NAME
Stephen James Hole
QUALIFICATIONS
Academic
1993 Post-Graduate Certificate of Education
1990 M.Sc. Computing
1988 Further Education Teachers' Certificate
1986 H.N.D. Computer Studies (Distinction)
1983 H.N.C. Electronics and Communications Engineering
Professional
2000 Microsoft Certified Professional (MCP)
1997 Chartered Information Systems Practitioner
1993 Member of the British Computer Society
PRESENT APPOINTMENT
Senior Lecturer, School of Applied Computing, Faculty of Applied Design and
Engineering, Swansea Institute of Higher Education.
EXPERIENCE
Educational
1993 - date Senior Lecturer in Computing, Swansea Institute of Higher Education, UK
1990 - 1993 Lecturer in Computing, Swansea Institute of Higher Education, UK
1986 - 1990 Software Supervisor, Swansea Information Technology Centre (ITeC)
RESEARCH/CONSULTANCY
Research
2000 - 2003 E-Commerce in Small to Medium Enterprises in South Wales.
Organisations include:
1996 - 1998 End User Computing with the National Health Service.
1994 Information Systems Development strategies for implementing
Multimedia Systems.
Research Interests
Quality issues of Web and E-Commerce development.
End-user Computing
Software Agents
PUBLICATIONS
HOLE, S J AND MCPHEE, D (2005) “Designing a Software Agent to Categorise End
User Computing Personnel”, 1st International Conference on Computer Science and
Information Systems, Athens, Greece
HOLE, S J AND HOPKER, O M (April 2002). “Deriving Quality Guidelines for Small
and Medium Sized Enterprises”, The 2nd International Conference on Systems Thinking
in Management - ICSTM.
HOLE, S J AND HOPKER, O M (April 2001). “Small and Medium Sized Enterprises in
the E-world – an Application of Quality Standards”, The 6th International Conference on
ISO 9000 and TQM (6th-ICIT), Scotland.
PUBLICATIONS PENDING
HOLE, S J AND MCPHEE, D (2006) “Building a .NET Software Agent to facilitate
automatic collection of end-user data.”, 2nd International Conference on Computer
Science and Information Systems, Athens, Greece
PAPER REVIEWER
ACM Symposium on Applied Computing, Software Engineering Track, Santa Fe, 2005.