Elizabeth Fiano Resume - Graphic Design by liuhongmei


									Elizabeth Fiano
3023 East Main Road
Dunkirk, NY 14048

General Qualifications
Excellent communication skills which are vital for customer service, flexible, able to work in
groups or independently very well, and consistently produces high quality work. Very detail
oriented and organized. Learns new programs and tasks very quickly.

Technical Skills
Proven proficiency in the use of: Adobe Photoshop CS; Adobe Illustrator CS; Dreamweaver
MX; Adobe InDesign; Quark Express; Mysis; CPSI; Outlook Express; Microsoft Word and
Microsoft PowerPoint. Additional experience with traditional art mediums for illustrating. Type
57 WPM.

Bachelor of Fine Arts, Cazenovia College, Cazenovia, New York, 2006
 Major: Visual Communications
 Presidential Leadership Scholarship
 Emerson Scholarship
 Bolton Scholarship
 Cazenovia College Grant
 Noonan Dean’s List Scholarship
 Visual Rebellion (Anime Club): Co-President
 Cazenovia College Gaming Society (Gaming Club): President

The Connection, Jamestown, New York                                           Present
Customer Service Representative
Answering phones in a call center and providing customer service for NAMG's various magazine

Shortywood Productions, Los Angeles, California                                     Present
Freelance Graphic Designer
Creating and maintaining Shortywood.com, creating all of the graphics used for the site as well
as creating and designing logos, business cards, t-shirt designs and various other graphic needs
for all of Shorty Rossi's businesses.

Total Punishment Gaming, Dunkirk, New York                                       2008-Present
Co-Leader and Head Graphic Designer
Total Punishment Gaming is a not-for-profit, online community of computer gamers that
provides servers in Counter-Strike: Source, Team Fortress 2, Day of Defeat: Source, Battlefield:
Bad Company 2, Left 4 Dead and Left 4 Dead 2 for the public to game in.
Designing web designs and images for the community's use.
Guardsmark, Dunkirk, New York                                                      2008-2009
Security Officer
Stationed in a gate house at NRG Dunkirk power plant. Control all traffic in and out of the plant,
keep constant surveillance on the property with security cameras, weigh trucks in and out, and
fill out daily paperwork.

TLC Health Network, Irving and Gowanda Campuses, New York                           2007-2008
Customer service, clerical work which includes (but not limited to) scheduling blood draws,
giving results and ordering tests. Drawing In-patients’ as well as Out-patients’ blood at two
different hospital campuses belonging to the TLC Health Network.

Collaborative Laboratory Services, Saint Francis Hospital, Hartford, CT         2007
Accessioning Clerk
Customer service, clerical work which includes scheduling blood draws, giving results and
Quick Booking patients’ blood as it comes into the lab.

Bath & Body Works, Manchester, Connecticut                                      2006-2007
Temporary holiday help. Greeted and assisted customers with their purchases. Restocked and
organized displays.

Community Events Inc., East Hartford, Connecticut                                2006
Promotional Marketing Representative
Promoted and raised funds for various charities, such as D.A.R.E. and Toys for Tots. Sold
various products designed for children’s safety as well as toys.

St. Francis Hospital, Hartford, Connecticut                                      2005
Worked on many promotional projects for different hospital groups and activities with strict
deadlines and other clients.

Fleet Bank/Bank of America, East Hartford, Connecticut                             2003-2005
Temp Worker from Manpower as Fleet Employee and Team Leader
Process taxes for several towns and make sure the correct amount is paid at the correct time.
Lead a small team of co-workers on a single account for three different accounts. Very tight
deadlines with high work loads.

Subway, Cazenovia, New York                                                   2003-2004
Subway Employee
Very fast paced work involving sandwich making, maintaining a clean working area, dealing
with customers, and working with fellow employees.

Adobe Photoshop                      Expert
Adobe Illustrator             Expert
Computer Typing               Intermediate
Clerical                      Expert
Adobe Dreamweaver             Expert
Adobe InDesign                Intermediate
Quark                         Expert
HTML and Web Development      Intermediate
Customer Support              Expert
Customer Communications       Expert
Customer Care                 Expert
Drawing                       Intermediate
Internet/Typing               Expert
Marketing                     Intermediate
Sales                         Intermediate
Management                    Intermediate
Multitasking                  Expert
Multi-line Phone Systems      Expert
Microsoft Internet Explorer   Expert
Microsoft Word                Expert
Microsoft Power Point         Expert
Microsoft Excel               Beginner
CSS                           Intermediate
Microsoft Outlook             Intermediate

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