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					 Description: Hospitality Management includes jobs managing product delivery to hotels and restaurants, guest
 transportation, airplane support, convention planning, and travel and tourism marketing. UCF offers B.S. degrees in
 Hospitality Management, Event Management, Restaurant and Foodservice Management.

                                         What can I do with this degree?
           Areas                                  Employers                                      Strategies
                                                                                   Work in a restaurant, catering facility,
                                                                                      campus dining hall, or local hotel to
                                                                                      gain relevant experience.
                                Lodging: hotels/motels, resorts, bed and           Acquire supervisory skills and
                                    breakfasts, timeshares, RV parks, and             experience by taking on roles such as
                                    campgrounds                                       Assistant Manager or Student
                                Restaurants, dining clubs, taverns, and fast          Manager.
Management Including:
                                    food operators                                 Join student professional associations
Operations Management
                                Amusement centers and theme parks                     or organizations and seek leadership
Property Management
                                Historical, cultural, and natural attractions         positions.
Facility Management
                                Special event and festival organizations           Build a strong foundation in customer
Rooms Management
                                Conference centers and banquet facilities             service and management. Learn to
Banquet and Catering
                                Entertainment industry: casinos, theaters,            communicate well with a wide variety
Management
                                    arenas, and stadiums                              of people.
Human Resources
                                Leisure organizations: sporting clubs,             Learn to work well in teams.
Restaurant Management
                                    recreation centers, fitness facilities, and    Develop the ability to make quick
                                    country clubs                                     decisions independently and to
                                Ecotourism companies and outdoor outfitters           handle stress all while meeting
                                Property management companies                         deadlines.
                                                                                   Prepare to work "from the bottom up"
                                                                                      to gain industry experience and to
                                                                                      relocate for promotions.

                                Tour operators
                                Historical, cultural and natural attractions
                                Lodging: hotel/motel, bed and breakfast,
                                                                                   A high interest in working with the
                                    timeshares and campgrounds
                                                                                     public and problem-solving is a must.
                                Destination areas: amusement centers, theme
                                                                                   Start in reservations or telephone sales.
                                parks and resorts
                                                                                     Master the product line and learn to
                                Special event and festival organizations
Customer Services:                                                                   give excellent service.
                                Conference centers
Office Operations                                                                  Develop computer skills and knowledge
                                Entertainment industry: casinos, theaters and
Purchasing                                                                           of different programs.
                                stadiums
Reservations                                                                       Gain experience working with budgets
                                Food service: catering companies, schools,
Travel Planning                                                                      by serving as treasurer or financial
                                hospitals, and military
                                                                                     officer of an organization.
                                Restaurants, dining clubs, taverns and fast food
                                                                                   Acquire supervisory skills and
                                    operators
                                                                                     experience.
                                Transportation/travel industry: airlines, cruise
                                                                                   An orientation toward service and detail
                                    companies, car rental agencies, travel
                                                                                     is necessary to succeed.
                                    agencies, airports, motor coach/tour
                                    carriers, and rapid transit (AMTRACK)
                                                                                    Consider a minor in marketing,
                               Tour operators                                          business, or foreign language.
                               Historical, cultural and natural attractions         Gain competency in a variety of
                               Lodging: hotel/motel, bed and breakfast,                computer programs, especially
                               timeshares and campgrounds                              computer graphics.
                               Reservation companies                                Gain experience in customer service
                               Destination areas: amusement centers, theme             and communication skills.
                               parks and resorts                                    Learn about geography and
                               Special event and festival organizations                international travel regulations.
Marketing/Advertising:
                               Conference centers                                   Strive for excellent interpersonal and
Product Design and
                               Entertainment industry: casinos, theaters and           public speaking skills.
Development
                               Stadiums                                             Learn to think creatively in order to
Market Research
                               Restaurants, dining clubs, taverns and fast food        develop unique marketing campaigns
Communications
                               operators                                               and selling techniques.
General Sales
                               Product and Equipment suppliers and                  Take a part-time job in any area and
Meeting and Convention Sales
                                   manufacturers                                       move up.
Incentive Travel Sales
                               Transportation/travel industry: airlines, cruise     Attend conferences and trade shows.
Media Planning and
                                   companies, car rental agencies, travel           Join student clubs and professional
Development
                                   agencies, airports, motor coach/tour                associations in your field of study and
Public Relations
                                   carriers, and rapid transit (AMTRACK)               volunteer for their publicity
Publicity/Promotions
                               Leisure organizations: sporting clubs, fitness/         committees.
                               recreation facilities, private and/or country        Start in reservations or telephone sales.
                                   clubs                                               Learn the product line and how to
                               Trade and professional associations                     deal with travel agents and
                               Public or private corporations and businesses           customers.
                               State, federal and local government: tourism         Work in a major port city like Los
                                   offices, visitor bureaus, convention centers        Angeles, Miami, or New York.
                                   and park systems                                 Learn state, federal and local
                                                                                       government job application process.


                                                                                    Supplement your program with courses
                                                                                       in industrial psychology, business,
                                                                                       communications, and law.
                                Lodging: hotel/motel, bed and breakfast,            Consider a minor in human resources.
                                  timeshares                                        Obtain a graduate degree in business or
Corporate Administration:       and campgrounds                                        law for advancement opportunities.
Property Acquisition and        Destination areas: amusement centers, theme         Be a leader in student organizations and
Development                     parks and resorts                                      professional associations. Attend
Legal Areas                     Entertainment industry: casinos, theaters and          their meetings and conferences.
Research/Market Analysis        stadiums                                            Study the industry leaders and trends
Financial Relations             Restaurants, dining clubs, taverns and fast            by reading trade journals.
Human Resources                   food operators                                    Gain experience in decision-making,
Human Resource Management       Transportation/travel industry: airlines, cruise       planning, budgeting, and human
Recruiting and Training           companies, car rental agencies, travel               resources issues through an
Employee Support Services         agencies, airports, motor coach/tour                 internship or co-op.
Labor Relations                   carriers, and rapid transit (AMTRACK)             Be flexible geographically. Create a
Compensation and Benefits       Leisure organizations: sporting clubs,                 network of contacts for
                                  recreation centers, fitness facilities, private      advancement.
                                  and/or country clubs                              Strive for excellent interpersonal and
                                                                                       public speaking skills.
                                                                                    Be prepared to work "from the bottom
                                                                                       up" to gain industry experience.
                                                                                    Experience living abroad. Gain an
                                                                                      understanding of world history,
                                                                                      geography, and international travel
                                                                                      regulations. Learn about etiquette
                                                                                      and social customs.
                                                                                    Study and gain an in-depth knowledge
Publishing:                    Self-employment                                        of industry trends.
Guides                         Newspapers, magazines and trade journals             Consider a journalism minor to learn
Journals                       Tour operators                                         writing skills and objectivity.
Books                          State, federal, and local government:                Gain writing experience by working for
News Writing/Editing              tourism offices and visitor bureaus                 your college newspaper and other
                                                                                      publications or by writing for student
                                                                                      organization newsletters.
                                                                                    Develop effective research methods
                                                                                      and computer skills.
                                                                                    Practice paying attention to detail and
                                                                                      meeting deadlines.

                                                                                    Determine an area of expertise. Gain an
                                                                                      in-depth knowledge of that industry,
                                                                                      its leaders and trends by reading
                                                                                      recent books, journals and annual
                                                                                      reports.
Education:                                                                          Learn writing and research skills.
Teaching                       Colleges and universities                            Obtain a Ph.D. to teach at the university
Research                                                                              level.
                                                                                    Gain professional industry experience.
                                                                                      Attend and speak at conferences,
                                                                                      trade shows and professional
                                                                                      associations. Network in the industry
                                                                                      for professional contacts.


                                                                                    Gain an ability to make quick decisions
                               Lodging: hotel/motel, bed and breakfast,               independently.
                               timeshares and campgrounds                           Develop excellent interpersonal and
                               Destination areas: amusement centers, theme            public speaking skills.
                                  parks and resorts                                 Learn to think creatively.
                               Special event and festival organizations             Display good planning and
Special Events:                                                                       organizational skills.
                               Conference centers
Convention/Trade Show                                                               Gain experience through planning
                               Entertainment industry: casinos, theaters and
Planning                                                                              activities/events for civic/community
                                  stadiums
Convention Services                                                                   organizations.
                               Cruise companies
Management                                                                          Attend conferences for student
                               Leisure organizations: sporting clubs,
Entertainment/Event Planning                                                          organizations and professional
                                  recreation centers, fitness facilities, private
Programs and Activities                                                               associations.
                                  and/or country clubs
Planning                                                                            Take classes in business, commercial
                               State, federal, and local government: tourism
                                  offices, visitor bureaus, convention centers        recreation, advertising, and public
                                  and park systems                                    relations.
                               Trade and professional associations                  Learn how to do fundraising.
                               Public or private corporations and businesses        Gain experience working with budgets.
                                                                                    Learn state, federal and local
                                                                                      government job application process.
                                                                                     Work in a restaurant, catering facility,
                                                                                       campus dining hall, or local hotel to
                                 Lodging: hotels/motels, resorts, bed and
                                                                                       gain relevant experience.
                                    breakfasts, timeshares, RV parks, and
                                                                                     Acquire supervisory skills and
Restaurant/Food Service             campgrounds
                                                                                       experience by taking on roles such as
  Management: Operations         Restaurants, dining clubs, taverns, and fast
                                                                                       Assistant Manager or Student
  Management, Food Quality          food operators
                                                                                       Manager.
  and Food Safety, Menu          Food service providers: catering companies,
                                                                                     Join student professional associations or
  Design, Production and            schools, universities, hospitals, and military
                                                                                       organizations and seek leadership
  Service of Food, Cost          Amusement centers and theme parks
                                                                                       positions.
  Control, Human Resources       Historical, cultural, and natural attractions
                                                                                     Build a strong foundation in customer
General Management of            Special event and festival organizations
                                                                                       service and management. Learn to
Related Facilities:              Conference centers and banquet facilities
                                                                                       communicate well with a wide variety
  Restaurants, dining clubs,     Entertainment industry: casinos, theaters,
                                                                                       of people.
  taverns, and fast food            arenas, and stadiums
                                                                                     Learn to work well in teams.
  operators                      Leisure organizations: sporting clubs,
                                                                                     Develop the ability to make quick
Food service providers:             recreation centers, fitness facilities, and
                                                                                       decisions independently and to
  catering companies, schools,      country clubs
                                                                                       handle stress all while meeting
  universities, hospitals, and   Ecotourism companies and outdoor outfitters
                                                                                       deadlines.
  military                       Property management companies
                                                                                     Prepare to work "from the bottom up"
                                                                                       to gain industry experience and to
                                                                                       relocate for promotions.

 Helpful Exploration Websites:                                    Gaining Experience:
 Rosen College of Hospitality Management:                         Career Services:
 http://www.hospitality.ucf.edu/                                  https://career.ucf.edu
 FYAE Major Exploration Program:                                  Experiential Learning:
 https://decidingknights.sdes.ucf.edu                             http://www.coop.ucf.edu/
 American Hotel and Lodging Association:                          Experiential Learning at Rosen:
 http://www.ahla.com/                                             http://www.hospitality.ucf.edu/experiential_learning.html
 Florida Restaurant and Lodging Association UCF Chapter:          Central Florida Hotel and Lodging Association:
 https://sites.google.com/site/frlaucf/                           http://www.cfhla.org/
 Professional Convention Management Association                   Florida Hospitality Destination Management Company:
 http://www.pcma.org/                                             http://www.cfloridahospitality.com/
 National Association of Catering Executives:
  http://www.nace.net/
 CollegeBoard Help- Food Service Managers:
 http://www.collegeboard.com/csearch/majors_careers/pr
 ofiles/careers/105927.html
                                                   Related Careers:
 Event Management:
 Advertising Coordinator                     Entertainment Coordinator                   Event Recruiter
 Assistant Marketing/Event Coordinator       Event Catering Manager                      Event Ticket Manager
 Community Relations Manager                 Event Coordinator                           Events Liaison Officer
 Concert Manager                             Event Design Specialist                     Marketing Manager
 Conference Coordinator                      Event Fund Raiser                           Media Planner
 Conference Event Manager                    Event Host                                  Party Coordinator
 Conference Events Consultant                Event Manager                               Public Relations Specialist
 Conference Marketing Director               Event Planning Advisor                      Fundraising Events Coordinator
 Conference Services Manager                 Event Producer                              Sporting Event Manager
 Convention Manager                          Event Production Manager                    Staffing Coordinator
 Director of Events                          Event Sales Director                        Wedding Planner
 Hospitality Management:
 Accounting Manager                        Cruise Specialist                             Meeting and Event Planning
 Activities Director                       Customer Service Manager                      Membership Director
 Arena Assistant Manager                   Destination Planning Analyst                  Night Auditor
 Assistant Controller                      Destination/Tourism Sales Rep.                Nightclub Manager
 Assistant Cruise Director                 Dining Room Manager                           Office Manager
 Assistant Hotel Controller                Director of Catering                          Port Lecturer – cruise line
 Assistant Marketing Directing             Director of Catering Sales                    Property Manager
 Assistant Restaurant Mgr.                 Director of Housekeeping                      Regional Tour/Travel Sales Mgr.
 Assistant Ticket Manager                  Director of Operations                        Reservation Manager
 Athletic Club Manager                     Director of Security                          Resident Camp Assistant Dir.
 Banquet Captain                           Director of Social Catering                   Resort Director of Sales
 Banquet Manager                           Executive Housekeeper                         Resort Management
 Bartender/Manager                         Facilities Manager                            Restaurant Manager
 Bed and Breakfast Manager                 Food and Beverage Manager                     Rooms Division Manager
 Casino Assistant Manager                  Franchise Manager                             Sales and Marketing Director
 Casino Operation Staff                    Front Desk Manager - resort                   Salon and Spa Manager
 Catering Manager                          Front Office Agent - hotel                    Second Purser
 Catering Sales                            Front Office Manager - hotel                  Sporting Events Manager
 Catering/Sales Manager                    Golf Course Manager                           Theater Manager
 Chief Purser                              Guest Service Manager                         Theme Park Assistant Manager
 Chief Steward                             Guest Service Representative                  Timeshare Sales Rep.
 Conference Event Manager                  Hotel Night Manager                           Tour Guide
 Conference Services Manager               Hotel Sales Manager                           Trade Show Staff
 Convention Manager                        Hotel Security Management                     Travel Agent
 Corporate Travel Agent                    Human Resources Manager                       Travel and Tourism Sales Mgr.
 Country Club Manager                      Leisure and Spa Manager                       Vacation Homes Rental Agent
 Cruise Consultant                                                                       Wine Steward

 Restaurant and Foodservice Management:
 Assistant Bar Manager             Conference Food Service                               Kitchen Manager
 Assistant Restaurant Manager      Coordinator                                           Maitre’D
 Assistant Food/Beverage           Culinary Manager                                      Nutrition Manger
 Manager                           Dining Room Manager                                   Pastry Supervisor
 Banquet Captain                   Director of Catering                                  Quality Assurance Director
 Banquet Coordinator               Director of Hotel Food Service                        Recruitment Coordinator
 Banquet Manager                   Food Production Manager                               Resort Food Services Manager
 Bed and Breakfast Manager         General Manager                                       Restaurant Manager
 Catering Manager                  Head Chef                                             Steward Shift Manager
 Catering Sales                    Host                                                  Wine Steward
                    You may need additional education or experience for some of these positions.
                                                 Contact Information:
First Year Advising and Exploration               Career Services                Rosen College of Hospitality Management
       Howard Phillips Hall 116                 Ferrell Commons 185                       Classroom Building I 302H
           (407) 823-3789                          (407) 823-2361                          Rosen Campus Suite 201
          fy@mail.ucf.edu                       career@mail.ucf.edu                       hospitality@mail.ucf.edu




                                                 University of Central Florida
                                             First Year Advising and Exploration
                                                        Career Services
                                        Student Development and Enrollment Services

				
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