Lincolnshire County Council Telecare Service Deborah Shepherd and Alex Newton Real Joint working Housing, health, supporting people, voluntary orgs, monitoring centres Forums- awareness raising Trust each other Keep it simple Training Telecare includes Telehealth Home from Hospital Scheme Local Housing Association Transport from Hospital Installation of basic Telecare on discharge Training Bogus caller initiative Trading Standards Reduce fear of bogus callers Increase confidence to live at home All must have monitored system Could add memo minder Working with police- video surveilance Self Assessment Tool Give people more control Reduce the need to have a “professional” to validate Reduce the need for ASC practitioner to be involved Work with local agencies e.g. housing, age concern, hospices. Increase knowledge of Telecare More scope to meet targets- increase number of potential users Work towards full self assessment Lincolnshire’s Telecare Evaluation Joint working with Health Prof. Kevin Doughty – York University Started August 2007 – able to have an interim report Data Collection methods – Existing data, before and after, questionnaires, case studies. Care Dependency Scale A Nutrition Ability to cope P 1 B Continence Ability to learn 2 O Body Posture 3 C Occupational 4 activities N 5 D Mobility Domestic activities M Day/Night E pattern Sense of rules & values L Dressed/ F undressed Social interaction K G Body Temperature Communication J H Hygiene I Awareness of risk Initial Results 84% service users, increase in confidence and reduction in anxiety. “I am no longer isolated and am reassured help is at hand immediately if I need it” 89% carers felt the equipment had reduced their anxiety “I believe the service to be fantastic and a real benefit to all our lives – thank you” Initial Results continued: Develop a 24 hour response team Service option form easy to complete and submit One referral form for telecare, home care etc would be beneficial Overall positively received by staff, service users and their carers!
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