Charles Allen, David Mc Mullen, Brendan Church
Introduction
We are employed as consultants on a graduate program by
Genesis. The task at hand is to re-evaluate the strategic
plans of Genesis due to the current economic downturn. We
have been asked to complete a presentation including the
following:
Evaluation of Genesis mission and vision.
A summary of Genesis influential stakeholders.
The current strengths and weaknesses of Genesis.
And the external environment that Genesis operate in.
Mission of Genesis
What is a mission statement ?
According to BTEC national in business (2005),an
organisation‟s mission is the “overriding purpose in line
with the values or expectations of stakeholders”
Mission is the definition of what an organisation is, the
reason for its existence.
Genesis mission statement is the following:
“GenesIS Crafty – we like to be different creating breads by
hand which are different. Different in taste and texture
using the best ingredients. It‟s not easy but our bakers
know its right. How
crafty are you?” (Quigley, 2009)
Evaluation of Genesis mission statements
From are evaluation of genesis mission we have identified these key
factors within:-
•the function of the organisation is immediately apparent.
•it informs all concerned on what Genesis are trying to achieve.
•they are not limiting themselves to one product which gives Genesis
room for
expansion.
•clear that they think highly of their staff.
•they are connecting on a personal level with the customers.
In our opinion Genesis do have a good mission statement because they
clearly set out why their company is in existence, however a main
criticism of it would be that they don‟t make it very aware what their
mission is and it was very difficult to find.
Vision
Although genesis do not state a vision, we believe Genesis vision focuses on
their high quality and range of innovative breads.
Their intentions are to expand the business to level whereby customers can
recognise the Genesis brand name as a home bakery of choice in all major
independent shops and retailers within N. Ireland. They want to give an
impression to all customers that their products are the best and most
innovative within the bread industry, but also that their prices are affordable
for the customers must also enable Genesis to operate profitably.
There long term vision is to increase the size of their current market and
introduce themselves into the larger UK market which will give the
opportunity to work with larger variety of sectors focusing mainly on the
food to go market.
Genesis
1. Survival – NPD, drive sales, differentiation, excellent service.
2. Profit Maximisation – cost reduction, continuous improvement, right price and profit
margins.
3. Care for the Environment – recycling, complies with relevant environmental
legislation.
4. Growth and diversification – continuous NPD, brand building, lead in design and
packaging, differentiation from competitors, new markets.
5. Staff Development – continuous, various managerial training courses, complete staff
involvement in developing the brand and products both internally and externally.
6. Corporate Image – Invest in Marketing, lead in packaging and design. Ensure all
sales people and company vehicles convey a positive image of the Genesis brand.
Premises and site reflect the quality and image of the brand.
7. Services to the community – sponsorship to various local sporting teams – Special
Olympics, generously supporting local schools and colleges in their activities.
Donations to local charities within Northern Ireland.
8. Producing high quality products and services – adhere to BRC standards in all areas
of the business. Manage the performance of their staff via Balanced Scorecards and
the Performance Management Programme.
9. Strategic intent
Genesis objectives
Genesis objectives comprises of several different aspects:-
• Survival in new markets or ventures.
• Profit maximisation
• Care for the environment
• Growth and diversification
• Staff development
• Corporate image
• Services to the community
• Producing high quality products and services.
Influential stakeholders
Stakeholders are a group of individuals who have an
interest in the activities of the organisation. This
normally comes in the form of customers,
employees, community, shareholders, suppliers
and lenders.
Three types of stakeholders
Internal
Connected
External
Internal stakeholders
Internal stakeholders are the individuals which are part of the
organisation for example Managers and Employees.
The McErlain family which own Genesis are made up of 6 brothers, with
each of them having their own roles within the organisation spread out
over various departments.
The higher levelled managers is also made up of the six brothers plus
external professional individuals.
Within Genesis there are a number of different key individuals they
range from Senior management, middle management and the 130 skilled
staff who have operated with the organisation for a number of years.
It‟s the responsibility of the senior team to bring results and ensure that
Genesis continues to be a success.
Current external stakeholders
There are two types of external stakeholders
this includes government who have a say on
how the organisation is run for example the
local councils in this case, Magherafelt local
council who would encourage the expansion of
Genesis to increase the employment in the
area and to improve the areas revenues.
The other external stakeholders are pressure
groups however Genesis are not affected by
them as many other companies would be.
The power interest matrix
Government Employees
Box A Box B
Suppliers Customers
Bankers
Box C Box D
Bread market
Sales of bread and morning goods rose to nearly £4
billion in 2008 in NI.
Consumption patterns are changing, daily consumption
of bread is steadily declining and the most prevalent
buyer type is Apathetic/Habitual, i.e. they lack interest
in different types of bread and always buy the same
brand.
The bread market is fuelled by NPD, both French bread
and specialty breads are more popular than they were
in 2007 but, influenced by the cost implications, people
are becoming less enthusiastic about organic bread
Bread market
Any rolls 80
Soft bread rolls/baps 64
Crusty bread rolls 49
• Penetration of rolls is higher
Burger buns 27
than other morning goods, reflecting
their significant share of the morning
Any foreign recipe products 62 goods market.
Croissants 36
Bagels 27 • French-style pastries are
Danish pastries 24 increasingly being incorporated into
Pains au chocolat or other chocolate … 21 the British diet.
Sweet American muffins 20
Waffles 13
• Trends towards health have
Any other bakery snacks 79
driven innovation in morning goods,
Crumpets 52 with multi-seed croissants and high-
Doughnuts (iced/plain or jam) 40 bran bagels.
Scones 30
Pancakes 24 • The comfort factor is fuelling
English muffins 23 the trend for toasting products.
Iced buns/Chelsea buns 20
Any part-baked/bake-at-home products
• Men have a more indulgent
18
approach to morning goods.
Fruited products 34
0 50 100 %
Bread market
I am willing to pay more for premium bread 41
I eat brown/wholemeal bread because it is • Health, rather than cost,
38 Health
healthier is the consumer‟s main
I make a conscious effort to eat less bread than
14 priority.
I used to
• Bread with natural
I buy whatever is on special offer 28
enhancements (nuts,
seeds and dried fruit) is
The brand I buy is not important to me 28 Branding preferred to the addition
Supermarket own-label bread is just as good as of functional ingredients.
branded bread
26
I always buy the same brand 18 • People want to be brand-
loyal but are easily
swayed by special offers
I prefer bread from in-store bakeries because it
25 Retail and supermarket own-
is fresher
label.
I have switched from branded to OL bread to
19
• What most defines the
save money cost-conscious consumer
I have cut down on the amount of premium Cost
bread I buy in order to save money
16 is a preference for extra-
thick slices.
I am buying more white bread to save money 11
0 5 10 15 20 25 30 35 40 45
Physical Resources
Genesis currently has a factory located in Magherafelt
on the Aughrim Road. The factory is around 32,000 sq
feet.
There are currently a total of 120 employees working in
both factory and bakery. The bakery is situated inside
the Meadowlane shopping centre in Magherafelt town
centre.
Genesis sends a lorry to Dublin daily and from there the
stores throughout the ROI are serviced. In order to
service the stores throughout England a lorry travels
daily and from there distribution is split up as to
where it must be delivered
Financial Resources
Key financials & Employees
31/10/2010 31/10/2009 31/10/2008 31/10/2007 31/10/2006 30/04/2005
th GBP th GBP th GBP th GBP th GBP th GBP
12 months 12 months 12 months 12 months 18 months 12 months
Uncons. Uncons. Uncons. Uncons. Uncons. Uncons.
Unqualified Unqualified Unqualified Unqualified Unqualified Unqualified
UK GAAP
Turnover 13,239 10,983
Profit (Loss) before Taxation 518 299 71 -322 116 248
Net Tangible Assets (Liab.) 1,542 1,670 1,752 1,904 2,327 2,664
Shareholders Funds 1,097 1,083 949 903 1,101 1,052
Profit Margin 3.91 2.72
Return on Shareholders Funds 47.22 27.61 7.48 -35.65 7.04 23.57
Return on Capital Employed 32.40 17.19 3.87 -16.11 3.18 8.89
Liquidity Ratio (x) 1.06 0.92 0.86 0.75 0.80 0.76
Gearing (%) 79.58 122.35 186.78 218.59 239.56 251.68
Number of Employees 130 120 125 148 167 169
Human Resources
Genesis currently employee around 130 workers, they
train their employees extensively to ensure that they
have the breadth of knowledge required to work in a
Genesis bakery.
The baker‟s must be able to produce the innovative
products therefore Genesis finds it difficult to find and
employ bakers which have the skills that they require.
From when the employees begin working in Genesis
they are trained within the company to obtain specific
requirements needed to become one of Genesis‟ quality
bakers.
Genesis research
In May 2010, Genesis became the 16th food and drink
company in Northern Ireland to successfully gain
Marks & Spencer supplier accreditation, launching a
brand new Irish Bakery range to the retailer‟s 38
stores throughout Ireland on 4th May, this in turn was
extended to Main Estate in August 2010.
Designed to complement Marks & Spencers‟ hugely
successful Irish breads and morning goods, the new
Irish Bakery products created for the retailer by
Genesis.
Market Audit
Genesis also supply Sainsbury‟s UK with four of its own
lines, including Genesis Crafty Big Pancakes and
Genesis Crafty Double Butter & Sultana Scones.
In the Republic of Ireland, Genesis produce own label
scones and cakes for Superquinn and Musgrave Retail
Partners, who also carry a range of Genesis Crafty
products
Market Audit
Genesis Crafty has also teamed up with Tesco in Britain
to launch an innovative Soda Bagel that offers a
contemporary approach to one of Ireland‟s traditional
and popular handmade breads.
The Soda Bagel, now on sale in over 400 Tesco stores in
Britain, is targeted at younger consumers and provides
a handcrafted alternative to existing bagels, pitta
pockets and tortilla wraps for „eating on the go‟ or
quick meals.
Product Portfolio
Genesis produces a wide range of products, from bread to
scones and pancakes from looking at the statements
made by the six brothers on the Genesis bakery
website which is shown in the next slide.
“For us, baking is the perfect mix of creativity and
science. We use only the finest quality ingredients,
combined together with care and attention and then
baked in precisely the right heat for exactly the right
time.
Product Portfolio
Genesis awards
There are certain products within the range that have been
accredited with awards these awards are shown below:
Awards:
Great Taste Awards 2008: Cranberry and Yoghurt Scones
awarded a Gold Star.
Great Taste Awards 2009: Fifteen's Biscuit & Condensed
Milk Bake, Shortbread Iced Biscuit, SQ Date & Walnut
Speciality Bread and SQ Apricot & Raisin Speciality Bread
awarded one Gold Star each.
Great Taste Awards 2010: Two Gold stars Butter and
Sultana Scones, one Gold star for Apricot and Raisin Bread.
Inter value chain
Core Competencies
The major core competencies within Genesis is their unique process
of creating their products. Genesis use innovative baking and
products to distinguish themselves from the rest of the competition.
This has helped Genesis break away from the traditional away of
baking and give them a competitive edge in a very difficult market.
Another core competency Genesis have is their methods of training
their employees. Genesis train their employees within the
organisation meaning they can train their employees the way they
see fit. This benefits Genesis as they can save money on training and
build up employees to the level of quality that Genesis demands.
Another core competency is the brand itself although this was not
always the case up to 1998 the bakery was called McErlains Home
Bakery, they then changed the brand name with help form Invest NI
to Genesis Breads of the World.
PEST Analysis
This helps analyse what forces are at work within
the firm and what factors influence planning.
PEST stands for:
•Political
•Economical
•Socio-cultural
•Technology
Political
Political factors are the actions of the Government
which may affect Genesis; this could happen through
legislation or changes in benefits. There are different
factors that can affect Genesis:-
•Benefit cuts
•Environmental legislation
Economical
How the economy of the UK is performing will have a great
effect on each market, so as the UK economy is currently
going through a recession it will have a great affect on
consumer spending in terms of disposable incomes.
As the public will have less of a disposable income they will
not have as much money to spend on luxury items which
could have an effect on Genesis. When people have less of a
disposable income they may opt to purchase cheaper brand
in order to save money.
Socio-cultural
The UK is said to have an aging population, this is due to the
makeup of the population compared to what it used to be.
Traditionally people used to marry young and have a lot of children
meaning large families but today this is different.
Now that people tend to get married later in life and have fewer
children means that there are more elderly people within the
population. This is shown in the diagram below
Technology
In term of technology, Genesis does not take full advantage of
what is available to them. They do not take advantage as they do
not sell directly to customer from their website; they only sell
indirectly through the supermarkets who they supply such as:-
•Tesco
•Asda
•Sainsbury‟s.
Also as they hand make each of their product at Genesis they do
not take full advantage of the latest technology in term of
production compared some of their competitors who produce
their products by the batch.
Porters 5 forces
For Genesis it’s extremely important that they analyse the external and
competitive environment. The competitive environment is the immediate
environment of Genesis. The competitive environment can be affected by
any actions Genesis take. Genesis should go through a certain procedure
by which they ensure that they know who their competitors are and any
problems that may arise from this.
Michael E Porter states that there are 3 different generic strategies an
organisation can undertake and they are:
•Differentiation
•Cost Leadership
•Focus
Porters 5 forces
Michael E Porter states that there are 5 main forces that
can act upon a company. The 5 forces are:
•Power of suppliers
•The power of buyers
•The threat of substitutes
•The threat of entry
•Competitive rivalry or collaboration
•Power of suppliers
Power of suppliers explains how much power a supplier has over the buyer
or vice versa. If a supplier has more power over a buyer they have the
ability to bargain for whatever price they wish to offer their products for,
this has a positive affect on their profits but an adverse affect on the
buyers profits as they will have to offer more money to the supplier.
It is often the case that the buyer has the power over the supplier;
however the supplier could be more powerful if their brand has a very
good reputation and such companies are expected to sell it.
An example of this would be Coke. Most supermarkets and businesses are
expected to sell Coke; therefore Coca-Cola can sell their product at a price
which they see fit.
•The power of buyers
The power of buyers is basically the same as the power of suppliers except
instead of looking at the suppliers it will be based on the buyers. If a buyer has
more power than a supplier they will have the ability to bargain the materials
from the supplier to lower prices. There are different types of buyers; there are
independent retailers, wholesalers and multiples such as:-
• Tesco
•Asda
•Sainbury’s
The ratio of power differentiates between different buyers depending on size
and status; therefore multiples will have a greater level of power over an
independent retailer.
Overall in the bread market and selling on to buyers, the power again seems to
be with the buyers. There are only certain situations where the supplier will
have the power but again as stated before this only occurs depending on their
brand power, uniqueness of products and selling power. A good example of this
would be Kingsmill, they have a strong brand name and most consumers
expect shops to sell them therefore Kingsmill can hold their selling price which
suits them better.
•The threat of substitutes
The threat of substitutes is how easily your product could be
substituted for another similar product. In the breakfast
market it‟s extremely competitive and the products can be
easily substituted for another. The consumption of bread is
decreasing in the breakfast market and there is an increase in
cereal. Other products in the breakfast market which could be
substituted are:-
• fruit
•Yoghurt
•cooked breakfasts
•fast food breakfasts
•pancakes
•The threat of entry
Threat of entry is how hard or easy it is for an organisation to enter a
particular market. Some markets are more difficult to enter than others.
The norm is that if a market is very difficult to enter, then fewer companies
will wish to try and enter the market meaning more profits for the current
existing organisations within that difficult market. An example of a difficult
market to enter is the pharmaceutical drugs market.
It takes several years for an organisation to get there products passed and
tested and then sent into the market. This is very off putting for companies
as they don’t wish to wait that long before they can get their products sent
out into the drugs market.
Other factors which may be off putting to companies are:
•Capital Requirements Entry
•Potential Retaliation
•Legislation
•Differentiation
•Access to distribution
Competitive rivalry or collaboration
Within any market there is a lot of competitive rivalry there is
Microsoft and Apple, Nike and Adidas and there is Xbox and
PS3.
No matter what company it is they will always have some one
who is a competitor and will try to rival them.
It is important for an organisation to try and distinguish
themselves from their competitors if they are to have any chance
of surviving in a very difficult economy where business is
extremely cut throat.
Swot Analysis
Strengths
•Family Business
•Premium Product
•Strong Supplier Links
•Skilled and dedicated workforce
Weaknesses
•Lack of ranges
•Inefficient technology buying process
•Labour intensive process
•Lack of production space
Opportunities
From looking at the financial figures of Genesis it is clear to see
that expansion is valid opportunity for them, they could improve
there position within the UK market and become more of a
presence in the bread market.
Within the UK market Genesis have a competitive advantage as
there is a demand for there new and innovative products and the
unique way in which they are produced.
In today's market place health is becoming a stronger factor in
what consumers purchase this also an opportunity for Genesis as
a lot of the ingredients that are used in their products are organic
this opens up new potential consumers and opportunities.
Threats
• Recession
•Levels of food inflation
•Threat of entry
•Threat of substitutes
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