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					                                         RESUME



    AMIT DWEVEDI                                            Address-A-27, pocket-2, MIG,
    Email: - amit.dweidi@airtel.in                          Complex, Mayur vihar phase-3
                                                            Ph. No-9811075289


    OBJECTIVES: - My carrier aspiration resolves around job satisfaction, responsibility
    and to an extant on the remuneration offered to me the scope for personal value additions
    are important.

    ACADEMIC QUALIFICATION: -

    MBA                    -          Bharti Vidhyapeeth Institute of Management and
                                      Research New Delhi.

    B.Sc                   -          Dr. B.R .Ambedkar university Agra

    Intermediate: -        -         Christian inter collage fbd

    High School: -         -         Christian inter collage fbd



    Areas of Expertise-

    ü      Improved customers service, commitment, and satisfaction through communication
    ü      Developed reputation for prompt, efficient service with high level of accuracy.
    ü      Built strong business relations directly with staff workers to better understand
            customer needs


    WORKING EXPERIENCE-


   Worked with DISHTV INDIA LTD for 5 Months as a CRC Executive in Service Support
    Team.
   Currently Working with Airtel Bharti Telemedia Ltd. As Dealer Helpline Officer
    (Off role) from Last 7 Months.
Project details-

                       SWOT analysis project for Bharti Airtel Ltd in Mobility
                        sector, along with Customer relationship management values
                         and Its effectiveness in Business.

                       Project work On Dish TV India Ltd, for their Different part of
                        Organizational structure and their strategies for effective
                        business.


Job Profile –

 Co-ordinate with Regional managers ,Executives, distributors, Regional officers to
improve service level and handle escalations. Work to provide efficient service with
high level of accuracy within committed time to maintain customer satisfaction.

Additional Skills-
Analytical Thinking,
Creative and problem solving attitude,
Good Team worker,
Strategic Alliances/Relationship Building




PERSONAL DETAILS:-


Father's name          -                    Mr. K.L Dubey

Date of Birth          -                    12 Oct 1985

Marital status         -                    Single

Nationality            -                    Indian

Hobbies                -                    Riding bikes and Internet Surfing




Declaration :-. I hereby certify that all the information furnished is correct to the best of
my knowledge and I am ready to provide relevant document as a proof.
                                                                     Amit Dwevedi

				
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