Guide for Residents

Document Sample
Guide for Residents Powered By Docstoc
					Guide for Residents
           September 2007

         Emergency Contacts
    (dialing from MCIS office telephones):

   Toronto Police                 9-911
   Campus Police (emergencies) 8-2222
   Caretaking                     8-6252
   Telephone repair               8-2000
   Working Alone Service          8-2323
   Walk Safer Service             8-7233
   Trinity College Porter 9-416-978-2522

            MCIS Contacts
    (dialing from MCIS office telephones):

   Reception                            8-9000
   Technical Support                    8-0318
         Munk Centre Residents’ Guide: Table of Contents

Introduction                                             1
Munk Centre Information                                  1

THE MUNK CENTRE BUILDING                                 2

The Building’s History                                   2
Main Reception                                           3
Hours of Operation                                       3

I.          Mail Room and Reception                      3
II.         Servery                                      3
III.        Residents’ Lounge                            4
IV.         Water                                        4
V.          Washrooms                                    5
VI.         Building Security                            5
VII.        No-smoking Policy                            6
VIII.       Pet Policy                                   6
IX.         Alcohol Policy                               7
X.          Dining Facilities                            7
XI.         The Trinity College John W. Graham Library   7

YOUR MUNK CENTRE OFFICE                                  7

XII.        Keys                                         7
XIII.       Signage                                      7
XIV.        Office Maintenance                           8
XV.         Heating and Cooling                          8
XVI.        Furniture                                    8
XVII.       Computer Equipment (& Wireless Access)       9
XVIII.      Setting up an E-mail Account for your
            Munk Centre Office                           13
XIX.        Obtaining a Library Card (Visitors)          17
XX.         Telecommunications                           17
MUNK CENTRE SERVICES AND FACILITIES                                       19

XXI.           Mail, Courier, and Fax Services                            19
XXII.          Photocopying Services                                      20
XXIII.         Supplies                                                   20
XXIV.          Teaching Support Services                                  21
XXV.           Financial Services                                         21

MUNK CENTRE SEMINARS AND CONFERENCES                                      24

XXVI.          Conference Services                                        24
XXVII.         Lounge and Seminar Room Usage Regulations and Fees         25
XXVIII.        Event Notices                                              25

         Campus Beverage Service memorandum
         Protocols for Seminar Room usage
         Cleaning services

           Map of on- and off-campus dining facilities in the vicinity
           Thermostat
           Campus map


              Directory of Munk Centre Programs, Centres, and Institutes
                   THE MUNK CENTRE FOR
                          A RESIDENT’S GUIDE

The Munk Centre for International Studies (MCIS) at the University of Toronto and
Trinity College is home to some three dozen Centres, Institutes, and Programs that
specialize in international studies. The mandate of the Munk Centre is to foster
interdisciplinary scholarship and faculty and student exchange, as well as to create
opportunities for members of the private, public, and not-for-profit sectors to join in
collaborative research, teaching, and public education.

The Munk Centre houses faculty members, visiting scholars, graduate students, and
administrative staff. (See Appendix A for directory of programs and visit the web site: for a directory of residents.) This guide is intended to meet the
information needs of all users of the Centre. Because our procedures are complex and
non-standardized, however, the guide covers only the more general issues that
residents and visitors will need to know about. Further details and more specialized
information can be obtained from MCIS staff and your administrator.

The Centres, Institutes, and Programs at the Munk Centre sponsor a busy schedule of
events (lectures, workshops, conferences), many of which are open to the public. A
weekly listing of events is posted just inside the entrances to North House and South
House. Daily listings of events for each house are posted every day on the outside of
the entrances to North and South Houses.

Munk Centre Information

Web site:
The web site contains information on events, the constituent Centres, Institutes, and
Programs, and publications. It also has a directory of faculty, staff, and visiting scholars
at the Munk Centre, which provides contact information.

Munk Centre Directory
The Munk Centre Directory can be found on the MCIS web site at The directory contains listings for faculty, staff, and visiting
scholars. Ensure that your information is up to date by visiting the directory site. Any
changes or updates should be directed to your administrator. Make sure that a
Resident Information Form (downloadable from the Munk Centre web site under
―Resources‖) is on file with the Receptionist.

The listserv provides information on events sponsored by the Centres, Institutes, and
Programs at the Munk Centre. Every Monday, subscribers receive a digest of events
covering the next two weeks. The list also provides timely updates in case of
cancellations or room changes. MCIS-L is not a discussion list and does not accept
postings from its members. All Munk Centre residents should subscribe to MCIS-L.

To subscribe, click on the link on the Munk Centre homepage,

Munk Centre Monitor
The Munk Centre newsletter, Munk Centre Monitor, is published two times a year, in
Fall and Spring. It provides information on the activities of the constituent Centres,
Institutes, and Programs at the Munk Centre, current research activities, as well as
Munk-sponsored events such as TVO town halls, the Gelber Prize, and conferences.

To receive the newsletter, please contact the receptionist at
or 416-946-8900. The newsletter is also available on the web site under ―Publications.‖

                          The Munk Centre Building

The Building’s History: The 100 year old building that houses the Munk Centre, known
as Devonshire House, is said to be the oldest university residence in Ontario not
affiliated with a college. Initial funding was pledged by E. C. Whitney, brother of Sir
James Whitney, Premier of Ontario; the remaining funding was donated by the Friends
of the University of Toronto and the Government of Ontario. There was sufficient
funding to build only three of the four wings originally envisioned. Devonshire House
was designed by eminent architect Eden Smith in the Arts and Crafts Style. Devonshire
House was ready for occupancy in 1907 – room and board cost $5.00 per week.
Residency was limited to men from the professional faculties, in particular the Faculty of
Engineering. Commemorative plaques for the men of each house who died in World
War I and the original corner stone have been remounted in the cloister.

Devonshire House was sold to Trinity College in 1961, and leased back to the
University. It ceased to function as a residence in 1997 when renovations began which
would transform it into the Munk Centre. This latest phase in the history of Devonshire
House was made possible by a generous donation by Peter Munk, a Canadian
philanthropist and business leader, and the international companies of which he is the
founding chairman and chief executive officer, Barrick Gold Corporation and TrizecHahn
Corporation. The extensive renovations were led by architect Tom Payne of Kuwabara
Payne McKenna Blumberg and completed in 2000.

Main Reception: South House, Room 165S, Telephone 416-946-8900.

Hours of Operation: The building is open to the public Monday through Friday, 9:00 AM
to 5:00 PM (closing hour is 4:30 PM during the months of July and August). The regular
receptionist takes lunch from 1:00 to 2:00 PM. The main interior doors remain unlocked
until 5:00 PM. Residents who require after-hours access to the building should consult
their program Administrator.

I.            Mail Room and Reception

Mail is received and distributed in the main reception area, room 165 of the South
House. Should you require a mailbox, one will be assigned to you in the mailroom. Your
mail will be placed in the slot above your name. You will be notified when a package
arrives in your name, and you will be requested to retrieve it within 48 hours. Access to
the mailroom is restricted to staff, faculty, and visitors with mailboxes.

II.           Servery

The servery (kitchen) is located in room 163 of the South House at the eastern end of
the corridor and is open during business hours, Monday to Friday 9am to 5pm. For
reasons of safety, hygiene, and consideration to other users, the servery must be left
clean at all times.

The servery is equipped with a dishwasher, microwave, fridge, toaster oven, toaster,
kettle, and coffeemakers. Small appliances must not be unattended when in use. Coffee
cups, glassware, plates, and silverware may be used by building residents, provided
they are returned within a reasonable time. All used mugs, cups, cutlery, plates, etc.
should be placed into the dishwasher for proper cleaning. Dishes are not to be left in the
sink. Monitoring the dishwasher is a shared responsibility: run dishwasher when full,
and unload when clean.

Coffee and tea are available. Residents using the coffee server should ensure that they
make fresh coffee if the urn is empty. If you are not sure how to make a fresh pot, there
are many people around who can help you (remove filter basket, discard filter and
replace with a new one, rinse out the coffee urn, place 1.5 bags of coffee in filter basket,
replace basket and urn, and press the ―brew‖ button). Cream and milk are supplied for
coffee and tea only. If you want large quantities of milk or cream for other purposes,
please bring your own. And if you notice that supplies (e.g., coffee, tea, sugar, milk,
cream) are getting low, please notify the receptionist in 165S.

Put your name on items that you store in the refrigerator. The fridge is cleaned out on a
regular basis, and should not be used for more than short-term storage. Food will be
discarded on clean-out days. Do not take food that is not your own unless you are told
that it is available. Keep food tightly sealed in plastic or containers.

Please make use of the recycling containers in the servery and dispose of garbage with

Staff members may have access to the china service, stored in a locked cabinet under
the sink, if they require it for special functions. This can be requested through the
receptionist in 165S.

The servery is frequently used by caterers for conferences and other special events.
During these times it would be appreciated if Munk Centre residents could reduce traffic
in the servery. Catered food in the servery is not to be touched unless there is a sign
explicitly stating that the food is to be eaten. In all cases food in the lounge is for the
attendees of the event only.

Updates and changes to these regulations can be checked on the website:

III.          Residents’ Lounge

The Lounge on the second floor of the South House is for the exclusive use of building
residents. Please see Regulations on Room Use in Section XXIX.

IV.           Water

Filtered water is available in the South House in the Servery next to the sink. Bottled
water is available in most lounges.

V.            Washrooms

Washrooms are clearly marked and are available on the basement level, second, and
third floors of South House, and on all floors in North House.

VI.           Building Security

Yellow emergency alarms are located in the basement of the North and South houses.
These alarms directly connect to University of Toronto Police.

It is vital that building residents be aware at all times of personal security issues.
The following basic security precautions are recommended:

1. If you see a suspicious person, please notify University of Toronto Police immediately
at 416-978-2222 (or 8-2222 if dialing from a campus phone). Note a description of the
person if possible.

2. Exterior doors must never be propped open.

3. The Working Alone Service is initiated and provided by the University Police (St.
George Campus) and is available to all members of the community who work on the
campus during the quiet hours of the evening, weekends, and statutory holidays. The
hours of this service are Monday to Friday 10:00 PM to 7:00 AM
and 24 hours during weekends and statutory holidays.

      Individuals wishing to utilize this service to enhance their personal safety while working
      alone may telephone the University Police at 416-978-2323 (8-2323 from your office

      When you call to register please provide:
       Your name, exact location and telephone number for your workspace.
       Emergency contact name and telephone number (optional).
       Your estimated time of departure. Please contact the University Police to confirm
         your departure or if there are any changes.
      Separate registration is required each time you wish to use this service.

      Your mode of travel, vehicle description (if applicable), including licence plate number
      and the location where your vehicle is parked.
      Will you require a Walksafer escort after work?

4. Let someone know if you are in the building after hours or on weekend. When
entering and exiting the building after hours ensure that the door closes and locks firmly
behind you (this is particularly necessary for the main doors that close by automatic
mechanism). Break-ins and thefts have taken place in the past: make sure that your
office windows are shut and your office door is locked when you leave. Do not leave
valuables in your office at any time. If at any time you feel you need assistance, call
Campus Security immediately at 416-978-2222 (8-2222 from a campus phone) or call
911 (9-911 from a campus phone).

For non-emergency situations (e.g., locked out of your office), contact the Trinity
College Porter: 416-978-2522, or the St. Hilda’s College Porter: 416-978-3562. There
may be a charge of $50.00 for this service.

You should ensure that all windows are locked securely when you leave your office, and
that the door is locked behind you.

VII.          No-smoking Policy

Smoking is not permitted anywhere in the Munk Centre building or in the cloister.

VIII.         Pet Policy

The Munk Centre abides by the Trinity College Pet Policy.

Trinity College has a tradition of tolerance for pets owned by members of the Trinity
community. As long as pets are well-behaved and under suitable control, they add to
the life of the community. On the other hand, pet owners must ensure that their pets do
not adversely affect that life by causing disruption, noise or discomfort. Pet owners must
also show consideration for members of the College who suffer from allergies or who
have a fear of particular creatures. The following policy will be effective from January 1,
2003, until further notice.

Note: Trained assistant dogs (e.g., seeing-eye dogs) are not considered ―pets‖ under
this policy.

1. Pets on Munk Centre property must be leashed and under the direct control of their
   owners or designated responsible persons in all public places at all times.
2. Pets may not be left unattended in any public place. This includes, but is not
   restricted to, hallways, stairwells, gardens, pathways.
3. In accordance with University of Toronto rules, pets are not allowed in the
   conference or seminar rooms.
4. Pets are not allowed in the Graham Library.
5. For reasons of health and safety, pets are not allowed in any area where food is
   prepared or served. At the Munk Centre, this includes, but is not restricted to, the

Failure to observe these rules will result in the pets in question being banned from the

IX.           Alcohol Policy

Alcohol consumption is not permitted anywhere in the Munk Centre building. If you are
involved in organizing an event on the premises and wish to serve alcohol, you can do
so only through the Campus Beverage Service. See alcohol policy memorandum

X.            Dining Facilities

There are no dining facilities or cafeterias in the Munk Centre building, but several are
available in the immediate vicinity. A map and listing at the end of this guide provides
information on these facilities.

XI.           The Trinity College John W. Graham Library

The Trinity College John W. Graham Library takes up the east wing of the Munk Centre.
The library houses a collection serving the needs of Trinity and Wycliffe Colleges’
undergraduate students, with special emphasis on the subjects taught in Trinity College.
The library’s regular hours during the term are: Monday to Thursday, 8:30 AM to 11:45
PM; Friday, 8:30 AM to 8:45 PM; Saturday, 9:00 AM to 8:45 PM; and Sunday, 1:00 PM
to 11:45 PM.

                           Your Munk Centre Office

XII.          Keys

The policy on issuing keys varies from unit to unit. Please see your administrator. It is
forbidden to make duplicates. Lost keys will be replaced at your expense. Please note
that this expense may be high if a security risk is involved and it is necessary to re-key
the lock.

XIII.         Signage

The sign on your office door indicates the room number, the unit with which your office
is affiliated, and your name. Because there is a certain amount of changeover in office
occupancy, it is not always possible to get sign changes made in a timely manner.
Please be patient while your door sign is updated. If you have questions about the sign,
please contact your administrator.

XIV.          Office Maintenance

Your office contains a blue recycling container for waste paper and a small black plastic
garbage receptacle. The cleaning services will empty the black container once a week;
given the problem with mice in the Munk Centre, it is strongly recommended that you
empty the black container on a daily basis. The cleaning services do not empty the blue
container. Receptacles for garbage and recycling are located near the main stairwell on

every floor of the Munk Centre building. Details on cleaning service and building
maintenance, including contact telephone numbers, are available at the Munk web site
under ―Resources.‖

XV.           Heating and Cooling

Your office thermostat has three controls: a fan switch (on the left), a system switch (on
the right), and a temperature setting (on the bottom). The actual room temperature is
indicated in the upper horizontal slot on the face of the thermostat. Please note that the
fan switch is inoperative; the fan motor is controlled at the fan coil unit under the grille
on the windowsill.

Please note that the central heating system is turned off during the summer and the
central cooling system is turned off during the winter. During the summer, only the
COOL position on the system switch has an effect; and during the winter, only the
HEAT position has an effect. Adjust the temperature setting accordingly and avoid
pushing the setting all the way up or down – this will not change the room temperature
any faster, will result in overheating or overcooling, and wastes energy.

For complete detail, please refer to the attached thermostat illustration.

Windows must be closed and locked upon leaving the office. Unwanted four- and two-
legged visitors such as raccoons, squirrels, and thieves are able to enter the building
through open windows.

XVI.          Furniture

Caution must be exercised when moving furniture. The hutch on your desk is not
attached to the desk itself and will shift should you move the desk. Moving furniture is
ideally undertaken by the U of T Facilities and Services’ staff; there is a charge for this
service. Hanging pictures on the walls of your office is permitted, but must be done by
means of a Facilities and Services work order. Please consult with your unit

XVII.         Computer Equipment (& Wireless Access)

Computer equipment does not automatically come with your office. Please check with
your unit to determine what type of equipment you will have access to. You may bring
your own equipment, but please note that we are unable to support Mac equipment.

If you wish to purchase a computer, please review the Hardware Purchasing SOP at under ―Tech Support‖. Contact Sean Willett (MCIS IT
Manager, who can consult with regard to technology

purchases like a Dell desktop computer or notebook (Dell is a UofT preferred vendor).
Please note that if you choose not to purchase a Dell product, it is less likely that the
Munk Centre will be able to provide technical support.

**Wireless Internet Access @ MCIS**

You may now access the University of Toronto wireless network (UTORcwn) throughout
the Munk Centre and in the front garden. For more information on how to setup your
personal access to the wireless internet visit:

General User Tips and Tricks (Regarding Information Technology)

The Tech Team is here to help! If you have any questions or need help with anything,
please contact Sean Willett ( to set up an appointment and we
will do our best to demystify the technology and find a solution for you.

   1. DO NOT ASSUME THE INTERNET IS SAFE. Do not click on links you are
      unsure of; be very cautious when downloading programs (especially ―free‖
      things); do not automatically click OK when so prompted, and so forth. Exercise
      caution and common sense at all times, and be sure to make use of your virus
      scanning program.

   2. NEVER OPEN E-MAIL ATTACHMENTS, unless you are explicitly expecting the
      attachment. It is very easy to ―spoof‖ an e-mail address (as easy as writing a fake
      return address on an envelope), so do not assume that because the sender
      appears to be someone you know that it is in fact that person. Take a moment to
      e-mail: ―Did you mean to send this?‖

      mail is like a postcard: it is possible for people to read it without leaving a trace.
      Always assume that others have access to your e-mail.

      event the technical support team informs you about new threats and security
      issues always do your best to follow their recommendations. This helps them to
      do their job effectively, and keep you safe.

   5. ALWAYS USE COMPLEX PASSWORDS both for logging in to your computer
      and for network resources (e-mail, websites, online banking, etc.). For the Munk
      Centre login we require that you use a password of at least 6 characters
      including a combination of 3 of numbers, symbols, and uppercase and lowercase
      letters. Most security experts recommend that you use a password of
      approximately 14 characters.

   6. ORGANIZE AND BACKUP YOUR COMPUTER FILES. It is easier to find what
      you need and makes it easier to recover documents in case of a computer crash
      if the files are all in one place. Please use the ―My Documents‖ folder as your
      main storage point; this is the folder we back up to the server for those who are
      taking advantage of this service. For home or when traveling, use a removable
      storage device (USB key or drive, or CDRW) or upload to a server regularly.

   7. EDITING SHORTCUTS: When working with a document or spreadsheet these
      are some of the most commonly used keyboard shortcuts.
         a. Select text with your mouse, then Cut (Ctrl+X) or Copy (Ctrl+C)… click on
            the destination and Paste (Ctrl+V).
         b. Bold (Ctrl+B), Italicize (Ctrl+I), or Underline (Ctrl+U) your text.
         c. Make a mistake? Undo it! (Ctrl+Z) Undid too much? Redo (Ctrl+Y)

        a. Show the Desktop: windows key ( ) +D
        b. Switch programs: Alt+Tab, tap tab till you get the desired program)
        c. Open my computer: windows key ( )+E
        d. Selecting:
               i. Everything: Ctrl+A;
              ii. A continuous range of files: click on the first file, then hold Shift and
                  left click on the last file;
             iii. A non-contiguous set of files: hold Ctrl and left click with the mouse
                  to add or remove particular items
        e. When browsing the Internet:
               i. Back: Alt+left arrow
              ii. Forward: Alt+right arrow
             iii. Home: Alt+Home

   9. WHEN IN DOUBT, ASK. Far better to light a candle than to curse the darkness.
      Technology can be overwhelming, so don’t hesitate to ask for some help rather
      than spending hours trying to solve it yourself. You may also try taking a look at
      the internet. Websites such as are great for finding answers.

Logging in to your computer for the first time:
In many offices the computer that you use will have Windows 2000 or XP on it, in which
case you will have been set up with a user account on server which you must use to
access the computer.

   1. You will first be prompted to press Ctrl+Alt+Del… this is necessary as it prevents
      others from logging in maliciously without being at your computer.
          Press Ctrl+Alt+Del to advance.

   2. Now you will see the ―Log On to Windows‖ screen. Note that the user name is

             Replace admin with your User name.
             Enter “Change1” as your password (without the quotation
              marks), and click OK

   3. You will now be prompted to change your password. The password must be from
      6-8 characters in length and a combination of uppercase and lower case letters
      and numbers (if you use UTORMail then you may want to use the password from
      your UTORid). Please type in your new password once, and then a second time
      in the confirmation box.

To change your password at a later date:
   1. When running Windows press Ctrl+Alt+Del. This brings up the ―Windows
      Security‖ dialog box.

   2. To change your password click on the Change Password button and fill out the
      necessary fields.

A note on your account and security:
The account that you have been assigned with this user name is a normal ―user‖
account. In this mode some options on the Control Panel (or other system settings
areas) are restricted and anyone using your system will be prevented from installing
certain software which would change the system settings. This is done as a security
precaution to limit the damage that anyone who accesses your system (i.e., a hacker)
can do. If you need to use the Administrator account on your system please contact:

              Sean Willett            416-946-8904

Troubleshooting for your printer
If your computer has been set up to print to the appropriate HP printer, you may still
experience problems on occasion. If your documents are not printing at all here are
some steps you can take to remedy the problem.

First give the Printer a quick visual inspection:
     Make sure the printer is on (at least one of the lights on the top of the printer
        should be active). If not make sure it is plugged in and turned on.
     If the Attention light (this is an orange light beside      on HP2100 and HP2200
        or with Attention written under it on HP4050 printer) is flashing then there are
        two possible issues.
            The printer is out of paper. To check this, see if there is any paper in Tray 2
            (the tray at the bottom of the printer that can be opened from the front). If not,
            reload it and close it, or close it and load some paper into Tray 1 (the front
            panel which flips down).

       Tray 1                                                     Tray 2

          There is a paper jam in the printer. In the hutch under each printer there is
          a detailed walkthrough of how to clear a paper jam (titled ―Clearing Paper

Next, back at your computer, you want to check the print jobs that are being sent to the
    1. Go to Start > Settings and click on Printers and Faxes.
    2. Double-click on the Print driver you have been trying to print to.
    3. If there are a number of print jobs waiting to be done you should clear them:
            a. Go to Printer and select Cancel all Documents (or Purge Documents in
                Windows 98).
            b. Give the system a minute to clear the print jobs. If they have not been
                cleared repeat step a. If they are cleared try to print. If they don’t clear or
                the print job still does not work restart the computer.
    4. If there are no queued print jobs try restarting the computer.
    5. If after restarting you still cannot print (i.e., the printer is registering no signal…
        there is just the one green light lit), make sure the computer is on the network (try
        accessing a web site). If the computer is not on the network, contact Scott
        Bohaker (see below).

       Finally, try turning off the printer, wait 30 seconds, and turn it back on. If you still
       cannot print contact
              Sean Willett                    416-946-8904
XVIII.          Setting up an E-mail Account for your Munk Centre

To use your email address: first obtain your Tcard at Robarts Library, sign
up for your UTORid (this signs you up for an e-mail account), and allow a day for
processing (see Section XIX).

There are two primary programs which are commonly used at the Munk Centre: Outlook
Express, and Mozilla Thunderbird 2.X.

                     Configure Outlook Express (UTORmail)
1. Double-click the Outlook Express icon on your desktop. Alternatively, go to Start >
   Programs and choose Outlook Express.
If Outlook Express is being used for the first time, an Internet Connection Wizard will appear
to help you set your UTORmail e-mail configuration. Otherwise, once the program is open,
click Tools, then Accounts… In the Internet Accounts window click Add, then Mail… This
opens the connection wizard.
2. Type your full name in the Display Name field. Click Next.
3. In the Internet E-mail Address window, type your UTORmail e-mail address in the E-
   mail Address field. For example: Click Next.
4. In the E-mail Server Names window, choose IMAP from the drop down menu. In the
   Incoming mail (POP3, IMAP or HTTP) server field, type
   where X is the configuration number assigned to you with your UTORmail account. For
   example, if your configuration number is 100, the entry would be
5. In the Outgoing mail server field, type again substituting
   the X for your configuration number. For example, if your configuration number is 100,
   the entry would be Click Next.
6. In the Internet Mail Logon window, the option Account Name should be chosen and
   the first part of your UTORmail address (usually of the form firstname.lastname) should
   appear in the Account Name field. Delete it and type your UTORid. Type your password
   in the Password field. Leave the check mark in the box beside "Remember my
   password". (if you prefer the security of having to type in the password each time
   uncheck the box and do not enter your password) Click Next.
7. Click Finish to complete the Internet Connection Wizard.
8. The Outlook Express window will open.
9. Outlook Express may prompt you with a question: "Would you like to download folders
   from the mail server you added?" Click Yes. (This will retrieve any folders already on the
10. Click OK, and the account is set up.

                 Configure Mozilla Thunderbird 2.X (UTORmail)
1. Double-Click the Mozilla Thunderbird or alternately go to Start > Programs > Mozilla
   Thunderbird and choose Mozilla Thunderbird.
If Mozilla Thunderbird is being used for the first time, an Account Wizard will appear to help
you set your UTORmail e-mail configuration. Otherwise, once the program is open, click
Tools, then Account Settings… and in the Accounts Settings window click Add
Account… This opens the Account Wizard.
1. Click Next to set up the email account. In the next window enter Your Name and your
   assigned Email Address. Click Next

   2. In the Server information window: First select IMAP as the type of incoming server. Next,
      In the Incoming Mail Server field, type where X is the
      configuration number assigned to you with your UTORmail account. For example, if your
      configuration number is 100, the entry would be Finally,
      in the Outgoing Server field, type where X is your
      configuration number. Click Next.
   3. Now enter Your UTORid/Username in the User Name field. Click Next.
   4. Finally, enter a name for the account. This can be whatever you want or you can leave it
      as the default (your email address). Click Next.
   5. Confirm that all the information is accurate then click Finish.
   6. Click OK to close the Account Settings window. Then Click Get Mail to retrieve your mail
      and folders from the server.
Now your email client and browser are set up.

Accessing e-mail when away from the office (webmail):
The University of Toronto has a service designed so that students, staff, and faculty can
check their e-mail over the web.

   1. To access Webmail from your browser…
   2. Go to the address:
   3. In the new browser window that pops up enter your UTORid in the UTORid field
      and your password in the Password field. Click Login.
   4. To view, compose and send e-mails click Webmail in the upper right part of the

Now you should be logged in.

Avoiding junk mail and viruses:
Many of us at the University of Toronto receive numerous junk mail (aka Spam)
messages. UTORmail provides Junk e-mail (Spam) filtering, which by default is set to
ON and moderate risk. For more information, please see:

The single most important preventative measure that can be undertaken to prevent
virus infection is: Never open an attachment that you are not expecting (regardless
of who it says it is from). If you are at all uncertain, first delete the message and then
contact the sender to find out if the message was important. This serves a dual
purpose: if the file was important they will send it again, if it was a virus then they will
know to check their computer.

A quick guide to Symantec AntiVirus

The University of Toronto makes Symantec Anti-Virus freely available to all faculty, staff
and students. If you want a copy for home, we can provide it for you. Visitors may have
it installed for the duration of your stay with us.

If Symantec AntiVirus says you are infected with a virus, it is more likely that what is
actually going on is that Symantec has noticed the virus attachments in your email inbox
and quarantined them. There is a difference between having the virus in your inbox
and actually being infected. Symantec operates under the assumption that you want
all the files on your system. If it couldn't clean them, it's no cause for alarm, as you don't
want these files!

To check quarantine, open Symantec (Double-Click the little yellow shield in the bottom
right hand corner); in the left hand panel click on "View"—it will open up a list. Click on
"Quarantine"; the files on the right are the bad ones. Take a look—most likely these are
files that you may safely delete (to delete select the file then click the red X above).

You can read more about viruses at:


Along with viruses, one of the biggest threats to computer users on the Internet today is
malware (of which spyware, or programs that secretly track what you do on your
computer is a subset). It can hijack your browser, redirect your search attempts, serve
up nasty pop-up ads, track what web sites you visit, and generally mess with your
computer. In addition to all the other havoc they wreak, Malware programs are usually
poorly-programmed and cause your computer to become unbearably slow and

You can get infected by malware in several ways: Malware can come bundled with
other programs; it can be installed from untrustworthy websites by pretending to be
software needed to view the website; and it can even install through holes in your
internet browser like a virus would. In reality, the vast majority of malware tends to be
installed by the unsuspecting computer user. Unfortunately, getting infected with
malware is usually much easier than getting rid of it, and once you get malware on your
computer it tends to multiply. Many of them will reinstall themselves even after you
think you have removed them, or hide themselves deep within Windows, making them
very difficult to clean.

Computers bought through the Munk Centre as of 2005 come equipped with software
protection similar to anti-virus software – this software effectively monitors, scans, and
cleans malware from your computer. However, if your computer (new or old) exhibits
any of the above symptoms contact your resident IT staff – they have both the tools and
expertise to completely clean the malware from your computer.

XIX.         Obtaining a Library Card (Visitors)

Visitors to the University of Toronto who wish to use the libraries will need a letter to
take to Reader Registration, which is located on the ground floor of John P. Robarts
Library (the building located on the NW corner of St. George and Harbord). Please see
your administrator for this letter.

Once you receive a library card, you are able to set up an e-mail account on the
UTORmail system. This is most easily done through the UTORid web page at See section XVIII for further details.

XX.          Telecommunications

The telephone in your office has a voice mail system. Please note that it is necessary to
check voice mail regularly as the maximum number of messages that the system will
save is 20 (total) and saved messages are kept for a maximum of 7 days.

Please consult with your administrator regarding the password and voice mail access
number (if you are on a shared line) for your voice mail. If you are not on a shared line,
your voice mail access number is the same as the telephone number.

This section contains abbreviated information from the University of Toronto
telecommunications web site ( Although essential
information is provided here, you may wish to consult the web site for other details.

       Voice mail
       To ensure we maintain the integrity of the voice messaging system and the
       confidentiality of messages, please read the following guidelines:
      Your password is the key to your mailbox. Select a password that is easy to remember,
       but difficult for others to guess. Do not use trivial or predictable passwords (like your
       phone number or your birthday).
      Do not write your password down close to your telephone set.
      The system will force you to change your personal password every 121 days. If you
       forget your password, it cannot be retrieved by anyone. Contact the Voice Mail Analyst
       (416-978-1869) so that a new temporary password can be issued. You will have to re-
       initialize your mailbox. All messages in your mailbox will be lost.

       Listening to your messages
       If you are calling from your own Munk Centre office phone:
      Dial the voice mail access number (8-1700). The system confirms your name.
      Enter your personal password.
      Follow the menu commands.

       If you are calling from another phone:
      Dial the voice mail access number (416-978-1700).
      Press #
      Enter your mailbox number (i.e., only your 7-digit phone number)
      Enter your personal password.
      You will be informed of how many new and archived messages you have in your
       mailbox. You are at the main menu of your voice mailbox.

       To listen to your new or unheard messages press 11. To review all other messages
       press 1

       Messages are played one at a time. When the message is finished, the system will say
       "end of message" and will prompt you to press 7 to erase the message, press 8 to reply
       (if the caller is a voice mail subscriber on the St. George campus) or press 9 to save it.
       To cancel reviewing your messages, press the star key [ * ] until the system says "good-
       bye". This properly closes your mailbox.

Detailed and helpful information on additional voice mail functions can be found on the
web site:

All telephone line repair problems on the St. George Campus are coordinated by the
Telecommunications Department by dialing 416-978-2000. Details regarding the
specifics of the repair problem will be ascertained and the problem will be forwarded to
Bell Canada's Centrex Service Centre (CSC) for appropriate action. Based on our
contract with Bell Canada, it is essential that the problem be confirmed as a problem
with the telephone line and not with your set. Problems which are incorrectly referred to
Bell Canada could result in a $100.00 "visit charge" to your department. For information
on troubleshooting, please see the section in the back of the hard copy U of T directory
or consult the Telecommunications web site:

                   Munk Centre Services and Facilities

XXI.          Mail, Courier, and Fax services

Costs of mail, courier, and faxing are borne by residents except in cases where special
arrangements have been made with a particular Centre, Institute, or Program.
Reception will frank and send out Canada Post letters weighing up to 500g only.
Parcels weighing more than this must be either sent by courier or taken to the Post
Office by the sender.

There are two types of postal service available: Canada Post and Campus/Inter-
University mail. Campus mail is for any mail within the University of Toronto. Inter-
University mail is for any university in Ontario. Postage is not required for Campus/Inter-
University mail, but you must be sure to label each envelope clearly either CAMPUS

Leave outgoing mail in one of the three appropriate mailboxes on the far right side of
the bank of mailboxes in 165S by 10:30 AM. Put the name of the grant to be charged in
the upper left corner of the envelope. You can also leave already stamped mail to go
out. Please note that external mail is processed by the university mailing centre before it
is sent out, and this takes an extra day.

Incoming mail arrives at approximately 11:00 AM, and is sorted into the mailboxes for
pick-up by 12:00 noon.

The Munk Centre generally uses Sunwheel for deliveries within the GTA, Purolator for
Ontario and Quebec, and DHL for other destinations.

Package the item in an appropriate envelope or wrap securely if it is a parcel.
On the front of the package or envelope please type or print very clearly the Company
Name, Person’s Name, Complete Address including Postal Code, and Phone Number
(all of these are required). Put the name of the grant to be charged in the upper left
corner of the envelope. Bring your package to reception before 2:30 PM to be sent out
that day.

The main fax machine is located in room 164S, and the main fax number is 416-946-

Faxes received must have your name in them for identification. Incoming faxes will be
placed in your mailbox.

To send faxes please see the instructions on the wall beside the fax machine. You will
need an access code (obtainable from the receptionist), which is the same as your
photocopy code. All long distance faxes must be sent using a Bell Calling Card. There is
a charge of $1.00 per page for outgoing faxes.

XXII.         Photocopying Services

Costs of photocopying are borne by residents except in cases where special
arrangements have been made with a particular centre or program. Billing to individuals
is done on a quarterly basis. The photocopy machine is located on the main floor of the
South House, in Room 164S. You will be issued a personal code for using the machine.
Please report any problems with the photocopier to the receptionist.

XXIII.        Supplies

The provision of office supplies will vary from unit to unit. Please contact your unit
administrator. As a general rule residents are responsible for providing their own pens,
paper supplies for printers, and other office supplies.

There is limited Munk Centre stationery available, but it will be charged to your unit.
Please consult your administrator before placing an order. Stationery should not be
removed from the reception office without the knowledge of the receptionist.

For large quantities of office supplies, your administrator can place an order through our
suppliers– there are substantial discounts on most items.

XXIV.        Teaching Support Services

Teaching support services are typically the responsibility of the department offering the
course. These services include secretarial services, photocopying, textbook ordering,
library reserves, and all other matters related to course offerings. This may vary from
unit to unit; please consult your unit administrator.

XXV.         Financial Services

This section covers general financial transactions within the Munk Centre. Programmes
and centres at the Munk Centre have administrators who will be able to assist you.

1) Payroll – non-appointed / casual employees of the Munk Centre

New employees: In order to set you up on the U of T HR system, you will need to
provide documents as listed in the ―New non-appointed / Casual Employees SOP‖
document, available at → “Finance @ MCIS” tab →
under “Forms for New Non-appointed/Casual Employees”.

Work Study Employees: Please refer to guidelines and procedure stated in the ―Work
Study Payroll SOP‖, available at → “Finance @
MCIS” tab → under “Forms for Work Study Employees”.

Existing employees: Please refer to procedure stated in the ―Payroll SOP‖, available at → “Finance @ MCIS” tab → under “Payroll
schedule and timesheets”.

Please check payroll deadlines for prompt payment.

2) Expense Reimbursement

With your supervisor’s authorization, you may claim expenses related to your work. The
procedure and guidelines are stated on the ―Expense Reimbursement SOP‖. This
document, along with claim forms, is available at →
“Finance @ MCIS” tab → under “Expense Reimbursement”.

3) Equipment purchases

If operating funds and/or research grants are available to you, technological equipment
can be purchased for work done in the Munk Centre. Please refer to the section
―Technology at MCIS‖ for further details, as well as the ―SOP: Purchasing Technology at
MCIS‖ document, available at → “Finance @ MCIS”
tab → under “Equipment Purchases”.

4) Office supplies

Please see your programme/centre administrator for office supply needs and


               Munk Centre Seminars and Conferences

XXVI.         Conference Services

The Vivian and David Campbell Conference Facility is a fully equipped, state of the art
conference facility. For information and pricing please contact the Facility Co-ordinator,
Nina Boric at 416-946-8901 ( Take a virtual tour at

XXVII.       Lounge and Seminar Room Usage Regulations and Fees

The Munk Centre has 4 seminar rooms and 4 lounges. The Seminar Rooms and
Lounges are to be used only for special lectures and seminars, conferences, and
meetings. It is strictly forbidden to use any of these rooms for teaching purposes.
Seminar rooms in the North House (108N and 208N) each accommodate approximately
22 chairs at the table, with extra chairs to a maximum capacity of 50. Each room is
equipped with an overhead projector, pull-down screen, flip-chart, and black-out shades
on the windows. 108N and 208N are reserved for MCIS use on Thursdays and Fridays
from September through May.

The basement Seminar room in the North House (023N) accommodates approximately
20 chairs at the table, with extra chairs to a maximum capacity of 30. The basement
Seminar room in the South House (061S) accommodates approximately 10 chairs at
the table, with 10 extra chairs around. Each room is equipped with an overhead
projector and flip-chart. The white walls can be used as a screen; the basement location
makes black-out shades unnecessary.

An LCD Projector (with laptop computer if necessary, e.g., to run a PowerPoint
presentations) and a TV/VCR/DVD are available for Munk Centre sponsored events
within the Munk Centre buildings. There is no cost for the use of this equipment if the
person using them has had training. Contact Sean Willett for training. The laptop
computer is booked only in conjunction with the LCD projector.

Catering is permitted in the Seminar Rooms and Lounges. Please note that the room
must be left clean and all papers, food, drinks, and dishes must be removed, or a fee
will be charged for cleaning. Please see the website (
Forms/ default.asp) for the list of approved caterers and catering order form.

See attached protocols for Seminar Room usage.

XXVIII.      Event Notices

In order to avoid damage to the walls, do not tape signs or posters to the walls. Notices
of scheduled events are placed in the signage holders on the door to the House and the
seminar rooms each morning – do not cover these with your own notices.


   Campus Beverage Service memorandum
   Protocols for Seminar Room usage
   Cleaning services


   Thermostat
   Map of on- and off-campus dining facilities in the vicinity
   Campus map

   Directory of Munk Centre Programs, Centres, and Institutes

                Campus Beverage Service Memorandum

Beverage Services, University of Toronto
Procedure for Ordering/Serving of Alcoholic Beverage

1. All alcoholic beverages must be ordered through the Beverage Services Department
at 416-978-6415. To allow for proper product purchase and appropriate staffing, orders
must be placed at least 7 days in advance: by fax to 416-971-3181 or telephone to
416-978-6415. Details required are event date, start and end time, exact location i.e.
street address and building name, room number, number of attendees, if possible
amount of alcohol to be delivered, and the AMS account number for billing.

2. On receipt of orders, Beverage Services staff will fax a copy of the order to you for
confirmation. Please review, mark changes if necessary, confirm by signing, and return
by fax as quickly as possible to 416-971-3181.

3. All service of alcohol must be provided by Beverage Services staff or event
coordinators/servers/hosts/catering staff who have satisfactorily passed the University
of Toronto Server Training Program (STP). Other server training courses are not
accepted at UofT. An option for those who hold many catered events and want the
caterer’s serving staff to serve alcohol is to have the caterer’s staff certify through the
UofT STP. Information may be obtained from Gayle McBurnie at 416-978-8444.

4. Cancellation of orders must be given 48 hours prior to the event. A cancellation fee
may apply, depending upon the type, size and details of the event, e.g. if the product
cannot be returned to the Liquor Board or if a restocking fee has to be paid.

5. For outdoor events, special approval is required from the Liquor Board. This is a
lengthy and detailed process, for which Robin Toderian, Director, Ancillary Services
(416-978-7830) is responsible. A written request is required, at least six weeks in
advance, indicating the purpose of the event, organizer’s name, date, start and end
time, exact location and area layout, bar set-up, names and STP certificate information
if the servers are not Beverage staff, washroom locations, barriers such as fencing
around the location, and anything else that is pertinent to the event.

6. For Diplomatic Licences, the Diplomatic Core or Consulate Officer has the
responsibility to obtain the approval and permit from the Alcohol and Gaming
Commission (416-326-8700). The permit requires the location, date, time of event and
the signature of the Consulate Officer. The permit holder (i.e. the diplomat sponsoring
the event) must make arrangements for the procurement of the beverage alcohol. A
copy of the approved Permit is to be faxed to Ancillary Services prior to the event (416-
978-1081). A copy of the permit must also be displayed at the event. As per the
University Alcohol Policy, alcoholic product on campus may only be served by someone
who has passed the University of Toronto Server Training Program and whose
certificate is current and in good standing. A permit and a regular licence cannot
operate at the same time. Therefore alcohol supplied on the diplomatic permit cannot be

supplemented by inventory from the University’s licence. Questions concerning
Diplomatic Licences should be referred to Gayle McBurnie at 416-978-8444.

7. Most events are planned several weeks in advance, so please do not wait until the
last minute to book. To reduce costs, Beverage Services keeps a minimum inventory
and is staffed by our own University students who are server-trained to staff events. The
students’ availability is often dependent upon their university workload and course

8. All inquires may be addressed to Clayton Hillis, Manager of Beverage Services at

                Room 108N & 208N Booking Protocols
                       (for Internal Users)
Room Booking Request
   All rooms are processed through your program administrator who is responsible
     for the Event Form and all updates
   Allow enough time for set-up before and clean-up after your event. If you need to
     be in at 8:00 am for a 9:00 am event you must book the room for 8:00. Additional
     charges for off-hours opening may apply.
   When filling out the Room Booking on-line the administrator must choose yes or
     no for Front of House (see Rates).
   A confirmation will be sent by e-mail. Record the confirmation number and refer
     to it in all booking correspondence.

    Room 108 and 208 are available free of charge to the Munk Centre community
    For events beginning outside of regular business hours (9:00 AM – 5:00 PM -
      Monday through Friday) a Munk Centre Front of House staff member must be
      hired at $25.00 per hour, unless the Senior Administrator will be physically on
      site for the event. Please refer to SOP for Building Maintenance for opening
    Front of house staff are also available during office hours to handle event
      process - setup, cleanup, equipment and room security etc.
    An LCD projector, laptop computer and TV/VCR/DVD are available on a first-
      reserved first-served basis. When not available from MCIS, equipment can be
      rented from Office of Space Management – Classroom Technology Support
      Group ( )

Rules For Use of MCIS Meeting Rooms
    Rooms must never be left open and unlocked
    The department booking the room and equipment will be charged for
      replacement of missing equipment
    Close all windows and lock doors when the event is over.
    Furniture – tables and chairs are to be kept in the original arrangement, do not
      remove any furniture from the room
    Room must be left cleaned, tidied, and all remnants of catering removed
      immediately after the event to the Servery in Room 163 South for pick-up by
    Lower the blinds before leaving the room to conserve energy and stop birds from
      flying into windows
    Event notices are not to be taped to walls or windows or inserted over other signs
      on doors
    Events will be listed on our website, the daily list of events (posted at entrance to
      both South and North Houses), and the notice on the door of the room.

   In case of emergency contact the University of Toronto Police Services at 416-
   Supplies for the flip chart and bulbs for the overhead projector can be obtained
     from Reception
   For cleaning emergencies contact caretaking at 416-978-6252

                                Cleaning Services
Custodial services for the Munk Centre North and South Houses are now provided by
Facilities and Services, University of Toronto.

Any cleanups required in the cloister or garden should be directed to Tony Rager at
Trinity College []

Facilities and Services provides the following services:
    daily cleaning of all public areas – lounges, seminar rooms, washrooms, main
        floor corridors, servery, reception, Campbell Conference Facility and adjoining
        reception area.
    Weekly cleaning of all other corridors, stairwells
    Biweekly cleaning of individual offices
    Office garbage is emptied once per week – please take food garbage to the
        garbage receptacles in the servery or the office corridors. These are emptied
    You must empty paper recycling into the blue recycling bins.

A night cleaner performs these cleaning duties 4-11PM Monday-Friday. If there is an
event during the weekend, please note that the room will not be cleaned until the
evening of the following Monday.

Washroom supplies are restocked during the day.

Contact numbers:

      Emergency spills and hazards: 8-3000 (during regular business hours)
      8-2323 (UofT Police number – they alert on-call mechanic)
      Cleaning not done/needs attention: Lindsay Bauckham
      Small special requests (carpet touchups/special office cleaning etc.): Lindsay
       Bauckham (
      Light bulbs need replacing:       8-6252
      Washroom supplies:                8-6252
      Day time cleaning supervisor: Maria DaSilva (
       416-676-1454 (6:30AM – 2:45PM)
      Night cleaning supervisor: Lindsay Bauckham (

                             Munk Centre Thermostats

           A quick pictorial guide to heating and cooling your office
In your office, there is a grill unit:

This is the fan coil unit that control hot and cold air in your office. Trinity College pumps
hot or cold water (as seasonally appropriate) through the building. Your individual unit
then blows air across the pipes. You can regulate how fast the blowers operate, and at
what temperature the system will generally try to operate at. It is not an exact science.

If you lift the cover of the fan coil (image left), you can adjust the fan speed (image right)
.Higher fan speed means more noise, though.

   No effect

                                                             Hot or Cold

               Temperature Control

To set hot or cold, adjust the switch at the right. Note, the ―Fan‖ switch on the left will
produce no effect, as the fans are controlled manually.

The slide at the bottom will set the temperature the system aims for.

     On- and Off-Campus Dining Facilities in the Vicinity

(see numbered listing)

                                     Places to Eat

1. Bloor Street, west of Spadina                     Tik-Talk Café
      Real Thailand (350 Bloor St W)                Boulevard Café (South
      Various Sushi places (2-3 blocks               American)
       west of Spadina)                              Flip Toss Thai
      Various Middle Eastern
           o Sarah’s (487 Bloor St W)
                                               6. Spadina / Harbord
           o Gazales (~5 blocks West
               of Spadina, N. side)                 Pizza Places (Cora’s and
      Juice for Life (Vegetarian (~ 5               Papa Ceo)
       Blocks West of Spadina S. side)              Subway

2. Bloor / St. George                          7. Hart House
     Bar Mercurio (Italian) (N. side               Arbor Room
      of Bloor)                                     The Gallery Grill
     Bar Mercurio Espresso (S.
      side of Bloor)                           8. Sidney Smith: Sid’s Southside
3. Bloor / Bedford                                  Mr. Sub
     Tim Horton’s                                  Pizza Pizza
     McDonalds                                     Pasta Pronto

4. Larkin Building (The Buttery)               9. International Student Centre
                                               The Vegetarium (Vegan and
5. Harbord west of Spadina                     Vegetarian, open only during the
     Harbord Bakery                           week 11-3, Sept.-Apr.)
     Kensington Kitchen (Middle
      Eastern)                                 10. College / St. George
     Latitude (Latin American)                    Starbucks
     Messis (Continental)                         Subway
     Momo’s (Middle Eastern)                      Second Cup


    Centres, Institutes, and Programs at the Munk Centre

Munk Centre for International Studies (MCIS)
      Director: Janice Gross Stein
      Executive Director: Marketa D. Evans
               PHONE: 416-946-8926 / FAX: 416-946-8915
      Office of the Executive Director
               Penny Alford, Receptionist
                       PHONE: 416-946-8900 / FAX: 416-946-8915

              Sean Willett, IT Manager
                    PHONE: 416-946-8904 / FAX: 416-946-8915

              Janet Hyer, Communications Officer
                     PHONE: 416-946-8947

              Nina Boric, Conference Facility Co-ordinator
                     PHONE: 416-946-8901 / FAX: 416-946-8915

              Wilhelmina Peter, Business Officer
                     PHONE: 416-946-8909 / FAX: 416-946-8915

              Lucinda Li, Financial Assistant
                     PHONE: 416-946-8352 / FAX: 416-946-8915

Asian Institute (AI)
        CONTACT: Eileen Lam
        PHONE: 416-946-8997 / FAX: 416.946-8838
        WEB SITE:

Boreal Institute
        CONTACT: James Radner
        PHONE: 416-946-0303

Centre for European, Russian and Eurasian Studies (CERES)
       CONTACT: Jana Oldfield
       PHONE: 416-946-8938
       WEB SITE:

Centre for International Studies (CIS)
       CONTACT: Tina Lagopoulos
       PHONE: 416-946-8929
       WEB SITE:

Centre for South Asian Studies (CSAS)
       CONTACT: Eileen Lang
       PHONE: 416-978-4294

Centre for the Study of the United States (CSUS)
       CONTACT: Camille Harrison
       PHONE: 416-946-8972
       WEB SITE:

Citizen Lab
        CONTACT: Nart Villeneuve
        PHONE: 416.946-8903
        WEB SITE:

Collaborative MA/MSc in International Relations (MAIR)
       CONTACT: Program Administrator
       PHONE: 416-946-8917
       WEB SITE:

Collaborative Masters Program in Asia-Pacific Studies (MAAPS)
       CONTACT: Eileen Lam
       PHONE: 416-946-8997
       WEB SITE:

Comparative Program on Health & Society (CPHS)
      CONTACT: Joshua Goldstein
      PHONE: 416-946-8891
      WEB SITE:

Dr. David Chu Programme in Asia Pacific Studies (APS)
       CONTACT: Eileen Lam
       PHONE: 416-946-8997
       WEB SITE:

European Studies Programme (ESP)
      CONTACT: Dr. Edith Klein, Program Administrator
      PHONE: 416-946-8962
      WEB SITE:

G8 Research Group

        CONTACT: John Kirton
        PHONE: 416-946-8953
        WEB SITE: http://www/

Global Cities Program
       CONTACT: Patricia McCarney
       PHONE: 416-946-7955
       WEB SITE:

Halbert Exchange Program
        CONTACT: Sylvia Adler
        PHONE: 416-978-3347
        WEB SITE:

Harney Program in Ethnic, Immigration and Pluralism Studies (EIPS)
       CONTACT: Elizabeth Thompson
       PHONE: 416-978-4783
       WEB SITE:

Humanities Initiative (HI)
      CONTACT: Caryl Clark
      PHONE: 416-978-3478
      WEB SITE:

Institute of European Studies (IES)
        CONTACT: Dr. Edith Klein
        PHONE: 416-946-8962
        WEB SITE:

Institute on Municipal Finance and Governance (IMFG)
        CONTACT: Enid Slack
        PHONE: 416-946-0328
        E-MAIL: enid.slack@
        WEB SITE:

International Relations Programme (IRP)
        CONTACT: Marilyn Laville
        PHONE: 416-946-8950
        WEB SITE:

Joint Initiative in German & European Studies (JIGES)
        CONTACT: Dr. Edith Klein
        PHONE: 416-946-8962
        WEB SITE:

Latin American Studies (LAS)
       CONTACT: Camille Harrison
       PHONE: 416-946-8972

       WEB SITE:

Lionel Gelber Prize, The
       CONTACT: Nina Boric
       PHONE: 416-946-8901
       WEB SITE:

Middle East Network Library (MENL)
       WEB SITE:

Petro Jacyk Program for the Study of Ukraine, The
       CONTACT: Larysa Iarovenko
       PHONE: 416-946-8113 / FAX: 416-946-8939
       WEB SITE:

Program in Globalization and Regional Innovation Systems (PROGRIS)
      CONTACT: Deborah Huntley
      PHONE: 416-946-8933
      WEB SITE:

Program on Water Issues (POWI)
      CONTACT: Adele Hurley, Senior Fellow
      PHONE: 416-946-8919 / FAX: 416-946-8915
      WEB SITE:

Programme on Conflict Management and Negotiation (PCMN)
      CONTACT: Alan Alexandroff, Director of Research
      PHONE: 416-946-8039 / FAX: 416-946-8915
      WEB SITE:


Shared By: