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Chapter 3 - Editor's Web Challenge This memo has many errors in spelling, proofreading, and sentence structure. Correct comma splices, run-on sentences, and fragments. To: Lynn Seaman <email@example.com> From: Your Name <firstname.lastname@example.org> Subject: SUGGESTIONS FOR USING E-MAIL EFFECTIVELY Cc: Bcc: Attached: Thanks, Lynn, for allowing me to attend the seminar titled "Using E-mail More Effectively." Here is a rough-draft summery of the important points that I learned, some of these pointers might be helpful to share with the entire staf. * Consider your audience, show respect for the recipent's time and attention. People seem to forget that a real live person is on the other end of e-mail. * Always address messages to a particular person, no-name messages can be to easily misdirected or over looked. * Increase your credibility and sincerity. By including as much identification information as possible in a contact message. In some instances, your name and e-mail address are enough. A street address and/or phone number further establishes you as a real person and makes the correspondence less anonimous. * When writing to someone for the first time, be somewhat formal. Subsequent comunications may become more casual, however, it's safest to start out more formally. * Get to the point, most people on the Net don't have time to spend on anything unrelated to busness. * Before attaching files, check with the recipient as to whether he or she will accept them learn what format works best. Nothing is quit so frustrating as recieving a file that won't open. Or one that requires a special program to be opened. * Read e-mail carefully, then wait before firing off a reply. Computer-weary eyes can easily over look or missinterpret information on a first reading. The immediacy of e-mail makes it easy to respond too quickly too messages without thinking things over. * Scroll all the way down on your screen before sending messages. To make sure you haven't inadvertantly cut and pasted unwanted material. You probably don’t need to send back the entire text of a message you are answering. * Don't abandon traditionnal methods of communication. E-mail may be the most economicle way of communicating, however a real voice on the phone establishes a more personnal connection. * Spell check, spell check, spell check! Even casual corespondence should be proof read care fully. Nothing makes you look more un-professional than alot of words that are incorrectly spelled. No everyone is a rocket scientist, however a spell checker will do most of the work for you. I found these pointers to be very usefull. Please let me know if you would like me to prepare a final summarizing report. To distribute to the staff.
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