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					Repair Facility Performance Report                                                          October 2005


Repair Facility
Business Name                         Address                    Telephone
                                                                              IM240
                                                                             Trained
                                                                                       Successful Total
                                                                                         Repairs Repairs   REI




Performance
Report
       If your vehicle failed the Illinois emissions test, it needs
       to be repaired and re-tested.

       When you return for a re-test:
       N        You must bring the Vehicle Inspection Report (failure
                report), and
       N        The Repair Data Section on the back of the Vehicle
                Inspection Report must be completed, and
       N        You must bring receipts for all emissions-related repairs
                that were done.




                                     This booklet can help you
                                     N     Decide where to have the vehicle
                                           repaired and
                                     N     Answer your questions about the Illinois
                                           vehicle emissions test.



October 2005
                Average REI this period: 90 for shops listed in this report, 76 for all shops.               1
Repair Facility Performance Report
Contents                                                                                                          October 2005
Why Should I Read This Report? ................................................................................... 2
                                                                                                 IM240 Successful         Total
Business Name                             Address                             Telephone         Trained      Repairs Repairs REI
What is a Repair Effectiveness Index? ........................................................................... 2
Suggestions on How to Choose a Repair Facility ......................................................... 2
The Repair Process .......................................................................................................... 3
List of Shops: Northeastern Illinois ................................................................................ 4
List of Shops: Metro East .............................................................................................. 42
List of Shops: Outside of Illinois .................................................................................. 44
ASE, ASA, and AASP .................................................................................................. 45
On-Board Diagnostics (OBD) ....................................................................................... 46
Readiness Monitors ...................................................................................................... 47
Frequently Asked Questions ........................................................................................ 47
Why Vehicles are Rejected ............................................................................................ 50
Why Some Lanes Move Faster Than Others ............................................................... 53
Voluntary Test ................................................................................................................ 54
Disclaimer ....................................................................................................................... 54
Wait Time Hotlines ........................................................................................................ 55
Back of Vehicle Inspection Report .................................................................. back cover
Why Should I Read This?
If your vehicle failed an emissions test or was rejected, please take a few moments to
review the information in this report. The Illinois Environmental Protection Agency
and the Air Team created this report to help you identify a repair facility that can
diagnose and repair your vehicle and to answer frequently asked questions about the
Illinois vehicle emissions test.

What is a Repair Effectiveness Index?
The Repair Effectiveness Index (REI) is an indication of a shop’s ability to repair a
vehicle that failed the enhanced emissions test. It is based on failed emissions test
repair data and is calculated by dividing the number of successful failed emissions-
related repairs by the total number of failed emissions-related repairs done at specific
repair facilities. Shops that repaired at least five emissions failures during the last
six months and achieved a 75% or greater REI are included in this report. The
highest possible REI is 100%. The report is updated quarterly.

Suggestions on How to Choose a Repair Facility
Although motorists are free to choose any repair facility, we recommend you consider
having your vehicle repaired by a qualified technician who is trained, experienced, and
equipped to repair failed emissions systems.
The repair of emissions test failures has emerged as a specialty in automotive
repair. Just as all repair facilities do not work on transmissions or do front-end
alignments, not all repair facilities work on emissions test failures. The diagnosis
and repair of vehicles that fail an emissions test can involve the repair or replacement
of multiple components and can be very challenging — even to veteran technicians.
Be prepared to take the time necessary to discuss your vehicle’s test results, the
shop’s repair procedures, and the potential costs involved.
When choosing a repair facility, it’s important to consider:
•    The repair facility’s Repair Effectiveness Index (or REI) listed in this report. The
     higher a repair facility’s REI, the more success it has in repairing emissions test
     failures.
            Average REI this period: 90 for shops listed in this report, 76 for all shops. 2
                                                                           October
Repair Facility Performance Report by the repair facility, not just the REI. Large 2005
•  The volume of repairs performed
   numbers of repairs and a high REI are generally more indicative of a skillful shop.
                                                               IM240 Successful Total
Business Name                         Address                    Telephone   Trained   Repairs   Repairs   REI
•       Whether the shop employs a technician(s) who has successfully completed
        formal training in diagnosing and repairing vehicles that fail an enhanced
        emissions test, as indicated in the column titled “IM240 Trained”.
•       Whether the shop employs a technician(s) who is certified by the National
        Institute for Automotive Service Excellence (ASE).
•       Whether the shop has automotive industry affiliations, such as the Automotive
        Service Association (ASA) or the Alliance of Automotive Service Providers (AASP).
(Additional information about ASE, ASA, and AASP is provided later in this report.)


The Repair Process
Statistics indicate most emissions failures are not due to engine tune-up parts. The
average vehicle owner is probably unable to properly diagnose and repair emissions
failures because of the specialized training, experience, and equipment required to
repair these vehicles. If your vehicle doesn’t run well, that problem certainly will need
to be corrected first. However, many failed vehicles that appear to run well, have
higher than normal exhaust emissions. A series of inspections and diagnostics will
be necessary before a solution can be determined.
In most cases, repair facilities will need to perform several steps just to know where to
start. They will need to interpret the Vehicle Inspection Report (VIR) and the Repair
Diagnostic Report (RDR) that you received in the test lane, road test the vehicle to
check performance, and inspect the vehicle to verify all emissions-control parts are
present and appear to be operating. They may need to inspect critical components
and take a variety of measurements, depending on the design of the vehicle. This
often includes tailpipe emission levels, tune-up specifications (such as ignition
timing), on-board computer monitors (such as trouble code memory) and various
sensor inputs. It’s also a good idea to research available factory and industry service
bulletins and relevant warranty information.
That’s a lot for starters, but it avoids guesswork and mistakes. Even then, this may
not uncover the exact cause. These steps are intended to document conditions before
the repair and reveal systems or components not functioning correctly. Additional
testing may be required, and often more than one component is at fault.
A number of repair facilities may not be listed in this report, possibly including the
shop you regularly use. You should feel free to ask your regular repair shop – or
any shop – what experience they have in repairing emissions failures, whether they
completed formal training to diagnose and repair emissions failures, and what
professional organizations they are members of. It is important you consider all
available information before choosing a repair facility.


    Once you choose a repair facility:
    •  be sure to mention your vehicle failed an emissions test, and
    •     give the shop the Vehicle Inspection Report (the failure report), and
    •     give the shop the Repair Diagnostic Report.

                Average REI this period: 90 for shops listed in this report, 76 for all shops.               3
Repair Facility Performance Report                                                                   October 2005
                                                                                    IM240    Successful Total
Business Name                         Address                       Telephone      Trained     Repairs Repairs   REI

Northeastern Illinois
Addison
Addison Midas Auto Systems Experts    20W536 Lake St                630-775-1313                26        26     100
Addison Auto Clinic                   25 W Fullerton Ave            630-628-8300                18        18     100
Gus’s Auto Plus                       515 S Grace St                630-543-6040                12        12     100
Hi-Tech Automotive                    739 W Fullerton Ave Unit 5E   630-543-8990                11        11     100
B U R Auto Care                       1740 Cortland Ct Unit B       630-889-0233                 5         5     100
P & L Auto & Truck Clinic Inc         818 S Westwood Ave            630-543-5152      X          5         5     100
M & N Auto Service                    621 W Lake St                 630-543-3070      X         31        33     94
Marquez Auto Repair Inc               430 W Kay Ave Unit F          630-458-8166                10        11     91
El Chino Auto Repair                  11 Official Rd                630-543-2232                13        15     87
B & C Auto Repair                     524 S Westgate Dr             630-543-2336                18        21     86
Carbajal Auto Repair                  603 Factory Rd Unit D         630-776-5917                12        14     86
Aztec Auto Care                       849 S Westwood Ave Unit B     630-628-1373                 6         7     86
Tom’s Garage                          693 S Addison Rd              630-833-2590      X         52        63     83
Dorado’s Auto Repair                  1742 W Armitage Ct            630-678-0722                30        36     83
Great Lakes Automotive                562 Vista Ave                 630-543-1804                 5         6     83
Street Stuff Automotive               633 S Addison Rd              630-832-3773                 5         6     83
WAR Automotive Engineering            1780 W Armitage Ct            630-620-1006                43        53     81
Southwest Auto Repair                 522 S Westgate Dr             630-543-0444                13        16     81
Auto Experts Inc                      463 S Vista Ave               630-629-6998                 4         5     80
Hi Tech Tune & Lube                   21W020 Lake St                630-775-0757                 4         5     80
Navarro’s Muffler Shop                524 S Westgate Dr Unit C      630-543-0715                10        13     77
S S P Automotive                      1100 W Fullerton Ave          630-628-9471                13        17     76
Algonquin
Teson Automotive Inc                  1200 Armstrong St             847-658-7700                16        16     100
Francen & Son Foreign Car Repair      1650 E Algonquin Rd           847-658-9500                20        24     83
HP Automotive Inc                     2401 E Algonquin Rd           847-426-0300                 5         6     83
Mastertek                             10216 S Rt 31                 847-854-6906      X          5         6     83
Alsip
Pro Auto                              5227 W 111th St               708-499-0802                 8         9     89
Joe’s Four Seasons Automotive Inc     11601 S Ridgeland Ave         708-361-2280      X         13        15     87
National Service Inc                  11314 S Cicero Ave            708-229-1000                 6         7     86
A-Auto                                12612 S Kroll Dr              708-389-2121                 5         6     83
Alsip Auto & Collision                11830 S Cicero Ave            708-385-6968                 4         5     80
Antioch
Antioch Muffler & Brake               40638 N Rt 83                 847-838-6030                 6         6     100
Roy’s Auto Service                    26126 W Rt 173                847-395-1225                15        16     94
Arlington Heights
Arlington Heights Ford                801 W Dundee Rd               847-870-1300                32        32     100
Dakota Auto Repair & Tire Center      3450 N Old Arlington Hghts Rd 847-398-4645      X         26        26     100
Wheeling Auto Center                  2430 E Hintz Rd               847-259-3776      X         15        15     100
Don’s Garage Inc                      1229 E Algonquin Rd           847-439-1070      X         10        10     100
Arlington Automotive Service Inc      1001 S Arlington Heights Rd   847-439-8696      X          9         9     100
Warren’s Car Doctor Ltd               533 S Arthur Ave              847-392-1482                 8         8     100
Anthony’s Professional Auto Service   495 S Arthur Ave              847-392-3742      X          6         6     100
Automotive MD Inc                     500 E Northwest Hwy           847-259-1557                 5         5     100
Heights Auto Service Inc              830 W Northwest Hwy           847-577-0060      X          5         5     100

                Average REI this period: 90 for shops listed in this report, 76 for all shops.                     4
Repair Facility Performance Report                                                                   October 2005
                                                                                    IM240    Successful Total
Business Name                         Address                       Telephone      Trained     Repairs Repairs   REI

Casey Automotive                      715 E Rand Rd                 847-255-1900                16        17     94
Windsor Automotive                    1315 E Palatine Rd            847-670-3308                16        17     94
Roto Lincoln Mercury Subaru Mazda     1555 E Rand Rd                847-255-5700                12        13     92
Scarsdale Auto Repair Inc             445 S Arlington Heights Rd    847-394-2666      X         10        11     91
Precision Car Care                    380 W Northwest Hwy           847-259-4362                18        20     90
Bill Sullivan Pontiac Inc             777 W Dundee Rd               847-392-6660      X          7         8     88
Mercedes-Benz of Arlington Heights    2020 E Northwest Hwy          847-259-4455                 7         8     88
Ken’s Arlington Marathon Inc          1706 W Northwest Hwy          847-253-9840                 6         7     86
Lattof Chevrolet                      800 E Northwest Hwy           847-259-4100                17        20     85
J & Z Auto Repair Inc                 2211 E Oakton St              847-593-6252                26        31     84
Altimate Trans & Auto                 1600 N Rand Rd                847-398-9030                32        39     82
Arlington Performance Center          315 W Rand Rd                 847-392-3505                 8        10     80
Engine Depot Inc                      1925 S Arlington Heights Rd   847-718-1170                 4         5     80
Firestone Tire & Service Centers      783 E Golf Rd                 847-437-8818                 4         5     80
Magnum Automotive Inc                 2231 E Oakton St              847-593-0707      X          4         5     80
Reese Automotive Inc                  9 N Hickory Ave               847-253-6622                 4         5     80
Aurora
A C Automotive Service                535 5th Ave                   630-898-0052                22        22     100
Brian’s Auto Service                  204 Woodlawn Ave              630-906-9878                13        13     100
Greg’s My Mechanic Inc                1325 E New York St            630-898-9778      X         13        13     100
Chuck’s Auto Diagnostic Service       101 N Highland Ave            630-896-0606                12        12     100
Len’s Automotive & Tire               989 S Eola Rd                 630-499-1980      X         11        11     100
Merlin’s Muffler & Brake              1100 N Lake St                630-896-0730                10        10     100
Paul & Bill’s Service                 300 W Galena Blvd             630-896-4213                 9         9     100
Coffman Brothers Truck Sales          1149 S Lake St                630-892-7093                 8         8     100
Ken’s Auto Repair                     6500 N Lake St                630-844-9529                 5         5     100
Valley Honda                          4173 Ogden Ave                630-851-5700                20        21     95
Ron Westphal Chevrolet Inc            1425 Ogden Ave                630-898-9630                17        18     94
River Plate Auto                      900 S Union St                630-820-8404                28        30     93
Whitt Bros Garage Inc                 1028 Ridgeway Ave             630-892-8022                14        15     93
Sterling Automotive Repairs Inc       9 S Rt 59                     630-851-3610                 9        10     90
Orozco Services                       1027 Claim St                 630-898-1232                58        66     88
Strada’s Auto Corp                    502 Pierce St                 630-896-4100                36        41     88
Auto Service El Rapido                504 S Spencer St              630-898-4616                14        16     88
Cortez Auto Repair                    127 N Loucks St               630-851-7340                12        14     86
Farnsworth Tire & Auto                1175 N Farnsworth Ave         630-898-5510                11        13     85
Rogers Auto Repair                    1106 E New York St            630-851-8896                 5         6     83
Auto Servicio Tapia                   1005 Rural St                 630-898-4882               104       127     82
Premiere Auto Repair                  250 N Ohio St                 630-978-0532                65        79     82
D & M Discount Muffler Shop           1349 E New York St            630-898-0204                34        42     81
Gartner Saab Buick Hyundai            4333 Ogden Ave                630-851-2500                13        16     81
Reyes Auto Repair                     135 Trask St                  630-851-3002                49        62     79
Adrian’s Auto Service                 487 Jackson St                630-692-1301                15        19     79
Jose’s Truck and Auto Repair          111 W Benton St               630-892-1240                32        41     78
Benton Auto Repair                    207 W Benton St               630-844-9871                14        18     78
George’s Auto Service                 544 E Benton St               630-236-9649                14        18     78
Marty’s Automotive                    827 Rathbone Ave              630-264-2277      X         14        18     78
Robinson’s Auto Repair                2114 W Galena Blvd            630-906-9200      X         14        18     78
Manny’s Accessories & Repair          604 N Broadway Ave            630-801-9150                 7         9     78


                Average REI this period: 90 for shops listed in this report, 76 for all shops.                     5
Repair Facility Performance Report                                                                 October 2005
                                                                                  IM240    Successful Total
Business Name                          Address                    Telephone      Trained     Repairs Repairs   REI

Valasquez Mufflers 4 Less              702 N Lake St              630-896-9900                62        81     77
Muffler & Brake Man                    17 S Rt 59                 630-851-1212                20        26     77
California Auto Repair                 1420 North Ave             630-898-6249                31        41     76
Escalante’s Auto Repair                301 Hill Ave               630-851-3756                19        25     76
A Plus Automotive                      204 Woodlawn St            630-906-1972                 6         8     75
Meineke Car Care Center                2480 S Eola Rd             630-585-6676                 6         8     75
Tire Management                        745 Aurora Ave             630-844-9500                 6         8     75
Barrington
Wickstrom Ford Lincoln Mercury         600 W Northwest Hwy        847-381-8850                12        12     100
Champion Chrysler Dodge                505 W Northwest Hwy        847-382-5400                 8         8     100
Douglas Automotive                     312 S Hagar Ave            847-381-0454      X          7         7     100
Marquardt Buick                        1421 S Barrington Rd       847-381-2100                 7         7     100
Meineke Auto Repair Center             495 W Northwest Hwy        847-382-9419      X          7         7     100
Fischer Motors Inc                     908 S Northwest Hwy        847-304-8822                 6         6     100
Motor Werks of Barrington              1475 S Barrington Rd       847-381-8900                40        42     95
Bartlett
Barker Automotive Inc                  31W300 W Bartlett Rd       847-741-5585                14        15     93
Royal Coach Ltd                        1028 E Devon Ave           630-289-2242                 6         7     86
Bartlett Tire Center                   213 E Lake St              630-837-9092                15        19     79
Batavia
Ollie’s Garage Inc                     709 Main St                630-879-0252                 8         8     100
Purcell Bros Auto & Tire Center        351 S Randall Rd           630-879-1800      X          8         8     100
Citgo Service Center of Batavia        27 N Batavia Ave           630-879-0999      X         16        17     94
Dazzo’s Auto Repair                    853 E Wilson St            630-761-0309                 7         8     88
Chuck’s Garage Inc                     373 S Shumway Ave          630-879-5021                 6         7     86
First Garage                           318 First St               630-879-8277                10        12     83
Avenue Motor Sales                     1998 McKee St              630-879-1255                 5         6     83
Bedford Park
Justice Firestone                      9012 W 79th St             708-594-8473                 7         8     88
Bellwood
Krafftkare Automotive Inc              4820 St Charles Rd         708-547-1366      X         12        15     80
Quick Service Muffler & Brake          4501 Butterfield Rd        708-547-0475                24        31     77
Bensenville
Larry Roesch Chevrolet                 333 W Grand Ave            630-860-4000                 9         9     100
Larry Roesch Volkswagen                313 W Grand Ave            630-860-0400                 9         9     100
Woody Buick / Grand Subaru             125 W Grand Ave            630-595-0250                 7         7     100
Century Muffler & Brake                1324 W Irving Park Rd      630-787-1440                 6         6     100
Metro Trans & Auto Service             1328 W Irving Park Rd      630-595-4312                19        21     90
Roper Brothers                         211 Beeline Dr             630-350-0226                 6         8     75
Berkeley
Kraft Auto & Tire                      5746 St Charles Rd         708-547-9753                16        19     84
Berwyn
Automotive Repair Specialists          6738 W Ogden Ave           708-749-1600      X         18        18     100
Kenn’s Auto Repair Inc                 2701 Ridgeland Ave         708-484-2445                 5         5     100
Anderson Bros Ford                     6539 W Ogden Ave           708-795-7900                23        25     92
Deece Automotive                       6247 W 26th St             708-484-6588                 9        10     90
J & S Foreign Car                      6801 W 16th St             708-749-3444                13        15     87
Suburban Dodge Isuzu Suzuki            7050 W Ogden Ave           708-484-1200                12        14     86
                 Average REI this period: 90 for shops listed in this report, 76 for all shops.                  6
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

Midas Auto Systems Expert             6601 W Ogden Ave           708-749-2240                 6         7     86
Frank’s Pit Stop                      7144 W Ogden Ave           708-749-2002                 4         5     80
Mike’s Auto Repair                    1601 East Ave              708-749-7332                 7         9     78
Blue Island
Napleton Lincoln Mercury              2950 W 127th St            708-385-4500                13        14     93
All State Auto Repair                 12815 S Western Ave        708-388-5888                31        37     84
Ridge Auto Service Center             12851 S Western Ave        708-371-7006                15        18     83
Car X Auto Service                    2260 W 127th St            708-388-3350      X         12        16     75
Bolingbrook
Hennessy Ford                         100 W Old Chicago Dr       630-759-8000      X         17        17     100
1st Stop Automotive                   80 W Old Chicago Dr        630-679-1482                10        10     100
GTM Automotive & Muffler              495 W Boughton Rd          630-759-7300                18        19     95
Firestone                             451 N Bolingbrook Cmns     630-759-3620      X         15        16     94
Auto Tech & Tire                      126 E Barbers Corner Rd    630-972-1732                19        21     90
Midas Auto Systems Experts            460 N Bolingbrook Dr       630-739-5900                 6         7     86
Bridgeview
Sparks Auto Repair                    7207 W 87th St             708-430-3064                 8         8     100
Stan’s Auto Repair                    8406 S Oketo Ave           708-599-8904                34        35     97
A & J Automotive                      7215 W 87th St             708-430-1855                24        26     92
Midas Auto Systems Experts            8333 S Harlem Ave          708-598-9440                 6         7     86
Bristol
Star European Imports Inc             2450 S Cannonball Trl      630-553-6555                 6         7     86
Broadview
Ernie’s Garage                        2829 W Cermak Rd           708-338-9045                 5         5     100
American Car Center                   2929 S 18th Ave Ste A      708-344-2300                 4         5     80
Brookfield
J V Automotive                        9100 Plainfield Rd Ste D   708-485-9833      X         29        29     100
My Mechanic Inc                       8916 Fairview Ave          708-387-9559      X         14        14     100
European Japanese Auto Service        9022 W Ogden Ave           708-485-7700                12        12     100
Hollywood Motors Inc                  3637 Woodside Ave          708-485-9333      X         12        12     100
Brookfield Mufflers & Brakes          9501 W Ogden Ave           708-387-1561                 8        10     80
Accurate Automotive Inc               9518 47th St               708-485-1108                 4         5     80
Brookfield Auto Center Inc            9136 W Ogden Ave           708-485-7686                 4         5     80
Buffalo Grove
Arlington Nissan                      915 W Dundee Rd            847-590-6100                20        20     100
Clifford Chrysler                     925 W Dundee Rd            847-398-3800                12        12     100
Arlington Toyota                      935 W Dundee Rd            847-394-5100      X         15        16     94
Burbank
Pete’s Service Center                 6717 W 79th St             708-598-6968                26        27     96
Burnham
Complete Car Center                   13917 S Torrence Ave       708-862-9955                 5         5     100
Burr Ridge
Burr Ridge Car Care Inc               535 S Frontage Rd          630-920-1700                10        10     100
B & E Auto                            15W760 N Frontage Rd       630-655-1296                 9         9     100




                Average REI this period: 90 for shops listed in this report, 76 for all shops.                  7
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

Calumet City
River Oaks Lincoln Mercury            1777 River Oaks Dr         708-891-5400                 7         7     100
Thomas Nissan Hyundai                 1985 River Oaks Dr         708-868-6500                 7         7     100
River Oaks Toyota Scion Inc           1920 River Oaks Dr         708-862-0700                15        16     94
B & B Auto Service                    115th St and Burnham Ave   708-868-1113                12        13     92
R M G Auto Center                     712 Burnham Ave            708-891-3640                44        49     90
River Oaks Ford Inc                   281 River Oaks Dr          708-868-2000                 8         9     89
River Oaks Porsche-Honda              1951 River Oaks Dr         708-868-0100                 6         7     86
All Tune & Lube                       698 Torrence Ave           708-862-5550                10        12     83
Capitol Automotive Inc                925 Harding Ave            708-868-0658                10        12     83
Richardo’s Auto Repair                951 Burnham Ave            708-862-4545                10        12     83
Auto Mex Service                      421 Torrence Ave           708-868-9500                 5         6     83
Carol Stream
Kehoe Automotive Inc                  205 E Kehoe Blvd Ste 5     630-668-6530      X          7         7     100
Nolte’s Auto Repair Inc               254 Commonwealth Dr        630-653-4940                 7         7     100
Brandy’s Automotive                   565 Fullerton Ave          630-653-8485      X         11        12     92
Star Performance Inc                  303 Village Dr             630-462-5330                 8         9     89
Joe Cotton Ford                       175 W North Ave            630-682-9200                22        25     88
Bartel’s Auto Clinic                  430 Randy Rd               630-653-2336                12        14     86
Army Trail Tire & Service Center      980 Army Trail Rd          630-830-5900                14        17     82
Carpentersville
Firestone Tire and Service Center     160 S Western Ave          847-426-7757                 5         5     100
Merlin’s Muffler & Brakes             8 S Western Ave            847-428-5330      X         10        11     91
Midas Auto Systems Experts            20 S Western Ave           847-426-3330      X          8         9     89
Discount Muffler & Brake Shop         1695 Elgin Rd              847-428-8000                14        17     82
Cary
Cary Grove Automotive                 60 Crystal St              847-639-1150                 7         7     100
K B Ultimate Automotive Inc           126 Jandus Cut Off Rd      847-639-2600                 5         5     100
Cary Tire & Auto Center               112 Crystal St             847-639-8866      X         21        23     91
Perfect Auto Service                  251 Jandus Rd              847-462-0970                16        20     80
Chicago
Teloloapan Muffler & Brake #2 Inc     2100 S Ashland Ave         312-243-9090      X        391       391     100
Factory Muffler Complete Auto         3055 W Devon Ave           773-262-6699               288       288     100
Andre’s Auto Service                  2511 N Pulaski Rd          773-772-0648               106       106     100
Teloloapan Muffler & Brake #1 Inc     2330 S Rockwell St         773-247-1981      X         81        81     100
DelGado Mufflers & Brake              1831 N Western Ave         773-235-4600      X         63        63     100
Hollywood Services Inc                5656 N Western Ave         773-561-9458                62        62     100
Kar Kare Service                      7455 S Exchange Ave        773-721-2401      X         51        51     100
Autotime                              3430 W 47th St             773-376-4264      X         43        43     100
Standard Generator Service Inc        4418 W Ogden Ave           773-762-6268      X         43        43     100
Garcia Auto Service                   4055 W Armitage Ave        773-276-7727                40        40     100
Beverly Hills Garage                  2043 W 95th St             773-238-0540                39        39     100
Rojas Auto Service                    1850 W 33rd St             773-247-9318      X         34        34     100
Value Services                        6040 N Broadway St         773-764-0550      X         31        31     100
Rally Auto Repair #2                  4322 S Western Ave         773-847-2336                30        30     100
Pete’s Auto Service                   7800 S Kedzie Ave          773-476-1433                29        29     100
Stealth Auto                          8059 S Vincennes Ave       773-651-4021      X         29        29     100
Sinclair’s Auto Clinic Inc            10358 S Kedzie Ave         773-238-6660      X         27        27     100

                Average REI this period: 90 for shops listed in this report, 76 for all shops.                  8
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                          Address                   Telephone      Trained     Repairs Repairs   REI

Techicentro Automotriz Inc             3017 W 26th St            773-579-0118      X         27        27     100
Bruce’s Automotive                     5737 N Northwest Hwy      773-594-0034      X         25        25     100
Cermak Auto Center                     2908 W Cermak Rd          773-277-4490                25        25     100
Ted’s Auto Clinic Inc                  7850 W Addison St         773-625-7360      X         24        24     100
California Auto Clinic                 3215 N California Ave     773-478-8206      X         23        23     100
Brachs Auto Center Inc                 10333 S Western Ave       773-238-0606                21        21     100
G & T Auto Specialists                 2639 W Division St        773-227-7933      X         20        20     100
Axtmann Auto                           5500 N Northwest Hwy      773-763-8333                19        19     100
L & L Auto Service Inc                 4142 N Western Ave        773-866-1705      X         19        19     100
Auto Service Specialists               4653 S Western Ave        773-843-1855                18        18     100
Fair Muffler & Brake Shop              7001 N Western Ave        773-465-8300                16        16     100
MJD Auto Service Center Inc            6358 W Grand Ave          773-479-2886      X         16        16     100
Bob & Son Car Care Center              345 W 31st St             312-842-1952                15        15     100
Car X Auto Service                     3244 W Irving Park Rd     773-463-4169                15        15     100
Gordon’s Auto Repair                   7319 S Western Ave #21    773-778-6200                15        15     100
O & J Auto Service                     6417 N Ravenswood Ave     773-465-0163      X         15        15     100
Ashland Tire & Auto                    3737 N Ashland Ave        773-549-0084                14        14     100
Thong Auto Service                     4418 N Kedzie Ave         773-583-6837                14        14     100
Clark & Devon Auto Repair              6346 N Clark St           773-338-8422                13        13     100
Mid Town Toyota                        4748 W Fullerton Ave      773-622-6300                13        13     100
J W Auto Service 2                     6110 N Milwaukee Ave      773-774-5605                12        12     100
Mufflers 4 Less                        2934 W 63rd St            773-434-4304                12        12     100
Technical Tune-Up                      3658 N Lincoln Ave        773-935-2400      X         12        12     100
A & G Auto Specialist Inc              3301 W Augusta Blvd       773-276-1980                11        11     100
K & R Auto Sales                       2521 S Archer Ave         312-328-1450                11        11     100
Tempo Auto Service Inc                 3431 N Pulaski Rd         773-583-6387                11        11     100
Best Auto Service                      6435 N Harlem Ave         773-467-4301                10        10     100
Joyce Ford Inc                         2401 S Michigan Ave       312-842-4200                10        10     100
M Q Transmission Inc                   5626 N Western Ave        773-275-8710                10        10     100
McCarthy Ford                          11400 S Pulaski Rd        773-239-7900                10        10     100
MG Volkswagen                          3076 N Milwaukee Ave      773-283-7887                10        10     100
New World Foreign Auto Repair          3010 W Irving Park Rd     773-267-5454                10        10     100
Perillo BMW Inc                        1035 N Clark St           312-269-1111                10        10     100
Perillo Lincoln Mercury Saab           1111 W Diversey St        773-883-2960                10        10     100
Archer Car Care                        5165 S Archer Ave         773-582-2277                 9         9     100
R & S Auto Service                     5300 N Western Ave        773-878-4519                 9         9     100
Right Way Service                      3912 W Damen Ave          773-549-9078                 9         9     100
Brighton Automotive Inc                3967 S Archer Ave         773-523-1200                 8         8     100
Grand Auto & Truck Center              2427 W Grand Ave          312-243-6600                 8         8     100
Keil Automotive Inc                    5611 Northwest Hwy        773-763-4515      X          8         8     100
New Star Transmissions & Auto Repair   3415 N Milwaukee Ave      773-736-0880      X          8         8     100
Crest Automotive                       6716 W Higgins Ave        773-763-7554                 7         7     100
Gomez Auto Service                     4114 W Armitage Ave       773-342-7793                 7         7     100
Haas Inc                               4179 W Montrose Ave       773-685-5453                 7         7     100
Hi Advanced Auto Inc                   1714 W Pratt Blvd         773-508-0007                 7         7     100
Lynch Chrysler Jeep                    5133 W Irving Park Rd     773-481-9000                 7         7     100
M & D Auto                             5108 N Milwaukee Ave      773-282-2773                 7         7     100
Rene’s Auto Parts & Service            717 S Western Ave         312-666-7950      X          7         7     100
Windy City Auto Group                  2233 N Cicero Ave         773-889-0000                 7         7     100
Albright Automotive                    2333 W Irving Park Rd     773-478-9090                 6         6     100

                Average REI this period: 90 for shops listed in this report, 76 for all shops.                  9
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

Bosak Mitsubishi                      2662 N Cicero Ave          773-804-3100                 6         6     100
Foster Elston Auto Repair             5157 N Elston Ave          773-736-2008                 6         6     100
Go Ez Car Care Center                 3024 W 26th St             773-254-8252                 6         6     100
Midas Auto Systems Experts            158 W Grand Ave            312-670-2505                 6         6     100
Victor’s Auto Repair                  2109 W Chicago Ave         773-278-8365                 6         6     100
Wheels Of Chicago                     6229 N Western Ave         773-262-7500                 6         6     100
Z Frank Chevrolet                     6060 N Western Ave         773-465-2000                 6         6     100
A Auto Repair                         5358 W Gale Ave            773-736-0330                 5         5     100
Acorn Tire                            6200 N Lincoln Ave         773-539-2970                 5         5     100
Car X Service Systems                 5418 S Pulaski Rd          773-581-7191                 5         5     100
Grand Tire & Auto Service             7034 W Grand Ave           773-622-4361                 5         5     100
International Auto Service            3056 W Lawrence Ave        773-478-1630                 5         5     100
Kedzie Auto Repair                    2723 S Kedzie Ave          773-890-5987                 5         5     100
Lawando’s Auto Service                5200 N Kimball Ave         773-463-8144                 5         5     100
National Transmission Center          3945 W Grand Ave           773-384-2333                 5         5     100
Olympic Dodge                         3255 N Cicero Ave          773-283-8100                 5         5     100
Perillo BMW Inc                       1035 N Clark St            312-981-0000                 5         5     100
Primex Auto Service                   3659 W Addison St          773-509-0808                 5         5     100
Reliable Auto Service                 4175 N Elston Ave          773-267-2466                 5         5     100
South Chicago Nissan                  7410 S Western Ave         773-776-8200                 5         5     100
Tony and TJ Auto Repair               9719 S Genoa St            773-445-5802                 5         5     100
Davila Auto Service                   2114 S Ashland Ave         312-226-7393      X        207       209     99
Complete Auto Service                 4542 S Western Ave # 44    773-254-2241                50        51     98
Martinez Auto Repair                  2625 W 47th St             773-247-7336      X         32        33     97
Express Auto Service                  5374 N Elston Ave          773-205-2262                28        29     97
Jacobs Twin Ford Honda                6750 W Grand Ave           773-889-3030                43        45     96
Sun Auto Inc                          1125 S Western Ave         312-243-6614                25        26     96
Chavez Auto Repair                    3800 W Armitage Ave        773-276-4538                24        25     96
Fletcher Jones Auto Group             1100 N Clark St            312-944-0500                56        59     95
Carr’s Honda                          6600 N Western Ave         773-274-7777                19        20     95
Archer Trans Specialist Inc           4825 S Archer Ave          773-890-0808      X         31        33     94
Saturn of Chicago                     5515 W Irving Park Rd      773-282-9000                17        18     94
Andrew’s Super Auto Repair            4300 W 63rd St             773-581-8620                16        17     94
B & G Automotive                      4550 N Elston Ave          773-545-1777                16        17     94
Czach Automotive Inc                  6935 W Irving Park Rd      773-736-1910      X         16        17     94
Moreno Motors                         4637 S California Ave      773-523-5277                16        17     94
Nick & Denny’s Auto Repair            8217 S Pulaski Rd          773-581-6925                16        17     94
BJ’s U Joint Inc                      3820 N Harlem Ave          773-625-2322      X         15        16     94
Lynch Ford                            5133 W Irving Park Rd      773-794-7100                15        16     94
Napleton Chrysler Jeep                5950 N Western Ave         773-334-3400                15        16     94
Mid City Nissan-Subaru                4444 W Irving Park Rd      773-282-6200                26        28     93
European & American Motor Repair      3541 N Lincoln Ave         773-929-4288                14        15     93
Everis Automotive Service             3613 N Harlem Ave          773-481-1771                14        15     93
Jalisco Auto Service                  4235 S Western Ave         773-579-0210                14        15     93
Stanly’s Automotive Corp              6001 W Montrose Ave        773-685-4861                14        15     93
Diversey Ignition Co                  4857 W Diversey Ave        773-637-7760                13        14     93
Midway Ford                           4400 S Archer Ave          773-847-7200                13        14     93
Supreme Auto                          3067 N Harlem Ave          773-745-4660                13        14     93
Carolina Auto Repair                  5663 N Mason Ave           773-631-7765                12        13     92
Northridge Ford                       6500 N Western Ave         773-764-8800                12        13     92

                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 10
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

O K Auto Repair                       4939 N Elston Ave          773-286-2283                12        13     92
S & T Auto Repair Inc                 3842 N Kilbourn Ave        773-286-7686                12        13     92
A & K Auto Mechanic And Body Shop     2515 S Halsted St          312-674-0995                11        12     92
E P Auto Repair Inc                   1127 W Foster Ave          773-728-3322                11        12     92
Illinois Starter & Electric           2323 W 47th St             773-376-7716      X         11        12     92
Jerry’s Auto Repair                   3250 N Sheffield Ave       773-327-4409                11        12     92
South Chicago Dodge                   7340 S Western Ave         773-476-7800                11        12     92
Tino & Son Service Station            3056 W 26th St             773-847-0635                11        12     92
Meca Mex Auto Service                 2131 W 51st St             773-737-3277                61        67     91
K-D Auto Service                      6419 N California Ave      773-274-8601                29        32     91
Nortown Automotive Service Repair     1311 W North Ave           773-276-2884                21        23     91
Albany Park Auto Clinic               3848 W Lawrence Ave        773-588-5218                20        22     91
Car Menders Collegian Inc             4657 N Ravenswood Ave      773-271-5555                10        11     91
Central Honda Authority               2815 N Sheffield Ave       773-472-4444                10        11     91
G & L Automotive Service              9920 S Walden Pkwy         773-238-1416                10        11     91
Grossinger City Toyota Scion          1233 N Wells St            312-707-9500                10        11     91
Northwestern Dodge Kia                6116 N Western Ave         773-508-5800                10        11     91
Dos Hermanos Auto Repair Inc          4318 S Western Ave         773-579-1515      X         27        30     90
Casas Caidas                          3368 N Pulaski Rd          773-283-0509      X         19        21     90
El Amigo Auto Service                 3059 S Kostner St          773-890-9370                18        20     90
Addison & Ashland Shell               3552 N Ashland Ave         773-477-5242                 9        10     90
E & J Foreign Cars Ltd                4245 N Western Ave         773-588-6631                 9        10     90
Espo’s Auto Service Inc               2345 N Neva Ave            773-745-0600                 9        10     90
Evergreen Park Kia                    9205 S Western Ave         773-779-4281                 9        10     90
Fletcher Jones Imports                1111 N Clark St            312-628-4400                 9        10     90
Robbins Service Station               3238 W Ogden Ave           773-762-4692      X          9        10     90
Wilson’s Auto Repair                  1463 N Pulaski Rd          773-227-2855                 9        10     90
Zamudio Auto Rebuilders               5508 N Western Ave         773-989-7644                 9        10     90
Al-Medina Auto Repair                 5410 N Broadway St         773-334-0702                57        64     89
Sparks Computerized Car Care          7259 W Irving Park Rd      773-625-5000                34        38     89
Parkview Automotive                   4139 S Western Blvd        773-847-9626                16        18     89
Autonology                            10158 S Western Ave        773-238-5400                 8         9     89
Firestone Tire & Service              1550 S Wabash Ave          312-427-1747                 8         9     89
John Auto                             4428 N Milwaukee Ave       773-545-8255                 8         9     89
John’s Service Center                 6301 S Major Ave           773-735-7242                 8         9     89
Manicke’s Service Station Inc         5800 W Belmont Ave         773-777-6555      X          8         9     89
Peterson Car Care                     2002 W Peterson Ave        773-973-3733                 8         9     89
Precision Auto Repair                 3034 N Central Ave         773-622-3311                 8         9     89
Top Notch Auto Care                   5705 N Elston Ave          773-594-0800                 8         9     89
Windy City Honda                      4950 S Pulaski Rd          773-582-5000                 8         9     89
Midwest Auto Center Inc               3400 W Armitage Ave        773-227-5625                36        41     88
Howard Orloff Imports                 1924 N Paulina St          773-227-3200      X         22        25     88
Lincoln Square Service                2201 W Lawrence Ave        773-561-6358                22        25     88
ASC Automotive Service Center         10124 S Indianapolis Ave   773-721-9596                21        24     88
Car X Service Systems                 10157 S Western Ave        773-233-3178      X         15        17     88
Pete’s Auto Clinic                    3426 W Bryn Mawr Ave       773-463-4411                15        17     88
Chicago Northside                     5625 N Broadway St         773-728-5000                14        16     88
Frank’s Auto Repair Shop              1119 W 115th St            773-785-1119                14        16     88
Midwest Auto Repair                   5858 N Broadway St         773-275-9200                14        16     88
Cool Heat South                       1111 W 47th St             773-847-3207                 7         8     88

                Average REI this period: 90 for shops listed in this report, 76 for all shops.                11
Repair Facility Performance Report                                                                  October 2005
                                                                                   IM240    Successful Total
Business Name                           Address                    Telephone      Trained     Repairs Repairs   REI

J & B Automotive Service                4177 W Montrose Ave        773-545-2202                 7         8     88
Lucas Vehicle Brake & Alignment         3501 N Western Ave         773-528-2212                 7         8     88
Mike’s Kennedy Kimball Marathon         3330 N Kimball Ave         773-583-7550                 7         8     88
Montell Chevrolet                       4530 S Archer Ave          773-927-4822                 7         8     88
North Center Muffler & Brake            4157 N Lincoln Ave         773-935-1920                 7         8     88
Nortown Automotive Repair Service       1400 W North Ave           773-276-9838                 7         8     88
Piccadilly Garage                       2507 E 79th St             773-721-5351                 7         8     88
Sanchez Auto Service                    1170 W Cullerton St        312-243-8920                 7         8     88
Transtastic Plus                        3717 N Ashland Ave         773-661-5100                 7         8     88
USA Muffler & Brake Shop                11044 S Western Ave        773-238-1333                26        30     87
Lee’s Elston Auto Service               4421 N Elston Ave          773-481-1000                20        23     87
Maltos Auto Service Inc                 2735 W Lawrence Ave        773-271-8310                20        23     87
Pep Boys Automotive Supercenters        2604 N Elston Ave          773-395-4444                20        23     87
A K Auto Service Inc                    4747 N Pulaski Rd          773-267-4447                13        15     87
Katt’s Muffler & Auto Repair            6757 W Belmont Ave         773-745-0708                49        57     86
Corral Auto Service                     2256 S Kedzie Ave          773-762-5558      X         32        37     86
Scientific Auto Service                 7701 S Racine Ave          773-783-4630                31        36     86
American Auto Service Inc               5524 W Fullerton Ave       773-804-9040                24        28     86
Bert Weinman Ford                       3535 N Ashland Ave         773-327-9000                19        22     86
Advanced Auto Service                   5401 N Kedzie Ave          773-866-1999                12        14     86
Hernandez Auto Repair                   5447 N Broadway St         773-728-4232                12        14     86
Molina Auto Repair                      6343 W Grand Ave           773-637-6057                12        14     86
R Auto Force                            4230 N Pulaski Rd          773-427-5211                12        14     86
Turbo’s Auto Repair Service             2754 W Lawrence Ave        773-784-0043                12        14     86
A & A Auto Repair Inc                   5035 W Grand Ave           773-237-9988                 6         7     86
A & R Auto Repair                       1648 W Armitage Ave        773-862-5744                 6         7     86
Automotive Technicians Service          3017 W Irving Park Rd      773-463-0707                 6         7     86
Economy Auto                            1742 W Lawrence Ave        773-334-1936                 6         7     86
Elite on Jarvis                         1524 W Jarvis Ave          773-274-4474                 6         7     86
German Motor Inc                        5734 N Broadway St         773-334-7753                 6         7     86
Halsted & Wrightwood Shell              2600 N Halsted St          773-327-6652                 6         7     86
Jet Auto Service                        4501 S California Ave      773-376-6090                 6         7     86
Kim’s Lake West Auto Services           4269 W Montrose Ave        773-685-3333                 6         7     86
Kronon Motor Sales Inc                  4330 W Irving Pk Rd        773-286-6000                 6         7     86
Leo & George’s Complete Auto            2753 W Lawrence Ave        773-561-9146                 6         7     86
P & P 66 Service                        1701 W North Ave           773-252-1701                 6         7     86
Quality Auto Interior & Tops            1615 N Lawndale Ave        773-772-4570                 6         7     86
Quality Muffler Service                 2442 S Western Ave         773-847-9222                 6         7     86
Spiro’s Auto                            2814 N Laramie Ave         773-777-6185                22        26     85
Cicero Auto Repair                      3739 N Cicero Ave          773-202-0097                11        13     85
Marshall’s Car Castle Inc               6758 N California Ave      773-761-1202                11        13     85
O K Auto                                1712 W Pratt Blvd          773-274-2737                11        13     85
E & S Auto Repair                       5213 W Lake St             773-889-1111                68        81     84
Better West Auto Repair Inc             5835 W Grand Ave           773-637-6901      X         37        44     84
Primos Auto Repair                      6969 N Ravenswood Ave      773-381-7841                16        19     84
Star Auto                               5000 N Clark St            773-561-9533                16        19     84
Erazo Auto Service Inc                  5818 W Fullerton Ave       773-237-0322                49        59     83
Asad Auto Repair                        8100 S Kedzie Ave          773-737-1111                20        24     83
Kraj Auto Repair Experts                6148 W Diversey Ave        773-637-3884                20        24     83
Norm’s Automotive                       1419 W Howard St           847-217-8760                20        24     83

                  Average REI this period: 90 for shops listed in this report, 76 for all shops.                12
Repair Facility Performance Report                                                                 October 2005
                                                                                  IM240    Successful Total
Business Name                          Address                    Telephone      Trained     Repairs Repairs   REI

Haleem Bros Citgo & Mini Mart          8256 S Pulaski Rd          773-582-6223                19        23     83
Sun Auto Service Inc                   3201 N Damen Ave           773-477-2677                19        23     83
Logan Square Auto Repair               2442 N Milwaukee Ave       773-772-1639                15        18     83
North Shore Auto Works Ltd             1123 W Catalpa Ave         773-561-3756                15        18     83
Arkadia Auto Repair Inc                5655 W Grand Ave           773-622-0698                10        12     83
Budget Muffler & Auto Repair           1250 N Pulaski Rd          773-772-5550                10        12     83
Lou’s Auto Repair                      5353 S Kedzie Ave          773-471-2666                10        12     83
Roseland Auto Sales                    27 E 110th St              773-785-2911                10        12     83
AMS                                    5626 W 63rd Pl             773-735-9655                 5         6     83
Andy’s Auto Repair                     5214 W Diversey Ave        773-481-0793                 5         6     83
Arman’s Import Auto Service            1661 N Milwaukee Ave #63   773-328-8981                 5         6     83
Car Island Inc                         6116 N Elston Ave          773-467-1920                 5         6     83
Carlsons Auto Mechanic Service         4638 N Keystone Ave        773-282-9174                 5         6     83
Courtesy Auto Repair Inc               5850 W Addison St          773-725-3886                 5         6     83
E K Automotive Ltd                     6600 N Ogallah Ave         773-774-7680                 5         6     83
First Wheel                            5601 N Lincoln Ave         773-784-5678                 5         6     83
Frye’s Auto Repair                     11050 S Ashland Ave        773-445-3129                 5         6     83
G & G Service                          7320 W Belmont Ave         773-622-6406                 5         6     83
Harlem-Addison Tire & Auto             7200 W Addison St          773-589-1151                 5         6     83
Jose Monroy Mufflers                   5319 S Archer Ave          773-735-6646                 5         6     83
Kipp’s Service                         4218 N Milwaukee Ave       773-794-0111                 5         6     83
M K Auto Repair                        1900 N Austin Ave          773-622-1530                 5         6     83
Norwood Garage                         6178 N Northwest Hwy       773-631-1900                 5         6     83
Paulen Auto Body                       4346 W Belmont Ave         773-283-3535                 5         6     83
Saabtech Inc                           1419 W Shakespeare Ave     773-525-7222                 5         6     83
Servicio Martinez                      3619 W Armitage Ave        773-489-1161                 5         6     83
T & H Auto Service Inc                 5743 N Broadway St         773-769-1909                 5         6     83
Zacatecas Auto Repair                  3818 S Kedzie Ave          773-927-2797                42        51     82
Toyota-Scion on Western                6941 S Western Ave         773-776-4016                28        34     82
Balmoral Auto Werks                    1122 W Balmoral Ave        773-907-9999                18        22     82
Brakes 4 Less                          6130 N Clark St            773-761-3566                18        22     82
Halsted Auto Diag Clinic Inc           9948 S Halsted St          773-233-3250                18        22     82
TJ’s Auto Service Inc                  10117 S Western Ave        773-238-2747                18        22     82
Bys Service Center                     3001 W Belmont Ave         773-539-9474                14        17     82
Norwood Auto Service Center            6055 N Northwest Hwy       773-774-7333                14        17     82
Elo’s Car Care                         4129 N Western Ave         773-463-4600                 9        11     82
Euro Auto Plex                         1533 N Ashland Ave         773-235-0176                 9        11     82
Foster Broadway Marathon Service       5156 N Broadway St         773-728-8926                 9        11     82
Moreno Muffler For Less                6800 N Clark St            773-262-3588                 9        11     82
Ampo Service                           3555 W Belmont Ave         773-588-6060                30        37     81
Jalpa Auto Repair                      10336 Indianapolis Blvd    773-768-7003                26        32     81
Millennium Muffler & Brakes            3929 E 106th St            773-768-8429                22        27     81
Reliable Auto Repair Center            3401 N Ashland Ave         773-935-3355                21        26     81
Uno Auto                               8335 W Irving Park Rd      773-625-0299                13        16     81
Velasquez Mufflers for Less            2600 N Laramie Ave         773-889-5700                53        66     80
A-1 Auto Center                        6707 N Clark St            773-764-3231                12        15     80
Velasquez Mufflers for Less            4154 N Pulaski Ave         773-202-9993                12        15     80
Ace Muffler & Brake Shops Inc          7157 W Irving Pk Rd        773-282-1444                 8        10     80
Central & Caldwell Service Inc         6301 N Central Ave         773-763-3650                 8        10     80
Firestone Tire & Service Centers       5215 N Milwaukee Ave       773-286-1017                 8        10     80

                 Average REI this period: 90 for shops listed in this report, 76 for all shops.                13
Repair Facility Performance Report                                                                 October 2005
                                                                                  IM240    Successful Total
Business Name                          Address                    Telephone      Trained     Repairs Repairs   REI
Inside Out Automotive Repair           401 W 119th St             773-928-0020                 8        10     80
Jacob’s Auto Repair                    6301 S Kostner Ave         773-884-0500      X          8        10     80
Lou’s One Stop                         2357 S Sawyer Ave          773-522-1188                 8        10     80
Velasquez Mufflers for Less            830 N Milwaukee Ave        312-226-6612                 8        10     80
A 1 M Auto Repair                      2448 N Cicero Ave          773-622-2228                 4         5     80
Addison Auto Repair                    1622 N Kedzie St           773-862-7600                 4         5     80
Autopol                                5103 N Harlem Ave          773-774-0038                 4         5     80
B & W Automatic Transmission           748 W 91st St              773-994-6020                 4         5     80
Eastside Muffler Shop                  3600 E 106th St            773-721-0200                 4         5     80
Fernandez Mechanic Service Inc         5229 S Kedzie Ave          773-476-9600                 4         5     80
Freddie’s Auto Repair                  2501 S St Louis Ave        773-443-1603                 4         5     80
Holloway Auto Repair                   21 W 112th Pl              773-568-8737                 4         5     80
J & A Transmissions                    4940 W North Ave           773-804-0870                 4         5     80
J Q Auto                               4490 N Kasson St           773-865-6673                 4         5     80
Larry’s Auto Repair                    4025 E 106th St            773-375-4960      X          4         5     80
Lucha’s Auto                           3535 E 100th St            773-731-6260                 4         5     80
Martin Auto Electric                   2116 S California Ave      773-376-3982                 4         5     80
Napleton Buick                         7051 S Western Ave         773-776-0500                 4         5     80
Olvin Service Station                  1654 N Kedzie Ave          773-342-1455                 4         5     80
Our Town Auto Centers Inc              3301 N Harlem Ave          773-777-8811      X          4         5     80
Premier Chrysler Jeep                  6940 W Grand Ave           773-745-4600                 4         5     80
Rodriguez Auto Repair                  2439 N Ashland Ave         773-327-2290                 4         5     80
United Muffler Shop                    3628 N Western Ave         773-528-1752                 4         5     80
Vaia Inc Auto Specialist               844 W Lake St              312-733-0076                 4         5     80
Victory Muffler Shop                   249 W 47th St              773-285-1120                 4         5     80
Wentworth Tire                         11130 S Corliss Ave        773-821-4802                 4         5     80
D & A Auto Repair                      4646 S Western Ave         773-927-7764                53        67     79
Car Expert Interstate Auto Center      5351 S Pulaski Rd          773-582-2222                26        33     79
Tino Torres Auto Repair                2601 N Laramie Ave         773-889-4329                23        29     79
Torres Auto                            4228 N Pulaski Rd          773-205-7580                19        24     79
Rogers Auto Group                      2720 S Michigan Ave        312-225-4300                15        19     79
Augusta Paulina Service Station        1700 W Augusta Blvd        773-486-9768                11        14     79
C & R Tire & Automotive Inc            6800 W 63rd St             773-229-0165                11        14     79
McGrath Lexus of Chicago               1250 W Division Ave        773-342-6300                11        14     79
Rick’s Auto & Tire Repair Center       5604 S Kedzie Ave          773-539-6660                11        14     79
C & J Auto Repair                      707 W 119th St             773-264-6070                46        59     78
Herman’s Auto Repair                   4957 S California Ave      773-778-0007                39        50     78
Fernandez Mechanic Service Inc         5229 S Kedzie Ave          773-476-9660                35        45     78
Oil Plus                               3400 W Peterson Ave        773-866-1666                35        45     78
Dakhas Service Station                 2225 W Devon Ave           773-743-7150                31        40     78
Norm’s Automotive Clinic Inc           5943 N Lincoln Ave         773-271-2600                25        32     78
Zepeda’s Auto Repair                   3061 W Armitage Ave        773-486-1772                25        32     78
Castillo Auto Repairs                  3685 W Grand Ave           773-486-3200                21        27     78
Walter’s Auto Service                  3301 W 59th St             773-476-0737                18        23     78
Franks III Auto Repair                 7347 W Irving Park Rd      773-589-2566                14        18     78
The Car Shop                           3800 W 55th St             773-284-9229                14        18     78
Tok’s Auto Service                     4016 W Montrose Ave        773-777-6264                14        18     78
Autosprint Ltd                         5259 W Addison St          773-685-0930                 7         9     78
Grace Automotive Inc                   3756 N Pulaski Rd          773-545-6770                 7         9     78
Guero’s Auto Repair                    6868 N Ravenswood          773-743-1528                 7         9     78

                 Average REI this period: 90 for shops listed in this report, 76 for all shops.                14
Repair Facility Performance Report                                                                 October 2005
                                                                                  IM240    Successful Total
Business Name                          Address                    Telephone      Trained     Repairs Repairs   REI

Interstate Muffler & Brakes Inc        1254 S Western Ave         312-733-5333                 7         9     78
Lolo’s Mufflers & Auto Repair          1830 W 69th St             773-778-0565                 7         9     78
Midway Dodge                           4747 S Pulaski Rd          773-376-8060                 7         9     78
Pat’s Auto Service                     7051 W Belmont Ave         773-622-7436                 7         9     78
A & A Auto                             3104 W Montrose Ave        773-539-6300                23        30     77
Tony’s Auto Repair                     5824 W Grand Ave           773-836-8700                20        26     77
E-Z Auto Repair                        6330 N Clark St            773-973-5000                10        13     77
Guerrero Auto and Body Repair          2037 W Cermak Rd           773-254-2843                10        13     77
Mt Greenwood Automotive Supply         10319 S Kedzie Ave         773-779-3144                10        13     77
Pieza Auto                             5344 S Archer Ave          773-735-1772                10        13     77
Tonys Auto Repair Corp                 4942 W North Ave           773-237-9442                10        13     77
Santos Auto Repair Inc # 1             3050 S Christiana Ave      773-247-1001                39        51     76
Auto Electronics                       4400 W Ogden Ave           773-762-4400      X         28        37     76
Humberto’s Service Station             3859 S Halsted St          773-254-2918                22        29     76
Joseph Import and Domestic Auto Svc    2415 N Pulaski Rd          773-276-0500                16        21     76
Rauls Auto Service                     10558 Avenue N             773-734-2728                16        21     76
Selgado Auto Repair                    2724 N Pulaski Rd          773-235-6850                24        32     75
Armando’s Auto Repair                  5310 W Diversey Ave        773-777-7989                21        28     75
Car X Auto Service                     2509 N Ashland Ave         773-348-7912      X         15        20     75
Interstate Muffler & Automotive        2158 S Pulaski Rd          773-522-0122                15        20     75
Gabriel Auto Repair                    10174 S Indianapolis Ave   773-721-3311                12        16     75
Progressive Auto Service               3535 W Montrose Ave        773-539-5060                12        16     75
E & T Discount Mufflers & Brakes       4801 W Foster Ave          773-545-7500                 9        12     75
Gillespie Pontiac                      6603 S Western Ave         773-434-8200                 9        12     75
Mario’s Auto Repair Inc                4401 W 47th St             773-523-5770                 9        12     75
Michigan Auto Service                  4059 W Lawrence Ave        773-736-4573                 9        12     75
Perfect Auto Service Inc               2374 N Elston Ave          773-772-8929                 9        12     75
Skyway Chevrolet                       8650 S Commercial Ave      773-449-5000                 9        12     75
A Speedline Automotive                 5250 N Damen Ave           773-878-3000                 6         8     75
AAA Automotive Center                  9059 S Western Ave         773-233-1212                 6         8     75
Beacon Automotive                      13359 S Baltimore Ave      773-646-3332                 6         8     75
Foreign Car Hospital Inc               5424 S Kimbark Ave         773-643-3113                 6         8     75
M & R Import Car Service               1951 N Sheffield Ave       773-528-9841      X          6         8     75
Prestige Automotive                    4912 S Cicero Ave          773-767-2000                 6         8     75
Triangle Service                       13701 S Indiana Ave        773-928-1150                 6         8     75
Tuffy Auto Service Center              1400 W Diversey Pkwy       773-929-3622                 6         8     75
United Muffler Shop                    3236 S Archer Ave          773-523-1981                 6         8     75
Chicago Heights
Ulloa Mufflers                         131 N Halsted St           708-756-3133                 8         8     100
Rees Automotive Service Inc            550 W 14th St              708-747-5700                 7         7     100
Auto Clinic                            599 S Halsted St           708-754-0055                19        20     95
Imperial Automotive Inc                1015 S Halsted St          708-755-4343      X         44        47     94
Fast Pace Muffler & Brake              203 W 14th St              708-754-6767                13        14     93
Oliver Import Auto Service             1715 Western Ave           708-481-4517      X         13        14     93
Tire & Auto Specialists                630 Chicago Rd             708-755-2886                 7         8     88
EZ Mufflers Inc                        3340 Chicago Rd            708-754-7950                14        17     82
Don John’s Garage Inc                  810 194th St               708-755-8250                 8        10     80




                 Average REI this period: 90 for shops listed in this report, 76 for all shops.                 15
Repair Facility Performance Report                                                                 October 2005
                                                                                  IM240    Successful Total
Business Name                          Address                    Telephone      Trained     Repairs Repairs   REI

Chicago Ridge
Walsh’s Tow & Auto Truck Repair        5600 W 111th St            708-422-1088                19        20     95
Checkpoint Auto Electric               10003 S Harlem Ave         708-636-4488                18        20     90
Pep Boys Automotive Supercenters       10100 Ridgeland Ave        708-346-0776      X         13        15     87
John’s Automotive                      6326 W 111th St            708-636-6097                 6         8     75
Cicero
Team Automotive Service Inc            6021 W Roosevelt Rd        708-656-5300                24        24     100
Transmissions R Us                     5400 W 26th St             708-652-3599                10        10     100
Chiquis Car Care and Collision         5741 W Ogden Ave           708-656-6084                 7         7     100
After Hours Auto Repair Inc            2934 S Laramie Ave         708-652-2900      X          6         6     100
Certified Auto Tech                    1830 S Cicero Ave          708-222-9910                52        53     98
Quiroz Auto Repair                     5733 W 16th St             708-222-0638                33        34     97
Quiroz Auto Repair #2                  6027 W 26th St             708-652-4669                27        28     96
Roosevelt Laramie Service Center       5147 W Roosevelt Rd        708-652-6555      X         18        19     95
Master’s Garage Corp                   6045 W Ogden Ave           708-652-4941      X         84        93     90
Felipe Mufflers & Brakes               5132 W 26th St             708-850-0033                19        21     90
Junior Sanchez Auto Repair             5020 W 16th St             708-652-3999                26        30     87
G B Auto Service                       4930 W 16th St             708-656-0142                25        29     86
Central Muffler & Brakes               2416 S Central Ave         708-652-5366                57        67     85
Emissions 4 less                       5345 W 25th St             708-222-0444                27        32     84
Extreme Transmission                   1215 S Central Ave         708-656-0185                18        22     82
Rangel Auto Repair                     5222 W 26th St             708-780-9880                14        17     82
Sanchez Auto                           5401 W Ogden Ave           708-863-7620                17        21     81
Pep Boys Automotive Supercenters       2501 S Cicero Ave          708-656-1160                12        15     80
Valesquez Mufflers 4 Less              2101 S Laramie Ave         708-652-4800                12        16     75
Ultra Auto Service                     3120 S Austin Blvd         708-656-5969                 6         8     75
Clarendon Hills
Clarendon Hills Auto Repair            144 Burlington Ave         630-325-2680                 7         7     100
Country Club Hills
Crawford Collision Center              16510 S Crawford Ave       708-331-1818                 9        10     90
Countryside
Continental Chrysler Jeep              5800 S LaGrange Rd         708-354-1400                 9         9     100
Firestone Tire Service                 5600 S LaGrange Rd         708-352-7505                 6         6     100
Max Madsen’s Countryside Mitsubishi    6150 S LaGrange Rd         708-469-5050                 6         6     100
Dan Wolf Pontiac GMC Subaru            6060 S LaGrange Rd         708-352-7800                 5         5     100
Van Goethem Prast Lincoln Mercury      5859 S LaGrange Rd         708-352-3300      X          5         5     100
Maas Auto Inc                          1500 W 55th St             708-246-0827                25        26     96
Continental Toyota                     9960 Joliet Rd             708-354-5800                14        15     93
Continental Honda                      5901 S LaGrange Rd         708-352-6000                12        13     92
Westfield Ford                         6200 S LaGrange Rd         708-354-8600      X         10        11     91
Continental Nissan                     5750 S LaGrange Rd         708-352-9200                19        22     86
Autobarn Volkswagen of Countryside     6191 Joliet Rd             708-354-6600                 8        10     80
Autobarn Mazda of Countryside          6161 Joliet Rd             708-354-2700                 4         5     80
Crest Hill
Broadway Auto                          1405 Caton Farm Rd         815-725-3653                 7         7     100




                 Average REI this period: 90 for shops listed in this report, 76 for all shops.                 16
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                          Address                   Telephone      Trained     Repairs Repairs   REI

Crestwood
Roberts Auto Repair                    13845 S Cicero Ave        708-371-2621                15        17     88
Bill’s Service Center                  12730 Cal Sag Rd          708-388-2120                 6         7     86
Neff Automotive Services               4500 W 137th St           708-293-8914                 5         6     83
Mancari’s Chrysler Jeep Subaru         14120 S Cicero Ave        708-371-1250                 4         5     80
Crete
Crete Service Center                   1350 Main St              708-672-8008                 5         5     100
Crystal Lake
Ron’s Service                          351 W Virginia St         815-459-4433                51        51     100
Conlon Collins Ford Kia                5213 W Northwest Hwy      815-459-8200                16        16     100
A-Car Tune                             4410 US Hwy 14            815-477-2388                15        15     100
Mike’s Service Center Inc              261 Liberty Rd            815-459-1040                12        12     100
Crystal Lake Honda                     210 N Rt 31               815-459-6400                 9         9     100
Crystal Lake Chrysler Kia Mitsubishi   5404 S Rt 31              815-459-9000                 8         8     100
Douglas Automotive                     732 Tek Dr                815-356-0440      X          8         8     100
A-1 Tire & Auto                        4410 US Highway 14        815-477-9735                 5         5     100
Reichert Chevrolet Buick               5220 E Northwest Hwy      815-459-4000                17        18     94
Crystal Lake Brake & Auto              154 S Virginia St         815-455-3587                12        13     92
Pauly Toyota                           5417 Northwest Hwy        815-459-7100                 9        10     90
Tom’s Crosstown Auto                   5425 E Terra Cotta Ave    815-459-2068                 9        10     90
Meineke Discount Mufflers              4410 Northwest Hwy        815-459-0500                 8         9     89
Jim M’lady Oldsmobile Nissan           5656 E Northwest Hwy      815-459-2288                14        16     88
Rick & Louis Service                   5955 Virginia Rd          815-459-4117                 7         8     88
Auto Tech Centers Inc                  7101 Virginia Rd          815-459-7300                12        14     86
Jimenez Auto Repair                    6009 S Rt 31              815-356-1395                 6         7     86
Anderson BMW Mazda Volkswagen          360 N Rt 31               815-455-4330                 5         6     83
Midas Auto Service Experts             260 W Virginia St         815-455-3540                17        21     81
Darien
Darien Auto Repair                     7532 S Cass Ave           630-964-8249                 6         7     86
Deerfield
Deerfield Shell Service                655 Waukegan Rd           847-945-0584                13        13     100
Deerfield Tire & Auto Clinic           663 Waukegan Rd           847-945-0896                 8         8     100
Deerfield Marathon                     700 Waukegan Rd           847-945-2520      X          5         5     100
Golz Motors Inc                        450 Lake Cook Rd Unit 2   847-317-9880      X         10        12     83
Des Plaines
Accurate Auto Clinic Inc               1580 E Oakton St          847-297-1330      X         68        68     100
M & B Automotive Inc                   1190 S Wolf Rd            847-824-1190      X         13        13     100
Auto Techs of Illinois Inc             2400 S Elmhurst Rd        847-803-8000                11        11     100
Castro Automotive Inc                  1634 E Oakton St          847-297-0610      X         11        11     100
Touhy & Wolf Shell Inc                 600 E Touhy Ave           847-827-0330                11        11     100
Northstar Auto Care                    1005 Graceland Ave        847-827-9097                 8         8     100
American Group Services Inc            419 W Touhy Ave           847-768-1200                 7         7     100
Hellstrom Automotive Inc               190 S Wolf Rd             847-824-3663      X          6         6     100
Waldos Auto Repair                     269 S River Rd            847-298-6343                 6         6     100
O’ Hare Auto Group                     1533 River Rd             847-803-8500                 5         5     100
Steve’s Automotive                     720 E Central Rd          847-298-2111                 5         5     100
Motormex Auto Repair                   1700 E Oakton St          847-296-9840      X         35        36     97
Midwest Automotive                     1065 Lee St               847-827-8400      X         18        19     95

                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 17
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

Denny G’s Automotive                  1873 Busse Hwy             847-299-5270                14        15     93
Pat & Chuck’s Auto Repair             2100 E Touhy Ave           847-298-4372                 6         7     86
Bully Auto Care Center                1855 E Oakton St           847-824-5866      X         22        26     85
Elmers Service                        607 E Oakton St            847-827-0273                11        13     85
M & T Automotive / Napa Auto Care     1714 S River Rd            847-297-0416                11        13     85
Creative Automotive Inc               1714 E Oakton St           847-759-9307                16        20     80
Des Plaines Auto Clinic               1360 Oakwood Ave           847-296-2500                 8        10     80
O’Hare Pontiac                        River Rd and Oakton Ave    847-824-3141                 4         5     80
Running Motors / Leo’s Auto Care      1256 Rand Rd               847-827-0164                 4         5     80
AJ’s Auto Service                     250 S River Rd             847-768-9453                 6         8     75
Dixmoor
A Reliable Auto Sales                 2247 W 141st St            708-385-6665                 4         5     80
Dolton
LaFrance Service Center               510 E Sibley Blvd          708-849-9300                24        28     86
Downers Grove
Lang’s Auto Service Inc               4947 Main St               630-968-4626      X         40        40     100
Beard Auto Repair Inc                 1736 W Ogden Ave           630-964-5544      X         23        23     100
Helmut & Vito’s Auto Service          1430 W Ogden Ave           630-963-1340      X         22        22     100
A-Len Radiator & Automotive           333 W Ogden Ave            630-852-5445                13        13     100
General Tire                          1000 75th St               630-968-5353                 8         8     100
Bill Kays Downers Grove Nissan        1601 W Ogden Ave           630-969-3200                 6         6     100
Downers Grove Dodge Inc               2311 W Ogden Ave           630-963-1500                 6         6     100
Main Street Shell                     6301 S Main St             630-810-0376                 5         5     100
Joe Madden Ford                       2150 W Ogden Ave           630-968-0488                23        25     92
AMS Automotive Inc                    21W240 Maple Ave           630-968-4200                12        13     92
Pugi of Chicagoland                   2020 W Ogden Ave           630-964-9500                20        22     91
Bill Kay Chrysler Jeep                2100 W Ogden Ave           630-968-8800                10        11     91
Merlin’s Muffler & Brake              1711 W Ogden Ave           630-434-0800                14        16     88
Bentley of Downers Grove              330 Ogden Ave              630-241-4848                 5         6     83
Sparks Computerized Car Care          1650 75th St               630-969-7474                12        15     80
Commercial Car & Glass Co             4330 Lavey Rd              630-969-4560                 4         5     80
Max Madsen Mitsubishi                 2424 Ogden Ave             630-960-7789                 7         9     78
Maple Grove Automotive Inc            2315 Maple Ave             630-963-2120                13        17     76
Fairview Auto Center                  5117 Fairview Ave          630-969-6600      X          9        12     75
East Dundee
Casey Automotive                      164 Dundee Ave             847-426-9142                 7         7     100
Al Piemonte Dundee Chevrolet          770 Dundee Ave             847-426-2000                 5         5     100
Spring Hill Ford                      800 Dundee Ave             847-551-1027                15        16     94
J & J Velazquez Auto Repair           1077 E Main St Ste 19      847-551-3356                31        34     91
Car Smart Automotive Inc              1077 E Main St             847-426-4541      X         12        14     86
L & A Automotive Inc                  301 Johnson St             847-428-0016                 5         6     83
Dundee Auto Repair Inc                417 E Main St              847-428-6872      X          8        10     80
Elgin
Crawford’s Automotive Inc             151 N Spring St            847-888-2060      X         21        21     100
Firestone MasterCare                  320 S Randall Rd           847-608-8200      X         12        12     100
Tuffy Auto Service Centers            395 S Randall Rd           847-717-4682                11        11     100
Elgin Toyota                          1200 E Chicago St          847-741-2100                 9         9     100
Feeny Chrysler Jeep                   1010 E Chicago St          847-697-0900                 9         9     100

                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 18
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

Katz Automotive Inc                   438 S State St             847-741-7033      X          9         9     100
Tom’s Auto Clinic                     264 Prairie St             847-741-3257      X          9         9     100
K & S Automotive Inc                  575 Page Ave               847-289-1700      X          7         7     100
Torres Auto Repair                    966 Villa St               847-888-3703                 7         7     100
McGrath Honda                         955 E Chicago St           847-695-8000                 6         6     100
Navarrete Pontiac GMC                 909 E Chicago St           847-742-4900                 6         6     100
Twinn Auto Sales & Service            1337 Dundee Ave            847-488-0000                 6         6     100
Bigger’s Mitsubishi                   1325 E Chicago St          847-742-5800                 5         5     100
Casey Automotive                      1170 N McLean Blvd         847-697-1825                 5         5     100
Car X Auto Service                    175 Dundee Ave             847-742-9333      X         22        23     96
Broadway Tire & Service               368 Dundee Ave             847-742-1870                16        17     94
Babb’s Auto Enterprise Inc            11N263 Brookside Dr        847-695-4222      X         10        11     91
Bunges Tire & Auto Center             826 S McLean Blvd          847-741-2799                10        11     91
Escamilla Automotive Repair           1219 Larkin Ave            847-888-8246                17        19     89
Able-Fox Automotive                   213 Wilcox Ave             847-695-6019                 7         8     88
Emil’s Garage                         557 Cooper Ave             847-742-7660                 7         8     88
Ron Hopkins Ford                      1045 E Chicago St          847-741-7500                12        14     86
KO Fleet Maintenance                  765 Villa St Unit A        847-742-4433      X          6         7     86
McGrath Buick Nissan Kia              945 E Chicago St           847-695-6700                 6         7     86
Professional Auto Repair              565 N State St             847-429-9083                28        33     85
Biggers Chevrolet Isuzu Inc           1385 E Chicago St          847-742-9000                10        12     83
Merlin’s Muffler & Brake              350 S Randall Rd           847-622-0055                 5         6     83
Northwest Valley Dodge Hyundai        881 E Chicago St           847-888-8222                 5         6     83
Unlimited Auto Repair                 371 Willard Ave            847-697-7331                12        15     80
Hecmar Auto Repair                    952 Villa St               847-742-4973                 8        10     80
J E Auto Repair Inc                   55 National St             847-931-7680                23        29     79
Almanza’s Auto Services               346 Willard Ave            847-741-8190      X         22        28     79
Lemus Auto Repair                     848 Villa St               847-289-8295                15        19     79
Streits Auto                          411 N Grove Ave            847-695-4430                23        30     77
Auto Specialists Inc                  887 Saint Charles St       847-888-1118                16        21     76
Alfaros Auto Service                  760 Villa St               847-697-5559                18        24     75
Jim’s Towing & Automotive             215 W Chicago St           847-697-0746                15        20     75
Rivera Automotive                     871 N Liberty St           847-608-0236                 6         8     75
Elk Grove Village
Precision Engine Inc                  2500 E Higgins Rd Ste 2    847-640-1620      X         30        30     100
Mark’s Service Center Inc             2401 E Higgins Rd          847-437-0972                16        16     100
P & P Enterprises                     901 Nicholas Blvd          847-956-0226      X         15        15     100
Tacc’s American Int’l Auto Repair     1051 Bonaventure Dr        847-891-7787      X         13        14     93
Bill’s Village Marathon               1501 Busse Rd              847-437-2440                 9        10     90
Hoskins Chevrolet Inc                 175 N Arlington Hts Rd     847-439-0900                 9        10     90
Rolando’s Car Care Inc                1700 Busse Rd Unit C       847-228-5036                17        20     85
Complete Car Care                     1704 Oakton St             847-437-9600                 9        11     82
Elmhurst
Elmhurst Toyota Scion                 440 W Lake St              630-279-2160                12        12     100
West Automotive Services              265 West Ave               630-832-3923      X         10        10     100
Ernie’s Automotive                    526 W Grand Ave            630-532-6100                 8         8     100
Crescent Service Garage Inc           111 E Crescent Ave         630-941-1777      X          7         7     100
Elmhurst Kia                          727 W Grand Ave            630-782-9300                 7         7     100
Elmhurst Ford                         678 N York Rd              630-279-6000                14        15     93

                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 19
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

Elmhurst Auto Clinic                  153 N Addison Ave          630-617-9797                16        18     89
Elmhurst Lincoln-Mercury              150 W Grand Ave            630-833-3300                 7         8     88
Elmhurst Firestone                    463 N York Rd              630-834-3131                 6         7     86
Elmhurst Frame & Alignment Inc        672 W Lake St              630-279-9616                 6         7     86
Howard Pontiac GMC                    364 W Grand Ave            630-832-9500                10        12     83
Larry’s 66 Auto Repair                254 W Lake St              630-279-3759                 5         6     83
Mehta Motors                          463 S Spring Rd            630-279-0566      X          5         6     83
Ed Napelton Acura-Porsche             745 W Lake St              630-941-4300                 4         5     80
Elmhurst Jaguar/BMW                   466 W Lake St              630-833-7945                 4         5     80
King Transmission Company             180 W Grand Ave            630-832-6800                 4         5     80
Larry Roesch Chrysler-Jeep            200 W Grand Ave            630-834-8000                 4         5     80
Saturn of Elmhurst                    505 W Grand Ave            630-279-0777                11        14     79
Elmhurst Plaza Standard Service       217 E Butterfield Rd       630-279-4840                 7         9     78
Merlin’s Muffler & Brakes             8 W North Ave              630-833-5130                16        21     76
Elmwood Park
Merlin’s Muffler & Brakes             2512 N Harlem Ave          708-456-4446                12        13     92
Caira Super Service Inc               7835 W Belmont Ave         708-452-0011                 7         8     88
Evanston
Auto Doctor Inc                       1600 Foster St Ste 3       847-491-9600      X         10        10     100
Bee-Zee Service                       1701 Howard St             847-475-6040      X         60        64     94
Glenn’s Duxler Tire                   2620 Green Bay Rd          847-869-3200                24        26     92
Jake’s Auto and Tire Service          2421 Dempster St           847-866-9890                 7         8     88
Howard & California Firestone         101 Dodge Ave              847-328-2051                41        47     87
Oakton And Dodge Shell                500 Dodge Ave              847-733-0041                 5         6     83
Rolfs Foreign Repair Inc              2015 Dempster St           847-328-8040                 8        10     80
T B Power King                        1201 Howard St             847-869-1700                 8        10     80
Bob’s General Truck & Auto Service    550 Hartrey Ave            847-491-1799                 4         5     80
Import and Domestic Auto Service      1015 Davis St              847-491-9515                 4         5     80
Meineke Discount Mufflers             1911 Green Bay Rd          847-869-5900                 4         5     80
Evanston Nissan Subaru Isuzu          715 Chicago Ave            847-869-5700                 9        12     75
Evanston Toyota-Scion                 1033 Chicago Ave           847-869-5100      X          6         8     75
Evergreen Park
European Cars                         9830 S Kedzie Ave          708-422-7300      X         31        33     94
Evergreen Park Service Station        3328 W 95th St             708-422-2490                16        17     94
Webb Ford                             2601 W 95th St             708-423-3500                21        23     91
Quick Stop Muffler                    9501 S Pulaski Rd          708-423-3700                20        23     87
Steve’s Auto Service                  9117 S Kedzie Ave          708-424-2908                 5         6     83
Flossmoor
Flossmoor Family Auto                 2733 Flossmoor Rd          708-798-0806                 5         6     83
Forest Park
Forest Automotive Inc                 950 Des Plaines Ave        708-366-1002                 7         7     100
Action Transmission & Automotive      7449 Madison St            708-771-0606                 6         6     100
Jerry Gleason Chevrolet Inc           7901 Roosevelt Rd          708-771-2600                14        16     88
Forest Park Foreign Auto Repair       7400 W Harrison St         708-366-3616                 7         8     88
George’s Automotive Service           7222 Madison St            708-771-3400                 4         5     80
Elite Tire                            25 Harlem Ave              708-366-4032                 7         9     78
Park Plaza Dodge                      7911 W Roosevelt Rd        708-366-1001                 6         8     75



                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 20
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

Fox Lake
Ray Chevrolet                         39 N Rt 12                 847-587-3300                 7         7     100
Smith Automotive & Fleet Service      77 Jack Frost Ln           847-973-1650                 7         8     88
Fox Lake Ford Mercury Kia             90 S Rt 12                 847-587-3400                 5         6     83
Depot Tire & Auto Center              15 Nippersink Blvd         847-587-4000                13        16     81
Fox River Grove
Grove Auto Repair                     408 Lincoln Ave            847-639-2260      X          6         6     100
Bryant Automotive                     416 Northwest Hwy          847-639-4552                18        19     95
Frankfort
Currie Motors                         9423 W Lincoln Hwy         815-469-9700                 9         9     100
Homewood Garage Ltd                   9519 Corsair Rd            815-469-2988                 8         8     100
Phillip’s Chevrolet Inc               33 W Lincoln Hwy           815-469-2323                 5         5     100
Frankfort Auto Clinic                 7826 W Lincoln Hwy         815-469-6494                20        21     95
Craig’s Auto Repair Service           9443 W Lincoln Hwy         815-464-9443                 6         8     75
Franklin Park
Point Automotive Inc                  9800 W Belmont Ave         847-678-1745                 9         9     100
Mannheim Automotive & Brakes          2700 N Mannheim Rd         847-288-1700                15        16     94
The Car Guys                          9608 Grand Ave             847-451-1575                13        14     93
Gary Automotive Repair Inc            1000 E Green St            630-860-2996                12        13     92
Northwest Ford Truck Center           4000 N Mannheim Rd         847-671-7110                 7         8     88
Firestone Tire & Service Centers      2550 N Mannheim Rd         847-451-0790                13        15     87
De Blas Auto                          9818 Grand Ave             847-451-9411                40        48     83
Westbrook Auto Repair Inc             10207 Franklin Ave         847-678-2720                 4         5     80
Velasquez Mufflers for Less           3035 Mannheim Rd           847-671-6233                58        77     75
Geneva
Ken’s Auto Center                     501 Edison St              630-232-9800                14        14     100
Ron’s Automotive Services Inc         511 Stevens St             630-232-4488                10        10     100
Ed’s Auto Repair Inc                  29 S 8th St                630-232-6560                 5         5     100
Glen Ellyn
Village Garage & Tire                 841 N Main St              630-469-9700                17        17     100
Red Wings Mobil                       22W070 Butterfield Rd      630-469-1131                 4         5     80
Car X Service Systems                 480 Roosevelt Rd           630-858-4430      X          6         8     75
Glencoe
CarMax                                2000 W Frontage Rd         847-242-0045                 6         6     100
Glendale Heights
Glendale Nissan Inc                   484 E North Ave            630-469-6100                28        31     90
Midas Auto Systems Experts            2151 Bloomingdale Rd       630-894-3377      X         14        16     88
Suburban Tire Company                 755 North Ave              630-790-1600                 7         8     88
Glendale Heights Marathon             1415 Glen Ellyn Rd         630-469-2806                13        15     87
Muffler & Brake Man                   2019 Bloomingdale Rd       630-924-5666                25        30     83
Sunrise Chevrolet                     414 E North Ave            630-942-8300                 6         8     75
Glenview
Field’s Infiniti Saab                 3 Waukegan Rd              847-998-5200                14        14     100
Weber Automotive Service Inc          214 Greenwood Ave          847-965-3400      X         13        13     100
Clavey Auto Service Inc               2003 Chestnut Ave          847-724-4770                11        11     100
C & M Auto Service Inc                834 Milwaukee Ave          847-724-6311      X          9         9     100
McGrath Acura                         301 Waukegan Rd            847-998-8000                 8         8     100

                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 21
Repair Facility Performance Report                                                                 October 2005
                                                                                  IM240    Successful Total
Business Name                          Address                    Telephone      Trained     Repairs Repairs   REI

Auto Repair with Steve Inc             1131 Waukegan Rd           847-657-8452                 6         6     100
Cars of America Inc                    1727 Chestnut Ave          847-724-6724      X          5         5     100
Kim’s Auto Service Inc                 930 Waukegan Rd            847-998-0013                12        13     92
Park’s Auto Service                    605 Milwaukee Ave          847-998-9060                11        12     92
Jennings Volkswagen                    501 Waukegan Rd            847-729-3500                16        18     89
Bredemann Ford                         2038 Waukegan Rd           847-998-4000                13        15     87
Duxler Tire & Auto Care                2200 Waukegan Rd           847-998-1700                 6         7     86
Hillerich’s Car Care                   980 Shermer Rd             847-724-0131                10        12     83
Saturn of Glenview                     630 Waukegan Rd            847-998-6998                 8        10     80
Import Service Center Inc              1822 Lehigh Ave            847-724-4336                 9        12     75
Loren Buick Pontiac Hyundai            1620 Waukegan Rd           847-729-8900                 6         8     75
O’Hare Motorcars                       1148 Waukegan Rd           847-671-1471                 6         8     75
Glenwood
Dick’s Glenwood Marathon               273 W Main St              708-758-0818                24        30     80
Grayslake
Mike’s Auto & Truck Repair             2165 Shorewood Rd          847-223-5287                 8         8     100
Rockenbach Chevrolet                   1000 E Belvidere Rd        847-223-2234                 5         6     83
Hamil’s Auto Haus                      34112 N Barron Blvd        847-223-1820                 9        11     82
Gurnee
McClure’s Garage                       4409 Grand Ave             847-662-1050      X         24        24     100
C & S Automotive                       1134 N Hwy 41              847-336-5740                10        10     100
Gurnee Volkswagen Olds Hyundai         6251 W Grand Ave           847-249-1300                 5         5     100
Rosen Lincoln Mercury Honda            7000 Grand Ave             847-623-7673                18        19     95
Great American Tire                    7010 Grand Ave             847-856-1280                13        14     93
Gurnee Transmission                    640 Belle Plaine Ave       847-249-5678                 9        10     90
Gurnee Dodge                           7255 Grand Ave             847-623-3999                 8         9     89
ID Auto Service Inc                    1211 Estes St Unit 1       847-775-2721                 6         7     86
Don MacLagan’s Automotive              3710 Grand Ave             847-244-0247                 5         6     83
Hainesville
Martin Service                         20 N Hainsville Rd         847-543-7382                56        64     88
Hanover Park
Midas Auto Systems Experts             1804 Army Trail Rd         630-372-9811      X         13        13     100
Firestone Tire and Service             1960 W Irving Park Rd      630-830-8800                14        15     93
Merlin Muffler & Brakes                1680 W Irving Park Rd      630-289-5656                15        17     88
1st Stop Auto Repair                   1822 W Irving Park Rd      630-736-1550                20        23     87
Village Garage                         7450 Jensen Blvd           630-289-6178                 6         7     86
Velasquez Mufflers for Less            2100 W Irving Park Rd      630-736-1111                30        36     83
Midas Auto Systems Experts             1505 W Irving Park Rd      630-830-0500      X         25        30     83
E & A Automotive Inc                   7000 Barrington Rd         630-837-3128                13        17     76
Harvey
Parkway Auto Rebuilders                15412 Park Ave             708-331-4855      X         16        16     100
Bob Watson Chevrolet                   146 E 147th St             708-333-9900                 5         6     83
Harwood Heights
Lawrence-Olcott Auto Care              7455 W Lawrence Ave        708-867-9335                 7         7     100




                 Average REI this period: 90 for shops listed in this report, 76 for all shops.                 22
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                          Address                   Telephone      Trained     Repairs Repairs   REI

Hazel Crest
Village Auto Repair Inc                17300 S Kedzie Ave        708-335-3939                20        20     100
Ray’s Car Care                         16702 S Kedzie Ave        708-339-3532                 9         9     100
Balhan Shell Service                   17500 Dixie Hwy           708-798-5345                 6         6     100
Jerry’s Tire & Auto Service            17060 Dixie Hwy           708-335-4343                 8        10     80
Highland Park
North Shore Nissan Volkswagen          1340 Park Ave W           847-433-7900                23        23     100
D & R Auto Works                       2366 Skokie Valley Rd     847-433-4343      X         17        17     100
Pasquesi & Son Inc                     2086 1st St               847-433-4862                11        11     100
Erich’s Foreign Car Service Inc        56 Skokie Valley Rd       847-831-4780                 8         8     100
Audi Exchange                          2050 1st St               847-432-5020                 6         6     100
Highland Park Chrysler Jeep Volvo      250 Skokie Valley Rd      847-831-2100                 6         6     100
Muller Highland Park Chevrolet Honda   550 Skokie Valley Rd      847-831-4200                 6         6     100
Pauly Acura                            2699 Skokie Valley Rd     847-433-8200                 5         5     100
Muller Mazda Pontiac GMC               150 Skokie Valley Rd      847-831-4100                 9        10     90
Grant Dean Buick Subaru Isuzu          1350 Park Ave W           847-432-4800                 8         9     89
Highland Park Ford                     1333 Park Ave W           847-433-7200                 8         9     89
Imports Unlimited Inc                  3250 Skokie Valley Rd     847-432-4200                 6         8     75
Highwood
J J Service Inc                        433 Sheridan Rd           847-681-1228                 6         8     75
Hillside
West-Hill Auto Repair Inc              4905 W Butterfield Rd     708-449-7425                 6         7     86
CarMax                                 101 N Wolf Rd             708-449-5200      X         16        20     80
Del Rio Auto Repair                    4227 W Butterfield Rd     708-547-1499                 8        10     80
Hinsdale
Bill Jacobs Land Rover of Hinsdale     300 E Ogden Ave           630-325-9955                11        11     100
Fuller’s Service Center                102 W Chicago Ave         630-325-0088                27        31     87
Hernandez Auto Repair                  11 S 360 Madison St       630-742-2309                 4         5     80
J M S Auto Service                     5900 S Madison St         630-325-5900                 7         9     78
Hodgkins
Ettleson Buick Cadillac Oldsmobile     6201 S LaGrange Rd        708-579-5000                13        13     100
Transportation Repairs & Service       7001 Santa Fe Dr          708-482-9292                 6         8     75
Hoffman Estates
Mercedes-Benz of Hoffman Estates       1000 W Golf Rd            847-885-7000                10        10     100
Woodfield Acura                        1099 W Higgins Rd         847-519-9550                 7         7     100
Tyre Works                             790 Barrington Rd         847-798-8191                13        14     93
Firestone Tire & Service Centers       1050 N Roselle Rd         847-882-0020                10        11     91
Woodfield Nissan                       700 W Higgins Rd          847-310-1900                23        26     88
Land Rover of Hoffman Estates          1051 W Higgins Rd         847-252-7800                 6         7     86
Acorn Tire                             100 E Higgins Rd          847-882-0600                10        13     77
Homer Glen
Orland Automotive                      13030 W 159th St          708-301-2608                 7         7     100
Bell Side 7 Garage                     15829 S Bell Rd           708-301-6633                 8        10     80
Hometown
Diamond Amoco                          4721 W 87th St            708-499-1354                10        12     83




                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 23
Repair Facility Performance Report                                                                 October 2005
                                                                                  IM240    Successful Total
Business Name                          Address                    Telephone      Trained     Repairs Repairs   REI

Homewood
Skip’s Tire Co                         18340 S Kedzie Ave         708-798-8103      X         25        27     93
Steve Peters Chevrolet of Homewood     18033 S Halsted St         708-799-2000                 9        10     90
Pep Boys Automotive Supercenters       18024 S Halsted St         708-647-0774                 7         8     88
Pete’s Auto Service                    18678 Dixie Hwy            708-798-9891                 6         7     86
John’s Auto Service & Repair           18009 Harwood Ave          708-798-7071                 4         5     80
Van Drunen Ford                        3233 W 183rd St            708-798-1668                16        21     76
Indian Head Pk
Route 66 Tire and Auto                 6692 Joliet Rd             708-783-1000                 6         8     75
Ingleside
Ingleside Citgo Service                25970 W Rt 134             847-740-9181      X         53        53     100
Walker’s Service & Repair              25103 W Rollins Rd         847-587-1044                 7         7     100
Auto Connection                        26374 W Grand Ave          847-587-3001                 8         9     89
Professional Auto Repair               36250 N Wilson Rd          847-587-7892                13        16     81
Island Lake
Whitt Brothers Auto Rebuilders         222 E State Rd             847-526-9290                 7         7     100
Ken Anderson’s Auto & Truck            4015 Roberts Rd #D         847-526-4485                 6         6     100
Sharp Enterprise Auto & Truck          128 E State Rd             847-526-5500                 9        10     90
Itasca
E-Tech Auto Repair                     1200 W Irving Park Rd      630-760-0335                 9        10     90
Joliet
Thomas Motors of Joliet Inc            1437 N Larkin Ave          815-744-2760                19        19     100
D’Arcy Volkswagen Hyundai Isuzu        2521 W Jefferson St        815-725-5200                15        15     100
Rockdale Automotive                    22 Graham Dr Unit A        815-725-5039      X         15        15     100
Auto Care Center                       714 W Jefferson St         815-722-7766                12        12     100
Car X Service Systems                  110 N Larkin Ave           815-725-3306                10        10     100
Mickey’s Goodyear                      1136 Plainfield Rd         815-726-8636      X          9         9     100
Chuck’s Firestone Bridgestone          1385 N Larkin Ave          815-744-7023                 8         8     100
Miner’s Auto Repair Ltd                160 S Center St            815-726-8732      X          8         8     100
Joliet Dodge                           2617 W Jefferson St        815-729-3353                 7         7     100
Gregg Motor Sales                      1506 W Jefferson St        815-725-0850                 5         5     100
Henry Ales Automotive Specialist       1984 Essington Rd          815-439-3990                 5         5     100
Saturn of Joliet                       2861 W Jefferson           815-773-7200                 5         5     100
Aaccel Emissions & Lube                3500 Mall Loop Dr          815-577-6193               174       179     97
Dave Kiester’s Garage                  2009 Maple Rd Unit 2       815-726-2791                24        26     92
Mickey’s Goodyear                      112 N Larkin Ave           815-744-0600      X         11        12     92
Petric’s Auto Service Inc              1213 N Broadway St         815-723-7587                29        32     91
G & J Auto Tech                        1307 Collins St            815-726-2683                 9        10     90
Paul & Mike’s Transmission             232 Collins St             815-727-2413                 9        10     90
Ron Tirapelli Ford Suzuki Inc          4355 W Jefferson St        815-725-3033                 8         9     89
Acuna Auto Repair                      400 Walnut St              815-722-9877                 6         7     86
Lawson Automotive                      826 Violetta Ave           815-726-8598                 6         7     86
Kittle’s Transmission Service          1210 Plainfield Rd         815-729-1896                10        12     83
Bill Jacobs Kia-Subaru                 2525 W Jefferson St        815-725-2575                 5         6     83
J & S Auto Shop                        578 E Jackson St           815-722-3651                 5         6     83
Oxbo Muffler Shop                      700 Plainfield Rd          815-726-3313                30        37     81
Bill Jacobs Chevrolet Mitsubishi       2001 W Jefferson St        815-725-7110                17        21     81
S & S Complete Auto                    61 W Marion St             815-727-1623                 8        10     80

                 Average REI this period: 90 for shops listed in this report, 76 for all shops.                 24
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

Bert Adams Pontiac Inc                1705 W Jefferson St        815-741-3000                 4         5     80
Honda of Joliet                       3225 Plainfield Rd         815-439-2222                 4         5     80
Mex Mufflers                          500 E Jackson St           815-726-7892                11        14     79
Pep Boys Automotive Supercenters      1824 W Jefferson St        815-744-0150                 7         9     78
D’Arcy Motors                         2022 Essington Ave         815-439-5500                16        21     76
LaGrange
A Top Auto Repair                     601 E 47th St              708-482-7664                 5         6     83
Fair Muffler & Brake Shop             1 E Plainfield Rd          708-354-2011                 5         6     83
DMJ Automotive                        603 S LaGrange Rd          708-352-5767                 7         9     78
LaGrange Park
Jessup’s Automotive Service           1118 E 31st St             708-352-8800      X         11        11     100
A Murphy’s Transmission               1117 E 31st St             708-579-2020                 7         8     88
Lake Bluff
Knauz Motors BMW                      407 Skokie Hwy             847-604-5000                16        16     100
Long’s Garage                         127 Baker Rd               847-247-0534                 8         8     100
Land Rover Lake Bluff                 375 Skokie Hwy             847-604-8100                 5         5     100
North Shore Auto Service              421 W Washington Ave       847-295-5878                11        12     92
Rockland Tire & Auto Service          545 Rockland Rd            847-295-9400                 8         9     89
Lake Forest
Citgo of Lake Forest                  530 N Western Ave          847-234-3707                 9        11     82
Lake In The Hills
Firestone                             2255 W Algonquin Rd        847-658-8100      X          8         8     100
Hitch Automotive Repair Inc           9242 Trinity Dr            847-854-1600      X         13        14     93
Tuffy Auto Service Center             59 W Acorn Ln              847-854-9850                 4         5     80
Lake Villa
Performance Auto Repair               217 Lake Ave               847-356-2395      X         10        10     100
Park Automotive Repair                24236 W Grand Ave          847-356-2925                29        30     97
Lamont Automotive                     37541 N Rt 59              847-587-1477                 7         8     88
Lennon’s Lake Villa Auto Repair       400 E Grand Ave Ste G      847-356-5823                 6         8     75
Lake Zurich
Auto Repair Foreign and Domestic      20818 N Rand Rd (Rt 12)    847-438-3600      X         11        11     100
Hawkeye Automotive                    909 S Rand Rd              847-540-0090      X         10        10     100
Lake Zurich Tire & Auto Inc           526 W Main St              847-726-2780                 8         8     100
Alpine Automotive Inc                 225 Oakwood Rd             847-438-7770                 9        10     90
Casey Automotive                      507 S Rand Rd              847-438-1844                17        19     89
Sparks Computerized Car Care          491 S Rand Rd              847-540-1260                15        17     88
Magnuson Motors Werks                 28 W Main St               847-438-7353                 6         7     86
Dave’s Auto Repair                    7 E Main St                847-438-2412                 4         5     80
Lakemoor
McHenry Mufflers                      907 W Rt 120               815-344-2424                 8         8     100
Lansing
Firestone Tire & Service Center       17001 Torrence Ave         708-895-1341      X         16        16     100
Follmer Service                       2750 Bernice Ave           708-895-3755      X          8         9     89
Stanfa Tire & Auto                    2430 Ridge Rd              708-474-9293                 7         8     88
Gene’s Collision & Automotive         2800 Bernice Ave           708-418-8603                 5         6     83
Bragg’s Automotive Inc                2910 Bernice Ave           708-895-0091                13        16     81
Auto Clinic Muffler Shops             17141 Torrence Ave         708-895-6283                18        24     75
Unlimited Service Automotive          3210 Ridge Rd              708-895-9520      X          6         8     75
                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 25
Repair Facility Performance Report                                                                    October 2005
                                                                                     IM240    Successful Total
Business Name                             Address                    Telephone      Trained     Repairs Repairs   REI

Lemont
All Service Auto Repair Inc               44 Stephen St              630-257-7719                 6         6     100
Pepper’s Lemont Auto Care                 16191 W 127th St           630-257-6600      X         22        23     96
Libertyville
Duxler Libertyville Tire Corp             902 S Milwaukee Ave        847-367-6710      X         19        19     100
Field’s Volvo Infinity of Lake City       1121 S Milwaukee Ave       847-362-9200                17        17     100
Sessler Ford                              1010 S Milwaukee Ave       847-362-4455                13        13     100
Glenn & Sons Automotive Inc               19170 W Rt 137             847-362-2886                11        11     100
Honda of Libertyville                     1111 S Milwaukee Ave       847-362-4300                 9         9     100
Liberty Auto City                         1000 E Park Ave            847-362-2222                 9         9     100
Car X Service Systems                     311 S Milwaukee Ave        847-367-8688                 7         7     100
Kar Care                                  711 E Park Ave             847-680-1001                 7         7     100
Libertyville Lincoln Mercury Sales        941 S Milwaukee Ave        847-367-1700                 6         6     100
Saturn of Libertyville                    1160 S Milwaukee Ave       847-362-6600                 5         5     100
Liberty Import Center                     920 S Milwaukee Ave        847-680-8000                21        22     95
Rouse’s Auto Repair                       211 S Milwaukee Ave        847-362-8950                17        18     94
Libertyville Toyota                       1180 S Milwaukee Ave       847-362-1500                20        22     91
Nichols Automotive Inc                    530 E Park Ave             847-362-7333                 8         9     89
Chevrolet in Libertyville                 1001 S Milwaukee Ave       847-362-1400                12        14     86
Complete Care Automotive                  1082 E Park Ave            847-918-9312                 6         7     86
Marty’s Downtown Garage                   444 S Milwaukee Ave        847-680-6444                 6         7     86
Miller Krueger Dodge                      119 N Milwaukee Ave        847-362-3800                 5         6     83
North End Garage                          807 S Milwaukee Ave        847-362-5150                17        21     81
TCB Auto and Cycle Repair                 110 Walnut St              847-362-9955                 4         5     80
Weil Oldsmobile Cadillac Hummer           1050 S Milwaukee Ave       847-362-4100      X         14        18     78
Lincolnshire
Lamb’s Automotive Inc                     200 Industrial Dr          847-821-2100      X         13        13     100
Lincolnwood
Grossinger Service Center                 7080 N McCormick Blvd      847-675-8880                 6         6     100
Grossinger Toyota                         6747 N Lincoln Ave         847-675-7100                27        29     93
Loeber Motors Inc                         7101 N Lincoln Ave         847-675-1000                27        29     93
Lincoln & Pratt Power King Services       6816 N Lincoln Ave         847-679-0609                12        16     75
Lindenhurst
Great American Tire & Auto Center         1890 E Grand Ave           847-265-9830                 7         9     78
Lisle
Naperville Jeep Kia Hummer                3300 Ogden Ave             630-505-8282                11        11     100
Diehl Auto Repair Service                 1532 Ogden Ave             630-969-0859      X         10        10     100
Lisle Firestone                           5604 Lincoln Ave           630-515-8700                 7         7     100
Honda of Lisle                            4475 Lincoln Ave           630-852-7200      X         22        23     96
Infiniti of Lisle                         4325 Lincoln Ave           630-241-3000                30        32     94
Automotive Specialist                     1801 Ogden Ave             630-810-0014      X         12        13     92
Bill Kay Chevrolet                        601 Ogden Ave              630-968-2900                11        12     92
Volvo of Lisle                            4375 Lincoln Ave           630-852-9500      X         15        17     88
Brandy’s Automotive                       2955 Ogden Ave             630-527-1300      X         15        18     83
Ogden Motorcar                            3175 Ogden Ave             630-355-8291      X         10        13     77
V & R Tire Center                         4903 Main St               630-968-8473                15        20     75




                    Average REI this period: 90 for shops listed in this report, 76 for all shops.                 26
Repair Facility Performance Report                                                                  October 2005
                                                                                   IM240    Successful Total
Business Name                         Address                      Telephone      Trained     Repairs Repairs   REI

Lockport
Roberts Tire And Auto Service         15741 S Bell Rd              708-301-6665                10        10     100
Frank’s Automotive Electronics        1073 Caton Farm Rd Unit B    815-727-1775                 5         5     100
Trevino Auto Repair                   3022 S State St              815-727-4801                16        17     94
Auto Wizard                           3555 S State St              815-727-9359      X         17        19     89
Ballardo’s Auto Repair                3326 State St                815-727-5625                 7         8     88
Vinces Professional Automotive Serv   1600 S State St              815-588-9000                13        15     87
Legion Auto Inc                       1728 S State St              815-838-1333                 5         6     83
Lombard
Art’s Master Mechanics                1 N Grace St                 630-691-1188      X         20        20     100
A J’s Auto Repair                     18W455 Roosevelt Rd          630-629-6244                15        15     100
DuPage Tire & Auto Center Inc         1200 E Roosevelt Rd          630-629-8473      X          9         9     100
Nofsinger’s Auto Repair Inc           555 E St Charles Rd          630-629-2277      X          9         9     100
Nuts & Volts Auto Repair              333 S Main St                630-932-8833                 9         9     100
3-D Complete Car Care                 222 E Roosevelt Rd           630-629-2800                 8         8     100
Automotivation Inc                    270 Eisenhower Ln N Ste 10   630-627-1717                 8         8     100
Heritage Cadillac                     303 W Roosevelt Rd           630-629-3300      X          8         8     100
Triple D Automotive Inc               310 S Westmore Ave           630-627-3377      X          6         6     100
Joe Shayne’s Automotive Inc           591 S Main St                630-495-7447                 5         5     100
TJ Discount Auto Service              610 S Main St                630-889-1883                 7         8     88
Pep Boys Automotive Supercenters      851 E Roosevelt Rd           630-792-1601                11        13     85
GF Auto Repair                        751 W Roosevelt Rd           630-261-0565      X          5         6     83
Lombard Toyota                        725 W Roosevelt Rd           630-629-3900                14        17     82
Lynwood
Master Tech Auto Repair Inc           2152 Glenwood Dyer Rd        708-895-7008                20        20     100
Lansing Auto Inc                      2345 Glenwood Lansing Rd     708-895-3032                10        11     91
Stoney Island Garage                  20186 Stoney Island Ave      708-758-2223                 5         6     83
Lyons
Tony’s Fastlane Performance Ctr       7940 W 45th St               708-442-4922                 7         7     100
Vern’s Auto Service Inc               8644 W Ogden Ave             708-442-3440                 4         5     80
Markham
Mike Peterson Automotive              16601 Crawford Ave           708-333-3404                14        14     100
Bobby C’s Automotive                  15425 Crawford Ave           708-339-1553                 9        10     90
Matteson
Miller Chevrolet                      5525 Miller Circle Dr        708-720-3500                11        11     100
Hawkinson Nissan                      5513 Miller Circle Dr        708-720-4800                 7         7     100
T & T Auto Care                       21750 Main St                708-481-9161                 6         6     100
Matteson Imports and Carmart          5355 Miller Circle Dr        708-720-5000                13        14     93
Arnie Bauer Cadillac GMC              5525 Miller Circle Dr        708-720-2000                 8         9     89
Firestone                             450 Lincoln Mall Dr          708-481-6520                 6         7     86
Miller Isuzu Volkswagen               5355 Miller Circle Dr        708-720-3300                 5         6     83
Pep Boys Automotive Supercenter       21610 Cicero Ave             708-503-6580                 5         6     83
Planet Toyota                         5540 Auto Court Dr           708-720-8600                 5         6     83
Mahler’s Service Inc                  3627 W 216th St              708-748-0282                 6         8     75




                Average REI this period: 90 for shops listed in this report, 76 for all shops.                   27
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

Maywood
D & K Service                         1900 W Madison St          708-345-5630                36        37     97
West Suburban Imports                 415 W Roosevelt Rd         708-450-4430      X         12        13     92
James Auto Repair                     519 S 5th Ave              708-681-0633                 4         5     80
J D Auto Repairs Inc                  805 Lake St                708-345-1709                39        50     78
McHenry
Northtown Auto Service                3800 McCullom Lake Rd      815-363-2886      X         21        21     100
Goodyear Auto Tech Centers Inc        4005 W Elm St              815-385-7300                13        13     100
Midas Auto Service Experts            4110 W Elm St              815-344-1200                20        21     95
Morrie & Sons                         5110 W Elm St              815-385-2266                10        11     91
Buss Ford                             111 S Rt 31                815-385-2000      X         13        15     87
Merlin Muffler & Brakes               3926 W Elm St              815-344-1118                 9        11     82
B & B Automotive                      913 N Front St             815-363-7560                 4         5     80
Performance Unlimited Inc             3218 N Richmond Rd         815-385-3130                 4         5     80
Medinah
Medinah Automotive Service            22W015 Irving Park Rd      630-582-2277                 8         8     100
Medinah Muffler & Brake               21W75 Irving Park Rd       630-351-4136                 8        10     80
Melrose Park
Belden-Mannheim Service Inc           2315 N Mannheim Rd         847-455-0122      X         15        15     100
Melrose Auto Repair Inc               1835 N 25th Ave            708-344-3730                 7         7     100
Autotronic LLC                        2405 W Division St         708-345-7456                 5         5     100
M and M Lincoln Mercury               1600 W North Ave           708-681-4750                 5         5     100
Truck Alignment Specialist            3711 W Lake St             708-338-2070                11        13     85
Mel’s Car Care Center                 4317 W Lake St             708-343-2994                16        20     80
Al Piemonte Ford Inc                  2500 W North Ave           708-345-9300                 8        10     80
Marco Discount Muffler & Brake        11128 W Grand Ave          847-288-9200                 8        10     80
Jose’s Auto Repair                    3017 W Lake St             708-344-9424                 4         5     80
Danny’s Auto Service Inc              3401 W Lake St             708-345-7767                 7         9     78
Value Plus Muffler Shop               2418 W Lake St             708-343-1212                17        22     77
Genuine Auto Repair Inc               3023 W Lake St             708-344-4902                 9        12     75
Gus and Billy’s Auto Repair           1401 N 25th Ave            708-345-3957                 9        12     75
JD Auto Repair & Transmission         10 N 15th Ave              708-450-1579                 6         8     75
Midlothian
Potenzo Auto Repair                   4558 W 147th St            708-396-0501      X         21        21     100
DeRe Tire & Auto Inc                  14501 S Cicero Ave         708-396-3100      X          5         5     100
Merlin Muffler & Brakes               3704 W 147th St            708-371-7099                 5         5     100
Bill Kay Ford Inc                     14633 S Cicero Ave         708-388-3000                21        23     91
Arrow Chevrolet Inc                   14640 S Cicero Ave         708-389-0600                 9        10     90
Firestone Tire and Service Center     14740 Crawford Ave         708-389-1600                 8        10     80
Mokena
Van Dam Auto & Truck Repair           18935 S Wolf Rd            708-479-1651                20        20     100
High-Tec Automotive                   19350 LaGrange Rd          708-479-1900                 6         7     86
Marty’s Garage Inc                    13420 W Regan Rd           815-485-5039                 5         6     83
Monee
Duncan Automotive                     5511 W Wilson St           708-534-5454                 5         5     100
McGlone’s Auto                        16080 S Governors Hwy      708-534-7500                 6         8     75




                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 28
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

Montgomery
Exhaust Works Inc                     1157 S Lake St             630-892-0344                11        11     100
Steve’s Tire & Service Center         1490 Douglas Rd            630-892-8473                 8         8     100
Probst Service Inc                    300 Webster St             630-897-7413                 5         6     83
Merlin Muffler & Brakes               1460 Douglas Rd            630-892-2484                 4         5     80
Morton Grove
Castle Honda Inc                      6900 W Dempster St         847-965-8833                16        16     100
Morton Grove Auto & Truck Service     9440 N Waukegan Rd         847-966-8045      X         16        16     100
Harlem & Shermer Service              9021 N Harlem Ave          847-965-4388                11        11     100
Dempster Auto Service                 6147 W Dempster St         847-967-9641                10        10     100
McGrath Acura of Morton Grove         9105 Waukegan Rd           847-470-2300                10        10     100
The Saab Exchange of Morton Grove     9040 N Waukegan Rd         847-967-9040                 6         6     100
Leading Edge Automotive Inc           8832 N Waukegan Rd         847-965-4788                11        13     85
Lulin Auto Clinic                     8615 Lincoln Ave           847-967-8740                15        20     75
Mount Prospect
Golf & Busse Shell                    927 S Busse Rd             847-437-0292      X          7         7     100
U S Automotive                        101 E Rand Rd              847-577-6525      X          7         7     100
Joe Mitchell Buick-GMC                801 E Rand Rd              847-394-2200                 6         6     100
Denny’s Auto Service                  2028 S Elmhurst Rd         847-364-3212                 5         5     100
Busse Automotive Inc                  113 E Prospect Ave         847-253-1634      X         16        17     94
Bruce Automotive                      422 E Northwest Hwy        847-253-5545      X         11        12     92
Grand Prix Auto Repair                1881 W Algonquin Rd        847-437-6044                21        23     91
Tino’s Auto Repair                    2058 S Elmhurst Rd         847-718-9807                14        16     88
Formula Automotive Inc                310 W Northwest Hwy        847-577-5760      X         22        27     81
J & J Auto Repair                     2040 S Elmhurst Rd         847-439-8327                37        46     80
Meineke Discount Mufflers             2094 S Elmhurst Rd         847-439-1191                17        22     77
Mundelein
Preventix Custom Auto Repair          812 N Lake St              847-949-6085      X         28        28     100
Midas Auto Systems Experts            7109 N Rt 83               847-949-6500                 6         6     100
Goodyear Tire & Rubber                25762 N Rt 83              847-566-8300                 5         5     100
Autobahn Motor Works Inc              25752 N Rt 83              847-566-3430                17        18     94
Mundelein Automotive Inc              15 E Maple Ave             847-949-1480      X         11        12     92
B & R Auto Care Inc                   313 Townline Rd            847-837-0553                 8         9     89
Car X Service Systems                 1557 S Lake St             847-949-9500                27        34     79
Delta Auto Service                    1270 Townline Rd Ste E     847-949-4345                 9        12     75
Naperville
Fair Oaks Ford Inc                    1351 E Ogden Ave           630-357-7100                25        25     100
CarMax                                3320 Odyssey Ct            630-428-7500      X         21        21     100
Pro-Tec Auto Repair                   3S430 N Rt 59              630-983-5454      X         21        21     100
Naper Auto Works Inc                  320 N Mill St              630-420-2886      X         20        20     100
Village Pontiac-GMC Inc               1585 W Ogden Ave           630-357-2200                13        13     100
Continental Audi                      1527 Aurora Ave            630-388-1000                 7         7     100
Continental Acura of Naperville       2275 Aurora Ave            630-960-2100                 5         5     100
Dodge of Naperville                   1565 W Ogden Ave           630-355-3410                 5         5     100
Gerald Nissan Oldsmobile Subaru       1575 W Ogden Ave           630-355-3900                 5         5     100
Clark’s Car Care                      440 Industrial Dr #C       630-527-0967                41        42     98
Saturn of Naperville                  1661 Aurora Ave            630-717-8118                20        21     95
Mercedes-Benz of Naperville           1569 W Ogden Ave           630-305-4560                19        20     95

                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 29
Repair Facility Performance Report                                                                       October 2005
                                                                                        IM240    Successful Total
Business Name                           Address                         Telephone      Trained     Repairs Repairs   REI

Gerald Nissan                           1575 W Ogden Ave                630-355-3337                31        33     94
Mr Jim’s Automotive Services            3S430 N Rt 59                   630-836-1166      X         26        28     93
Cadillac of Naperville                  1507 W Ogden Ave                630-355-2700                12        13     92
Joe Rizza Lincoln Mercury               1125 E Ogden Ave                630-355-8140                12        13     92
Toyota of Naperville                    1515 W Ogden Ave                630-357-1578                30        33     91
Horizon Chevrolet                       1540 W Ogden Ave                630-357-6100                10        11     91
Priz Auto & Truck Repair                31W340 91st St                  630-851-6900                10        11     91
Sparks Computerized Car Care            24125 111th St                  630-904-4115      X         10        11     91
Becker Service Center Inc               1421 Naperville Plainfield Rd   630-983-5500                15        17     88
Bill Jacobs BMW Mini                    1564 W Ogden Ave                630-357-1200                20        23     87
Cool Flow                               1340 Ogden Ave                  630-355-2001                 6         7     86
Lexus of Naperville                     2480 Aurora Ave                 630-717-1578                 6         7     86
Naperville Exhaust Works                1616 North Aurora Rd            630-579-9301                 6         7     86
Pep Boys Automotive Supercenters        2936 W Ogden Ave                630-637-1350      X         24        29     83
Bill Kay Chrysler Jeep                  1550 W Ogden Ave                630-355-7500      X         10        12     83
Highland Citgo                          702 S Washington St             630-355-2506                 5         6     83
Davis Automotive Services Ltd           915 E Ogden Ave                 630-357-5000      X         13        16     81
Firestone                               44 W Gartner Ste 112            630-961-5757                 8        10     80
Bill Jacobs Volkswagen                  2211 Aurora Ave                 630-851-5600                14        18     78
Midas Auto Service Experts              5016 Ace Ln                     630-922-1320                 7         9     78
Certified Auto Repair                   487 Industrial Dr               630-637-9480                10        13     77
Parkside Marathon                       1061 S Washington St            630-357-5006                10        13     77
New Lenox
DeRe Tire & Auto Inc                    430 Nelson Rd                   815-462-5700      X         10        10     100
VIP Automotive Inc                      22038 Howell Dr                 815-485-1495                 5         5     100
Best Buy Tire & Auto Inc                1300 E Haven Ave                815-462-8473                 9        10     90
Standon Automotive Electrical           1949 Clearing Ct                815-485-1500                15        17     88
Marty’s Auto & Truck Repair             218 Otto Dr                     815-485-3248                11        13     85
Oxbo Muffler Shop                       1110 E Haven Ave                815-485-0100                 6         8     75
Tuffy Auto Service                      335 W Maple St                  815-485-6900                 6         8     75
Niles
Golf Mill Ford Inc                      9401 N Milwaukee Ave            847-470-9800                24        24     100
Niles Auto Center                       8851 N Milwaukee Ave            847-965-5040                13        13     100
Star Nissan                             5757 W Touhy Ave                847-647-1555                26        27     96
Niles Quality Auto Repair               7007 N Milwaukee Ave            847-588-1076                38        41     93
M & A Auto Repair                       8795 N Milwaukee Ave            847-966-2889                25        27     93
M & N Auto Service Inc                  7701 N Milwaukee Ave            847-966-1332                12        13     92
Landmark Ford                           6200 W Touhy Ave                847-647-2000                10        12     83
Golf Mill Auto Center                   9600 N Milwaukee Ave            847-635-6640                25        31     81
Car X Service Systems                   8900 N Milwaukee Ave            847-635-7000                 4         5     80
Golf Mill Shell                         8560 W Golf Rd                  847-299-2129                 4         5     80
North Aurora
Gerald Nissan Subaru                    213 Hansen Blvd                 630-907-0800                 8         8     100
Fox Valley Ford                         208 Hansen Blvd                 630-907-3100                18        19     95
Westside Dodge                          201 Hansen Blvd                 630-907-1200                11        12     92
River Front Chrysler Jeep               200 Hansen Blvd                 630-907-1700                 9        10     90
Family Pontiac Isuzu                    209 Hansen Blvd                 630-907-8500                 5         6     83
North Riverside
Riverside BP                            2558 S Des Plaines Ave          708-442-7714                 7         8     88
                  Average REI this period: 90 for shops listed in this report, 76 for all shops.                      30
Repair Facility Performance Report                                                                 October 2005
                                                                                  IM240    Successful Total
Business Name                          Address                    Telephone      Trained     Repairs Repairs   REI

Northbrook
Hong Kong Auto Service Corp            1998 Willow Rd             847-291-3802      X         12        12     100
Meineke Discount Mufflers              3402 N Milwaukee Ave       847-298-4933                 9        10     90
North Town Auto Service                1530 Shermer Rd            847-498-5011                13        15     87
Steve Foley Bentley Cadillac Rolls     200 Skokie Blvd            847-564-4090                17        20     85
Northbrook Toyota                      1530 Frontage Rd           847-272-0808                14        17     82
Autohaus on Edens Inc                  1550 Frontage Rd           847-272-7900                12        15     80
Northfield
Field’s BMW of Northfield              700 W Frontage Rd          847-441-5300                27        30     90
Northlake
American Auto Care Centers Inc         201 E North Ave            708-338-1800                29        29     100
Northlake Auto Repair                  385 E North Ave            708-338-3920      X         22        25     88
Oak Forest
R S Automotive                         5135 W 159th St            708-687-1100                66        66     100
Community Motors Inc                   5900 W 159th St            708-687-0400                 8         8     100
Judge Automotive Inc                   16210 S Cicero Ave         708-535-0077                 6         6     100
Community Pontiac Mazda GMC            5900 W 159th St            708-444-3200                 6         7     86
George Browning’s & Sons Svc           5100 159th St              708-687-2640                 5         6     83
Complete Car Care                      15436 S Cicero Ave         708-687-0776                 9        11     82
Car X Service Systems                  6114 W 159th St            708-687-6750      X          8        10     80
DeRe Tire & Auto Inc                   5209 W 159th St            708-687-1082      X          4         5     80
Oak Lawn
Spitfire Automotive Inc                10711 S Cicero Ave         708-425-2500      X         43        43     100
Solar Automotive Inc                   4640 Southwest Hwy         708-425-3222      X         28        28     100
Ed Napleton Dodge                      5800 W 95th St             708-636-5800                13        13     100
O’Connor Quality Hyundai               8900 S Cicero Ave          708-422-9300                 9         9     100
Car X Service Systems                  10701 S Cicero Ave         708-499-1161      X          8         8     100
Hawkinson Ford                         6100 W 95th St             708-599-6000                 7         7     100
Haggerty Pontiac                       9301 S Cicero Ave          708-229-3390                 6         6     100
Saturn of Oak Lawn                     9121 S Cicero Ave          708-422-3800                 6         6     100
Ed Napleton Honda                      6701 W 95th St             708-430-0011                 5         5     100
Interstate Muffler & Automotive        4800 W 111th St            708-422-4800                23        24     96
Oak Lawn Toyota                        4320 W 95th St             708-423-5200                19        21     90
Spitzer’s Service Station              5500 W 95th St             708-423-2707                 9        10     90
Lambton Auto Service                   4808 W 96th Pl             708-636-7060                 8         9     89
Frank Shirley Cadillac                 10125 S Cicero Ave         708-636-6600                 7         8     88
Kelly Nissan                           4300 W 95th St             708-499-1000                20        23     87
Webb Chevrolet Suzuki                  4141 W 95th St             708-425-5100                 6         7     86
Paton’s Auto Repair Inc                9640 S Cicero Ave          708-857-9835                16        19     84
Maple Auto Service                     9207 S Keating Ave         708-424-0818                 5         6     83
CP Auto Center                         8701 S Kean Ave            708-599-2828                 9        11     82
Mancari’s Chrysler Jeep                4630 W 95th St             708-423-0910                22        27     81
Mike Haggerty Volkswagen               8920 S Cicreo Ave          708-425-8989                12        15     80
Hawk Mercury Lincoln                   10201 S Cicero Ave         708-857-4295                 4         5     80
Oak Lawn Mazda                         6750 95th St               708-233-7700                 4         5     80
Otis Automotive                        5451 W 110th St            708-422-2227                 4         5     80
Muffler 4 Less                         6613 W 95th St             708-237-2323                 9        12     75



                 Average REI this period: 90 for shops listed in this report, 76 for all shops.                 31
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

Oak Park
Harlem Division Auto Repair           1201 N Harlem Ave          708-848-7770      X         10        10     100
Car X Service Systems                 700 Madison St             708-383-8706      X          8         8     100
Automotive Tech Center                435 Madison St             708-524-1616                12        13     92
Oak Park & North Auto Service         6801 W North Ave           708-848-3344      X         17        19     89
Chicagoland Auto                      62 Chicago Ave             708-524-0622                 8         9     89
Auto Experts                          6540 W Roosevelt Rd        708-386-2930                15        17     88
Oak Park Citgo                        333 W Lake St              708-383-7697      X         28        33     85
A & G Carburetor-Injection            6136 W Roosevelt Rd        708-386-9804                 4         5     80
Foley-Rice Cadillac Oldsmobile        711 Madison St             708-848-7600                11        14     79
Olympia Fields
1st Muffler & Brake                   3780 W 211th St            708-748-3700                18        22     82
Orland Hills
Mancari Chrysler Jeep                 8821 W 159th St            708-460-8400                 7         7     100
Orland Park
Sparks Complete Auto Care             9544 W 159th St            708-460-0460      X         24        24     100
Infiniti of Orland Park               8500 W 159th St            708-403-4700                15        15     100
Nagel’s Auto Service Inc              143 Southwest Hwy          708-349-7637                14        14     100
Larry Roesch Volkswagen               8920 W 159th St            708-428-5000                 9         9     100
BMW of Orland Park                    8470 W 159th St            708-460-4545                 5         5     100
Joe Rizza Porsche Ford of Orland      8100 W 159th St            708-403-0300                11        12     92
Community Honda                       8340 W 159th St            708-364-2600                10        11     91
Terry’s Lincoln Mercury Inc           9401 W 143rd St            708-349-3400                10        11     91
Midas Auto Systems Experts            14810 S LaGrange Rd        708-349-1750                19        21     90
Joe Rizza Acura                       8150 W 159th St            708-403-7770                 7         8     88
Thomas Dodge of Orland Park           15941 S 94th St            708-403-8801                 7         8     88
Cooper Service Inc                    9550 W 159th St            708-349-7455                 6         7     86
Orland Park Nissan Inc                8550 W 159th St            708-403-1300                13        16     81
Pep Boys Automotive Supercenter       15911 S LaGrange Rd        708-349-0130                13        16     81
Hypercision Automotive Inc            15130 S Harlem Ave         708-532-0303                 4         5     80
Acura-Mercedes of Orland Park         8430 W 159th St            708-460-0400                10        13     77
Oswego
Keith’s Car Care                      78 Stonehill Rd            630-554-8911      X         11        11     100
Holmes Auto Repair                    5000 Rt 71                 630-554-8411                 6         6     100
River View Ford                       2200 US Highway 30         630-897-8900                13        16     81
Shipman’s Garage                      1951 Wiesbrook Rd          630-898-8988                18        24     75
Palatine
Advanced Auto/Truck Repair Inc        300 W Colfax St            847-776-3566      X         29        29     100
Accurate Auto Clinic II Inc           2228 N Rand Rd             847-934-1330      X         22        22     100
Expert Auto Repair                    502 E Northwest Hwy        847-934-4990                15        15     100
T2 Automotive                         631 W Colfax St            847-359-5801      X         11        11     100
Car X Service Systems                 1098 E Dundee Rd           847-991-9744                 7         7     100
Creative Mechanix Inc                 315 W Northwest Hwy        847-991-9150                 7         7     100
Harry’s on Rand                       20125 N Rand Rd            847-358-5266      X          7         7     100
Arlington Acura                       1275 E Dundee Rd           847-991-9000                 6         6     100
Ernie’s Auto Service                  609 W Colfax St            847-359-1456                 5         5     100
Feeny Dodge                           1400 E Dundee Rd           847-776-0000                 5         5     100
John & Scott’s Automotive Repair      632 W Colfax St Ste 100    847-358-0892                12        13     92

                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 32
Repair Facility Performance Report                                                                 October 2005
                                                                                  IM240    Successful Total
Business Name                          Address                    Telephone      Trained     Repairs Repairs   REI

Auto Point Inc                         2314 N Rand Rd             847-358-3333                11        12     92
Top Notch Auto Repair                  2105 N Rand Rd             847-202-1755                10        11     91
Casey Automotive                       138 N Northwest Hwy        847-934-6602                16        18     89
Sparks Computerized Car Care           1440 N Rand Rd             847-934-1133      X          7         8     88
Auto Fix                               1747 N Rand Rd             847-776-0170                 5         6     83
Palatine Shell Service                 7 E Palatine Rd            847-358-4299                 8        10     80
Al B’s Auto & Truck Center Inc         706 S Vermont St           847-991-1980                 4         5     80
Palos Heights
Meinke Car Care                        12827 S Harlem Ave         708-448-0632                 9        10     90
Fuller’s Car Care Inc                  11754 Southwest Hwy        708-361-1700                21        24     88
Tire Services Co                       11111 Southwest Hwy        708-974-3050                13        15     87
High Line Automotive                   11332 SW Hwy               708-974-4211                 4         5     80
Palos Hills
European Auto Werks                    10255 Roberts Rd           708-430-4145                12        15     80
Palos Import Auto Service              11240 Southwest Hwy        708-974-6008                 4         5     80
Park Forest
All Tune & Lube                        84 S Orchard Dr            708-481-6001                 7         8     88
Lifetime Muffler & Brake               10 Norwood Blvd            708-747-7337                10        13     77
Park Ridge
Bredemann Toyota                       1301 W Dempster St         847-698-3700      X         18        18     100
Tom Noe’s Park Ridge Auto Group        501 Busse Hwy              847-696-3200                10        10     100
McGarry’s Auto Repair                  300 Busse Hwy              847-698-2527      X          5         5     100
Lind Auto Service                      1030 W Touhy Ave           847-825-3457      X         16        17     94
Bredemann Chevrolet                    1401 W Dempster St         847-698-1234                 9        10     90
Skylark Garage Inc                     906 Busse Hwy              847-823-8711      X          8         9     89
John’s Auto & Truck Repairs            944 Busse Hwy              847-823-6886      X         14        17     82
Napleton’s Park Ridge Linc Merc        826 W Touhy Ave            847-825-0770                16        20     80
Napleton Cadillac Inc                  200 N Northwest Hwy        847-825-1800                11        14     79
Park Ridge Shell Service               1200 W Touhy Ave           847-692-3103                 7         9     78
Cumberland Talcott Shell Service       900 W Talcott Rd           847-692-3344                 9        12     75
Plainfield
Rod Baker Ford Inc                     23210 W Lincoln Hwy        815-436-5681                14        14     100
Tim’s Garage Service                   23347 W Lincoln Hwy        815-436-7682                 7         7     100
Plainfield Automotive                  408 N Division St          815-254-2277                 5         5     100
Douglas Automotive Repair              10138 S Bode Rd Unit A     630-904-6300                12        13     92
Bill Jacob’s Oldsmobile Chevrolet      23205 Lincoln Hwy          815-436-2071                11        12     92
DJ’s Auto Truck Inc                    10154 S Bode Rd            630-904-8181                10        11     91
59 Auto Repair Inc                     24010 W Renwick Rd         815-254-9959                28        32     88
Prospect Heights
Merlin Muffler & Brakes                1205 N Rand Rd             847-520-7100                 4         5     80
Dave’s Auto Clinic                     801 N Elmhurst Rd          847-459-7210                11        14     79
Richton Park
Howard’s Auto Care                     4035 Sauk Trl              708-748-3211                 5         5     100
Sparks Computerized Car Care           22301 Governors Hwy        708-747-0178                44        56     79
Mikes Muffler & Brakes                 22480 Governors Hwy        708-748-8919                11        14     79
River Forest
Petes Automotive Service Inc           7600 Madison St            708-366-1115                 6         6     100


                 Average REI this period: 90 for shops listed in this report, 76 for all shops.                 33
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

River Grove
Mike’s Auto Repair Inc                8490 W Grand Ave           708-452-1313                19        19     100
Hagen’s Automotive                    8308 W Grand Ave           708-456-7575      X         12        12     100
CAB Auto Repair Inc                   3116 N River Rd            708-583-9750                 7         8     88
GTO Automotive                        8966 W Grand Ave           708-452-0300                16        19     84
All Suburban Auto                     8201 W Grand Ave           708-456-8855                 7         9     78
Riverdale
Stanfa Tire Auto                      14402 S Indiana Ave        708-841-4401                 7         7     100
Ron’s Service                         1418 W 127th St            708-389-8177                16        18     89
Riverside
Riverside Garage Inc                  18 East Ave                708-447-7221                15        15     100
Joe Rizza Ford Inc                    2100 Harlem Ave            708-442-7000                13        13     100
Autotek                               8659 W Cermak Rd           708-447-3880                 5         6     83
Robbins
Payless Car Sales                     13449 S Pulaski Rd         708-388-2300                 4         5     80
Rockdale
Automotive Concepts Inc               709 Davis Ave              815-744-4421      X          7         7     100
Rolling Meadows
Plum Grove Marathon                   1950 Plum Grove Rd         847-934-6660                18        18     100
Rolling Meadows Auto Clinic           1300 Hicks Rd              847-342-1818                 7         9     78
Romeoville
J & M Autoworks                       682 Phelps Ave             815-372-9782                20        20     100
Mickey’s Goodyear                     49 Naperville Rd           815-886-0300                 9        10     90
Tuffy Auto Center                     652 N Independence Blvd    815-886-5700                 7         9     78
Roselle
Stan’s Service                        25W241 Lake St             630-894-1770                16        16     100
Roselle Tire & Auto Service           692 Lake St                630-893-7444      X          9         9     100
Mastertech                            611 N Roselle Rd           630-351-6900                 6         6     100
P & K Auto Repair Service             1054 W Lake St             630-894-0278      X          5         5     100
Pat Keans Friendly Ford               333 E Irving Park Rd       630-924-8686      X         12        13     92
R & K Auto Works Inc                  71 Monaco Dr               630-894-6130                 9        10     90
Roselle Radiator & Auto Repair        412 E Maple Ave            630-351-9434                 7         8     88
Auto Tech & Body                      399 Central Ave            630-529-2677                12        14     86
Active Auto Sales                     24W483 Lake St             630-582-8855                 6         7     86
Firestone Tire & Service Centers      2015 Bloomingdale Rd       630-893-6336                 5         6     83
Luis Auto Repair                      1060 W Lake St             630-351-9113                 5         6     83
Roselle Service Center/Union 76       445 E Irving Park Rd       630-894-3737                 5         6     83
Allied Auto Service                   680 Lake St                630-894-7077                 4         5     80
Jim’s Reliable Auto Repair            908 Central Ave            630-351-2200                 4         5     80
Round Lake
A-Tire County Service                 363 N Cedar Lake Rd        847-546-7491                22        27     81
Midas Auto Systems                    1950 Rt 83                 847-223-3344                 8        10     80
Round Lake Beach
Apple Automotive                      915 N Cedar Lake Rd        847-546-7670                17        17     100
Meineke Discount Mufflers             300 W Rollins Rd           847-546-0002                11        11     100
Dave’s Transmission Inc               1316 N Fairfield Rd        847-546-0337                 6         7     86
El Gris Auto Repair                   1206 N Channel Dr          847-546-5075                 5         6     83

                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 34
Repair Facility Performance Report                                                                 October 2005
                                                                                  IM240    Successful Total
Business Name                          Address                    Telephone      Trained     Repairs Repairs   REI

Round Lake Park
Londono’s Auto Inc                     119 W Main St              847-546-6777      X         18        19     95
Schaumburg
Car Doctor Inc                         505 Estes Ave              847-524-2811      X        145       145     100
Schaumburg Lincoln Mercury             1200 E Golf Rd             847-882-4100                14        14     100
Patrick Cadillac Volvo                 526 Mall Dr                847-605-4040                10        10     100
J C’s Auto & Truck Repair              575 Estes Ave              847-352-9449                 8         8     100
Lukasz Automotive                      635 Morse Ave              847-923-0145      X          8         8     100
Schaumburg Automedics Inc              503 Lunt Ave               847-352-2886      X          8         8     100
Schaumburg Kia-Jeep                    910-920 W Golf Rd          847-882-8440                 7         7     100
All Tune & Lube                        533 W Wise Rd Ste E        847-895-1400      X          6         6     100
Lexus of Woodfield                     350 E Golf Rd              847-882-0200                 6         6     100
Schaumburg Jeep                        920 W Golf Rd              847-882-8400                 6         6     100
Wise Auto Clinic                       975 W Wise Rd              847-524-2886      X          6         6     100
Schaumburg Foreign & Domestic Auto     780 E Schaumburg Rd        847-755-7977                 5         5     100
Saturn of Schaumburg                   125 W Higgins Rd           847-843-7600                19        20     95
Ed Murphy Volkswagen Buick             1000 E Golf Rd             847-839-8118                17        18     94
CarMax                                 250 E Golf Rd              847-839-8000      X         13        14     93
Schaumburg Dodge                       208 W Golf Rd              847-885-9150                12        13     92
Brandy’s Automotive                    685 W Wise Rd              847-891-3565      X         11        12     92
Meza Complete Truck & Auto             841 W Wise Rd              847-584-9901                11        12     92
Schaumburg Chrysler Jeep Mazda         1020 E Golf Rd             847-882-9000                11        12     92
Schaumburg Honda                       750 E Golf Rd              847-884-6632                31        35     89
Car X Service Systems                  423 W Golf Rd              847-882-2535                 8         9     89
Schaumburg Toyota Scion                875 W Golf Rd              847-882-1800                44        50     88
B & B Auto Repair Inc                  1110 Lunt Ave              847-985-5533      X         15        17     88
Schaumburg Pontiac GMC                 100 W Golf Rd              847-884-1300                 7         8     88
Schaumburg Subaru                      911 W Higgins Rd           847-884-6000                 7         8     88
Woodfield Ford                         815 E Golf Rd              847-605-1050                12        14     86
Schaumburg Mitsubishi                  660 E Golf Rd              847-843-0400                 6         7     86
Discount Muffler & Brake Shop          857 Wise Rd                847-895-2723                11        13     85
Schaumburg Audi                        320 W Golf Rd              847-843-9900                10        12     83
Courtesy Auto & Truck                  614 Morse Ave              847-352-4466      X          5         6     83
Dimo’s Auto                            529 Lunt Ave               847-985-1697                 5         6     83
BK Auto                                1100 W Lunt Ave            847-301-7749                 9        11     82
B & G Muffler & Brake                  1807 W Wise Rd             847-895-4900                17        21     81
Woodfield Chevrolet/Hummer Inc         1100 W Golf Rd             847-882-2200                12        15     80
CNS Automotive Inc                     2133 Hammond Dr            847-397-2252                 8        10     80
Firestone Tire & Service Centers       1 W Wise Rd                847-352-5060                 8        10     80
Larry & Dan’s Marathon                 121 W Schaumburg Rd        847-895-3443                 8        10     80
Elite Automotive                       1116 W Lunt Ave            847-985-0611                 4         5     80
Midas Auto Systems Experts             506 W Golf Rd              847-882-4500                 4         5     80
Precision Auto Service Inc             1000 Morse Ave             847-301-2771                 4         5     80
Firestone Tire & Service Centers       1755 E Golf Rd             847-619-8022                 7         9     78
Patrick BMW Mini                       700 E Golf Rd              847-843-4010                 6         8     75
Schiller Park
J M Auto Repairs Inc                   9731 Irving Park Rd        847-671-4771                12        12     100
A J Auto                               4918 River Rd              847-678-8400                11        13     85


                 Average REI this period: 90 for shops listed in this report, 76 for all shops.                 35
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

Shorewood
Tyson Motor Corp                      1 SW Frontage Rd           815-741-5530                 6         6     100
Shorewood Lube & Service              722 Cottage St             815-744-5322                 8         9     89
Skokie
Factory Muffler Complete Auto         7346 N Central Park Ave    847-568-9966                62        62     100
Gross Point & Dempster Amoco          5140 W Dempster St         847-673-3278      X         10        10     100
Mc Kenna Automotive                   7401 Saint Louis Ave       847-673-7930      X         10        10     100
Skokie Auto Repair                    9301 Skokie Blvd           847-933-9306                 9         9     100
Tolzien Auto Service                  7877 Lincoln Ave           847-673-2430      X          9         9     100
3 C Automotive                        8256 Lincoln Ave           847-982-6560                 6         6     100
Advanced Auto Body                    7316 N Ridgeway            847-677-7668                 5         5     100
DPS Motors                            7512 Ridgeway Ave          847-676-2005                 5         5     100
Oakton & Crawford Service             4000 W Oakton St           847-679-5552      X          5         5     100
Martin Nissan                         5240 Golf Rd               847-965-3460                15        16     94
Albany Park Service                   7349 Ridgeway Ave          847-675-2550                10        11     91
D-Z Auto Service                      8200 N Skokie Blvd         847-675-1997                63        70     90
Sigler’s Auto Center                  7501 N Lincoln Ave         847-677-6790                29        33     88
Firestone Tire & Service Centers      8801 Skokie Blvd           847-677-9550                 7         8     88
MPH Motorsports                       3601 Jarvis Ave            847-677-8455                 7         8     88
Car X Service Systems                 5115 W Dempster St         847-677-3850      X         13        15     87
Sherman Dodge                         7601 Skokie Blvd           847-982-9500                17        20     85
Nick & Ernie’s Auto Works             8015 Lawndale Ave          847-676-0420      X         10        12     83
All Tune & Lube                       7008 Carpenter Rd          847-329-7008                 5         6     83
Walton Chrysler Plymouth Jeep         5050 W Dempster St         847-673-7600                 5         6     83
McCormick Auto Care Inc               8250 McCormick Blvd        847-679-7755      X         21        26     81
Autotronics Computerized Car Care     8025 Skokie Blvd           847-679-7770                12        15     80
D & R Tire                            5250 W Dempster St         847-966-0380                 4         5     80
G & G Automotive                      4940 Main St               847-679-1992                 4         5     80
Skokie Duxler Tire                    9323 Skokie Blvd           847-679-4840                 4         5     80
T & M Amoco Complete Car Care         5035 Touhy Ave             847-679-3515      X         17        22     77
Old Orchard Amoco                     500 Old Orchard Rd         847-674-3443                 6         8     75
Petersen Automotive                   7626 Parkside Ave          847-675-6540                 6         8     75
South Chicago Heights
F & N Auto Repair                     2905 Jackson Ave           708-755-9696                 7         8     88
South Elgin
La Fox Auto Repair & Detail           959 N La Fox St            847-531-8101                 9         9     100
A 1 Auto                              670 La Fox St              847-888-4200      X          7         7     100
Lose’s Auto Service                   164 Ross Ave               847-742-4250                 6         6     100
Johny’s Auto Repair Inc               605 Sundown Rd             847-608-6735                19        20     95
Jack Martin Auto Service              116 E State St             847-697-0450                 9        10     90
South Holland
Stanfa Tire & Auto                    16220 Prince Dr            708-596-9292                 8         8     100
Ellison-Haggerty Buick Pontiac GMC    555 E 162nd St             708-331-4800                 7         7     100
Gibson Chevrolet                      1533 E 162nd St            708-339-7400                 6         6     100
Meineke Discount Mufflers             35 E 162nd St              708-339-9180                 8         9     89
Saturn of South Holland               800 E 162nd St             708-331-6400                 7         8     88
Caddy Corner Auto Sales and Service   300 W 162nd St             708-596-0085      X         18        21     86
Royal Ford                            1111 E 162nd St            708-225-9201                 6         7     86

                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 36
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

Import Auto Group                     44 W 168th St              708-225-0140                10        12     83
Rogers Auto Repair                    242 W 154th St             708-596-8222                 5         6     83
Royal Ford                            1111 E 162nd St            708-339-9100                 7         9     78
South Holland Dodge                   113 W 162nd St             708-333-1060                16        21     76
St Charles
Fox River Tire & Supply               2010 W Main St             630-584-0655                 9         9     100
McGrath Honda of St Charles           1421 E Main St             630-443-6400                 9         9     100
Kevin’s Service Station Inc           201 S Second St            630-584-2144                 6         6     100
Richard Buick Chrysler Jeep           1845 E Main St             630-584-0031                 6         6     100
Suburban Tire and Auto Care           602 S First St             630-584-1866                 5         5     100
Reber & Foley Service Center          904 E Main St              630-584-0440      X         40        41     98
Zimmerman Ford Inc                    2525 E Main St             630-584-1800                11        12     92
St Charles Toyota Scion               2651 E Main St             630-584-6655                13        15     87
Nissan of St Charles                  2535 E Main St             630-584-3900                 6         7     86
Don McCue Chevrolet                   2015 E Main St             630-584-9700                 5         6     83
St Charles Motorsport                 2905 W Main St             630-377-2920                 4         5     80
Steger
James Herr & Sons Repairing           3204 Louis Sherman Dr      708-754-3490                20        24     83
Stone Park
True Family Auto                      1700 N Mannheim Rd         708-615-0695                30        30     100
SOS Transmissions Company Inc         1522 N Mannheim Rd         708-344-1760      X         16        16     100
C & C Auto Repair Inc                 1636 N Mannheim Rd         708-343-4951                11        12     92
Complete Car Care                     1837 N Mannheim Rd         708-343-0130                17        20     85
Streamwood
AW Auto Repair                        1540 Burgundy Pkwy         630-289-0020      X         13        13     100
Ugene’s Auto Service                  1550 Brandy Pkwy           630-289-9696                 9         9     100
Pep Boys Automotive Supercenters      160 N Barrington Rd        630-830-6442                 6         6     100
Lords Autocare Service                265 E Irving Park Rd       630-837-7676                 5         5     100
Casey Automotive                      44 N Barrington Rd         630-213-8600                28        32     88
4 Star Automotive Inc                 34 N Barrington Rd         630-289-0721                10        12     83
Barrington Automotive Inc             1539 Burgundy Pkwy         630-372-9948                 5         6     83
Auto Body Artists Inc                 1531 Brandy Pkwy           630-213-3368                 9        11     82
Williams Service Center               10 W Streamwood Blvd       630-837-9214                 9        12     75
Sycamore
Brian Bemis World Auto                1875 Dekalb Ave            815-895-8105                 4         5     80
Tinley Park
Midas Auto Systems Experts            7011 W 159th St            708-614-1600                21        21     100
CarMax                                18800 Oak Park Ave         708-444-0400                16        16     100
R B’s Automotive                      16500 S Crawford Ave       708-596-5700                13        13     100
Herman’s Auto Center Inc              7250 Duvan Dr              708-429-0990                 8         8     100
Firestone Tire & Auto                 15940 Harlem Ave           708-614-9966                 5         5     100
Tony Rizza Cadillac Olds Hummer       8425 W 159th St            708-429-6600                13        14     93
Orland Toyota                         8505 W 159th St            708-429-3900                12        13     92
Saturn of Tinley Park                 8355 W 159th St            708-614-7400                 9        10     90
Laurel Jaguar of Tinley Park          8031 W 159th St            708-342-0400                 8         9     89
The Mechanic Inc                      17701 S Oak Park Ave       708-532-6776                 6         7     86
VIP Tire Goodyear                     7121 W 171st St            708-614-1700                 9        11     82



                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 37
Repair Facility Performance Report                                                                     October 2005
                                                                                      IM240    Successful Total
Business Name                         Address                       Telephone        Trained     Repairs Repairs   REI

Vernon Hills
C & M Auto Service Inc                600 Lakeview Pkwy              847-816-0011       X         13        13     100
Villa Park
A to Z Auto                           442 W St Charles Rd            630-279-4114       X         17        17     100
Atomic Transmissions                  100 E North Ave                630-832-1034                  7         7     100
Bob’s Auto Clinic                     708 N Wisconsin Ave            630-941-8871                  5         5     100
Haggerty Pontiac GMC                  300 W Roosevelt Rd             630-279-2000                  5         5     100
Oakfield Ford                         443 E St Charles Rd            630-834-7600                  5         5     100
Villa Park Auto Clinic                299 E St Charles Rd            630-832-3160                  8         9     89
Gary Lietz Automotive Inc             120 W Home Ave                 630-941-0346                  7         8     88
The Wreck Room                        207 W St Charles Rd            630-530-2166                  6         7     86
Wilkins Buick Mazda                   225 W Roosevelt Rd             630-495-0800                 10        12     83
Andy’s Auto Repair                    332 E North Ave                630-832-1221                  8        10     80
Car X Service Systems                 361 E North Ave                630-279-7575                  4         5     80
Repairs Plus Inc                      217 W St Charles Rd            630-834-2886                  4         5     80
Elmhurst Auto Care                    207 E North Ave                630-832-3989                  7         9     78
Midas Auto Service Experts            5 E North Ave                  630-833-0660                  6         8     75
Warrenville
Voegtle Auto Service                  28W224 Warrenville Rd          630-393-1436                 22        22     100
Warrenville Car Clinic Inc            29W573 Batavia Rd              630-393-9493       X         10        11     91
Fontana Service & Towing              28W265 Warrenville Rd          630-393-9003                 14        17     82
Wauconda
Ellison Auto Clinic Inc               390 W Liberty St               847-526-6776       X         15        15     100
Victor Ford                           28870 W Old Rand Rd            847-526-5541                 10        10     100
John’s Automotive Repair Inc          221 S Main St                  847-526-7250                  5         5     100
Wauconda Car Care                     619 W Liberty St               847-526-9185                  8         9     89
Master Auto Repair Clinic             330 S Main St                  847-526-9800                  7         8     88
Waukegan
Bob’s Garage Inc                      35770 N Green Bay Rd           847-662-2555       X        147       147     100
Dick Strang Automotive Inc            1212 Golf Rd                   847-623-9609       X         29        29     100
Jerry’s AAA Auto Repair Center        3001 Sunset Ave                847-623-6875       X         27        27     100
Classic Chevrolet Inc                 425 N Green Bay Rd             847-336-4300                 23        23     100
Hi Tech Auto Service                  1211 Glen Rock Ave             847-599-9566       X         20        20     100
Winner Tire                           3125 Grand Ave                 847-623-6710                 14        14     100
Fair Oaks Nissan Truck World          3315 Grand Ave                 847-244-8000                 12        12     100
H & V Auto Repair                     1300 N Jackson St              847-336-8279                 11        11     100
Bardales Auto Repair                  521 S Elmwood Ave              847-625-1455                 10        10     100
Doug’s Auto Service                   37704 N Sheridan Rd            847-623-6464       X          9         9     100
Crazy Ron’s Discount Tires            3413 Washington St             847-244-2555                  7         7     100
Dragon’s Auto                         928 10th St                    847-623-0894                  7         7     100
Car Credit America                    550 N Green Bay Rd             847-599-1100                  6         6     100
Service Amoco                         3000 Washington St             847-336-6655                  6         6     100
Tona Auto Repair                      1120 Washington St             847-263-8148                 34        35     97
Manuel Auto Repair                    917 S Martin Luther King Jr Ave 847-249-0903                20        22     91
Pepe’s Muffler Shop                   302 10th St                    847-263-6008                113       125     90
Jerry Berzin’s Auto Center Inc        726 W Glen Flora Ave           847-336-0777                  9        10     90
Lakeside Ford                         3375 Grand Ave                 847-244-9500                  9        10     90
Fair Muffler & Brake Shop             3105 Belvidere Rd              847-360-0330                 33        37     89

                Average REI this period: 90 for shops listed in this report, 76 for all shops.                      38
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

Ripley Automotive                     325 S Green Bay Rd         847-244-9560                 7         8     88
San Jose Auto Service Inc             1535 Belvidere Rd          847-244-5060                27        31     87
Sunset Auto                           3211 Sunset Ave            847-599-9000                34        40     85
Belvidere Muffler & Brakes            1700 Belvidere Rd          847-360-0775      X         20        24     83
Morelos Auto Repair                   2919 Sunset Ave            847-263-1899                10        12     83
Pep Boys Automotive Supercenters      620 N Green Bay Rd         847-662-6455      X         10        12     83
Greenwood Automotive Inc              704 W Greenwood Ave        847-336-0882                 5         6     83
Rosen Mazda                           100 N Green Bay Rd         847-662-2400                 5         6     83
Velasquez Mufflers for Less           125 S Green Bay Rd         847-263-9310                25        31     81
Colon & Carlos Service Station        940 S Jackson St           847-249-2520                52        65     80
Morelia Auto Glass                    1338 Dugdale Rd            847-782-0667                 4         5     80
Roberto’s Auto Service Inc            1608 Washington St         847-662-3080                26        33     79
Armando’s Sunset Towing               64 Noll St                 847-623-9333                14        18     78
Car X Service Systems                 119 S Green Bay Rd         847-336-2324                 7         9     78
Angel’s Auto Repair & Towing          701 Belvidere Rd           847-623-3551                16        21     76
Pablo Auto Repair                     2925 Sunset Ave            847-599-1677                18        24     75
Closs Tire & Auto                     1340 N Lewis Ave           847-336-5555                12        16     75
Midas Auto Systems Experts            501 S Green Bay Rd         847-623-4443                 6         8     75
West Chicago
Haggerty Ford                         601 W Roosevelt Rd         630-231-3200                12        12     100
DuPage Auto Werks                     850 Meadowview Xing        630-231-4444      X          7         7     100
Wagner’s Automobile Service           123 N Aurora St            630-231-5057                 9        10     90
Krage’s Tire Centers/Goodyear         120 E Roosevelt Rd         630-231-7677      X          7         8     88
T S Specialties                       521 W Washington St        630-293-1560                20        23     87
Alfaro’s Auto Service                 303 Wilson Ave             630-293-4466                 8        10     80
Dorado’s Auto Repair                  133 N Aurora St            630-562-4405                34        43     79
Midas Auto Systems Experts            130 W Roosevelt Rd         630-876-9466                 7         9     78
West Dundee
Johns Mobil                           527 S 87th St              847-426-0909                 5         6     83
Westchester
George’s Auto Service                 1835 S Mannheim Rd         708-865-9080                26        29     90
Westchester Auto Repair Inc           10129 W Roosevelt Rd       708-865-0103                 6         7     86
Meineke Discount Mufflers             10139 W Roosevelt Rd       708-865-0805                11        13     85
H & M Autohaus Inc                    10321 W Roosevelt Rd       708-344-9311                 6         8     75
Western Springs
J Benak Service                       701 Burlington Ave         708-246-4813                 8         8     100
Mike & Henry Auto Service             17 Ogden Ave               708-246-7730                 5         6     83
Westmont
Cars Plus Tire & Auto Svc Center      27 W 63rd St               630-969-5729                13        13     100
Village Automotive                    38 W Naperville Rd         630-241-0404      X         12        12     100
McGrath Lexus of Westmont             400 E Ogden Ave            630-323-8200                 8         8     100
B & C Auto                            2 E 63rd St                630-852-6100                 7         7     100
Laurel Mercedes-Benz of Westmont      200 E Ogden Ave            630-654-8100                17        18     94
Oakbrook Toyota in Westmont           550 E Ogden Ave            630-789-9600                15        16     94
Laurel BMW                            430 E Ogden Ave            630-654-5400                24        26     92
Westmont Automotive Inc               119 E Chicago Ave          630-968-1398                11        12     92
Ogden Lincoln Mercury                 100 W Ogden Ave            630-810-9701                10        11     91
Laurel Audi                           276 E Ogden Ave            630-655-6700                 7         8     88

                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 39
Repair Facility Performance Report                                                                  October 2005
                                                                                   IM240    Successful Total
Business Name                         Address                      Telephone      Trained     Repairs Repairs   REI

Car X Auto Service                    317 E Ogden Ave              630-964-2279      X         13        15     87
Jimmy’s Service Station               260 N Cass Ave               630-969-2323                10        12     83
True Imports Inc                      216 E Naperville Rd          630-663-0033                10        12     83
Wheaton
Packey Webb Ford                      1830 E Roosevelt Rd          630-668-8870                28        28     100
Renberg Garage                        310 W Liberty Dr             630-668-0113                12        12     100
Carlton Auto Repair                   519 S Carlton St             630-668-4141      X         10        10     100
Renfro Auto Center                    1705 College Ave             630-668-0101      X         10        10     100
Scott’s Service Place                 926 E Roosevelt Rd           630-682-9760      X          9         9     100
Chrysler Jeep of DuPage Inc           800 E Roosevelt Rd           630-653-4060                 6         6     100
J & C Central 76                      420 S Main St                630-665-1055                 5         5     100
Suburban Buick Co                     1100 E Roosevelt Rd          630-462-8000                13        15     87
Rhodes Auto Service                   601 S Carlton St             630-665-1360                 4         5     80
Wheeling
Tahoe Automotive                      1798 W Hintz Rd              847-394-3030      X         39        39     100
Car X Service Systems                 548 N Milwaukee Ave          847-520-4944      X          9         9     100
Stasek Chevrolet Inc                  700 W Dundee Rd              847-537-7000                 6         7     86
Check Point Tire Center               723 W Dundee Rd              847-541-2122                 5         6     83
Juan Auto Repair                      516 N Milwaukee Ave          847-420-8335                 4         5     80
Willow Springs
Sandi Auto                            1215 Market St               708-839-1515                10        11     91
Willowbrook
Willowbrook Ford Kia                  7301 S Kingery Hwy           630-986-5000                14        17     82
Wilmette
All Auto                              491 Skokie Blvd              847-256-4800                 8         8     100
Wilmette Auto Care Ltd                803 Green Bay Rd             847-256-7766                 7         7     100
Murry’s Auto Repair                   516 4th St                   847-251-0551                 5         5     100
Shawnee Service Center                332 Linden Ave               847-251-1234                14        15     93
Advance Auto Clinic Inc               3600 Lake Ave                847-256-2700      X         10        11     91
Forrest’s Service                     1201 Green Bay Rd            847-251-9801                 7         8     88
Willmette B P                         901 Green Bay Rd             847-251-2222                 4         5     80
Winfield
Brach’s Service Center                S030 Winfield Rd             630-665-1070                12        13     92
Winnetka
Rex’s Mobile                          469 Sunset Ridge Rd          847-501-4739                14        14     100
Field’s Jeep Eagle Inc                670 W Frontage Rd            847-446-5100                 9         9     100
Hubbard Woods Motors                  985 Green Bay Rd             847-446-0711                 8         8     100
Europa Import Inc                     1007 Tower Ct                847-446-9500      X          7         8     88
Land Rover Winnetka                   80 Green Bay Rd              847-446-6665                 8        10     80
Winthrop Harbor
Wenzel’s Auto II                      1101 Sheridan Rd             847-872-1111                 6         6     100
Wood Dale
Wood Dale Marathon                    342 W Irving Park Rd         630-766-4430      X         19        20     95
TJV Marathon                          389 E Irving Park Rd         630-766-0628                 8        10     80
Woodridge
Pinnacle Automotive                   6809 Hobson Valley Dr #115   630-512-0516                 8         9     89
Woodridge Marathon                    7500 Janes Ave               630-910-4707                 4         5     80

                Average REI this period: 90 for shops listed in this report, 76 for all shops.                   40
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

Worth
Brake-Tec Inc                         7348 Southwest Hwy         708-448-8100                16        17     94
C P Auto Center                       11101 S Harlem Ave         708-448-6828                 8        10     80
Zion
Northwest Automotive                  2421 20th St               847-872-2211                17        17     100
Dreyer’s Auto Service Inc             3001 Sheridan Rd           847-872-2036      X         12        12     100
Roe Automotive Inc                    2016 Horizon Ct            847-746-7649                12        13     92
Ernie’s Auto                          2804 Deborah Ave           847-746-5861                10        11     91
Dukas Tire & Muffler                  2225 Lewis Ave             847-872-4145                 6         7     86
Roger Whitmore Auto Repair            3525 Rt 173                847-872-2707      X          6         7     86




                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 41
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

Metro East
Alorton
Genuine Automotive Inc                4350 New Missouri Ave      618-875-2000                 5         5     100
Alton
Bristow’s Emissions & Auto Repair     3416 College Ave           618-465-8957      X         61        61     100
Steve’s Service                       4101 Alby St               618-462-8301                10        10     100
Rister’s Automotive                   1322 Milton Rd             618-465-5591                 9         9     100
Lowe Performance                      1101 Milton Rd             618-463-0224                 7         7     100
Mad Hatter Mufflers                   808 E Broadway St          618-462-8163                 6         6     100
Car X Service Systems                 1750 Homer Adams Pkwy      618-462-5500                 5         5     100
Meineke Discount Mufflers             2701 Washington Ave        618-465-2411                 5         5     100
Murphy’s Automotive                   941 College Ave            618-465-8512                19        22     86
Roberts Motors Inc                    4350 Alby St               618-466-7220                 6         7     86
Belleville
Tish’s Auto Service                   7923 Ruck Dr               618-398-2822      X         14        14     100
Kraus Automotive                      915 S Belt W               618-222-5982                13        13     100
Patterson Automotive                  815 N Delaware Ave         618-234-9799                11        11     100
Rowan Tire                            1801 S Belt W              618-233-7095                10        10     100
DeVan Automotive                      1110 S Church St           618-234-6140                 8         8     100
Ross Automotive                       1826 Raab Ave              618-234-1176                 8         8     100
Bertco Automotive                     609 S Belt W               618-222-9950                 6         6     100
K & K Garage                          46 Iowa Ave                618-233-6248                 5         5     100
Stein Automotive Inc                  1215 W Main St             618-233-8786                27        30     90
Car Tech Automotive Inc               935B S Belt W              618-234-8313                 6         7     86
Campbell’s Automotive Inc             911 S Belt W               618-277-5881                22        26     85
Collins Bros Trans & Auto Repair      627 S 29th St              618-257-1019                 5         6     83
Larry’s Auto Repair                   1138 S Church St           618-236-7216                 5         6     83
Bethalto
Helmkamp Auto Service Inc             405 W Bethalto Dr          618-377-6821      X         18        18     100
Doug Cason Automotive Repair          605 Kansas St              618-377-9263                13        16     81
Winners Circle Automotive             24 Mechanical Dr           618-259-4000                 4         5     80
Cahokia
Huelsman Automotive Inc               724 Cooper Dr              618-332-3540      X         42        44     95
RTM Automotive                        3807 Mississippi Ave       618-337-7931                12        14     86
Collinsville
Buzz’s Automotive Service             433 Vandalia St            618-344-7122                11        11     100
Orchard Shell                         1900 Vandalia St           618-345-1827                11        11     100
Premier Lincoln Mercury               1811 Vandalia St           618-344-3500                 5         5     100
Becker Automotive Inc                 1150 St Louis Rd           618-345-0611                37        38     97
Jack Schmitt Ford of Collinsville     1823 Vandalia St           618-344-5105                 6         7     86
Columbia
Neighborhood Service                  901 N Main St              618-281-4050                 7         7     100
T & M Automotive                      1439 N Evergreen Ln        618-281-9595                12        13     92
Chucks Auto & Truck Sales/Repair      618 N Main St              618-281-4114                 5         6     83
E St Louis
Shelby’s Auto Repair Inc              5335 State St              618-398-1750                12        13     92
Bob’s Service Center                  532 Mississippi Ave        618-332-1078                 7         8     88

                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 42
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

Cahokia Discount Mufflers             2804 Camp Jackson Rd       618-337-4314                17        22     77
Act Now Towing and Auto Repair        4800 Old Missouri Ave      618-337-1525                 6         8     75
East Alton
CATS - Comprehensive Auto             125 W Airline Dr           618-258-8291      X          9         9     100
Rob’s Discount Muffler                639 E Airline Dr           618-259-3244                28        30     93
Premier Automotive                    100 E St Louis Ave         618-254-0224                 7         8     88
Edwardsville
Johnson Auto Repair                   6656 Rt 140                618-692-9675                 9         9     100
LRE Auto                              103 Seminole St            618-656-4640      X         38        43     88
Edwardsville Auto Inc                 503 E Vandalia St Rear     618-656-8447                 6         7     86
Ron’s Shell Service Center            121 E Vandalia St          618-656-5001                 6         7     86
National Brake                        903 Hillsboro St           618-656-0267                 5         6     83
Fairview Heights
Mark II Tune-up                       10505 Lincoln Trl #A       618-398-1636                12        12     100
Quayle’s Auto Service                 9109 St Clair Ave          618-398-6110      X         11        11     100
Simons Service Inc                    10085 Lincoln Trl          618-397-9662      X         10        10     100
Dobbs Tire & Auto Centers             50 Lincoln Hwy             618-628-1166                 9         9     100
Glen Carbon
Midas Auto Systems Experts            3903 S Rt 159              618-288-1900                 9         9     100
Cassen’s & Sons Inc                   3333 S Rt 159              618-656-6070                 4         5     80
Godfrey
Bakers Auto Repair                    6901 Godfrey Rd            618-466-8886                15        16     94
Granite City
Tom’s Auto Repair                     1221 W Pontoon Rd          618-451-1552                34        36     94
Koetting Ford Inc                     3465 Progress Pkwy         618-452-5400                15        16     94
Purcell Tire Co                       2248 Madison Ave           618-877-1572                 7         8     88
Barney’s Garage                       2311 Madison Ave           618-452-1312                11        13     85
Car X Service Systems                 3711 Nameoki Rd            618-877-2283                13        16     81
Madison
Riskovsky Automotive                  1300 State St              618-876-8085                 5         5     100
Madison Foreign & Domestic Auto       1020 Madison Ave           618-451-2886                10        12     83
Ted’s Auto Repair                     2017 Harris St             618-876-0645                 5         6     83
Maryville
Double D Exhaust                      2100 S Center St           618-344-0171                 7         7     100
O Fallon
Auffenberg St Clair Auto Mall         141 Auto Ct                618-624-2277                12        12     100
Meyer Honda                           1268 Central Park Dr       618-622-0588                 5         5     100
Fairview Auto Clinic Inc              1801 W Hwy 50              618-622-1314                 6         7     86
Auffenberg Volkswagen                 1708 New Car Dr            618-622-4500                 5         6     83
Newbold Toyota Scion BMW              1282 Central Park Dr       618-628-7000                 6         8     75
Pontoon Beach
Automotive Resource                   4801 Horseshoe Lake Rd     618-931-6170                12        12     100
Chuck’s Car Care                      4007 Pontoon Rd            618-931-2064                 9         9     100
Shiloh
Dobbs Tire & Auto Center              4200 Green Mount Xing Dr   618-622-9810                 6         7     86
Distlers Auto Repair Inc              100 N Main St              618-632-7449                 4         5     80


                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 43
Repair Facility Performance Report                                                                October 2005
                                                                                 IM240    Successful Total
Business Name                         Address                    Telephone      Trained     Repairs Repairs   REI

South Roxana
Newberry’s                            104 Poag Ave               618-251-5301                19        19     100
Swansea
North Belt Automotive                 1700 N Belt W              618-235-0420                 5         6     83
Troy
ADR Auto & Truck Repair               818 Lions Dr               618-667-7776                 8         9     89
Wood River
Albrecht Hamlin Chevrolet             1401 Vaughn Rd             618-259-4900                 6         6     100
Brown Tire and Auto                   101 E Ferguson Ave         618-251-5200                 4         5     80
Wood River Ford Inc                   1371 Vaughn Rd             618-259-2424                 4         5     80




Facilities Outside of Illinois
Indiana
East Chicago, IN
Pepe’s Auto Service                   4240 Railroad Ave          219-397-1530                 6         8     75
Hammond, IN
Jalisco Auto Repair                   3901 Hohman Ave            219-933-9773                17        19     89
Velazquez Mufflers 4 Less             4800 Calumet Ave           219-933-4709                10        12     83
Napleton’s River Oaks Cadillac        6131 Hohman Ave            219-933-0600                 6         8     75
Schererville, IN
UAC Truck Services                    411 Winston Ct             219-865-2492                11        11     100
Napleton Auto Werks                   1349 Indianapolis Blvd     219-865-3800                 4         5     80
Wisconsin
Kenosha, WI
Dave’s American Discount Muffler      7855 Sheridan Rd           262-656-1017                 4         5     80
Trevor, WI
Don’s Garage                          11916 Antioch Rd           262-862-9440                 4         5     80




                Average REI this period: 90 for shops listed in this report, 76 for all shops.                 44
Repair Facility Performance Report                                                          October 2005
                                                                               ASA
                                                                              IM240    Successful Total
Business Name
                ASE                   Address                    Telephone   Trained     Repairs Repairs   REI

                                                         The Automotive Service Association
The National Institute for Automotive                    (ASA) is a national association of
Service Excellence (ASE) tests techni-                   automotive service facilities. The basic
cians on their knowledge of vehicle                      philosophy of ASA is:
diagnosis and repair. Many shops                         •    to improve the automotive service
display ASE signs and employ techni-                          industry by committing to high
cians who are ASE certified. Certificates                     quality repairs at a fair price
are awarded in the following categories                  •     to offer customers a price estimate
of demonstrated competence:                                    for all work to be performed
•    Engine repair
                                                         •     to employ highly-skilled technicians
•    Automatic transmission/transaxle
                                                         •     to uphold a high professional
•    Electrical/electronic systems                             standard and seek to correct abuses
•    Heating and air conditioning                              within the industry
•    Manual drive train and axles                        ASA members receive ongoing informa-
                                                         tion, such as service bulletins, legisla-
•    Brakes
                                                         tive updates, and environmental
•    Suspension and steering                             information. Members display the red,
•    Engine performance                                  white and blue ASA logo.
•    Advanced engine performance                         Further information is available on the
                                                         ASA website at www.asashop.org, or by
ASE certifications that apply to emis-
                                                         phone at 877-272-4563.
sions failures are:
•    electrical/electronic systems (code
     A6)
•    engine performance (code A8)
•    advanced engine performance                         The Alliance of Automotive Service
     (code L1)                                           Providers (AASP) is a national associa-
                                                         tion representing the automotive service
Further information is available on the                  industry in the United States. AASP
ASE website at www.asecert.org.                          affiliates represent over 7,000 mechani-
                                                         cal and collision repair shops nation-
                                                         wide.
                                                         AASP works to strengthen its state and
                                                         regional affiliates by:
                                                         •     Promoting common business
                                                               interests
                                                         •     Forging strategic alliances
                                                         •     Monitoring federal legislation and
                                                               regulations
                                                         Further information is available on the
                                                         AASP website at
                                                         www.autoserviceproviders.com, or by
                                                         phone at 651-290-6267.
                Average REI this period: 90 for shops listed in this report, 76 for all shops.             45
Repair Facility Diagnostics
On-Board Performance Report                                                      October 2005
                                                   to prevent expensive damage and high
On-Board Diagnostics - Generation II                                         flashing,
                                                   emissions. If the MIL isSuccessful Total
                                                                      IM240
Business Name                  Address                   Telephone   Trained Repairs Repairs REI
(OBDII) is a complex computer system               immediate service is required or
installed on 1996 and newer cars and               expensive damage may result.
light trucks. This system is an early              How is this test performed?
warning of potentially high emissions.             When a 1996 or later model vehicle is
How is the driver notified of a                    brought into the emissions station test
problem?                                           lane, a connector is attached to its
The driver is notified when a special              OBDII system, and the test computer
lamp on the dash called a Malfunction              looks for problems that have been
Indicator Lamp (MIL) comes on. This                identified by the OBDII system.
light is reserved for emissions control            What is checked when the OBDII
and monitoring systems. The MIL is                 test is performed?
turned on when OBDII finds a fault that            Three pieces of information are down-
could cause emissions to exceed                    loaded from the car or truck:
standards.
                                                   1. Whether the MIL is commanded to be
Which light is the MIL?                                on or off;
Automobiles use a variety of warning               2. Readiness monitor status; and
lamps to notify drivers of different
                                                   3. Which, if any, diagnostic trouble
conditions. However, in the case of the
emissions MIL, either the phrase                       codes are stored in the vehicle’s
“Service Engine Soon,” or “Check                       OBDII system.
Engine,” is used, as in the following              What are the OBDII test results
examples:                                          used for?
                                                   The results of the OBDII test help repair
             VICE ENG                              technicians to diagnose and repair
         S ER SOON INE                             vehicles that fail the emissions test.
                                                   They can also warn of any impending
                                                   problems with emissions control
                                                   systems before they become serious.

              Check                                What are diagnostic trouble
                                                   codes?
              Engine                               Diagnostic trouble codes are stored to
                                                   indicate which system or component
                                                   might be causing the problem. Even
Or, a standard symbol can be used as in
                                                   though this is helpful to the repair
this example:
                                                   technician, diagnostic time charges will
                                                   generally be needed to isolate the
                                                   problem and identify the proper repair.
                                                   Are OBDII related repairs covered
                                                   by warranty?
                                                   Federal law requires that the emission
What does it mean if the MIL is on?                control systems on 1995 and later model
OBDII turns the MIL on when it finds a             year vehicles be warranted for 2 years or
condition that may cause high engine or            24,000 miles. Many automakers provide
evaporative emissions. In some cases, it           extended warranty coverage beyond
means that immediate service is needed             what is currently required by federal law.
          Average REI this period: 90 for shops listed in this report, 76 for all shops.     46
Repair Facility Performance Report
Federal law also requires that the on-                            October 2005
                                                Frequently Asked Questions
board computer and the catalytic                                                      vehicle
                                                If your vehicle failed the IllinoisTotal
                                                                   IM240 Successful
Business Name                  Address                 Telephone  Trained  Repairs Repairs REI
converter on 1995 and later model year          emissions test, it needs to be repaired
vehicles be warranted for 8 years or            and re-tested. These are some of the
80,000 miles. Check with your repair            questions most frequently asked by
facility, dealership or manufacturer for        owners of vehicles that fail the test. If
complete warranty coverage.                     you have any questions not listed here,
                                                please speak to a customer service
Readiness Monitors                              representative at any vehicle emissions
Readiness monitors are devices that are         test station.
part of a vehicle’s on-board computer.            Why did my vehicle fail the
They are used to detect if the vehicle’s          emissions test?
emissions system is functioning                   The Illinois vehicle emissions test uses
properly. Each monitor keeps track of a           four different types of tests, depending
different function or component. If your          on the age and design of each specific
vehicle has been recently serviced – or           vehicle tested. The primary tests are an
had the battery disconnected/replaced             idle exhaust test, an IM240 exhaust test,
or otherwise had the power removed –              an OBDII (On-Board Diagnostics) test,
the OBD system may have been reset to             and a gas cap pressure test.
“not ready” condition.
                                                  The gas cap(s) on most vehicles are
In most cases, vehicles perform readi-            tested to make sure they do not let gas
ness checks during normal driving.                fumes escape into the atmosphere. The
These checks may require several days             OBDII system of most 1996 and newer
of routine city and highway driving.              vehicles is tested. (For further informa-
1996 and 1997 model year vehicles may             tion on OBDII, look for the On-Board
require more driving than newer                   Diagnostics section in this booklet.)
vehicles. Your owner’s manual may also            Model year 1995 and older vehicles
contain helpful information on preparing          receive an IM240 exhaust test or an idle
your OBD equipped vehicle for an                  exhaust test, whichever is appropriate
emissions test.                                   based on the technology and design of
However, when readiness monitors do               the vehicle being tested.
not run and remain “not ready” after              Your vehicle failed for one or more of the
several weeks of routine city and                 following reasons:
highway driving, it is very possible that
something is preventing the computer              •     The vehicle is producing excessive
from monitoring the emissions control                   levels of hydrocarbons and/or
system and the problem needs to be                      carbon monoxide.
diagnosed and repaired by a qualified             •     The gas cap is leaking vapors.
repair technician.                                •     The check engine light has been
Employees at the emissions test station                 commanded on, indicating a
are trained and experienced in perform-                 potential problem with the on-board
ing emissions tests, but they are not                   diagnostic system (OBDII) that
qualified repair technicians. Thus, they                could result in excessive emissions.
are unable to tell you what is necessary          Specific details for your test are printed
to repair a failed vehicle or to get              on the Vehicle Inspection Report. For
readiness monitors to run.                        further information, speak with the
                                                  customer service representative in the
                                                  testing station office or at your repair
                                                  facility.
          Average REI this period: 90 for shops listed in this report, 76 for all shops.   47
I maintain my car and it is running
Repair Facility Performance Report                                               October gas
                                                   that come from motor vehicles. The 2005
fine, so why did it fail the test?                                    checks your Total
                                                   cap pressure test IM240 Successful vehicle’s
Business Name                  Address
Generally, emission-control devices                       Telephone Trained  Repairs Repairs
                                                   gas cap for leaks, and also checks thatREI
have little impact on the driveability of a        your gas cap is the correct type for your
vehicle. Your vehicle may appear to be             vehicle.
operating fine but have an emissions               I failed only the gas cap portion
system failure. Even the best main-                of the test. What do I do now?
tained vehicle might experience these
                                                   First, obtain a replacement gas cap. The
types of failures.                                 cap must be the correct cap for the year,
Do I have to use a repair facility                 make and model of the vehicle. Then,
listed in this booklet?                            take the vehicle and cap to a test
No, but this booklet is an informational           station. Do not get in line for a test; go
source that helps motorists to select a            directly to the office. If the replacement
repair facility that has been successful           cap passes the gas cap portion of the
at diagnosing and repairing emissions-             test, a pass certificate will be issued.
related problems. Shops that employ at             Why can’t the emissions station tell
least one technician who has success-              me what’s wrong with my vehicle?
fully completed a specific training                Station personnel are only qualified to
program to diagnose and repair vehicles            test vehicles. They are NOT qualified to
that fail an enhanced emissions test are           repair vehicles, and they are instructed
also indicated. We strongly suggest that           not to diagnose or repair emissions test
you consider having your vehicle                   failures.
repaired by a technician that has
completed such a training program.                 What is a waiver?
                                                   A vehicle may qualify for a waiver for
Why is a “pre-existing condition”
                                                   the current test period if it has failed at
a concern?                                         least two tests and fulfills all waiver
Vehicles are expected to perform as                requirements listed on the back of the
designed during the emissions test. If a           Vehicle Inspection Report. Very few
vehicle has symptoms suggesting a                  vehicles qualify for waivers. With proper
problem, operating the vehicle could               diagnosis and repair, most vehicles will
cause further damage and/or interfere              pass a re-test before qualifying for a
with the emissions test. A pre-existing            waiver.
condition could also cause a part to fail
during the test due to age, wear, neglect          Where do I take my vehicle to be
or previous damage. Care is taken to               repaired and how can this book
avoid problems during the test, but                help me select a repair shop?
motorists are ultimately responsible for           Although you are not required to do so,
the condition and normal operation of              it is strongly recommended you
their vehicles. Vehicles that cannot be            consider having the vehicle repaired by
operated safely during an emissions test           a technician who has completed a
are probably not safe to operate on the            specific training program to diagnose
road. If you are in doubt about the                and repair emissions related problems.
condition of your vehicle, you should              This report can be used to assist in the
consider consulting a repair technician            selection of a repair facility. It contains
before an emissions test.                          the business name, address and
                                                   telephone number of shops that have
Why was my gas cap tested?
                                                   performed five or more emissions repairs
Evaporating gasoline causes approxi-
                                                   over a recent six-month period. It
mately 40% of ozone-forming emissions
                                                   indicates whether a shop employs a
          Average REI this period: 90 for shops listed in this report, 76 for all shops.    48
Repair Facility Performance Report
technician trained in emissions-related             What is a dynamometer, and why  October 2005
repairs, the number of successful repairs           does it make so much noise?
                                                                        IM240 Successful Total
Business Name                  Address                     Telephone   Trained  Repairs Repairs REI
and a shop’s effectiveness rating known             A dynamometer is a treadmill-like device
as the Repair Effectiveness Index (REI).            that allows a vehicle to power a set of
The REI is a score based on the number              rollers that spin in sync with the
of effective repairs. The highest REI               vehicle’s rotating tires. It applies a light
possible is 100%.                                   load to the vehicle’s drive wheels to
Can I do my own repairs?                            simulate road conditions. It is an integral
Yes, but today’s modern fuel-injected               part of the emissions testing equipment
and computer-controlled vehicles                    that allows simulation of city and
present unique challenges to the                    highway driving conditions in order to
automotive repair industry. Emission                obtain accurate exhaust emissions
failures generally require a higher degree          readings from today’s computer-
of training and expertise to diagnose and           controlled vehicles. Much of the noise
repair — even for veteran technicians.              you hear while the dynamometer is in
The typical vehicle owner could                     operation comes from the rollers and
experience considerable difficulty                  equipment below the floor, not from
finding and repairing the problem(s)                your vehicle. The engine may sound
responsible for an emissions failure. It is         unusually loud because it is being
also important to remember that repairs             driven inside a metal building.
made for model year 1981 and later must             Could the dynamometer have
be made by a recognized repair techni-              caused my vehicle to fail?
cian to count towards a waiver.                     No. Driving a vehicle on a dynamometer
Why does my repair facility                         allows the testing equipment to measure
charge for diagnostic work when                     emissions during simulated city and
I received a “Repair Diagnostic                     highway driving cycles. Your vehicle
Report” at the emissions station?                   type was certified by the manufacturer
The Repair Diagnostic Report and the                on a dynamometer. During the emissions
Vehicle Inspection Report give your                 test, the drive wheels of a vehicle spin
technician the emissions test results for           the dynamometer — the dynamometer is
your vehicle. It may also contain                   NOT used to turn the wheels. The speed
information from an OBDII equipped                  and acceleration rates achieved during
vehicle’s computer. The technician can              the emissions test are relatively low,
use this information to help diagnose a             compared to normal driving conditions.
problem(s) that caused the vehicle to fail          The highest speed attained during a
the test. The report does not identify              fullterm test is 57 m.p.h..
what component(s) is at fault. While this           I had repairs made to my vehicle,
information is helpful to your technician,          what do I do now?
it cannot pinpoint the actual repairs that          Have the technician who performed the
must be made. The technician uses this              repairs complete the “Repair Data
information, combined with his/her                  Section” on the back of the Vehicle
training and experience, and a variety of           Inspection Report, then take the vehicle
diagnostic equipment to determine what              to a test station for another test. Be sure
repairs will be needed.                             to bring all receipts for the emissions-
                                                    related repairs that were performed
                                                    when you return.


           Average REI this period: 90 for shops listed in this report, 76 for all shops.       49
Do I have to go into the office
Repair Facility Performance Report                 rejected because the OBDIIOctober 2005
                                                                                   system has
before I have my vehicle re-                       not evaluated enough of the emissions
                                                                     IM240 Successful  Total
Business Name                   Address
tested?                                                   Telephone Trained  Repairs
                                                   control systems on that specificRepairs REI
                                                                                       vehicle
Not unless your vehicle failed three or            to ensure a valid test. See the section
more tests. After failing three or more            entitled “On-Board Diagnostics” for
tests, visual inspection of the vehicle            further information about OBDII
and review of repair receipts are required         systems, readiness, and setting moni-
before another test can be performed.              tors.
What if I can’t afford to have my                  OBDII catalyst monitor status
vehicle repaired right now?                        Vehicles that fail an OBDII test with
You can apply for an Economic Hard-                diagnostic trouble codes (sometimes
ship Extension, which gives you more               referred to as “fault codes”) for
time to get your vehicle fixed so it can           problems with catalyst efficiency are
pass the test or receive a waiver. You             rejected if they return for a re-test and
must qualify for the extension by                  the catalyst monitor is “NOT READY.”
meeting certain requirements listed on             In these cases, the catalyst monitor
the economic hardship extension                    must be “READY” at the time of any
application form that is available at any          retest. See the section entitled “Under-
Air Team station. See a customer service           standing On-Board Diagnostics” for
representative for further information or          further information about OBDII
call the Illinois EPA at 847-758-3400. The         systems, readiness, and setting moni-
economic hardship extension applica-               tors.
tion is also available on the Illinois EPA         Fluid leaks
website at www.epa.state.il.us/air/vim/            Vehicles that actively leak more than a
forms.                                             few drops of fluids during a pretest
Is there any consumer protection                   inspection of the vehicle are rejected
available in Illinois?                             because they pose significant safety
Illinois law requires repair shops to make         concerns. Fluid leaks may indicate a pre-
specific disclosures to consumers and              existing condition, pose a risk of further
prohibits certain unlawful practices. For          damage while operated on the dyna-
additional information you may contact             mometer, and can even pose a fire threat.
the Illinois Attorney General’s office at          Overheating
312-814-3000 or 800-386-5438 in Chicago,           Vehicles producing steam under the
or 618-529-6400 or 800-243-0607 in the             hood, or showing HOT on a temperature
Metro East St. Louis area.                         gauge/warning light, or are actively
                                                   leaking coolant are rejected because
Why Vehicles are Rejected                          they pose safety concerns. Overheating
Vehicles can be rejected from the test             may indicate a pre-existing condition,
lanes for a variety of reasons. Gener-             pose a risk of further damage while
ally, there is a problem with the vehicle          operated on the dynamometer, and can
that prevented a safe and proper                   even pose a fire threat.
emissions test. Rejects do not count as            Ineffective brakes or brake
tests. Some of the reasons vehicles are            systems
rejected follow:                                   Vehicles are rejected when the brakes
OBDII readiness status                             will not stop the drive wheels on the
Vehicles that do not have a sufficient             dynamometer or when a brake warning
number of monitors set to “ready” are              light is illuminated on the dashboard.
                                                   These vehicles cannot be tested
          Average REI this period: 90 for shops listed in this report, 76 for all shops.   50
Repair Facility Performance Report
because the required drive trace cannot                                           October
                                                    inspector, and can potentially cause 2005
be properly followed during the test,               further tire damage.
                                                                      IM240 Successful Total
Business Name                  Address                      Telephone   Trained   Repairs   Repairs   REI
and the lack of effective braking power
                                                    Missing lug nut(s)
raises a safety concern for the inspector.
                                                    Vehicles are rejected when a wheel on
Exhaust system                                      the drive axle is missing more than one
Vehicles are rejected if an exhaust pipe            lug nut. Such a condition jeopardizes
or muffler has holes in it or is leaking,           the safety of the inspector and can
broken, rusted-out, or missing. These               potentially cause further damage.
vehicles cannot be tested because test
                                                    Incomplete repair data
equipment cannot be properly positioned,
                                                    Vehicles are rejected for a re-test when
or because the exhaust stream may be
                                                    the Repair Data Section on the back of
diluted preventing an accurate test.
                                                    the previous Vehicle Inspection Report is
Dilution                                            not completed, or the Vehicle Inspection
Vehicles are rejected when the exhaust              Report is missing. Complete repair data
stream is diluted. These vehicles cannot            is required in order to perform a re-test.
be tested because the condition of the
                                                    Warning lights illuminated
vehicle prevents an accurate test.
                                                    Vehicles are rejected when any warning
Worn or damaged tires on the                        light on the dashboard is illuminated.
drive axle                                          (The emissions Malfunction Indicator
Vehicles are rejected when the tires on             Light is not a warning light. See the
the drive axle are visibly worn or                  OBDII section of this booklet.) These
damaged. These vehicles cannot be                   vehicles cannot be tested due to safety
tested due to concerns for the safety of            concerns, the possibility of damage to
the inspector and because of the                    the vehicle and test equipment during a
potential for further tire damage.                  test, and the risk of potential fire. The
                                                    vehicle must be repaired and the
Locked gas cap
                                                    warning light extinguished before being
Vehicles with locked gas caps are
                                                    tested, or a release form can be signed in
rejected if the driver does not have a key
                                                    some cases.
for the gas cap. These vehicles cannot
be tested because the required gas cap              Poor wheel alignment
pressure test cannot be performed while             Front-wheel-drive vehicles are rejected
the gas cap is locked on the vehicle.               when the vehicle cannot be controlled
Even if a motorist has a locking gas cap            on the dynamometer due to wheel
but does not normally tighten it enough             alignment problems. These vehicles
to lock it, the driver must have the key            cannot be tested due to the risk of
so the cap can be unlocked from the gas             further damage on the dynamometer,
cap tester after the test is completed.             safety concerns for the inspector, and
                                                    the possibility of the vehicle jumping off
Compact spare tire on the drive
                                                    the dynamometer.
axle
Vehicles with a compact spare tire on the           Grossly underpowered vehicles
drive axle are rejected for safety reasons.         Vehicles are rejected that are unable to
A compact spare tire on the drive axle              accelerate to the speeds required by the
creates an imbalance on the dynamom-                IM240 drive trace. These vehicles
eter, jeopardizes the safety of the                 cannot be tested because the vehicle is



           Average REI this period: 90 for shops listed in this report, 76 for all shops.             51
Repair Facility Performance Report of
unable to complete required elements                Host computer offline October 2005
the test. In addition, such an underpow-            Vehicles are rejected when the emissions
                                                                       IM240 Successful Total
Business Name                  Address
ered condition indicates potential pre-                    Telephone
                                                    test station host Trained Repairs Repairs REI
                                                                      computer system is
existing damage, and raises concerns for            down, unless the motorist provides an
the safety of the inspector and the                 acceptable source document, such as a
possibility of further vehicle damage or            vehicle emissions test notice. It is
fire.                                               recommended that motorists always
                                                    bring their test notice to the station,
Misaligned gear shift indicator
                                                    even though it is rarely needed.
Vehicles are rejected when the gearshift
indicator does not properly indicate                Too early
what gear the transmission is in. These             Vehicles that are not eligible for a test
vehicles cannot be tested for safety                are rejected. This usually occurs when a
reasons and because the vehicle can be              vehicle is brought in for a test before it
damaged or involved in a crash if not               has been assigned a test month.
placed in the appropriate gear.
                                                    Vehicle exceeded three-test limit
Damaged driver’s door                               After failing three tests, no further tests
Vehicles are rejected if the driver’s door          will be granted unless the motorist
will not open. Such a condition jeopar-             provides credible evidence that appro-
dizes the safety of the inspector during            priate repairs have been completed since
the test process.                                   the last test. These repairs would have
                                                    to indicate that the vehicle may pass
Damaged steering column
                                                    another test, and a visual inspection will
Vehicles are rejected if they cannot be
                                                    be performed to ensure that all required
shifted or started in a normal fashion.
                                                    emission-related components are
Such a condition jeopardizes the safety
                                                    present on the vehicle.
of the inspector during the test process.
                                                    The idle speed is too high
Missing VIN
                                                    The engine idle speed must be below
Vehicles are rejected if the vehicle
                                                    1300 rpm and above 350 rpm to be tested.
identification number cannot be located
                                                    (This applies only to idle exhaust tests.)
on the vehicle. These vehicles cannot
be tested because inspectors cannot                 Noise
verify that they are testing the correct            Vehicles are rejected for abnormal
vehicle.                                            engine or drive train noises that may
                                                    indicate significant mechanical problems
Vehicle stalled
                                                    exist. These vehicles cannot be tested
Vehicles are rejected that will not start in
                                                    for safety reasons and to prevent further
the test lane. The vehicle must be turned
                                                    damage to the vehicle.
off during certain parts of the test. If
they do not re-start, the test cannot be
completed.




           Average REI this period: 90 for shops listed in this report, 76 for all shops.     52
Repair Facility Performance Report
Why Some Lanes Move                                 •                                October
                                                          A small number of vehicles are 2005
Faster Than Others Address                                                      by computer
                                                          randomly selected Successful Total to
                                                                         IM240
Business Name                                               Telephone   Trained  Repairs Repairs REI
                                                          receive back-to-back tests for
There are many reasons the test lanes
                                                          statistical and research purposes,
move at varying rates. A wide range of
                                                          which further ensures accuracy.
vehicles is tested, and several different
test procedures are used. Selection of              •     Generally, OBDII tests are faster
the proper test procedure is done                         than other tests; however, some
automatically by computer, based on                       manufacturers place the data link
the age and design of each specific                       connector that must be accessed to
vehicle. The condition of each vehicle                    perform an OBDII test in nonstand-
presented for a test is the biggest factor                ard locations. It takes added time
in throughput rates. Other reasons the                    for lane inspectors to refer to
test lanes move at different rates are:                   manuals and locate the connector.
•    All vehicles receive a gas cap test            •     The length of time a vehicle is
     during the emissions test. Addition-                 driven on the dynamometer during
     ally, three different test types are                 an IM240 test varies from 31
     used depending on the age and                        seconds to 240 seconds. Vehicles
     design of each specific vehicle                      with properly operating emissions
     tested, and these tests take different               systems pass in as little as 31
     amounts of time to perform.                          seconds, but vehicles producing
•   The analyzers in every lane must be                   higher levels of hydrocarbons and/
    purged of exhaust gases from the                      or carbon monoxide are given a full
    previous test before another test                     240 seconds to pass.
    can be initiated. This process can              •     Some vehicles fail to start or quit
    take time when the exhaust of the                     running while in the test lane,
    previous car tested was particularly                  requiring that the vehicle be pushed
    dirty.                                                or towed from the building. This
•   Analyzers are automatically                           affects lane throughput significantly.
    calibrated periodically throughout
    the day to ensure accuracy. Lane
    inspectors do not know when these
    calibrations will occur, and they
    generally take several minutes to
    complete.




           Average REI this period: 90 for shops listed in this report, 76 for all shops.        53
Repair Facility Performance Report
Voluntary Test                                                                         October 2005
For a $20 fee, any gasoline-powered                                      IM240    Successful Total
Business Name                  Address                      Telephone   Trained     Repairs Repairs   REI
vehicle can receive a voluntary
emissions test.
This service may be used by anyone, for
example:
•     Individuals considering the
      purchase of a used vehicle.
•   Out-of-state residents whose
    vehicles are temporarily in Illinois
    and need emissions tests to comply
    with their home-state requirements.
•   Auto repair technicians to verify
    repairs and improve customer
    satisfaction.
The voluntary test is not considered an
official test for Illinois vehicles subject
to testing.
Only the appropriate test type (idle,
IM240, or OBDII) for the year and type
of vehicle present will be performed.
To obtain a voluntary test, stop in the
office to purchase a voucher before
entering the test lanes. Payment must be
made in cash — checks and credit cards
are not accepted.




    Disclaimer
    This report is not intended as a recommendation or endorsement by the
    Illinois Environmental Protection Agency (EPA), the Air Team, or their
    contractors and employees. This report is intended only as an information
    source to help vehicle owners locate repair facilities to repair vehicles that
    fail an emissions inspection. Inclusion in this report does not signify that
    these repair facilities possess particular repair skills or that they are the only
    such facilities qualified to make emissions-related repairs. The facilities
    included in this report repaired at least five emissions failures during the
    preceding six months and achieved a Repair Effectiveness Index of at least
    75%. Additionally, because of the nature of the information included in the
    report and the manner in which it is compiled, the Illinois EPA and the Air
    Team make no representations as to and do not warrant its accuracy. It is
    important to remember that it remains your right and responsibility as a
    consumer to evaluate and choose a repair facility.


           Average REI this period: 90 for shops listed in this report, 76 for all shops.             54
 Repair Facility Performance Report Time Hotlines
                               Wait                                                     October 2005
                                                                          IM240    Successful Total
 Northeast Stations
 Business Name                    Address                    Telephone   Trained     Repairs Repairs   REI

 Addison                             Chicago-Wrightwood                     Markham
 425 S. Lombard Rd.                  4150 W. Wrightwood Ave.                3824 159th Pl.
 800-715-0566                        800-722-4964                           800-872-4214
 Bedford Park                        Chicago Heights                        Naperville
 5231 W. 70th Pl.                    191 S. Halsted St.                     435 Weston Ridge Dr.
 800-872-0844                        800-872-5701                           800-872-1320
 Chicago-43rd St.                    Crystal Lake                           Palatine
 1344 W. 43rd St.                    195 Liberty Rd.                        508 S. Hicks Rd.
 800-722-6216                        800-436-6907                           800-437-1480
                                                                            Skokie
 3134 W. 76th D
 Chicago-76th St.*                   Downers Grove
           ESt.
  LOS
                                     5106 Walnut Ave.                       3555 W. Jarvis Ave.
C800-722-6394                        800-872-0946                           800-717-0479
 Chicago-114th St.                   Elk Grove Village                      South Elgin
 830 E. 114th St.                    2450 Landmeier Rd.                     745 Schneider Dr.
 800-872-0744                        800-437-1716                           800-437-1891

                                               ED
 Chicago-Fillmore                    Hillside*                              Volo

                                      LOS
 5618 W. Fillmore                    4141 W. Harrison                       26677 W. Commerce Dr.
 800-722-4530                       C800-722-4161                           800-434-2935
 Chicago-Forest Preserve             Joliet                                 Waukegan
 6959 W. Forest Preserve             3501 Mall Loop Dr.                     2161 Northwestern Ave.
 800-722-2024                        800-872-1862                           800-422-7888
 Chicago-Webster                     Lincolnshire
 1850 Webster Ave.                   580 Bond St.
 800-722-4563                        800-436-7566




 Metro East Stations
 Belleville                           E. St. Louis
 2315 Old Collinsville Rd.            1801 E. Broadway St.
 800-243-3324                         800-239-6826
 Collinsville                         Pontoon Beach
 5415 Horseshoe Lake Rd.              1000 E. Chain of Rocks
 800-238-7578                         800-872-9047
 Columbia                             Wood River
 324 Southport Dr.                    1710 Vaughn Rd.
 800-245-8662                         800-872-8184



 * Closed October 1, 2005.
            Average REI this period: 90 for shops listed in this report, 76 for all shops.             55
Repair Facility Performance Report                                                          October 2005
                                                                              IM240    Successful Total
Business Name                         Address                    Telephone   Trained     Repairs Repairs   REI
    NOTE
    The ability of the Illinois Air Team to effectively rank repair facilities
    listed in this report depends in part on you.
                                                                  Make sure your repair
                                                                  technician fills out all parts
                                                                  of the Repair Data
                                                                  section located on the
                                                                  back of the Vehicle
                                                                  Inspection Report, and
                                                                  make sure you bring the
                                                                  completed Vehicle Inspec-
                                                                  tion Report with you to
                                                                  the test station when
                                                                  returning for a re-test.
                                                                  You will not be able to get
                                                                  a re-test unless complete
                                                                  repair data is provided on
                                                                  the back of the Vehicle
                                                                  Inspection Report.
                                                                  With everyone’s coopera-
                                                                  tion, we will all be able to
    Back of the Vehicle Inspection Report.                        breathe cleaner air.




    For more information,
    N      See the Customer Service Representative at any test
           station, or
    N      In Northeastern Illinois, call us at (847) 758-3400, or
           in the Metro-East St. Louis area, call (800) 635-2380,
           or
    N      Visit our website at www.epa.state.il.us
                Average REI this period: 90 for shops listed in this report, 76 for all shops.             56

				
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