Tire Town Chapter IAAP® September 2011
Volume 3. Issue 2
UPDATE Contents
Special Interest Articles
Chapter Meeting
President’s Message 2
Avery Box Tops for
Tuesday Education 3
Committee Reports 4
September 27, 2011
Individual Highlights
Sheraton Suites Ohio Division News 3
Leadership Boot Camp 5
1989 Front Street
EFAM REVIEW
Cuyahoga Falls, OH Delegate’s Report 6
NEOLAN Meeting
Notice 20
Celebrations 21
September Chapter
Meeting Notice 22
This month’s speaker …
Cara Galeano
Attorney At Law
H.R. Law & the Administrative Professional
“How to Become a More Valuable Asset to Your Employer”
Cara Galeano is an associate of the firm whose practice focuses on
general litigation, including employment law, insurance and corpo-
rate defense.
“Making the Leap to Remarkable”
President’s Message… was a fun evening. Total registration was 21.
“Celebrating 65 Years”
We were pleased with the turnout and have sent
The Tire Town Chapter of the National Secretar- membership applications to two (2) prospective
ies Association® (NSA®) was chartered on August members.
27th, 1946, in Akron. The first meeting was held
at the Mayflower Hotel. We’ve come a long way. I’m excited about our speaker for the September
Chapter Meeting, Cara Galeano. Ms. Galeano will
Kudos to the ladies who had the foresight to be- focus on what professionals need to know as the
come involved in their chosen career path; hence, work place changes. Her goal is to provide nug-
enhancing ours. Tire Town is fortunate to still gets of information that we can use to make our-
have one charter member, Maxine Revay. selves even more valuable to our employers,
while also adding to our general knowledge base
Many things have changed in 65 years. We have in human resources / employment law. You
seen a loss of employment due to downsizing; job don’t want to miss this dynamic speaker. So,
titles have been changed; more job skills are in mark your calendar now for September 27, 2011.
demand and the list goes on. But, we continue to Invite a friend to join us as we kick off the 2011-
make forward progress. Headquarters is now 2012 year “Celebrating out 65th Anniversary”.
offering online college courses, podcasts and
webinars to assist with training while maintain- Just a reminder that we continue to work on our
ing our busy schedules. website and Tire Town has a new web address:
www.iaap-tiretown.org.
If you haven’t registered for the IAAP Web Com-
munity, I encourage you to do so. There is a Hope everyone is enjoying the beautiful, although
wealth of information to be garnered from partic- sometimes “hot” summer weather.
ipation with individuals who share a common
goal. See you in September!
Jo
The Ohio Division Leadership Bootcamp session
was held on Saturday, August 3, 2011 in Colum-
bus. Members attending included: Joanne Harm,
CPS; Laura Abood, CPS; Sheryll Nall and I. A wide
range of topics were covered. A couple of them
were Delegating—Making It Work for Everyone Dream things that never were
and say why not
and the Importance of a Business Plan. All of the
presentations are now posted on the web com-
munity
Our August Membership/Drive Social
2
Get on the bus with AVERY ……
BOX TOPS FOR EDUCATION
Information is now available for the Box Tops for Go to the upper right-hand corner to log-in (it
Education Program. will take you back to the home page once you’ve
signed in)
Avery and IAAP have identified a way to support
our local community by participating in Box To Access the Buckeye Broadcaster
Tops for Education®. This is a successful school- Click Ohio Division
based fundraising program that has helped K-8
Click Members Only (on the left side of the screen)
schools earn over $50M dollars last year alone.
Click Publications
Do you know of a school that currently partic-
ipates and collects box tops? Click Buckeye Broadcaster
Do you know of a school that could benefit From here, you can click on any issue of the
from participating in the program? Buckeye Broadcaster listed with a hyperlink on
this web page, which will take you out to the Pro-
fessional Resources Document Library in the
If so, please provide the information to any board Web Community for the Ohio Division.
member and we will start making plans for Tire
Town Chapter to get on the bus to support our local
schools.
Ohio Division News
The division has completed the criteria for the
Division “Chapter of Excellence” award. Tire
Town has already completed several criteria and
continues to move forward. Criteria includes:
commitment, financial responsibility, leadership,
marketing, seminar and conference attendance,
programs, member recruitment and retention. A
complete list is posted on the IAAP web commu-
nity.
To follow what is happening in our division, ac-
cess the Buckeye Broadcaster:
Go to www.iaap-ohio.org
3
COMMITTEE REPORTS
Creative Revenue
Amy Tackett, CPS, Chair
The Creative Revenue Committee will hold its first meeting Tuesday, September 13th at 6:00 PM. The
meeting will be at the Riverside Wine Bar, 911 North Mantua Street in Kent. Feel free to join the com-
mittee’s first meeting if you have ideas you want to share. The current members of the committee are: Glo-
ria Elliott, Irene Dickey, Linda Rice, Sheryll Nall, and Jane Uhall.
Communications Committee
Jane Hecht, Chair
The Communications Committee is a combination of the following committees:
Photography
Publicity
Roster
Speakers Bureau
Website
Update
This Committee met on Tuesday, July 26th at 5:30 P.M. at Partners Physician Group. Members include
Arline Bratanov, Colette Ragins, Becky Handley, CAP, Gloria Elliott, Alice Goers, CAP, and Lynne Ternent, CPS.
For the Photography Committee, Gloria and Arline will take photos at the meetings and events using their
personal cameras. Photos will be shared in the Update and possibly on the website/Facebook.
Alice Goers, CAP will continue chairing the Publicity Committee. She will send press releases to area news-
papers. Jane will research creating a Facebook page. Becky is researching the advantages of Linked-in.
Assignments were distributed to the members to verify member information for the Roster.
Jo has contacted the Akron Board of Education for opportunities for the Speakers Bureau. Other members
who have expressed an interest in participating include Jody Harkcom, Lynne Ternent, CPS, Joanne Harm,
CPS, Jane Hecht, and Jo Johnson Sherard, CAP.
Becky Handley, CAP will continue to provide website maintenance. Jo has been added as an editor to the
website. The current site will remain open; however, a transition to the International format will begin in
August. Becky will test the new site with the July/August Update. The new website will be rolled out to the
membership in September if the test is successful.
Gloria Elliott is using Publisher 2010 to create the Update. Timely submissions are appreciated and can be
sent in a variety of formats, one of which is MSWord®.
The next meeting of the Communications Committee will be on Wednesday, September 14th at 5:30 PM at
Partners Physician Group, 3600 W. Market St., Suite 102, Akron.
An individual Roster report follows.
4
COMMITTEE REPORTS (Continued)
Roster Committee, Jane Hecht, Chair
The following changes will be reflected in the 2011-2012 Roster which is currently being prepared:
1. New Email address for Margaret Knowles, CPS: margaretmargkn@aol.com
2. New phone number for Marie Van Der Linden Douglas: (415) 897-5792
3. New address and phone number for Zella Meyers:
2301 Congo Street
Akron, OH 44305
PH: (330) 858-7682
2011 Leadership Boot Camp ................................................................................................. Sheryll Nall
August 3, 2011
Columbus, OH
Have you recently had one of those ah-ha moments? You know, the moment when the light bulb goes
off in your brain? Well, that is just what I experienced when I attended the 2011 Leadership Boot
Camp that was held in Columbus, Ohio. The training session provided a very detailed overview of all
the chapter positions and their responsibilities. In addition, there was a session lead by Christine Simo-
ne, CPS/CAP, Division Corresponding Secretary, on how to access the IAAP website and our Ohio Divi-
sion site, for publications from the Buckeye Broadcaster, for a vast array of helpful information. That
was really worth the price of admission! I also was enlightened by the detailed training on strategic
planning from Amy House, CPS/CAP, Division & Chapter Relations Coordinator. The most important
thing that was reinforced in my mind was to, “write it down”. However, the most valuable learning
moments were riding in the car with Laura Abood, CPS, current Treasurer, Joanne Harm, CPS, a past
president, and Josephine Johnson-Sherard, CPS/CAP, current President! What a wealth of information
these ladies provided! I may not be quite ready to take on a board position, but I feel I have a better
understanding of the importance of each position and how they can impact the Chapter’s growth.
5
2011 EFAM (Montreal, Canada) DELEGATE REPORT By: Lora A. Oborn, CPS
July 24 – 27, 2011
“Loonies, Toonies, and Nickels, Oh My!”
Saturday, July 23rd at 5:00 a.m., the morning air was crisp and cool. The car was loaded and the sun was getting
ready to peak over the horizon. We were ready for our 10-12 hour adventure. Before I knew it we were out of
Ohio and almost through Pennsylvania. Up until this point we did not have problems – unfortunately, that was
about to change.
We stopped for lunch in New York at a local Taco Bell (where my son suggested) located in a little shopping area
in front of a Wal-Mart. Lunch was finished so we climbed back into the car and the GPS rerouted us on a scenic
route. About 10-15 minutes away from the restaurant, my husband panics as he reaches in his back pocket to
find he left his wallet in the booth at Taco Bell. As you can imagine, we drove back like maniacs – both our blood
pressures sky rocketed off the charts I’m sure, as he had all our cash, credit cards, his driver’s license and our
passport cards in his wallet – what was supposed to be a pleasant trip to Montreal had just turned into a night-
mare! We would have had to turn around and head home. Thankfully, someone had turned in the wallet and
EVERYTHING was still in his wallet – whew! You want to talk about almost having a heart attack!!
We arrive at the border of the United States and Canada and went through customs without any problems.
As we arrived in downtown Montreal you could feel the excitement of the city. We passed the Le Palais des con-
gres Convention Center which was huge. Our hotel, Delta Centre-ville was located approximately 4-5 blocks from
the convention center. We checked into the hotel, our room was on the 25 th floor. We unpacked and freshened
up as we feverishly tried to make it to “new attendees” orientation and to register. Unfortunately, I missed most
of the orientation and only made the last 10 minutes which was already the question and answer portion. My
husband apologized for the inconvenience he caused by leaving his wallet in New York – I told him not to worry; I
would be fine because I had met several ladies at ODAM who were also attending EFAM. Mary Jo Cline from the
Indian Trails Chapter was my main contact and main support person – without her I don’t think I would have
made it through all the Business Sessions and the whole conference in general. I owe her a BIG Thank You!!
Sunday, July 24th and Monday, July 25th Business Sessions were kicked off by Parliamentarian, Jeff Neurauter,
who went over the rules for voting and that we would be voting for two RTF Trustees. His presentation was fol-
lowed by the Parade of Nations which consisted of all the flags of the nations – it was beautiful. The 2011 Inter-
national Education Forum and Annual Meeting of the International Association of Administrative Professionals
was called to order on Sunday, July 24, 2011, at 9:15 a.m. by President Mary Ramsay-Drow, CPS/CAP.
6
2011 EFAM (Montreal, Canada) DELEGATE REPORT By: Lora A. Oborn, CPS
July 24 – 27, 2011
Past International Presidents in attendance were recognized:
Margaret Dillon, CPS, 1972-1973 – was not there but recognized and celebrating her 100th Birthday
Frances B. Jakes, 1975-1976
Nan DeMars, CPS, 1980-1981
Kay E. Enlow, CPS/CAP, 1995-1996
Sandra P. Chandler, CPS, 2006-2007
Susan K. Shamali, CPS/CAP, 2009-2010
You can find the President’s speech and many other helpful documents at: http://community.iaap-hq.org/
librarydocumentlist/?LibraryKey=e6fd26de-a016-4b2a-9d3a-e23ebc93154a
First Time Attendees were welcomed and there were 228 first timers included with the 1,018 registered
attendees for the 2011 EFAM!
The Committee on Nominations Report was given by Susan Shamali, CPS/CAP – Chair
The Introduction of 2011-2012 Candidates for Election to IAAP International Board of Directors and Retire-
ment Trust Foundation Board of Trustees were introduced. Below are the 2011-2012 IAAP International
Board of Directors.
President: Tamra Goodall, CPS/CAP,
Tamra Goodall, CPS/CAP
President-Elect: Karlena Ranneals, CPS/CAP, Palomar Chapter, California Division, Southwest District—No
photo provided
7
2011 EFAM (Montreal, Canada) DELEGATE REPORT By: Lora A. Oborn, CPS
July 24 – 27, 2011
Vice President: Judith A. Yannarelli, CPS/CAP, Grand Strand Chapter, South Carolina Division Southeast District
Judith Yannarelli, CPS/CAP
Secretary: Virginia S. Boyd, CPS/CAP, Emerald Chapter, South Carolina Division Southeast Division & Antoinette
Smith, CPS/CAP, St. Louis Chapter, Missouri Division, Southwest District
Antoinette Smith, CPS/CAP
Treasurer: Wendy S. Melby, CPS/CAP, Waukesha Chapter, Wisconsin Division, Great Lakes District
Wendy Melby, CPS/CAP
8
2011 EFAM (Montreal, Canada) DELEGATE REPORT By: Lora A. Oborn, CPS
July 24 – 27, 2011
International Director, Canada District: Dawn E. Becker, CAP, Vancouver Chapter, Western Canada Division,
Canada District & Lina M. Veglia, Grand River Chapter, Ontario Division, Canada
Lina Veglia
International Director, Great Lakes District: A 2nd Ballot was needed to determine the candidate - Patricia
Falkenhagen, CPS, Greater Green Bay Chapter, Wisconsin Division, Great Lakes District, Debra Rochel Leonard-
Porch, Chicago Lakes Shore Chapter, Illinois Division, Great Lakes District, and Tammy S. Pierce, CPS/CAP, Wings
Chapter, Ohio Division, Great Lakes Division
Tammy Pierce, CPS/CAP
International Director, Northeast District: Bianca M. Constance, New York City, New York State Division
Bianca M. Constance
9
2011 EFAM (Montreal, Canada) DELEGATE REPORT By: Lora A. Oborn, CPS
July 24 – 27, 2011
International Director, Northwest District: Kristi Rotvold, CPS/CAP, Red River Chapter, Minnesota-North Dakota-
South Dakota Division
Kristi Rotvold, CPS/CAP
International Director, Southeast District: Doris Goode, CPS/CAP, Memphis Chapter, Tennessee Division, South-
east District, Roberta Miller, CPS/CAP, Delaware Chapter, Delaware-Maryland-District of Columbia Division,
Southeast District, and Sandy Ratke, CPS/CAP, Blue Crab Chapter, Delaware-Maryland-District of Columbia Divi-
sion, Southeast District
Doris Goode, CPS/CAP
International Director, Southwest District: Dortha W. Gray, CPS/CAP, Houston Chapter, Texas-Louisiana Division
Dortha Gray, CPS/CAP
International Affiliate Representative: Leanne M. Fisher, GradCert Bus, JP, Australian Institute of Office Professionals,
Australia
Trustees, Retirement Trust Foundation: Kelly A. Reggio, CAP, Kalamazoo Chapter, Michigan Division, Great Lakes Dis-
trict (serving second year term), Carolyn L. Prather, CPS, Hallmark Chapter, Missouri Division, Southwest District
(serving second term), Jean Bohinski, CAP, Wyoming Valley Chapter, Pennsylvania Division, Northeast District,
10
2011 EFAM (Montreal, Canada) DELEGATE REPORT By: Lora A. Oborn, CPS
July 24 – 27, 2011
Lynda B. Boulay, CPS/CAP, Saint Paul Chapter, Minnesota-North Dakota-South Dakota Division, Northwest
Division, Patricia D. Row, CPS/CAP, Oakridge Chapter, Tennessee Division, Southeast Division (nominated
from floor).
The RTF Report was presented by Kelly Reggio, CAP; - Trustee Chair – the annual report will be available
Mid October. One of her biggest announcements was that the Vista Grande is NOT for sale it is 95% occu-
pied where other properties are only at 87%.
The invitation for the next EFAM was extended by (the co-chairs – need names) which will be held July 22-
25, 2012, in Grapevine, Texas – plan on attending!!!
The Avery Achievement Awards are as follows:
The Division Prestige Award
Pennsylvania Division
Chapter Honorable Mention Award (40 or more members)
Clear Lake NASA Chapter
Chapter Honorable Mention Award (Fewer than 40 members)
Winter Park Chapter
Chapter Distinction Award (40 or more members)
Springfield Metro Chapter
Chapter Distinction Award (Fewer than 40 members)
Book Cliff Chapter
Chapter Prestige Award
Nashville Chapter
11
2011 EFAM (Montreal, Canada) DELEGATE REPORT By: Lora A. Oborn, CPS
July 24 – 27, 2011
During this year's EFAM in Montreal, the delegates voted on eighteen proposed amendments to the IAAP
Bylaws & Standing Rules and the RTF Bylaws. The outcome of their vote is shown below.
Proposed amendments to the IAAP Bylaws & Standing Rules
Amendment # 1 - Failed - Regarding the minimum chapter size.
Amendment # 2 - Adopted - Regarding simplifying the dues structure.
Amendment # 3 - Adopted - Regarding discounting dues for a period of time for promotion.
Amendment # 4 - Adopted - Regarding waiving processing fees for returning members.
Amendment # 5 - Adopted - Regarding clarifying the board term.
Amendment # 6 - Adopted - Regarding striking the word "international" and adding "Retirement Trust Foun-
dation" trustee.
Amendment # 7 - Adopted as amended - Regarding the number of division candidates that can be nominated
for international office (amended to allow no more than one candidate rather than the two as proposed).
Amendment # 8 - Failed - Regarding providing a list of delegates who failed to vote.
Amendment # 9 - Adopted - Regarding striking words from the IAAP bylaws that are now shown in the RTF
bylaws.
Amendment # 10 - Adopted as amended - Regarding adding the words "and Retirement Trust Foundation
Bylaws" that allow the IBSR Committee to review the RTF bylaws.
Amendment # 11 - Regarding wording that was moved to the RTF bylaws.
Amendment # 12 - Adopted - Regarding adding the task of reviewing the RTF bylaws to the IBSR Committee.
Proposed amendments to the RTF Bylaws
Amendments # 1 thru # 6 - All adopted as written and presented.
The updated IAAP Bylaws & Standing Rules and the RTF Bylaws will be on the IAAP website in the very near
future.
Tuesday, July 26 (8:30-10:00) – Morning keynote speaker, Clinton Kelly, Making A Great First Impression,
sponsored by Hammermill Paper – was so much fun! He had great ideas on how to make a great first impres-
sion and how to dress for success, but not break the bank doing it! He said there are three different types of
“no-no” dress types: 1) Frumps – these women have forgotten about themselves and want NO attention, 2)
Sluts – these women want ALL the attention they can get whether it’s positive or negative, and 3) Freaks –
these women wear ANYTHING to get attention from anyone.
12
2011 EFAM (Montreal, Canada) DELEGATE REPORT By: Lora A. Oborn, CPS
July 24 – 27, 2011
He brought volunteers up on stage and pointed out why they shouldn’t be wearing the outfits they were
wearing – everyone was good sports about the whole thing. The volunteers were laughing along with every-
one in the audience – and even Clinton was a little embarrassed by some of these women.
The top 10 questions asked of Clinton are:
10. How do I look good without looking overdressed? – Don’t worry about others – he suggests putting on a
blouse with your favorite jeans instead of a t-shirt and putting on a jacket instead of a hoodie or sweat-
shirt.
9. What do I do about my sloppy husband? Honey, you married him – you’re gonna have to figure out what
to do with him!
8. What do I do about my boobs? Your breasts should land ½ way between your shoulder and elbow and
have a professional bra fitting – brings those girls up!
7. What do I do about my butt? Divide and concur – your shirts should be worn ½ way down just below your
hips and above your butt.
6. How do I find the perfect jeans to wear? You will need to try on at least 20 pairs of jeans before you find
the perfect pair. Find a pair that makes your butt look cute. There are 4 different types of jeans out there –
1) Skinny – these are for skinny girls and are form fitting around the hip, thigh and butt, 2) Straight Leg –
these are straight cut from the knee to the ankle, 3) Boot cut – new boy jean, majority wider knee to ankle
fit like straight leg jean, and finally 4) the Trouser jean works for EVERY woman!
5. High Heels? Wear comfortable shoes, wear a wedge or stacked heel for a longer, thinner looking you.
There are of course very cute flat, non-athletic shoes for summer and get a good boot for winter. Shoes set
the tone – don’t ruin an outfit by wearing the wrong shoe.
4. What about panty hose? Make sure to match your hose to your skin color – the whole idea is to look like
you aren’t wearing anything – not to make it look like your legs are tan while the rest of your body is
“white”!
3. How do I look good without spending a lot of money? Looking stylish doesn’t take a lot of money. Don’t
just wear labeled cloths this can mean you are insecure. Make sure your cloths fit well and make you feel
good. When you go shopping use the “BASE” knowledge (B) Body – does it fit, (A) Age appropriate, (S) Situ-
ational – where are you wearing it, (E) Expense – is it within your budget. He also suggests cleaning out
your closets 2X a year! Try on every single piece of clothing if it’s too tight or too big or out of style give it
away. Separate your clothes into work, weekend and/or evening.
13
2011 EFAM (Montreal, Canada) DELEGATE REPORT By: Lora A. Oborn, CPS
July 24 – 27, 2011
2. How can I hide my tummy? Wear a silhouette jacket to help camouflage your tummy. Put some strength
up around your shoulders (bring eyes up). Also, believe it or not, get a good bra; you clearly see separa-
tion from your breasts and your tummy. “A” line under boobs with a button or twist on them; help to di-
vide and conquer! Wear “Shape wear” or “Spanks”, etc…
1. How do I dress in an age appropriate way? Ask yourself these questions: 1) does this show too much
cleavage in a.m.? 2) Am I showing too much leg? Too high cut? Wear shorts that are mid-thigh to knee
cut, 3) Is my belly button showing? NEVER have this happen, and 4) Would a hooker look at this outfit as
a trend? Do ½ and ½ classic jeans and trendy top.
Colors – Beige is great if you have good skin or do a bright color under the beige. Color, pattern, texture
can all make you look fabulous. Orange makes blue eyes pop. Colors should make you feel good!
He was very knowledgeable and a joy to listen to – and his suggestions were awesome. You can find many of
Clinton Kelly’s books at:
http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Dstripbooks&field-
keywords=Clinton+Kelly
Tuesday, July 26 (10:30-11:30) – Session #400 – Cool New Software for 2011, Gini Courter, TRIAD Consulting
This workshop is an EFAM favorite with new content every year. She demonstrated free or inexpensive utili-
ties, applications, and websites that will fill the gaps in the large applications suites. In this session, we took a
tour of several hot new products that won’t bust your budget and might make you a heroine or hero in the
eyes of your organization. I’m not going to put down every one of her sites. Here are just a few that really
stood out.
Audio/Video
Camtasia Studio – used to edit and produce screencasts or capture and share PowerPoint presentations and
webcam footage. It’s at the higher end price-wise but considered the best software of its type. Price $299
http://www.techsmith.com/camtasia.asp
Slideshare – you can upload and share your PowerPoint and Keynote presentations, Word and PDF docu-
ments and then add audio to make a webinar. You can share your slideshows with your team or with the
world. It’s also a great place to see what others are talking about. Price FREE http://www.slideshare.net.
14
2011 EFAM (Montreal, Canada) DELEGATE REPORT By: Lora A. Oborn, CPS
July 24 – 27, 2011
ScreenCast – is a media hosting site for video, images and documents. It’s designed to work directly with
Techsmith products, Camtasia Studio, Jing, SnagIt, and Morae, but can be used on its own. Share the con-
tent as an RSS feed or a MediaRoll widget. You control the rights to your content and you can share it pri-
vately or publicly. Price FREE up to 2GB storage and 2GB Bandwidth; $9.95/month or $99.95/year for 25GB
storage and 200GB bandwidth. http://screencast.com
Video Broadcasting
LiveStream – you can launch and maintain your own Web TV Channel. With this service, you can run prere-
corded video 24/7, offer video on demand (VOD), and present live video. LiveStream won the Readers’
Choice award for best Live Video Streaming Platform. Price: FREE with 10GM limit, ads and SD quality,
$350/month with 1 premium channel, 3000 viewer hours, 1,000GB and HD quality. Network plan also avail-
able. http://www.livestream.com
YouTube – is the world’s most popular online video community. Designed for easy video sharing, videos are
limited to 10 minutes in length. You can create and design your own YouTube channel, to which viewers can
subscribe so that whenever they login to YouTube they can see your latest offerings. Price: FREE http://
www.youtube.com
Collaboration and Productivity
ROAMBI – is not a database but a data visualization tool. By uploading data from Excel worksheets, HTML
tables, or CSV files, you can create interactive views of the data in the form of charts and graphs that can be
downloaded to iPhones and iPads. The Pro and Enterprise versions accept data from a variety of other
sources, including Google docs, Salesforce, and SAP products. Price: FREE for individual version; $99/user/
year for Pro http://www.roambi.com
MeetingMix – is an online agenda and minutes template that you can use to share and collaborate on with
attendees. You can create an agenda and take minutes directly into MeetingMix (you must be online to use it,
however). All of the attendees can see the minutes on one centralized place online, with key decisions and fol-
low-up actions highlighted. Price: $9.95/month (FREE trial for 30 days) http://meetingmix.com
MeetingWizard – you can propose dates and times to meetings attendees who are inside or outside of your cor-
porate network. When everyone has responded, you can quickly see which times everyone is available and con-
firm the meeting with them. MeetingWizard also sends out automatic reminders a day before the event. This
tool does not integrate with Outlook so once you’ve agreed on a time; you have to add the meeting time to your
calendar and calendars of those attendees you manage. Price: FREE http://www.meetingwizard.com
15
2011 EFAM (Montreal, Canada) DELEGATE REPORT By: Lora A. Oborn, CPS
July 24 – 27, 2011
Online Storage and Document Collaboration
Google Docs – is a powerful, full-featured online document creation, sharing, and collaboration tool that allows
you to upload and create documents, spreadsheets, presentations, drawings, and forms. The new version has
chat, character-by-character real time co-editing, and improved importing and exporting, including the ability to
upload, store and share any file regardless of format. You can find training for your Chapter here and versions
don’t matter to share documents. Price: FREE http://www.google.com
Microsoft Office Live Workspace – you can access documents from anywhere, store up to 5GB, share with any-
one, collaborate on documents, and view Microsoft Office files in your web browser. A workspace is a free
online storage place where you can save, access, and share documents (such as Office Word, Excel, and Power-
Point) and files. When you invite someone to your workspace, you can decide if they can edit or simply review.
You can access your workspace from any computer with an Internet connection and a Web browser. Price: FREE
http://workspace.officelive.com
There were so many more exciting new websites to try and download that I could go on and on. I will scan this
document and have it posted to the website!
Tuesday, July 26 (1-4 pm) – Session #451 The Power to See Ourselves As Others See Us, Rebecca Pace
Rebecca was presenting in a very casual top and Capri pants and flip flops because the airline had lost her lug-
gage – and let me tell you she was hilarious! She turned a negative into a positive for her and for us. Little did I
know that this would be the start of a fun and laughter-filled afternoon. Here is some of the advice she gave us:
Fall in love with me
Own the yucky, wonderful, smart, and not so smart side of you
You’ve got to market you all the time – Draw people to your gifts
People are attracted to confidence
What am I doing to make sure the world knows what I’m doing?
40% of information is lost
Fun, creative, challenging, organizing, make people laugh, win – keep your gifts fresh to the world (these are
my “gifts” above) find your gifts!
In life who are you? I have the talent in me!
Don’t watch your weaknesses – do what’s right – repeat those talents (Mohamed Ali went out when he was
a winner and on top)
You are memorable, plugged in and will not burn out and
Start listening to your strengths
16
2011 EFAM (Montreal, Canada) DELEGATE REPORT By: Lora A. Oborn, CPS
July 24 – 27, 2011
There are 4 quadrants of types of people:
Director – Do not sit down in their office; stay on feet, tilt forward, brief and quick. Has a to do list to get
done – tend to be more leaders
Thinker – Do not just stop by on these types of people – you must make an appointment. Have an agenda
and stick to it. Enjoy maps, email and spreadsheets.
Relator – Asks about family to help build rapport – talk to, get to know them. Provide comfort and safety.
Socializer – Recognizes whose ball it is. “Sometimes” doesn’t work well with structure. – tend to be more
leaders
17
2011 EFAM (Montreal, Canada) DELEGATE REPORT By: Lora A. Oborn, CPS
July 24 – 27, 2011
Here is the chart she had us draw – this will “compass” and “navigate” your entire life!
SOCIALIZER DIRECTOR
Fun Fast
Festive Direct
Creative Aimed at bottom Line
Challenging Confident
Elaborate & Direct Loud & Blunt
Crave Recognition Crave control & completion (equally)
Grenade—Most “Emotional” of all 4 Heat seeking missile
Wears every color on rainbow Wears mostly black, navy, charcoal, gray and
Love Hair—standing apt. w/hairdresser brown
Jewelry—over all package Hair—low maintenance styles
Adjectives to describe: biggest talkers out Wears jewelry for “purpose” - a watch
of all 4, most persuasive, toxic Noun-verb talkers
Loves ALL shoes Wears comfortable shoes
Body movements—the chop, propeller, or
chin chop
RELATOR THINKER
Kind Facts
Caring Details
Helpful Numbers
Equal Data
Sensitive & Polite Conservative & Reserved
Crave Peace & Harmony (even at cost of Crave accuracy
themselves) Sniper—verbally
Vaporize Wears Tan to white colors
Wears pastel colors, clothes 1/2 size too Usually carry a tool on them
big, major love affair w/sweaters, jackets - A-Z communications—start over
Outerwear empowered Policy or Procedure, practice for everything
Move through life w/large back pack Do not risk, slow thorough decisions
Wears shoes good for feet Wear Lace up shoes
Multiple choice talkers—like “D” all of the
above
18
2011 EFAM (Montreal, Canada) DELEGATE REPORT By: Lora A. Oborn, CPS
July 24 – 27, 2011
Tuesday, July 26 (5:00-6:00 pm) Keynote Evening Speaker, Sponsored by OfficeTeam: A Kick In The Attitude: Re-
charge Your Work And Life, Sam Glenn
Sam Glenn, The Attitude Guy, shared how he turned his life around. He gave us tips on how to energize your work
and life, and how to get people positively charged for taking action and achieving positive results. His experience,
advice and research are guaranteed to improve morale, create happier and healthier work environments, de-
crease stress and empower you to reach all the goals you set for yourself.
http://samglenn.com/
Sam started out doing a chalk drawing of a lighthouse which turned out beautiful and I believe was auctioned off
for $4,000 and proceeds went to the R&E fund. His high energy and enthusiasm for life was so powerful. Okay,
now, I wasn’t able to take too many notes because I was laughing so hard. He turned his negative life experiences
into positives with laughter. I felt like I was at a comedy club, there were ladies crying from laughing so hard, and
my cheeks actually ached from laughing (between Rebecca’s 3 ½ hours of laughing and learning to this!) “Sam
gets it when it comes to attitude. A Kick in the Attitude will jumpstart what everybody needs for success – a great
attitude.” Dr. Charles Stone, pastor and author
Here are a few of Sam’s outtakes from some of his other speeches he’s given – I hope you enjoy them as much as
we all did:
http://www.youtube.com/watch?v=mRysYqwr96U
http://www.youtube.com/watch?v=AtGNcPdQkyM
I purchased “A Kick In the Attitude” from Amazon and you can too – here’s the link for all his books, and learning
tools:
http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias%3Dstripbooks&field-keywords=Sam+Glenn
All in all, my first EFAM experience was very exciting and exhausting! If you can get to either a Spring meeting or
an International one – I highly recommend it!! I’m going to sign off for now, but feel free to email me
(lora.oborn@oeconnection.com) I’d be happy to answer any questions you may have.
Lora A. Oborn, CPS
19
NEOLAN MEETING
Saturday, September 24, 2011
Hosted by the Western Reserve Chapter
Greene Eagle Winery
2576 Davis Peck Road
Cortland, OH 44410
2011 - 2012
NEOLAN Coordinator
Pam Pihlblad
Tire Town Chapter
AGENDA
ppihlblad@sheratonakron.com
Welcome
330-920-7539 – W
330-618-6116 - C Introductions (Non-IAAP Members, First-Time Attendees & IAAP Mem-
bers)
Approval of May 2011 Minutes
Chapter Updates/Activities
Report on Activities Coming in September, October, November, De-
cember, January and February.
ASESIBA Chapter
CODI Chapter
Indian Trails Chapter
Medina County Chapter
Tire Town Chapter
Tuscora Chapter
Wayne County Chapter
Western Reserve Chapter
Yo-Mah-O Chapter
Ohio Division Update
Great Lakes District/International Update
Unfinished Business
New Business
Announcements
20
September October
Vikki Chaney (1st) Mary Alice McLean (8th)
Joanne Naizer (3rd Carmen Heare (28th)
Pam Pihlblad (3rd)
Judith Speicher (9th)
Becky Handley, CAP (18th)
Debi Paschall, CPS (13th)
Zella Meyers, CPS (19th)
Cathy Zinn (20th)
Irene Dickey (23rd)
Arline Bratanov Jane Hecht
Vikki Chaney Angela Watkins
Diana Channell
21
IAAP—Tire Town Chapter
We’re on the Web
Purpose
www.iaap-tiretown.org To provide information, education,
and training and to set standards of
excellence recognized by the business
community on a global perspective.
Remember to Submit Your Reservation
September Chapter Meeting:
Date: Tuesday, September 27, 2011
“Recognizing Certification Recipients”
Tuesday, September 27, 2011
Sheraton Suites Akron / Cuyahoga Falls
Networking: 5:00 P.M.
Dinner: 6:00 P.M.
Business Meeting: 7:00 P.M.
PROGRAM
Cara Galeano, Attorney At Law
H.R. Law & the Administrative Professional
“How to Become a More Valuable Asset to Your Employer”
For dinner reservations, watch for the EVITE in your email or contact:
Barbara Pryor
bpryor@annunciationakron.org
(330) 434-0000 (Work)
(330) 920-1426 (Home)
22