2009 Practice Enhancement Program
October 17, 2009
Change Your Practice, Change Your Life
Co n fe r e nc e Co- Ch a ir s: Dr . E d P ri kas z cz iko w Dr. Da vi d S ch r oe d e r
PRESENTED BY:
The Iowa Podiatric Medical Society
Due to the increasing demands placed upon our members, IPMS is proud to announce our first Practice Enhancement Conference, held in conjunction with the 2009 Heartland Podiatry Conference.
W E LC O M E
The goal of the meeting is to provide registrants with as many useful practice management strategies as possible. This is practical information that you can take back to the office the following Monday morning and use immediately to improve patient care, productivity and of course…..your bottom line! You will be amazed at the amount of assistance and practical education you will receive at this meeting. Whether you are a veteran of the profession, a new practitioner, resident, student, or podiatric assistant, these lectures will provide you with dozens of proven ideas you can use immediately to build and improve your practice. This is “nuts-and-bolts” practice management at its best! Join IPMS and the American Academy of Podiatric Practice Management (AAPPM) this year to find out why this 40+ year organization continues to “WOW” its audiences. Meet Hal Ornstein, DPM, recipient of Podiatry Management 2009 Hall of Fame award, and Chairman of the American Academy of Podiatric Practice Management. Lynn Homisak, PRT, owner and consultant of SOS Healthcare Management Solutions will kick off this conference followed by a rollercoaster ride from AAPPM. Hold on to your seats! You have the knowledge and education. Now get the management skills to pull it all together to be successful in this great profession of ours!! Ed Prikaszczikow, DPM
8:30 – 9:15 Improving Patient Flow and Efficiency 9:15 – 9:45 The Art of Patient Presentation 9:45 – 10:15 From 0 to 60 in 90 Days 10:15 – 10:35 Technology Tips to Increase Efficiency and Save Time 10:35 – 11:05 Break with Exhibitors 11:05 – 12:30 Developing the Ideal Marketing Plan for Your Practice 12:30 – 1:15 Lunch with Exhibitor and Networking Time 1:15 – 1:45 Practice Data Analysis… Understanding the EKG of Your Practice 1:45 – 2:30 In-office Dispensing to Improve Patient Care and Your Bottom Line 2:30 – 3:00 Break with Exhibitors 3:00 – 4:00 Meet the Smiths - Maximizing Your Revenue and Patient Outcome Opportunities While Enhancing Patient Satisfaction
S C H ED U L E A T A G L A N C E
REGISTRATION
ACCOMMODATIONS
Registration includes lunch, session materials, access to the exhibit hall, networking opportunities, and much more. You can register either by completing the enclosed registration form or by registering online. To register online simply go to the IPMS website at www.ipms.org and click on 2009 Heartland Podiatry Conference link.
Embassy Suites Hotel 1-800-EMBASSY or (515) 244-1700 101 East Locust, Des Moines, IA 50309
CANCELLATION POLICY
Embassy Suites Hotel On The River is located in the heart of downtown Des Moines. The hotel is just minutes from the State Capitol building and Des Moines International Airport, and is easily accessible from I-235. Please reserve your room by Wednesday, September 23rd to receive the special $139 room rate. Breakfast is included in the room rate. For reservations by phone, please be sure to mention that you are attending the IPMS seminar. To reserve your room online, go to www.ipms.org and click on 2009 Heartland Podiatry Conference link. Please note that the Des Moines Marathon and The World Food Prize are both taking place in Des Moines on the same weekend as the conference. Please be sure to make your hotel reservations early. Parking is available in the surface lot at $7.00 per day. The lot is located on Locust Street, just north of the hotel. Underground parking is available at $14.00 per day as well as valet parking at $19.00 per day. Metered street parking is free on Saturday.
CONTACT INFORMATION
Cancellations must be received in writing. Fees will be refunded in full up to 14 days prior to the conference. Cancellation received within the 14-day limit but prior to 48 hours before the conference shall be refunded at a rate of 50 percent of the fee charged.
Iowa Podiatric Medical Society
525 S.W. 5th Street, Suite A, Des Moines, IA 50309-4501 Phone: (515) 282-8192 • Fax: (515) 282-9117 E-mail: ipms@ipms.org • Web: www.ipms.org
Improving Patient Flow and Efficiency - Lynn Homisak, PRT This session will focus on the power of our daily operations and how they affect our stress, efficiency and patient flow... and how to improve them for maximum performance. • Learn how to get your practice to run on time • Take control of your schedule for better results • Make little changes that make a big difference • Instead of working yourself into the system, make the system work for you
Lynn Homisak, PRT, a NJ Licensed Podiatric Radiology Technologist, is from the Seattle, Washington area. Her experience as a podiatric medical assistant and office manager for a total of 38 years has provided her with both a practical and educational background. Today, she is owner, consultant and trainer of SOS Healthcare Management Solutions, a podiatric consultant company. Lynn has a Certificate of Human Resource Studies from Cornell University School of Industry and Labor Relations and is a Fellow and Past Vice-President of the American Academy of Podiatric Practice Management. Having made numerous contributions as a lecturer and author in areas of practice management and human resources, she is recognized nationwide by many in her profession as an expert in staff and human resource management. Her specialized Podiatric Staff Training Workshops are offered nationwide.
CHANGE YOUR PRACTICE, CHANGE YOUR LIFE DETAILED AGENDA
Practice Data Analysis…Understanding the EKG of your Practice John Guiliana, DPM, MS Quality healthcare is dependent upon staying financially healthy. Despite this, physicians often lack a clear understanding of what their practice’s data is telling them and how they should interpret and react to it. This program will discuss the fundamentals of getting and staying financially healthy. Quality care depends upon it! In-office Dispensing to Improve Patient Care and Your Bottom Line Hal Ornstein, DPM • Learn how in-office dispensing can enhance clinical outcomes due to increased patient compliance and satisfaction • Learn how to incorporate a sensible in-office dispensing program into your practice or how to expand your current program • Learn what basic categories of products are best utilized in a practice to maximize clinical outcomes and practice profitability • Discuss integrating in-office dispensing into treatment protocols • Review effective techniques for staff integration into in-office dispensing
The Art of Patient Presentation - John Guiliana, DPM, MS We will discuss scientifically proven methods to help facilitate your patient's understanding and acceptance of various treatment plans.
From 0 to 60 in 90 days - Rem Jackson What can you do to literally turn your practice around in 90 days? Most podiatrists want to make some big changes in their practices but aren't sure where to start. Rem Jackson shares the 9 critical business behaviors he's seen podiatrists and other professionals use to accomplish great positive changes in their practices.
Dr. Guiliana is a nationally recognized speaker and author on topics pertaining to medical practice management. He holds a Master’s in Health Care Management and is a Fellow of the American Academy of Podiatric Practice Management. Many enjoy Dr. Guiliana’s monthly column Talking Practice Enhancement, featured in the APMA News. He is also frequently published in many other professional journals, including Podiatry Management, in which he was voted one of America’s most influential podiatrists in 2006. John is in private practice in Hackettstown, New Jersey.
Technology Tips to Increase Efficiency and Save Time - Zac Childress Simple ways to use inexpensive new technologies available for your practice and personal life.
Rem Jackson is the founder and CEO of Top Practices, LLC, a company dedicated to helping professionals, businesses, and K12 educators reach their full potential through innovative marketing, sales, management, and professional development programs. Rem has been guiding professionals, educators, and business leaders as a coach and trainer for over 18 years. He led the team that founded Classroom Connect, a hightech company dedicated to helping K-12 educators integrate technology into their instruction. The programs he has developed have been experienced by over 100,000 educators, businesspeople, and government leaders in North America and Asia.
Developing the Ideal Marketing Plan for Your Practice - John Guiliana, DPM and Rem Jackson In this workshop, participants focus on the key components needed for a successful marketing plan for a podiatry practice. Every practice is different, but all practices need a steady growth and business development process. In this session we share how successful practices have significantly built and grown their practices in the last year. Using real-world examples, and an interactive format, each person will leave with an understanding of how to market a podiatry practice. They will learn why most of the marketing they've done in the past hasn't worked and what does work.
Zac Childress is the President and CEO of DarwinTech, Inc. a Certified Business Partner of the Medinotes Corporation and Value Added Reseller of Lytec Practice Management Software.
Meet the Smiths - Maximizing Your Revenue and Patient Outcome Opportunities While Enhancing Patient Satisfaction - John Guiliana, DPM, MS and Ben Weaver, DPM, MS What are doctors looking for from their practice? Doctors of all specialties are searching for ways to improve the quality of care they deliver to their patients, while also increasing the revenue stream of their practice. This entertaining presentation will introduce you to Mrs. Smith, a fictional yet typical podiatric patient who presents with a multitude of conditions. You will follow the treatment of Mrs. Smith through the eyes of two separate podiatric physicians: one who “gets it” and one who “doesn’t”. You will be amazed at the difference in the quality of Mrs. Smith’s care, as well as each practice’s financial health as a result. Objectives of this presentation include: • Help the physician understand the patient – provider relationship as it pertains to communication skills, appearance, etc. • Highlighting innovative interviewing techniques and tools designed to enhance documentation and quality • Exploring the importance of crafting and implementing practice protocols into a medical practice, such as heel pain, wound care and other dermatological conditions, PAD and CVI, and diabetic foot care. New technologies and services will be introduced that can significantly improve quality and might even save lives! • Lastly, the presentation will conclude with a demonstration of how practicing more comprehensively using protocols will affect your bottom line.
Dr. Weaver completed his Certification for Wound Care and is a Fellow of the American College of Foot and Ankle Orthopedics and Medicine. He is a member of the American Professional Wound Care Association as well as in the College of Certified Wound Specialists. He is a Secretary and Fellow of the American Academy of Podiatric Practice Management. He is currently serving as Secretary of the American Academy of Podiatric Practice Management and mentors many new practitioners.
Dr. Ornstein proudly serves as Chairman and Director of Corporate Development of the American Academy of Podiatric Practice Management (AAPPM) and is the Consulting Editor for Podiatry Management Magazine as well as a Distinguished Practitioner in the National Academies. He has given over 200 presentations internationally and has written and been interviewed for over 250 articles on topics pertinent to practice management, patient satisfaction and efficiency in a medical practice. His mission is clear; to share and help create smiles, discuss how others can change their paradigm to show that “Life Just Gets Better” and have them define and reach the pinnacle of their success. Dr. Ornstein has been in private practice for eighteen years and serves as Medical Director of Affiliated Foot and Ankle Center, LLP with its main office in Howell, New Jersey where he also lives with his amazing wife Anna and two lovely boys, Tyler and Zack. He also has another office in Edison, New Jersey.
IPMS Practice Enhancement Registration Form
Online registration is available at www.ipms.org. Click the “2009 Podiatry Conference” link and you will be directed to the online registration form.
Name Clinic Name Clinic Address City Phone Email
Title
Nickname
State Fax
ZIP
Please Note: This registration form is for the one-day Practice Enhancement Conference only. It does not include the CME sessions of the Heartland Podiatry Conference.
APMA Member Doctor Includes Registration for One Assistant from Same Office ............................................................$149.00 Name of Assistant Attending Conference with Doctor Listed Above ______________________________________________________________________________ Non-APMA Member Doctor Includes Registration for One Assistant from Same Office .............................................................$169.00 Name of Assistant Attending Conference with Doctor Listed Above ______________________________________________________________________________ Additional Nurse/Assistant working with APMA Member Doctor ............................................................................................ $79.00 Additional Nurse/Assistant working with Non-APMA Member Doctor .................................................................................... $99.00 TOTAL AMOUNT ENCLOSED Student Registration (please pre-register)................................................................FREE +$20.00 for lunch Please indicate if you have any special dietary needs or special needs: ______________________________________________________________________________
PRACTICE ENHANCEMENT CONFERENCE REGISTRATION SATURDAY, OCTOBER 17, 2009
Check - Make payable to: Iowa Podiatric Medical Society Visa Mastercard American Express Discover Credit Card # _____________________________________________ Expiration Date _______________ Name on Card __________________________________________________________________________ Signature ______________________________________________________________________________ Send this form to:
Credit Card charges will appear as “Assoc Offices 515-282-8192”
PAYMENT METHODS
Iowa Podiatric Medical Society 525 SW 5th Street, Suite A Des Moines, Iowa 50309-4501 OR FAX 515-282-9117