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					    Kelly M. Pollard
    1429 Edward St. ~ Mountain Home, ID 83647        Email Kelly@kellypollard.com
    Phone (208) 794-5719                             Web site: http://www.kellypollard.com/

OBJECTIVE
To serve our customers with the fast courteous service they have every right to expect.
EMPLOYMENT
Arranged by type of employment
Instructor-----------------------------                           Berkeley Computer Training               Jul 00 ~ Aug
                                                                  02
Quick Computer Classes Aug 06 ~ Present
                                                                  Instructor, (contract part-time)
Instructor, (contract part-time)
▪     instructor-led, hands-on training                           ▪ teaching web related technologies including
▪     Microsoft Office suite                                      Photoshop and web Scripting
▪     Curriculum development                                      ▪ up to 12 adults
▪     Classroom design and and computer setup                     ▪ conducting customized workshops
                                                                  ▪ accredited curriculum
New Horizons Computer Learning Center                             ▪ creating visual displays to illustrate key concepts
Instructor, (contract part-time)Sep 01 ~ Jun 03                   ▪ network setup
                                                                  ▪ materials preparation
▪     instructor-led, hands-on training
                                                                  ▪ classroom security.
▪     Advanced level Excel
CompuMaster / SkillPath Sep 01 ~ Jun 03                           CHI Institute, Instructor        May 00 ~ Jun 00
Instructor, (contract part-time)                                  (contract part-time)
                                                                  ▪ teaching Internet Information Server 4
▪     instructor-led, hands-on training
                                                                  ▪ overview of the TCP/IP suite
▪     seminars up to 150 attendees
                                                                  ▪ class of six adult students
▪     conferences up to 3000 attendees
                                                                  ▪ computer setup
▪     on-site classes
                                                                  ▪ materials preparation
▪     30+ topics
                                                                  ▪ classroom security
▪     continental and international travel
                                                                  ▪ final testing ▪
▪     customized curriculum
                                                                  called in at the last minute to teach on a non-standard
▪     sale of books and other materials.
                                                                  schedule (Saturdays)
Private Clients            1999 ~ Present                         ▪ Tools used:
Mentor, (contract part-time)                                      ▪ electronic test generator
                                                                  ▪ overhead projector
▪     one-on-one training and mentoring                           ▪ tact
▪     Office applications
▪     database integration
▪     web related technologies
▪     e-commerce
▪     website usability and testing
▪     navigation
▪     design issues.
The CHUBB Institute                          Sep 00 ~ Aug
01
Instructor, (contract part-time)
▪     instructor-led, hands-on training
▪     tutoring
▪     accredited curriculum
▪     5 topics
▪     adult students
▪     aiding in development of new curriculum.
    Kelly M. Pollard
    1429 Edward St. ~ Mountain Home, ID 83647             Email Kelly@kellypollard.com
    Phone (208) 794-5719                                  Web site: http://www.kellypollard.com/

Web Design, Development and Networking-                                ▪   art
                                                                       ▪   navigation
---------------------------
                                                                       ▪   layout
TwinRidges Landscaping Aug 01 ~ Present                                ▪   forms
Web Designer, (contract part-time)                                     ▪   templates
                                                                       ▪   flyers
▪     full life cycle development                                      ▪   mock-ups
▪     6 page online brochure-type website
▪     planning                                                         Quadnet Communications          Feb 01 ~ Jun
▪     images                                                           01
▪     navigation                                                       ASP/ActionScript Programmer/Illustrator,
▪     content                                                          (contract full-time)
▪     scripting
▪     testing                                                          ▪ creation of Database driven automatically generated
▪     training in use of graphical landscaping software                3-page customer web sites
▪     Dreamweaver                                                      ▪ database driven customer mirror sites
▪     Photoshop                                                        ▪ graphics and navigation for the Quadnet website
▪     JavaScript                                                       ▪ Flash-based CD-ROM for distribution of ISP
                                                                       software
www.buybucks.org Feb 01 ~ Present                                      ▪ back-end Integration of existing payment
Web Site Developer, (contract full-time)                               processing/billing database system with this ISP website
                                                                       -enabling greater customer interaction with the site
▪ full life cycle development of an 800+ page Online
                                                                       ▪ mock-ups
Yellow Page Directory
                                                                       ▪ demos
▪ planning
                                                                       ▪ visual displays to illustrate key concepts
▪ images
                                                                       ▪ Dreamweaver Ultra Dev
▪ navigation
                                                                       ▪ Flash
▪ content
                                                                       ▪ ActionScript
▪ scripting
                                                                       ▪ Director
▪ testing
                                                                       ▪ Fireworks
▪ client sites
                                                                       ▪ Photoshop
▪ Site is currently under redesign into a database
                                                                       ▪ VBScript
driven, e-commerce enabled dynamic web centerpiece.
                                                                       ▪ ASP
▪ Dreamweaver
                                                                       ▪ SQL server
▪ Flash
                                                                       ▪ JavaScript
▪ Photoshop
▪ JavaScript                                                           YMCA, Web Designer              Feb 01 ~ Feb 01
▪ VBScript                                                             (contract part-time)
▪ ASP
                                                                       ▪   Flash animated splash page
Sewnicetooquilts.com      1998 ~ Present                               ▪   navigational system using Flash and XML
Web Site Developer, (contract part-time)                               ▪   Java Script
                                                                       ▪   Mac versions of
▪ redesign of website
                                                                       ▪   Photoshop
▪    product photography
                                                                       ▪   Image Ready
▪ ordering page
                                                                       ▪   Fireworks
▪ currently acting as consultant for latest upgrade
                                                                       ▪   Dreamweaver
project
                                                                       Technomic Publishing     Jun 00 ~ Jul 00
Rohm and Haas        May 01 ~ Jul 01
                                                                       Company, Inc, Webmaster, (regular full-time)
Intranet Developer, (contract full-time)
                                                                       ▪ planning and installation of first Windows 2000
▪ collaborating with department head on needs
                                                                       Server in the company domain including:
assessment, content placement, and design preferences
                                                                       ▪ Office 2000 and Development Tools
▪ creating a 100 page department intranet
                                                                       ▪ SQL Server 7
    Kelly M. Pollard
    1429 Edward St. ~ Mountain Home, ID 83647     Email Kelly@kellypollard.com
    Phone (208) 794-5719                          Web site: http://www.kellypollard.com/

▪ IIS 5                                                        sewnicetooquilts.com       Jun 98 ~ Jun 00
▪ Source Safe                                                  Web Site Developer, (contract part-time)
▪ Visual Studio
▪ Site Server Commerce Edition                                 ▪ creation and upkeep of 15 page website, photos,
▪ patches                                                      content, and ordering page.
▪ service packs                                                ▪ Currently under redesign to better display products,
▪ All this on a P3 700 LAPTOP!                                 ease navigation and facilitate a streamlined ordering
▪ maintenance of B2B site                                      process for our online customers saving time, effort, and
▪ adds and changes to the existing site                        resources.
▪ conducting needs analysis for the new web site               ▪ MPage Mill
▪ redesign of the existing web site and several sub-           ▪ Navigator
sites                                                          ▪ Photoshop
▪ including graphics                                           ▪ hand coded HTML.
▪ navigation graphics                                          May 05 ~ Aug 06
▪     templates
▪ demo pages                                                   Network Administrator and PC Technician
▪     mockups
                                                               Mountain Home AFB Training and Education Center
▪ creation of website for new FlavorWorks CDROM
(software program)                                             665 Falcon St, MHAFB 83648
                                                               contract 20-38/wk $17/hr
▪     Visual InterDev                                          Gary Sarazin (208) 828-6363
▪     Notepad
▪     Photoshop                                                Responsibilities: PC moves, additions, changes,
▪     Acrobat line of products                                 maintenance, management, creation and administration
▪     Office 2000 Suite                                        of new user accounts facilitating user connectivity, all
                                                               patches and updates, designing and developing new
Progressive Publishing Company, Inc.                           networking infrastructure, installation, configuration,
Power Point Designer     May 00 ~Jun 00                        management, and maintenance of a 52 node Ethernet
(contract full-time)                                           network used for all on base Military testing, routers,
                                                               switches, 3 servers including a firewall and a DHCP
▪ assisting in creation of Industrial Safety Computer          server, in-wall jacks, new classroom setups including
Based Training course for SOCMA                                overhead projectors and SmartBoards, providing
▪ designing Power Point Slides to provide uniformity of        coordination and problem resolution assistance to Ed
course look and feel                                           Center staff and Base Network Administrators to assure
▪ creating clip art                                            that mission specific applications function properly,
▪ animations                                                   backups, providing training as needed on MS Office
▪ custom navigation system                                     products as well as proprietary applications, coordinating
▪ general formatting                                           and setup all satellite-based training courses on base,
▪ Major tools Used:                                            providing user support as well as special project setups
▪ Power Point                                                  and events like the Education Fair
▪ Photoshop
▪ Image Composer
www.brainbench.com         May 00 ~ Jun 00                     Computer Solutions          8/95 ~ 11/95
Exam validator, (contract part-time)                           PC Technician, (regular full-time)
▪ “testing the test”                                           ▪ custom building computer systems including
▪ aiding in creation of an exam for the Apache server          hardware (empty case up) and software installations
platform                                                       ▪ successfully performing upgrades and repairs -
▪ reviewing questions and answers for web based                developing excellent troubleshooting skills ▪
exams                                                              assistant to CEO
▪ providing comments and change requests.                      ▪ forecasting project completion dates
                                                               ▪ facilitating project completion by prioritizing tasks
                                                               ▪ organizing inventory of spare parts and constructing
 Kelly M. Pollard
 1429 Edward St. ~ Mountain Home, ID 83647           Email Kelly@kellypollard.com
 Phone (208) 794-5719                                Web site: http://www.kellypollard.com/

working systems which were made available for sale to
clientele-- increasing total company assets by 2%
instead of the loss associated with the disposal of those
old parts
Pollard’s Landing Dec 87 ~ May 00
(my own business)
▪ building PC clones
▪ installing and troubleshooting networks and software
▪ resolving compatibility issues
▪ Webmaster for company site and client sites
▪ System Engineer and Network Administrator for a
10-node intranet
▪ client website design and management
▪ ran a gaming network for sailors based on NAS
Point Mugu, CA
▪ customer service
▪ accounting and billing
▪ marketing
▪ monthly newsletters and all promotional materials
▪ inventory
▪ Win95/98/NT (Server and Workstation)
▪ Ethernet
▪ Hub
▪ TCP/IP
▪ DHCP
▪ WINS
▪ DNS ▪         InoculateIT
▪ hand coded HTML
▪ Photoshop
▪ Paint Shop Pro
▪ the GAMES!!! (Too many to note here)
 Kelly M. Pollard
 1429 Edward St. ~ Mountain Home, ID 83647          Email Kelly@kellypollard.com
 Phone (208) 794-5719                               Web site: http://www.kellypollard.com/

Administrative and other types of                                Abel Temps ~ The Horst Group▪ Jan ~ Feb 00
experience-------------------------                              Receptionist, (contract full-time)
Albertson’s, Service Clerk▪ Aug 04 ~ Sept 04                     ▪ received incoming calls on a 10-line system in a
                                                                 professional and courteous manner
(regular part-time)
                                                                 ▪ creatively updated daily Power Point show which was
▪ greeted every person in the store with a smile                 visible in the entryway to the building
▪ quickly bagged purchases and assisted customers to             ▪ welcomed everyone who entered the building
with their items placing them into their vehicle                 ▪ accurately maintained a guest logbook
▪ maintained lot and rounded up shopping carts                   ▪ properly issued and recovered badges for every
▪ returned items and restocked shelves                           visitor
▪ maintained floor, restroom, and outdoor area
cleanliness, sanitation, and safety                              Manpower ~
                                                                 Armstrong World Industries▪       Dec ~ Jan 00
 JoAnn Fabrics, Clerk▪          Apr 02 ~ Aug 03                  Administrative Assistant, (contract full-time)
(regular part-time)
                                                                 ▪ assistant to Director of Personnel Department
▪ quickly and accurately measured and cut customer               ▪ processing new hires, moves and terminations
purchases to fit their needs                                     ▪ coordination of office space, computer equipment,
▪ friendly and courteous cashier                                 cellular phone, business cards and signature cards
▪ restocked shelves to keep most frequently                      ▪ Lotus Notes DBA.
purchased items readily available                                ▪ filing ▪       action items
▪ counted inventory to track shrink
▪ taught crafting classes adding a personal touch to             Nov ~ Dec 99 Adecco ~ AT&T Wireless
each customers experience at JoAnne Fabrics                      Services, Customer Service Representative,
                                                                 (contract full-time)
Adecco ~
Sirius Computer Solutions▪ Mar 00 ~ Apr 00                       ▪ assisted customers in selection of hardware and
Administrative Assistant, (contract full-time)                   calling plan to best suit their individual calling needs.
                                                                 ▪ received and applied payments
▪ used Lotus Notes e-mail for intra-departmental                 ▪ reactivated phone services
communication                                                    ▪ processed phones needing repair or replacement
▪ answered phone in a professional manner and sent
faxes for department heads                                       Manpower ~
▪ in-charge of daily backup of the company server                Elizabethtown College▪      Oct ~ Nov 99
ensuring against critical data loss                              Administrative Assistant, (contract full-time)
Primary Staffing ~                                               ▪ assisted the Chair of Communications Dept. in all
Fuller Company▪       Mar 00 ~ Apr 00                            daily activities as well as 5 other professors
Editor, (contractor full-time)                                   ▪ conducted Internet-based research to find and order
                                                                 appropriate materials for the department library
▪ reformatted the company ISO 9000 Procedural                    ▪ used MS Word to retype and format handwritten
Manual for easy reading while maintaining the required           materials
structure                                                        ▪ processed interdepartmental mail
▪ created a method of easy reference i.e. web links on           ▪ ordered office supplies for the entire department
each computer desktop                                            ▪ directed and tracked time for 9 student workers
                                                                 ▪ Imac
Adecco ~
Ross Insurance Agency▪ Feb 00 ~ Mar 00                           McDonalds, Shift Manager▪ 1988 ~ 1993
File clerk, (contract full-time)                                 (regular full-time)
▪ quickly and accurately collected and delivered files           ▪ managed and supervised 27 people
back and forth from filing rooms for 8 insurance agents          ▪ scheduled day shift
▪ maintained 3 rooms full of filing cabinets                     ▪ prepared and presented group and one-on-one
                                                                 training sessions
 Kelly M. Pollard
 1429 Edward St. ~ Mountain Home, ID 83647     Email Kelly@kellypollard.com
 Phone (208) 794-5719                          Web site: http://www.kellypollard.com/

▪ developed, implemented and managed special                ▪   created noon deposits
promotions                                                  ▪   proven ability to provide excellent customer service
▪ control of large safe
    Kelly M. Pollard
    1429 Edward St. ~ Mountain Home, ID 83647        Email Kelly@kellypollard.com
    Phone (208) 794-5719                             Web site: http://www.kellypollard.com/

COMPUTER SKILLS
▪       10+ years end user experience, 7 years technical hardware experience
▪       skilled at master level with Word, Excel, Power Point, Access, Photoshop, Image Ready, Dreamweaver, Flash,
PageMaker and InDesign.
▪       Proficiently skilled in MSWorks, Word Perfect, and Illustrator.
▪       Web design using HTML, Front Page, Page Mill, Cold Fusion and some VBScript.
▪       Hardware: Complete system construction and troubleshooting, including: Motherboard, CPU, Sound, Video
accelerator/capture/RAM, NIC, Scanner, Printer, RAM, Hard/Floppy/CD-ROM/Tape drives, peripherals.

EDUCATION
▪         CompuMaster ~ personal growth, management, other soft skills seminars, 2000-2003
▪         New Horizons ~ MCSE+I track and E-Commerce track, 1999
▪         International Correspondence School ~ PC Repair, 1997
▪         Channel Islands High School, 1987 (honors program)

INTERESTS & ACTIVITIES
▪         Charter Member of International Who’s Who in Business Management
▪         Internet based research
▪         Education 100% self-financed attending classes at night to complete coursework.
▪         Self-directed course of study in XML, VB, and life.

ACCOLADES
Kelly is extremely bright. She absorbs information extremely quickly and applies her acquired knowledge quickly,
thoroughly and completely. Kelly has all the knowledge and skills to administer a Microsoft network. Kelly didn't just study
to pass the Microsoft exams. Kelly studied to learn everything and she succeeded. Kelly is a self-starter. She will offer a
company great attention to detail, follow-through, excellent communications skills, patience and a desire to learn. Kelly
would be a great asset to any company.
--Mimi Derbeyshire, Senior Account Executive, New Horizons Computer Learning Center, Newbury Park, CA


INTJ: "Life's independent thinkers'': Very few INTJs exist in the U.S. but they have a vast influence on corporate and
academic life (think Ted Turner and Steve Jobs). They have the vision and will see it through to completion. Leadership
skills enable this type to play a dramatic role in shaping U.S. corporate culture. Independence is the force that motivates.
The perfect think tank specialist. --Kiersey Temperament Sorter
 Kelly M. Pollard
 1429 Edward St. ~ Mountain Home, ID 83647                                 Email Kelly@kellypollard.com
 Phone (208) 794-5719                                                      Web site: http://www.kellypollard.com/

TECHNICAL TRAINING
This is a partial list:
 Managing Multiple Projects, Objectives and Deadlines▪6/02                                Introduction to Object Oriented Design▪ ...................... 8/00
 Business Writing & Grammar Skills                                                        The Web Development Cycle▪ .................................... 8/00
   Made Easy and Fun▪ ................................................ 5/02               Photoshop▪ .................................................................. 8/00
 The Conference on Web Site                                                               Javascript▪ ................................................................... 7/00
   Development and Design▪ ........................................ 5/02                  Introduction to Macromedia Flash▪ .............................. 5/00
 The Hands-On Web Site Workshop▪........................... 5/02                          Design Methodology and Technology ▪ ....................... 2/00
 Windows 2000 Network and                                                                 Beginning and Advanced Internet
 Operating System Basics▪ ......................................... 11/01                   Business Fundamentals▪ ......................................... 1/00
 A+ Certification – Core Hardware                                                         HTML Fundamentals▪ ................................................. 1/00
  and Operating Systems▪ ........................................... 10/01                Networking Fundamentals▪ ......................................... 1/00
 MS Project 2000▪ ....................................................... 10/01           System Administration for
 Photoshop Users' Conference▪ ................................. 10/01                       Microsoft SQL Server 7.0▪ ..................................... 11/99
 The Conference for Adobe Photoshop Users▪ .......... 10/01                               Creating & Configuring a Web Server
 Conflict Management Skills for Women▪ ..................... 9/01                           using MS IIS 4.0▪...................................................... 6/99
 Managing Multiple Projects,                                                              Train the Trainer▪ ........................................................ 6/99
   Objectives and Deadlines▪ ....................................... 9/01                 Supporting MS Windows NT 4.0
 Coaching and Teambuilding Skills                                                           Enterprise Technologies▪ ......................................... 4/99
    for Managers and Supervisors▪ ............................... 9/01                    Supporting MS Windows NT 4.0 Core▪ ....................... 3/99
 CGI (Perl)▪ ................................................................... 2/01     Internetworking with Microsoft TCP/IP▪ ....................... 3/99
 ASP Advanced▪ ........................................................... 2/01           Administering Windows NT 4.0▪ .................................. 2/99
 Introduction to XML▪ .................................................. 12/00            Networking Essentials▪ ................................................ 2/99
 XML▪ ............................................................................ 8/00   PC Repair and Troubleshooting▪ ............................... 11/98
TOPICS TAUGHT
Some on PC and some on Macintosh
A+ Certification – 5day                                     Excel 2K Charting and Organizing                           Macromedia Flash 5 Advanced
Access 2K Level 1                                             Data                                                     Macromedia Flash 5 Intro
Access 2K Level 2                                           Excel 2K Worksheets                                        Outlook 2K Level 1
Access 2K Level 3                                           Excel XP Worksheets                                        Outlook 2K Level 2
Access XP Level 1                                           Getting the Most from Microsoft                            Outlook XP Level 2
Active Server Pages, Level 1                                  Excel Seminar                                            Power Point 2K Intro
Active Server Pages, Level 2                                Front Page 2K Advanced                                     Programming Fundamentals with
Adobe Photoshop 6 Color                                     Front Page 2K Intro                                          JavaScript
 Correction and Printing                                    Graphic File Formats/Scanning                              Project Management for the WWW
Adobe Photoshop 6 Level 1                                     Fundamentals                                             Special Topics Seminar
Adobe Photoshop 6 Level 2                                   HTML Level 1                                               TCP/IP – 2 days
Animation Primer: GIF Animation                             HTML Level 2                                               Web Design & Development-The
Cascading Style Sheets                                      HTML Workshop 1                                              Web Project Approach
CGI / Perl Scripting                                        HTML Workshop 2 and Web                                    Web Graphic Design, Level 1
Cold Fusion, Level 1                                          Publishing Workshop                                      Web Site Analysis & Redesign
Cold Fusion, Level 2                                        Internet Explorer 5.5 Intro                                Web Studio
Cold Fusion, Level 3                                        Internet Fundamentals                                      Web Workshop
Design Fundamentals                                         Internet Information Server 4 –                            Windows 2K Active Directory
How to Design Attention Getting                               Installation and Administration – 3                        Design – 3 day
 Brochures, Catalogs, Ads,                                    days                                                     Windows 2K Installation and
 newsletters and Reports                                    Intro to Web Server Administration                           Administration – 5 days
 Seminar                                                    JavaScript, Level 1                                        Windows 2K Intro
The Secrets of Great Graphic                                JavaScript, Level 2                                        Word 2K Advanced
 Design 2-day Workshop                                      Macromedia Dreamweaver 4, Adv.                             Word 2K Level 1
Dynamic HTML                                                Macromedia Dreamweaver 4, Intro                            Word 2K Level 2
Excel 2K Advanced                                           Macromedia Fireworks, Level 1
 Kelly M. Pollard
 1429 Edward St. ~ Mountain Home, ID 83647   Email Kelly@kellypollard.com
 Phone (208) 794-5719                        Web site: http://www.kellypollard.com/

REFERENCES
Greg Wagner
Web Age Solutions
(215) 620-7064 Home
gwagner@webagesolutions.com
Ken Paull
Computer Imaging Applications
(215) 540-9685
ken@computerimagingapps.com
Janet Smith
Sew Nice Too Quilts
(717) 684-0896
info@sewnicetooquilts.com

				
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