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Social Media Strategy for NPOs-Cindy Leonard for AFP Pgh Conf April 2011

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Social Media Strategy

for Nonprofits







Presenter:

Cindy Leonard

Bayer Center for Nonprofit Management

at Robert Morris University

What’s on Tap?

 Exercise: Analog Social Networking (10 min.)



 Presentation: Social media planning and

strategy considerations (40 min.)



 General Q&A (10 min.)

Defining Social Media

The “If you build it, they won’t

come…” Issue

The WAVE Model

The 3 W Questions



Finding Your Audience



Use Versatile Tools



Engage Your Audience

You will be creating waves for your organisation. Waves that will help you reach

your goals, by identifying them, finding your audience, selecting the tools you

will start using, and engaging with your audience.



From a presentation by Arjan Tupan of Capgemini Consulting for Convio

7

Beth Kanter’s Social Media

Strategy Model

Common Themes

Who job is it, anyway?

Assessing Organizational

Readiness

Selling

Social

Media

to

Your

Boss

What about ROI? How do I

know if my efforts are worth it?

Pittsburgh Zoo

http://www.pittsburghzoo.org

(Facebook, Flickr, RSS, Twitter,YouTube)





Pittsburgh Social Venture Partners

http://www.psvp.org

(blogging, Facebook, LinkedIn, Twitter,YouTube)





LOGOS Ministry

http://www.thelogosministry.org/

(Facebook Groups,Yahoo Groups, Blogging,

Podcasts, Mobile Apps,YouTube)



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