TapRooT® Friends & Experts e-Newsletter
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North America Edition
August 2009
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In This Issue Editor's Letter
Register for a TapRooT® Is Your Management Serious About Safety?
Course
Lots of senior managers talk a good game when it
The 2009 TapRooT® Summit
comes to safety.
is Outstanding! How to
Choose Which Talks to
They say:
Attend
2009 TapRooT® Pre-Summit Safety is our number one priority
Courses We will never do anything to compromise safety
We won't take our eye off the prize - everyone going
Root Cause Analysis Tips home safe at the end of the day
Safety is a condition of employment
Accidents: Lessons Learned
Safety first
Accident Videos
But what is the real message they send?
Medical Accidents and
Lessons Learned I was at an industry conference last month and the CEO of a
VOTE: Which Distracted major construction company was talking about how safety was
Driving Behaviors Would You their first priority. It was a good talk.
Criminalize?
The bad part was that I had some "behind the scenes"
3 Ways to Connect with information.
TapRooT®
I knew a safety manager from the company's corporate
Continuous Improvement:
headquarters. The week before he had told me that he
Building Employee's (and
couldn't make it to the Summit this year. He knew it was a
children's) Self-Confidence
great way to pick up new safety improvement ideas. People
TapRooT® in Portland, from his company had attended in the past and brought very
Cleveland, San Antonio, and valuable ideas back to their company, but they had just
Calgary! instituted a corporate ban on travel to all conferences and
training.
Job Openings
J.O.K.E.S. So what was their REAL top priority?
Quick Links I thought about asking the CEO. Why did he talk a good game
Worldwide Course Listing but cancel travel for an important safety related meeting?
Summit Info
Ask a Question
But that would have been too embarrassing. After all, he was
in front of a crowd of well-wishers that had gathered to shake
his hand after a "great" speech about the preeminence of
safety.
If I did ask, he might have said:
"I didn't know."
"I'll look into it."
"We all have to make sacrifices in tough times."
But I doubt that he would have said:
"Short term profits and quarterly results are more
important than safety."
But that's the message that he just communicated inside the
company.
Is your management SERIOUS about safety?
I want to personally invite each reader to attend the
TapRooT® Summit on October 7-9, 2009, in Nashville,
Tennessee, USA.
(Watch video of invitation)
The only way to prove the value of the Summit is to register
and experienceit for yourself. Difficult times need a solid
commitment to new strategies for improvement! Visit our
website to download a brochure, or call us at 865-539-2139.
Best regards,
Mark Paradies
President
System Improvements, Inc.
238 South Peters Road, Suite 301
Knoxville, TN 37923 USA
Phone: 865-539-2139
Web: http://www.taproot.com
Register for a TapRooT® Course
PUBLIC COURSES IN US AND CANADA
2-Day TapRooT® Incident Investigation and Root Cause Analysis Course
Boston, MA - August 11-12
Austin, TX - August 19-20
Chicago, IL - September 15-16
Phoenix, AZ - September 17-18
Port Arthur, TX - September 28-29
Nashville, TN - October 5-6
Cleveland, OH - October 13-14
Calgary, Canada - October 14-15
5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training
Edmonton, Canada - September 14-18
Portland, OR - September 28-October 2
San Antonio, TX - October 19-23
Lake Charles, LA - November 9-13
3-Day TapRooT®/Equifactor® Equipment Troubleshooting and Root Cause Failure
Analysis
Chicago, IL - September 15-17
Calgary, Canada - October 14-16
Halifax, Canada - November 3-5
Dallas, TX - November 4-6
Salt Lake City, UT - November 10-12
1-Day TapRooT®/Equifactor® Equipment Troubleshooting & Root Cause Failure Analysis
(For previous 2-day/5-day course attendees.)
Chicago, IL - September 17
Calgary, Canada - October 16
Halifax, Canada - November 5
Dallas, TX - November 6
Salt Lake City, UT - November 12
Edmonton, Canada - November 25
View our worldwide calendar of courses at:
http://www.taproot.com/courses.php
The 2009 Summit is Outstanding! ... But Hard to Pick Which Talks to
Attend (So Many Good Ones To Choose From) ...
By Mark Paradies
Here's How You Can Choose Your Favorite Sessions:
The TapRooT® Summit has 12 Best Practice Tracks. They are:
Behavior Change & Stopping Human Error
Career Development
Certified TapRooT® Instructor
Corrective Action Program
Eliminating Hospital Sentinel Events
Equipment Reliability & Maintenance
Investigation & Root Cause Analysis
Operations Excellence
Safety Management Systems & Measuring Performance
Safety, Process Safety, & Risk Management
Spanish Speaking TapRooT® Users
TapRooT® Software Super User/Administrator
To see the detailed schedules and to create your own custom schedule (start with a particular
track and then customize it by picking talks from other tracks) click on this link:
http://www.taproot.com/summit.php?t=schedule.
Next, click on the button on the left side for the track that you are most interested in. You might
want to review several tracks to see the variety of speakers (there are 70 speakers overall). You
can click on the title for any session and see details about the talks. If you want to know more
about a particular speaker, look them up at this link:
http://www.taproot.com/summit.php?t=speakers.
The speakers are in alphabetical order by last name.
For any particular session, you can click on the "Modify" button
beside the session times and you will see all the talks being offered
at that time and the one in your track will automatically be selected.
To pick a different talk and customize your schedule, just click on
the talk that you like best.
One other thing to customize your experience at the Summit is to
choose one of the optional "Networking Sessions" that are listed
just below the track list. When you've completed your
customization, click on the register link and your customized track should be automatically
loaded in the registration form.
What's the most difficult thing about attending the Summit? Picking what sessions that you
are going to attend. After all, you can only be at one place at a time! (Of course you could bring
a team from your facility to cover everything. Lots of companies do it because the things they
bring back to work are so valuable ... business critical!) Don't take my word for it ... Here's a
comment from a past TapRooT® Summit attendee who just completed the registration for the
2009 Summit:
"I made a point of getting my Summit
registration taken care of today ... Wow - this
was the hardest set of choices yet. Lots of
talks I wish I could see, but only one of me to
do it. Great lineup, tough choices every
single breakout session!
"Each Summit gets better and better. I
thought it would be hard to top last year, but
you guys have outdone yourselves this time,
again. Looking forward to Tennessee in
October. See you then!"
Choose your schedule today: http://www.taproot.com/summit.php?t=schedule
2009 TapRooT® Pre-Summit Courses October 5-6 in Nashville!
These courses were handpicked by System
Improvements President, Mark Paradies, and most of
them are only offered once a year. They are taught by
TapRooT® experts from around the world who share their
knowledge to help your company improve. Don't miss out
on the opportunity to learn from the experts in Nashville
this fall!
Don't miss your chance to schedule one of these
exclusive two-day Pre-Summit Courses:
Stopping Human Error: Human error is the biggest cause of accidents, incidents, hospital
sentinel events, equipment failures, operational errors, quality problems, and accidental
environmental releases. So, if you are trying to stop these problems, you need to learn the latest
best practices to stop human error and turbo-charge performance at your facility.
Safety Culture Improvement: Do you understand your safety culture? Do you want to improve
your safety culture? Brian Locker and Brian Tink, two Canadian safety professionals with 70
years of experience investigating incidents and working with leadership teams from numerous
companies around the world, will be your presenters.
Innovation & Creative Solutions: This interactive and practical workshop will provide
participants with a process and tools to uncover innovative and creative solutions and discover
opportunities that will lead to breakthrough thinking.
Advanced Trending Techniques: Do you really understand trending? Learn why most people
misuse trends and special techniques to trend infrequently occurring accidents, incidents, and
human errors. Mark Paradies, (President of SI and co-designer of the TapRooT® System)
developed this course after seeing so many inappropriate examples of trending used to make
major corporate and regulatory decisions.
Advanced TapRooT® Techniques: The course presents the latest
information from the new TapRooT® Book (2008), and shares best
practices from the seven step process. The course will emphasize the
development of causal factors that accurately define the problems that
cause incidents.
Hazard Recognition Best Practices: This course focuses on the
tried and true methods of hazard recognition including at risk or safe
behavior, legislation implications, and hazard identification and
rectification.
Risk Analysis & Risk Management: Developer and presenter, Jim Whiting, has updated
content of this long-running and successful Pre-Summit Course, and the October 5-6 course in
Nashville, Tennessee will be consistent with the new international ISO 31000 and IEC 31010
Risk Management Standards. Jim (leader of the committee that wrote AS / NZS 4360:1999, the
de facto international risk management standard) will teach attendees how to combine risk
management best practices with root cause analysis to provide a single streamlined root cause /
risk management process.
TapRooT® & FMEA for Healthcare: TapRooT® instructors Tommy Garnett and David Davis
have extensive careers in the healthcare industry. TapRooT® Users will learn to use tools to
perform JCAHO required healthcare FMEA as part of proactive risk reduction/performance
improvement program.
How to Interview & Gather Evidence: When you investigate an incident, you need solid,
verified, validated factual information. Without it, finding root causes & developing effective fixes
is impossible. Dana Barclay uses his years of investigation experience to teach how to
professionally, yet rapidly, gather and document evidence to solve problems.
Equifactor® Equipment Troubleshooting & TapRooT® Root Cause Analysis: In just two
days learn the basics of the TapRooT® System for finding the root causes PLUS the Equifactor®
Equipment Troubleshooting Technique for Root Cause Failure Analysis of Equipment Problems.
TapRooT® Incident Investigation & Root Cause Analysis Course: You will learn the basics
of the TapRooT® System for finding the root causes of incidents, accidents, quality problems,
near-misses, operational errors, hospital sentinel events, and other types of problems.
Getting the Most from Your TapRooT® Software: Ed Skompski, TapRooT® Instructor, Partner
at System Improvements, and Software Development Project Manager, will lead this course and
get your Software Administrators ready to get the most out of your software.
SO COME TO NASHVILLE this October and get in on this learning extravaganza! Participants
can get CEU credits for both the Summit and the Courses! And, when you register for the 2009
Summit and Pre-Summit Course, you will save $200.
Root Cause Analysis Tips
Our Root Cause Analysis tips column is published every Wednesday on the TapRooT® blog. In
this column, the System Improvements, Inc. staff answers frequently asked questions about
safety incidents, Six Sigma, TapRooT® V5 software, Equifactor® and much more.
Do you have a question for our columnists? Contact them through the eNewsletter editor:
editor@taproot.com!
Here are the Root Cause Analysis tips for July:
Mark Paradies, President, asks Does Root Cause = Sabotage? Can There Be a
Case Where There Are No Root Causes Under Management's Control? (Read
more).
Chris Vallee, Senior Associate and TapRooT® Instructor, asks Are Global Audits
More Effective Than Directed Audits in Reducing Incident Risk? (Read more).
Dave Janney, Senior Associate and TapRooT® Instructor, talks about
Using TapRooT® With Continuous Improvement Programs (Read more).
Steve Raycraft, Lead Technical Support Agent, offers some Best Practices That
Will Help Prevent SnapCharT® From Crashing on You (Read more).
Accidents: Lessons Learned
Worker Dies in Chocolate Vat Incident: As reported in the article, a worker was emptying
pieces of solid chocolate into the melting vat when he slipped from a platform into the 2.5m (8ft)
deep unit (Read more).
Maintenance Accident Leads to Injuries, £170,000 in Fines, and £44,000 in Legal Costs:
The accident happened almost a year ago, but the fines are now in after the case went before a
judge (Read more).
Maintenance Error Causes $3.9 Million Damage to Air Force
MQ-9 Reaper: An incorrectly assembled valve caused a severe oil
flow imbalance that resulted in the failure of the engine of the MQ-9
Reaper during a training flight (Read more).
NTSB Issues Urgent Recommendation to Washington
Metro: The National Transportation Safety Board issued a rare recommendation for the
Washington Metro to install a system that would automatically warn operators if train sensors
behave erratically (Read more).
Multiple Accidents at Bridge Collapse Site in India: At least three cranes collapsed at a New
Delhi metro rail construction site--a day after a subway bridge collapsed at the same location
and killed at least five people (Read more).
TVA Fly Ash Spill "Root Cause Analysis" Controversy Continues: A good root cause
analysis should explain what happened, how it happened, why it happened, and what can be
done to prevent similar accidents in the future. But according to the Knoxville News-Sentinel, the
recent contractor who provided root cause analysis of the TVA fly ash spill does none of the
above (Read more).
Excellent Accident Story in the Kansas City Star About a Construction Fatality: Usually
accident articles have very little about the actual cause of the accident. But reporter Christine
Vendel of The Kansas City Star should be complimented on the excellent collection of facts
about a construction fatality in Kansas City (Read more).
Debate About Training - How Much is Enough? Tugboat Pilot Training vs Accidents:
The Associate Press ran an interesting story about accidents climbing in the tugboat/barge
industry (Read more).
Construction Accident in Knoxville Kills One, Seriously Injures Another: Two men were
helping pour concrete for a 30+ foot-tall retaining wall at the Lenoir City Utilities Board sewage
treatment plant in Lenoir City, Tenn., when the forms collapsed, striking the men and burying
them in concrete (Read more).
Another Example of Enforcement - Boston Trolley Operator Indicted for Texting Before
Crash: The operator of the trolley faces up to three years in state prison
and a $5000 fine for a charge of "gross negligence" (Read more).
DC Metro Rail Operator Suspended for Texting While Driving: The
operator was suspended after he was caught texting on the job just
weeks before the deadly crash on the subway system that killed nine
people (Read more).
£200,000 in Fines After UK Forklift Accident Kills One: They were lucky that this didn't result
in a corporate manslaughter prosecution (Read more).
Mining Accident Kills 9 in South Africa: The world's biggest platinum mine experiences its
worst-ever underground accident (Read more).
Accidents Caused By Distracted Driving: You may have heard about the risks of distracted
driving before, but a New York Times article certainly makes the study of the problem a political
issue (Read more).
22 Near-Fatal Accidents in 12 Months at a UK Steel Mill - Is a Safety Standdown
Adequate? A recent article in the Scunthorpe Telegraph says that Scunthorpe Corus Steelworks
managers have decided to take a "time out" for safety after having 22 near-fatal accidents in 12
months (Read more).
US Chemical Safety Board Sends Team to Fire at CITGO Refinery in Corpus Christi: A
four-member team will investigate a fire that occurred at the 163,000 barrel per day refinery
(Read more).
Another Light Rail Accident - This Time in San Francisco: Authorities say 47 people were
taken to hospitals when a San Francisco Municipal Railway train rear-ended another (Read
more).
More About the Michael Jackson Pepsi Commercial Accident: Newly released footage of
the accident raises questions on who exactly was to blame (Read more).
Enforcement: Ship's Pilot Sentenced to 10 Months in Jail for Cosco Busan Accident/Oil
Spill:
The San Francisco Chronicle reported that Captain John Cota was sentenced to 10 months in
prison after his guilty plea to two misdemeanor charges of violating maritime pollution laws
(Read more).
Slim Jim Factory Explosion News Coverage Gets Criticism: An
article about the explosion in the online publication The
Consumerist apparently offended readers (Read more).
Press Coverage: More Criticism of Accident News
Coverage: We recently wrote about another industrial fatality. Our
"coverage" was respectful - as it should be when someone is killed.
But other "news" organizations found humor in the fatality because a man fell into a vat of
chocolate. However, Mike Stone from DairyReporter.com didn't find their reporting funny (Read
more).
UK Rail Accident Investigation Branch Publishes Accident Report & Lessons Learned
About Track Worker Who Was Struck on Grosvenor Bridge in London:
The RAIB offers nine recommendations (Read more).
Cost of an Accident: Insurers brace to pay an estimated $100 Million in claims from
Washington Metro accident (Read more).
US Chemical Safety Board Sends Investigation Team to Fatal Ammonia Release Near
Columbia, SC: According to media reports, one woman is dead and seven others are
hospitalized after an ammonia leak (Read more).
Transportation Fatality Incidents: Was it Fatigue? What is a Sleep Disorder? What is Day
Time Sleepiness? (Read more).
Accident Investigation Mystery--Washington Metro Root Causes Still Not
Understood: Some media reports seem to portray the equipment troubleshooters as being fairly
baffled by continued unreliability in the automatic control system (Read more).
NTSB Published Report With Lessons Learned from 2008: If you are in the aviation, pipeline,
marine, highway, or railroad transportation industries, the US National Transportation Safety
Board (NTSB) has published their report to Congress about their investigative activities in 2008
(Read more).
Industrial Accidents Claim Lives Around the World:
Two men are dead after two separate industrial accidents (Read more).
BC Safety Authority Release Report on the State of Safety in BC: The report summarizes
the outcome of inspections carried out by its safety officers, analyses inspection data and
identifies safety risks (Read more).
What is the Cost of an Accident? California Turns Down $1.5 Billion That Could Help Balance
Its Budget. Why? Because of 1969 Oil Spill (Read more).
Accident Videos
* What Could Go Wrong? (Watch Video)
* Football Sized Hole Causes Depressurization of Plane Cabin (Watch Video)
* Lessons Learned for Emergency Responders From US Chemical Safety Board Investigations
(Watch Video)
* Was Lack of "Knowledge & Understanding" and Poor Risk Analysis the Root Cause of a Fatal
Explosion in Glasgow? (Watch Video)
* Helicopter Accident in Afghanistan Kills 16 - Root Cause Analysis of Accidents Needed in War
Zones (Watch Video)
* Crane Maintenance Accident Kills One (Watch Video)
* News Story Marks Big Blue Crane Accident That Happened 10 Years Ago (Watch Video)
Medical Accidents and Lessons Learned
Australian 4 Year Old Dies After Being Turned Away from Hospital: Will a root
cause analysis tell if racism was at the "root" of an incident in the Australian
Healthcare System? (Read more).
Medical Errors and Transportation Snafus Cost Airman His Legs: A root cause
analysis is being performed into a series of medical errors and transportation snafus
that cost an airman his legs (Read more).
VOTE: Which Distracted Driving Behaviors Would You Criminalize?
Multitasking behind the wheel is dangerous and needs to be minimized.
Read this post: http://www.taproot.com/wordpress/2009/07/22/accidents-caused-
by-distracted-driving/
And cast your vote on the behaviors that you would criminalize by leaving a comment under the
post.
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Hope to see you soon!
Continuous Improvement: Building Employee's (and
children's) Self-Confidence
By George Burk
I've always seen myself as a pretty good father to my three children. I also believe that, for the
most part, they appreciated what their mother and I were telling them about making the right
choices and accepting the responsibility for those choices and to hold themselves
accountable. However, I often remember the story Tom Sawyer said about his father in the book
Huckleberry Finn. "When I was fourteen years old," he says, "I knew my father was as a dumb
as a mud fence. When I turned twenty-one, it was amazing how smart my father became in just
seven years."
I suspect all of us have been there at one time or another.
"Go to your bosom, knock there, and ask your heart what it doth know." - William
Shakespeare, playwright
The way parents, coaches and leaders can instill a can-do attitude in their children, players and
employees----and the way youngsters are encouraged to participate in sports or some other
extracurricular activity---can often mean the difference between success and failure, both early
and later in life.
"Many ideas grow better when transplanted into another mind than in the one where they
sprang up." - Oliver Wendell Holmes Jr., Supreme Court Justice
For the past 30 years, I've had the opportunity to speak at a number of grade schools, middle
schools and high schools. One thing that struck me more than any other are the youngsters who
seem lost. They demonstrate this to me through their dress, attitude, words or all three. On
further examination, I discovered that most of them have little or no parental involvement, aren't
involved in anything constructive and the only feedback they receive is from their "peer group."
I have also experienced this type of environment at a few organizations where I worked and from
people who shared their "horror stories" about a dominating, uncaring and egocentric boss---a
phony---and a workplace culture that was stifling and where creativity was seen as a four-letter
word.
Situations like this often occur when parents, coaches and leaders set unrealistic goals and
expectations, which simply frustrate their children, players and employees. Perhaps you recall
the story several years ago about the father who shot a Little League umpire because the father
thought the umpire was "unfair to his kid." Now granted, this is an extreme example, but
unfortunately things like this do happen. This is Little League's version of road rage, I guess.
"Setting achievable goals and gradually raising the bar of expectations can help promote
positive growth in employees and young people and develop a pattern for future success," Shari
Young Kuchenbecker wrote in her book, Raising Winners: A Parent's Guide to helping Kids
Succeed On and Off the Playing Field.
"Be a yardstick of quality. Some people aren't used to an environment where excellence
is expected." - Steve Jobs, Apple co-founder
I was always actively involved in athletics and believe that is one of the reasons I am alive
today. Athletics taught me how to develop a can-do attitude and to never quit or give up,
regardless of the score. I know many successful people who adopted this attitude early in their
lives, too.
If parents, coaches and leaders and those people involved with children in other extracurricular
activities approach it correctly, they can teach and model to their children, players and
employees valuable lessons about life---from dealing with defeat to becoming an effective team
player. The lessons are valid for the home, school and the workplace.
A key role parents, coaches and leaders can and should play in building and enhancing
self-confidence is to encourage their children, players and employees to build on their existing
competencies and to try new things. Encourage them to learn and discipline themselves to not
spend so much time and mental energy worrying about failing. Rather, with the proper planning
and realistic and achievable goals, teach them...model to them...that the only real failure in life is
not trying.
Find out what your children, players and employees would like to do...their true passion(s) and
encourage them to try it. Teach and show them how to learn from their success and how to think
and respond when things don't go quite according to plan. A child, player and employee with
positive experiences that enhance their self-worth not only build their self-esteem, but also will
encourage them to take on new challenges, embrace new opportunities and then forge ahead.
This process...a strategy...takes on a life of its own and success builds success. Then, the child,
player or employee raises the bar of expectations gradually higher and higher, most often
themselves. The result is a pervasive can-do attitude that becomes a way of life and affects
almost everyone around them.
"One man has enthusiasm for 30 minutes, another for 30 days, but it is the man who has
it for 30 years who makes a success of his life." - Edward Butler, entrepreneur
So, one of the first steps is to establish realistic goals and expectations and communicate them
often to your children, players and employees. When a goal and expectation is reached or
surpassed, reward them in a manner that befits the goal. A simple pat on the back and offering
your congratulations is often reward enough; a "thank you" works well, too. Hugs are especially
good for children with an added bonus... a BIG smile, hug and "I love you!"
When you establish the goals and expectations in concert with your child, player or employee,
make sure they understand that what you are doing is for their benefit, not yours.
"To be persuasive, we must be believable; to be believable we must be credible; to be
credible, we must be truthful." - Edward R. Murrow, journalist
Enhancing a person's self-esteem and confidence come from 1) adversity---falling down, picking
themselves up and pressing on; 2) learning from their successes; and 3) surrounding
themselves with people who want them to succeed, not fail. Building self-confidence and
self-esteem is learned and earned in the classroom of life; it is not learned in a book.
"If you don't work hard today, you will never see the sunshine." - Jack Ma, Alibaba.com
founder
Remember: "Failure is not in falling down, but in staying down."
"Captain George" J. Burk, USAF (Ret), a plane crash & burn survivor, is a motivational speaker,
author & writer. Visit: www.georgeburk.com for more info.
Feature Courses: Portland, Cleveland, San Antonio, and Calgary!
Portland, Oregon, will be the location for the 5-Day
TapRooT® Advanced Root Cause Analysis Team Leader
Training September 28-October 2, 2009. Portland is a city
located in the Northwestern United States, near the
confluence of the Willamette and Columbia rivers in the state
of Oregon. As of July 2008, it has an estimated population of
575,930, making it the thirtieth most populous city in the
United States. (Read more).
Cleveland, Ohio, will be the location for a 2-Day TapRooT®
Incident Investigation and Root Cause Analysis on October
13-14, 2009. Cleveland was founded in 1796 near the mouth
of the Cuyahoga River and became a manufacturing center
owing to its location at the head of numerous canals and
railroad lines. The city was ranked by The Economist as the
best city for business meetings in the continental U.S. (Read
more).
San Antonio, Texas, will be the location for a 5-Day
TapRooT® Advanced Root Cause Analysis Team Leader
Training October 19-23, 2009. The city is home to one of the
largest military concentrations in the United States. Located
here are Fort Sam Houston, Lackland Air Force Base,
Randolph Air Force Base, and Brooks City-Base, with Camp
Bullis and Camp Stanley just outside the city. Whether you
want to "remember the Alamo," stroll along the famous River
Walk, shop, dine, or enjoy the great outdoors, San Antonio
has it all (Read more).
Calgary, Canada, will be the location for the 2-Day
TapRooT® Incident Investigation and Root Cause Analysis on
October 14-15, 2009, and the 3-Day TapRooT®/Equifactor®
Equipment Troubleshooting & Root Cause Failure Analysis
will be held October 14-16, 2009. This vibrant city offers the
best of all worlds. While it is a cosmopolitan city of more than
one million people, the beautiful landscapes, exciting
adventures, and pristine wilderness are something to behold.
(Read more).
Job Openings for People with TapRooT® Skills
If you are familiar with TapRooT®, you know that the type of knowledge and experience it offers
is invaluable. Many employers request that potential employees have TapRooT® knowledge and
experience.
Here is a small sample of recent listings that require Root Cause Analysis Skills:
Arkansas - Power Plant Engineering Manager
Australia - GSS - Lead Reliability Engineer
Sheffeild, TX - Oxy - HES Specialist
Chattanooga, TN - Volkswagen Group Manufacturing - Tryout Specialist
Salem, New Jersey - Cooper Industries - Manufacturing Quality Engineer
CLICK HERE for a complete list.
J.O.K.E.S.
"The kind of humor I like is the thing that makes me laugh for five
seconds and think for ten minutes."
-William Davis
Top 10 Bad Corrective Actions
Fun, Cheap Lie Detector for Fun, Cheap Accident Investigations
Yes - These People Qualify for the TapRooT® Summit Golf Tournament!
Dear Readers:
Please feel free to pass this e-Newsletter along to other individuals interested in TapRooT® by
clicking on the "Forward email" link at the end of this newsletter.
Please note that if you are new to this e-Newsletter, I probably added you because I thought that
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If you know others who would like to get this information first hand, e-mail me their e-mail
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If you would like to STOP receiving this e-Newsletter - just click on the "Safe Unsubscribe" link at
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By the way, we do not sell or share your contact information or e-mail addresses. Oh, and this is
**BCBSTAuthorizedemail** (not dreaded S-P-A-M).
The opinions and information contained in this newsletter are provided in the spirit of
cooperation
and continued learning. They do not represent any corporation's views. Use the information to
help
you form your opinions but all risk based on your use of this information is assumed by you and
your company.
Until next month . . . Good Luck at Improving Performance!
Mark Paradies
President
System Improvements, Inc.
email: info@taproot.com
phone: 865-539-2139
web: http://www.taproot.com
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System Improvements, Inc. | 238 S. Peters Road | Suite 301 | Knoxville | TN | 37923