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									                                                  School of Public Health and Health Services
                                           Department of Health Services Management and Leadership

                               Health Services Generalist Certificate for Community Health Center Leaders


Program Director
Merle Cunningham MD MPH
Visiting Faculty, Geiger-Gibson Program in Community Health
Department of Health Services Management and Leadership and Department of Health Policy
2175 K St NW, Suite 320
Washington DC 20003
Tel: 202-994-5564 (Attention: Linda Miles)


The Health Services Generalist Certificate for Community Health Center Leaders will develop leaders
who possess the skills and knowledge necessary for executive positions in the unique environment of
Community Health Centers.


This certificate program, closely affiliated with the GW Geiger Gibson Program in Community Health
Policy and with the National Association of Community Health Centers (NACHC), is designed in an
executive format to respond to the growing demand for graduate training tailored to the needs of on-the-
job administrative and clinical managers within the national community health center (CHC) movement.
Course content has been guided by a national Advisory Group convened through NACHC to provide
learners with the skills needed for successful CHC management. Through education, training and
research in community health centers and the populations they serve, the Geiger Gibson Program at
GWU shares the core mission of the community health center program to assure access to quality health
care services for all and to eliminate health disparities.


The goal of the certificate program is to provide quality training for the next generation of CHC
administrative and clinical leaders and to offer opportunities for continuous life-long learning and sharing
best practices throughout the careers of graduates. Graduates of the program will be able to:

   Effectively manage organizational change and promote organizational and clinical excellence
   Manage the unique financing systems of community health centers
   Utilize health information technology to improve clinical and operational efficiencies and outcomes
   Effectively communicate within the organization and community
   Determine the needs of the population by working closely with the community

Course Requirements

All certificate students will enroll in 18 credit hours over 3 semesters in one calendar year. These 9
courses of 2 credit hours each will be in an interactive distance learning format with onsite meetings at
the beginning of each semester. Students will also complete a longitudinal project related to a priority
local initiative that will encompass all aspects of the program. In addition, students will participate with
faculty in an onsite Capstone session at the end of the program.

Note: A prerequisite for admission into the certificate program is completion of an undergraduate
course in introductory accounting prior to matriculation.

Program-Specific Competencies

The certificate program is designed to provide professionals with the ability to develop and demonstrate
leadership, communication and relationship management, business skills and knowledge,
professionalism and healthcare knowledge applied to community health centers. Upon completion of the
certificate, student will demonstrate the competence to:

    1. Manage the organizational structure of a community health center, provide leadership and
       manage change within an organization. Related courses: HSML 203, 216, 290.

    2. Utilize business skills to properly manage non-clinical aspects of community health centers, such
       as finances, information technology management and marketing. Related courses: HSML 207,
       209, 213, 215, 216.

    3. Understand the needs and desires of the community and how to meet these needs within the
       community health center setting. Related courses: HSML 213, 226.

    4. Implement community focused health programs and evaluate their effectiveness. Related
       courses: HSML 204, 207, 209, 226, 290.

Overview of Courses

Course              Title                                       Credits
                Fall Semester
                 HSML 203              Introduction to Health Management            2

                 HSML 213              Health Services Marketing &                  2
                 HSML 209              Health Services Finance                      2

                Spring Semester
                 HSML 204              Quality & Performance Improvement            2

                 HSML 216              Human Resources Management &                 2
                                       Organizational Behavior
                 HSML 207              Health Services Information                  2
                Summer Semester
                 HSML 215       Health Law for Managers                             2

                 HSML 226              Health Services Advocacy &                   2
                 HSML 290              Workforce Options & Service                  2
                                       Delivery Models

Please see attached: Frequently Asked Questions (FAQS) and Executive Format Graphic.

                                                  School of Public Health and Health Services
                                           Department of Health Services Management and Leadership

                                Heath Services Generalist Certificate for Community Health Center Leaders

                                              Frequently Asked Questions (FAQs) As of 5-26-2010

Executive Format

The certificate program offers 18 academic credits. Courses covering a full range of identified CHC
competencies are offered over 3 semesters (one academic year), allowing CHC managers to remain full-
time on the job. Modalities include onsite group sessions at GWU at the beginning of each semester,
biweekly distance learning with interactive webinars and video conferences, and individual online

Value-Added Features

Unique value added features include: 1) a longitudinal team project directly related to a current local CHC
initiative with mentoring from a national group of “adjunct” faculty of CHC senior leaders; 2) ongoing
biweekly legislative and policy updates from NACHC; 3) an onsite Capstone in Washington at the end of
the program; 4) the ability to transfer all 18 academic credits to a full MHSA degree at GWU which, in
addition to the current residential program, will also be available in an executive format for the Fall of
2011 [Note: such conversion will require an independent application with selected additional
requirements]; and 5) a reduced cost for these 18 academic credits (see below).


A Geiger-Gibson Advisory Group comprised of senior leaders from CHCs, Primary Care Associations and
NACHC provides ongoing monitoring, assists with CHC-specific case studies, serves as “adjunct” faculty,
advises on changes needed in course content in response to State and Federal health policy changes
and facilitates the marketing of the program.


The tuition is $12,000 with flexible payment options available. This represents a significant discount from
George Washington University’s standard graduate tuition. Sponsoring organizations may cover a
portion of tuition and travel costs in exchange for subsequent work commitments. A sample Work
Agreement is available for organizations considering such sponsorship. In addition, partial scholarship
assistance is available upon application.

Admissions Requirements & Application Procedures

Requirements include completion of a bachelor’s degree, an introductory course in accounting (see
below), a current resume and a short narrative statement (not to exceed 250 words) related to your CHC
career interests. Applications for the October 2010 entering class will be due no later than August 20th
with a $60 application fee.


Students may complete the prerequisite accounting requirement at any public or private regionally
accredited institution prior to matriculation into the program.

Certificate Requirements

       Graduate Credit Requirement. Completion of 18 graduate credits (9 courses of 2 credits each)
       Overall grade point average of 3.0 (B) or better
       Time Limit Requirement. The certificate is designed to be completed in 12 months.


If you have any questions, please contact Linda Miles at (202) 994-5564 or at
or Merle Cunningham (Program Director) at (917) 287-0262 or at .


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