Diversity In The Workplace by s5kG1aU


									Diversity In The Workplace

     Business 200
    Prof. Bill White
Diversity Defined

di·ver·si·ty (d -vûr s -t , d -)
n., pl. di·ver·si·ties.

The fact or quality of being diverse; difference.

A point or respect in which things differ.

Variety or multiformity: “Charles Darwin saw in the
diversity of species the principles of evolution that
operated to generate the species: variation,
competition and selection” (Scientific American).
                         Types of Diversity

•   Gender                •   Education
•   Age                   •   Job Title
•   Race                  •   Job Function
•   Ethnicity             •   Job Skills
•   Culture
                          •   Union/Non-Union
•   Religion
                          •   Part-Time/Full-Time
•   Language/Accent
•   Disability            •   Marital Status
•   Height/Weight         •   Political affiliation
•   Sexual Orientation
The Village Earth

• "If we could shrink the earth's
  population to a village of precisely
  100 people, with all the existing
  human ratios remaining the same,
  it would look something like the
  following. There would be:
The Village Earth
• 57 Asians
  21 Europeans; 14 from the Western
  Hemisphere, both north and south
  8 Africans
• 52 would be female
  48 would be male
• 70 would be non-white
  30 would be white
• 70 would be non-Christian
  30 would be Christian
• 89 would be heterosexual
  11 would be homosexual
The Village Earth
• 6 people would possess 59% of the
  entire world's wealth and all 6 would be
  from the United States
• 80 would live in substandard housing
• 70 would be unable to read
• 50 would suffer from malnutrition
• 1 would be near death; 1 would be near
• 1 (yes, only 1) would have a college
• 1 would own a computer
Diversity Consciousness Defined

  Recognizing, appreciating, valuing,
     and utilizing the unique talents
   and contributions of all individuals
The Challenge of Workplace Diversity?

• The challenge lies in the continuous
  improvement of the integration and social
  acceptance of people from different
• Our differing human characteristics influence
  the way we think, act, interact, and make
• Often, these differences interfere with our ability
  to support, trust, and respect each other, and thus
  to effectively function together.
     Areas of Workplace Diversity

• Equal Opportunity and Affirmative Action
  – The active recruitment of women, minorities,
    and other protected groups.
  – The goal is to meet certain legal imperatives.
     • EEOC
     • Department of Justice
     • Civil Rights
  – The primary concern is meeting quotas, often
    without concern for the survivability of these
     Areas of Workplace Diversity

• Managing Diversity
  – The organization is diverse by default, and now
    it must deal with it.
  – The goal is to fix, cover-up, and/or defer the
    problem with a minimum of hassle.
  – The effort is top management-driven, thus
    forced throughout the organization.
  – The concern is more for a change in behavior
    than attitudes.
     Areas of Workplace Diversity

• Valuing Diversity
  – The organization sees direct benefits from
    incorporating diverse people and perspectives.
  – INCLUSION: The goal is to change and/or
    create a organizational culture that recognizes,
    respects and encourages individual differences.
                              Diversity Bias

• Assumptions of Superiority
  – I’m better than you.
• Assumptions of Correctness
  – This is the way it should be
• Assumptions of Universality
  – We’re all the same. Everybody is just like me.
                          Thoughts on Culture

• Everyone creates culture—every person, group, family,
• Culture is what everyone knows that everyone else knows. It is
  a way of understanding and living in the world.
• Cultures are defined by their differences from other cultures.
  The greater the difference, the more defined the culture.
• The most important aspects of culture are those not talked about.
• People from different cultures experience different realities.
• Most cultures accept differences in power and status, and
  consider it normal. Primates always rank order.
• Most cultures value conformity, reward compliance, and punish
                    Hierarchy of Cultures

• World Culture
   – Humanity
• Major Culture (e.g., U.S. culture)
   – A regional or national group with a common culture
• Subculture (e.g., various immigrant groups)
   – A cultural group within a major culture
• Corporate Culture
   – An organization within a major culture or subculture
The White American Corporate Mind
        As Driven By The Major American Culture

• Thinks in black &      • Persistence. ―Don’t take
  white                    no for an answer.‖
• Loves individuality    • One thing at a time,
  and self-reliance        sequentially
• Likes informality      • ―A deal is a deal, no
• Can only speak           matter what.‖
  English                • ―My mind is fixed.‖
• Very direct. ―Get to   • Magic Words: Freedom,
  the point.‖              democracy, America,
• Demand honesty at        competition
  the bargaining table
• Hates silence
Corporate Cultures
• Employee Expectations
  – Old Economy: Security
  – New Economy: Personal Growth
  – Enron: Personal wealth
• Rewards
  – Old Economy: Salary
  – New Economy: Stock options
  – Enron: Lightening quick promotions
Corporate Cultures
• Leadership
  – Old Economy: Top down
  – New Economy: Inspirational
  – Enron: Know-it-all arrogant
• Organization
  – Old Economy: Hierarchy
  – New Economy: Network
  – Enron: Individual fiefdoms
Corporate Cultures
• Corporate Goal
  – Old Economy: Steady growth
  – New Economy: Fast growth
  – Enron: Appearing to grow fast
• Board of Directors
  – Old Economy: Rubber stamp
  – New Economy: Independent
  – Enron: Rubber stamp
Corporate Cultures
• Approach to Legality/Morality
  – Old Economy: Steady growth
  – New Economy: Fast growth
  – Enron: Appearing to grow fast
• Board of Directors
  – Old Economy: Aim to meet the rules
  – New Economy: Push the limits
  – Enron: Circumvent the rules
                   Culture Comparisons
What words describe your culture versus another

• Most prominent personality characteristic.
• Most positive characteristic and/or
• Worse characteristic and/or contribution.
• Characteristics as co-workers.
• What would you like to better know about

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