A R U L S R I N I V AS A N , PMP
26 Lenox Drive • Glastonbury, CT 06033, USA
firstname.lastname@example.org • (h) +1.860.657.8525 • (c) +1.860.906.4371
S ENI OR P ROJ E CT M ANA GE R / P RO GRA M M AN AGE R / D E LIVE RY M A NA GE R
Areas of expertise:
Project Management (large & complex) ~ Program Management ~ Project Leadership ~ Budget and
Financial Management ~ Client Relationship ~ Process Improvements ~ Strategic Planning ~
Technology Roadmaps ~ Delivery Strategies ~ Development Methodologies ~ eCommerce ~ Web
Technologies ~ Big 5 Consulting Experience ~ Experienced in highly matrixed organizations
Over the course of 15+ year career, has delivered high quality IT solutions for prestigious Fortune
100 companies in the Insurance and Financial industries by consistently demonstrating the ability to
plan and deliver complex and large projects, on time and budget, in highly matrixed organizations
using industry standard best practices. Expert in full cycle development of innovative and complex
business applications effectively collaborates with multiple technology teams during fast-paced,
deadline-driven environments. Effective presenter, negotiator, and problem solver has been highly
respected for his strong desire to succeed and result orientation. Has effectively leveraged technical
proficiency in managing projects to maximize ROI, and minimize cost over runs.
Industries: Insurance, Financial Services
Certifications: Pegasystems Certified PRPC System Architect (2009), Scrum Alliance Certified
Scrum Master (2009); PMI Certified Project Management Professional (2005);
IBM Certified XML Developer (2002); Sun Certified Web Component Developer
(2001); Sun Certified Java 2 Programmer (2000); IBM Certified RPG
Technologies: J2EE, XML, SOAP, EAI, Messaging, Web Services, SOA, .NET, AS/400, ES/9000,
SQL Server, Oracle, BPM
Tools: IBM Websphere, BEA WebLogic, Eclipse, Rational Tools, MS Project, MS Office,
MS Visio, MS Share Point Services, PRISM, PPM, Pega PRPC
Methodologies: PMI, SUMMIT, UML, Rational Unified Process (RUP), Waterfall, Agile Scrum
Bachelor of Engineering, BHARATHIAR UNIVERSITY, TN, INDIA (1984 – 1988)
Post Graduate Diploma in Computer Applications, TN, INDIA (1992 – 1993)
Pegasystems PRPC BPM Enablement (2009), Scrum Master Certification (2009) ~ Building High
Performance Teams (2008) ~ Program Management (2007) ~ BEA WebLogic Workshop (2004) ~
Sun Microsystems training in Java technology architecture (2000) ~ Sun Microsystems training in
Java 2 programming (1999) ~ IBM training in ES/9000 concepts & application programming (1995)
~ IBM training in AS/400 concepts & programming (1995)
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ARUL SRINIVASAN, PMP Page 2
Has successfully led and coordinated management of multiple related work streams, in a highly
matrix and complex technical environments that operated under multiple diverse priorities.
Embraced accepted PM methods, procedures and quality objectives.
Has forged solid relationship and built credibility with stakeholders at multiple levels, including
those external to the organization. Has collaborated with appropriate stakeholders in developing
project plans and cost estimates.
Has been successful in defining and initiating projects, directed toward strategic business and
other organizational objectives. Interacted with business customers to understand business
needs, initiated analysis phases to assess project scope, analyze technical solutions and cost
estimates. Defined delivery strategies, developed statement of work, developed project plans,
secured funding approvals and assembled delivery teams.
Has built high performing cross functional and distributed (on-site and off-shore) project teams.
Used roles and responsibilities to maintain accountability in managing expectations and ensuring
quality. Mentored and coached less experienced and newly hired team members. Recognized
and rewarded team member accomplishments.
Has provided tactical and strategic leadership with decision authority within the context of the
project regarding priorities, timeline, resources, budget, and issues.
Has been a key contributor to organizational level process improvement initiatives such as –
CMMi, Estimation Model Development, BA/PM Continuum and Invest to Maintenance Operating
Model. Introduced several best practices based upon lessons learned and ideas generated.
Has been effective in managing the competing needs of multiple stakeholders. Conducted
periodical meetings with stakeholders to communicate project progress, discuss issues and
risks. Established project controls in the earlier phases to establish scope, estimate and timeline
baselines and track changes.
Has diligently leveraged technical background to ensure quality in deliverables using checks and
balances in the quality audit and signoff processes.
Has represented a Big 5 consulting firm on projects for prestigious clients in the areas of
application architecture and technical leadership. Was highly commended for redesigning the
presentation layer framework, for efficiency and ease of maintenance, using JSP introspection
technology and MVC architecture.
Engagement Leader – Insurance Practice, Pegasystems, USA SEP 2009 – Present
Senior IT Project Manager, The Hartford Financial Services, USA MAY 2006 – JAN 2009
Principal Consultant, ProdigySoft Inc / Genuvia Inc, USA JUN 2002 – APR 2006
Senior Consultant, Cap Gemini America / Sogeti, USA FEB 1999 – MAY 2002
Consultant, Pentafour Software Solutions, USA DEC 1996 – JAN 1999
Associate Consultant, Pentafour Software & Exports Ltd, India MAY 1995 – NOV 1996
Assistant Engineer, Dr.Ambedkar Transport Corporation, India FEB 1989 – APR 1995
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ARUL SRINIVASAN, PMP Page 3
PEGASYSTEMS INC, USA SEP 2009 – Present
As an Engagement Leader in the Insurance Practice, responsible for the customer success, P&L
and the direction of the Professional Services engagements within North America. Determine the
strategy, budgets and goals for the engagement, and takes specific actions to ensure that
performance against plan is met. Ensure that consulting services and implementation projects are
delivered in a profitable and timely manner. Drive the escalation of significant customer issues to
resolution via cross-functional coordination. Support the sales effort by providing high-level
guidance and expertise as required.
THE HARTFORD FINANCIAL SERVICES, USA OCT 2005 – JAN 2009
As a Lead IT Project Manager, responsible for the delivery of system capabilities required to
realize operational efficiency in the Underwriting, Renewal and New Business submission workflows
for the Middle Market, Loss Control and Specialty Commercial business units of the Property &
Casualty Business Insurance Division, working under the direction/ leadership of Portfolio Manager.
As an IT Project Manager from the CIO organization, responsible for the overall management of
project deliveries including scope, budget and stakeholder communications - working with various
IT groups that are involved. Has managed projects up to ~ total cost $4.0MM involving ~ 60,000
person hours of effort ~ 50 member team sizes.
ING FINANCIAL SERVICES, USA SEP 2004 – SEP 2005
As the IT Project Manager for a SEC compliance project on behalf of Brokers & Dealers,
responsible for the overall delivery of IT capabilities and day–to–day management. Responsibilities
includes conceptual design, work estimates, technical documentation including use cases, etc.,
extensive interface with business and other technical groups to assure technical consistency and
integrity. Total project costs ~ $3.0MM involving ~ 25,000 person hours of effort ~ 25 member
GENUVIA CONSULTING, USA JAN 2004 – AUG 2004
As the Project Manager for an e-Commerce project responsible for the overall project from
concept to finish. Responsibilities include negotiation with service providers and vendors for
business partnership, online marketing and payment processing. To minimize costs, engaged
offshore resources for development and established offshore support team to provide ongoing
CIGNA HEALTHCARE, USA APR 2001 – OCT 2002
As a Technical Lead responsible for the analysis, design, development and implementation of
software applications using Java technology. Responsibilities include leading development team to
implement project deliverables within established priorities, monitoring project progress and report
status to Managers and coaching and mentoring less experienced developers on the technical
aspects. As a liaison to the user and business analyst community, responsible for ensuring the
functional requirements are met as per the business specification documents.
AUTO CLUB OF MISSOURI (AAA), USA MAR 2000 – FEB 2001
As an Application Architect for the eCommerce project, responsible for designing and developing
the UI frame work using Java technology. Successfully designed and implemented the application
frame work using J2EE design patterns and bean introspection technique. Implemented an effective
security model and property file driven navigation feature. Designed and implemented an innovative
feature to save dynamically generated HTML pages in the database. Responsibilities include and
mentoring the developers to ensure proper understanding and implementation of the application
architecture, monitoring and reviewing the daily progress of the modules to ensure their timely
delivery and for providing continuous feedback and update to the management team on the daily
status of the project.
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ARUL SRINIVASAN, PMP Page 4
HCA HEALTHCARE, USA JAN 2003 – JUN 2003
As a Senior Developer, responsible for the design, development of business services using J2EE
technologies. Capabilities delivered to internal employees via web interface.
RADIAN (MORTGAGE INSURANCE), USA AUG 2003 – Dec 2003
As a Senior Developer, responsible for the design, development of business services using J2EE
and EAI technologies. Capabilities delivered to internal employees via web interface.
NAVISYS (LIFE INSURANCE PRODUCTS), USA APR 1999 – OCT 1999
As a Senior Developer, responsible for the design and development of RPG/400 programs in the
AS/400 platform to resolve functional and technical defects, in a life insurance software product.
TROPICAL SPORTSWEAR (FORMERLY FARAH), USA DEC 1996 – JAN 1999
As a Developer, responsible for the design and development of RPG/400 programs in the AS/400
platform and implementing data conversion programs on Y2K initiatives for various clients.
PENTAFOUR SOFTWARE LTD, INDIA MAY 1995 – NOV 1996
As the Head of a High End Training Program in a training division of a large software
development firm, responsible for managing and conducting, a high end, software development
training program in various platforms including ES/9000, AS/400, Oracle, Sybase and Multimedia.
DR.AMBEDKAR TRANSPORT CORPORATION, INDIA FEB 1989 – APR 1995
As the Assistant Engineer in the electronic data processing division of a large, state owned,
transport corporation, responsible for the maintenance of the IT applications developed in COBOL
and C, managing the IT resources and staff in more than 10 locations. Designed and developed a
management information system using FoxPro.
“eB&T Championship Award” – The Hartford Insurance, Renewal Hub Project
"Delivery Award of Excellence" – Cigna Health Care, Transformation Project
“Arul is definitely one of the best project managers in our organization. He delivered a high
quality solution through astute project management, strong desire to succeed, hard work and
perseverance. His strong technical background, project management experience, thoughtfulness
and passion to succeed will always helped him in resolving issues and achieving success. Arul is
also open to feedback and takes actions to improve almost immediately.” – AVP, The Hartford
“As a Project Manager, Arul has obtained a verifiable record in building partnerships and
incorporating strategic business and technical solutions in diverse environments. His process
orientation and eye toward detail is tremendous. He would be a true asset for any company.” –
Program Manager, The Hartford Financial Services
“I worked with Arul on many projects and found him to be an excellent senior level project
manager. Arul has successfully demonstrated his ability to meet challenges and deliver business
initiatives of any size, from small to medium to large, on time and budget.” – Senior IT Business
Specialist, The Hartford Financial Services
“Arul clearly raises the bar for all Cap Gemini Ernst & Young people" – Senior Manager Cap
Gemini Ernst & Young US LLC
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