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IBM Workplace Collaboration Services and IBM Workplace software

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					                                               Software Announcement
                                               May 17, 2005



                                                                                                                                                ®



IBM Workplace Collaboration Services and IBM
Workplace software products Release 2.5

Overview                                       control, it also provides expanded
                                               language support, an enhanced                        At a glance
IBM Workplace Collaboration                    portlet-based user interface, core
Services optionally incorporates a             member management and                                IBM, a leader in collaboration, has
rich user experience, which is                 automated installation and migration                 created IBM Workplace
available as IBM Workplace                     for ease of deployment. The target                   Collaboration Services — a single
Managed Client. In order to take               market for this product includes                     product providing a completely
advantage of this rich user                    small businesses and departments.                    integrated collaborative
experience, which includes rich client                                                              environment. With a wide range
access to messaging, documents,                Flexible licensing options                           of integrated ready-to-use
instant messaging, Activity Explorer,                                                               collaboration capabilities for a
                                               IBM provides flexible licensing
productivity tools, and data access,                                                                unified IBM Workplace
                                               options for customers whose
plus the ability to create custom                                                                   environment, Workplace
                                               business needs are better met by
rich-client applications, customers                                                                 Collaboration Services includes
                                               purchasing individual collaboration
and Business Partners must license                                                                  capabilities like e-mail, calendaring
                                               capabilities. The following enhanced
both IBM Workplace Collaboration                                                                    and scheduling, presence
                                               IBM Workplace software products
Services 2.5 and IBM Workplace                                                                      awareness, instant messaging,
                                               may be licensed individually:
Managed Client 2.5. The release of                                                                  learning, team spaces, Web
IBM Workplace Managed Client 2.5               •   IBM Workplace Team                               conferencing, document and Web
is being coordinated by the IBM                    Collaboration                                    content management. Now, IT
Workplace Client Technology Project                                                                 teams can use a single product to
Office (WCT PO) as a “Managed                  •   IBM Workplace Documents                          give users the tools they need for
Availability” release. If you are a                                                                 their role in the organization and
                                               •   IBM Workplace Messaging
customer and are interested in                                                                      that can be easily changed or
getting more information on the                •   IBM Workplace Web Content                        adapted, all from one
availability of Workplace Managed                  Management                                       easy-to-manage infrastructure.
Client 2.5, contact your IBM sales                                                                  Workplace Collaboration Services
representative. If you are an IBM              •   IBM Workplace Collaborative                      provides a choice of client
sales representative and your                      Learning                                         experiences, ranging from a
customer is interested in evaluating                                                                standard browser to an optional
and potentially purchasing a license           Key prerequisites                                    full rich client, based on a
for the Workplace Managed Client,                                                                   network-centric approach that
coordinate the request with the                Refer to the Hardware requirements                   provides administrators a
Project Office at: WCT                         and Software requirements section.                   security-rich deployment model
PO/Raleigh/IBM. If you are an IBM                                                                   without having to touch the
Business Partner, we encourage you                                                                  desktop. With a single
to learn more about the “Managed               Planned availability dates                           administration and policy-based
Availability” Workplace Managed                                                                     management model, managing end
                                               •   May 19, 2005: Electronic                         users′ desktops is simplified,
Client at
                                                   software delivery                                resulting in improved business
     http://www.lotus.com/                     •   June 24, 2005: Media and                         productivity and reduced costs.
     partnerswmc                                   documentation                                    The product for everyday
                                                                                                    collaboration, IBM Workplace
Enhanced IBM Workplace software                                                                     Collaboration Services provides
products                                                                                            businesses the flexibility to start
IBM Workplace Web Content                                                                           by solving a single business need
Management, Standard Edition now                                                                    such as training the sales force or
provides an expanded range of                                                                       by solving a broader set of
capabilities to enable greater                                                                      business needs such as achieving
usability and system management.                                                                    more efficient teaming,
While Workplace Web Content                                                                         communication, and decision
Management continues to help                                                                        making.
streamline the Web content                                                                           For ordering, contact:
                                                                                                     Your IBM representative, an IBM Business
management process by placing                                                                        Partner, or the Americas Call Centers at
content creation and management in                                                                      800-IBM-CALL        Reference: YE001
the hands of content experts for
author once, publish everywhere

This announcement is provided for your information only. For additional information, contact your IBM representative,
call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States               IBM is a registered trademark of International Business Machines Corporation.                          205-121
                                                                        provide instant access to live meeting capabilities so
                     Description                                        that team members can share presentations and
                                                                        collaborate real-time.
IBM, a leader in collaboration, has created IBM Workplace
Collaboration Services — a single product providing a               •   Document services — Provides a standards-based
completely integrated collaborative environment for use                 document management capability with a choice of a
across an organization.          Workplace Collaboration                basic browser experience or optional rich client
Services is part of IBM Workplace software products, the                experience (requires additional license of the
front-end of computing that strives to make more people                 Workplace Managed Client) to manage the complete
more productive by enabling them to make better                         life cycle of office documents, from inception to
informed decisions and take targeted actions faster. It                 collaborative authoring to review, approval, and
provides a wide range of integrated ready-to-use                        archival.
communication and collaboration capabilities as services            •   Messaging services — Provides standards-based
for the IBM Workplace environment.           This includes              e-mail, calendaring and scheduling, and a personal
capabilities like e-mail, calendaring, and scheduling,                  address book with a choice of rich client (requires
presence and awareness, instant messaging, learning,                    additional license of the Workplace Managed Client)
team spaces, Web conferencing, document, and Web                        or basic browser experience so everyone in an
content management. Managed via a Service Oriented                      organization can stay connected and communicate
Architecture (SOA), Workplace Collaboration Services                    more effectively.
provides organizations modular, reusable components
that offer the flexibility to adapt quickly to changing             •   Web content management services — Helps streamline
business conditions, providing the capabilities users need              the Web content management process by allowing
on demand in the context of the work they′re doing.                     content experts to author and publish Web content
                                                                        quickly and easily.
Across most organizations, people have varying work
needs and IT staff must be able to provide the right tools          •   Learning services — Provides full-featured, flexible,
as requirements and work scenarios change. Workplace                    and standards-based learning functionality that helps
Collaboration Services gives IT teams one product that                  organizations manage their training programs more
can support varying needs and can be easily changed or                  efficiently and integrate learning resources right on
adapted all from one infrastructure for IT to manage. This              the desktop. Integration with other services delivers
provides an easier way to deliver the right productivity                blended learning experiences and provides students
tools throughout an organization than in the past. With                 with enhanced tools such as course discussion areas,
greater flexibility and choice, Workplace Collaboration                 document sharing, Web conferencing, and chat rooms.
Services is enabled to deliver a variety of
                                                                    •   Activity Explorer — Experienced through the optional
server-managed client experiences ranging from
                                                                        Workplace Managed Client, a new innovation that
browser-based to a full rich client. Server-managed
                                                                        helps people to more effectively track and manage
clients provide administrators a security-rich deployment
                                                                        multiple points of interaction (activities) that relate to
model without having to touch the desktop. Coupled with
                                                                        a project or process, extending collaboration beyond
central policy-based management of the end user′s
                                                                        instant messaging and e-mail by allowing teams to
desktop environment, this can result in improved
                                                                        proactively record and organize their shared
business productivity, reducing costs and responding with
                                                                        conversations      and      documents        using     an
speed to any customer demand or opportunity.
                                                                        easy-to-navigate, structured approach.
Providing out-of-the-box value, Workplace Collaboration             •   Templates and forms — Built-in application and form
Services includes self-service tools and a rich                         templates help users of all types to build applications
development framework to deliver a simplified model for                 quickly and efficiently.
building, deploying, and managing a collaborative
Workplace environment and custom applications.                      •   Productivity tools — With the purchase of a license for
Workplace Collaboration Services enables an on demand                   the Workplace Managed Client, built-in productivity
business where end-to-end integration of a company with                 tools include a word processing editor, spreadsheet
customers, partners, and suppliers is essential for rapidly             editor, presentation editor, and a project planner tool
responding    to   customer     demands    and      market              that can interoperate with existing desktop software.
opportunities. The product for everyday collaboration,
IBM     Workplace    Collaboration   Services     provides          •   Common collaborative environment — IBM Workplace
businesses the flexibility to start by solving a single                 Collaboration Services delivers differentiated business
business need such as training the sales force or by                    value through a completely integrated Workplace
solving a broader set of business needs such as achieving               environment that applies common features across all
more efficient teaming, communication, and decision                     of    the   services.      In   addition     to   these
making.     The integrated collaborative environment                    horizontally-integrated    capabilities,     Workplace
delivered by Workplace Collaboration Services includes:                 Collaboration     Services  also     provides    central
                                                                        administration and policy management, federated
•   Instant messaging services — Provides seamlessly                    search capability, and a welcome page that contains
    integrated presence awareness and instant messaging                 commonly used Portlets. Workplace server application
    across all of the collaborative capabilities to help                program interfaces (APIs) provide access to most
    individuals, teams, and entire organizations to be                  functions available in the user interface to give
    more productive when working within a Workplace                     organizations the ability to build custom rich client
    environment.                                                        applications.
•   Team space services — Helps organizations bring
    together dispersed team members to collaborate more
                                                                                         Feature overview
    effectively by using shared team spaces based on
    either ready-to-use or customized templates to meet             IBM Workplace Collaboration Services is for organizations
    unique business needs.                                          seeking to more easily and broadly improve productivity,
                                                                    help people work together more fluidly, simplify access to
•   Web conferencing service — Provides integrated Web              information and business processes, reduce cost of
    conferencing across a Workplace environment to                  software ownership, and in general, work more effectively


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with customers, suppliers, partners, and colleagues. IBM                  −    An API toolkit that enables the creation of
Workplace Collaboration Services provides integrated                           server-managed rich-client applications that can be
ready-to-use     communication       and     collaboration                     used offline (disconnected)
capabilities as services for the IBM Workplace
                                                                          −    The application switcher feature, making it faster
environment that enable people to do their jobs more
effectively — anytime, anywhere. The feature highlights                        and easier to launch and manage multiple
include:                                                                       applications (and pages)
                                                                          −    Kiosk support, providing the ability for a shared PC
•   A    single completely   integrated    collaborative
                                                                               using a single instance of the IBM Workplace rich
    environment with central administration and policy
                                                                               client installed to be used across multiple users
    management
                                                                               who can access their own personal set of
•   All collaboration capabilities such as e-mail,                             applications and files
    calendaring and scheduling, presence awareness,
                                                                          −    A data access tool that enables data base
    instant messaging, learning, team spaces, Web
                                                                               applications (forms, grids, and reports) to be
    conferencing, and document and Web content
                                                                               created (design mode) and executed (run-time
    management
                                                                               mode)
•   A choice of client experience to optimally support a
    user′s role ranging from a basic browser to a rich                IBM Workplace Collaboration Services optionally
    client                                                            incorporates a rich user experience, which is available as
                                                                      IBM Workplace Managed Client.          In order to take
•   A simplified approach to deploying software using a               advantage of this rich user experience, which includes
    network-centric delivery model, enabling organizations            rich client access to messaging, documents, instant
    to activate only those collaboration services they need           messaging, Activity Explorer, productivity tools, and data
    for their business on demand                                      access, plus the ability to create custom rich client
                                                                      applications, customers and Business Partners must
•   A simplified user interface to reduce training time               license both IBM Workplace Collaboration Services 2.5
•   Out-of-the-box templates and forms for rapid                      and the IBM Workplace Managed Client 2.5. The release
    time-to-value, designed to meet industry or business              of IBM Workplace Managed Client 2.5 is being coordinated
    needs                                                             by the IBM Workplace Client Technology Project Office
                                                                      (WCT PO) as a “Managed Availability” release. If you are
•   Out-of-the-box template and application editors,                  a customer and are interested in getting more information
    enabling role-based access to application pages and               on the availability of Workplace Managed Client 2.5,
    editing running applications by including a portlet               contact your IBM sales representative. If you are an IBM
    palette and drag/drop of portlets directly on the page            sales representative and your customer is interested in
                                                                      evaluating and potentially purchasing a license for the
•   Broad platform, data base, and operating system
                                                                      Workplace Managed Client, coordinate the request with
    support — not tied to a Win32 desktop, supports
                                                                      the Project Office at: WCT PO/Raleigh/IBM. If you are an
    Linux ™
                                                                      IBM Business Partner, we encourage you to learn more
•   A built-in, self-service, browser-based tool for building         about the “Managed Availability” Workplace Managed
    customized Workplace environments                                 Client at
•   A Services-Oriented Architecture (SOA) that is built                      http://www.lotus.com/partnerswmc
    on the latest Web and messaging standards
•   Integration with Microsoft ™ Office, allowing older                                     Benefit overview
    versions of Microsoft Office applications to integrate
    with team collaboration and document management                   For line-of-business managers and senior management
    functions                                                         seeking to more easily and broadly improve productivity,
                                                                      Workplace Collaboration Services provides a simplified
•   The ability to leverage prior investments in application          work environment, based on the needs of various roles in
    and messaging infrastructure                                      an organization. The integrated Workplace environment
                                                                      gives people secure and reliable access to information
•   Component service APIs provide access to most
                                                                      and applications in the context of the work they are doing.
    functions available in the user interface via Java ™ and
                                                                      Organizations will have the simplicity and manageability
    Web Services, allowing customization of the IBM
                                                                      of one, unified architecture with one development,
    Workplace environment with new components
                                                                      deployment, and management model.
•   An available rich-client experience with:
                                                                      •   Help improve business productivity with a single
    −   Built-in productivity tools, providing seamless                   integrated Workplace environment that has the
        interchange of information with Microsoft Office                  flexibility to solve either a single business need such
        users, ensuring interoperability between users of                 as training the sales force or a broader set of business
        IBM productivity tools and Microsoft Office                       needs such as reusing intellectual capital and
                                                                          achieving more efficient teaming, communication, and
    −   Activity Explorer, an innovative productivity                     decision making.
        component that helps advanced users create a
        unique collaborative       environment    to   more           •   Simplified licensing model enables a business to start
        effectively track and manage multiple points of                   small, using a limited number of services to meet their
        interaction (activities) that relate to a project or              immediate needs. As their needs grow, they can enjoy
        process                                                           increasing rates of return by using more services.
    −   A project planner tool that integrates project                •   Help improve responsiveness by extending the right
        management into the managed client experience,                    collaboration services to the right classes of users,
        while providing secure library services which help                such as:
        in sharing documents and ensuring users have the
                                                                          −    Customer service agents who can use instant
        latest versions of the project plan
                                                                               messaging and shared team spaces for instant


                                                                -3-                                                         205-121
        access to resident experts and information to solve              within a Workplace environment.         With pervasive
        customer issues fast                                             presence awareness and instant messaging, people
                                                                         have instant access to the right people and information
    −   Senior managers who need online and offline                      when they need it. Whether needing to contact a
        access to e-mail, calendaring, instant messaging,                document author directly from the document library,
        and shared team spaces and who regularly use                     one or more contacts from the contact list, or even the
        Web conferencing to hold meetings and attend                     person who has sent you an important e-mail
        management training courses                                      message, the instant messaging services enable
•   Reduce travel costs with an online work environment                  people to see who is online (presence awareness) and
    that includes Web conferencing, learning, and more.                  to contact them immediately. This can help bring
                                                                         together     geographically     and     organizationally
•   Help improve productivity with the right capabilities in             dispersed team members, to increase personal, team,
    the context of a users role and the business activity                and     organizational   productivity,    to    improve
    on which they are working.                                           responsiveness, and to facilitate faster and better
                                                                         collective decision making.
•   Help accelerate collaborative business processes by
    bringing the right information together with the people
                                                                     •   Team space services
    who can answer a question immediately, reducing
    tasks that previously took days or weeks down to
                                                                         Enables organizations to bring together geographically
    minutes.
                                                                         and organizationally dispersed team members to help
•   Simplify user experience with one log-on to the                      increase     personal,   team,    and   organizational
    collaboration services needed to get the job done.                   productivity using shared team spaces based on
                                                                         ready-to-use templates or customizable team spaces.
•   Help reduce costs and improve customer and/or                        The team space services provided with Workplace
    employee satisfaction with self-service tools for                    Collaboration Services includes 11 team space
    creating a new Workplace environment.                                templates while also providing the ability to build
•   Help reduce Web site bottlenecks and improve content                 custom      applications   and    custom     templates.
    accuracy with a streamlined, auditable Web content                   Individuals and teams can also utilize the flexible
    management service.                                                  self-service management capability of Team Spaces
                                                                         with Member Management, providing a simplified
For senior IT management seeking a simpler means to                      means for people to gather and participate in
use and manage software, to broaden yet simplify their                   collaboration. Designed for rapid deployment and a
collaboration software environment, to leverage existing                 reduced learning curve, the templates provide an
IT investments and consolidate infrastructure, to improve                intuitive model for administrators to easily customize
business productivity and reduce total cost of ownership,                team spaces to meet industry or business process
Workplace Collaboration Services can:                                    specific requirements with no programming skills
                                                                         required.
•   Simplify purchase, deployment, and management with
    a single integrated collaboration environment instead            •   Web conferencing services
    of multiple products from multiple vendors.
                                                                         Provides integrated Web conferencing across a
•   Align IT investments, streamline operational support,
                                                                         Workplace environment to give individuals, teams, and
    help reduce IT costs, and allow focus on content and
                                                                         entire organizations instant access to live meeting
    services, not maintenance of technology.
                                                                         capabilities so team members can collaborate in
•   Provide a simplified approach to deploying software                  real-time and share presentations.              Enables
    using a network-centric delivery model, enabling                     organizations to bring together geographically and
    organizations to activate only those collaboration                   organizationally dispersed team members to increase
    services they need for their business on demand.                     personal, team, and organizational productivity while
                                                                         reducing or eliminating travel costs.        With Web
•   Help drive down recurring IT costs normally associated               conferencing services, the meeting moderator of a
    to retraining and deployment of new tools and                        Web conference has the flexibility to define and control
    collaborative products as business needs change,                     member access and participation.            Also, Web
    avoiding cost and complexity of supporting multiple                  conferencing capabilities are integrated with the range
    systems with dissimilar tools and support of standards.              of services provided by Workplace Collaboration
•   Help improve employee satisfaction and reduce                        Services to enable organizations to deploy roles-based
    dependency on IT resources using self-service tools                  environments that are specially tailored to help users
    for creating a custom Workplace environment as                       perform their daily work activities more efficiently.
    needed.                                                          Features provided to enable team collaboration:
•   Simplify the infrastructure using a common
                                                                     •   Membership — Provides the ability for the moderator
    administration model, a common place to deploy and
                                                                         of a customizable team work space or Web conference
    provision various collaboration services to end users,
                                                                         to define and control member access and participation.
    and a common model for developing collaborative
    applications.                                                    •   Templates — Provides the ability for administrators to
                                                                         easily customize team spaces to meet industry or
              Detailed features description                              business process specific requirements with no
                                                                         programming skills required.
Capabilities provided to enable team collaboration:                  •   Team spaces — Includes 11 ready-to-use team space
•   Instant messaging services                                           templates; also provides the capability to build custom
                                                                         applications and custom templates.              Includes
    Provides seamlessly integrated presence awareness                    self-service management of Team Spaces with
    and instant messaging across all of the collaborative                Member Management as an area for gathering people
    capabilities to enable individuals, teams, and entire                to participate in collaboration.
    organizations to be more productive when working

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•   Instant messaging and presence awareness —                           timely information, giving people more time to focus
    Provides the ability to know, in advance, whether a                  on their core business.
    person is available to collaborate, exchange instant
    messages, share information, and/or take action.                 •   Seamlessly    bringing   together     geographically
                                                                         dispersed team members, and instilling a heightened
•   Team library — A centralized location for documents                  sense of community and deeper relationships with
    with methods for tracking changes and comments                       customers and Business Partners.
    made by team members. Authorized members can
    read, edit, and delete documents, as well as create and          •   Helping increase personal, team, and organizational
    delete folders to organize information and content.                  productivity.

•   Discussion forum — Allows members to engage in                   •   Helping improve responsiveness to customers as well
    threaded discussions; also provides the ability to                   as colleagues, Business Partners, and suppliers, all
    create Web-based discussion forums.                                  while helping reduce the need for in-person meetings
                                                                         and the costs associated with related business travel.
•   Web conferencing — Provides live meeting capabilities,
    so that dispersed team members can collaborate in                •   Enabling faster, more informed team decision making,
    real-time and share presentations. The moderator can                 centralizing timely and accurate information directly
    share presentations and give participants the option                 related to the decision at hand.
    to download meeting materials. Users can participate             Plus, the team           collaboration   services   can     help
    in Web conferences with their Web browser (no client             organizations to:
    download required). Members can schedule, prepare,
    attend, and search Web conferences.                              •   Improve responsiveness
•   Search — Provides the ability for authorized members             •   Enhance and optimize customer service interactions
    to search team spaces and Web conferences.
                                                                     •   Anticipate and dynamically respond              to    market
Also supported:                                                          opportunities and competitive threats
•   Streamlined creation of Web conferences                          Document capabilities
•   Streamlined creation of Team Spaces                              The integrated document capabilities provide a simplified
                                                                     model for every user to share, edit, and organize
•   Column sorting in catalog
                                                                     documents in a secure environment across the
•   Notifications of new memberships                                 organization. This capability provides a standards-based,
                                                                     collaborative document library experience with a choice
•   Embedded browser in rich client to access team                   of either Web browser or optional “rich client” user
    collaboration capabilities                                       experience, provided by the Workplace Managed Client.
•   Renaming templates                                               It also facilitates the process of document life cycle
                                                                     management from collaborative authoring to archival and
•   New team space templates (Event Planning, Sales                  makes it easy to find, store, and manage important
    Team, Marketing Team, HR Team, Customer Support                  information     including     documents,     spreadsheets,
    Team, Employee HR Site )                                         presentations, drawings, e-mails, and more. Document
                                                                     services can help organizations manage documents
•   New role-based options in the Template Editor                    efficiently and predictably and enable consistent sharing
•   Productivity enhancements to the Application Editor              of information, building the foundation for all their content
                                                                     management processes. It can be easily integrated
•   Browser-based Form Templates and Editor                          across existing supported infrastructures to take full
                                                                     advantage of current IT investments while also delivering
•   Ability to create forms and lists from a browser
                                                                     a rich client experience traditionally found in desktop
•   Enhanced integration of Team Space            document           applications, with all of the cost benefits and
    libraries in a Microsoft environment                             manageability of Web-based applications. For example,
                                                                     employees with infrequent access to your company′s
Providing standards-based team collaboration capabilities            network have the ability to work offline with access to the
that can leverage existing IT skills and technologies:               latest company information that was just replicated to
                                                                     their local system. Also, IT can examine the possible
•   Integrates with existing supported infrastructures, like         reduction of existing costs or at least a portion of their
    IBM Lotus ® Domino ™ , using open standards including            user base with the included productivity editors in the
    J2EE, LDAP, and HTML.                                            optional rich client experience. The document services
•   Embraces standards-based security features for                   also bring server-managed capabilities of the client to the
    authentication of users, confidentiality of content, and         editors so maintaining individual desktop machines can
    integrity of data.                                               be automated to assure that end users have the latest
                                                                     versions of the editors.
•   Supports real-time and team collaboration scenarios
    to help make it easier and more cost-effective to                Document features
    install, use, upgrade, and maintain than separate
    products for each unique, yet fully integrated,                  Enterprise document management capabilities:
    capability.                                                      •   Library services for check-in            and     check-out,
                                                                         versioning, and document locking
Benefits: Individuals, teams, and entire organizations,
together with their customers, Business Partners, and                •   Document lifecycle management
suppliers, can become better informed, more productive,
and more efficient by:                                               •   My documents view
                                                                     •   Collaboration   by    way of instant messaging and
•   Providing instant, any time access to people and
                                                                         awareness
    information, minimizing the cycles associated with
    e-mail and voice-mail “tag” and complex searches for             •   E-mail archiving from IBM Workplace Messaging


                                                               -5-                                                             205-121
•   Access to portal document libraries                            of communications containing critical information to help
                                                                   reduce costs, improve productivity, and increase
•   Optional integration with DB2 ® Content Manager as a           competitive advantage. Also, the messaging services are
    repository                                                     integrated with other capabilities provided by Workplace
•   Workplace Builder — Provides the ability for customers         Collaboration Services such as providing the ability to
    to easily customize document library portlets to meet          archive e-mail directly into the document library. This
    industry or business process-specific requirements             enables     organizations     to    deploy      roles-based
                                                                   environments that are specially tailored to help users
Rich client experience also includes:                              perform their daily work activities more efficiently.
•   Rich document editors for word processing,                     Messaging features
    spreadsheets, presentations, and project management
                                                                   Mail:
•   Dynamic client provisioning
                                                                   •   Support for a variety of mail views (Inbox, Drafts, All
•   Disconnected (offline) support                                     Documents)
•   Secure encrypted local document store                          •   Support for creating rich text messages (for example,
                                                                       attachments, bolding, bullets, images, and so on)
Document benefits
                                                                   •   Attachment viewers/converters
•   Helps improve organizational effectiveness by
    providing centralized, consistent management of                •   Mail Signature Phrase — ability to add signatures to
    documents and information                                          outgoing mail messages in either rich or plain text
•   Document editors can offer flexibility for updating            •   Support for Personal Address Book
    many common file types
                                                                   •   Integrated instant messaging — presence awareness
•   Promotes collaboration via support of awareness of
    and chat with document authors, editors, and owners            •   Integration with the document service, archive e-mail
                                                                       directly into the document library
•   Speeds decisions because you can reuse information
    that is stored in shared documents                             •   End-user spam filtering, users can “vote” any message
                                                                       as spam by selecting “Delete Message as Junk Mail”
•   Helps eliminate wasteful recreation of documentation               from the Actions menu
    or work based on incorrect or outdated documentation
                                                                   Calendaring and scheduling:
•   Provides a secure-rich environment and synchronous
    experience for end users to create, import, edit, and          •   Supported   multiple  calendar    entry   types   —
    save documents, presentations, and spreadsheets                    Appointment, Reminder, All day event, Anniversary
    within an integrated rich client experience
                                                                   •   Create/Accept/Decline/Cancel/Reschedule        meeting
•   Can help improve productivity of employees with                    capabilities
    infrequent access to your company′s network with
                                                                   •   Calendar Views — includes one day, five days, one
    ability to work offline (disconnected) using a secure
                                                                       week, and monthly
    local store
                                                                   •   Support for international calendars — Gregorian,
•   Can help lower total cost of ownership through
                                                                       Japanese, Buddhist, Islamic — civil, and Taiwanese
    infrastructure  simplification  using  a  common
    administration model, a common place to deploy                 •   Integration with team collaboration (Web conferencing
    collaborative document management capabilities to                  capability) — requires       the    Workplace   Team
    end users, with low- to no-touch deployment model                  Collaboration SKU
    coupled with central policy-based management of the
    end user′s desktop environment                                 IBM Workplace rich client experience:

Messaging capabilities                                             •   Ability to use mail and calendar when offline
                                                                       (disconnected support) — same experience as when
Provides standards-based messaging functionality that is               connected
security-rich, scalable, easily deployed, and can be
integrated across existing infrastructures to take full            •   Provides an encrypted secure local data store —
advantage of current IT investments. Enabled by the                    Cloudscape database
innovative IBM Workplace Client Technology, the                    •   Ability to provide dynamic updates/maintenance to
messaging services provide an extensive range of                       end-user desktops from central administration
capabilities.    While it offers a simple messaging
experience for browser users, it can also provide                  •   Attention indicators — end-user productivity feature
server-managed delivery of a rich client experience for                that provides users with more information about their
those users who can benefit from an extended set of                    messages (for example, graphically indicates if the
integrated     productivity   tools    such as    offline              recipient of the message is actually listed in the To
(disconnected) support with an encrypted local message                 field or the cc field of the mail header)
store.     With the flexibility and robust capabilities
traditionally found in desktop applications, plus the              •   Mail threading — end-user productivity feature that
manageability     and    cost   benefits of Web-based                  uses secondary highlighting to show the relationship
applications, the rich client messaging experience                     between messages
provides the best of both worlds. The messaging services           •   Support for policy-based user settings (for example,
are designed to enable organizations to communicate                    enabling or disabling instant messaging, and so on)
more directly with timely information to the “deskless”
employees and at the same time can help to minimize                Advanced spam technology:
expenses by reducing or eliminating the need for printed
materials, postage, and response tracking currently                •   The spam engine systematically learns to identify
required. This can help businesses increase the speed                  spam, based on a set of attributes.


205-121                                                      -6-
•   The administrator can set the retention period for                by placing content creation and management in the hands
    spam and have it automatically deleted after a                    of content experts for author once, publish everywhere
    specified number of days.                                         control — helping reduce content development and
                                                                      implementation time with its reusable site component
Support for third-party software/hardware:                            architecture. The Web content management services
                                                                      help organizations to manage the lifecycle of content with
•   APIs for integration with anti-virus software enables
                                                                      a built-in approval process (via built-in workflow) and to
    development of custom solutions for sophisticated
                                                                      improve responsiveness by quickly updating information,
    anti-virus protection
                                                                      in minutes rather than days, helping to reduce risk and
•   Extended platform support                                         associated costs. Built on the latest standards, it is
                                                                      security-rich, easily deployed, and can be integrated
•   Extended database support                                         across existing infrastructures to take full advantage of
                                                                      current IT investments.
Provides standards-based messaging capabilities that can
leverage existing IT skills and technologies:                         Web content management features
•   Integrates with existing supported infrastructures, like          Web content management is a flexible, scalable, and
    IBM Lotus Domino, using open standards including                  configurable Web content management system with a
    J2EE, LDAP, SMTP, and HTML                                        portlet-style front end that seamlessly integrates into the
•   Embraces standards-based security features for                    IBM Workplace environment.               It is an open,
    authentication of users, confidentiality of content, and          standards-compliant product that uses a point-and-click
    integrity of data                                                 interface that gives your staff an instant way to find and
                                                                      personalize essential enterprise information — instead of
Messaging benefits                                                    waiting indefinitely for it to be extracted from a multitude
                                                                      of repositories, systems, and obscure applications by
For all corporations today, especially in manufacturing,              overworked developers — and create their own portlets
retail, wholesale, government, and distribution industries,           fast. The product features include:
who are seeking a simple, cost-effective alternative for
communicating information to large numbers of                         •   End-to-end Web content management — Content can
“deskless” employees (users without an e-mail solution                    be created (using a WYSIWYG rich text editor),
today and who may require only occasional access), with                   managed, and published to multiple Web sites as well
the ability to provide extended productivity features                     as IBM Workplace.
required by advanced users through a common shared
                                                                      •   A collaborative environment that makes it easy for
environment.
                                                                          users of all levels to work together and complete
•   Help improve employee productivity with the right                     review and approval workflow processes.
    messaging capabilities in the context of the user′s role          •   Personalization that dynamically delivers content that
    and the business activity on which they are working                   is relevant to the users and their roles.
•   Reduce     costs    associated    to    paper-based               •   Rapid portal development — Portlets are created using
    communications while helping increase productivity by                 a simple point-and-click interface within WebSphere ®
    transforming employee-to-employee communication                       Portal Server, completely removing the need for Java
•   Gives all of your employees access to the timely                      development skills. Now anyone can access and
    information they need to be more responsive to                        personalize all content, freeing IT staff to focus on
    customers, colleagues, and business needs                             mission-critical tasks.

•   Help improve employee productivity and morale by                  •   Better managed business content — Content and
    giving them a “voice” in the organization                             components        from     Workplace     Web       Content
                                                                          Management Web applications and Internet, intranet,
•   Help increase responsiveness and productivity by                      and extranet sites are immediately available in the
    providing extended messaging capabilities to current                  portal. Users create, manage, and publish information
    e-mail users                                                          straight into the portal for high availability of accurate,
                                                                          relevant, and up-to-date information across all
•   Help increase employee, partner, and customer
                                                                          organizational boundaries.
    satisfaction by providing a simplified client experience
    that is better suited to business tasks                           •   Extensive     worldwide      language     support    for
                                                                          international organizations making the product more
•   Infrastructure simplification  using     a    common
                                                                          globally marketable than our competition′s products
    administration model to deploy and provision
                                                                          (including support for bidirectional content entry for
    messaging and collaborative capabilities to end users
                                                                          Arabic and Hebrew languages). Support is provided
•   Provides     administrators   a     secure,    no-touch               for the entry and management of all Group 1, Group
    deployment model coupled with central policy-based                    2, and Group 3 languages.          New languages for
    management of the end user′s desktop environment,                     Version 2.5 are Albanian, Bulgarian, Belarusian,
    simplifying IT operational support while reducing costs               Catalan, Croatian, Estonian, Hindi, Icelandic, Latvian,
                                                                          Lithuanian, Macedonian, Romanian, Serbian (Cyrillic),
Web content management capabilities                                       Serbian (Latin), Slovak, Slovenian, Thai, and Ukrainian.
                                                                          The UI is translated into G1 and G2 languages already.
The integrated Web content management functionality
helps streamline the Web content management process                   •   A user interface that is portlet-based, consisting of
through powerful end-to-end Web content management                        portlets for authoring, preview, and rendering/delivery,
for multiple Internet, intranet, extranet, and portal sites.              providing a single user interface system for all portal
It enables users to rapidly create Web sites and portlets                 content management applications. These facilitate
that personalize information without programming                          common access, deployment, and other administration
resources, so content can be rapidly channeled into the                   tasks via a common look and feel interface, and
sites without the need for specialized skills. With its rapid             provide enhanced authoring capabilities.
content deployment capability and point-and-click
interface, it helps relieve IT and Webmaster bottlenecks


                                                                -7-                                                          205-121
•   Enterprise user management and directory support by              programs to address them. The automatic assignment
    using WebSphere Member Manager as the core                       of learning activities as part of a flexible employee
    member management service to identify both content               development plan ensures that the appropriate
    authors and consumers. With this new feature, users              information is delivered to the users so they can work
    can be managed across Portal, Web content                        towards closing their skills gaps. The learning services
    management services, document management, and                    also feature an authoring tool for creating customized
    other compliant systems with single sign-on capability           courseware and offline access to courseware for mobile
    leveraging existing LDAP infrastructure and providing            workers.     System reports track individuals′ training
    integration with Tivoli ® systems.                               activities and resource usage. Enabling customers to
                                                                     manage their entire training program worldwide from a
Web content management benefits                                      single integrated collaborative environment, the learning
                                                                     services can deliver a variety of learning experiences to
The Web content management services can streamline
                                                                     groups of students, wherever they are located. Also, it
the Web content management process, help you shorten
                                                                     can use customer-supplied job profile information to
time to market, reduce costs, streamline business
                                                                     deliver roles-based learning resources right to the
processes, enhance customer service, and improve
                                                                     desktop, so workers can access personalized, relevant
information availability. In addition, it helps to:
                                                                     information and courseware in a “just-in-time” fashion.
•   Streamline the Web content management process by                 By leveraging collaborative tools such as Web
    managing the lifecycle of content with built-in approval         conferencing, chat rooms, discussion, and document
    process via built-in workflow                                    sharing, the integrated learning services provide an
                                                                     invaluable collaborative environment for learning, leading
•   Improve responsiveness by quickly             deploying          to improvements in course completion and retention
    information in minutes versus days                               rates. The integrated learning services can help enhance
                                                                     the learning experience, letting students communicate
•   Reduce risk and associated costs
                                                                     with their classmates and instructors either immediately
•   Publish faster in multiple locations because          of         or at their convenience.
    component architecture′s re-use of components
                                                                     Learning features
•   Solve Webmaster and IT bottlenecks of content
    management by separating presentation (Web design)               •   Easy-to-use, flexible, and configurable learning
    from content, each managed separately                                management solution that enhances the IBM
                                                                         Workplace environment with real-time access to
•   Improve information access for customers, suppliers,                 learning resources.
    Business Partners, and employees
                                                                     •   Helps organizations to more cost-effectively manage
•   Allow easy creation of content using familiar available              their classroom-based and e-learning training
    desktop applications                                                 programs and content and adapt them to changing
                                                                         organizational requirements.
•   Improve customer, Business Partner, and supplier
    support with more current and relevant information               •   Built-in authoring tool helps people disseminate
                                                                         knowledge by developing customized courseware.
•   Improve decision making
                                                                     •   Includes Web service APIs to automate external
•   Improve business productivity
                                                                         processes and help reduce administrative overhead.
•   Integrate    with    back-end     systems     without
                                                                     •   Provides collaborative capabilities to support live
    re-engineering, and reuse legacy data and information
                                                                         learning session scheduling and class interactions.
    from many sources or applications
                                                                     •   Support for industry standards allows customers to
•   Integrate with native authoring tools
                                                                         reuse their existing third-party courseware libraries.
•   Provide a consistent look and feel and consistent
                                                                     •   Includes skills management tools to help identify
    content worldwide
                                                                         student developmental needs and design training
•   Personalize content to the user and/or audience to                   activities that directly contribute to organizational
    increase repeat visitors to sites                                    goals.
•   Integrate with portals, personalization, and shopping            •   Provides organizations with a streamlined, more
    cart   for   e-commerce,     software     configuration              flexible way to educate employees on the skills they
    management,     digital   asset   management,      and               need     to    comply    with     industry/government
    document management                                                  requirements, stay competitive, and respond to
                                                                         changes within their marketplace.
•   Decrease redundancy
                                                                     •   Can help organizations achieve cost savings and
•   Enhance customer service for improved loyalty                        productivity improvements by delivering online
•   Work with open standards                                             training versus sending employees to classroom
                                                                         sessions, providing measurable ROI.
Learning capabilities
                                                                     •   Provides a single, company-wide access point for
Workplace Collaboration Services includes a powerful,                    professional development via the My Learning portlet
standards-based learning system that provides users with                 that incorporates pertinent educational resources onto
personalized, online learning resources in the context of                everyone′s desktop. The My Learning portlet is a
day-to-day work activities.       Supported through the                  powerful productivity tool that provides people with
integrated learning services, it provides a variety of                   “anytime, anywhere” access to information.
administrative capabilities that enable customers to more            •   Enables employees to self-manage their learning
efficiently organize and manage their classroom-based                    activities, enroll in desired classes, and keep updated
and e-learning activities, resources, and courseware.                    on the status of their training programs.
Skills management tools help managers identify
individuals′ skills gaps and develop effective training


205-121                                                        -8-
•   Delivers a personalized learning environment that can           •   Train employees at their desktop on business-critical
    be adapted to fit specific user roles, industries,                  challenges such as new product introduction or new
    regions, or job functions. The portlets′ content can be             hire training
    customized to suit a user′s job role, industry, and
    profile, delivering an appropriate learning environment         •   Meet ever-changing regulatory compliance challenges
    tailored to each user.                                              with tracking and reporting of worker training activities

•   Includes an easy-to-use courseware development and                   Enhanced IBM Workplace software products
    management authoring tool, complemented by
    courseware administration functions. The authoring              IBM Workplace Web Content Management, Standard
    tool enables subject matter experts to create and               Edition
    deliver internally developed courseware for projects
    such as new product introductions, customer training,           What′s new
    or teaching “best practices” to workers.
                                                                    •   An expanded set of worldwide language support for
•   Produces a variety of reports on students′ training                 international organizations making the product more
    activities. Activity reporting is often an important                globally marketable than our competition′s products
    component of structuring certification programs and                 (including support for bidirectional content entry for
    for measuring compliance with new industry and                      Arabic and Hebrew languages). Support is provided
    government regulations.                                             for the entry and management of all Group 1, Group
•   An open architecture and support for industry                       2, and Group 3 languages.          New languages for
    standards enables integration          with   supported             Version 2.5 are:      Albanian, Bulgarian, Belarusian,
    third-party back-office systems, such as SAP and                    Catalan, Croatian, Estonian, Hindi, Icelandic, Latvian,
    PeopleSoft. In addition, it supports industry standards             Lithuanian, Macedonian, Romanian, Serbian (Cyrillic),
    such as Shareable Content Object Reference                          Serbian (Latin), Slovak, Slovenian, Thai, and Ukrainian.
    Model (SCORM) and Aviation Industry CBT Committee                   The UI is translated into G1 and G2 languages already.
    (AICC), which provide compatibility with existing               •   Enhanced user interface (portlet-based) rewritten as a
    courseware libraries.                                               WebSphere Portal application consisting of portlets for
•   Provides the option for organizations to offer their                authoring, preview, and rendering/delivery, providing
    employees a wide variety of third-party developed,                  a single user interface system for all portal content
    standards-compliant courseware from IBM Business                    management applications. These facilitate common
    Partners.                                                           access, deployment, and other administration tasks via
                                                                        a common look and feel interface and provide
Learning benefits                                                       enhanced authoring capabilities.

The learning services solve the problem of how to quickly           •   Enterprise user management and directory support by
develop, deliver, and manage up-to-date training and                    using WebSphere Member Manager as the core
just-in-time learning resources to a dispersed audience                 member management service to identify both content
across the enterprise. Skills management tools help                     authors and consumers. With this new feature, users
ensure that employees get the training best suited to their             can be managed across Portal, Web Content
job role and performance goals, and reporting tools                     Management, Document Management, and other
measure each employee′s progress. In general, the                       compliant systems with single sign-on capability
system can act as a central point for organizing and                    leveraging existing LDAP infrastructure and providing
administering all training activities, courseware, and                  integration with Tivoli systems.
curricula, which can vastly improve a training                      •   Automated installation of application and configuration
department′s efficiency and save on training expenses.                  in Workplace environment (for example, setup of
It can deliver major business benefits, including lower                 required administration tasks, Workplace pages,
training costs, higher employee productivity, and reduced               portlets, users), making it ready to go.
administrative expenses. Also, businesses can benefit
with the ability to easily customize content, which enables         •   Automated migration from Version 2.0.
their organization to quickly develop and deliver training
to enhance the skills and performance of their employees.           •   Support for HP/UX.

The learning services can help:                                     Overview

•   Develop personalized education plans to help                    IBM Workplace Web Content Management, Standard
    employees improve expertise and/or develop new                  Edition allows you to leverage existing skills, content, and
    skills to better manage job responsibilities                    infrastructure for a cost-effective way to manage content.
                                                                    Workplace Web Content Management helps ensure that
•   Allow students to self-manage their training programs           content from Workplace Web Content Management,
    and access learning resources on an as-needed basis             stored in Lotus Notes® , SQL databases, or IBM DB2
    to support better decision-making                               Content Manager repositories is accessed easily and
                                                                    readily available to IBM WebSphere Portal Server for
•   Reduce travel and training costs with online learning           sophisticated presentation.
    environment that supports remote and mobile workers
                                                                    Workplace Web Content Management provides a powerful
•   Improve productivity with the right learning tools in
                                                                    point-and-click portlet configuration for your staff. It
    context of users′ role and the business activity on
                                                                    extends and accelerates WebSphere Portal Server,
    which they are working
                                                                    reducing the development effort required to develop and
•   Accelerate business processes by providing people               deploy business-critical applications that simplify the
    with access to the information and people they need             creation, management, and personalization of content
    to solve a problem, reducing the time it takes to               and assets for Internet, intranet, and extranet sites. The
    perform a task                                                  simple, yet powerful point-and-click interface helps enable
                                                                    users to rapidly personalize information without
                                                                    programming.



                                                              -9-                                                         205-121
Features                                                                 •   Improve decision making
IBM Workplace Web Content Management, Standard                           •   Improve business productivity
Edition is a flexible, scalable, and configurable Web
                                                                         •   Integrate    with    back-end     systems     without
content management system with a portlet-style front end
                                                                             re-engineering, and reuse legacy data and information
that seamlessly integrates into the IBM Workplace
                                                                             from many sources or applications
environment. It is an open, standards-compliant product
that uses a point-and-click interface that gives your staff              •   Integrate with native authoring tools
an instant way to find and personalize essential
enterprise information (instead of waiting indefinitely for              •   Provide a consistent look and feel and consistent
it to be extracted from a multitude of repositories,                         content worldwide
systems, and obscure applications by overworked                          •   Personalize content to the user and/or audience to
developers) and create their own portlets fast. The                          increase repeat visitors to sites
product features include:
                                                                         •   Integrate with portals, personalization, and shopping
•   End-to-end Web content management — Content can                          cart   for   e-commerce,     software     configuration
    be created (using a WYSIWYG rich text editor),                           management,     digital   asset   management,      and
    managed, and published to multiple Web sites as well                     document management
    as IBM Workplace.
                                                                         •   Decrease redundancy
•   A collaborative environment that makes it easy for
    users of all levels to work together and complete                    •   Enhance customer service for improved loyalty
    review and approval workflow processes.
                                                                         •   Work with open standards
•   Personalization that dynamically delivers content that
    is relevant to the users and their roles.                                   Accessibility by people with disabilities
•   Rapid portal development — Portlets are created using
    a simple point-and-click interface within WebSphere                  IBM is committed to providing accessible Workplace
    Portal Server, completely removing the need for Java                 products for use by people with disabilities.
    development skills. Now anyone can access and
    personalize all content, freeing IT staff to focus on                      Section 508 of the U.S. Rehabilitation Act
    mission-critical tasks.
                                                                         IBM is committed to providing accessible Workplace
•   Better managed business content — Content and                        software products for use by people with disabilities. For
    components       from     Workplace      Web       Content           more information on accessibility, visit
    Management Web applications and Internet, intranet,
    and extranet sites are immediately available in the                       http://www-306.ibm.com/able/
    portal. Users create, manage, and publish information
    straight into the portal for high availability of accurate,          For more information on Workplace software products,
    relevant, and up-to-date information across all                      visit
    organizational boundaries.
                                                                              http://www.ibm.com/lotus/workplace
•   Comes in both Java and Domino editions and is
    available for either enterprise-sized organizations or
    small to mid-sized organizations.
                                                                                         Product positioning
Benefits
IBM Workplace Web Content Management, Standard                               The path to IBM Workplace software products
Edition streamlines the Web content management
process, helps you shorten time to market, reduces costs,                IBM is delivering a clear path today for organizations to
streamlines business processes, enhance customer                         choose simplification and reduced cost of ownership for
service, and improves information availability. Workplace                their own future. You will be able to leverage existing
Web Content Management can help:                                         software assets such as Lotus Notes® and Domino or
                                                                         WebSphere Portal and still take advantage of the
•   Streamline the Web content management process by                     capabilities in the IBM Workplace collaboration platform.
    managing the lifecycle of content with built-in approval             You are able to purchase one or more products from the
    process via built-in workflow                                        integrated family of collaborative applications in flexible
                                                                         ways that allow you to quickly realize benefits with
•   Improve responsiveness by quickly               deploying            simplicity, flexibility, and rapid time to value. At whatever
    information in minutes versus days                                   point your organization is starting, IBM can show you how
•   Reduce risk and associated costs                                     you can grow.

•   Publish faster in multiple locations because             of          With new products and enhancements made to existing
    component architecture′s re-use of components                        IBM Workplace software products, we continue to support
                                                                         the future growth plan for all of our current customers,
•   Solve Webmaster and IT bottlenecks of content                        whether Lotus Notes and Domino-based or Portal-based.
    management by separating presentation (Web design)                   In addition, we can clearly identify how these products
    from content, each managed separately                                can benefit current J2EE-based organizations and how
•   Improve information access for customers, suppliers,                 these open standard products can be integrated with
    Business Partners, and employees                                     infrastructure and application investments from other
                                                                         vendors. There is a path for everyone.
•   Allow easy creation of content using familiar available
    desktop applications                                                 As a Lotus software customer, you can:

•   Improve customer, Business Partner, and supplier                     •   Continue to derive value from current and future
    support with more current and relevant information                       releases of Lotus Notes and Domino, and other Lotus
                                                                             software products, as they can be integrated into the


205-121                                                           -10-
    IBM Workplace environment using new portlets and
    tools                                                                          Reference information
•   Purchase and implement IBM WebSphere Portal to                   Software Announcement 204-171, dated July 27, 2004
    extend the reach of current investments
                                                                     Trademarks
•   Integrate open standards-based IBM Workplace
    software products into your existing supported                      Domino is a trademark of International Business Machines
    infrastructure                                                      Corporation in the United States or other countries or both.
                                                                        Lotus, DB2, WebSphere, Tivoli, Lotus Notes, and Notes are
•   Be assured that existing investments in Lotus software              registered trademarks of International Business Machines
    are planned to be carried forward to comparable                     Corporation in the United States or other countries or both.
    components and capabilities within the IBM Workplace                Microsoft is a trademark of Microsoft Corporation.
    family of integrated collaborative applications                     Java is a trademark of Sun Microsystems, Inc.
                                                                        Linux is a trademark of Linus Torvalds in the United States,
As a WebSphere Portal customer, you can:                                other countries or both
                                                                        Other company, product, and service names may be
•   Continue with WebSphere Portal and access your                      trademarks or service marks of others.
    Lotus Domino data via portlets
•   Purchase and implement IBM Workplace collaboration
    products to extend the business integration power of
    WebSphere Portal by introducing rich collaborative
    capabilities and functions
As a new customer, you can:
•   Use IBM Workplace software products as              the
    foundation for your collaborative infrastructure.
•   Use IBM Workplace software products to enhance your
    existing    supported    infrastructure  by  adding
    collaborative capabilities.    Since IBM Workplace
    software products are based on open standards, prior
    infrastructure investments can be leveraged.
•   Purchase both WebSphere Portal and IBM Workplace
    software products for a complete set of capabilities
    that integrate people, processes, applications, and
    content across your organization.
How WebSphere Portal fits:
•   IBM Workplace software products contain the user
    interface element of WebSphere Portal to provide
    flexibility for deploying collaborative environments to
    meet specific business needs and to provide a
    common interface, which can be tuned to the tasks of
    individuals.     When purchasing one or more IBM
    Workplace software products, you can use WebSphere
    Portal to surface only Lotus software products. A
    WebSphere Portal license is required for any use
    outside the context of Lotus software products.
•   Market-leading WebSphere Portal provides users an
    integrated, secure access point to business processes,
    information, and third-party applications to develop
    B2B, B2E, and B2C portals. It is a complimentary
    purchase for organizations that want to combine rich
    collaboration capabilities into a portal to maximize
    simplified access and interaction with other people
    within an integrated business application environment.
    This represents a complete solution that integrates the
    people, applications, content, and processes across
    their enterprise, including IBM Workplace software
    product capabilities.
For more information on WebSphere Portal, visit
     http://www.ibm.com/websphere/portal
For IBM Workplace software product roadmaps and
additional information, visit
     http://www.ibm.com/lotus/workplace




                                                              -11-                                                          205-121
                                                                            IBM US
                                                                            Announcement
                                                                            Supplemental Information
                                                                            May 17, 2005




                    Education support                                                           Offering Information
The following educational offerings will be available:                      Product information           is   available   via   the   Offering
                                                                            Information Web site
Course                          Course                   Course
title 1                         number                   type                      http://www.ibm.com/common/ssi
                                                                            Also, visit the Passport Advantage ® Web site
Implementing IBM                LWM800                   Self-study
 Workplace Messaging                                                               http://www.ibm.com/software/passportadvantage
 2.5
Publishing Web                  LWWCM320A                Classroom
 Content using IBM
 Workplace Web Content                                                                                Publications
 Management With Java ™
Administering IBM               LWWCM730                 Self-study         No publications are shipped with these products.
 Workplace Web Content
 Management                                                                 The IBM Publications Center
Developing Web Sites            LWWCM430B                Classroom                 http://www.ibm.com/shop/publications/order
 Using IBM Workplace
 Web Content                                                                The Publications Center is a worldwide central repository
 Management with Java                                                       for IBM product publications and marketing material with
IBM Workplace 2.5               LWPQ800                  Self-study         a catalog of 70,000 items. Extensive search facilities are
 Concepts                                                                   provided. Payment options for orders are via credit card
IBM Workplace 2.5               LWP850                   Classroom          (in the U.S.) or customer number for 50 countries. A large
 Workshop for                                                               number of publications are available online in various file
 Administrators                                                             formats, and they can all be downloaded by all countries
Introducing IBM                 LWP810                   Self-study         free of charge.
 Workplace 2.5
 Administration                                                             The IBM Publications Notification System (PNS)
Developing                      LWP450                   Self-study
 Applications Using                                                                http://service5.boulder.ibm.com/pnsrege.nsf/
 IBM Workplace Builder                                                             messages/welcome
 2.5                                                                        PNS enables subscribers to set up profiles of interest by
Implementing IBM                LWTC800                  Self-study         order number/product number.             PNS subscribers
 Workplace Team                                                             automatically receive e-mail notifications of all new
 Collaboration 2.5                                                          publications defined in their profiles. These may then be
Administering IBM               LWL310                   Classroom          ordered/downloaded from the Publications Center.
 Workplace
 Collaborative                                                              The PNS site is available in English and Canadian French.
 Learning
Getting Started with            LWL100                   Self-study
 IBM Workplace                                                                                Technical information
 Collaboration
 Learning                                                                   This section focuses on IBM Workplace Collaboration
Getting Started with            LWL210                   Self-study         Services,   but   unless    specified    otherwise,    the
 the Authoring Tool                                                         requirements in this section also apply to other IBM
 for IBM Workplace                                                          Workplace collaboration products: IBM Workplace
 Collaborative                                                              Messaging, IBM Workplace Team Collaboration, IBM
 Learning                                                                   Workplace Documents, and, IBM Workplace Collaborative
1                                                                           Learning. All these products are collectively called “IBM
    Titles are subject to change.
                                                                            Workplace collaboration products” in this document.
IBM Software Services for Lotus ® (ISSL) Education                          Also note:
provides education to support many IBM offerings.
Descriptions of courses for IT professionals (system                        •   Any information that specifically addresses the
administrators and application developers) and end users                        messaging capabilities of IBM Workplace Collaboration
are on the IBM Lotus Education Services Web site at                             Services also applies to IBM Workplace Messaging.
     http://www.lotus.com/services/education.nsf/                           •   Any information that specifically addresses the
     wdocs/educationhomepage                                                    collaborative learning capabilities of IBM Workplace




This announcement is provided for your information only. For additional information, contact your IBM representative,
call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States                   IBM is a registered trademark of International Business Machines Corporation.                       205-121
    Collaboration Services also applies to IBM Workplace                directory each require a minimum of 2 GB of free disk
    Collaborative Learning.                                             space.
•   Any information that specifically addresses the Web                 Estimating disk space requirements for the messaging
    content management capabilities of IBM Workplace                    capabilities of IBM Workplace Collaboration Services
    Collaboration Services also applies to IBM Workplace
    Web Content Management.                                             The database stores mail messages, address books,
                                                                        calendar data, and attachments. Before you install the
           Specified operating environment                              messaging capabilities of IBM Workplace Collaboration
                                                                        Services, determine the total number of messaging user
                                                                        accounts, the allowable mailbox size for each account,
Hardware requirements:       This information may be
                                                                        and the deleted message stub retention period. The
updated periodically on the Web.        For the latest
                                                                        required disk space will then dictate the number of disk
information, refer to the product information center for
                                                                        drives. By default, the messaging services allot 60 MB
IBM Workplace Collaboration Services at
                                                                        of storage to each mail account.
     http://publib.boulder.ibm.com/infocenter/
                                                                        To estimate the gigabytes needed for the mail data, refer
     lwpphelp/index.jsp?
                                                                        to the product information center for IBM Workplace
                                                                        Collaboration Services at
Server hardware requirements: This section describes
the server hardware requirements.                                            http://publib.boulder.ibm.com/infocenter/
                                                                             lwpphelp/index.jsp?
Server processor and memory requirements
                                                                        Estimating disk space requirements for the collaborative
The following table lists the minimum server processor
                                                                        learning capabilities of IBM Workplace Collaboration
and memory requirements for each supported server
                                                                        Services
platform.
                                                                        The amount of disk space required for the data and
Server             Minimum                          Minimum             indexes that comprise the database for the collaborative
platform           processor                        RAM                 learning capabilities depends on the following factors:
IBM AIX®           1.2 GHz Power 4+                 4 GB                •   Number of courses
                    processor                                           •   Number of registered users
Linux ™            2.0 GHz Pentium™ 4               4 GB                •   Average courses per user
                    or equivalent                                       •   Average nodes (course elements) per course
Microsoft ™        2.0GHz Pentium 4 or              4 GB
 Windows™           equivalent                                          Use the following formulas to estimate the size of the data
Sun Solaris        1.28 GHz UltraSparc              4 GB                and indexes in a collaborative learning database:
                    IIIi or equivalent
                                                                        To estimate the data size (in KB), use this formula:
                    processor
                                                                        number_of_courses * (57 + average_nodes_per_course
IBM iSeries ™      Model 810 2-way (750             4 GB
                                                                        *    30.4)   +    number_of_users     *      (10  +
                    MHz) or POWER4™ 1.1
                                                                        average_courses_per_user         *      [3.8      +
                    GHz or higher
                                                                        average_nodes_per_course * 1.1])
Note: The requirements provided are for the default
                                                                        To estimate the index size (in KB), use this formula:
configuration where no external LDAP directories and
                                                                        number_of_courses * (12.3 + average_nodes_per_course
databases are being used.           Contact your IBM
                                                                        *    1.4)    +    number_of_users      *     (1.5  +
representative to determine the capacity requirements
                                                                        average_courses_per_user          *      [1.6      +
for your organization′s deployment.
                                                                        average_nodes_per_course * 0.14])
Using the NTFS file system is recommended for Microsoft
                                                                        To calculate the required disk space, add the data size to
Windows systems.
                                                                        the index size. If the Learning Management and Learning
Server disk space requirements                                          Delivery servers are installed on one server, multiply the
                                                                        result of this calculation by 2 to determine the required
Installing IBM WebSphere ® Application Server, IBM                      disk space.
WebSphere Portal, IBM HTTP Server, IBM Workplace
Collaboration Services, and the IBM Workplace                           Rich client hardware requirements
Collaboration Services databases requires a minimum of
                                                                        The minimum rich client         processor   and   memory
17 GB of free disk space. This amount does not include
                                                                        requirements are as follows:
the disk space required to install the database software.
Installation of the rich client provisioning server requires            •   Intel ™ Pentium 3 processor, 800 MHz
an additional 1.5 GB.                                                   •   512 MB RAM
If you use a two-server deployment or a multiple-server                 To reduce client startup time and increase performance
network deployment, the server that stores the databases                when provisioning and using multiple applications you can
for IBM Workplace Collaboration Services requires a                     use an Intel Pentium 4 processor and increase the amount
minimum of 10 GB of free disk space. The server that                    of memory to, for example, 1 GB.
stores the software components for IBM Workplace
Collaboration Services requires a minimum of 7 GB of                    Disk space recommendations for the rich client are
free disk space, or if you install the rich client provisioning         described in the following table.
server, 8.5 GB of free disk space.
Note: To install on IBM AIX, the /usr directory and /tmp
directory each require a minimum of 2 GB of free disk
space. To install on Linux, the /opt directory and /tmp




205-121                                                           -2-
Installation                              Recommended                   •   +IBM WebSphere Application          Server   Enterprise
scenario                                  disk space                        Edition V5.0.2.7 for iSeries

Productivity tools not installed          350 MB                        WebSphere Portal version
Productivity tools installed              600 MB
                                                                        The following components are being provided with all IBM
 without language pack
                                                                        Workplace collaboration products and cannot be
Productivity tools installed              700 MB
                                                                        substituted:
 with language pack
                                                                        •   IBM WebSphere Portal Enable for Multiplatforms
Server Side Network connectivity requirements
                                                                            V5.0.2.2
The network connectivity requirements are as follows:
                                                                        Supported databases
•   Network adapter and connection to a physical network
                                                                        The IBM Workplace collaboration products require one of
    that can carry IP packets. For example, Ethernet,
                                                                        the following databases running on a supported operating
    token ring, ATM, and so on.
                                                                        system listed above:
•   Static IP address with an entry in DNS.
                                                                        •   IBM Cloudscape V5.1 (Note: This database is installed
•   Configured fully qualified host name.     The portal                    by default and can be substituted with any of the other
    system must be able to resolve an IP address from its                   supported databases.)
    fully qualified host name.
                                                                        •   +IBM DB2 Universal Database ® Enterprise Server
To ensure that the host name is correctly configured in                     Edition V8.1 with Fix Pack 7a
DNS, type one of these commands at the command line
                                                                        •   IBM DB2 Universal Database Workgroup Server
of another server on the network:
                                                                            Edition V8.1 with Fix Pack 7a
•   ping hostname.yourco.com                                            •   Oracle Enterprise Edition 9i Release 2 (9.2.0.4)
•   nslookup hostname.yourco.com (for use on Microsoft                  •   Microsoft SQL Server Enterprise 2000 Service Pack 3,
    Windows)                                                                Service Pack3a
•   dig hostname.yourco.com (for use on Linux)
                                                                        Supported HTTP servers
Software requirements                                                   The IBM Workplace collaboration products require one of
                                                                        the following HTTP servers:
Server software and operating system requirements: This
section describes the server software and operating                     •   Apache HTTP Server V1.3.26, V1.3.28
system requirements.
                                                                        •   IBM HTTP Server V1.3.26.1, V1.3.26.2
Note: Software marked with a plus sign (+) is shipped
                                                                        •   IBM HTTP Server V2.0.49 for iSeries
with the IBM Workplace Collaboration products.
                                                                        •   IBM HTTP Server V2.0.42.1, V2.0.42.2
Supported server operating systems
                                                                        •   IBM Lotus Domino ™ Enterprise Server (as Web server)
One of the following operating systems is required on the                   V5.0.9a, or later
server where the IBM Workplace Collaboration products
will be installed:                                                      •   Microsoft IIS 5.0

•   IBM AIX V5.2 with Maintenance Level 4                               •   Sun ONE Web Server (formerly iPlanet), Enterprise
                                                                            Edition 6.0 with Service Pack 4
•   IBM AIX V5.3
                                                                        Supported LDAP directory servers
•   IBM            iSeries i5/OS, V5R3
                                                                        The IBM Workplace collaboration products may use one
•   Sun Solaris 9, Fix Level 12-2002; Fix Level 112951-08               of the following LDAP directory servers.
•   Microsoft Windows 2000 Server with Service Pack 4
                                                                        •   +IBM Directory Server V5.2
•   Microsoft Windows 2000 Advanced Server with Service
                                                                        •   IBM Directory Server — iSeries V5.1
    Pack 4
                                                                        •   IBM Lotus Domino Enterprise Server (as LDAP server)
•   Microsoft Windows Server 2003 Standard Edition
                                                                            V6.5.1
•   Microsoft Windows Server 2003 Enterprise Edition
                                                                        •   Microsoft Active Directory 2000
•   Red Hat Enterprise Linux AS for Intel (x86) 2.1, 3.0
                                                                        •   Microsoft Active Directory 2003
•   SUSE LINUX Enterprise Server 8 for Intel (x86)
                                                                        •   Novell eDirectory 8.7
WebSphere Application Server versions                                   •   Sun ONE Directory Server 5.2 with Service Pack 3
The following components are being provided with all IBM                Note: If the LDAP server is Lotus Domino V6.5, the IBM
Workplace collaboration products and cannot be                          Workplace collaboration products support searches of
substituted:                                                            secondary Lotus Domino directories that are designated
•   +IBM WebSphere         Application    Server     Enterprise         as “Domain type:     Notes” in a directory assistance
    V5.0.2.6                                                            database on the server.

•   +IBM WebSphere          Application     Server    Network           Supported server Java Development Kit (JDK)
    Deployment V5.0.2.6
                                                                        •   JDK 1.3.1
                                                                        •   JDK 1.4.2 (non-programmable embedded components)


                                                                  -3-                                                          205-121
Supported third-party single sign-on (SSO) products for              •   Microsoft Internet Explorer 6.0 with Service Pack 1 —
the browser client                                                       JRE Sun 1.4.2 or MS JVM 1.1
•   IBM Tivoli ® Access Manager V4.1                                 •   Mozilla 1.4 on Linux — JRE Sun 1.4.2
•   IBM Tivoli Access Manager V5.1
                                                                     •   Mozilla 1.4 on Microsoft Windows — JRE Sun 1.4.2
•   Netegrity Policy Server 5.5
                                                                     •   Mozilla Firefox 1.0 on Microsoft Windows — JRE Sun
Supported third-party public key infrastructure (PKI)                    1.4.2
products
                                                                     •   Mozilla Firefox 1.0 on Linux — JRE Sun 1.4.2
•   IBM Lotus Domino V6.5.2
                                                                     The collaborative learning capabilities of IBM Workplace
•   Microsoft PKI provided with Microsoft Windows 2000               Collaboration Services support these additional browsers
    server                                                           excluding the portal-based student interface:
•   VeriSign 6.0
                                                                     •   Netscape 6.2, or later (on Macintosh only)
Supported proxy servers
                                                                     Supported mail clients
•   IBM WebSphere Edge Server 2.0.2 (PTF-1)
                                                                     In addition to the browser client and rich client, the
•   Tivoli Access Manager 5.1
                                                                     messaging capabilities of IBM Workplace Collaboration
Additional requirements for the collaborative learning               Services supports the following mail clients.
capabilities of IBM Workplace Collaboration Services
                                                                     POP3 clients on Microsoft Windows 2000 and Microsoft
To support complete functionality for live classroom                 Windows XP
sessions, the collaborative learning services requires IBM
                                                                     The    messaging     capabilities  of    IBM   Workplace
Lotus Virtual Classroom V1.1.1, or later.
                                                                     Collaboration Services support the following POP3 clients:
Client software and operating system requirements: This              •   IBM Lotus Notes® V6.5
section describes the client software and operating                  •   Microsoft Outlook Express 6
system requirements for IBM Workplace Collaboration                  •   Microsoft Outlook — XP/2003
Services.                                                            •   WebSphere Portal Internet Mailbox V5.0
Supported operating systems for the browser client                   IMAP clients on Microsoft Windows 2000 and Microsoft
                                                                     Windows XP
The following operating systems are supported            for
browser clients:                                                     The   messaging     capabilities   of   IBM    Workplace
                                                                     Collaboration Services support the following IMAP clients:
•   Microsoft Windows 2000 Professional with Service
    Pack 2                                                           •   IBM Lotus Notes V6.5
•   Microsoft Windows XP Service Pack 1                              •   Microsoft Outlook Express 6
                                                                     •   Microsoft Outlook — XP/2003
•   Red Hat Enterprise Linux WS 3.0 with Update 3
                                                                     Note: The support for IMAP-connected clients that is
•   SUSE LINUX Desktop 1.0                                           provided by the messaging capabilities of IBM Workplace
                                                                     Collaboration Services, has enterprise scalability
Note: The collaborative learning capabilities of IBM                 limitations. IMAP support in this release is intended for
Workplace Collaboration Services support the Macintosh               pre-production usage for evaluation purposes.
8.0 client operating system for browser access, excluding
the portal-based student interface.                                  Supported client Java Development Kit (JDK)
The authoring tool and offline learning client, from the             •   JDK 1.4.2
collaborative learning capabilities of IBM Workplace
Collaboration Services, support Microsoft Windows 2000               IBM Workplace Web Content Management
and Microsoft Windows XP only.
                                                                     Note: System requirements for IBM Workplace Web
Supported operating systems for the rich client                      Content Management 2.5 are different than those
                                                                     required for the other IBM Workplace software products.
The following operating systems are supported for the                They are the following:
rich client:
                                                                     IBM Workplace Web Content Management Lotus Domino
•   Microsoft Windows Mobile 2003                                    edition
•   Microsoft Windows 2000 Professional with Service                 Application Server
    Pack 2
                                                                     •   Lotus Domino Server V5 and V6.5
•   Microsoft Windows XP with Service Pack 1
                                                                     •   WebSphere Portal V5.0 (rendering portlet) (replaces
•   Red Hat Enterprise Linux WS 3.0 with Update 3; Kernel:               the “Portal integration server requirements” section)
    2.4.2.21-27.0.2; Compiler: gcc 3.2, glibc 2.3.2; desktop
    environment: GNOME                                               Supported platforms
For Mobile users (tech preview):                                     •   Microsoft Windows 2000 Service Pack 4 and Microsoft
                                                                         Windows 2003
•   HP iPaq 5550 running Microsoft Windows Mobile 2003
                                                                     •   Microsoft Windows XP (client platform only)
Supported browsers
                                                                     •   Sun Solaris 8 and 9
The following browsers are supported:
                                                                     •   IBM AIX V5.2



205-121                                                        -4-
•   SUSE LINUX 8.0 (Intel processor)                                  •   Oracle 9.2.0.4
•   Red Hat Linux 8.0 (Intel processor)                               •   Microsoft SQL Server 2000 Service Pack 3
•   Linux on zSeries® (SuSE SLES Linux 8.0)                           •   Cloudscape V5.1.26
•   iSeries (OS/400® ) V5.2                                           •   UDB for Z_OS 7.1
Client browser support                                                Authoring portlet browser requirements
•   IBM Lotus Notes V5 and V6                                         •   Microsoft Internet Explorer 5.5
                                                                      •   Microsoft Internet Explorer 5.5 Service Pack 2
•   Microsoft    Internet   Explorer,   Version 5.5   Service         •   Microsoft Internet Explorer 6.0, 6.0 Service Pack 1
    Pack 2                                                            •   Mozilla 1.4
•   Microsoft Internet Explorer, Version 6 Service Pack 1
                                                                      For the latest information on software requirements for
•   Netscape 7                                                        IBM Workplace Web Content Management, refer to the
                                                                      IBM Workplace Web Content Management system
Repository support                                                    requirements at
•   Lotus Domino Notes® Storage Facility (NSF)                             http://publib.boulder.ibm.com/infocenter/
                                                                           lwpphelp/index.jsp?
Integration with Lotus Domino Applications
•   IBM Lotus Domino Document Manager V6.5.1                                               Planning information
•   IBM Lotus Workflow™ V6.5.1
                                                                      Software Maintenance, previously referred to as Software
IBM Workplace Web Content Management, Java edition                    Subscription and Technical Support, is included in the
                                                                      Passport Advantage Agreement.          Installation and
Application Server
                                                                      technical support is provided by the Software
•   WebSphere Application Server V5.0.2.5 (The following              Maintenance offering of the IBM International Passport
    fix packs are mandatory: PQ78370, PQ86603.)                       Advantage Agreement.        This fee service enhances
                                                                      customer productivity, with voice and electronic access
•   WebSphere Portal V5.0.2.2                                         into IBM support organizations.
Supported platforms                                                   Packaging: IBM Workplace Messaging, IBM Workplace
•   Microsoft Windows XP (Client only)                                Collaborative Learning, IBM Workplace Web Content
                                                                      Management, IBM Workplace Team Collaboration, IBM
•   Microsoft Windows 2003                                            Workplace Documents, and IBM Workplace Collaboration
                                                                      Services will each be distributed via a media package and
•   Microsoft Windows 2000 Service Pack 4                             electronic software distribution (ESD).
•   Sun Solaris 8 and 9
                                                                      Each IBM Workplace software product′s media package
•   AIX V5.1 ML4                                                      is distributed in one package with the following:
•   HP-UX 11i v1                                                      •   IBM Workplace software product CDs
•   OS/400 V5R3                                                       •   Prerequisite software CDs
•   SUSE LINUX Enterprise Server (SLES) 8.0 kernel                    •   Soft copy product documentation including README
    2.4/Intel                                                             files are included on the product CDs
•   SUSE LINUX Enterprise Server (SLES) 8.0 for IBM
           zSeries                                                               Security, auditability, and control
•   Red Hat Linux AS 2.1, kernel 2.4/Intel                            The customer is responsible for evaluation, selection, and
                                                                      implementation of security features, administrative
•   Red Hat Linux AS 3.0 Update 1 kernel 2.4/Intel
                                                                      procedures, and appropriate controls in application
Repository support                                                    systems and communication facilities.

•   IBM DB2® V8.1 Fix Pack 1 (Enterprise and Workgroup
    Editions)                                                                         Ordering information
•   IBM DB2 V7.2 Fix Pack 8, Fix Pack 9 (Enterprise and               This product is only available via Passport Advantage. It
    Workgroup Editions)                                               is not available as shrinkwrap.
•   IBM DB2 400
•   IBM DB2 Content Manager, V8.2 Fix Pack 7 (IBM
    Information Integrator for Content V8.2 Fix Pack 3 must
    also be installed)




                                                                -5-                                                       205-121
Product information                                             Part                                   Part
                                                                description                            number
Licensed
function              Product      Product                      IBM Workplace Documents
title                 group        category
                                                                IBM Workplace Documents Users          D53RQLL
IBM Workplace         IBM          IBM Workplace                 License and SW Maintenance 12
 Collaboration         Workplace     Collaboration               Months
 Services                           Services                    IBM Workplace Documents Users SW       E019ULL
IBM Workplace         IBM          IBM Workplace                 Maintenance Annual Renewal
 Collaborative         Workplace     Collaborative              IBM Workplace Documents Users SW       D53RRLL
 Learning                           Learning                     Maintenance Reinstatement 12
IBM Workplace         IBM          IBM Workplace                 Months
 Documents             Workplace     Documents
IBM Workplace         IBM          IBM Workplace                IBM Workplace Messaging
 Messaging             Workplace     Messaging
IBM Workplace         IBM          IBM Workplace Team           Workplace Users License and SW         D529SLL
 Team                  Workplace     Collaboration              Maintenance 12 Months
 Collaboration                                                  Workplace Users SW Maintenance         E00Q0LL
IBM Workplace         IBM          IBM Workplace Web            Annual Renewal
 Web Content           Workplace     Content Management         Workplace Users SW Maintenance         D529TLL
 Management                                                     Reinstatement 12 Months
 Standard Edition
IBM Workplace         IBM          IBM Workplace Web            IBM Workplace Team Collaboration
 Web Content           Workplace     Content Management
 Management                                                     Workplace Team Collab Users            D53YGLL
                                                                License and SW Maintenance 12
•   IBM Workplace Collaboration Services is priced on a         Months
    per-processor basis.                                        Workplace Team Collab Users            D5396LL
•   IBM Workplace Messaging is priced on a per-user             License and SW Maintenance 12
    basis.                                                      Months
                                                                Workplace Team Collab Users SW         E013VLL
•   IBM Workplace Collaborative Learning is priced on a         Maintenance Annual Renewal
    per-user basis.                                             Workplace Team Collab Users SW         D5397LL
                                                                Maintenance Reinstatement 12
•   IBM Workplace Web Content Management is priced on           Months
    a per-processor basis.
•   IBM Workplace Web Content Management, Standard              IBM Workplace Web Content Management
    Edition is priced on a per-processor basis.                 Standard Edition

•   IBM Workplace Team Collaboration is priced on a             LWWCM Standard Edition                 D54R1LL
    per-user basis.                                              Processor(s) License and SW
                                                                 Maintenance 12 Months
•   IBM Workplace Documents is priced on a per-user
                                                                LWWCM Standard Edition                 E01NFLL
    basis.
                                                                 Processor(s) SW Maintenance
                                                                 Annual Renewal
          Passport Advantage program licenses                   LWWCM Standard Edition                 D54R2LL
                                                                 Processor(s) SW Maintenance
Part                                          Part               Reinstatement 12 Months
description                                   number            Upgrade from LWWCM St Edt to           D54R3LL
                                                                 Full WCM Per Proc Lic and SW Maint
IBM Workplace Collaboration Services                             12 Months

Collaboration Services                        D54RALL           IBM Workplace Web Content Management
Processor(s) License and SW
Maintenance 12 Months                                           Workplace Web Content Mgmnt Per        D52Y0LL
Collaboration Services                        E01NILL           Processor License and SW
Processor(s) SW Maintenance                                     Maintenance 12 Mont
Annual Renewal                                                  Workplace Web Content Mgmnt Per        E011DLL
Collaboration Services                        D54RBLL           Processor SW Maintenance Annual
Processor(s) SW Maintenance                                     Renewal
Reinstatement 12 Months                                         Workplace Web Content Mgmnt Per        D52Y1LL
                                                                Processor SW Maintenance
IBM Workplace Collaborative Learning                            Reinstatement 12

Workplace Collab Learn Users                  D5394LL
License and SW Maintenance 12
Months
Workplace Collab Learn Users SW               E013ULL
Maintenance Annual Renewal
Workplace Collab Learn Users SW               D5395LL
Maintenance Reinstatement 12
Months




205-121                                                   -6-
            Passport Advantage supply                   Program name/                             Part
                                                        description                               number
Program name/                           Part
description                             number          Workplace Documents V2.5.0
                                                        Media Pack Multilingual (English          BU00PML
Collaboration Services V2.5.0                           International, Portuguese,
Media Pack Multilingual (English        BU00MML         French, Danish, Russian, Hebrew,
 International, Portuguese,                             Arabic, Korean, Chinese —
 French, Danish, Russian, Hebrew,                       Simplified, Spanish,
 Arabic, Korean, Chinese —                              Portuguese-Brazilian, German,
 Simplified, Spanish,                                   Swedish, Japanese, Chinese —
 Portuguese-Brazilian, German,                          Traditional, Hungarian,
 Swedish, Japanese, Chinese —                           Norwegian Nynorsk, Greek,
 Traditional, Hungarian,                                Turkish, Dutch, Czech, Italian,
 Norwegian Nynorsk, Greek,                              Finnish, Polish) Linux for
 Turkish, Dutch, Czech, Italian,                        iSeries Integrated Mid-Market
 Finnish, Polish) Windows 2000,                         Business Servers, Windows 2000,
 Windows XP, Windows Server 2003,                       Linux for zSeries Enterprise
 AIX V5.x, Linux for x86Series                          Servers (Mainframes), AIX V5.x
 Intel-based servers DVD                                CD-ROM Digital Disk — ISO 9660
 manufactured outside SDF, UDF                          Standard V2.5.0
 Single Sided/Layered V2.5.0
                                                        Workplace Messaging V2.5.0
Web Content Management V2.5.0                           Media Pack Multilingual (English          AH0M9ML
Media Pack Multilingual (English        BU00KML         International, Portuguese,
International, Portuguese,                              French, Danish, Russian, Hebrew,
French, Danish, Russian, Hebrew,                        Arabic, Korean, Chinese —
Arabic, Korean, Chinese —                               Simplified, Spanish,
Simplified, Spanish,                                    Portuguese-Brazilian, German,
Portuguese-Brazilian, German,                           Swedish, Japanese, Chinese —
Swedish, Japanese, Chinese —                            Traditional, Hungarian,
Traditional, Hungarian,                                 Norwegian Nynorsk, Greek,
Norwegian Nynorsk, Greek,                               Turkish, Dutch, Czech, Italian,
Turkish, Dutch, Czech, Italian,                         Finnish, Polish) Linux for
Finnish, Polish) Linux for                              iSeries Integrated Mid-Market
iSeries Integrated Mid-Market                           Business Servers, Windows 2000,
Business Servers, Windows 2000,                         Linux for zSeries Enterprise
Linux for zSeries Enterprise                            Servers (Mainframes), AIX V5.x
Servers (Mainframes), AIX V5.x                          CD-ROM Digital Disk — ISO 9660
CD-ROM Digital Disk — ISO 9660                          Standard V2.5.0
Standard V2.5.0
                                                        Workplace Team Collaboration
Workplace Collab Learning V2.5.0                        V2.5.0
Media Pack Multilingual (English        AF0A5ML         Media Pack Multilingual (English          BU00NML
International, Portuguese,                              International, Portuguese,
French, Danish, Russian, Hebrew,                        French, Danish, Russian, Hebrew,
Arabic, Korean, Chinese —                               Arabic, Korean, Chinese —
Simplified, Spanish,                                    Simplified, Spanish,
Portuguese-Brazilian, German,                           Portuguese-Brazilian, German,
Swedish, Japanese, Chinese —                            Swedish, Japanese, Chinese —
Traditional, Hungarian,                                 Traditional, Hungarian,
Norwegian Nynorsk, Greek,                               Norwegian Nynorsk, Greek,
Turkish, Dutch, Czech, Italian,                         Turkish, Dutch, Czech, Italian,
Finnish, Polish) Linux for                              Finnish, Polish) Windows 2000,
iSeries Integrated Mid-Market                           Windows Server 2003, AIX V5.x,
Business Servers, Windows 2000,                         Linux for x86Series Intel-based
Windows Server 2003, Linux for                          servers CD-ROM Digital Disk —
zSeries Enterprise Servers                              ISO 9660 Standard V2.5.0
(Mainframes), AIX V5.x CD-ROM
Digital Disk — ISO 9660 Standard                            Passport Advantage customer: Media pack
V2.5.0                                                                 entitlement details

                                                        Customers with active maintenance or subscription for
                                                        the products listed are entitled to receive the
                                                        corresponding media pack.




                                                  -7-                                                  205-121
IBM Workplace Collaborative Services V2.5.0                  Entitled
                                                             maintenance
Entitled                                                     offerings            Media packs              Part
maintenance                                                  description          description              number
offerings            Media packs              Part
description          description              number         IBM Workplace        IBM Workplace          AF0A5ML
                                                              Collaborative        Collaborative
IBM Workplace        IBM Workplace          BU00MML           Learning Per User    Learning
 Collaboration        Collaboration                                                Multilingual (English
 Services             Services                                                     International,
 Processor            Multilingual (English                                        Portuguese, French,
                      International,                                               Danish, Russian,
                      Portuguese, French,                                          Hebrew, Arabic,
                      Danish, Russian,                                             Korean, Chinese —
                      Hebrew, Arabic,                                              Simplified, Spanish,
                      Korean, Chinese —                                            Portuguese-Brazilian,
                      Simplified, Spanish,                                         German, Swedish,
                      Portuguese-Brazilian,                                        Japanese, Chinese —
                      German, Swedish,                                             Traditional,
                      Japanese, Chinese —                                          Hungarian, Norwegian
                      Traditional,                                                 Nynorsk, Greek,
                      Hungarian, Norwegian                                         Turkish, Dutch,
                      Nynorsk, Greek,                                              Czech, Italian,
                      Turkish, Dutch,                                              Finnish, Polish)
                      Czech, Italian,                                              Linux for iSeries
                      Finnish, Polish)                                             Integrated Mid-Market
                      Linux for iSeries                                            Business Servers,
                      Integrated Mid-Market                                        Windows 2000, Windows
                      Business Servers,                                            Server 2003, Linux
                      Windows 2000, Windows                                        for zSeries
                      Server 2003, AIX                                             Enterprise Servers
                      V5.x, Linux for                                              (Mainframes), AIX
                      x86Series Intel-based                                        V5.x CD-ROM Digital
                      servers CD-ROM                                               Disk — ISO 9660
                      Digital Disk — ISO                                           Standard
                      9660 Standard
                                                             IBM Workplace        IBM Workplace            BU00PML
IBM Workplace        IBM Workplace Web        BU00KML         Document             Documents
 Web Content          Content Management                      Management           Multilingual (English
 Management           Multilingual (English                   Per User             International,
 Processor            International,                                               Portuguese, French,
                      Portuguese, French,                                          Danish, Russian,
                      Danish, Russian,                                             Hebrew, Arabic,
                      Hebrew, Arabic,                                              Korean, Chinese —
                      Korean, Chinese —                                            Simplified, Spanish,
                      Simplified, Spanish,                                         Portuguese-Brazilian,
                      Portuguese-Brazilian,                                        German, Swedish,
                      German, Swedish,                                             Japanese, Chinese —
                      Japanese, Chinese —                                          Traditional,
                      Traditional,                                                 Hungarian, Norwegian
                      Hungarian, Norwegian                                         Nynorsk, Greek,
                      Nynorsk, Greek,                                              Turkish, Dutch,
                      Turkish, Dutch,                                              Czech, Italian,
                      Czech, Italian,                                              Finnish, Polish)
                      Finnish, Polish)                                             Linux for iSeries
                      Linux for iSeries                                            Integrated Mid-Market
                      Integrated Mid-Market                                        Business Servers,
                      Business Servers,                                            Windows 2000, Linux
                      Windows 2000, Linux                                          for zSeries
                      for zSeries                                                  Enterprise Servers
                      Enterprise Servers                                           (Mainframes), AIX
                      (Mainframes), AIX                                            V5.x CD-ROM Digital
                      V5.x CD-ROM Digital                                          Disk — ISO 9660
                      Disk — ISO 9660                                              Standard
                      Standard




205-121                                                -8-
Entitled
maintenance                                                                  Terms and conditions
offerings            Media packs                Part
description          description                number         This product is only available via Passport Advantage. It
                                                               is not available as shrinkwrap.
IBM Workplace        IBM Workplace              AH0M9ML
 Messaging User       Messaging                                Licensing:      IBM International Program       License
                      Multilingual (English                    Agreement. Proofs of Entitlement (PoEs) are required for
                      International,                           all authorized use.
                      Portuguese, French,
                      Danish, Russian,                         Part number products only, offered outside of Passport
                      Hebrew, Arabic,                          Advantage, where applicable, are license only and do not
                      Korean, Chinese —                        include Software Maintenance.
                      Simplified, Spanish,                     This software license includes Software Maintenance,
                      Portuguese-Brazilian,                    previously referred to as Software Subscription and
                      German, Swedish,                         Technical Support.
                      Japanese, Chinese —
                      Traditional,                             License information form numbers
                      Hungarian, Norwegian
                      Nynorsk, Greek,                          Program                   Program        Form
                      Turkish, Dutch,                          name                      number         number
                      Czech, Italian,
                      Finnish, Polish)                         IBM Workplace             5724-L21       L-KBIM-64NQA7
                      Linux for iSeries                         Collaboration
                      Integrated Mid-Market                     Services
                      Business Servers,                        IBM Workplace             5724-I26       L-KBIM-64NQA7
                      Windows 2000, Linux                       Collaborative
                      for zSeries                               Learning
                      Enterprise Servers                       IBM Workplace             5724-I60       L-KBIM-64NQA7
                      (Mainframes), AIX                         Documents
                      V5.x CD-ROM Digital                      IBM Workplace             5724-I27       L-KBIM-64NQA7
                      Disk — ISO 9660                           Messaging
                      Standard                                 IBM Workplace Team        5724-I28       L-KBIM-64NQA7
                                                                Collaboration
IBM Workplace        IBM Workplace Team     BU00NML            IBM Workplace Web         5724-I29       L-KBIM-64NQA7
 Team                 Collaboration                             Content Management
 Collaboration        Multilingual (English
 Per User             International,                           Limited warranty applies: Yes
                      Portuguese, French,
                      Danish, Russian,                         Warranty: This program has warranty for a minimum of
                      Hebrew, Arabic,                          one year from acquisition from IBM or authorized IBM
                      Korean, Chinese —                        Business Partner.       The warranty provided to the
                      Simplified, Spanish,                     customer, for at least one year from acquisition, is access
                      Portuguese-Brazilian,                    to databases (read Web sites) for program information
                      German, Swedish,                         and FAQs, including any known fixes to defects, which the
                      Japanese, Chinese —                      customer can download or obtain otherwise and install
                      Traditional,                             at leisure.
                      Hungarian, Norwegian
                      Nynorsk, Greek,                          Program technical support:      Technical support of a
                      Turkish, Dutch,                          program product will be available for a minimum of three
                      Czech, Italian,                          years from the general availability date, as long as your
                      Finnish, Polish)                         Software Maintenance is in effect. This technical support
                      Windows 2000, Windows                    allows you to obtain assistance (via telephone or
                      Server 2003, AIX                         electronic means) from IBM for product-specific,
                      V5.x, Linux for                          task-oriented questions regarding the installation and
                      x86Series Intel-based                    operation of the program product. Software Maintenance
                      servers CD-ROM                           also provides you with access to updates, releases, and
                      Digital Disk — ISO                       versions of the program. Customers will be notified, via
                      9660 Standard                            announcement letter, of discontinuance of support with
On/Off Capacity on Demand                                      12 months′ notice. If you require additional technical
                                                               support from IBM, including an extension of support
IBM Workplace Collaboration Services                           beyond the discontinuance date, contact your IBM
                                                               representative or IBM Business Partner. This extension
Part                                          Part             may be available for a fee.
description                                   number
                                                               Money-back guarantee:        If for any reason you are
Collaboration Services Processor              D54YNLL          dissatisfied with the program, return it within 30 days
Day Per Use-DAY, On Off Capacity                               from the invoice date, to the party (either IBM or its
on demand                                                      reseller) from whom you acquired it, for a refund. This
                                                               applies only to your first acquisition of the program.




                                                         -9-                                                       205-121
Copy and use on home/portable computer                                Temporary Capacity On Demand — Software — must be
                                                                      signed prior to use.
                                       Copy and use on
Product                                home/portable
name                                   computer?                                   IBM Electronic Services
IBM Workplace Collaboration            No                             IBM Global Services has transformed its delivery of
 Services                                                             hardware and software support services to put you on the
IBM Workplace Collaborative            No                             road to higher systems availability.      IBM Electronic
 Learning                                                             Services is a Web-enabled solution that provides you with
IBM Workplace Documents                No                             an exclusive, no-additional-charge enhancement to the
IBM Workplace Messaging                No                             service and support on the IBM             . You should
IBM Workplace Team Collaboration       No                             benefit from greater system availability due to faster
IBM Workplace Web Content              No                             problem resolution and preemptive monitoring. IBM
 Management                                                           Electronic Services is comprised of two separate but
                                                                      complementary elements: IBM Electronic Services news
Volume orders (IVO): No                                               page and IBM Electronic Service Agent™ .

Passport Advantage applies:        Yes and through the                IBM Electronic Services news page provides you with a
Passport Advantage Web site at                                        single Internet entry point that replaces the multiple entry
                                                                      points traditionally used by customers to access IBM
     http://www.ibm.com/software/passportadvantage                    Internet services and support. The news page enables
                                                                      you to gain easier access to IBM resources for assistance
Software Maintenance applies: Yes                                     in resolving technical problems.

Software Maintenance, previously referred to as Software              The IBM Electronic Service Agent is no-additional charge
Subscription and Technical Support, is included in the                software that resides on your IBM           system. It is
Passport Advantage Agreement.           Installation and              designed to proactively monitor events and transmit
technical support is provided by the Software                         system inventory information to IBM on a periodic,
Maintenance offering of the IBM International Passport                customer-defined timetable. The IBM Electronic Service
Advantage Agreement.        This fee service enhances                 Agent tracks system inventory, hardware error logs, and
customer productivity, with voice and electronic access               performance information. If the server is under a current
into IBM support organizations.                                       IBM maintenance service agreement or within the IBM
                                                                      warranty period, the Service Agent automatically reports
IBM includes one year of Software Maintenance with the                hardware problems to IBM.       Early knowledge about
initial license acquisition of each program acquired. The             potential problems enables IBM to provide proactive
initial period of Software Maintenance can be extended                service that maintains higher system availability and
by the purchase of a renewal option that is available.                performance. In addition, information collected through
                                                                      the Service Agent will be made available to IBM service
While your Software Maintenance is in effect, IBM                     support representatives when they are helping answer
provides you assistance for your routine, short duration              your questions or diagnosing problems.
installation  and    usage     (how-to)    questions; and
code-related questions. IBM provides assistance via                   To learn how IBM Electronic Services can work for you,
telephone and, if available, electronic access, only to your          visit
information systems (IS) technical support personnel
during the normal business hours (published prime shift                    http://www.ibm.com/support/electronic
hours) of your IBM support center. (This assistance is not
available to your end users.) IBM provides Severity 1
assistance 24 hours a day, every day of the year. For                                          Prices
additional details, consult your IBM Software Support
Guide at
                                                                                        Passport Advantage
     http://techsupport.services.ibm.com/guides/
     handbook.html                                                    For Passport Advantage information and charges, contact
Software Maintenance does not include assistance for the              your IBM representative or authorized IBM Business
design and development of applications, your use of                   Partner. Additional information is also available at
programs in other than their specified operating                           http://www.ibm.com/software/passportadvantage
environment, or failures caused by products for which
IBM is not responsible under this agreement.
                                                                                       IBM Global Financing
For more information about the Passport Advantage
Agreement, visit the Passport Advantage Web site at                   IBM Global Financing offers competitive financing to
                                                                      credit-qualified customers to assist them in acquiring IT
     http://www.ibm.com/software/passportadvantage                    solutions. Offerings include financing for IT acquisition,
                                                                      including hardware, software, and services, both from
iSeries Software Maintenance applies: No                              IBM and other manufacturers or vendors. Offerings (for
                                                                      all customer segments:       small, medium, and large
Educational allowance available: Not applicable                       enterprise), rates, terms, and availability can vary by
                                                                      country.     Contact your local IBM Global Financing
              On/Off capacity on demand                               organization or visit

To be eligible for On/Off Capacity on Demand pricing,                      http://www.ibm.com/financing
customers must be enabled for temporary capacity on the               IBM Global Financing offerings are provided through IBM
corresponding hardware, and the required contract —                   Credit LLC in the United States and other IBM
Z125-6907, Amendment for iSeries and pSeries ®


205-121                                                        -10-
subsidiaries and divisions worldwide to qualified
commercial and government customers. Rates are based
on a customer′s credit rating, financing terms, offering
type, equipment type, and options, and may vary by
country.    Other restrictions may apply.     Rates and
offerings are subject to change, extension, or withdrawal
without notice.
Additional financing related Web site
    http://www-1.ibm.com/financing/it_products/
    software.html


                       Order now
To order, contact the Americas Call Centers, your local
IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business
Partner, call 800-IBM-4YOU (426-4968).

  Phone:      800-IBM-CALL (426-2255)
  Fax:        800-2IBM-FAX (242-6329)
  Internet:   ibm — direct@vnet.ibm.com
  Mail:       IBM Americas Call Centers
              Dept: IBM CALL, 11th Floor
              105 Moatfield Drive
              North York, Ontario
              Canada M3B 3R1

  Reference: YE001
The Americas Call Centers, our national direct marketing
organization, can add your name to the mailing list for
catalogs of IBM products.

Note: Shipments will begin after the planned availability
date.
Trademarks

   iSeries, POWER4, Domino, Lotus Workflow, and Electronic
   Service Agent are trademarks of International Business
   Machines Corporation in the United States or other countries
   or both.
   The e-business logo, Lotus, Passport Advantage, AIX,
   WebSphere, DB2 Universal Database, Tivoli, Lotus Notes,
   zSeries, OS/400, Notes, DB2, and pSeries are registered
   trademarks of International Business Machines Corporation
   in the United States or other countries or both.
   Pentium and Intel are trademarks of Intel Corporation.
   Microsoft and Windows are trademarks of Microsoft
   Corporation.
   Java is a trademark of Sun Microsystems, Inc.
   Linux is a trademark of Linus Torvalds in the United States,
   other countries or both.
   Other company, product, and service names may be
   trademarks or service marks of others.




                                                                  -11-   205-121

				
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