Dedicated to the celebration of life in a caring Christian environment.
IN THIS ISSUE...
PAGE 2 Shepherd’s Care PAGE 3 An update on the campus PAGE 4 Information from SCF’s
Foundation embraces an of care in Mill Woods / Details Annual General Meeting on
unconventional staff member at about construction progress on the September 30, 2008 / Getting to
the Mill Woods campus of care new Shepherd’s Gardens Know the Board: Mr. Al Janz
A Big Step Forward
Shepherd’s Care Foundation (SCF) took to demonstrate accountability and
a major step in its quest for “quality and excellence for the organization
excellence in all we do” when it was as a whole, not just in one area.
accredited in June by the Commission CARF’s standards were designed for
on Accreditation of Rehabilitation application in organizations like ours
Facilities (CARF). SCF is proud to be that provide a continuum of services
the first organization in Canada to be to seniors. CARF accreditation serves
accredited for its aging services network to strengthen a foundational value of
by CARF International. The accreditation SCF—that excelling in organizational
is for three years. business practices establishes solid
L-R: John Pray, Al Kalke (Board Chair), foundations for building the well-
In 2007, SCF board and foundation being and satisfaction of the persons
Dr. Brian Boon (CARF President)
staff confirmed the organization’s we serve.”
vision: “To be the leader in providing CONTINUED...
innovative aging-in-place services The challenge then became to find
with excellence.” This vision captures an outcome that could measure this
the essence of SCF’s three guiding organization-wide goal of quality and
principles: affordability, Christian care, excellence. This is where CARF comes in.
and aging in place.
SCF President John Pray says, “We What’s New?
The board further articulated four chose CARF because its aging services SCF is thrilled to welcome
strategic directions to guide decision- network standards cover not only Mr. Terry Jones to our foundation
making from 2007-2012, the first of long- term care, but also our housing, and Mr. Helmut Tonn to our Board
which encapsulates all three guiding home care and assisted-living services, of Directors.
principles: “To focus on quality and which make up a large part of our
excellence in all we do.” services. We believe it is important
What is CARF?
Source: CARF Corporate Communications medical rehabilitation, and opioid For more information,
Founded in 1966 as the Commission treatment programs. The CARF family visit www.carf.org or
on Accreditation of Rehabilitation of organizations currently accredits www.carfcanada.ca.
Facilities, CARF International is an more than 5,000 providers at more
independent, nonprofit accreditor of than 18,000 locations in the United
human service providers in the areas States, Canada, Western Europe, and orthotics, and supplies
of aging services, behavioral health, South America. More than 6.5 million
child and youth services, DMEPOS*, persons of all ages are served annually
employment and community services, by CARF-accredited providers.
A Big Step Forward CONTINUED...
What is accreditation and why in providing innovative aging-in-place it apart from other accreditations and
pursue it? services with excellence. audits I have experienced.”
Think of accreditation as a “seal of
Staff impressions “The skill of the surveyors—both from
quality” for an organization’s services
In addition to the on-site survey, CARF the United States—in being able to
or programs. Once an organization
surveyors consult with staff members quickly grasp our system impressed
applies for accreditation, CARF sends
and offer suggestions for improving us,” Vice President Corinne Schalm
professionals to conduct an on-site
the quality of services. SCF staff were added. “The surveyors absorbed a large
survey to determine the degree to
impressed with the surveyors, who amount of contextual information
which the organization meets
arrived in June 2008. about the national and provincial
health-care systems that was essential
CARF-accredited programs and “I had heard that the CARF survey to correctly applying the aging services
services must demonstrate that they team would be consultative, but I had network standards in our setting.”
substantially meet internationally no idea how truly consultative until
they were here,” said Director of Care Pray says, “Preparing for a CARF
recognized standards. The CARF
Marian Anderson. “I was surprised at survey didn’t seem like extra work
accreditation process promotes the
how willing they were to talk with us as we used the process to help us
highest standards of quality and
and share their own experiences and move forward in areas we had already
shows commitment to continually
ideas in addition to listening to us identified as important to Shepherd’s
and reviewing our documentation. Care. Preparing for the survey ensured
Applying CARF standards will help The consultative benefit of the survey that our progress in quality remained
SCF meet its vision of being a leader experience is unique to CARF and sets our priority.”
A Special Staff Member
Millwood’s Shepherd’s Care newly Alberta, Baylee has his own
appointed Therapeutic Service vest and nametag, and most
Manager Krysta Brown-Inch shares days can be found at Krysta’s
her office with an unconventional side as she provides care to
colleague—her therapy dog Baylee. the residents or curled up
quietly in his bed as she works
On this particular afternoon, Baylee lies at her desk.
curled up on his bed in the corner until
there is a knock on the door and up Baylee has forged special
he bounds to say hello. But this gentle bonds with several of the
German Shepherd-Malamute cross, residents, including one
who Krysta picked up as a puppy from who is legally blind but can
an animal shelter in Ontario in 2000, recognize Baylee’s shadow.
has more to do than lie around and be Should Krysta venture upstairs
friendly—he’s a working dog. alone, the question arises,
Beryl Billard visiting with Baylee
“Where’s our dog today?”
Krysta recognized early on that Baylee
had a special way of bonding with Baylee also provides therapy for involved in Riverbend Library’s Paws
people, and from the age of three staff members, who will often stop by for a Story, a joint venture between
months Baylee began to accompany Krysta’s main floor office for a “Baylee the Pet Therapy Society and the
Krysta to work almost every day. He fix.” Krysta recently overheard one staff Edmonton Public Library that brings
worked alongside Krysta with seniors member introduce Baylee to a visitor animals and children together in
for seven years in Ontario before Krysta as “our therapy dog,” a testament to the a safe and positive environment to
joined the staff of Millwoods SCF as a fond ownership that staff and residents encourage reading skills and foster
recreational therapist in January 2008. feel for Baylee. a love of books and pets.
Now a certified pet-therapist through In addition to his work with SCF Krysta and Baylee were featured in
the Pet Therapy Society of Northern Millwoods residents, Baylee is the book Amazing Dogs written by
Lisa Wojna, published in 2007.
2 Shepherd ’s Care Newsletter
Completing the Campus of Care in Mill Woods
“Aging in place” means, essentially, accommodation services with
growing older without having to 24-hour personal care for residents,
move. And SCF’s newest aging-in-place was developed for people who often
residence is scheduled to open in June moved prematurely into a nursing
2009 to complete the “campus of care” home. Entry into DAL is based on
community in Mill Woods. an assessment of resident needs by
Capital Health Region.
The development of Mill Woods’
Shepherd’s Gardens was fuelled by the Very popular with local seniors ready
success of Shepherd’s Care Kensington to move from their homes into the
Village, one of the most progressive benefits of condominium living,
aging-in-place communities in the variety of options offered by Shepherd’s Gardens, scheduled to open
Western Canada. the Mill Woods campus of care will June 2009
allow couples to age together in one
The new upscale 15-storey, 120-suite community. Residents in Shepherd’s continue to impress those introduced
condominium highrise and 45-suite Gardens will be eligible for Capital to Shepherd’s Gardens, says John Pray,
designated assisted living (DAL) facility Health’s home care services and, SCF president.
that comprise Shepherd’s Gardens will most importantly, can access services
connect to the Millwoods Shepherds’ available throughout the community With just a few remaining suites to
Care Centre (long-term care) and of care as they age in place. sell, excitement is building and SCF
Millwoods Manor (apartment) that are continues to receive inquiries from
already on site. The combination of quality, Christian both senior Edmontonians and children
sponsorship, and provision of care and hoping to relocate their parents to the
The DAL program is not new to services they’ll need “down the road” campus of care in Mill Woods.
SCF. The program, which combines
Lois Hahn: A portrait of aging-in-place
“There’s no place like home, there’s no her daughter Gay chose Shepherd’s
place like home.” The familiar lines Judy Care Kensington Village, and in February
Garland spoke as Dorothy in The Wizard 2000 Lois moved into a fourth-floor
of Oz voice the feelings of many aging apartment in Shepherd’s Place.
seniors. Eight years ago, for example,
while imagining packing 57 years of Six years later Lois moved into The
memories from her Lethbridge home Shepherd’s Inn—the independent
in preparation to a move to Edmonton, living wing of Kensington Village.
Lois Hahn couldn’t help feeling the Here she receives daily home care,
same way. light housekeeping, and provision
of meals and laundry. For Lois, aging
An independent and feisty 87-year- in place removed the element of
Lois Hahn with the Schmaus family
old, Lois knew she would likely need “where do I go?” amid coping with (grand- and great-grandkids)
more care in the coming years, and the ever-changing physical needs that
decided it was time to make the move aging brings. February 2009, surrounded by friends
to Edmonton to be near her daughter’s and family at Kensington Village.
large family. “Home is where the heart is” better
describes Lois’s life now, as she prepares
After touring many facilities, Lois and to celebrate her 95th birthday in
Shepherd ’s Care Newsletter 3
AGM turnout reflects SCF growth
SCF’s annual general meeting is an Pray also welcomed two new to 625 today, and the number of suites
opportunity for all 50 foundation members this year—Terry Jones to has increased from 820 in 2000 to
members to gather in one room and the foundation, and Helmut Tonn to over 1,033 today. In addition, over 300
celebrate the accomplishments of the Board. seniors are currently on a wait list for
the year. This year’s AGM saw the best SCF supportive housing environments.
turnout in recent memory, and was SCF was honoured to receive greetings
a testimony to the dedication of our from the Province of Alberta, brought In keeping with SCF’s commitment
foundation members. by Dr. Raj Sherman, Parliamentary to continued excellence, the evening
Assistant to the Minister of Health and also provided a glimpse into an
President John Pray’s keynote MLA for Edmonton Meadowlark. exciting 2009 including the opening
address, Shepherd’s Care: A Balanced of Shepherd’s Gardens, which will
Organization for the Times, outlined AGMs are synonymous with numbers, complete the campus of care in Mill
SCF’s key focus areas: 1) affordability and this year the numbers reflected Woods by adding 120 condominiums
for seniors, 2) Christian care, and 3) SCF’s tremendous growth. Staffing has and 45 designated assisted living suites.
“age-in-place” communities. increased from 225 employees in 2000
Getting to Know the Board: Al Janz
It takes only a few minutes to realize position of secretary. Three years ago he the spiritual
that Al Janz’s gentle manner and casual stepped down from secretary to give, as support offered
attire belie his drive and passion for SCF. he puts it, “some of those younger guys to the staff in
a chance,” but he has continued to serve a faith-based
Al joined the board when the Southside on the board as a director. care model
Manor was under expansion and, in his ultimately
words, “it’s been a flurry of construction A great strength of the SCF board, he serves to
ever since.” He recounts the growth says, is that each member brings a support the
and development he has seen in unique background and perspective residents.
his 15 years of board experience, to the table and the result is an exciting,
speaks with fondness of fellow board evolving, and multi-faceted leadership Although Al
members who have grown to become team. With a 30-year career as an wouldn’t describe himself as a social
his closest friends and, when the executive in the high-tech industry butterfly, he does enjoy connecting
conversation turns to the future, can’t behind him, Al brings to the SCF with people, especially when golf
hide his excitement. “I foresee many board a unique understanding of the is involved. An avid golfer since his
more seniors being cared for in more corporate board structure and its role retirement, Al enjoys combining his
centres, in more cities!” in vision casting and strategic direction. love of the game, his friends, and SCF
in the Annual SCF Golf Tournament.
In 1993, Al and Elsie Janz were looking Firmly entwined with his desire for
for care for Elsie’s mother. They were excellence in leadership is his passion Perennial snowbirds, Al and Elsie spend
introduced to SCF by Al’s brother-in-law, for the value of faith-based care, part of each year in Phoenix, and enjoy
board member Bill Schroeder, and were which he describes as two-pronged. hosting the whole family for spring
immediately drawn to the faith-based First, he explains, for those whose break. Parents of two and grandparents
philosophy of Shepherd’s Care. Al joined minds are sharp while their bodies of five, Al and Elsie love to have their
the board that year and, after one are slowing, a faith-based system grandchildren over for sleepovers, take
year as a rookie board member and a allows social activities to also nurture in hockey games together, and spend
second year as treasurer, settled into the and strengthen their faith. Second, summers with their family at the lake.
Shepherd’s Care Millwoods Shepherd’s Care Greenfield Shepherd’s Care Kensington Shepherd’s Care Southside Manor
6620 – 28 Avenue 3820 – 114 Street 12603 – 135 Avenue 10741 – 29 Avenue
Edmonton, AB, T6K 2R1 Edmonton, AB, T6J 1M5 Edmonton, AB, T5L 5B2 Edmonton, AB, T6J 5H6
P. 780.463.9810 P. 780.430.3613 P. 780.447.3840 P. 780.435.3169
Shepherd’s Care Ottewell Shepherd’s Care Millwoods Manor Shepherd’s Care Barrhead
www.shepherdscare.org 6675 – 92 Avenue 6640 – 28 Avenue 5236 – 59 Avenue
Edmonton, AB, T6B 0S3 Edmonton, AB, T6K 3X8 Barrhead, AB, T7N 1L2
P.780.463.9810 F.780.462.1643 P. 780.490.7614 P. 780.463.9810
4 Shepherd ’s Care Newsletter