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					Roles and Organization


 How to assign responsibility.
Tonight's Objectives
 Before we start scheduling work, we need to
  consider who is responsible for what.

 We will also look very briefly at how
  psychology affects how work is performed.

 Other Big Topics:
      how to document responsibility
      how organizations are structured
                                          > psyc
                                            staffing plan
                                            organization

The Right Person

     Hire for trait. Train for skill.


 More likely to learn a new skill than change
  their personality.

 Ability to learn is essential anyway.
                                     > psyc
                                       staffing plan
                                       organization

Startup Time
 A new hire is unlikely to hit the ground
  running at full speed.
 Startup time is dependant on their source
        from within our company
        new to our company

 Startup time is usually not included in
  effort estimates
                                 > psyc
                                   staffing plan
                                   organization

Myers-Briggs Type Indicator

Extravert (E)    Introvert (I)
Sensing (S)      Intuitive (N)
Thinking (T)     Feeling (F)
Perceiving (P)   Judging (J)
                                            > psyc
                                              staffing plan
                                              organization

McFletcher
 Personal Stress
     caused by Job Requirements ≠ Responsibility
     leads to Low Productivity, Apathy, …

 Organizational Stress
     caused by too many activities
     leads to Poor Quality, missed deadlines
                                                         > psyc
                                                           staffing plan
                                                           organization

 McFletcher
            WorkStyle Patterns Inventory

WorkStyle Patterns™ (WSP™) Alignment is a conceptual framework
that offers a common language to discuss and design work, which
makes it possible to fulfill the performance needs of both the
organization and its employees. It moves beyond the “what” of work
to the crucial “how” to accomplish work.

The McFletcher Corporation introduced the concept and practice of
Work Alignment, developing the WorkStyle Patterns™ (WSP™)
Inventories in 1979, to assess how work activities compare with
people’s preferred ways of working. More than 100,000 employees
and employers worldwide have completed our self-scoring
assessments since its introduction.

                        http://www.mcfletcher.com/
                                                                            psyc
                                                                          > staffing plan
                                                                            organization


 Project Staffing Management Plan
Definition
The Staffing Plan defines the required human resources
needed to deliver the desired project deliverables. It involves
the selection and assignment of a Project Team. The Staffing
Plan must provide the appropriate skill sets to manage the
project and to perform the tasks that produce the specified
project deliverables. It also needs to provide for any
additional non-labor resources such as tools, equipment, or
processes used by the project team.
Why is this important?
It's important for a project to accomplish its objectives as
efficiently as possible. This requires a project manager to
skillfully allocate resources. Once a project's scope is
defined, the management decisions relating to project
resource assignments usually are the single most important
factor in ensuring a project's ultimate successful outcome.
                http://www.dis.wa.gov/pmframework/planning/staffing.htm
                                         psyc
                                       > staffing plan
                                         organization

Role Characteristics
 Responsibility
   Obligation   to perform activity

 Authority
   Right   to make decision

 Accountability

 Reliability
                                              psyc
                                            > staffing plan
                                              organization


Responsibility Assignment Matrix




          http://www.nnh.com/ev/ram2.html
                                     psyc
                                   > staffing plan
                                     organization


Responsibility Assignment Matrix
 Usual format is a spreadsheet.

 Cells indicate
     A = Approve
     R = Review
     I = Input
     …
                                         psyc
                                         staffing plan
                                       > organization

Organization Structures
         Functional - “Traditional”
 Advantages
     Clearly defined authority
     No duplication
 Disadvantages
     No lateral connections
     Specialized tasks don’t fit in
                                                                                 psyc
                                                                                 staffing plan
                                                                               > organization

    Organization Structures
                Matrix Organization
     Advantages
                   Integration across lines
     Disadvantages
       Troops report to two generals




http://cgi.qualitas-fennica.fi/artikkelit/pohdiorganisaatiorakennetta/35.gif
                                                psyc
                                                staffing plan
                                              > organization

Organization Structures
 Divisional
     Example = General Motors
     Allows specialization, but tasks are duplicated.


 Project-Based
                                  psyc
                                  staffing plan
                                  organization

Summary
A successful project requires
1. quality people
     this is obvious
2. effective use of individuals
     this is difficult

				
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