Diversity In The Workplace Business 200 Prof. Bill White Diversity Defined di·ver·si·ty (d -vûr s -t , d -) n., pl. di·ver·si·ties. The fact or quality of being diverse; difference. A point or respect in which things differ. Variety or multiformity: “Charles Darwin saw in the diversity of species the principles of evolution that operated to generate the species: variation, competition and selection” (Scientific American). Types of Diversity • Gender • Education • Age • Job Title • Race • Job Function • Ethnicity • Job Skills • Culture • Union/Non-Union • Religion • Part-Time/Full-Time • Language/Accent • Disability • Marital Status • Height/Weight • Political affiliation • Sexual Orientation The Village Earth • "If we could shrink the earth's population to a village of precisely 100 people, with all the existing human ratios remaining the same, it would look something like the following. There would be: The Village Earth • 57 Asians 21 Europeans; 14 from the Western Hemisphere, both north and south 8 Africans • 52 would be female 48 would be male • 70 would be non-white 30 would be white • 70 would be non-Christian 30 would be Christian • 89 would be heterosexual 11 would be homosexual The Village Earth • 6 people would possess 59% of the entire world's wealth and all 6 would be from the United States • 80 would live in substandard housing • 70 would be unable to read • 50 would suffer from malnutrition • 1 would be near death; 1 would be near birth • 1 (yes, only 1) would have a college education • 1 would own a computer Diversity Consciousness Defined Recognizing, appreciating, valuing, and utilizing the unique talents and contributions of all individuals The Challenge of Workplace Diversity? • The challenge lies in the continuous improvement of the integration and social acceptance of people from different backgrounds. • Our differing human characteristics influence the way we think, act, interact, and make choices. • Often, these differences interfere with our ability to support, trust, and respect each other, and thus to effectively function together. Areas of Workplace Diversity • Equal Opportunity and Affirmative Action – The active recruitment of women, minorities, and other protected groups. – The goal is to meet certain legal imperatives. • EEOC • Department of Justice • Civil Rights – The primary concern is meeting quotas, often without concern for the survivability of these individuals. Areas of Workplace Diversity • Managing Diversity – The organization is diverse by default, and now it must deal with it. – The goal is to fix, cover-up, and/or defer the problem with a minimum of hassle. – The effort is top management-driven, thus forced throughout the organization. – The concern is more for a change in behavior than attitudes. Areas of Workplace Diversity • Valuing Diversity – The organization sees direct benefits from incorporating diverse people and perspectives. – INCLUSION: The goal is to change and/or create a organizational culture that recognizes, respects and encourages individual differences. Diversity Bias • Assumptions of Superiority – I’m better than you. • Assumptions of Correctness – This is the way it should be • Assumptions of Universality – We’re all the same. Everybody is just like me. Thoughts on Culture • Everyone creates culture—every person, group, family, organization. • Culture is what everyone knows that everyone else knows. It is a way of understanding and living in the world. • Cultures are defined by their differences from other cultures. The greater the difference, the more defined the culture. • The most important aspects of culture are those not talked about. • People from different cultures experience different realities. • Most cultures accept differences in power and status, and consider it normal. Primates always rank order. • Most cultures value conformity, reward compliance, and punish descent. Hierarchy of Cultures • World Culture – Humanity • Major Culture (e.g., U.S. culture) – A regional or national group with a common culture • Subculture (e.g., various immigrant groups) – A cultural group within a major culture • Corporate Culture – An organization within a major culture or subculture The White American Corporate Mind As Driven By The Major American Culture • Thinks in black & • Persistence. ―Don’t take white no for an answer.‖ • Loves individuality • One thing at a time, and self-reliance sequentially • Likes informality • ―A deal is a deal, no • Can only speak matter what.‖ English • ―My mind is fixed.‖ • Very direct. ―Get to • Magic Words: Freedom, the point.‖ democracy, America, • Demand honesty at competition the bargaining table • Hates silence Corporate Cultures • Employee Expectations – Old Economy: Security – New Economy: Personal Growth – Enron: Personal wealth • Rewards – Old Economy: Salary – New Economy: Stock options – Enron: Lightening quick promotions Corporate Cultures • Leadership – Old Economy: Top down – New Economy: Inspirational – Enron: Know-it-all arrogant • Organization – Old Economy: Hierarchy – New Economy: Network – Enron: Individual fiefdoms Corporate Cultures • Corporate Goal – Old Economy: Steady growth – New Economy: Fast growth – Enron: Appearing to grow fast • Board of Directors – Old Economy: Rubber stamp – New Economy: Independent – Enron: Rubber stamp Corporate Cultures • Approach to Legality/Morality – Old Economy: Steady growth – New Economy: Fast growth – Enron: Appearing to grow fast • Board of Directors – Old Economy: Aim to meet the rules – New Economy: Push the limits – Enron: Circumvent the rules Culture Comparisons What words describe your culture versus another • Most prominent personality characteristic. • Most positive characteristic and/or contribution. • Worse characteristic and/or contribution. • Characteristics as co-workers. • What would you like to better know about them.
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