Jeff Amster, PMP
Core Competencies
Leading C-level executives in producing technical vision for enterprise web application goals
Advancing methods (SDLC, Iterative, Agile, Structured PMO) in the idea to delivery framework
Cultivating growth of project management team or function within Technology environment
Driving simultaneous multi-vendor/system enterprise projects with on/off-shore resources
Objective
Secure a director or senior project management position which can utilize results-oriented leadership, strategic technical
design, productive team building and directed fiscal strategy to have a significant impact on the organization
Executive Highlights
Reduced support call volume 80% by launching single sign-on solutions - Senior Service America
Driving Web 2.0 enterprise portal to gain 60% efficiency (featured at Dept. of Education) - Teach For America
Saved organization $130K/yr and reduced transaction time 83% through system integration - Teach For America
Rescued organization from $2.5mm FDA mandate fine by turning around validated portal project - Baxter Healthcare
Work Experience
Senior Service America (September 2009-May 2010) Application Development Manager (Silver Spring, MD)
Responsibilities
Manage agile iteration development cycles to create / support tools supporting DoL SCSEP program, developing tool road map
Supervise and lead union development team, managing employee performance within bargaining unit contract guidelines
Communicate with all levels of the organization to properly determine and prioritize future tool needs
Accomplishments
Reduced support call volume 80% by launching single sign-on and identity management solutions enabling
administrators to manage user and application requests
Envisioned and launched Digital Inclusion portal for the program field within 1 month adapting quickly to changing
needs using agile XP methodology
Formalized development process by introducing requirement documentation framework and best practice tools
Teach For America (September 2007-September 2009) Managing Director, Project Management (New York, NY)
Responsibilities
Established PMO, SDLC and Agile methods ensuring standard team processes enabling team-based performance metrics
Led high-profile, enterprise development projects meeting the dynamic needs of leadership and fostering positive perception of IT
Applied Earned Value Management (EVM) and Critical Path analysis to monitor project schedule and cost variances
Created and managed technology communications committee serving as public face of IT to the rest of organization
Designed and implemented organization-wide, leading-edge Business Objects training portal
Accomplishments
Gained 60% efficiency in program operations by driving agile, Enterprise Java Web 2.0 portal project serving
5,000+ teachers, revolutionizing existing manual spreadsheet system and featured at the Dept. of Education
Saved human resources benefits team $130K/yr, reduced transaction time by 83% and increased quality / audit
ability by leading integration project linking 6 enterprise systems and several cross-functional departments
Conserved $150K scheduling system implementation costs by leading analysis establishing vendor relationship
Recaptured $10K lost revenue by shifting Excel transactions to eShopping cart solution ($500K initial processing)
Widepoint Inc. at Baxter Healthcare (March 2006-April 2007) Project Manager (Deerfield, IL)
Responsibilities
Led technical SDLC projects from initiation to delivery for global marketing producing industry best practice project documentation
Interviewed, hired, mentored and released staffing resources for global information portal project providing proactive feedback
Facilitated communication with internal analysts / off-shore development vendor producing Java and Oracle based deliverables
Accomplishments
Rescued organization from $2.5mm FDA mandate fine by turning around behind schedule, over-budget validated
CMS portal project
Enabled $240K and 32 months development cost savings by directing scalable, global Teamsite portal
Reduced application deployment time 45% by coordinating Open Deploy web process improvement initiative
Hewitt Associates (January 2003- March 2006) Project Manager (Lincolnshire, IL)
Responsibilities
Collaborated across IT to implement automated SDLC system for project teams resulting in efficient progress tracking
Facilitated communication between internal BA's and developers to produce cohesive deliverables on time and within budget
Analyzed, constructed, managed implementation and produced testing strategy for internal business-supporting tools
Mentored junior developers to increase productivity and surpass divisional targets
Accomplishments
Reduced DB2 to Print output time 94% by driving dynamic Adobe batch PI implementation using off-shore dev
team within multiple lifecycle environments
Doubled developer productivity by creating JSP documentation management tool and leading requirement
gathering sessions / producing UML-based specifications
PricewaterhouseCoopers (June 2000- January 2003) Consultant (Rosemont, IL)
Responsibilities
Facilitated communication between internal developers, business analysts and developers on several Fortune 500
engagements
Developed solutions in JSP, Java, HTML, Javascript, ASP and Adobe Flash with focus on Oracle and DB2 client solutions
Created and delivered technical process workflow and data model specifications for portal web applications by deadlines
Produced sales presentations to foster business development with the eCommerce and IT Solution practices
Accomplishments
Enabled Sprint to reduce managed and co-location initiation transaction time 75% by co-managing automation
process improvement project
Achieved 100% QA single pass accuracy with GM portal redesign project leading QA team to follow standard
methodologies against BA trace matrix
Significantly reduced partner analysis effort by developing ASP enterprise financial modeling web application
featuring DSS and business intelligence
Education
Miami University (Oxford, OH): B.S., Management Information Systems and Business (2000)
American Management Association (Arlington, VA): PMP Certification Curriculum
Project Management Institute – Certified Project Management Professional (PMP)
Professional Affiliations
Project Management Institute
American Management Association
Technology Executive Network Group (TENG)
Golden Key National Honors Society
References available upon request