CMM (PowerPoint)

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					 Disaster Recovery
       CMM
              -Presented By-
Alex Tsekhansky, Darren Hayes, Gauri Ghare,
      Grace Cummins, Paul Schweitzer
            Team 2 - DPS-2007
Introduction
   Why bother using CMM for DR?
     CMM   is a Framework that Already Exists
     CMM is Structured
     CMM – Roadmap for Improvement
     Need for a Structured Contingency Plan
     Reliance on IT
Outline
 Navigating the Levels of CMM
 Key Process Areas (KPAs)
 Associated Processes
 Goals
 Tools
5 Levels - CMM
        Optimizing




         Managed


         Defined


   Repeatable Processes


       Unstructured
Level 1
 Lack of Structure in Systems Development
 Lack of Repeatable Processes
 Reliance on Key Personnel
 Problematic for DR
Level 2 - Repeatable
KPAs

   Disaster Recovery Planning
   Requirements Management
   Notification
   Contract Management
   Quality Assurance
   Configuration Management
Level 3 - Defined
KPAs

   Company-wide Process Definition
   Training Program
   Management
   Peer Review
   DR Preparation
   Inter-group Coordination
Level 4 - Managed
KPAs

   Corrective & Preventive Action Plans for DR Events
   DR Capability Baseline
   Company-wide Tracking of Costs & Schedules
   Company-wide DR Cost & Benefit Analysis
   Company-wide DR Process & Product Metrics
   Company-wide DR Limits & Targets
   Legal reviews of Disaster Implication
   DR Company Culture
   Compliance & Audit Procedures
   DR Performance Assessment
Level 5 - Optimizing
KPAs

   DR Defect Prevention
   DR Best Practices Analysis & Lessons Learned
   DR Technology Changes Analysis & Implementation via
    Pilots
   DR Process Updates to Reflect Technology & Business
    Changes
   Suggestions Reviews from Teams
   Recovery Strategy Aligned with Data & Process Value
   DR Performance Gaps Remedy
    Matrix
L
e
v         KPA*              Associated Process        Purpose            Scope               Goals                  Tools
e
l




                            Project Planning




                            Estimation Process                           Identify training   Develop Project
                                                      To develop
                                                                         needs of            Assets Document
                                                      skills &
                                                                         organization,       to be used in DR
                                                      knowledge of
                                                                         projects and        process, review
        Disaster Recovery                             individuals,
2   A                       DR for Existing Systems                      individuals.        and approve             See Appendices
        Planning                                      enabling them
                                                                         Developing          Project Assets list,
                                                      to perform roles
                                                                         and/or procuring    make initial
                                                      effectively
                                                                         training for        estimate of cost,
                                                      during a crisis.
                            Support                                      those needs.        resources.




                            Risk Management
Conclusion: CMM-DR
 Defines Capabilities & Limitations
 Theory vs Practice
 Staff More Important than Processes
 Separate Plan Needed for IT
 We Provide - Structured Plan with Tools
References
[1] Batath Sundar, Pitchiah Ramaswamy, Mala Murugappan, Dr. Gargi
    Keeni, “6 Sigma and CMM concepts applied to Disaster Recovery
    Planning”,
    http://www.tcs.com/ps/attachdisplay.aspx?cat_id=2396&art_id=895
[2] “The Business Continuity Planning & Disaster Recovery Planning
    Directory”, http://www.disasterrecoveryworld.com/
[3] Dietra Thomas, Division of the State CIO, "Disaster Recovery Best
    Practices"; Sept. 2004
[4] “Business Continuity Planning / Disaster Recovery Planning - An
    Online Guide”, http://www.yourwindow.to/business-continuity/
[5] “Backup Procedures and Disaster Recovery Audit Program”,
    http://www.all.net/books/audit/kits/bkrecpgm.html
[6] University of Arkansas, “Computing Services Disaster Recovery
    Plan”, October 2002
[7] Geoffrey H Wold, “Disaster Recovery Planning Process”, Disaster
    Recovery Journal, Vol 5 #1, 1997

				
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