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Partners: Senior Associate Doctor

Dr K Boyd Dr M Cooper

Dr J Watkins Associate Doctors

Dr T LeCoyte Dr V Royston

Dr Knut Schroeder Dr J O’Riordan

Dr S Bradley Dr Gayani Herath Braydon Avenue

Dr R Johns Little Stoke

Dr Suzanne Achurch Bristol

Practice Manager: Mrs Mandy Stewart BS34 6BQ

Tel: 01454 616767

Website:www.stokesmedical.co.uk Fax: 01454 616189





Practice profile



Summary of key strengths

Our key aims – and strengths – are to provide:

 High quality patient care

 A supportive working and learning environment

 An active in-house educational programme

 Excellent student teaching



Description of premises

The Stokes Medical Centre is situated in Little Stoke on the northern edge of the city,

approximately five minutes from the M4/M5 junction. The practice population lives mainly in

the Little Stoke and Bradley Stoke areas, with a small percentage living in Patchway and

Stoke Gifford. The practice is part of South Gloucestershire PCT.

The area consists of a variety of housing, mostly built within the 1980s and 90s. A high

proportion of the practice population consists of families with young children – only 9.2% are

aged over 65. There are small pockets of deprivation, mostly in the Patchway area.

The practice was founded in the 1930s in North Filton and moved to Little Stoke in the 1950s.

The Practice relocated to its current purpose built premises in 1988. The surgery consists of

eight consulting rooms with four treatment rooms plus admin offices. Expansion of the site is

under consideration. The Practice has been PMS since October 2002.

In addition, we provide private medical services (one session each day Monday to Friday) to

the staff at the Ministry of Defence at Abbey Wood.



Mission and vision statement of the practice



Quality

The Practice has achieved the RCGP Quality Practice Award in 2008 and performs well in the

Quality and Outcomes Framework. All members of the practice team are encouraged to assist

in the delivery of high quality medical care. The practice holds regular meetings and training

sessions with all staff groups to encourage the practice to work together as a team. We aspire

to provide clinical care to the highest standard. Our protocols aim to be evidence based and

are regularly revised and updated, usually by two of the partners in collaboration with other

team members. We provide relevant clinical and administrative information on our intranet in

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A GP Care practice

easily searchable documents. We also have an electronic ‘locum folder’ which is accessible

from every computer in the practice and holds information such as important telephone

numbers, referral guidance, and how to use the computer system.



Providing a supportive learning environment

The Stokes Medical Centre aims to provide a stimulating and supportive learning

environment. We have an active educational programme with weekly Continuing Professional

Development (CPD) sessions, which include events such as clinical lectures and seminars,

significant event audits, and referral reviews. The educational sessions aim to address the

personal educational needs of clinical staff as identified through learning needs assessments,

but will also be linked to the practice development plan. We hold clinical discussions on a

daily basis and aim to answer any clinical questions that come up during a surgery promptly

via email or the instant messaging system.



Continued professional development

We encourage salaried doctors to develop their personal clinical interests – particularly if they

fit in with the overall strategic plan of the practice. Salaried doctors at the Stokes have a CPD

session once a week and will be invited and encouraged to contribute to audits and protocol

development within protected time. We strongly believe in the principle of lifelong learning

and mutual support, and we are all willing to share knowledge, experience and information.

Partners’ specific interests include, for example women’s health, occupational medicine,

medical politics, clinical diagnosis and evidence based medicine.



Undergraduate and postgraduate teaching

We teach undergraduate students from the University of Bristol in their first four years. One

of the partners is a qualified GP Trainer, with another expected to gain accreditation in the

autumn 2008, and we hope to recruit a GP Registrar or Associate in Training later this year.

All of the partners take part in student teaching, and we will provide ample opportunity for

interested salaried doctors to contribute to the teaching programme in the practice.



List of doctors and staff who work in or with practice

There are currently five partners and five salaried doctors, covering 12000 patients. The

Practice has opted out of Out of Hours (OOH). All staff’s ethnic origin is white British apart

from Dr Gayani Herath (British Asian), Dr Jess O’Riordan (Irish), Martina Sachs and Dr

Knut Schroeder (both German).



GP Principals

Dr Simon Bradley MB MRCGP DCH – Executive Partner (8 sessions)

Interests: Minor Surgery, Steroid Injections, Dermatology, LMC Chair

Dr Kate Boyd MB BCh DRCOG DCH – Director of Human Resources (8 sessions)

Interests: Child Health, Occupational Health, Staff Welfare

Dr Tina LeCoyte MB DRCOG MRCGP – Clinical Director (6 ½ sessions)

Interests: Women’s Health, IUD/IUS coil fits

Dr Knut Schroeder MD MSc PhD DGM DRCOG DCH CMedEd MRCP FRCGP – Clinical

Governance Director (6 ½ sessions). German background.

Interests: Undergraduate Teaching, Research, RCGP Faculty Board Member,

Honorary Senior Clinical Lecturer at the University of Bristol

Dr Jane Watkins MB DRCOG MRCGP – Partner (5 sessions)

Interests: Steroid injections, Minor Surgery, Child Health, and Diabetes Lead



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A GP Care practice

Dr Imran Hamid MBBS MRCGP – Partner (8 sessions)

Interests: ENT, Teaching, GP Commissioning

All Partners take an active role in the running of the business and each have a specific area of

responsibility.

The Executive Partner, Clinical Director and Clinical Governance Director work closely with

the Practice Manager and are responsible for formulating and directing the overall strategic

direction of the Practice.



Salaried Doctors

Dr Michelle Cooper MB ChB DCH DFFP MRCGP (5 sessions)

Interests: Women’s Health, IUD/IUS coil fits, Dermatology (currently on

maternity leave)

Dr Gayani Herath MBChB MRCGP (8 sessions).

Interests: Sports and Exercise Medicine, Rheumatology, Women’s Health

Dr Jess O’Riordan MB BS DRCOG (8 Sessions)

Interests: Sports and Exercise Medicine, Joint Injections

Dr Virginia Royston BSc MBChB DFFP MRCGP DRCOG (3 sessions)

Interests: Women’s Health, Family Planning

Salaried GPs are encouraged to participate in running of the practice and to attend the regular

practice general business meeting. Salaried GPs have a regular two hour CPD session each

week in addition to our weekly in-house educational activities.



Nurses

The Practice employs seven Practice Nurses, two full time Nursing Assistants, a Phlebotomist

and a Smoking Cessation Coordinator. Nurses hold Minor Illness Clinics every day. Two of

the nurses have recently been awarded a Teaching Certificate.

Jo Nye Practice Nurse Minor Illness Trained

Teaching Certificate

Tracey Frost Practice Nurse Lead Minor Illness Trained

Sharlene Hodgson Practice Nurse Minor Illness Trained

Jenny Price Practice Nurse

Sarah Wynell-Mayow Practice Nurse Minor Illness Trained

Martina Sachs Nursing Assistant

Allison Coombes Nursing Assistant

Sandy Rudge Phlebotomist/Nursing Assistant

Denise Wyatt Smoking Cessation Coordinator & Phlebotomist

The Practice has consistently developed the nursing team and places a great emphasis on

minor illness training. Most nurses specialise in particular areas, i.e. CHD, Asthma or

Diabetes, and run QOF Clinics. The Nursing Assistants work to protocols and undertake

spirometry and smoking cessation clinics.



Administrative staff

The administration side of the Practice is supported by 16 members of staff, plus a full time

Practice Manager.

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Mandy Stewart Practice Manager

Dawn McCaffrey Assistant Practice Manager

Carol Adams Practice Administrator

Sue Wing Reception Co-ordinator

Kerry Moreton Reception Co-ordinator

Donna Wells Clinical Admin Assistant

Maureen Stocks Secretary

Admin staff x 9

The Practice believes in training all members of staff to a high standard and encourages

innovation and ownership.



The future

The Practice consistently reviews systems to improve the services offered to patients and

helps the Practice deal with the demands on practicing medicine in the 21st Century. We

continuously look at improving ways in which to enhance the working lives of both clinicians

and staff.

The practice wishes to build on the improvements and innovations that have occurred in the

past few years. The Quality and Outcome Framework gives the practice an opportunity to

focus on improving services to patients and looking forward.

We intend to utilise the flexibilities offered by PBC to offer a wider range of services to

patients. Members of the practice team are encouraged to develop skills that will enable us to

develop new services.

The Practice offers a supportive and caring environment and encourages all members of the

team to be participative.

We are also exploring ways of providing health services outside the NHS. As a result of our

experience in working with the MOD, and a small local occupational health contract, we are

currently considering the possibility of a formal occupational medicine service within the

practice. We have also been investigating the option of providing private medical services to

individuals, including minor surgery and health screening, in recognition of the need for

practitioners to diversify clinical activity and income generation.

The practice owns a pharmacy building attached to the practice. It is now several years since

the pharmacy was built, and this has been a success both in terms of an enhanced service for

patients and as an additional income source for the practice. Further development of the site

remains under consideration.



Facts & characteristics of the practice

 PMS

 List size: just over 12000

 High Achieving QOF

 Excellent young partnership team with good working and social relationships

 Efficient – single site, paperless, electronic communication

 Young population, manageable workload



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A GP Care practice

 Low visiting rate, no nursing homes

 Excellent primary health care team with minor illness nurse practitioners, nurse-led

chronic disease management

 Providers of medical services to the Ministry of Defence at Abbey Wood (private

contract)

 RCGP primary care research centre and member of the local Research Consortium



Annual number of consultations

The annual number of consultations and visits in 2007 for doctors was 29,500 (2.41 per

patient) and for practice nurses 17,712 (1.45 per patient), given a total patient number of

12,225 patients. There were 649 home visits by doctors in that period, which translates to 0.05

visits per patient per year.



Prevalence of conditions in the clinical indicators of the QoF



Disease prevalences for this practice 2006/07

Disease area Prevalence Centile

Coronary heart disease 2.5% 19

Asthma 6.9% 82

Cancer 0.8% 37

Chronic obstructive pulmonary disease 1.3% 43

Diabetes mellitus 3.2% 30

Epilepsy 0.5% 32

Hypertension 12.3% 45

Heart Failure 0.4% 11

Mental Health 0.4% 14

Stroke and transient ischaemic attacks 1.3% 34

Hypothyroidism 2.7% 55

Smoking in chronic disease 15.1% 37

Dementia 0.2% 25

Depression 0.6% 42

Depression screening population 5.2% 20

Chronic Kidney Disease 3.0% 73

Atrial Fibrillation 0.9% 25

Obesity 4.0% 8

Learning disabilities 0.1% 18

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A GP Care practice

Disease area Prevalence Centile

Palliative Care

Source: http://www.gpcontract.co.uk/surgery.php?orgcode=L81019

The Table below shows a graphical display of prevalences of important clinical indicators for

the Stokes Medical Centre in 2007 compared with PCT and national figures.









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A University of Bristol

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A GP Care practice


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