C o n f e re n c e & E x h i b i t i o n
Osterreich Werbung
eChallenges
e-2004
Final Programme
Vienna Austria 27 - 29 October 2004
e-2004 major sponsors
4
Introduction
eChallenges e-2004 is the fourteenth in a series of annual conferences, which bring together
delegates from commercial, government and research organisations around the world. Focusing on
eBusiness, eGovernment, Organisational Knowledge, eWork, eEurope 2005 and ICT take-up by SMEs and
International Collaboration on IST, the goal of e-2004 is to stimulate rapid take-up in Europe of Research
and Technology Development (RTD) results and to help open up the European Research Area (ERA) to
the rest of the world.
The reputation of the eChallenges Conference Series is based on its international perspective and its focus
on high quality papers, discussion and networking. Opening and closing plenary sessions feature keynote
government, business and research speakers sharing experience, insight and challenges for the future.
Thematically focused parallel sessions provide coherence to a programme featuring an invigorating mix of
business and government case studies, technical, legal and policy papers and interactive workshops. The
organisation of paper and workshop sessions alike is designed to maximise knowledge sharing through
focused presentations and interactive discussions.
e-2004 provides a prestigious international forum to increase awareness of exploitable research results and
applications, whether funded privately or at regional, national or European level. The Conference Exhibition
offers an opportunity to showcase research results and applications through technology demonstrations and
posters. eChallenges provides an excellent networking environment to discuss problems and new ideas,
share knowledge and experience, identify new research partners and obtain feedback from potential users.
This supports the goals of the ERA by increasing Return On Investment (ROI) through better exploitation of
results and better coordination of research activities.
Who will you meet Social events are designed to encourage informal
discussion, and the Cyber Café makes it easy to follow
at e-2004? up on opportunities or leads immediately. A number of
The eChallenges Conference Series, which is supported dedicated networking areas are provided at the venue to
by the European Commission under the Information faciliate spontaneous meetings by small groups. Finally, the
Society Technologies (IST) programme, attracts over 500 Delegate Showcase on the eChallenges Conference portal
delegates each year from leading commercial, government (w w w. e C h a l l e n g e s . o r g ) allows registered
and research organisations around the world. Unlike many delegates, speakers and exhibitors to publish their own short
research conferences, eChallenges provides the opportunity profile (including research interests and a photograph), to
to meet with practitioners, project managers, software facilitate networking before, during and after the conference.
engineers, researchers and senior managers from industry and
government as well as from research organisations. Delegates The Programme
and speakers attend to share knowledge and experience The 3 day programme features an invigorating mix of
and network with their peers from around the world. The business and government case studies, technical, legal and
eChallenges Community is open, inclusive and welcoming. policy papers and interactive workshops. As well as opening
and closing plenary sessions, delegates may participate in
Cyber Café over 70 thematically focused parallel sessions on e-Business,
e-Government, Knowledge Management, eDemocracy, e-
e-2004 delegates may avail of the printing and Work, Smart/Virtual Organisations, Broadband and Mobility,
Internet facilities provided by the eChallenges Cyber SME Issues, eLearning, Media and eEurope. Session Chairs
Café. Follow up immediately on business, research and will ensure active discussions and faciliate participation by
cooperation opportunities identified through networking all delegates.
at the conference, make last minute changes to your
conference presentation and keep in touch with the office, The conference programme is complemented by an
family and friends. exploitation-focused Exhibition, social events including a
Cocktail Reception with traditional Austrian entertainment
Networking Support kindly hosted by the City of Vienna (27th October) and
a Networking Reception kindly organised by the Federal
Networking is a key feature of the eChallenges Conference Ministry of Transport, Innovation and Technology and
Series, and is facilitated in a number of practical ways. Federal Ministry of Economic Affairs and Employment
Paper and workshop sessions are designed to maximise (28th October), and a partner programme as well as post
knowledge sharing by providing time for interactive conference tours.
discussions during the conference programme itself.
Coffee and lunch breaks take place in the Exhibition area The programme is subject to change and eChallenges
to maximise exposure for technology demonstrations Consortium reserves the right to alter the contents, venue
and posters and to facilitate one-on-one and small and/or speakers.
group discussions following paper or workshop sessions.
[ 2 ¬ 3 ] F i n a l P r o g r
The Venue
eChallenges e-2004 takes place in the magnificent The most convenient form of travel is the Viennese public
Hofburg Palace located in the heart of Vienna, Austria. The transport network. Frequent bus & train shuttle services
Hofburg is also known as the Royal Castle, as the palace are available from the airport to the city centre. Various
has been the residence of Austria’s ruling family since the organisations offer single or return trips ranging in the
13th century. Since 1918, it has served various purposes prices from €3 to €9. The South and West railway stations
under the Republic of Austria, and is today the president’s are 3kms away from the Hofburg, which located within a
official seat. Its construction spread from the 13th to the few minutes walk of the Herrengasse Metro station (U3).
20th century. This explains the richness of its architectural
influences, ranging from Gothic to Classicism through to A one-way taxi ride from the airport to the city centre
Renaissance and Baroque. should cost in the region of €30. You should be aware
that 26th October is an Austrian National holiday,
Security, Health and Safety therefore, delegates who arrive in Vienna on this day are
recommended to travel by public transport as roads may
Vienna is famous for its cleanliness and safety. However, it be congested.
is recommended that delegates wear their name badge for
all e-2004 activities, as it is their key to access all the eChallenges e-2004 is being held at the :
conference facilities on offer. Unfortunately, conferences Hofburg Congress Center Vienna
do provide a tempting target for thieves, so please take Hofburg, Schweizerhof
care of bags, laptops and other personal belongings. Entrance: Botschafterstiege
A - 1014 Vienna
While security staff will be present during conference hours,
the organisers cannot accept any responsibility for losses City Airport Transportation
incurred or for personal health and safety. Delegates should
ensure they have personal health insurance and take the City Airport Train (CAT) is pleased to support e-2004
usual care when exploring the city of Vienna. Any special and is offering all delegates a discounted price for single
tickets to and from the airport. Upon presentation of
needs or requirements, should be dealt with by contacting
your e-2004 Letter of confirmation, delegates can
the conference secretariat prior to the event.
purchase single tickets for €7.50 from the nominated CAT
Hotel Accommodation employee on the train. The CAT service between Vienna
International Airport and Wien Mitte station runs every
EuroCongress has been appointed as the official Site 30 minutes between 05:37 - 23:36, with a journey time of
Agents for e-2004, and may be contacted to make 16 minutes. The CAT shuttle train offers delegates the
a hotel reservation. Eurocongress is offering a selection possibility to check-in for Austrian Airlines flights at Wien
of 3 and 4 star hotels, most of which are situated close Mitte station up to 75 minutes prior to flight departure.
to the city centre, and all are served very well by public
transportation. A link is provided on the Conference Portal
to the hotel booking form.
While EuroCongress will try to accomodate delegates’ first
Official Carrier
choice, it is important to bear in mind that rooms will be Austrian Arrows and Lauda are pleased to support
allocated on a first-come first served basis and your first e-2004 as the Official Carriers. All e-2004 Delegates
choice cannot be guaranteed. Delegates are strongly and one accompanying person will benefit from a special
recommended to book their accommodation early, due to discount on available fares.
limited rooms available in Vienna during this busy period.
Participants should contact their nearest Austrian Airlines
How to get there office or travel agent to receive information on flights
and fares. Each participant must present their registration
information and provide the reference code: E2004
Vienna International Airport has direct scheduled flights
Participants from the USA should contact exclusively:
from destinations including Amsterdam, Barcelona,
Brussels, Budapest, Dublin, Dusseldorf, Frankfurt, Lyon, Lyon Travel
Lisbon, London, Madrid, Rome, Paris, Prague, Tirana, 999 Putney Road
Geneva and Zurich. The airport is 15 kms from the city P. O. Box 6179 Brattleboro
centre and is 15 to 30 minutes away from the Hofburg Toll Free Telephone Number : 800-639-3849
Congress Centre, by shuttle service (bus & train) or taxi. E-mail: conferences@lyontravel.com
Vienna is linked by motorway and by rail to major European
Cities.
a m m e
Major Places of Interest
Vienna is a very attractive city with a wide range
of options for partners as well as post conference
excursions for those planning to stay the weekend.
Partners and delegates will have the opportunity to
book tours from Vienna Sightseeing.
The historical centre of Vienna today makes up part
of UNESCO’S World Cultural Heritage. St. Stephen’s
Cathedral and the Imperial Palace are recognized as
being among the top 700 outstanding cultural and
natural monuments of the world.
Along the Ringstrasse delegates may admire the
Hofburg Palace, masterpiece of Austrian architecture,
and other impressive buildings such as the State
Opera House, National Museums, Parliament, the
Burgtheater, the University, the Karlskirche (Vienna’s most
beautiful baroque church), and the Musikverein (Vienna
Philharmonic Orchestra).
The Spanish Riding School founded in 1572, still
practices classic dressage in its purest form and is
located 2 minutes away from the Hofburg.
Vienna has been renowned as being one of the major
music capitals of the world. Haydn, Mozart, Beethoven,
Brahms, Schubert and the Strauss family all came to work
here. It is also the home of the Vienna Philharmonic.
The Danube valley with its old villages and excursions,
demonstrates the beauty of the Wachau. Through this
romantic scenery full of history the Danube winds its way
past charming village vineyards.
Other attractions include the Old City of Vienna
(between St. Stephen’s and the Hofburg Palace) with
the 1,000 years of Jewish Tradition, the Liechtenstein
Museum which marks the return of one of the world’s
most important private collections to the city and the
very impressive gothic St Stephan’s Cathedral hosting for
instance the red-marble sepulcher of Emperor Frederick
III or the tomb of Prince Eugene of Savoy, dating as far
back as 1754.
[ 4 ¬ 5 ] F i n a l P r o g r
International Programme
Committee
Organising Committee
A distinguished programme Committee has been formed • Silvana Muscella, METAWARE S.p.A, Italy
to review extended abstracts and draft papers, provide • Mireille Edin, Adera Service, France
feedback on papers/presentations and chair sessions for • Miriam Cunningham, IIMC International Information
e-2004. Management Corp Ltd, Ireland
The e-2004 International Programme Committee includes:
• Paul Cunningham (Chair), IIMC Ltd, Ireland
• Maarten Botterman, Stichting RAND Europe, Netherlands Conference Secretariat
• Pete Bramhall, HP Laboratories, Europe, United Kingdom
ADERA Service
• Miriam Cunningham, IIMC Ltd, Ireland
Mireille Edin
• Kim Davis, Research Council of Norway, Norway
162, avenue Albert Schweitzer
• Prof. Asuman Dogac, Middle East Technical University, Turkey
BP 196 - 33608 Pessac Cedex - France
• Prof. Joze Gricar, University of Maribor, Slovenia
Phone: +33 (0) 556 15 11 99/98/61
• Dr Ingo Hussla, IZET, Germany
Fax: +33 (0) 556 15 11 60
• Prof. Bernhard Katzy, CeTIM, Netherlands
e-mail: e2004@adera.fr
• Gareth MacNaughton, HP Europe, Belgium
• Jesse B.T. Marsh, Atelier Studio Associato, Italy Site Agents
• Flavia Marzano, Tangram, Italy
• Maurice Mulvenna, University of Ulster, United Kingdom To book hotel accommodation please contact:
• Mícheál Ó Foghlú, TSSG, WIT, Ireland EuroCongress & Events
• Jonathan Sage, IBM Business Consulting Services, Belgium Mariahilfer Strasse 133/2/6
• Prof. Paul Schoensleben, ETH Zurich, Switzerland 1150 Vienna – Austria
• Dr. Philip Seltsikas, University of Surrey, United Kingdom Tel: +43 1 867 49 44
• Prof. Dan Shunk, Arizona State University, United States Email: e2004@eurocongress.org
• Richard Stevens, Gruppo Formula, Italy Web: www.eurocongress.org
• Prof. Roger Wallis, Royal Institute of Technology, Sweden
• Peter Weiss, AIFB, University of Karlsruhe, Germany To book social tours, please contact:
Michaela Vienna Sightseeing
Plenary Session Speakers Email: michaela.ulreich@viennasightseeintours.com
Web: www.viennasightseeingtours.com
Alan Mottram Christian Rupp Joao da Silva Rudolf Schicker Orestis Terzidis Jan Zadak Rosalie Zobel
Keynote speakers already include:
• Mart Laar, Eesti Riigikogu, Estonia
• Alan Mottram, President Fixed Solutions Division, Alcatel, Belgium
• Christian Rupp, Federal Executive Secretary eGovernment, Austrian Federal Chancellery, Austria
• João da Silva, Director, Information Society Directorate-General, European Commission, Belgium
• Rudolf Schicker, Executive City Councillor for Urban Development , Traffic & Transport, City of Vienna, Austria
• Orestis Terzidis, Corporate Research, SAP AG, Germany
• Jan Zadak, VP EMEA, Hewlett Packard Europe, Czech Republic
• Rosalie Zobel, Director, Information Society Directorate-General, European Commission, Belgium
Conference Portal & Delegate Showcase
www.eChallenges.org
a m m e
ICONS based Knowledge Management in the Structural
Wednesday, Funds Projects Preparation
Bartosz Nowicki, Rodan Systems S.A., Poland
1 October 27, Introduction of Value and Cost Centres in the management of
European RTD Projects
Ioanna Pavlou, ALTEC S.A., Greece
2004 11:00 Session 2d: eWork 1: Applications & Case Studies
Chair: Teresa De Martino, European Commission, Belgium
Sustainable eWork: an Online Self-assessment Tool for
Organisations
Werner B. Korte, empirica GmbH, Germany
Getting Organisation and Human Ready for Information
Systems
08:00 Registration Ip-Shing Fan, Cranfield University, United Kingdom
Visiting eWorkers’ Homes - Three Stories for Designing
09:00 Opening Plenary 1a eWork Homes and Furniture
Chair: Joao Da Silva, European Commission, Belgium Katja Virtanen, University of Art and Design Helsinki, Finland
Welcome
Joao Da Silva, European Commission, Belgium 11:00 Session 2e: Services for Virtual Organisations
Welcome Chair: Bernhard Katzy, CeTIM, Germany
Rudolf Schicker, City of Vienna, Austria
Competence Profiling and Problem Solving in Virtual Networks
Transforming Research Activities to Product Offerings
Orestis Terzidis, SAP AG, SAP Research Center, Germany Kristina Wagner, FhG IAO, Germany
Broadband and Mobility: Moving to an End-User Centric World e-HUBs: e-Engineering enabled by Holonomic and Universal
Alan Mottram, Alcatel, Belgium Broker services
Godfried Augenbroe, Ga Tech, United States
10:30 Coffee Break: Exhibition & Networking e-Services for Support of Robot Application in SME-Networks
Cornelius Willnow, Fraunhofer-IPK, Germany
11:00 Session 2a: eBusiness 1: Issues
Chair: Gérald Santucci, European Commission, Belgium 11:00 Session 2f: Broadband & Mobility 1: Adoption Issues
Multicultural Commercial Websites: When Translating Might Chair: Mícheál Ó Foghlú, TSSG, WIT, Ireland
Not Be Enough The Internet Goes Mobile – SMS Usage by Austrian Students
Jacques Nantel, HEC Montreal, Canada Astrid Dickinger, Vienna University of Economics and Business
Choosing Channels - Exploring the Effects of Consumers’ Use Administration, Austria
of Multiple Channels Organizational Consequences of E-mail Adoption and
Daniel Osterlund, Stockholm School of Business, Stockholm University, Sweden Diffusion: Theoretical Issues and Empirical Results
Emerging Issues at European Airports Lucio Biggiero, University Luiss Guido Carli, Italy
Constanze Stockhammer, HiTec Marketing, Austria Mobile Technologies: Paving the Way for Achieving eInclusion
The Analysis of Rising Private e-Money Based on Business Maria Fernanda Cabrera, Universidad Politecnica de Madrid, Spain
Model: Korean Cases
Seungbong Park, Korea University, Republic of Korea 11:00 Session 2g: eLearning 1: Education Issues
Chair: Ingo Hussla, Gesellschaft für Technologieförderung Itzehoe mbH,
11:00 Session 2b: eGovernment 1: Adoption Issues IZET, Germany
Chair: Agnès Bradier, European Commission, Belgium The Suitability of an Irish Third-level Blended e-Learning
eGovernment and the Feasibility of Going Online Programme for Lean Competitiveness Training in SMEs
Niall Monks, Department of Enterprise, Trade and Employment, Ireland Liam Brown, AMT, University of Limerick, Ireland
From Teleworkability to eGovernmentability - Telework in From Hands-on Experience to e-Learning
Public Administration Iskra Popova, Mid Sweden University, Sweden
Ingrid Götzl, City of Vienna, Austria A Client-Server System for Mass Recruitment to Secondary
New Public Management and the Use of Distance Work Schools in a Metropolitan Area
Wiggo Knudsen, Norwegian Roads Authority, Norway Andrzej P. Urbanski, Poznan Supercomputing and Networking
An Experience of Transition to Open Source Software in Center & Poznan University of Techology, Poland
Local Authorities PAPÁS, Advanced Services for the Educational Community
Paolo Zuliani, Free University of Bolzano-Bozen, Italy Ana Conde, SADIEL, S.A., Spain
11:00 Session 2c: Knowledge Management 1: Issues
Chair: Kim Davis, Research Council of Norway, Norway
Facilitating Knowledge Exchange and Decision Making within
Learning Networks
Soumi Papadopoulou, Planet S.A., Greece
Managing Knowledge in Networked Product Creation
Organisations
Jouni Meriluoto, Nokia, Finland
[ 6 ¬ 7 ] F i n a l P r o g r
11:00 Session 2h: eEurope 1: Digital Divide Gesprecons: An eSafety and Risk Prevention Platform
Chair: Peter Weiss, AIFB, University of Karlsruhe, Germany Jesus Molina, AIDICO, Spain
eEurope-plus: Digital Divide or Digital Inclusion? EDEL: Developing a Second Generation Night-Vision System
Nerute Kligiene, Institute of Mathematics and Informatics, Dieter Kooss, University of Karlsruhe, Germany
Lithuania
eInclusion of Sign Language Users 14:00 Workshop 3e: Towards a Trust & Contract Management
Framework for Dynamic Virtual Organisations 1
Franz Dotter, University of Klagenfurt, Austria
Chair: Theo Dimitrakos, Central Laboratory of the Research Councils,
Mapping of Customer Needs for eEurope 2005 United Kingdom
Marja-Liisa Viherä, TeliaSonera, Finland Towards a Trust and Contract Management Framework for
The 3SI Framework: Assessing ICT Development Initiatives Dynamic Virtual Organisations
Eva del Hoyo-Barbolla, UPM Universidad Politécnica de Madrid, Spain Theo Dimitrakos, Central Laboratory of the Research Councils,
United Kingdom
12:30 Lunch Time: Exhibition & Networking Reputation Systems and Data Protection Law
Tobias Mahler, Norwegian Research Center for Computers and
14:00 Session 3a: eBusiness 2: Processes Law, Norway
Chair: Asuman Dogac, Middle East Technical University, Turkey Web Services Security for Trustworthy Business Processing in
Knowledge-Based Business Process Re-engineering for e- Dynamic Virtual Organisations
Business Joris Claessens, European Microsoft Innovation Center, Germany
Nikolaos Mekras, ANTER Ltd., Greece
Automating Business Process Integration - Pilot Findings 14:00 Session 3f: Broadband & Mobility 2: Technology Issues
Henning Hinderer, Fraunhofer IAO, Germany Chair: Pete Bramhall, Hewlett-Packard Laboratories Europe, United
The xNAL Based Method of Postal Address Management in Kingdom
e-Commerce Wearable Mobile Computing – a Paradigm For Future
Damir Trninic, Post Serbia, Center for e-Business, Serbia and European eWork
Montenegro Michael Boronowsky, Center for Computing Technologies (TZI),
Germany
14:00 Session 3b: eGovernment 2: Process Issues WiFi vs. UWB - Present and Future Hot-Spot Technologies for
Chair: Flavia Marzano, UPI, Italy Open Mobile Networks
Systematic Design and Realization of Security-Critical Inter- Jörg Wylegalla, TU Dresden, Germany
Organizational Workflows 4G Mobile in Europe: Business Scenarios and Implications for
Andrea Nowak, Austrian Research Center Seibersdorf, Austria Research Policy
Enterprise Workflow in a Public Sector Context Pieter Ballon, TNO Strategy, Technology and Policy, Netherlands
Paul Jackson, Institute of Public Finance, United Kingdom
14:00 Session 3g eLearning 2: Education Issues 2
The Virtual Dossier (from the Paper Dossier to the Virtual Dossier)
Chair: Joze Gricar, University of Maribor, Slovenia
Elena Fenoglio, Region of Piedmont, Italy
eChallenges in International Education
QUALEG Quality of Service & Legitimacy in eGovernement
Baqun Ding, Delft University of Technology, Netherlands
Alberto Savoldelli, Politecnico di Milano, Italy
Noisy Reform or Silent Revolution in the Higher Education?
A Hungarian Overview
14:00 Workshop 3c: Knowledge Management 2: Application
Issues András Gábor, BUESPA, Hungar
Chair: Jonathan Sage, IBM Business Consulting Services, Belgium Development and Implementation of a Collaborative
Environment for Education
P2P Interactions for the Support of Knowledge Sharing in
Networked Enterprises Manuel Castro, DIEEC/UNED, Spain
Roberto Ratti, TXT e-solutions, Italy A Methodology for Developing Quality e-Learning Systems
Johanna: A Knowledge Centered Infrastructure for Katerina Papanikolaou, Cyprus College, Cyprus
Teleorganizations
Mauro Gaspari, Dipartimento Scienze dellI’informazione, 14:00 Workshop 3h: eEurope 2: User Issues in Online Public
University of Bologna, Italy Service Provision
Content Engineering for Conversational Advisory Systems Chair: Werner B. Korte, empirica GmbH, Germany
Marcello L’Abbate, Fraunhofer-IPSI, Germany Putting the User at the Centre – Implications for the Provision
of Online Public Services
14:00 Session 3d: eWork 2: Multimodal & Collaborative Work Karsten Gareis, empirica Gesellschaft für Kommunikations- und
Environments Technologieforschung mbH, Germany
Chair: Philip Seltsikas, University of Surrey, United Kingdom The eUser in a Universally Accessible Information Society
Natural Multimodal Interaction for Design Applications Margherita Antona, FORTH - ICS, Greece
Elisabeth den Os, Max Planck Institute for Psycholinguistics, Policy Approaches to Involve Societal At-Risk Groups in
Netherlands European eServices
COMBINE-for-PACE: Performance Assessment of a Complex Lutz Kubitschke, empirica Gesellschaft für Kommunikations- und
Enterprise Technologieforschung mbH, Germany
Nadezhda Yarushkina, Ulyanovsk State Technical University, Russian
Federation 15:30 Coffee Break: Exhibition & Networking
a m m e
16:00 Session 4a: eBusiness 3: Case Studies 16:00 Workshop 4e: Towards a Trust & Contract Management
Chair: Margarita Lago, European Commission, Belgium Framework for Dynamic Virtual Organisations 2
Economic Impact of E-Business Chair: Theo Dimitrakos, Central Laboratory of the Research Councils,
United Kingdom
Pascal Verhoest, TNO-STB, Netherlands
Integrating the Hybrid PKI Model into Trust Relationship
Physical-Virtual Back-and-Forth: Lessons Learned from the
Lifecycle for Dynamic Virtual Organisations
FlyAway Travel
Yücel Karabulut, SAP AG, Germany
Solveig Wikström, Stockholm School of Business, Stockholm
University, Sweden Enabling Dynamic Security Perimeters for Virtual
Collaborations
Electronic Data Interchange: Efficient ICT Use in Agriculture
Damian Mac Randal, Central Laboratory of the Research
Vilija Juceviciene, Lithuanian University of Agriculture, Lithuania
Councils, United Kingdom
Towards a Global Integration of the Portuguese Wine Cluster
A Comprehensive XML-based Approach for Trust
Information – the INFOVINI Project
Negotiations
Henriqueta Nóvoa, FEUP- Engineering Faculty of Porto, Portugal
Lorenzo Martino, University of Milan, Italy
Autonomic Privilege Management - Extending PERMIS to
16:00 Session 4b: eGovernment 3: Service Delivery
Contribute to the TrustCoM Objectives
Chair: Paul Timmers, European Commission, Belgium
David Chadwick, University of Salford, United Kingdom
E-Procurement: Online Public Administration Purchasing
Adriano Leli, CSI-Piemonte, Italy 16:00 Session 4f: Broadband & Mobility 3: Business Issues
Selling an eTax Service - Revenue Commissioners, Ireland Chair: Maurice Mulvenna, University of Ulster, United Kingdom
Margaret Whelan, Revenue Commissioners, Ireland Opportunities, Threats and Critical Success Factors of the
E-Delivery – Based on the Austrian eGovernment Law ASP Business Model
Peter Reichstaedter, Federal Chancellery of the Austrian Lars Hansen, Gesellschaft für Technologieförderung Itzehoe
Republic, Austria mbH, IZET, Germany
Circuit Infrastructure for Multi-functional Card-based Citizen Supporting eBusiness Activities in Multi-Service and Network
Services Provider Environments
Alessandro Battaglino, Comune Di Torino, Italy Vera Stavroulaki, National Technical University of Athens, Greece
Using Dynamic Service and Network Discovery to Stimulate
16:00 Session 4c: Knowledge Management 3: Content Issues eBusiness over Composite Radio Environments
Chair: Paul Cunningham, IIMC Limited, Ireland Nikolaos Koutsouris, National Technical University of Athens, Greece
Customisation of Information in the Manufacturing Industry Supporting eLearning and eHealth in a Broadband Network
Christian Persson, Högskolen i Gjövik, Norway Environment
Learning User Preference Models and Business Strategies for Gianluca Insolvibile, Consorzio Pisa Ricerche/META Centre, Italy
E-Commerce
16:00 Session 4g: eLearning 3: Applications & Case Studies
Maria João Viamonte, Instituto Superior de Engenharia do Porto,
Portugal Chair: Ingo Hussla, Gesellschaft für Technologieförderung Itzehoe mbH,
Natural Language Access and Intelligent Service Discovery in IZET, Germany
e-Business eLearning Knowledge Representation by Interactive Formal
Mikhail Simonov, Nomos Sistema S.p.A., Italy Models & Virtual Worlds
Experimental Design of the Text Identification Language Oleg Moukhine, Perm State Technical University, Russian
within the ELIS Instrumental Testing System Federation
Valery Gorbunov, Bashkir State Pedagogical University, Russian The Virtual Laboratory as an Active Learning Environment
Federation Mikhail Morozov, Mari State Technical University, Russian
Federation
16:00 Workshop 4d: eWork 3: VR Applications & New Working Adopting Groupware for Collaborative E-Learning: A
Environments Blackboard ‘Groups’ Case Study
Chair: Angelos Amditis, Institute of Communication and Computer Alan Hogarth, Glasgow Caledonian University, United Kingdom
Systems, Greece
INTUITION: A World-leading Force in VR 16:00 Session 4h: eEurope 3: National Case Studies
Ioannis Karaseitanidis, Institute of Communications and Chair: Maarten Botterman, Stichting RAND Europe, Netherlands
Computer Systems, Greece Net Readiness Perception Index
Spin 3D: A VR-Platform on Internet ADSL Network for Michal Golinski, Warsaw School of Economics, Poland
Synchronous Collaborative Work Electronic Banking in Estonia: Development Aspects and
Dominique Pavy, France Telecom, France Risks
Virtual Reality Applications in the Energy Industry Dmitri Sokolov, Tallinn University of Technology, Estonia
Ricardo Salve, TECNATOM, Spain The FairsNet System in the European Trade Fair Market
Crossing the Boundaries in VR/VE: Human Factors Mariangela Contenti, Campus Bio-Medico University, Italy
John Wilson, University of Nottingham, United Kingdom
Workspace Challenges in the Built Environment Sector
Terrence Fernando, University of Salford, United Kingdom
[ 8 ¬ 9 ] F i n a l P r o g r
Ambient Intelligence Vision: Exploring the Social Risks of its
Thursday, Construction
Irene Lopez de Vallejo, University College London, United Kingdom
2 October 28,
2004
09:00 Workshop 5e: Collaborative Environments & Virtual Organizations
Chair: Hermann Loeh, CeTIM, Germany
Managing Virtual Projects: A Benchmark Study of
Collaboration Tools
Bernhard Katzy, CeTIM, Germany
The Co-Existence of Communities of Practice and Virtual
Organisations
Flavius Sturm, FhG IAO - Fraunhofer Institute for Industrial Engineering,
09:00 Session 5a: e-Business 4: Trust & Confidence Germany
Chair: Pete Bramhall, Hewlett-Packard Laboratories Europe, United Kingdom Virtual Organisations in Healthcare: Organisation, People and
Technology
Cyber-Trust
Marjan Grootveld, Telematica Instituut, Netherlands
Lorenzo Valeri, RAND Europe, Germany
Enhancing Presence and Context Awareness in Collaborative
EUPKI, the Libre Software Public Key Infrastructure Settings
Eduard Tric, Axetel, Romania Henk de Poot, Telematica Instituut, Netherlands
A Practical Solution to the Interoperability Challenge in PKI
Related Online Services 09:00 Workshop 5f: Managing Smart Spaces
Anders Krabbe Moeller, Naestved Municipality, Denmark Chair: Mícheál Ó Foghlú, TSSG, WIT, Ireland
BioSec: Biometrics and Security Towards Trust and Security Infrastructure Requirements for Smart Spaces and Managed Zones
Orestes Sanchez, Telefonica I+D, Spain Mícheál Ó Foghlú, TSSG, WIT, Ireland
Integrated Management of Smart Spaces
09:00 Session 5b: eGovernment 4: Services for Citizens & Business
Sven van der Meer, TSSG, WIT, Ireland
Chair: Agnès Bradier, European Commission, Belgium
Managed Person-centric Adaptive Services for Smart Spaces
vCRM - Vienna Citizens’ Request Management
Dave Lewis, Trinity College Dublin, Ireland
Rainer Riedel, VCA (Vienna City Administration), Austria
Indoor Wireless Location Tracking Systems for Smart Space
The Regione Piemonte Ability Passport: A Regional Service Applications
Network for Disabled Citizens
Rajiv Mathur, Cork Institute of Technology, Ireland
Paolo Raviolo, CSI-Piemonte, Italy
Mapping the Law: Knowledge Support for Business 09:00 Session 5g: eLearning 4: Commercialisation Issues
Development Enquiry
Chair: Marina Manzoni Brusati, European Commission, Belgium
Frank Wilson, Interaction Design Ltd, United Kingdom
From Continuous Medical Education to Continuous
RISER: Trans-European Access to Resident Registers for Professional Development
Business and Citizens
Roberto Nardi, SEMG, Italy
Hendrik Tamm, PSI AG, Germany
Pilot Implementation of an Intelligent e-Learning Environment
09:00 Session 5c: Knowledge Management 4: Paul Dan Cristea, Politehnica University of Bucharest, Romania
Semantic Modelling & Applications MetaCampus Marketplace and the Challenge for Next
Chair: Asuman Dogac, Middle East Technical University, Turkey Generation eLearning Platforms
A National Programme Perspective on ERA Challenges for Solenn Le Goff, Atos Origin, Spain
Semantic Systems and Services
09:00 Workshop 5h: eEurope 4: Towards European Standards
Erich Prem, eutema Technology Management, Austria
for eSkills & Qualifications 1
Ontology-enabled Knowledge Asset Trading
Chair: Burkart Sellin, Cedefop, Greece
Dimitris Apostolou, Planet SA, Greece
Co-Chair: Wolffried Stucky, CEPIS, Germany
The Role of a Semantic Engine in an Information Management
System eSkills and Qualifications for Europe
Anton Zamolotskikh, IIMC International Information Management André Richier, European Commission, Belgium
Corporation, Ireland Developing European eSkills and Qualifications Frameworks
Burkart Sellin, Cedefop, Greece
09:00 Session 5d: eWork 4: Ambient Intelligence Main Outcomes of a European Level Study on ICT
Chair: Bror Salmelin, European Commission, Belgium Certification and Qualification Needs
The Challenges of Work/Home Boundaries and User Peter Bumann, CEPIS, Germany
Perceptions for Ambient Intelligence The Impact of Low Computer Literacy in the Information
Rebecca Ellis, University of Essex, United Kingdom Society
Evaluation of an AmI Workplace Fulvia Sala, AICA, Italy
Andrew Harrison, DEGW, United Kingdom The Employability of ICT Professionals - A Study of European
SMEs
Organisations as Multilayered Networks: The Space Syntax of
Ambient Intelligence Dora Scholarios, University of Strathclyde, United Kingdom
Alan Penn, UCL, United Kingdom
a m m e
10:30 Coffee Break: Exhibition & Networking 11:00 Session 6f: Broadband & Mobility 4: Case Studies
Chair: Maurice Mulvenna, University of Ulster, United Kingdom
11:00 Session 6a: eBusiness 5: Commercialisation Issues
Breaking the High-Speed Barrier: Inhibitors to Broadband
Chair: Dave Broster, European Commission, Belgium Exploitation by SMEs
Hermes - The Trans-European Hybrid Mail Service Donna March, eCommerce Innovation Centre, United Kingdom
Sergio Zamboni, Postel SpA, Italy Exploring Business Opportunities with Intelligent Mobile
Customer Relationship Management and Service of Capital Redirect Service
Goods at Remote Locations Dominique Buyse, Alcatel, Belgium
Kim Jansson, VTT Industrial Systems, Finland Designing Business Models for Location Based Advertising
ASP Solutions for XML Archives Management and Exploitation Bernhard Kölmel, CAS Software AG / YellowMap, Germany
Fabrizio Nahum, Regesta.exe (SOL-TEC), Italy Science Game: Mobile Gaming in a Scientific Exhibition
Francesco Bellotti, DIBE - University of Genoa, Italy
11:00 Workshop 6b: eGovernment 5: Regional Initiatives
Chair: Flavia Marzano, UPI, Italy 11:00 Session 6g: eLearning 5: Challenges
Uptake of eServices in Danish Municipalities Chair: Joze Gricar, University of Maribor, Slovenia
Helle Zinner Henriksen, Copenhagen Business School, Denmark Initiating Transformational Change in Dynamic Environments
Kommunalnet.at - the Intranet for Local Authorities in Austria Ted O’Keeffe, Waterford Institute of Technology, Ireland
Peter Parycek, Danube-University Krems, Austria ORGANIC - Continuous Organisational Learning in Innovation
Emilia Romagna Regional Strategy on ICT and Companies
Kussai Shahin, ASTER S. Cons. p. a., Italy Richard Messnarz, ISCN GesmbH, Austria
SITAD: Building a Local Spatial Data Infrastructure in Future Educational Needs for Manufacturing Strategy
Piedmont within INSPIRE perspective Asbjorn Rolstadas, Norwegian University of Science and
Piergiorgio Cipriano, CSI-Piemonte, Italy Technology, Norway
11:00 Session 6c: Knowledge Management 5: Future Challenges 11:00 Workshop 6h: eEurope 5: Towards European Standards
Chair: Bror Salmelin, European Commission, Belgium for eSkills & Qualifications 2
Building Community Mirrors with Public Shared Displays Chair: Burkart Sellin, Cedefop, Greece
Michael Koch, Technische Universitaet Muenchen, Germany Co-Chair: Wolffried Stucky, CEPIS, Germany
The ECDL as a Voluntary Global Standard for e-Skills
Knowledge Transfer from Researchers to Businesses -
eXperience and EUREXIS Thomas Michel, DLGI, Germany
Barbara Sigrist, University of Applied Sciences Basel, Switzerland Driving Informatics Competence in Europe: the EUCIP
Programme
Knowledge Management in 2010 - Business Needs and
Paolo Schgör, EUCIP Ltd, Italy
Market Prospects
Credit Transfer & Standardisation of IT and Multimedia Skills
Jonathan Sage, IBM Business Consulting Services, Belgium & Qualifications in Europe
Gerald Thiel, DEKRA Akademie GmbH, Germany
11:00 Workshop 6d: eWork 5: Building our Future Work
eLearning in European SMEs: the Challenge for Policies and
Environment
Practice
Chair: Hans Schaffers, Telematica Instituut, Netherlands Graham Attwell, Knownet Ltd, Germany
Understanding Innovation in the Mobile Workplace
Hans Schaffers, Telematica Instituut, Netherlands 12:30 Lunch Time: Exhibition & Networking
Mobile Support for Communities of Practice
14:00 Session 7a: eBusiness 6: Interoperability
Wolfgang Prinz, Fraunhofer FIT, Germany
Chair: Philip Seltsikas, University of Surrey, United Kingdom
Building Context Awareness into Physical Service
Environments The Adoption of Standardised Technology in the Automotive
Industry
Fabrizio Davide, Telecom Italia Learning Services, Italy
Martina Gerst, University of Edinburgh, United Kingdom
Mobile Work Environments for Engineering Sectors
An Interoperability Testing Study: Automotive Inventory
Terrence Fernando, University of Salford, United Kingdom
Visibility and Interoperability
Citizen-centric Value Network of Professionals: Well-being
Nenad Ivezic, National Institute of Standards and Technology, United States
Services @ Work
Business Model Interoperability using Enterprise Model
Niilo Saranummi, VTT Information Technology, Finland
Integration
Harald Kuehn, BOC Information Systems GmbH, Austria
11:00 Session 6e: Innovation & Virtual Organisations
Business Interoperability based on e-Documents with
Chair: Bernhard Katzy, CeTIM, Germany
Embedded Workflow
Fostering Innovation in Extended Enterprises Massimo Garuti, DemoCenter, Italy
Mikel Sorli, LABEIN, Spain
InnovationEnterprizer: System for Evaluating and Managing 14:00 Session 7b: eGovernment 6: Interoperability
Corporate Innovation Chair: Paul Timmers, European Commission, Belgium
Iain Bitran, S3 International, United Kingdom
Experiences from Formulating Recommendations for a
Organisational Alignment and Managing Innovation with In- National Interoperability Strategy
Company Incubators
Efthimios Tambouris, Archetypon S.A., Greece
Alan Warr, London Business School, United Kingdom
Towards Virtual Governance Architecture - A Perspective on
Information Technology as a Transformer of Public Institutions
and Governments
Thomas Zwahr, EPFL, Switzerland
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A Research Roadmap for Sustainable Information Cities P2P, “Legal“ Downloading Sites and the Future of Music
Stephen Curwell, University of Salford, United Kingdom Distribution
In Principle: Towards an Open Architecture for eGovernment Anders Edström Frejman, Royal Institute of Technology, KTH, Sweden
Identity Management Online Music and Competitive Actions in the Music Industry
Jeroen Van Den Hoven, Delft University of Technology, Netherlands Saku Mäkinen, Tampere University of Technology, Finland
The Swedish Newspaper Industry’s Changing Business
14:00 Workshop 7c: eGovernment Learning Journeys: Strategies for Multi-Channel Publishing 1995 – 2004
Knowledge Management in Action Tomas Uppgard, Royal Institute of Technology (KTH), Sweden
Chair: Charles Lowe, e-Forum, United Kingdom
eGovernment Learning Journeys: Knowledge Management 14:00 Workshop 7h: Exploitation of Research Projects Results
in Action Chair: Helga Bechmann, Gesellschaft für Technologieförderung
Charles Lowe, e-Forum, United Kingdom Itzehoe mbH, IZET, Germany
Local eGovernment Excellence TRAIN-IT: Turning e-2004 Technologies into Business
David McElhinney, Liverpool City Council, United Kingdom Helga Bechmann, Gesellschaft für Technologieförderung Itzehoe
mbH, IZET, Germany
Local Data Sharing and Co-branding to Better Serve Citizens
New Financial Support Strategies for eTechnology Companies
Nicolas Conso, Caisse de Depots et Consignations, France
Utz Meyer-Reim, Euler Hermes Kreditversicherungs-AG, Germany
14:00 Session 7d: eWork 6: eHealth & Case Studies Axetel Consulting – Experience Report of a Start-up
Chair: Richard Stevens, Gruppo Formula, Italy Eduard Tric, Axetel, Romania
How to Speed-up the Implementation of eWork in the Health
Care Sector 15:30 Coffee Break: Exhibition & Networking
Uwe Kirchhoff, ATB Institut für angewandte Systemtechnik 16:00 Session 8a: eBusiness 7: Interoperability 2
Bremen GmbH, Germany Chair: Peter Fatelnig, European Commission, Belgium
Learning through Online Communities - A Study of Health
SATINE Project: Exploiting Web Services in the Travel
Care Sites in Europe
Industry
Asa Smedberg, Stockholm University/KTH, Sweden
Asuman Dogac, Middle East Technical University, Turkey
Building Knowledge Driven and Dynamically Networked
Situation-Aware Service Selection from Large Offers
Communities within European Healthcare Systems
Bernhard Holtkamp, Fraunhofer Institute for Software and Systems
Valentina Perdoni, Fondazione IARD, Italy
Engineering (ISST), Germany
Semantic Integration in eCommerce
14:00 Session 7e: Virtual Products
Xavier Alcalá, University of Corunna, Spain
Chair: Teresa De Martino, European Commission, Belgium
Interoperability in the Model Accelerated Society
Useful Semantic Product Properties in Virtual Worlds
Jan Goossenaerts, Eindhoven University of Technology, Netherlands
Rainer Malkewitz, Zentrum für Graphische Datenverarbeitung e.V.,
Germany
16:00 Workshop 8b: eGovernment 7: Interoperability for Local
Virtual Integrated Design in an Intranet Environment and Regional Government
Zenobia Weiss, Poznan University of Technology Institute of Chair: Norbert Benamou, Business Flow Consulting, France
Mechanical Technology, Poland
Strategies Used to Reach eGovernment Interoperability: An
New Working Environments for Product Development - A
Initial Evaluation
Component Framework for CAx Application Development
Alain Keravel, HEC, France
Martin Richter, RPK, University of Karlsruhe, Germany
Towards Intelligent Cities
14:00 Session 7f: Broadband & Mobility 5: Case Studies 2 Andy Hamilton, University of Salford, United Kingdom
Chair: Mícheál Ó Foghlú, TSSG, WIT, Ireland Enabling Interoperability between Public Administrations - A
Pan-European Approach
Implementing Adaptive Collaborative Telework in Public
Administration Otmar Adam, Institute for Information Systems, Germany
Mayumi Hori, Hakuoh University, Japan TERREGOV: Collaborative Practices among Civil Servants
Trusted eBusiness Services in Social Housing Stefania Filipazzi, Associazione Impresa Politecnico - Politecnico
di Milano, Italy
Simon Robinson, empirica Gesellschaft für Kommunikations- und
Technologieforschung mbH, Germany
16:00 Session 8c: eDemocracy: Issues
Mobile Biometric Person Identification System on the Basis of
Pattern Recognition Software and GSM Cellular Networks Chair: Gareth MacNaughton, Hewlett Packard Europe, Belgium
Alexander Yudashkin, Samara State Technical University, Russian Federation eVoting: Who Controls the eElectoral Process?
A Collaborative Framework for Distributed Winter Testing Alexandros Xenakis, Napier University International
Teledemocracy Centre, United Kingdom
Peter Törlind, Polhem Laboratory, Luleå University of Technology, Sweden
Implementing eDemocracy: eVoting and eParticipation
14:00 Session 7g: Media 1: Industry Challenges Maria Angela Biasiotti, ITTIG/CNR, Italy
Chair: Paul Cunningham, IIMC Limited, Ireland Regulatory and Legal Challenges for eVoting and
eDemocracy
The Peer-to-Peer Dilemma
Thanassis Kosmopoulos, Ministry of National Economy, Greece
Lars-Erik Eriksson, Royal Institute of Technology (KTH), Sweden
A Method for Decision Support in e-Democracy
Love Ekenberg, Stockholm University, Sweden
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16:00 Workshop 9d: European & US Perspectives on 16:00 Session 8g: Media 2: Content Challenges
Interoperability Chair: Roger Wallis, Royal Institute of Technology, Sweden
Chair: Richard Stevens, Gruppo Formula, Italy Television Content Online - eBusiness Strategies for AV-
ICT for Business 2015: Heading for the Next Challenges Archives
Gérald Santucci, European Commission, Belgium Michael Grill, ORF, Austria
Interoperability and Standardization across Industry Sectors Customer Needs in Mobile Rich Media Markets
Nenad Ivezic, National Institute of Standards and Technology, United States Torsten Brodt, University of St. Gallen, Switzerland
The Basic Foundations of Interoperability for Enterprise Electronic Content Publication, Certification and Verification
Software and Applications System
Jean-Paul Bourrieres, LAP - Université Bordeaux 1, France Ivan Pigulevsky, Digt Company, Russian Federation
The Role of the Community in Addressing Interoperability Bifurcation - Improving the Effectiveness of Personalized
Klaus-Dieter Platte, Platte.Consult, Belgium Web-based Systems
Interoperability in the Automotive Sector Bo Lennstrand, Gotland University, Sweden
Pat Snack, AIAG - Automotive Industry Action Group, United
States 16:00 Workshop 8h: Accelerating eGovernment: Reuse and
Co-Design
16:00 Workshop 8e: Integrating Product-Process Organisation for Chair: Olov Forsgren, Borås University College, Sweden
Engineering Design eService Co-design Platforms
Chair: Philippe Girard, University Bordeaux 1, LAP-GRAI, France Olov Forsgren, Borås University College, Sweden
Implementation of an Integrated Organisation and Process Born to Co-operate: New Communication Approaches for
Tool for Engineering Design Co-ordination eGovernment
Christophe Merlo, LIPSI-ESTIA, France Jaak Tepandi, Tallinn University of Technology, Estonia
Enforce Engineering Collaboration Open Applications and Solution Sharing for Governments
Martine Callot, EADS CCR, France David Rowe, Microsoft, United Kingdom
Specifications of a Collaborative Tool for Product Design The eCitizen Perspective - Can eGovernment Avoid
Bertrand Rose, CRAN, France Becoming Boo.Gov?
Lars Albinsson, Calistoga Springs Research Institute, Sweden
16:00 Session 8f: SME Issues 1: Collaboration
Chair: Peter Weiss, AIFB, University of Karlsruhe, Germany
Collaboration and Enterprise Networks: What about SMEs?
Manon van Leeuwen, Fundecyt, Spain
Coaching High-Growth Start-Ups: Integrating Online
Intelligence Solutions and In-Depth Support
Estelle Chatard, Newcastle City Council, United Kingdom
Using Enterprise Models to Define a Web Based
Collaborative eEngineering Environment for SMEs
Daniel Amaral, NUMA - Advanced Manufactuirng Nucleous, Brazil
Enabling Internet-based B2B Transactions through
Application Interconnection
Yannis Charalabidis, Singular Software SA, Greece.
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Friday, Interactive Visualization in CrossGrid - The Grid Visualization
Kernel
3
Dieter Kranzlmüller, GUP, Joh. Kepler University Linz, Austria
October 29, GRID based Virtual Laboratory for Scientific and Industrial
Collaboration
Geleyn Meijer, University of Amsterdam, Netherlands
2004 09:00 Session 9e: Logistics in Virtual Organisations
Chair: Paul Schoensleben, ETH Zurich, Switzerland
The Role of ICT in Reverse Logistics: A Hypothesis of RFID
Implementation to Manage the Recovery Process
Andrea Payaro, University of Padua, Italy
A B2B Architecture for Goods Distribution in Urban and
09:00 Workshop 9a: eBusiness 8: Standards & Standardisation 1 Metropolitan Areas
Chair: Kai Jakobs, Aachen University, Germany Giorgio Ambrosino, MemEx Srl, Italy
e-Government for Businesses: Lessons Learned from a Trajectory An Evaluation Methodology for Innovative Mobility Services:
for Standardization of Business Information the MEROPE cities
Jack Verhoosel, ICTU, Netherlands Paolo Frosini, Regione Toscana, Italy
Effectiveness of Governance Structures for 3G Profiling for Supplier Selection in the Context of the
Standardization and Implications for China’s 3G Policy Extended Enterprise
Kai Reimers, RWTH Aachen University, Germany Kate Dunne, CIMRU, NUI Galway, Ireland
The Future of Mobile Payment: Quest for Standards
Andriew Lim, Technische Universiteit Eindhoven, Netherlands 09:00 Session 9f: SME Issues 2
COPRAS - Improving the Interface between Research and Chair: Maarten Botterman, Stichting RAND Europe, Netherlands
Standardisation Is there an e-Business Digital Divide among Firms? Evidence
Bart Brusse, CEN, Belgium from a Multinational Pilot Study
Hans Schedl, Ifo Institute for Economic Research, Germany
09:00 Session 9b: eGovernment 8: Identity Management Results from an e-Business Strategic Framework Deployment
Chair: Gareth MacNaughton, Hewlett Packard Europe, Belgium in Micro-SMEs
Resolving Interoperability Issues for eGovernment Aires Duarte Silva, Digital Partners, Portugal
Identification Systems Traceability Service Centers Supporting Agri-Food SMEs
Aine Ni Fhloinn, InHouse Training, Ireland Paolo Onesti, DemoCenter S.c.a r.l., Italy
Personal Identity and Proxy Identities Austria’s eGovernment
Arno Hollosi, Federal Chancellory Austria, Austria 09:00 Session 9g: Media 3: Cultural Challenges
Identity and Relationship Management: The Key to Safe, Chair: Roger Wallis, Royal Institute of Technology, Sweden
Secure ICT Infrastructure Challenging Web Design and Cultural Issues in International
Giampaolo Montaletti, Unioncamere Emilia-Romagna, Italy E-commerce Sites
eEpoch Interoperable Electronic Identity Management Kyeong S. Kang, University of Technology Sydney, Australia
Antonio Marqués, ETRA Research and Development, Spain New Generation Mediation Service for the eTourism Market
Manfred Hackl, ec3, Austria
09:00 Workshop 9c: eDemocracy and eCitizenship 1 Managing Copyright on Cultural Heritage
Chair: Jesse Marsh, Atelier Studio Associato, Italy Roberto Gagliardi, Consorzio Pisa Ricerche, Italy
The Cure for the Ills of eDemocracy is more eDemocracy
- Networked Governance in the Information Society 09:00 Workshop 9h: ERA Activities in the IST Domain
Jonathan Cave, RAND Europe, United Kingdom – Challenges Ahead
Developing an ICT Research Roadmap for eDemocracy Chair: Gérald Santucci, European Commission, Belgium
Alvaro Oliveira, Alfamicro, Lda., Portugal Co-Chair: Michael Wiesmüller, BMVIT - Federal Ministry of Transp.,
Democracy in Action - Open Source in eGovernment Innovation & Technology, Austria
Stephen Simmons, Addico Cornix Ltd, United Kingdom Structuring the European Research Area: The Role of the
ERA-NET scheme
09:00 Workshop 8d: GRID Robert-Jan Smits, European Commission, Belgium
Chair: Jorge Gasos, European Commission, Belgium Progress in ERA Co-ordination in IST
Building Grid Applications & Infrastructures with the GridLab Peter Wintlev-Jensen, European Commission, Belgium
Toolkit Realising ERA: Towards a common Vision and strategy in ICT
Jarek Nabrzyski, Poznan Supercomputing and Networking R&D for the Enterprise
Center, Poland Gérald Santucci, European Commission, Belgium
Towards a Platform Enabling Grid based Application Service
Provision
Stefan Wesner, High Performance Computing Centre Stuttgart, Germany
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ERA-NET: First experiences and strategic Options for the Enabling Business Opportunities in Post Block Exemption Era
Future – An Austrian Viewpoint - MYCAREVENT
Manfred Horvat, BIT - Bureau for International Research and Heiko Dirlenbach, FIR - Forschungsinstitut für Rationalisierung, Germany
Technology Cooperation, Austria
PARCELMAN - An Overview
Perspectives for ERA Coordination in IST from Slovenia
André Quadt, Research Institute for Operations Management (FIR), Germany
Andreja Umek Venturini, Ministry of education, Science and
Discussion
Sport, Slovenia
Volker Stich, FIR - Forschungsinstitut für Rationalisierung, Germany
CISTRANA - Co-ordination of IST Research and National Activities
Andrea Koendgen, DLR IST NCP, Germany 11:00 Session 10e: Supply Chain Management
ETRANET - ICT in Traditional Manufacturing Industries
Chair: Paul Schoensleben, ETH Zurich, Switzerland
Erich Prem, eutema Technology Management, Austria
Decision Support and Strategy Formulation in Supply Chain
10:30 Coffee Break: Exhibition & Networking Management
11:00 Workshop 10a: eBusiness 9: Standards & Standardisation 2 Matthias Schnetzler, ETH Center for Enterprise Sciences (BWI),
Chair: Kai Jakobs, Aachen University, Germany Switzerland
Towards the Development of Standards for Electronic E-Solutions for Planning Lifecycle-Oriented, Flexible
Business in Services Production System
Gerhard Gudergan, FIR, Germany Carsten Schleyer, RWTH Aachen, German
Digital Engineering and Supply Chain Management for
The Third Estate - The Role of SMEs in ICT Standards Setting
Enhanced Toyota System
Kai Jakobs, Aachen University, Germany Satoshi Kuroiwa, EC Promotion Council of Japan, Japan
A Taxonomy of Service Standards and a Modification for Applying Collaborative e-Business in the Automotive
E-Business Electronics Industry
Knut Blind, Fraunhofer Institute for Systems and Innovation Jens Eschenbächer, BIBA, Germany
Research, Germany
11:00 Workshop 10f: SME Issues 3: Regional Benchmarking
11:00 Workshop 10b: eGovernment 9: Creating a European Chair: Kim Davis, Research Council of Norway, Norway
Identity Management Architecture
Understanding the Dynamics of e-Business Adoption by SMEs
Chair: Lia Borthwick, BT, United Kingdom
Gordon Lee, Parallel 56 Limited, United Kingdom
GUIDE’s objectives and Policy Building Approach
Using eBusiness for the Development of Competitive
Lia Borthwick, BT, United Kingdom Advantage in Lituanian SMEs
The Evolution of an eGovernment Identity Management Rimantas Gatautis, Kaunas University of Technology, Lithuania
Architecture
Roadmap for SME Sustainable Profitability
Andrew Critchley, GUIDE, United Kingdom
Jorge Oliveira, Alfamicro, Lda., Portugal
Process Management in eGovernment
Philip Seltsikas, University of Surrey, United Kingdom
11:00 Workshop 10g: The Single European Electronic Market
Technical Challenges in IdM
Challenge
Lefteris Leondaridis, Netsmart S.A., Greece
Chair: Flavio Bonfatti, University of Modena and Reggio Emilia, Italy
Knowledge Representation and Sharing for European Values
based Identity Management The SEEM Concept and the SEEM@Work Community
Miklós Biró, Budapest University of Economic Sciences and Flavio Bonfatti, University of Modena and Reggio Emilia, Italy
Public Administration, Hungary Foreseeing the Single European Electronic Market - Information
Collection and Study
11:00 Workshop 10c: eDemocracy and eCitizenship 2 Ricardo Goncalves, UNINOVA, Portugal
Chair: Jesse Marsh, Atelier Studio Associato, Italy SEEM-Enabling Technologies
Argument Visualisation to Support Democratic Decision- Paola Daniela Monari, DEMOCENTER, Italy
Making
Ann Macintosh, Napier University, United Kingdom 12:30 Lunch Time: Exhibition & Networking
Governance Issues in SME Networks
13:30 Closing Plenary 11a
Colin Gray, OUBS, United Kingdom
Chair: Rosalie Zobel, European Commission, Belgium
eParticipation in the Development of Barcelona’s Municipal
Action Plan 2004-2007 European ICT Leadership in Educational Development
Alex Montes, Ajuntament de Barcelona, Spain Jan Zadak, Hewlett Packard Europe, Czech Republic
DEMOsfera: a Laboratory for eCitizenship in Sicily The Role of Government in the IT Revolution
Jesse Marsh, Atelier Studio Associato, Italy Mart Laar, Eesti Riigikogu, Estonia
The Austrian eGovernment Initiative – Good Practice in
11:00 Workshop 10d: ICT Implementation: Issues & Challenges European eAdministration
Chair: Martin Weidemann, FIR, RWTH Aachen, Germany Christian Rupp, Austrian Federal Chancellery, Austria
Guidance in SCM Configuration – The PRODCHAIN Toolbox Innovation 2010 - Towards More Coherent Policies for Europe
Andreas Nobs, ETH-Center for Enterprise Sciences (BWI), Switzerland Rosalie Zobel, European Commission, Belgium
Overview of Workshop Findings
Paul Cunningham, IIMC Limited, Ireland
[ 1 4 ¬ 1 5 ] F i n a l P r o g
e-2004
eChallenges
Registration information
To register for the conference, an individual form is needed
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register online via the portal or complete the registration
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Vienna, Austria The Conference fee includes:
• entrance to all plenary and parallel sessions
27 – 29 October 2004 • entrance to the Exhibition
• documentation with proceedings on CD-Rom
• two volume book (worth over 200 euros)
• three luncheons and refreshments at morning and
afternoon breaks
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g r a m m e
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[ 1 6 ¬ 1 7 ] F i n a l P r o g
Prominent notice will be given to sponsors
• on the conference portal
• in any published promotional material
During the conference, sponsors will enjoy prominent
acknowledgement
• in the delegates’ documentation
• in the conference material
Sponsors
Confirmed sponsors for eChallenges e-2004 include
the European Commission, the City of Vienna, the Federal
Ministry of Transport, Innovation and Technology and the
Federal Ministry of Economic Affairs and Employment in
Call For Sponsors
Vienna, Alcatel, HP Europe, Telekom Austria and Parallel 56. There are a few sponsorship opportunities still available
for e-2004. These include:
We are pleased to announce that the City of Vienna is
kindly hosting an invitation only Cocktail Reception with • Lunches, coffee breaks
traditional Austrian entertainment in the City Hall on 27th • Internet Access
October and is sponsoring the eChallenges e-2004 • Floral decorations
pens and notepads.
The Federal Ministry of Transport, Innovation and
Technology and Federal Ministry of Economic Affairs
and Employment is kindly organising a Networking
Reception in the Hofburg on 28th October.
Alcatel is kindly sponsoring “eAdoption and the
Knowledge Economy: Issues, Applications, Case Studies”,
a two-volume book published by IOS Press in association
with eChallenges e-2004. HP Europe is kindly
sponsoring all the IT equipment for the parallel and plenary
sessions, Cyber Café and Conference Secretariat. Telekom
Austria is kindly sponsoring the coffee breaks on 27th
October and the eChallenges e-2004 Mouse Pads are
courtesy of Parallel56.
eChallenges e-2004 is pleased to recognise BIT
- Bureau for International Research and Technology
Cooperation as its Support & Media Partner.
Previous sponsors apart from the long term commitment
of the European Commission included the Municipality
of Bologna, Hewlett-Packard Laboratories Europe,
QUALCOMM, Gruppo Formula and ATC (Trasporti Pubblici
Bologna).
Sponsorship applications are considered on a first come,
first served basis. To apply for sponsorship or seek more
information, please contact the conference secretariat for
details or view the complete list of sponsorship packages
available on the conference portal.
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Social Programme Thursday afternoon
Conference delegates often regret later that they were too Giant Ferris Wheel & Danube Tower
busy to notice their surroundings. There is a tour programme The Giant Ferris Wheel is a symbol of Vienna’s Prater district,
for the following weekend, which will give delegates the and has become the city’s trademark. Erected by the British
opportunity to see something of Vienna and appreciate the engineer Walter B. Besset, it has withstood all the natural
catastrophes and acts of war to which it has been subjected.
refined and romantic Austrian Countryside. During the three A circular trip on one of the most significant and fascinating
days of the conference there is a full programme of tours, so structures in the world including audio presentation and a
why not take advantage of amazing and romantic Austria diorama, and the unique view of the city of Vienna, is an
and make e-2004 a really valuable and enjoyable break for absolute cultural and architectural must for every visitor to
you and your partner. Austria’s capital. To complement this tour, participants may
take the express elevator up to the observation platform
th – 150m above ground and enjoy the fantastic view over
Wednesday 27 October cosmopolitan Vienna. At the end of their visit, participants
may have a break in the cafe-restaurant and go shopping.
Wednesday morning The guided tour lasts 3 hours and costs €34, which includes
bus transportation and entrance fees to the Giant Wheel
City Walk - The Highlights of the City Centre and Danube Tower.
This tour offers an initial overview of the history and the
sights of the city. The tour takes you through the most
beautiful and elegant streets to the most famous sights th
in Vienna. Stops are made at the Hofburg, residence of Friday 29 October
the Habsburgs for nearly 650 years and St. Stephen’s
Cathedral, the landmark of Vienna. A colourful narration Friday morning
will combine this tour on tales of the Habsburgs – e.g. Sisi
and Franz Joseph – the marriage and burial rites, or history Hop On - Hop Off Line
surrounding the Sachertorte, coffee houses and the oldest
cake shop in Vienna. See Vienna in a completely new and relaxing way with a
unique Hop On Hop Off bus tour. e-2004 partners may set
This guided tour lasts 2 hours and costs €19 per person. their own pace, get on and off at any of the 13 stops, as
often as they wish. Shop, see sights, have fun and create an
inidividual tour. Enjoy the Full City Tour and see every major
Wednesday afternoon sightseeing attraction in Vienna accompanied by a hostess.
Commentaries are in German, English, French, Italian,
Vienna Woods - Mayerling Spanish, Dutch, Japanese and Russian. Tickets purchased
A half-day excursion which shows you the most beautiful after 3 p.m. are valid the whole next day.
sights of the southern part of Vienna Woods. Passing Costs: Short City Tour: 1 hour €12
the Roman City of Baden which is famous for its thermal
springs, there is a drive through the romantic valley of 2 hours €15 per person
Helenental to the former Mayerling hunting lodge, today
a commemorative chapel, where Crown Prince Rudolph 1-Day Ticket: €20 per person
together with Baronesse Vetsera died tragically in 1889. In Pick-up every hour in front of the Hofburg Congress
the Cistercian Abbey of Heiligenkreuz (1133) there is a visit Centre.
to the mediaeval cloister which houses the remains of last
the Babenberger. The tour then passes the Höldrichsmühle
and arrives at the Seegrotte. After a boatride on the largest Friday Afternoon:
subterranean lake in Europe partners and delegates end
their tour at the Opera House. Confiserie Heindl - Viennese Chocolate Museum Walter Heindl
The tour lasts 4 hours and costs €28 excluding entrance fees A family-owned, Austrian enterprise founded in 1953 by
or €41 including entrances to Mayerling, Heilingenkreuz the confectioner Walter Heindl senior and his wife Maria.
and Seegrotte. They started production with liqueur-filled chocolates and
confectionery products. Today their creations are famous
th as classical Viennese confectionery.
Thursday 28 October
Classics of the Heindl Confiserie company include heart-
Thursday morning shaped Mozart candies, crème liqueurs and violet-scented
products.
Vienna Museum The tour offers a glimpse at how these delicacies are
The Museum of Fine Arts ranks among the richest and most produced and information about the progress from a cocoa
important art collections in the world. At the core of the bean to a sweet delight. Tastings included.
museum´s unique Picture Gallery are paintings by Breugel, This culinary delight costs €23, which includes bus
Rubens, Rembrandt, Vermeer, Dürer, Raphael, Titian and tranportation, guide, entrance and all tastings.
Velazquez.
The guided tour costs €24, including entrance to the museum.
[ 1 8 ¬ 1 9 ] F i n a l P r o g
Partners’ Programme
Partners may attend luncheons, the Cocktail Reception
and Networking Reception at special prices subsidised
by the eChallenges consortium. €10 for each lunch and
€20 for the Cocktail and Networking Reception. In addition,
partners may book tours with a hostess from Vienna
Sightseeing, who will be available during the conference
at the Conference Registration Desk to help delegates
and partners organise bookings and deal with personal
requests.
Cocktail Reception
The eChallenges Consortium are pleased to announce that
a Cocktail Reception sponsored by the City of Vienna and
hosted by the Mayor of Vienna will be held on Wednesday
27th October. This Invitation Only Event will be hosted in
the distinguished City Hall of Vienna located in the heart
of the city.
Networking Reception
The eChallenges Consortium are pleased to announce
that a Networking Reception sponsored by the Federal
Ministry of Transport, Innovation and Technology and
Federal Ministry of Economic Affairs and Employment
will be held in the Hofburg Conference Centre on Thursday
28th October.
Post Conference social
programme
th
Saturday 30 October
Romantic Danube Valley
A full-day excursion, showing off the beauty of the Wachau
th
in all its glory. Through this romantic scenery full of history Sunday 31 October
and legends the Danube winds his way past charming
old villages and steep vineyards. A visit to the old castles City walk - The Highlights of the City Centre
and –Dürnsteinespecially famous, because King Richard For those of you who missed out on the Wednesday tour,
Lionheart was imprisoned here, while waiting for his it is repeated on Sunday. This tour offers an initial overview
ransom to arrive from England, raised by his true minstrel of the history and the sights of the city. The tour takes you
Blondel. During a romantic boat-trip the history comes through the most beautiful and elegant streets to the most
alive. The heart of the Wachau is the old vine-merchants famous sights in Vienna. Stops are made at the Hofburg,
town Krems. To complete this day of highlights a visit to the residence of the Habsburgs for nearly 650 years and St.
Melk is planned, the «Cradle of Austria» , the magnificent Stephen’s Cathedral, the landmark of Vienna. A colourful
Benedictine Abbey, a pearl of the Austrian Baroque and narration will combine this tour on tales of the Habsburgs
there is the possibility for lunch in the Abbey Restaurant at – e.g. Sisi and Franz Joseph – the marriage and burial rites,
Melk. The tour finishes at the Opera House. or history surrounding the Sachertorte, coffee houses and
The tour lasts 8 hours and costs €55 (include boat trip and the oldest cake shop in Vienna.
entrance to abbey Melk) or you can splash out an extra €19 This guided tour lasts 2 hours and costs €19.
if you would like to include lunch.
g r a m m e
Exhibition and Posters
The eChallenges e-2004 Exhibition showcases research results and applications through technology demonstrations and
posters, whether funded commercially, or at national, or regional or European level. The Exhibition features innovative technology
demonstrations and posters. Participation in the Exhibition is rewarding, as it provides an opportunity to make international contacts and
to build relationships with potential partners or clients from around the world.
The eChallenges Consortium sponsors the exhibition space for suitable demonstrations and posters. These were selected on the basis of
a competitive Call published in June. The Exhibition also features an Austrian ICT Village.
Demonstration Stands
Title Organisation Country Title Organisation Country
3D Face Recognition System Guardia A/S Denmark INTEROP LAP - Université Bordeaux 1 France
AgentLink III University of Liverpool U.K. IST European Commission Belgium
AEL Advanced e-Learning SIVECO Romania S.A Romania Managed Smart Space TSSG, WIT Ireland
Platform Environment
Argonaute 3D France Telecom R&D and IRCAD France Medical Research Networks ARC Seibersdorf Research GmbH Austria
Austrian Aerospace Activities Austrian Space Agency Austria MONA and LoL@ FTW Telecommunications Research Austria
Center
Austrian Research Area Federal Ministry of Transport, Austria Multimedia technologies for CPR Italy
Innovation & Technology eLearning & eGovernment
BEST Gedas U.K. OpenMolGRID Forschungszentrum Juelich GmbH Germany
Best Practice in Multimedia ICNM Austria Personalised eLearning Karl Franzens University Graz Austria
Systems
City of Vienna City of Vienna Austria Public e-Procurement Solutions Easyklick Internet Austria
Conference Manager & IIMC Ltd Ireland Research and Funding BIT Austria
Journal Manager
CrossGrid Institute of Informatics SAS Slovakia Revenue On-Line Service Revenue Commissioners Ireland
E-Commerce Competence EC3 Austria Russian research in IST BIT Austria
Centre (EC3)
EC-Cure eCommerce Solution Evolaris Foundation Austria SATINE Middle East Technical University Turkey
EDeAN FORTH-ICS Greece Scottish SME Portal EFP Consulting & IRC Scotland Israel
e-Forum e-Forum U.K. Semantic Ambience UMA Information Technology AG Austria
eLearning & Collaboration AIVET Austria Smart Realtime Systems in ARC Seibersdorf Research GmbH Austria
Seibersdorf
E-Society 2010 University of Salzburg Austria SpacemantiX Zentrum für Graphische Germany
Datenverarbeitung e.V.
eTEN (SPES, RISER, ProLearn) European Commission Belgium The BOC-EU-Project Trilogy BOC Austria
EUPKI Axetel Romania Usage centred Environments CURE Austria
Federal Ministry of Labour & Federal Ministry of Labour & Austria VE-Forum.org CeTIM Germany
Economic Affairs Economic Affairs
GUIDE University of Surrey U.K. Virtual Reality Experience VR Vis & Imagination Computer Austria
Services GesmbH
Idealist Institut Jozef Stefan Slovenia Virtual Reality Solutions VRVis Austria
Infrastructures supporting novel Profactor Produktions- Austria
forms of collaboration forschungsgesmbH
Posters
Title Organisation Country Title Organisation Country
Customer Needs in Mobile Rich University of St. Gallen Switzerland INTREPID Elyros Greece
Photographs : Osterreich Werbung.
Media Markets
Change Management in Planet SA Greece MetaCampus Marketplace AtosOrigin Spain
eGovernment Services
eChallenges e-2005 MetaWare spA Italy NETC@RDS for EHIC Regione Lombardia Italy
EETAH-on-line Campus Bio-Medico Italy NOESIS Platform SESA Comerce GmbH Italy
University
ENGAGE Spain PRODCHAIN ETH (BWI) Switzerland
Instituto de Biomecánica de Valencia
ETR2A ETR2A U.K. TACIT Campus Bio-Medico University Italy
EuroSouthEastAsia 2006 MetaWare spA Italy Telekom Austria Telekom Austria Austria
Information Society in the 21st ENRED Consultores, S.L. Spain VDTC – ProDIMA Fraunhofer Institute (IFF) Germany
century
Inno-how Fraunhofer Institute (IFF) Germany
The Conference Programme is subject to change at the discretion of the International Programme Committee. You should always refer
to the Conference Portal (www.eChallenges.org) for the most up to date information. The International Programme Committee is
sponsoring an award for the best conference paper and the Organising Committee is sponsoring an award for the best demonstration
at the Exhibition.
e-2004 additional sponsors