accepting your old

Mark Tyler .......................440-256-3332

cell phones, ink jet and laser printer

City of Kirtland

cartridges for recycling. Just drop The Chamber of Commerce Newsletter is

published 6 times annually. Publications run: John Turben .....................440-256-3296

off at the Chamber office and we’ll January/February; March/April; May/June; July/ City of Kirtland Hills

take care of the rest. Thanks for your August; September/October; and November/ Bob Weger .......................440-946-1234

cooperation. December. All news items, advertising and

photographs are required to be submitted no later

City of Willoughby Hills

than the 15th of the month prior to publication.

Please notify the Chamber Office of any change of

name, address, phone number or absence of issue.

Phone: 440-942-1632 Fax: 440-942-0586

Email: nikki@willoughbyareachamber.com





2 • Willoughby Area Chamber of Commerce

Happy Holidays!

Sponsored by: Kottler Metal Products









Ring in the holidays with your fellow Chamber members and friends at the Chamber’s

annual holiday mixer. Relax in the festive atmosphere while networking and enjoying

some seasonal cheer—bring your coworkers and employees, too—the more, the

merrier!



When: Wednesday, December 9th, 5:00-7:00 pm

Where: Olivor Twist, 4061 Erie St., located in downtown Willoughby

Cost: $15/members, $20/non-members (Includes a nice array of

appetizers and a cash bar is available)



Please make your reservation with the Chamber office no later than Friday, December

4th. Register online at www.willoughbyareachamber.com or send/fax this coupon

with payment info to 440-942-0586 or call the Chamber office at 440-942-1632.

Checks, Visa, or Mastercard accepted. Refunds will not be issued and walk-ins will

not be accepted. Advance payment required. Checks should be made out to “WACC”

with “Holiday Mixer” noted in the memo section.





Please make ____reservation(s) for the Holiday Mixer for:

Name(s) _________________________________________________________

Company ________________________________________________________

Phone_____________________Amount Enclosed $ ____________________

Check # ______________________________ ($15/members, $20/non-members)

Visa or MC #_________________________Exp. Date __________________

Card in the name of ________________________________________________

Signature of Cardholder _____________________________________________









Visit our web site at@ www.willoughbyareachamber.com • 3

2010 Distinguished Awards

Luncheon & Annual Meeting

The Willoughby Area Chamber of Commerce proudly announces the Distinguished Award Winners for 2010









Family Eyecare Cl inic

Distinguished Business





Scott Faidiga of K-J Fasteners

Distinguished Business Leader / CEO





Please join us at a luncheon held in their honor. A brief annual meeting of the chamber, including the swearing in of the 2010 officers

will precede the luncheon.



When: Friday, January 22, 2010 (Annual meeting starts at noon, luncheon & awards ceremony immediately following). Please

plan on being seated promptly by noon.



Where: Pine Ridge Country Club, 30605 Ridge Rd., Wickliffe



Menu: Chicken marsala, eggplant parmesan, parsley redskin potatoes, cavatelli, broccoli with cheese sauce, salad, rolls,

spumoni and beverage.



Cost: $25 per person



Please make your reservation with the Chamber office no later than Friday, January 14th. Register online at www.willoughbyareachamber.

com or send/fax this coupon with payment info to 440-942-0586 or call the Chamber office at 440-942-1632. Checks, Visa, or

Mastercard accepted. Checks should be made out to “WACC” with “Distinguished Awards” noted in the memo section. Advance

payment is required, refunds will not be issued, and walk-ins will not be accepted. Seating requests will be honored for reserved tables

of 8 only.







Please make ____reservation(s) for the January Luncheon for:

Name(s) _________________________________________________________

Company ________________________________________________________

Phone_____________________Amount Enclosed $ ____________________

Check # ____________________________________________ ($25 per person)

Visa or MC #_________________________Exp. Date __________________

Card in the name of ________________________________________________

Signature of Cardholder _____________________________________________







4 • Willoughby Area Chamber of Commerce

President’s Group” meeting which was comprised of

a number of WACC members, randomly Lake County

Perspective selected, from various industry types. The

By Jeff Holden

purpose of this meeting was to get feedback Safety Council

from our members on how they felt about

their Chamber membership and what they

thought we could improve. We received Date: Friday, November 20, 2009

some great ideas and will be taking those Time: Registration 11:15 AM

Meeting 11:30 AM

“Catch a wave and you’re sitting on top of into our November Planning Meeting for

2010. We will have a new slate of officers for Place: Holiday Inn Express –

the world”………… LaMalfa

2010 along with many great events, seminars

and activities. Please consider assisting them Cost: $18 Members

Catch a Wave was the title of one of the $20 Non-Members

Beach Boys famous hits, which was recorded by joining one of our many committees,

sponsoring one of our functions, or by Speaker: Officer Jeff Stanczyk,

back in 1963, and it is definitely one of my Community Policing Unit,

favorites! It was all about surfing back then. volunteering for one of our events.

Cleveland Police Dept.

The thrill of riding that big wave, hitting the

My wave is approaching the shore and it’s Topic: How to Prevent Being a

banzai pipeline, hanging ten, making it all

almost time to wax up the board again and Victim this Holiday Season

the way back to the beach without wiping

out! The thought of that is very exciting, pass it on to my successor, Ken Nicholas, so RSVP: (440) 255-0877 (or)

that he can catch the next wave in. Good Register online at

and that’s pretty much how I feel about the www.councilnews.org

past year and what an honor it was to serve luck Ken, and thanks to everyone for helping

November 16

as your Chamber president. me experience this wonderful ride!

Sponsors: LAKE HEALTH &

HzW ENVIRONMENTAL

I have been privileged to have worked with See you at the Holiday Mixer, and…….

CONSULTANTS

such a great Board of Trustees, Executive Happy Holidays to all!

Director, Committee members, WACC staff

Date: Friday, December 11, 2009

personnel, and a wide variety of Chamber

members. During this past year I have met Time: Registration 11:15 AM

a lot of people and have had the opportunity Jeff Holden Place:

Meeting 11:30 AM

Holiday Inn Express –

to develop long-lasting relationships with

LaMalfa

many of them. I’m feeling pretty good

about the WACC organization because we Cost: $18 Members

$20 Non-Members

all pulled together our talents and ideas, and

accomplished the things we wanted to get Speaker: Award-Winning Companies/

done. Organizations

Topic: Safety Roundtable & Panel

Even though the economy wasn’t in the best Discussion

of shape, the WACC had a very successful RSVP: (440) 255-0877 (or)

year. Lunches were well attended, and our Register online at

major functions, activities and fund raisers www.councilnews.org

December 7

turned out to be very beneficial to our

members and the WACC. I would like to Sponsors: LAKE HEALTH &

mention that the ArtsFest, this year, was the HzW ENVIRONMENTAL

CONSULTANTS

most profitable of all the 18 we have had in

the past! This successful year was a result of

the hard work put forth by our Board, our

Committees, our Members, and our event

Sponsors. I would like to thank them all

for donating their time, talents, efforts, and

financial contributions in making all of this

possible!



I truly believe that membership in the

WACC would benefit any organization,

and I encourage you to join. Membership

provides each of us with many opportunities

to advertise, network with other members,

and engage in many educational sessions.

The WACC just had our annual “Focus



Visit our web site at@ www.willoughbyareachamber.com • 5

Notes from to Big Brothers Big Sisters of Northeast Ohio

and has done annual vision screenings for the

Nikki students at Broadmoor School.

By Nikki Matala

Executive Director

Dr. Kane has also been a past member of the IT Solutions for Small Businesses

Board of Trustees of this Chamber and has  Pro-Active Network & Desktop Support

volunteered many hours working our special  Remote Server Monitoring

events. For all of these things, we hold him  LAN/WAN Design Services

 Website Design & Hosting Services

up as a role model and as being worthy of  Anti-Virus & Anti-SPAM Solutions

After holding several well attended events this award.  Data Backup Solutions

this Fall (the Manufacturing Plant Tour 36625 Vine Street, Suite 4 Willoughby, Ohio 44094

at Bowden Manufacturing, the Lunch Our Distinguished Business Leader / CEO

440.283.0310

www.net-resultsinc.net

–n-Learn seminar, the After Hours at BMA was also selected at this time and we are very

Media Group and the Candidates and proud to announce that it is Scott Faidiga

Issues luncheon, we can now look forward of K-J Fasteners. Scott received multiple

to celebrating and enjoying the holidays. nominations and many of his fine qualities

Hopefully everyone will be able to take were brought to the committee’s attention.

some time off and enjoy time to be with

family and friends while remembering to be Scott, as a shareholder, director, and

thankful for the many blessings that each of officer of K-J Fasteners—has managed his

us has been given. business through numerous changes in his

industry and changes in the ownership and

While working with the Distinguished management group. He is well known for

Awards Committee and observing the his good character, his devotion to family

process of selecting the award winners and also for his commitment to the Chamber

for 2010, I was fortunate to be a part of and the local community. He is caring and

the process that recognizes some of our compassionate and always has time to listen to

outstanding Chamber members. While I the concerns of his employees and customers.

know that we have many members who have In addition, he is an active member of the

weathered the storms of the business world Northcoast Fastener Association and a

and been successful in making their marks, volunteer with Neighboring, a Lake County

two winners were selected as is our custom. non-profit agency.

Winners in any contest often have things

in common and our “competition” is no Because our winners display the best

different. Dedication, hard work, and giving qualities in what most of us aspire to be, we

back to the community are the things that recognize them for all that they do for us. I

make a business or a leader in business stand hope that many of you will be able to join

out and be recognized. us in congratulating them at the luncheon

on January 22nd (you can find more info in

This year (for 2010) The Family Eyecare this issue of the newsletter).

Clinic owned and operated by Dr. Brian

Kane O.D. was selected as the Distinguished I am grateful that we have a strong Chamber

Business. Dr. Kane, an Optometrist and one that is filled with many individuals

who stays current with all of the new with various talents and good qualities. It has

developments in his industry, maintains been a pleasure to be your Executive Director

offices in Painesville and Willoughby. He is and I look forward to working with all of you

also a member of the Willoughby Evening in 2010. As always, I’m here for you so if

Lions Club and the Painesville Rotary. True there is anything you’d like to discuss, don’t

to his commitment to help those in need, he hesitate to email or call me.

has done much pro bono work for the elderly

and indigent of our community. Have a wonderful holiday season—be happy,

healthy and safe!

Like many of those who have received this

award in the past, he goes above and beyond

the call of duty and does his part to make a



Nikki

difference. He has been active in the Littlest

Heroes organization which provides for

families with children who have terminal

cancer. He has also donated his time and

resources to many childrens’ sports teams ,



6 • Willoughby Area Chamber of Commerce

Noteworthy News Deimling, Forbes & Associates has relocated

to 8800 Tyler Blvd, Mentor, OH 44060.

Executive Director, Chuck Farone at 440-

951-6122.

The new website is www.dfacpas.net The

The Willoughby Evening Lions Club will current phone number, 440-951-1777 will Once again, Santa Ed and his assistant, Judy

be holding their annual holiday auction on be in use during the transition. As of January the Elf (aka “Ed and Judy Bash”, CPA’s with

Thursday, December 3rd at a new location this 1, 2010, the new phone number will be 440- Bond, Sippola, DeJoy & Company) will be

year: The Willoughby United Methodist 299-6707 and the new fax number will be at the Mentor Petsmart from 11:00 am until

Church, lower level at approximately 7:45 440-299-6701. 4:00 pm on Saturday and Sunday, December

pm following the Community Tree Lighting 12th and 13th. Bring your pets (and kids

Ceremony and Kiwanis Spaghetti Dinner. National College (www.national-college. too!) to be photographed with Santa Ed. All

Goods (gift cards to restaurants, household edu) has announced plans to establish its proceeds raised will be donated to GRIN,

and office items, toys, gift baskets, etc) and sixth Ohio campus in Willoughby Hills. Golden Retrievers in Need, a completely

certificates for services (such as landscaping The college, which established its first volunteer-driven non profit agency that

/ snowplowing, HVAC, auto repair, hair northeast Ohio campuses in 2007 in Stow focuses on placing Golden Retrievers into

salons/spas, graphic design, home and and Youngstown, will bring new workforce loving homes. Ed and Judy have adopted

office cleaning, etc etc) are needed. If you development opportunities to Lake County several Goldens from GRIN over the years

can help, please contact auction Chair, and the surrounding region. The first classes and are active members in this worthwhile

John Tigue at 440-946-7567(home) or at the new campus are projected to start in organization.

440-530-2318(office) ASAP. Everyone is December 2009. The new Cleveland Area

encouraged to attend the auction and get a Campus will be located at 27557 Chardon

jump on your holiday shopping! The Lions Road. Class offerings will initially consist

Clubs exist to aid those in our community of eight associate degree programs as well as

with vision and hearing loss so your patronage short-term diploma programs in business,

is needed and appreciated. computers, and health care.



The Western Reserve Junior Service League Be sure to visit the Lake Metroparks all-new

invites you to attend their 42nd annual holiday exhibit: SNOWDROP’S

“Candlelight Charity Ball” on Saturday, ADVENTURE GAME. Exhibit open daily

December 12th at The Kirtland Country noon to 5pm, Nov. 21 - Jan 3 at Penitentiary

Club. The black tie event includes dinner, Glen Nature Center in Kirtland. For more

dancing, a silent auction, the Spirit Sleigh and information log onto lakemetroparks.com.

a Champagne Jewelry Auction. All proceeds

will support local non-profit agencies in Lake, The Willoughby Area Welcome Center is

Geauga, and Ashtabula Counties. For details located at Willoughby Coal and Garden

call the Candlelight Ball Chairs, Linda Dolce Center, 3872 Erie Street in Willoughby in

at 440-352-3832 or Donna Skufca at 440- the historic American Freedom Train Car.

946-1274. It is run by a non-profit 501 c3 group and

(For non profit agencies hoping to be considered is completely volunteer-operated. The train

as recipients of a grant, the Spring deadline has car is open Saturdays and Sundays from

been changed to January 1, 2010. Log onto their 10:00 am -4:00 pm. With the holidays right

site at www.wrjsl.org for more information.) around the corner, come and take a look at

the beautiful items that the Welcome Center

Dave’s Auto Care, located at 37657 Vine St., has for sale (mugs, ornaments, aprons and

Willoughby is holding a food drive for the Willoughby puzzles)

Willoughby Food Pantry. With so many

more families needing food and assistance this The Lake Humane Society is in dire need

year, Dave Raischel, owner, has stepped up of your support! Please send in your holiday

to the plate and has been collecting food and contributions to the shelter, located at 7564

cash donations over the past few weeks and Tyler Blvd, Bldg E, Mentor, OH 44060.

will continue to do so through the holiday Also needed are dog and cat food, new dog

season. Please pick up some additional non- and cat toys, blankets and towels, cat litter,

perishable food, paper products, cleaning paper towels and loving homes for those of

products or baby items on your next trip you looking to add a loving member to your

to the grocery store or stop in to drop off households. Why call the breeder when a

a monetary donation to help those in our wonderful pet is waiting right around the

community who really need it! corner? Perhaps your place of business would

consider gathering items or contributions for

Deimling Forbes Certified Public the shelter as a holiday project? You can make

Accountants has a new location and contact a difference—for more information log onto

information. As of November 1, 2009, www.lakehumane.org or contact the shelter’s



Visit our web site at@ www.willoughbyareachamber.com • 7

City of Willoughby Hills

Community Center









O’Ryan Room Schaefer Room

with Kitchen with Kitchenette

(Capacity 160) (Capacity 60)









Lions Club Room

with Kitchen

(Capacity 100)









Historical Room

with Kitchenette

(Capacity 40)









Groups • Family Gatherings • Business Meetings • All Occasions

35400 Chardon Rd. • Willoughby Hills, Ohio 44094

Rental information and reservations may be obtained

by calling (440) 975-3540

or email: recreation@willoughbyhills-oh.gov

8 • Willoughby Area Chamber of Commerce

4.25 x 5.5



QuickBooks 2010

Your Local Chamber of Commerce

Has Arrived!

Chose Anthem – Shouldn’t You? by Scott Gregory,

QuickBooks Specialist, CPA

www.BetterBottomLine.com

When your Chamber of Commerce chose Anthem Blue Cross

and Blue Shield, they had your needs in mind. Every fall, the makers of

QuickBooks release a new

version of their accounting

Your need for … software. This fall, the 2010

version has been rolled out,

and it has a number of new

• High-quality health care benefits at discounted rates. features baked into it:

• Health plans that take the hassle out of health care.

 Fully Integrated Document

• Benefits that make finding health care easy anywhere. Management – The 2010 version allows

you to attach invoices, purchase orders,

To choose the health benefits company that your Chamber of pictures, drawings and any digital files to a

transaction, customer or vendor. The digital

Commerce trusts, call your broker, your chamber or Anthem.

copies of these documents are actually

stored in an online storage vault and linked

Call (800) 551-3119. with your QuickBooks file. This capability

is also available in SmartVault (www.

SmartVault.com) which is an excellent add-

on to QuickBooks (and does not require an

anthem.com upgrade to 2010).

NOACC is a regional association of

115 area chambers of commerce serving the Independent licensees of the Blue Cross and Blue Shield Association.

 Customization of Your Company

benefit needs of 35,000 employers in Northern Ohio. ®Registered marks Blue Cross and Blue Shield Association.

Snapshot – The 2009 version brought us

the Company Snapshot (I like to call it a

“dashboard”). In 2010, you have a lot more

capability when it comes to customizing the

dashboard.



 A new “Favorites” menu – This feature

provides the ability to get one-click access to

favorite tasks and commonly used functions

within QuickBooks.



 Redesigned Report Center – A new

interface in the report area makes it easier to

find and use the reports you need to run your

business.



A couple of key things to remember as you

consider QuickBooks 2010:



1) Data from your older QuickBooks file will

transfer into QuickBooks 2010 seamlessly.

2) If you use QuickBooks 2007 and other

QuickBooks products, you will have to

upgrade to the 2010 version by spring 2010.



Additional details and 20% discounts on the

QuickBooks 2010 product line are available

at my web site – www.BetterBottomLine.com







Visit our web site at@ www.willoughbyareachamber.com • 9

Welcome New Members

Comiskey Communications, Inc. MDR Solutions, LLC Smooth Secrets

Barbara Comiskey, President Alan Rapp, Vice President Electrolysis & Waxing Clinic

30 E. 214 Street 34201 Melinz Parkway, Unit A Mary M. Federico, Owner

Euclid 44123 Eastlake 44095 35040 Chardon Road, G-350

216-289-0395 440-942-6969 Fax: 440-942-9872 Willoughby Hills 44094

info@comiskeycommunications.com alr@mdr-s.net 440-918-0111 Fax: 440-918-0111

www.comiskeycommunications.com www.mdr-s.net smoothsecrets@aol.com

Providing results-oriented marketing Machine tool design, renewable energy Permanent hair removal thru electrolysis;

services and strategies designed to fit clients systems sales and service, full service contract waxing services, for problem & unwanted

business goals and budget. machine shop. hair on face and body.





Floraline Display Products Corp. Matter of Fittness, LLC Sunlight Financial

Pat Primozic, President Diana Rini, Owner Janice Cackowski, Owner

38160 Western Parkway 5483 Oakridge 812 Huron Road, Suite 490

Willoughby 44094 Willoughby 44094 Cleveland, OH

440-975-9449 Fax: 440-918-9043 216-337-7419 440-479-1838 Fax: 216-902-8088

pat@floralinedisplay.com dlrini@matteroffitness.com janice@sunlightfinancial.net

www.floralinedisplay.com www.matteroffitness.com www.sunlightfinancial.net

Refrigerated floral fixtures, custom Comprehensive fitness services including Financial Planner focusing on divorce

millwork. corporate wellness, personal training and planning and qualified retirement plan

CPR certification. analysis.



Germano Excavating

Frank Germano, President National College Three-Z, Inc.

9268 Chillicothe Road Greg Shields, Regional Director of Paul T. Znidarsic, Secretary

Kirtland 44094 Operations P.O. Box 966

440-221-9923 Fax: 440-256-1851 27537 Chardon Road Willoughby 44094

frankgermano@sbcglobal.net Willoughby Hills 44094 440-666-6661 Fax: 440-975-0292

All type of excavating work, waterline, gshields@national-college.edu ptzind@hotmail.com

storm and sanitary sewer work, basement www.nationalcollege.edu Carpenter and general contractor.

digging, all types of concrete work. Founded in 1886, National College is

dedicated to offering focused training

and education that will lead toward well- Weiss North American, Inc.

“Good For You!” Health and Beauty defined fields of employment and career Bill Eppich, Vice President

Consultants, LLC advancement. 3860 Ben Hur Avenue, Building 3

Chuck & Jill Bangerter, Partners Willoughby 44094

8704 Billings Road 440-269-8031 Fax: 440-269-8036

Kirtland 44094 Quaker Steak & Lube beppich@weissna.com

440-478-2984 Tom Riley, General Manager www.weissna.com

cjbangerter1@yahoo.com 7834 Reynolds Road Automation components for high speed

Helping people obtain optimal health and Mentor 44060 assembly.

beauty with Reiki healing, Metaphysics 440-954-9464 Fax: 440-954-3782

instruction, Mary Kay Cosmetics and skin tman048@yahoo.com

care products and Medifast diet foods. www.quakersteakandlube.com

Full service foodservice.



Heavenly Ham

Dennis Demshar, President Quality One Machining, Inc.

1894 Mentor Avenue Sandro Marusic, Vice President

Painesville 44077 38195 Airport Parkway

440-358-1901 Fax: 440-358-1902 Willoughby 44094

ddemshare@sbcglobal.net 440-953-0723 Fax: 440-953-8069

www.heavenlyham.com

Spiral sliced hams/turkey, boxed lunches

and catering deliveries.









10 • Willoughby Area Chamber of Commerce

Not Sure What Business Gifts You Should Be Giving?

Here are a few tips....

Consider food. About half of those questioned in a recent American Express survey give food-

related gifts. Combining candy, fruit or flowers with a personalized business item is especially

thoughtful.



New in the office? If you're unsure of the gift-giving traditions, ask around. You don't want to be

in a position where you go against the trends or worse, come off like a scrooge.



Try standing out by being first. If you truly want to be noticed avoid the December crush and

try sending a gift beforeThanksgiving. First gifts get noticed more.



If you're a boss and have received a gift from an employee, returning the courtesy is a must.



For a client to continue remembering you throughout the year, try a gift-of-the-month club.



A great way to make a gift distinctive is to top it off with a related item. For example, if you're

sending or wine, add a mini-book on winemaking.



If your gift is to be consumed, send it in a container that is a keeper. Your gift will be

remembered longer.



Unless a person is a fitness buff, avoid health-related gifts.



Try to always keep a couple of extra gifts on hand. You’ll be prepared for that unexpected

gift.



If you're sending food, make sure you send non-perishables just in case the recipient is not in

town to receive the gift.



Be careful with cool gadgets. Don't send one unless you know it will work. If it breaks after a

few uses, it's a poor reflection on you.



For help selecting the perfect business gift, call Plant Magic Florist at 440-944-9030. As a

Member of the Willoughby Chamber of Commerce you will receive a 10% discount on your

order. Bonus: Receive a free pointsettia for yourself or gift giving when you order three or more

floral arrangements, fruit baskets or other holiday gifts from Plant Magic Florists.



Holiday time is a great time to remember to patronize other Chamber members’

businesses whenever possible! We have businesses who sell candy, flowers, gifts and

many sell gift cards as well-- for a complete listing check the Chamber’s website at

www.willoughbyareachamber.com or contact the Chamber office at 440-942-1632.









Visit our web site at@ www.willoughbyareachamber.com • 11

Stop in to purchase your Gift Cards!



Texas Roadhouse

6095 Commerce Circle

Willoughby, OH 44094



Call for bulk order deals!

440-833-0570



12 • Willoughby Area Chamber of Commerce

Workers’ Compensation Update



As we enter into the fall, there are a number of key workers’ compensation items that you

need to be aware of. Both the Lake County Chambers of Commerce and

CompManagement want you to be aware of the following:



Group Rating - We are fast approaching another workers’ compensation group

rating campaign! By mid-November, group rating quotes from

CompManagement will be mailed out, with your chance to save on your workers’

comp premiums. If you are currently in the group program, you will

automatically be notified of your status and quote. If you are not currently in the

program, it is in your best interest to complete a temporary letter of authority

(AC-3), available on our website, to receive information on how to save money.



Salary Continuation – Many employers in Ohio have utilized salary continuation

for a number of years. This practice allows employers to continue the salary of

injured worker for a finite period of time, which provides a financial benefit to

both the employer and employee. By utilizing this approach, it eliminates any

reserve being calculated by the BWC, therefore not impacting the employer’s rate

calculation. The BWC is currently evaluating this practice, and may be

calculating a reserve on those claims in the future. The good news is that the

BWC latest reserving system (MIRA II) seems to be much more responsive and

fair to Ohio’s employers. It appears that by the time a lost-time claim enters into

an employer’s rate calculation, the corresponding reserve is already “$0. While

this may impact how you manage your workers’ comp claims in the future, we

will keep you posted on any developments.



Group “Retro” – Group Retrospective Rating is a program offered by the Ohio

Bureau of Workers’ Compensation (BWC) that allows employers in similar

industries to “pool” together to save on premiums. It that respect, it is very much

like group rating, however this program provides an opportunity to receive a

refund from BWC rather than an up-front discount. This program is designed for

mid-sized to larger employers, who typically, do not qualify for a group rating

program. It is “performance based” meaning that the BWC compares premiums

paid to losses incurred in the policy year. In essence, if the premiums paid by the

individual members of the group are more than the losses incurred during the

year, then those employers receive a refund from BWC. If the losses are higher,

then the BWC will issue an assessment. This program has been very successful in

the State of Washington, which CompManagement is also the administrator of the

program there. More information on this program will be coming early in 2010.



Ohio’s workers’ compensation system is constantly undergoing change, and we at Lake

County Chambers of Commerce and our partner, CompManagement will keep you on top

of those changes. Please stay tuned for future articles on this, and feel free to contact our

office, or Todd Keserich at CompManagement.









Visit our web site at@ www.willoughbyareachamber.com • 13

TEMPORARY AUTHORIZATION

TO REVIEW INFORMATION







From: Policy Number

TO: Lake County Chambers of Commerce

C/o CompManagement, Inc.

Entity

P.O. Box 884

Dublin, OH 43017 DBA

800-825-6755

866-567-9380 – Toll-free Fax Address

www.compmgt.com









NOTE: For this to be a VALID letter, it must be stamped by the Self-Insured Department for self-insured employers or

by the Employer Services Department for all employers other than self-insured. This authorization, being temporary in

nature, will not be recorded via computer or be retained by the Employer Services Department. A copy must be in the

possession of a representative when requesting service relative to the authority granted therein.



This is to certify that CompManagement, Inc., a Sedgwick CMS Company

including its agents or representatives identified to you by them, has been retained to review and perform studies on

certain workers’ compensation matters on our behalf.

The limited letter of authority provides access to the following types of information relating to our account:



(1) Risk files

(2) Claim files

(3) Merit-rated or non-merit-rated experiences

(4) Other associated data



This authorization does NOT include the authority to:



(1) Review protest letters

(2) File protest letters

(3) File form CHP-4

(4) File Motions, I-12’s or IC-88’s

(5) File self-insurance applications

(6) Represent the employer at hearings

(7) Pursue other similar actions on behalf of the employer



I understand that this authorization is limited and temporary in nature and will expire on 2/26/10

or automatically nine months from the date received by the Employer Services Department or Self-Insured Department,

whichever is appropriate. In either case, the length of authorization will not exceed nine months.

Telephone number Fax number E-mail address







Print name Title Signature Date









BWC-0503 (Rev. 06/27/2005) AC3 Mailing

AC-3



14 • Willoughby Area Chamber of Commerce

Completion of the temporary authorization provides a third-party administrator (TPA) limited

authority to view an employer’s payroll and loss experience. By signing the AC-3, the employer grants

permission to the BWC to release information to the employer’s authorized representative(s). The

form allows a third-party representative to view an employer’s information regarding payroll, claims

and experience modification.



Attention group rating prospects:



• Employers may complete the AC-3, for as many TPAs or group-rating sponsors as they feel are

necessary to obtain quotes for a group-rating program.





• Group Sponsors must notify all current group members if they will not be accepted for the next

group rating year. The deadline for this notification is prior to the first Monday in February for

private employers and prior to the second Friday in August for public employers.





• All potential group-rating prospects must have:

Active BWC coverage status as of the application deadline;

Active coverage from the application deadline through the group-rating year.

No outstanding balances;

Operations similar in nature to the other members of their group.





• Any changes to a group member’s policy will affect the group policy. Changes can result in either

debits or credits to each of the members.









Note:

For complete information on rules for group rating, see Rules 4123-17-61

through 4123-17-68 of the Ohio Administrative code or your TPA.



All group-rating applicants are subject to review by the BWC Employer

Programs Unit.









Visit our web site at@ www.willoughbyareachamber.com • 15

WISH LIST

Animal Needs:

 Cat Litter - clay, scoopable, and Yesterday’s News

 Canned cat and kitten food (any brand)

 KMR – kitten milk replacement

 Bleach and laundry detergent

 Toys, Toys, Toys!

 Dog and Cat Treats

 Small animal supplies

 Science Diet dog, puppy, cat, and kitten dry food

 Used blankets, towels, sheets, washcloths

 New or used cages and carriers



General Needs:

 Paper towels, facial tissue, toilet paper

 Hand sanitizer and Clorox wipes

 Hair / lint rollers Lake Humane Society is in need of

 33 gallon size garbage bags gift cards to PetSmart, Home Depot, Office Max,

 Any size plastic totes and containers with lids WalMart, and gas cards to fuel our van.

 Solid colored 2-pocket folders

 Copy paper (all colors)









WISH LIST

Animal Needs:

 Cat Litter - clay, scoopable, and Yesterday’s News

 Canned cat and kitten food (any brand)

 KMR – kitten milk replacement

 Bleach and laundry detergent

 Toys, Toys, Toys!

 Dog and Cat Treats

 Small animal supplies

 Science Diet dog, of Commerce

16 • Willoughby Area Chamberpuppy, cat, and kitten dry food

 Used blankets, towels, sheets, washcloths

 New or used cages and carriers



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