Arkansas Department of Education Arkansas Department of Education by t9ALXHX6

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									                          2005-2006
                      Renewal Application

              Supplemental Educational Service Providers

                         School Years 2005-2006

             Pursuant to the Federal No Child Left Behind Act
                             Section 1116(e)(1)




                          Issued by:
             The Arkansas Department of Education

                       For more information contact:
                                  Dee Cox
                                501-682-4379
                             Fax: 501-682-9026
                       E-mail: dcox@arkedu.k12.ar.us

Mail Proposals by August 1, 2005, by 4:30 p.m., (Central Standard Time) to:
                                 Dee Cox
                   Arkansas Department of Education
                     #4 Capitol Mal1, Room 402A
                         Little Rock, AR 72201
rce: School Improvement
               Arkansas State Board Of Education

Jeanna Westmoreland, Chairperson………………………………………….…Arkadelphia

Diana Tatum, Vice Chair………………………………………….…..………….…Pine Bluff

Shelby Hillman …………………………………………………………………………Carlisle

Sherry Burrow……………………………………………………………………….Jonesboro

Randy Lawson………………………………………………………………………Bentonville

Calvin King…………………………………………………………………………..Marianna

MaryJane Rebick……………………………………………………………………Little Rock

Naccaman Williams………………………………………………………………... Bentonville

Vacant ……………………………………………………………………………….




                                    Dr. Kenneth James
                                  Commissioner of Education


                             Arkansas Department of Education
                                    Mission Statement

           To promote equitable, quality education for all students in Arkansas public
          schools by providing leadership, service, and support and by ensuring that the
                      public schools meet the Standards for Accreditation.

It is the policy of the State Board of Education and the Arkansas Department of Education that
there will be no discrimination on the basis of race, color, sex, age, national origin, religion, or
disabilities in matters affecting employment or in providing programs.




& Professional Development/Title I
                                Arkansas Department of Education
                                           2005-2006
                                 Supplemental Education Services


         1st Year Renewal Application
         2nd Year Renewal Application


Applicant Name:          ________________________________________________________________

Fiscal Agency:           ________________________________________________________________

Tax Identification #:    ________________________________________________________________

Mailing Address:         ________________________________________________________________

City/State/Zip:          ________________________________________________________________

Telephone:               ____________________________ Fax: _______________________________

E-Mail:                  ________________________________________________________________

Contact Person:           ________________________________________________________________

Mailing Address:         ________________________________________________________________

City/State/Zip:          ________________________________________________________________

Telephone:               ______________________________Fax:_______________________________

E-Mail:                  ________________________________________________________________

Signature of Applicant : ________________________________ Date_________________________



                                            Proposal Notice

            In order to meet one of the requirements of the No Child Left Behind Act (NCLB)
            of 2001, Section 1116 (e) (1), any school district with a school in its second year of
            school improvement or in corrective action must provide supplemental educational
             services to eligible children in the school. These services must be from a provider
            with a demonstrated record of effectiveness, selected by the parents, and approved
                           for that purpose by the State Education Agency (SEA).

   The purpose of this Request for Proposals (RFP) is to select providers of supplemental educational
services that will be added to the current Approved Supplemental Services list. NCLB requires maximum
participation by all providers who are capable of providing supplemental services that are consistent with
                    the instructional program of the school and the academic standards.
                               Arkansas Department of Education
                                     Renewal Application
                               Supplemental Education Services


In keeping with the requirements of No Child Left Behind (NCLB) as adopted by the U.S. Congress and
signed into law on January 7, 2002, the Arkansas Department of Education (ADE) seeks Renewal
Applicants for providers of Supplemental Education Services. The expectations of NCLB are to identify
a cadre of providers available to provide high quality supplemental instruction for students in schools that
have failed to make adequate yearly progress for at least three consecutive years. NCLB requires that
individuals or groups provide services that can demonstrate high-quality, performance based instruction
founded on a research-based program of studies and successful intervention strategies supported by
data.

Supplemental Education Service Providers seeking renewal approval in Arkansas must complete a
Renewal Application. It is expected that instruction will be primarily in the areas of reading and math in
order to help students achieve Arkansas’ standards, as demonstrated by improved performance on the
Benchmark and end of course exams.

This Renewal Application is issued to select the providers of supplemental services that will be included
on the Approved Supplemental Education Services Provider List. This is not a competitive grant in that as
many providers can be included on the list as meet the criteria specified below. The approved list will be
maintained by the ADE and will identify those providers approved to offer supplemental services in the
schools of this
state.

The Legislation requires that the State promote maximum participation by providers to ensure, to the
extent practicable, that parents have as many choices as possible. The State-approved list will identify
the approved providers that meet the qualifications. It is intended that the Provider List be revised at least
on an annual basis. In addition to adding providers on a periodic basis, the State will annually eliminate
every two years those that fail to maintain high-quality standards or fail to contribute to student
performance on the Benchmark Exams.

Full approval is for those supplemental educational service providers who demonstrate a strong track
record of effectiveness and obtain scores assigned by the Readers’ Panel. All approved applicants must
be able to demonstrate the capacity for meeting the minimum requirements.

Eligibility Requirements

To be included on the approved list of supplemental services providers, applicants must meet the
following criteria:
        • Have a demonstrated record of effectiveness or have a high probability of increasing student
          academic achievement
        • Provide supplemental educational services that are consistent with state academic standards
          The Arkansas Content Standards are available on the ADE web site: http://arkedu.state.ar.us
        • Provide instruction that is of high quality, research-based, and specifically designed to increase
          academic achievement of eligible children on state assessments and attain proficiency in
          meeting the State’s academic achievement standards. Reading instruction must be scientifically
          based and proven to be effective and include the National Reading Panel Report criteria
          (www.nifl.gov). Mathematics instruction must be based on “Standards Based” instruction
          models
        • Provide letters of reference from parents and schools
        • Be financially sound
        • Provide supplement instruction to what is provided during the school day
        • Provide instruction that is secular, neutral, and nonideological
        • Meet all applicable Federal, State, and local health, safety, and civil rights laws
Eligible Service Providers

The term Provider is defined as a non-profit entity, a for-profit entity, or a school district. Entities eligible
to apply to provide supplemental services may include, but are not limited to the following:
��Community agencies
��Colleges or Universities
��Regional Service Cooperatives
��Charter schools
��Private schools
��Individuals
��Child care centers
��Public schools
��Libraries
     st
��21 Century Community Learning Centers
��Private companies
��On-line schools
��Family literacy programs/Even Start programs
��Faith-based organizations

Responsibilities of the Approved Provider

Entities included on the Approved Supplemental Services Provider (SSP) list are required to do the
following:

       Ensure that the instruction provided is aligned with Arkansas student content standards and in the
        case of a student with disabilities, is consistent with the student’s individualized education
        program under Section 614(d) of the Individuals with Disabilities Education Act and is consistent
        with the instructional program at the school
       Provide parents of children receiving supplemental educational services and the appropriate
        school with information on the progress of the children in increasing achievement, in language
        that parents can understand
       Ensure that all employees who will interact with students will be fingerprinted and background
        checked pursuant to Arkansas teacher licensure procedures
       Enter into an agreement with the local school district that includes:

             o   A statement of specific achievement goals for each student based upon the child’s
                 specific educational needs
             o   A description of how the student’s progress will be measured
             o   A timetable for improving achievement in the case of a student with disabilities, is
                 consistent with the student’s Individual Education Program and is consistent with the
                 instructional program at the school
             o   The amount of instructional time to be provided
             o   The location where services will be provided
             o   The means of transporting children to the place of instruction, if the services will be
                 provided in a location other than student’s school
             o   A description of how the student’s parents, teacher(s), and school district will be regularly
                 informed of the student’s progress
             o   Provisions for the termination of the agreement if the provider is unable to meet the goals
                 and timetable
             o   Provisions with respect to the making of payments to the provider by the school district
             o   An assurance from the provider that the identity of any student eligible for, or receiving
                 supplemental educational services will not be disclosed without the written permission of
                 the parents of the student
             o   A description of the scientifically based program to be utilized with specific references
             o   The availability and qualifications of staff responsible for the delivery of the instructional
                 program
            o    Districts are not required to provide transportation to services that are offered off campus.
                 Districts are also not required to provide space or resources (i.e., computer, copies,
                 staff). If a provider intends to offer services at the school, the provider must have planned
                 on site supervision.

Funding

The school district is required to spend for each student receiving supplemental services the amount
of its Title I per pupil allocation or the actual cost of the supplemental services, whichever is less. The
Title I allocations for the local school districts are available on the Arkansas Department of Education
website. Go to http://www.arkedu.state.ar.us and view Commissioner’s Memo SI-05-077.

Arkansas Department of Education (ADE) Responsibilities

The Arkansas Department of Education (ADE) is required to do the following:

       Maintain an updated list of approved supplemental educational service providers across the
        State, from which parents may select
       Promote maximum participation by supplemental service providers to ensure, to the extent
        practicable, those parents have as many choices as possible
       Develop, implement, and publicly report on standards and techniques for monitoring the quality
        and effectiveness of the services offered by approved supplemental educational service providers
        and to withdraw approval from providers that fail, for two consecutive years, to contribute to
        increasing the academic proficiency of students to whom they provide services
       Provide annual notice to potential supplemental educational service providers of the opportunity
        to provide services and to inform potential providers of the eligibility requirements to become an
        approved provider.

This Renewal Application is prepared in keeping with the ADE’s response to requirements of NCLB
Legislation. Those seeking additional information about Supplemental Educational Services and the
provisions of NCLB under which schools are required to make such services available are referred to
regulatory guidance as provided by the U.S. Department of Education at the following Web address:
http://www.ed.gov/topics/topicsTier2.jsp?&top=Policy&subtop=Policy+guidance&subtop2=Elementary+%26+seco
ndary+education&type=.

Application Details

All proposals must follow the outline as included in this application. This outline is consistent with
guidance provided by the Council of Chief State School Officers.

Basic Instructions:

     1. Complete all phases of the Renewal Application within the space limitations provided for each
        section. A twelve point font double spaced format is required. Text beyond requested will not be
        reviewed, nor will be considered in the approval process
     2. Application pages should be numbered, sections labeled, and sections I, II & III labeled
     3. Include an index or table of contents referencing page numbers of specific sections and
          appendix
     4. Return one original with signature in blue ink and four (4) additional copies. The ADE assumes
        no responsibility for making copies to provide to the review team
     5. Deliver all proposals to the ADE on or before the close of business (4:30 p.m., Central Standard
        Time) on Monday, August 1, 2005. Fax copies or electronic copies will not be accepted. A
        postmark of August 1, 2005, for later delivery is not acceptable
     6. Direct all questions concerning the application, the review, and/or approval process to Dee Cox,
        ADE at 501-682-4379 or e-mail dcox@arkedu.k12.ar.us
     7. Deliver all proposals to the following address: Arkansas Department of Education, Attention
                                   Renewal Application
                              Supplemental Service Providers

Instructions: Please complete Section I Basic Program Information. If the proposed Renewal
Application is approved, Section I will be placed on the Arkansas Department of Education
Supplemental Educational Services website.

  Section I: Basic Program Information


   1. Provider Name
        Experienced Service              Indicate if provider has experience tutoring or providing
           Provider                       instructional services to students.
        Non-Experienced Service
           Provider
        Year of initial SSP
           ________________


   2. Federal EIN or Social Security
   Number

                                          List all major subject areas proposed and/or working with
                                          students.
   3. Subject Areas Covered
                                          _ Reading       _ Math       _ Behavior/Discipline
                                          _ Motivation    _ English language acquisition _ Other


   4. Date Supplemental Service           List the date (month, year) in which educational services
   Provider (SSP) Formed                  were first delivered to students by this organization.


   5. Grade Levels Currently Served       List the grade levels that are currently being served.


   6. Grade Levels Able to Serve in       List the grade levels proposed to serve in the 2005-2006
   2005-06                                academic year.


   7. Number of Students Currently        Provide the number of students currently served by grade
   Served                                 level.

                                          Provide an estimate of the maximum number of students in
   8. Maximum Number of Students
                                          this state that the program will be able to serve next year
   Able to Serve in 2005-2006
                                          while maintaining quality service and results.

                                          List the number of staff
                                          Qualifications of staff
   9. Availability and Qualification of   Experience working with students that are
   Staff                                        Economically disadvantaged
                                                Varied racial and ethnic groups
                                                Disabilities
                                                Limited English proficiency.
                                      Check the setting(s) of services to students
10. Geographic Setting                ��Urban           ��Rural       �� Suburban
                                      List the county or counties in which you are prepared to
                                      provide services to students.


                                      Check the location(s) that best describes the location of the
                                      deliver services to students.
                                      �� School
                                      �� Business
11. Place of Service
                                      �� Place of religious worship
                                        (e.g., church, synagogue, mosque, temple)
                                      �� Community center
                                      �� Provider’s home (must seek DHS license)
                                      �� Student’s home (Parent/Adult must be present)
                                            On-line
                                            Other:_____________________


                                      _ Low-income students
                                      _ Minority students
12. Specific Student Populations
                                      _ Migrant students
Served.                               _ Limited English proficient students
Please check the corresponding          (Indicate particular language(s))
box(s)                                    __________________________________
to which supplemental services will   _   Special education students
be provided:                          _   Other: (describe) _____________________


                                      Check the category that best describes your organization.
13. Type of Organization              _ For profit      _ Not for Profit _ School Entity
                                      _ Institution of Higher Education
                                      _ Other (describe) _______________________

                                      Check the time(s) that best describe when services will be
14. Time of Service                   delivered to students.
                                      _ Before School
                                      _ After School
                                      _ Weekends
                                      _ Summer
                                      _ Other:_____________________

                                      List the ratio of instructors to children in the described
15. Student/Instructor Ratio          program.

                                      __ students for every 1 instructor

                                      __ individual      _ small group       _ large group
  16. Cost                              Provide an average contract per pupil cost per day


  17. Transportation                    Provide manner of transportation


                                        Contact Person Name:
                                        Street Address:
                                        City: State: Zip:
  18. Provider Contact Information      Phone: (      )-
                                        Fax: (     )-
                                        Email:
                                        Web site:
                                        Hours of operation:




Signature: _____________________________________________Title:____________
         (The signature endorses the accuracy of responses in this application.)

Print Name ____________________________________________Date ____________

Organization:___________________________________________________________
Section II.

The Arkansas Department of Education has created an effective system to evaluate state-
approved Supplemental Educational Services (SES) providers. This process will assist in
determining evaluation measures and address the technical and practical considerations of the
delivery of services. SES providers will be reviewed based on three performance
dimensions: effectiveness, customer satisfaction, and service delivery. The Renewal
Application evaluation sections will be noted by a (*). Readers will review these sections
very closely in order to determine the three performance measures.


  I.       Indicators of Quality

The following measures will help the ADE determine the quality of services that will be provided:


A. Goals and Objectives (Limit 2 page)
    The program’s goals and objectives must be in measurable terms.


1. Provide a brief narrative describing the expectations of the service proposed. The program’s annual
long term Goals with supportive short term Objectives. Goals and objectives must be stated in
measurable (#/%) terms in order to assist determining progress and expectations. * Place goals in this
section following narrative describing expectations of service. The goals and objectives will not be
included in your two page limit. All SES providers will be required to submit an ongoing monitoring of
goals and objectives.


B. Evidence of Links Between Research & Program Design (Limit 2 page)
This area of the application will be evaluated based on the extent to which it clearly and specifically links
the research to the program design.

For SSPs that offer reading instruction, the findings of the National Reading Panel
(http://www.nationalreadingpanel.org/) must be addressed by the program design. Mathematics instruction should be
based on “Standards-Based” Curriculum materials.



1. Explain how the key instructional practices and major design elements of the program demonstrated
(1) high quality, (2) based on research, and (3) specifically designed to increase student academic
achievement.

2. Please describe the methods in which the program delivered instruction to students. (i.e., on-line/Web-
based, individual tutoring, small group instruction, etc.) * Discuss the success of the instruction, as well
as the difficulties.


C. Connection to State Academic Standards and School(s’) Instructional Program(s) (Limit 1
page)
Explain the extent to which the proposed program clearly and specifically
describes its connection to state academic standards and school(s) instructional
program(s). Arkansas’ Academic Standards can be viewed at http://arkedu.state.ar.us/.


1. Describe how the program connected to specific state academic standards. When possible cite the
specific standards the program addressed.
2. Describe how the program made a connection with the instructional program(s) of the school(s) in
which services were provided.

D. Monitoring Student Progress (Limit 2 pages)
Describe the specific programs and practices used to diagnose a student’s need, as well as, evaluate and
monitor student’s progress toward clearly identified goals.


1. Describe the specific process used to assess/diagnose student needs, identified skill or
knowledge gaps, and prescribed an instructional program based on the student’s individual needs. Attach
samples of monitoring forms/documentation of student progress. * Place samples in this section. The
samples will not be included in the two page limit.

2. Describe the specific process used to evaluate, monitor, and track student progress on a
continuous and regular basis.

3. Explain how the program documented achievement gains and student outcomes, such as student
attendance, retention/promotion rates, graduation rates, family/parent satisfaction, and/or student
behavior/discipline. * Place documentation in this section description. Documentation will not be included
in the page limit.


E. Evidence of Effectiveness (Limit 4 pages)
Provide a narrative of the program’s evidence of effectiveness.

1. Provide evidence that your program has contributed to a positive impact on student
achievement on state, school, and/or another independent, valid and reliable performance
test, particularly for low-income, underachieving students. (cite available research studies)

2. Provide evidence that your program has had a positive impact on student performance using a
measure of school grades, homework completion, or school/teacher administered subject area test.
* Submit data within this section. Charts and tables will not be included in the page limit.


F. Communication with parents and families (Limit 2 page)
This area of the application will be evaluated based on the extent to which it demonstrates a
consistent and specific process for providing parents and families of the students with information on
the progress of their child in increasing achievement, and providing that information in a format and
language that parents can understand. Clearly explain what methods, tools, and processes are used
to communicate student progress to the students’ parents and families.


1. Describe how the SSP report on student progress to the student’s parents/families, including how
often, and if other language other than English. * Include examples of reports and communication within
this section. The examples will not be included in the page limit.

2. Describe the process for resolving any disputes or conflicts that may arise with parents.

3. Were parents required to participate in the service provided? If yes, describe how the program worked
to accommodate the needs and schedules of working parents.
G. Communication with Schools (Limit 2 pages)
Clearly explain the link between the academic programs a student experiences in the regular school day
and the instruction and content of the supplemental educational program(s) provided.


1. Describe how the program ensures a connection between the described instructional program
and the program in place at the students’ school. If the program differs from the district’s
prevailing instructional or curricular approach, explain why it differs and how it meets student
academic needs. * Place examples and documentation within this section. Examples and documentation
will not count in the page limit.

2. Describe the specific procedures to ensure communication of student’s progress between the SSP and
the teacher/’designee. * Documentation must be included following the explanation of this section.
Examples and documentation will not count in the page limit.


H. Qualifications of Instructional Staff (Limit 2 page)
The SEA strongly recommends evidence of highly qualified staff in delivering program services.

*Please submit a resume for each staff member. (place in appendix)


1. List the number of staff available and describe the staff’s qualifications and experience to provide high
quality supplemental services to economically disadvantaged, varied racial and ethnic groups, with
disabilities, and/or with limited English proficiency.

2. Describe how staff was recruited and efforts to hire high quality staff, offered ongoing training
opportunities, and regularly reviewed staff performance. * Documentation of efforts of recruitment and
specific training dates and topics must be included within this section. Documentation will not be included
in the page limit.
Section III: Place the following sections in the Appendix


I. Cost of Service


1. Provide an average per pupil cost. Please describe the length of a typical unit of service (i.e., one hour,
one month, one semester, one year, etc.) OR provide a specific description of your pricing structure.

J. Financial and Organizational Capacity (Limit 1 page)
The application will be evaluated based on the extent to which it offers strong evidence of the
program’s capacity to deliver quality services over time and at scale.

The description should address point 1 below (financial stability) and at least one additional indicator
from this category. Documentation attachments are not included in the 1 page limit.

1. Submit evidence demonstrating that the organization is financially sound. Evidence may include: a
description of how it is currently receiving funds (i.e. grants, fees-for-service, etc.); audited financial
statements; credit ratings from an independent rating agency; organizational budgets that account for
revenues, expenses and cash flow activity; and/or proof of liability insurance. (include company name
and policy number, or a copy of the policy cover page)

2. Submit evidence demonstrating that the organization has a sound management structure. Evidence
may include: business plans or profiles; descriptions of an experienced management team (e.g.
CEO, CFO, COO, Marketing Director, Director of Staff Development, etc.) and senior staff members
who are involved in setting direction and maintaining a leadership system that enables the students
to reach high standards.

3. Submit evidence demonstrating that the organization possesses adequate organizational resources
to meet consumer demand. Evidence may include: business plans or profiles, and/or descriptions of
financial and staff resources.

4. Are contracts, warrantees, or guarantees for services provided issued? If yes, please describe this
process and submit a sample document.

5. Are formal contracts, data collection, accounting, and communications processes and systems
maintained? If yes, please describe these systems.

6. Submit copies of business license or formal documentation of legal status with respect to conducting
business in the state.


K.. Letters of Recommendation (place in Appendix)


    1.   * Submit letters of recommendation from five (5) parents and school(s). Copies of letters are attached.


L. Compliance with Federal, State and Local Health & Safety Standards (Limit 1 page)
The application will be evaluated based on the extent to which it complies with federal, state and
local health and safety standards. The description should address all of the following indicators.


1. Are criminal background checks conducted on all employees before hiring? (Check one)
   __Yes     ___No

2. Submit a copy of all required licenses and/or certifications for health/
   safety and fire inspection. (only applicable for facilities outside of schools or individual homes)
3. Describe the program’s written procedures safety procedures and policies.

4. Describe the location and environment in which the program’s services will be provided.


M. Compliance with Federal, State and Local Civil Rights Protections (Limit 1 page)
The application will be evaluated based on the extent to which it complies with federal, state, and
local civil rights protections for program employees and participants. It should be noted that
providers who are religiously affiliated are prohibited from refusing to hire otherwise qualified tutors
or denying students who are not of that religion. SSPs must ensure that instruction is secular,
neutral, and non-ideological.


1. Submit evidence demonstrating that the organization complied with federal, state, and local
civil rights protections for employees and students.

2. Submit an assurance that the organization offered instruction that is secular, neutral, and
nonideological.

3. Submit evidence demonstrating that the organization complied with Individual Disability Education Act
and American Disability Act requirements, if services were provided to students with disabilities.


N. Narrative Description of Program (Limit 1 page)

Summarize the program in a narrative form that can be used to market the program’s service to
schools, parents, or districts. All items in this narrative should have been provided to the State Education
Agency for evaluation purposes in the various sections above.

Narrative descriptions should include a description of:
��The approach or model of instruction
�� How student needs are assessed/diagnosed, skill gaps are identified, and how an
  instructional program/intervention is prescribed based on the student’s individual needs
�� How services offered will help Title I students improve their achievement
�� Staff training
��The program facilities/equipment, including technology, computers, and software
�� Instructional materials provided (and those the student is required to provide, if any)
�� Specific strategies used to work with parents/families
�� Specific strategies used to work with school personnel
�� Specific strategies to evaluate programs effectiveness
                          Arkansas Department of Education
                          Supplemental Educational Services
                      Satisfaction Survey for District/School Staff

Instructions: This survey is designed to gather feedback from school staff concerning providers
of supplemental educational services. Each school building administrator and appropriate
classroom teachers are asked to complete a separate confidential survey for each supplemental
educational service provider with whom the district has contracted. Please return the survey by
August 1, 2005.

I. General Information

      Name of Supplemental Educational Service Provider:

      School/District Being Served:

      School Year(s) Services Were Provided:

      Number of Students Served:

      Person Completing Survey:


      Your Position Check One

          School Principal/Administrator
          Teacher
          District or Central Office Staff
          Other Specify: ____________________________________


      Work Address:

      Telephone Area/No.:

      Email Address:
II. Information Regarding SES Provider

A. Rate the performance of this provider in relation to the following service elements listed
below. If marked unsatisfactory, comment why.

1. The provider defined specific achievement goals for each student receiving supplemental
educational services as outlined in the agreement with the district and parent/guardian.

          Satisfactory
          Unsatisfactory
          Don't Know

Comments:




2. The provider consistently monitored the progress of each student receiving supplemental
educational services.

          Satisfactory
          Unsatisfactory
          Don't Know

Comments:




3. The provider consistently gave feedback on what the student was learning.

          Satisfactory
          Unsatisfactory
          Don't Know

Comments:
4. The provider ensured their instructors were adequately trained to deliver the supplemental
educational services.

          Satisfactory
          Unsatisfactory
          Don't Know

Comments:




5. The provider gave the district/school information on the academic achievement progress of
children receiving supplemental educational services.

          Satisfactory
          Unsatisfactory
          Don't Know

Comments:




6. The provider gave teachers of students receiving supplemental educational services
information on their academic progress.

          Satisfactory
          Unsatisfactory
          Don't Know

Comments:
7. The provider gave parents information on the academic progress of their children.

          Satisfactory
          Unsatisfactory
          Don't Know

Comments:




8. The information provided to parents was in a format and language that the parents could
understand.

          Satisfactory
          Unsatisfactory
          Don't Know

Comments:




9. The curriculum and instruction provided by the service provider was consistent with the
district's instructional program and state content standards.

          Satisfactory
          Unsatisfactory
          Don't Know

Comments:
10. The provider's instructional strategies were of high quality and research-based.

          Satisfactory
          Unsatisfactory
          Don't Know

Comments:




11. The provider fulfilled all contractual obligations.

          Satisfactory
          Unsatisfactory
          Don't Know

Comments:




B. Overall how would you rate this provider.

            Strong—provided effective services, excellent communication with school.
           Average—provided adequate services, inconsistent communication with the
       school.
           Weak—services were poorly delivered, little or no communication with the
       school.
            Other Explain in comments:

Comments:
Additional Comments/Recommendations:




                               Return Survey to:
                                     Dee Cox
                       Arkansas Department of Education
                          #4 Capitol Mall, Room 402A
                             Little Rock, AR 72201
                    Arkansas Department of Education
                                2005-2006
         Supplemental Educational Service: Parent Satisfaction Survey

Instructions: This survey is designed to gather feedback from parents of students who receive
supplemental educational services concerning the quality of the tutoring services. Complete one
survey for each child receiving supplemental education services. Please return the confidential
survey to the Arkansas Department of Education by August 1, 2005.

I. General Information

1. Which Supplemental Educational Service Provider did you select:


2. My child is in: Check one.

          Grades K-5
          Grades 6-8
          Grades 9-12

3. Number of sessions my child attended with this provider:


4. School year my child attended sessions with this provider:


II. Information Regarding SES Provider

1. My child's academic achievement improved as a result of receiving the
     supplemental educational services:

          Yes
          No

Comments:
2. My child found the additional help in reading and/or math to be a positive experience:

          Yes
          No


Comments:




3. Student progress was reported to me on a regular basis:

          Yes
          No


Comments:




4. The staff was qualified and supportive in providing the supplemental educational services:

          Yes
          No


Comments:




5. I would recommend this provider to other parents:

          Yes
          No


Comments:
6. Overall how would you rate this provider?

          Strong
          Average
          Weak
          Other

Comments:




III. Information Regarding the School

1. My child's school district informed me of the options under No Child Left Behind

          Extremely Satisfied
          Very Satisfied
          Moderately Satisfied
          Somewhat Satisfied
          Dissatisfied
          Not Applicable

2. I was given an adequate amount of time to respond to supplemental services options.

          Extremely Satisfied
          Very Satisfied
          Moderately Satisfied
          Somewhat Satisfied
          Dissatisfied
          Not Applicable


                                   Return Survey to:
                                         Dee Cox
                           Arkansas Department of Education
                              #4 Capitol Mall, Room 402A
                                 Little Rock, AR 72201
                                         Resources

The Supplemental Educational Services Non-Regulatory Guidance
http://www.ed.gov/policy/elsec/guid/suppsvcsguid.doc

The After-school Alliance – www.afterschoolalliance.org
This private organization provides information and resources for after-school programs.

Council of Chief State School Officers – www.ccsso.org/eio/elo.html
The Council of Chief State School Officers’ Extended Learning Project provides information on
policies, practices, and strategies.

North Central Regional Educational Laboratory – www.ncrel.org/after
The North Central Regional Education Laboratory provides information for after-school
programs and other educational issues.

Northwest Regional Educational Laboratory – www.nwrel.org/learns
LEARNS, a program of one of the U.S. Department of Education-funded regional education
laboratories, features downloadable resources, innovative ideas for literacy practices and
education-based national service projects.

Partnership for Family Involvement in Education (PFIE) – www.pfie.ed.gov
Information about the Partnership, including how to join, a list of members, examples of Partner
activities, a comprehensive listing of U.S. Department of Education publications on family and
community involvement, including after-school programs, and other resources.

U.S. Department of Education – www.ed.gov
The USDOE provides resources and links to other information for after-school programs.

Benton Foundation Kids Campaign – www.connectforkids.org

U.S. Department of Justice – www.usdof.gov/kidspage

C.S. Mott Foundation – www.mott.org

The National Governor Association – www.nga.org

National School-Age Care Alliance – www.nsaca.org

Additional resources and references may be found at www.ed.gov./21stcclc

								
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