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					                                                               URB. PACÍFICA #79             PHONE (787)760-8559, 630-7568
                                                               VIA HORIZONTE                 FAX (787)760-7530
                                                               TRUJILLO ALTO, P.R. 00976     E-MAIL lo_consultants@yahoo.com



                           BRENDA MASSANET
             Oct. 2006- Present          University of Phoenix                            San Juan, PR
Work              Professor
experience
                   Teach management and organizational behavior courses at the undergraduate level
             2005 – Present              Psychology Association of Puerto Rico            San Juan, PR
                  Subsecretary, Board of Directors
                       Business of Practice Network Representative to the American Psychological Association (2005)
                       Responsible for the coordination of the Psychologically Healthy Workplace Award Program in PR
                     Board of Directors Liaison to the Convention Committee
             Aug. 2004 – Present          Urban Networks Associates                                  Chicago, IL
                  Consultant, Organizational Development Initiative
                       Assigned to the National Institute of Health
                       Interviewed of participant site’s Principal Investigators to assess their needs
                       Facilitate Organizational Development training sessions in Washington, DC
                       Facilitate Virtual Round Tables on Organizational Development Topics
                       Creation of an Organizational Development Toolkit
                     Available online to answer Organizational Questions of Participating Sites
             1995 – Present            Empacadora Hill Brothers                                 Trujillo Alto, PR
                  Human Resources Manager
                   Responsible for all human resource decisions, including interviewing and recruiting
                      (approx. 150 employees).
                   Design and implement employee policy.
                   Involved in the decision making process for all issues pertaining employee policies, salaries,
                      promotions, bonuses and performance evaluations.
                   Responsible for the monitoring of employee hours, overtime and schedules.
                   Direct the process of job analysis for all the positions in the company.
                   Determine and design or contract all necessary employee development activity.
                      Trainings have included topics such as Customer Service, Discipline and Sexual Harassment, among others.
                   Implemented an Employee Assistance Program contracting with one of the main providers in Puerto Rico.
                   Responsible for the implementation of several initiatives such as yoga classes, blood drives, food and clothing
                        drives, salsa classes, and others.
                   Initiated a Company Newsletter where employees can publish articles and find out about new developments in
                        the company.
                   Design and conduct client surveys in order to gather information about our service to customers.
                   Conduct focus groups within the company to inquire about employee and supervisor needs and worries.
                   Responsible for the implementation of a company wide health insurance plan with a 50%
                       employer contribution for the year 2006.
                   Directed an employee survey process to inquire about employee needs.
             Aug. – Dic. 2002         Course: Social Industrial Psychology                           San Juan, PR
             Aug. – Dic. 2003         University of Puerto Rico
                  Teaching Assistant
                   Helped with the preparation of classes and provided input as to the grading of papers and assignments.
                   Assisted students with assignment inside and outside of class.
                   Taught several classes in topics such as Employee Socialization and Orientation Practices.
                   Reviewed several of the student’s papers and assignments.
                   Have substituted university professors on multiple occasions.
             Jan. – May. 2000           Ivonne Moreno Consulting                                San Juan, PR
                  Intern
                   Participated as a Trainer in Smith Kline Beecham’s Supervisor Training
                   Helped with the design and implementation of a survey on the current state of
                     the Industrial Psychology Field in Puerto Rico.
             Aug. – Dec. 1999              Banco Santander                                          Hato Rey, PR
                  Intern – Quality of Service Department
                   Tabulation of Internal and External Quality of Service Surveys.
                   Trained supervisors in Quality of Service Theory.
                   Trained trainers.
             1996 – 1998                Private Industry Council                                    Carolina – T.A., PR
                  Secretary
                   Nominated by the Mayors of Trujillo Alto and Carolina and approved by the Governor
                   Supervised the managing entity for the Job Training Partnership Act (JTPA) federal funds with
                    another 14 members from local private industries and government agencies.
                   Had signature power

             1993 –1994             Oficina Hispana, Inc.                                           Roxbury, MA
                  Employment Counselor / Acting Director of Employment Services
                   Conducted intakes, interviews, assessment tests and workshops.
                   Recruited people for an Apprenticeship Preparedness Program as part of
                    the Central Artery Tunnel Project
                   Reviewed and supervised the job of twelve other agencies as it related to the Training Services
                    Program funded by the Central Artery Project
                   Collaborated in the preparation of proposals for JTPA, MassJobs and Central Artery Project funding.
                   Led a three person committee in the analysis, redesign and implementation of the agency’s intake,
                    assessment and acceptance process.
                   Participated in the planning and organizing of training sessions on Diversity and the Americans with
                    Disabilities Act.
                   Taught courses on interviewing.

Congresses   July 2006                  26th International Congress of Applied Psychology            Athens, Greece
                                        Presentation: Organizational Best Practices to Improve Well-being
                                        and Productivity
                                        Ivonne Moreno-Velázquez, Joyce González Domínguez, Arianne Quintana-Rondon,
                                        Gabriela García & Noelia Ramos Torres

             July 2006                  26th International Congress of Applied Psychology          Athens, Greece
                                        Presentation: Work, Family and Stress in Puerto Rican Managers
                                        Ivonne Moreno-Velázquez, Joyce González Domínguez, Arianne Quintana-Rondon,
                                        Gabriela García & Noelia Ramos Torres

             March, 2006                Work, Health and Stress Conference                            San Juan, PR
                                        American Psychological Association
                                        Presentation: From Civility to Violence: Stress and Wellbeing
                                        of the Puerto Rican Workforce
                                        Brenda Massanet-Rosario

             Jan. 17, 2006              Harvard University’s and University of Puerto Rico’s           San Juan, PR
                                  Winter Institute
                                  Presentation: Psychological Health at Work: Challenges, Alternatives and Impact
                                  Ivonne Moreno-Velázquez, Brenda Massanet-Rosario, Joyce González-Domínguez
                                  Arianne Quintana-Rondón, Gabriela García & Noelia Ramos Torres


               Nov. 5, 2005       52nd Annual Convention of the Puerto Rico                    San Juan, PR
                                  Psychology Association
                                  Presentation: Organizational Best Practices to Improve
                                  Well Being and Productivity
                                  Ivonne Moreno Velázquez, Joyce González-Domínguez
                                  Brenda Massanet & Arianne Quintana-Rondón

                                  Presentation: Stress in Puerto Rican Managers
                                  Ivonne Moreno-Velázquez, Arianne Quintana-Rondón,
                                  Gabriela García, Joyce González-Domínguez,
                                  Brenda Massanet-Rosario & Noelia Ramos Torres.

               June 26-30, 2005   30th Interamerican Congress of Psychology, SIP 2005           Buenos Aires, Arg.
                                  Presentation: Organizational Best Practices to Improve
                                  Well Being and Productivity
                                  Ivonne Moreno Velázquez, Joyce González-Domínguez
                                  Brenda Massanet & Arianne Quintana-Rondón

                                  Presentation: The Evaluation and Consulting Process:
                                  A Collaboration Experience between Psychology and Non-Governmental
                                  Organizations
                                  Brenda Massanet-Rosario, Ilianexcis Menéndez-Fuentes & José Toro-Alfonso

               May 11-15, 2005    European Work and Occupational Psychology Congress Istanbul, Turkey
                                  Poster: Organizational Best Practices to Improve
                                  Well Being and Productivity
                                  Ivonne Moreno-Velázquez, Joyce González-Domínguez,
                                  Brenda Massanet-Rosario, Arianne Quintana-Rondón

                                  Poster: I/O Psychologists: What Organizations know about us?
                                  Ivonne Moreno-Velázquez & Brenda Massanet

               Nov. 5, 2004       51st Annual Convention of the Puerto Rico               San Juan, PR
                                  Psychology Association
                                  Presentation: Occupational Health Psychology: Variables
                                  and Interconnections
                                  Ivonne Moreno-Velázquez, Joyce González-Domínguez, Eric Hernández López,
                                  Brenda Massanet-Rosario, Arianne Quintana Rondón & Ibis Rivera-Manso

               Aug. 11, 2004      28th International Psychology Congress                       Beijing, China
                                  Presentation: Safety Climate and Injury Prevention
                                  Ivonne Moreno-Velázquez & Brenda Massanet-Rosario

               2006               Revista Interamericana de Psicología Ocupacional, Vol. 25             Colombia
Publications                      Article: Organizational Practices to Improve Well-being and Productivity
                                  Ivonne Moreno, Joyce González, Brenda Massanet & Arianne Quintana

               2005               Revista Puertorriqueña de Psicología, Vol. 16
                                  Article: Experiences of a group of Psychologists who participate in public policy
                                  processes in Puerto Rico
                                  Lymari Díaz Meléndez, Angel Colón Rivera, Irma Serrano-García & Brenda
                                  Massanet-Rosario

               2003               Revista Puertorriqueña de Psicología, Vol. 14                        San Juan, PR
                                  Article: Industrial Psychology in Puerto Rico: Managers’ Perceptions
                                       Ivonne Moreno Velázquez, Ivonne González-Marrero,
                                       Brenda Massanet-Rosario, Keisha Caraballo, Rafael Aponte,
                                       Lilia E. Ríos & Gleniz Torres

               2006                    Revista Puertorriqueña de Psicología                                          San Juan, PR
                                       Article Accepted for Publication: Industrial Organizational
                                       Psychology’s History in Puerto Rico
                                       Ivonne Moreno-Velázquez, José Miguel Justel-Cabrera &
                                       Brenda Massanet-Rosario


               2005                    First Occupational Health Psychology Symposium San Juan, PR
Other                                  Organized together with three other committee members a two day conference
Achievements                           with expert speakers from Puerto Rico and the United States. Some of the guest
                                       included Dr. Tammy Allen, Dr. Juan Sanchez, Dr. Zahira Banks, Dr. Miguel Martinez,
                                       & Dr. Nora Valle

               2002 – Present          Universidad de Puerto Rico                                 San Juan, PR
Education                              PhD Candidate in Industrial Organizational Psychology
               1998 – 2001             Universidad Carlos Albizu                                      San Juan, PR
                                       Masters of Science Degree in Industrial Organizational Psychology
               July 1995               Columbia University, Teachers College                      New York, NY
                                       Master of Arts Degree in Organizational Psychology
               1993 – 1994             Harvard University, Extension School                    Cambridge, MA
                                       Courses Included: “Human Resources Management” and “Organizational Behavior”
               May 1993                Brandeis University                                        Waltham, MA
                                       Bachelor of Arts Degree in Psychology


Licenses          Psychologist License # 1962 (Department of Health, Government of P.R.)




Memberships       American Psychology Association, Society for Society for Human Resources Management, Psychology
                  Association of Puerto Rico, Society for Industrial Organizational Psychology and Organizational
                  Development Network

Languages         Fluent in English and Spanish

Computer          Microsoft Word, Microsoft Excel, Power Point, Publishers, Microsoft Outlook & Visio

        REFERENCES FURNISHED UPON REQUEST

				
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