Letter to Branches
For instant updates: www.cwu.org email: info@cwu.org
150 The Broadway, Wimbledon, London, SW19 1RX
Tel: 020 8971 7200 Fax: 020 8971 7300
General Secretary: Billy Hayes (www.billyhayes.co.uk)
General Secretary: Billy Hayes (www.billyhayes.co.uk)
General Secretary: Billy Hayes (www.billyhayes.co.uk)
No. 098/09 Ref: TR/cf Date: 6th February 2009
General Secretary: Billy Hayes
To All Branches
Dear Colleague
Legal Services : New Service to Members : Road Traffic Accident Helpline
I am pleased to announce the Department is launching a new service, CWU Road Traffic
Accident Helpline.
The Scheme provides a range of benefits in the event that members and their family are
involved in an off duty road traffic accident which was not their fault. It will replace the existing
Road Assist Scheme and will operate nationwide, excluding the Isle of Man and the Channel
Islands.
The Scheme is designed as an alternative to using their own motor vehicle insurance. In the
event of a road traffic accident members can phone a dedicated 24/7 UK based Helpline who will
then immediately assist in providing a whole range of benefits which include vehicle recovery
from anywhere in the UK, your accident details automatically reported to your private
insurer, any vehicle repairs arranged and managed together with vehicle replacement,
if appropriate, on a category like-for-like basis. In the event of any injuries sustained in
the accident, claims for compensation will be handled by CWU’s Panel Solicitors, with all legal
fees being covered by the CWU’s Legal Services Department.
This free service is being provided in partnership with the CWU Legal Department, its Panel
Solicitors and a motoring organisation, Accident Exchange. Members will be invited to join the
Scheme by contacting www.cwu.one1one.co.uk or freephone 0800 804 6674. Further details
will be published in the February 2009 issue of the Voice publication.
Call us first in the event of an off duty accident, one number, 1 call, one complete
service.
All enquiries on the above should be addressed to Tony Rupa, Head of Legal Services on 0208
971 7444.
Tony Rupa
Head of Legal Services
COMMUNICATION WORKERS UNION
URGENT INFORMATION FOR MEMBERS
9