e-CITIZEN
PROJEK ‘FLAGSHIP’ e-GOVERNMENT
Discussion on
e-CITIZEN
MINISTRY OF DEVELOPMENT
21 November 2004
e-CITIZEN
PROJEK ‘FLAGSHIP’ e-GOVERNMENT
OBJECTIVE OF e-CITIZEN
“TO IMPROVE THE DELIVERY OF
GOVERNMENT SERVICES TO THE
CITIZEN”
e-CITIZEN
PROJEK ‘FLAGSHIP’ e-GOVERNMENT
TODAY’S DISCUSSION
Refine understanding of what is e-CITIZEN
Examples of e-CITIZEN
Technical Provisions
Scope
Steering Committee
Consultancy
Schedule
Survey
e-CITIZEN
PROJEK ‘FLAGSHIP’ e-GOVERNMENT
EXAMPLES OF e-CITIZEN
Singapore http://www.ecitizen.gov.sg
Mexico
Hong Kong
Canada
United Kingdom
e-CITIZEN
PROJEK ‘FLAGSHIP’ e-GOVERNMENT
WHAT IS e-CITIZEN?
Citizen-Centric Web Portal
Single point of 24/7 access to nation-wide
Government electronic services
Web-based extension to the Ministries’ e-
Government projects
e-CITIZEN
PROJEK ‘FLAGSHIP’ e-GOVERNMENT
WHAT e-CITIZEN IS NOT
NOT Government information portal on
Ministries’ structure, responsibilities, etc
e-CITIZEN
PROJEK ‘FLAGSHIP’ e-GOVERNMENT
TECHNICAL PROVISIONS
Integration of existing each Ministry’s on-line
services
Provision of hardware such as kiosks at public
places accessible to citizen such as post office,
airport, etc
Provision of IT infrastructure at the government
premises will be outsourced via each ministry’s
e-Government projects
eCITIZEN will not provide…?
e-CITIZEN
PROJEK ‘FLAGSHIP’ e-GOVERNMENT
SCOPE
Procedures and guidelines related to on-line
services
Dependent on on-line services (list obtained from
EGSPEC-endorsed e-Government projects)
Provision of IT infrastructure at the government
premises will be outsourced via each ministry’s
e-Government projects
eCITIZEN will not provide…?
e-CITIZEN
PROJEK ‘FLAGSHIP’ e-GOVERNMENT
NEXT STEP
Establishment of Steering Committee
Chairman – Permanent Secretary Ministry of
Development
Members – CIO of Ministries
Secretariat – Research and Development
Unit Ministry of Development
Appointment of consultant for Requirement Study
e-CITIZEN
PROJEK ‘FLAGSHIP’ e-GOVERNMENT
PROJECT SCHEDULE
e-CITIZEN
PROJEK ‘FLAGSHIP’ e-GOVERNMENT
SURVEY
To find out:
Existing services or services planned to be
provided on-line by Ministries
Status of each Ministry current initiatives in
the provision of on-line services
Current IT infrastructure
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e-CITIZEN
PROJEK ‘FLAGSHIP’ e-GOVERNMENT
CONTACTS
Please return survey forms by 28 November
2004 to eddie@mod.org.bn
Contact Person: Maizan Bte Hj Hambali
tel: 2383222 ext 308 / 315
email:maizan_hambali@mod.org.bn
e-CITIZEN
PROJEK ‘FLAGSHIP’ e-GOVERNMENT
THANK YOU