Academic & Career Planning
Career Guide
2011–2012
Academic & Career Planning
Park Center, 2nd Floor
919.760.8341
www.meredith.edu/acp
career@meredith.edu
QuickLinks
Meredith College Academic and Career
,Meredith College Academic & Career Planning
A Guide to Academic & Career Planning Online Resources
For the most current online resources view www.meredith.edu/acp
For Networking: For Job Postings: For Information:
E-Leads: CareerLink: Vault Insider Career Network:
Employer contact network developed ACP’s online registration system that Up-to-date, relevant, and practical
in cooperation with other colleges and includes off campus part-time jobs, information for students and
universities to provide employment on campus work-study, full time jobseekers. Includes industry guides
leads for liberal arts majors. Leads jobs, internship and co-op listings. and company research. Great for
from the areas such as Criminal Post your resume, apply online, sign interview preparation or job search
Justice, Environmental, Foreign up for campus interviews and allow research.
Language, Government, Healthcare employers to search for your resume.
Administration, Hospitality, Performing
Arts/Museums, Public Policy, PR/ ReferenceUSA:
Advertising, Publishing, Radio/TV/Film, Liberal Arts Jobs: Use the business databases to track
Youth Social Services, Adult Social Job postings across the nation and down addresses and phone numbers,
Services, and Sports Management/ internationally in liberal arts fields: conduct job searches, and locate
Marketing are included in the Writing/editing/communication, out-of-state companies.
database. Exclusive to Meredith: managment & business, education,
Fashion, Interior Design, and Exercise/ art, and performing arts.
Sport Sciences. What Can I Do With a Major In…?
Guide that connects majors and
career options. Includes information
Meredith College ACP LinkedIn: on common career areas, typical
Join and connect with other Meredith employers, and strategies designed to
College students and alumnae maximize career opportunities, plus a
for resources, tips, strategies, and list of related websites.
networking. Build your network and
develop contacts that can possibly
assist you with your internship/co-op/
job search.
Note: QuickLinks passwords are
located in your CareerLink account
under the Resource Library section.
2
Table of Contents
Developing Explore – Look Inward 5
A Four Year Plan 6
Your Career Plan Learn Through Resources 7
Gain Experience 7
Connect with Graduate Schools 7
Connect with Employers 7
Beginning Your The Job Search Process 8
Strategies For Success 9
Job Search Pros and Cons of Different Job Search Methods 10
Personal Internet Presence: Job Seekers Self Audit 12
How to Make a Career Fair Work for You 14
10 Tips for Finding a Job in a Challenging Job Market 16
Developing What Is a Resume? 18
Resume Formats 18
Your Resume Resume Outline 19
Sample Objective Statements 20
Scannable Resumes 21
Resume Critique Form 22
Skills Clusters List 24
General Action Verbs for Resumes & Letters 23
Sample Resumes 26
References 30
Writing Your Job Cover Letter 31
Thank You Letter 31
Search Correspondence Acceptance Letter 31
Effective Emails 31
Outline for Sample Cover Letter 32
Sample Letters 32
Professional Emails 33
Thank You Letter 34
Acceptance Letter 34
Preparing for Interview Preparation 35
Types of Interviews 35
Your Interviews 3 Stages of the Interview Process 36
Questions Employers Will Ask 40
Questions for Teacher Candidates 40
What are Employers Looking for? 41
Case Interview Questions 42
Illegal Interview Questions 43
Handling Inappropriate Pre-Employment Questions 43
Evaluating the Offer 44
Salary Negotiations 44
Pursuing Graduate and Deciding on Graduate School 45
The Application Process 46
Professional School Graduate School Test Preparation Resources 46
3
Meet the Staff
MARIE B. SUMEREL, PhD
Director
sumerelm@meredith.edu
DANA F. SUMNER, MA
Associate Director, Employer Relations
sumnerd@meredith.edu
JENNIFER A. SCHUM, PhD
Associate Director,
23+ and Transfer Advising
schumjen@meredith.edu
AMY T. LOSORDO, MEd
Our Services Workshops
Major Exploration & Selection
Assistant Director,
Academic & Career Counseling How to Study Series
Career Development
Individualized Appointments Time Management
losordoa@meredith.edu
Academic Advising Goal Setting
Career Planning Four Year Planning
LISA FLINT-MORRIS, MS, NCC
Career Assessments Resume Writing Tips
Assistant Director,
Major Exploration & Selection Interviewing Tips
Academic Advising
Four Year Planning Networking Tips
flintmor@meredith.edu
Time Management Preparing for Career Fairs
Study Skills Job Search
CANDICE FISHER, MEd
Learning Styles Assessment Professional Development
Assistant Director,
Academic Difficulty Graduate School Series
Advising and First Year Experience
Student Employment Marketing Your Skills and Experiences
webbcan@meredith.edu
Internship/Co-op Negotiating Job Offers
Resume/Cover Letter
MARY ELLEN PHILEN, BA
Office Manager
Interviewing Special Events
Job Search Networking Event:
philenm@meredith.edu
Graduate/ Professional Study Meet informally with professionals to
Other learn more about careers. Scheduled
ANN PHILLIPS
during the fall.
Administrative Assistant
Resource Library Spring Career Fair:
phillipsa@meredith.edu
Academic & Career Information Gather information and network
Job Search Guides with employers in business, industry,
CINDY KOHNEN, ‘12
Industry Directiories government, and the non-profit sector.
Creative Director/Graphic Designer
Graduate School Information Teacher Network Fair:
Professional Development Connect with the representatives for
KRISTEN GALLAGHER, ‘13
Internship/Co-op Listings full time teaching positions. Scheduled
Marketing Assistant
during spring break.
On Campus Interviews Non-Profit Fair:
Interview with Employers on Campus Representatives from a wide range of
Online Scheduling for Interviews non-profit agencies will be present to talk
Information Sessions Internship and Job with you. Scheduled during the spring.
Opportunities Other Fairs and Events:
Surrounding universities and employers
Classes invite our students to their events,
CPS 101 Career Planning Seminar such as the NCSU Law School Fair.
Explore majors and begin to learn Scheduled during the academic year.
about careers. Mock Interview Program:
CPS 301 Career Planning Seminar Practice interviewing with professionals.
Prepare for the job search. Scheduled during the spring.
COE 302 or 403 Cooperative Education
Supervised professional employment
related to student career goals.
4
Developing Your Career Plan
Assessments to help you
Explore – Look Inward
Strong Interest Inventory
Helps to identify your interests. Based
Know yourself. on your responses, a list is produced
containing occupations that may be
Interest, skills, and values. a good fit for you. Majors and campus
activities you may be interested in
Determine your interests. pursuing are identified. A counselor
Activities about which you are passionate. will interpret your profile and you will
receive a personalized 8-page report.
What do you enjoy doing in your spare time?
Myers Briggs Type Indicator
Recognize your aptitudes. Measures your preferences for
The skills you have and those you want to develop. interacting with the world and making
decisions. Although the MBTI is not
What do you do well? a career assessment, it has strong
career implications. It is helpful
Evaluate your work experience and education. in understanding how you make
Acquired knowledge that will help you advance toward decisions, gather information and the
way in which your personality “fits” with
your desired career paths. different careers. It can also be useful
What are your accomplishments? in developing job search strategies
that match your preferences.
Recognize your personal qualities.
Work/Life Values Checklist
Traits that make you a strong candidate. Helps you better understand
Are you motivated, a strategic thinker, active listener? yourself and make more informed
decisions about your preferred work
Select potential career areas. environment.
Areas of career interest for further research Career Liftoff Interest Inventory
and exploration A career planning inventory that
What career fields do you gravitate toward? assesses interests and compares them
to the interest profiles of various career
fields. It also assists in identifying and
exploring potential career fields.
Career Planning Seminars
What Can I Do With a Major In…
CPS 101: Freshmen and Sophomores
A convenient website that offers you: explore majors and careers. One hour
* A listing of typical career paths associated with each major credit, pass/fail, half semester (twice
* Customized resource for Meredith College majors weekly)
* Types of employers who hire these majors
* Strategies to get connected CPS 301 A: Juniors and Seniors examine
career options and design job search
www.meredith.edu/acp
strategy. One hour credit, pass/fail, half
semester (twice weekly)
5
Developing a Career Path | A Four Year Plan
FRESHMAN YEAR
Adjusting to College Work & Life
* Meet with a career counselor in Academic & Career Planning for individualized career planning.
* Check out books from the Resource Room on occupations that interest you.
* Take an assessment offered by ACP to explore careers consistent with your interests.
* Take a variety of academic courses and stay open-minded about the selection of a major.
* Get acquainted with your professors, academic advisors and counselors.
* Identify your interests, skills and values and learn how they relate to the choice of a major.
* Join a campus organization to gain leadership and communication skills.
* Establish effective study habits, which may differ significantly from high school.
* Attend study skills workshops, or make an appointment in ACP to discuss your study skills, time management, and learning style.
Summer After Freshman Year
* Get a job that relates to your college major or career interest.
* Gain work experience and start developing a strong business and work ethic.
SOPHOMORE YEAR
Selecting a Major
* Take Career Planning Seminar 101 for help in choosing a major and planning your career.
* Utilize the Occupational Outlook Handbook to research various occupations.
* Develop a resume to apply for co-ops, internships, and summer jobs.
* Utilize Meredith College ACP LinkedIn Group to search for an alumna in your area of interest.
* Complete an informational interview via email and obtain information about her career.
* Take a leadership role in an organization of your interest and/or participate in the LeaderShape Institute.
* Declare major(s) and minor(s), if not already done so.
Summer After Sophomore Year
* Study abroad or get a summer job relating to your field and develop your skills.
* Strengthen your resume by developing references and a good reputation.
JUNIOR YEAR
Translating Academic & Personal Experiences into Academic & Career Planning Goals
* Update your resume and develop a cover letter and have them critiqued by a career counselor in ACP.
* Secure a co-op or internship in the area of your interest/major.
* Take Career Planning Seminar 301 to relate your major to the job market.
* Get involved in a professional organization related to your career field to expand your information network.
* Get information about graduate schools, take the appropriate entrance examinations and apply to schools.
* Seek to deepen conversation and relationships with professors, faculty advisor, and college staff, especially in major coursework,
research projects, seminars, and student organizations.
Summer after Junior Year
* Excel in your summer internship.
* Further develop job-related skills.
* Compile an inventory of interests and qualifications and how they relate to your objective.
SENIOR YEAR
Implementing Your Goals
* Check out the ACP calendar of events for the semester.
* Register with ACP to view and apply for jobs.
* Update and refine your resume.
* Map out your job search strategies: target and contact and follow up with potential employers.
* Attend career fairs and networking events.
* Evaluate job offers.
* Report job offers and acceptance to ACP.
* If planning to attend graduate school, follow up on applications and keep a record of the status of each.
* Review your graduation audit to determine that you will meet degree requirements, and complete your application for diploma.
Anytime
* Make an appointment to talk with an ACP counselor.
* Update your resume and have it critiqued by an ACP counselor.
* Join professional associations in your field of interest and become an active member to build a network of colleagues in your field.
6
Gain Experience
Learn Through Resources Learn how to research
* Seek a co-op or internship opportunity
an employer
* Participate in volunteer, service
Learn about careers through the A key element to successful
learning, undergraduate research,
information interview interviewing is communicating how
study/travel abroad, and
One of the best ways to learn about your qualifications meet the employer’s
leadership programs
a specific job or organization is to needs. Familiarizing yourself with the
* Develop a strong resume and
conduct an information-gathering field, the employer, and the position is
cover letter
interview. Talk with a Meredith alumna an essential part of your preparation.
* Create your portfolio
or use other resources to identify a * Attend interview workshops and
person working in a career field that Online resources are available through
practice through mock interviews
interests you. Simply call and request the Academic & Career Planning
an appointment, assuring the person website. Additional resources include:
CareerLink is Meredith’s job posting
you are not calling about a job, but Wall Street Journal, Fortune, Forbes,
and on-campus interviewing system.
seeking information to help make Triangle Business Journal, Philanthropy
All students have an account and can
career decisions. Journal, Business Leader, Business NC,
enter the site. (If you have a problem,
Triad Business to name a few.
please contact Academic & Career
Prior to the interview, learn about the Planning for assistance.) CareerLink
organization by visiting their website. By acquainting yourself with
gives you access to internships, co-ops,
The appointment should not last information about the employer, you
and full-time job opportunities. Students
longer than 30-45 minutes. It is best to will be able to identify aspects of
can also sign up for on-campus
conduct the interview at the person’s the job with which you can express
interviews with employers.
work setting, although phone and genuine interest and enthusiasm. The
* Access through QuickLinks at
email interactions can provide useful more you know about an organization,
www.meredith.edu/acp
information. Dress appropriately for the the better you can position yourself for
* Enter your personal profile
work setting and always send a thank a job within it.
information. Be sure to enter the
you note. email you will be using for your job
Important information
search
Sample Informational to acquire:
* Upload your resume so that
Interview Questions: * Types of products/services offered
applying for jobs through the system
* Describe your career path. * Rank and reputation within the
will be easy
* How did you decide to pursue this industry
* Use the employer information to
path? * Responsibilities of a department or
target specific employers. Names
* What are your responsibilities? division
and emails are available through
* How do most people enter this * Movers and shakers within the
this section
profession? company: major executives and
* What qualifications do you seek in their backgrounds
Connect with
new hires? * Past, present, projected growth:
Graduate Schools
* What is the employment outlook for expanding areas of the organization
* Attend graduate school
the field? * Problems facing the organization or
preparation workshops
* What advice do you have for industry
* Have faculty or Academic &
*
students who are preparing to enter * Size, location, structure of the
Career Planning staff member
this field? organization
review your personal statement for
* Projected human resource needs
graduate school
Internships and co-ops can be found * Skills and personal qualities required
* Sign-up and participate in GRE
through these resources: * Realistic salary for the position
Study Sessions
* Legislation or political issues
* eleads * Review section on graduate school
* CareerLink affecting the organization or industry
in the Career Guide
Connect with
Top Skills sought by Top Places employers find Employers
employers new college hires * Develop job search strategy with
Verbal and written communication Company’s internship program career counselor
Honesty and integrity Company’s co-op program * Interview with employers on campus
Interpersonal Skills On-campus interviews * Attend career fairs
Strong work ethic Employee referrals * Participate in networking events
Teamwork skills Career fairs and employer presentations
Analytical skills Faculty contacts * Join professional associations
Motivation and initiative Job Postings on company website * Apply for jobs through CareerLink
Flexibility/adaptability Student organizations
Computer skills Job postings on acp website
Detail oriented
7
Beginning Your Job Search
The Job Search Process
Explore Career/Job Information
* Read Job Descriptions
Begin with Self Assessment * Evaluate Career Fields/Industries
What are your: Use the information you gathered * Gather Information on Required
* Interests? about yourself in the first step Education, and Qualifications,
* Skills? and compare it to the material in Training Provided, etc.
* Values? the next step. * Research Work Conditions &
* Goals? Environments, Relocation Required,
* Personality Traits/Preferences? Earnings, Benefits, etc.
* Preferred Environment/Lifestyle? * Incorporate Current Events/Job
* Preferred Geographic Locations? Outlook
* Conduct Informational Interviews
* What Personal Qualities are
Required?
Use what you know about
Congratulations on getting yourself and actual jobs to
a job! When things change, begin looking for specific
start the process again. opportunities.
Begin your Job Search
* Use a Variety of Strategies
and Resources Develop Job Search Skills
* Tailor Each Contact * Set Specific & Tangible Goals
* Adapt Your Plan as You Go * Write Resumes and Cover Letters
* Follow Up & Follow Through * Create a Job Search Plan
* Develop Support Systems * Build & Use Your Network
Now that you have gathered all the
* Be Persistent * Complete Profile on CareerLink
needed information, get started by
* Exercise Patience * Research Employers
applying to positions.
* Send Thank you Notes/Letters * Develop Interviewing Skills
* Adapt When Necessary
* Identify Resources & Use Them
Source: Auburn University Career Development Handbook
8
Strategies For Success sessions and events on and off campus Top tips for your job search
Participate in the On Campus
Get Organized Recruiting program 1. There is more to the job search than
Identify your skills, interests, just sending out resumes
preferences for work, and values: you Research companies, organizations, The job search includes self assessment,
will communicate these to employers and positions of interest (note sources learning about careers and employers,
through your resumes, letters, and below) and talking with professionals. In the grand
during an interview E-Leads, a database of scheme of things, responding to job postings
Write a professional resume and organizations seeking liberal arts will be just one portion of your search.
have it critiqued by a career counselor graduates, with over 100 leads in
Write a strong cover letter, each of these career categories 2. Use multiple job search strategies
identifying how your accomplishments (CriminalJustice, Exercise & Sports Limiting your search to one method (for
and experiences match the job Science, Environmental, Fashion example, just applying for positions online)
Prepare a portfolio if appropriate Design & Merchandising, Foreign limits your options. For example, there are
for your career (e.g., graphic design, Language, Government, Healthcare many jobs you will not find through the On
art, public relations, communications, Administration, Hospitality, Interior Campus Recruiting program and there are
teaching) Design, Performing Arts, Museums, many you will not find posted on Internet
Create a list of 3–5 references Public Policy, Public Relations/ sites. If you want more options, use more
including contact information – be sure Advertising, Publishing, Radio/TV/Film, methods, including networking, which is the
to ask their permission first Social Sciences, Sports Management) #1 way Meredith students find jobs. Come
Participate in a mock interview Reference USA, searchable to Academic & Career Planning to learn
Attend Academic & Career database with detailed information, about all the methods (see next page).
Planning workshops and events including addresses and phone
numbers, on more than 14 million U.S. 3. Start early
Begin to use multiple job search businesses; 210 million U.S. residents; One year out is not too early to begin a
strategies 855,000 U.S. health care providers; and job or internship search. Some employers
Stay open to opportunities and 95,000 technology companies find employees 6+ months before the
industries Vault Insider Guide, a resource with anticipated work start date. If you don’t
Realize that many opportunities are career and employer information begin early there are still opportunities to be
not advertised Professional associations and found, but you may miss out on some of the
Explore the Academic & Career employer web sites options.
Planning website, www.meredith.edu/ Membership directories for
acp professional associations 4. Talk with others in your career field
Upload your resume and apply Research salaries – resources about how they have been successful
for positions through CareerLink, the available in the Academic & Career Again, don’t limit yourself to one source.
Academic & Career Planning job Planning Resource Room Talk with a variety of people that can
board help: faculty in your department, students
Network with personal contacts, Follow-Up that have graduated from your major/
family, faculty, classmates, alumnae, Write a thank you letter note after department, Meredith College alumnae,
former employers, co-workers, anyone each employer contact and networking contacts in the fields you’re
you know! Tell your references, others who considering.
Make direct contact with employers have assisted you in your job search,
of interest and Academic & Career Planning 5. Realize that your major oftentimes
Research employers in a variety when you accept a position or have doesn’t equal a job title
of industries that match your interests been accepted into graduate school Think beyond your major. Some have a
and those that may have positions major that equals a job title, most do
available Maintain a positive attitude not. The workplace is not organized by
Personalize each letter and resume, If you believe you will find a job, you academic majors. Instead, think about
matching your qualifications with the are more likely to find one! This job occupations, career fields, organizations,
needs of the employer market will require your patience, job skills, work values, and interests.
Review opportunities listed on confidence, hard work, and upbeat
employer websites attitude. 6. Understand that the job search is a job
Enter your resume into the database The job search is hard work and it is very
offered through your professional likely that it will not be quick and easy.
association Your attitude and motivation will help you
Attend career and job fairs (see through the process. Expect to put in as
Academic & Career Planning website much work as you put into a really tough
for dates, times, and locations) course.
Attend employer information
9
Method Pros Cons
On Campus Recruiting program Easy and convenient because employers Not every industry or employer uses On
come to campus looking for interns and Campus Recruiting to hire employees.
full time employees. Interview in It begins early and is associated with
Academic & Career Planning, 2nd Park. specific deadlines.
CareerLink Employers list positions specifically for Not every industry, job field, or employer
Meredith College students and alumnae. is represented.
Posted positions typically mean an
employer needs it filled soon so log on
often for new postings everyday.
Job Listings Online (ex: Monster, Postings from a variety of employers and Not every industry or type of job is
Careerbuilder, indeed.com, etc) geographic locations that can be viewed represented. Legitimacy of position/
at your convenience and in the comfort employer is often a concern. Patience
is required to navigate the Internet.
Pros and Cons of Different Job Search Methods
of your own home.
Oftentimes entry level positions are
not posted by this method.
Job Listings in Print You’ll find some positions that aren’t Not as convenient as viewing them online.
posted online. You have to view them where available:
Academic & Career Planning,
newspaper, etc.
Career Fairs Speak with many employers at one time First impressions are important. Must
and in one place. A variety of career fields be willing to approach employers. You
and industries represented. Oftentimes may not be looking specifically at the
employers consider a variety of majors. positions advertised at the fair, but more
so at the organization and/or industry.
You’re oftentimes exploring the type of
industries that are hiring, not necessarily
a specific position.
Networking – making contacts Number one way Meredith College Takes time, effort, energy, and motivation.
students and job seekers nationwide Requires confidence to approach and
find positions. Many job openings are speak with professionals.
never advertised; networking is how
they are found.
Posting Your Resume Online It doesn’t hurt to get your resume Passive job search method where you
out where it can possibly be seen wait to be contacted. If your qualifica-
by employers. tions are in demand you may be contacted
more than you want. If not, you’ll have to
choose other more active strategies.
e-Leads Job and internship leads and contact Not job listings, but a source to find
information in career categories in potential employers. You must follow up
a variety of geographical locations. to discover if they have current openings.
Reference USA A searchable database that provides Not job listings but a way to uncover
addresses, phone numbers, websites of organizations nationwide that you might
businesses, healthcare organizations, be interested in targeting. Once you have
technology companies, and individuals. a listing of employers, you must then
investigate them and contact those that
interest you.
Vault Up-to-date, relevant, and practical Doesn’t include job listings, but offers
information for students and job seekers. a way to think more purposefully about
Includes industry guides and company industries and employers.
research. Great for interview preparation
or job search research.
LinkedIn Social networking for professionals. Students may have a limited network of
(linkedin.com) Contacts to obtain job leads. Jobs posted professionals if they have not been in a
as times and recruiters do use LinkedIn to career internship.
contact potential candidates.
10
Additional Resources http://www.jobhuntersbible.com/research/
* Researching Companies on the Internet:
for the Job Seeker
http://www.learnwebskills.com/company/
* CollegeGrad:
Occupational Research (Print): http://www.collegegrad.com/employers/
Located in Academic & Career Planning * The Riley Guide:
* Occupational Outlook Handbook http://www.rileyguide.com/research.html
(OOH) * Vault:
* Enhanced Occupational Outlook http://www.meredith.edu/acp
Handbook (under QuickLinks)
* O*Net: Dictionary of Occupational * Reference USA:
Titles http://www.meredith.edu/library/databases.htm
* Encyclopedia of Vocations and (under QuickLinks, too)
Careers * Hoover Company Profiles (use the free option):
* Guide for Occupational Exploration, www.hoovers.com
3rd Edition * Corporate Information (use the free option):
* Best Jobs for the 21st Century www.corporateinformation.com
* Individual Company Web pages
Occupational Research (Online):
* Occupational Outlook Handbook: Federal Government
http://www.bls.gov/oco * Making the Difference:
* O*Net: Dictionary of Occupational http://www.makingthedifference.org
Titles: * Jobs for Students:
http://online.onetcenter.org/ http://www.studentjobs.gov
* Career Guide to Industries: * Jobs for Graduates:
http://www.bls.gov/oco/cg/ http://www.usajobs.gov
* Career One Stop: * Specific Agancy Websites
http://www.careeronestop.org * 283 Federal Agencies rated by employees:
http://www.bestplacestowork.org
Employer Research (Online):
* Industry Research Desk:
http://virtualpet.com/industry/
* Job Hunter’s Bible:
Personal Internet Presence: Job Seekers Self-Audit
11
Personal Internet Job Seekers Self Audit:
What is the email address you use on your resume?
Presence: Job Seekers ______________________________
Self-Audit This email is:
Permanent
Expires in the near future
Facebook, Myspace and other on-line
networking sites are a great place to In your opinion, this address is:
network, catch-up with old and new Professional
friends and keep up with social and Funny
campus events. However, they also
create some problems. We encourage Google Yourself
you to consider the following when Have you used a search engine to see what information about you is
creating profiles on these sites: available on the internet?
Regularly
* Do not include your address, Occasionally
academic schedule or any Once
personal information that allows a Never
stranger to know your location and/
If you have, were you comfortable with what you found?
or the times you will and will not be
home. Yes
* Do not upload pictures that No
you would not want your parents,
Is there Anybody Out There?
professors, other campus
Do you belong to a social networking site (e.g. Facebook)?
administrators and potential
employers to see. Yes
* Do not join groups that you would No
be embarrassed if your parents, For each site you belong to, would you be comfortable if an employer were to
professors, other campus see your…
administrators and potential
Profile? Definitely Give me a half-hour Employers check Facebook?!?
employers saw.
* Check your profile(s) on a regular Pictures? Definitely Give me a half-hour Employers check Facebook?!?
basis to edit posted comments and
Groups? Definitely Give me a half-hour Employers check Facebook?!?
pictures that have been “tagged”
by others Friends’ Comments? Definitely Give me a half-hour Employers check Facebook?!?
Friends’ Profiles? Definitely Give me a half-hour Employers check Facebook?!?
If you are not sure about a posting,
a picture, etc, that probably means Psst…Want A Resume?
you should remove it from the site. If Do you have a resume posted on any of these career web sites?
you are still unsure, a career counselor
CareerLink (Meredith’s job portal)
would be happy to give you feedback.
Monster.com
Careerbuilder
The following questionnaire is a good
Other
resource to “check” your online identity.
Is your resume on this (these) site(s) current?
Yes
No
For each place that you have it posted, are you familiar and comfortable with
the site’s privacy policy?
Yes
No
I don’t know (If you answered “No,” circle the sites
for which you are unfamiliar with the privacy policy)
Has your resume been posted on the Internet by your academic department?
Yes
No
I don’t know
Do you belong to any student organizations or other groups?____________________
12
Have any of these groups posted your resume on their sites? Using the telephone…
Yes a networking and
No communication tool
I don’t know
If you answered “Yes” or “I don’t know,” circle those organizations. The telephone can be an efficient
If your resume is posted on the Internet, do you… means of communicating and building
relationships. For good telephone
Know when the resume will be removed from the site(s)? Yes No
technique, consider the following
If you answered “No,” note that above where relevant.
steps to make each call an effective
Have all of your contact information included? Yes No
networking opportunity.
If you answered “Yes,” note that above where relevant
You are What You Type Do your research: know the name
If you have your own web site or blog, would you be comfortable if a potential of the person you wish to contact.
employer were to read its content? Establish the purpose of the call, which
could be any of the following:
Yes
No * to introduce yourself prior to sending
a letter
Have you ever discussed a company, interview, job, etc. on your blog or web
* to follow up on a letter previously
site? sent
Yes * to set up a meeting
No * to request or provide information
Do you follow the “If you wouldn’t want to read it in the front page of the news- * to follow-up on an interview
paper, don’t put it in an email” rule? * to keep in touch
Yes
No Prepare an effective opening statement
* Identify yourself
Action Plan * Include the name of your referral
Based on your answers above, are you comfortable with the image of yourself source
that you are projecting through the internet? * Establish rapport
Yes * State the purpose of your call
No
If you answered “No”, what steps do you plan to take to increase your level of Remember to be respectful of the
comfort with your personal Internet presence? employer’s schedule – inquire if the
time is convenient for a conversation.
First, consider the areas (Google, posted resumes, social networking sites, etc.)
Prepare relevant and thoughtful
where you have identified potential problems.
questions. Plan closing remarks:
* What could you fix immediately?
* What is going to take some research? * Confirm next steps to be taken
* What might take ongoing maintenance? * Express thanks for time and help
* Is there anything that you would like to discuss with a career consultant in
the career center? Then – just do it! Skill and confidence
If you answered “Yes,” think about what strategies you may be interested come through practice. Effective
in taking to improve your web presence. telephone communication can play
Goals and Steps an important role in your job search
1. ___________________________________________________________________________ by connecting you with prospective
_____________________________________________________________________________ career opportunities.
2. ___________________________________________________________________________
_____________________________________________________________________________
3. ___________________________________________________________________________
_____________________________________________________________________________
4. ___________________________________________________________________________
_____________________________________________________________________________
5. ___________________________________________________________________________
_____________________________________________________________________________
Resource: http//www.naceweb.org/pubs/journal/su06/SheaWesley3.htm.
Career Center for Opportunities, www.cco.purdue.edu
13
How to Make a Career Fair Work for You
I. Prepare II. Communicate III. Follow up
The better prepared you are, the more Tell an employer about yourself and It’s not over when you walk out of the
confident you’ll be. your interest in their organization during doors of the job fair. Effective, timely,
the career fair. Demonstrate confi- and appropriate follow-up is a must.
Before the career fair: dence, interest and enthusiasm.
* Know the employers that are After the career fair:
attending. During the career fair: * Send thank you notes to each
* Do not do your research at the * Communicate your 30 second representative, reminding the
fair. Research the employers you commercial (see below): employer of where you met and
want to speak with prior to the fair. 1. Introduce Yourself (name, reiterating your interest in the
You should know: year, major, courses taken) organization and the skills and
- Company History 2. Convincingly, affirm your experiences you can contribute.
- Company Stability interest in the employer * Complete proper follow-up as
- Company Strengths (opportunities you’re seeking) discussed with the representative.
- Company Job Description 3. Connect your experiences to * Reflect upon your career options:
- Competitors the organization’s needs (skills, 1. Utilize the contacts you’ve made
* Create your game plan: strengths, relevant previous 2. Evaluate your interests, values,
Determine with whom you will experience) skills, and personality and how
talk in advance so you don’t 4. Discuss the knowledge you they relate to the needs of
wander aimlessly at the fair. have of the company each employer to determine
* Clarify Your Goals: 5. Ask appropriate questions which one(s) may be a good fit
Why are you going to the fair? * Present your clear, concise, and for you.
What do you want to get out of it? professional 1 page resume on
Prepare a list of questions to ask resume paper. Use a professional
each representative. portfolio to easily reach your
Be open to exploring a variety resume for the representative
of employers * Demonstrate your interpersonal skills:
* Know your 30-second commercial 1. Verbal and Non-verbal
(see next page.) communication (smile, eye-
* Prepare for the questions contact, active listening, firm
they may ask: What skills and handshake, posture, proper
experiences do you possess that and appropriate choice of
would be a good fit with our words)
organization? GPA, major, 2. Be professional, yet
courses taken? enthusiastic (in dress, in choice
* Make many copies of your clear, of words, in attitude/mentality)
concise, and professional 1 page * Ask for the representative’s
resume on resume paper. business card/contact
* Professional Attire – business suit information.
with professional blouse, closed- * Discuss timeline and appropriate
toe shoes with hosiery, follow-up with representative.
conservative nail polish (if any), * Take a few minutes after you
conservative jewelry. leave each table to jot down
notes/details about the
organization.
14
Sample 30 Second Commercial Career Fair Etiquette
1. Don’t interrupt an employer
The 30-second commercial is a conversation with the recruiter. While you will
representative or your fellow job seeker.
probably not follow this style/format word for word, this will be a good resource as
If the employer is being monopolized,
you prepare to communicate appropriately with an employer.
try to make eye contact to let him/
her know you’re interested in speaking.
If that doesn’t work move to the next
My name is _______________________, a senior, __________major from Meredith
employer and plan to return later.
College. I am very interested in your company because
______________________________. May I give you a copy of my resume? From the
2. If you are strongly interested in
research I completed about your company I realized ___________________. Your
an employer, learn how to secure an
company appeals to me because ______________________.
interview with their organization. Some
screening interviews happen on the
As a ________________ major I have taken a variety of courses in _________________
spot at career fairs. Other employers
that have prepared me for a role as __________ with your company. As well as
invite interested candidates to their site
taking a full load of courses I have also served as an intern with _______________
for first round interviews.
doing ___________________. These
experiences are relevant to your company/available position because
3. Be sincere and interested. You
__________________________. As you can see from my resume I’ve also had a
will rely on your personal presentation
relevant part time job with _____________ as a _____________. This position allowed
and communication skills.
me to learn ________________ and has prepared me for full time work.
4. Use your time at the career fair
effectively. Be strategic and get your
Possible questions to add to your 30 second commercial
resume in the hands of the employer
* What would it take to exceed your expectations for this position?
representative. Plan to introduce
* What have been some of the challenges previous employees have faced in
yourself and highlight your relevant
being successful in this position?
experience. Collect his or her business
* What is your training philosophy? How often do you provide one-on-one training?
card before moving on so you can
* What factors are most important in your candidate selection process?
follow up.
Grades?
Major?
5. Do your research before
Experience?
attending the fair. Know who is coming
Campus activities?
and those employers with whom you
* Does your company hire on a continual basis or just at certain times of the year?
want to speak. Advance planning will
* As an entry-level employee, what could I expect to be doing 2, 5, 10 years from now?
help you stand out from the competition.
* May I have your business card? Can you tell me about appropriate follow up I
should take at this point?
Possible closing statements
* Thank you for your time today.
* I will follow up with you as you suggested.
* I look forward to speaking with you again.
15
Top 10 Tips for Finding a Job
in a Challenging Job Market
1. Beat the apathy bug! Don’t let the news get you down and cause
you to do nothing about your search. That is not productive. Remain
optimistic and positive. Attitude is everything. There are opportunities
out there…but you must hunt for them. Industries that are hiring
include: Healthcare, Federal Government, and Business Services.
2. Meet with a career counselor to help you stay focused and
develop your personalized career plan. Have a very clear idea of
the type of job you are looking for, assess your skills, and be able
to provide demonstrable ways of adding value and the ability to
“get things done” for a prospective employer. Employers are even
more bottom-line oriented in a downturn and need to be shown
very clearly the value that a candidate can bring. Keep in touch
with Academic & Career Planning and regroup and ask for help if
a strategy you’re using is not working. You may have to reevaluate
your strategy and adjust your plan. Remember, alumnae have our
service for their lifetime.
3. Think through your personalized marketing strategy. Develop
an effective resume and cover letter. Tailor your documents….
buzzwords, keywords…based upon the job description and what
you know about the opportunity and industry. Most of the time this
is the first impression you will make with an employer. Do employer
research and master your interviewing skills. Think fully about your
web presence, too. Google yourself and know the image you’re
projecting. Be ready and able to converse with individuals you
meet – even in informal situations. Know what you’ll say (your
background, experience, education, what you’re looking for,
impact you’ve made and value you’ve added).
4. Rather than focusing on companies that are not hiring, look at
those companies that are doing well & adding employees. Look
for small companies that might have opportunities as opposed
to large companies. Sample resources for our area and other
geographical areas include (but are not limited to):
• Journals and Magazines: Triangle Business Journal, Business
North Carolina (journals like these in other geographical
areas), Fortune,Fast Company
• Directories: Raleigh/Durham Chamber of Commerce
(chambers in other cities), RTP.org , Reference USA
• Professional Associations: an extension of your student
organizations
16
5. Build your experience. You may have to piece together
opportunities like an internship, part time position, or even a
volunteer experience. This could lead to a full time position
later. Consider a contract or temp to hire position with a
reputable staffing company as that might be your “foot in
the door” at the company.
Stay open minded and flexible about opportunities,
6.
industries, and geographic locations. Being willing to move
and consider opportunities that are slightly out of your
comfort zone and area of interest but that could help
you gain effective skills, develop contacts, and build your
experience/resume can be effective. Attend networking
events, career fairs, on campus recruiting, and information
sessions led by employers that are held on Meredith’s
campus and at other campuses/company sites to learn
about opportunities.
Stay connected to people that you have worked with, know
7.
and trust. A lot of times the best jobs aren’t posted on job
boards. They may only be uncovered by close connections
or relationships with someone that knows someone who
works at the company. Leverage your professional network:
friends, family members (mom, dad, aunt, uncles, cousins,
grandparents…), classmates, professors, former supervisors,
former colleagues, alumni groups, community connections
– professional organizations, volunteer organizations,
networking groups, and websites like LinkedIn.
Utilize job search sites. Keep checking industry specific sites
and those more general such as CareerLink. Also, sites like
8.
e-Leads and Reference USA can be a valuable resource.
Treat others with respect throughout your job search…you
may end up in front of them again.
9.
Once you’ve landed a job don’t forget about those who
10. helped you. Hand-written, personalized notes to those
individuals will go a long way. Who knows, you may need their
help again in the future. Reciprocate your efforts by helping
others when they may need assistance with their job search.
17
Developing Your Resume
*
So, YOU’RE ready to write a RESUME?
What Is a Resume?
OR ARE YOU?
Writing a resume requires careful thought,
research and preparation
* A brief summary of your work and/or experiences,
educational background and skills.
* A document that highlights your qualifications and
Resume Guidelines
experience as they relate to the job you are seeking.
* Be accurate and honest * A way for you to market yourself effectively on paper to a
* Print on quality paper using a quality specific audience.
printer; use matching paper for your
* Use it to gain attention, arouse interest and generate
resume, letter and reference page
* Carefully proofread to avoid any action (an interview) so you can sell your strengths in person.
mistakes And remember, there are no “set rules” to writing a resume—only guidelines.
* Consider overall page design
* Be consistent in format and style:
readability, eye appeal and total
positive impression should be
your goals Resume Formats
* Should be one, or at most, two
pages regardless of amount of work
experience
While there is no one right way to structure a resume, most
* Omit all personal pronouns and use
phrases beginning with an active resumes fall into one of three basic formats:
verb
* Omit high school information unless Chronological:
it relates to your objective
Your education, employment and other experience are
* Update your resume every six
months to reflect your desired focus presented in reverse chronological order. Most common style
or goal particularly among college students and recent graduates.
Functional:
*
Emphasizes qualifications, skills, and related
accomplishments, rather than chronological listings. Skills are
Resume vs. Curriculum Vita organized into categories that identify your functional skills. It
A curriculum vita (CV) is a comprehensive
biographical statement, usually three or is effective for re-entry candidates and career changers.
more pages in length. A CV is used in the
field of higher education and concentrates
on academic pursuits, research and Combination:
teaching or presentation skills.
Information may be arranged to highlight functional skills
A resume is a summary of an individual’s
educational, personal and work within the basic chronological format. Relevant experience
experiences as they relate to careers in a may be organized into skill areas and the chronological work
particular area and is typically one or two
pages in length. history is in a separate category
18
Heading Include your name, address (including zip Resume Outline
code), telephone number (with area code),
and email address. If you will be moving
from your present address within a short time,
include a permanent address and telephone
number where you can be reached.
Objective Briefly state your current career goals. Build
your statement around several areas includ-
ing career field of interest, position title, type
of organization, and functional skills. If all your
experience and degrees reflect your career
objective, you can leave it off your resume.
*
See page 10 for samples
Profile Summary or Use a summary rather than objective when
Qualifications Summary you have multiple years of work experience
(+5 years) and can reflect the depth and After a few years of working in a career
related field:
breadth of your experience. Rarely do you
use a summary and objective together. 1. Move Education section to the bottom
of your resume
Education Beginning with your most recent education, 2. Delete GPA
work backward. Include your degree, major,
concentration, minor, month and year of
graduation, and name and location of col-
lege. High school information is generally not
included unless it is of special interest to your
audience or you are completing your first or
second year of college. Regarding your GPA,
the generally accepted rule-of- thumb for
including your grade point averages is when
it is 3.0 or higher. If your major GPA. is over
3.0 while your overall GPA is less, you may
choose to include only your major average.
Experience In reverse chronological order, list full-time and
part-time employment, summer jobs, volunteer
work, internships, cooperative education, and
other work–related experience. Use action
verbs in describing your accomplishments,skills
gained or used, and the value/impact you
made to the organization.
Honors and Involvement List the organizations to which you belong
and the leadership roles you held. Highlight
activities which are closely related to your ca-
reer goals and/or the needs of the employer.
Specialized Information Consider specialized headings that match
(space allowing) your background with the employer’s needs.
This might include Skills (computer, language,
laboratory), Leadership, Awards, Study
Abroad/Travel, Relevant Coursework,
Publications, Projects, Presentations,
Undergraduate Research, Service Learning.
References A standard phrase, “References available
upon request” is optional at the end of the
resume, but not recommended. When
requested, a list of references, with address,
References are not included on the
phone numbers and emails can be provided resume but listed on a separate page.
on a sheet separate from the resume. See page 30 for sample.
19
Your objective should: Sample Objective Statements
* Briefly state your employment goals
Accounting
without getting too specific and
Entry-level accounting position within the banking/finance industry.
ruling out consideration for jobs.
Biology
* Focus on what you bring to the
Laboratory research assistant with an emphasis on pathology, immunology, and
employer, rather than what you
pharmacology.
want from them.
Chemistry
* Your stated objective is supported
Clinical research position in a government or non-profit setting.
by the facts and accomplishments
stated in the rest of your resume.
Communications
Entry level public relations position with an interest in corporate branding and
* An objective is not required for a
media messaging.
personal resume, but it does help to
focus it. If you do not put an
Computer Information Science
objective in your resume, you need
Position that includes responsibilities for systems analysis and creating data sys-
to include it in your cover letter and
tems, evaluation of programs and projection of future sales trends.
be prepared to discuss it in your
interview.
Design
Graphic designer with an interest in publication and website design.
Education
Seeking a teaching position in a corporate-owned preschool.
Top 10 Most Common
Resume Mistakes
Finance
Operations analyst position with a global investment bank that requires the ability
* Document is too long and/or
to develop and manage products, processes and services in ways that maximize
paragraphs and sentences are
profitability while minimizing risk.
long winded. Highlight the major
areas which will help you get the
Human Resources
interview.
Human resources generalist position in a large corporate environment.
* Spelling errors, typos and poor
grammar.
Management
* Forgetting to proofread several
Management position in production utilizing my expertise and organization skills,
times.
supporting my commitment to customer service, employee development and
* Exaggerated/false
continuous improvement.
accomplishments and experiences.
* Listing references on your resume.
Marketing
Prepare them on a separate sheet
Marketing research position with a contract research organization fully utilizing
of paper.
analytical skills, communication within teams, and problem-solving skills.
* Including discriminatory information
such as race, gender, religion,
Mathematics
national origin, political preference,
Actuarial position in an insurance company.
height, weight, birthdate
* Unprofessional email address.
Political Science
* Inconsistent format.
Lobbyist with special interest in individuals with disabilities.
* Using personal pronouns.
* Dates that are inaccurate, vague or
Psychology/Sociology
not provided.
Youth counselor position working with at-risk youth in an outdoor setting.
* Sending a resume without a cover
letter.
20
Scannable Resumes * Avoid two or more column formats. Emailing Resumes
* No bullets–instead, use asterisks (*)
Many employers use scanning or hyphens (-). Emailing resumes is a common and
technology to scan your resume into a * No parentheses or brackets. acceptable practice these days.
database that can be retrieved later. It * Even spacing throughout your However, before you send a
is then categorized or rated for positions documents and no tabs. document this way make sure you
based on the specific requirements * Left justification only–no centering or have confirmed with the employer
of the job. Some formatting, such as right margin justification. (either by their website or an
underlining, shading, italicizing can * For emailing (if the employer hasn’t individual within the organization
interfere with this process and make given you exact preferences do itself) for the preferred method.
it impossible for your document to be the following):
considered. A scannable resume avoids 1. Attach your scanner friendly There are a variety of ways you may
any feature that could cause misreading resume as an MS Word send an employer your resume via
of your text. document AND email:
2. Include the text (no font/ * MS Word or PDF document
Do you need a scannable resume? formatting enhancements) in attached to your email.
It depends on the kinds of employers the body of your email after * Pure text within the body of your
you’re pursuing. Large organizations your cover letter. email, following your cover letter.
that receive large volumes of resumes * For hard copy: * OR both (if you can’t find
typically use this process. They may 1. Laser printed or high instructions use this method and
scan your resume that is received quality photocopy. explain to the employer that you
on paper, online, or via email. Follow 2. White or very light paper – no have done so to provide options.
the directions of each employer about flecks or heavy texture that
how they prefer to receive resumes. If could interfere. Do your research before sending your
you can’t find this information, ask the 3. Don’t fold or staple and use a resume. Employers are too busy to
employer. If you don’t know if a scan- 9 x 12 inch envelope and try and open a document in a format
nable resume is necessary you could paper clip your documents. that is not compatible for them.
do one of the following:
Content:
1. Send two versions of your resume
* Content should be the same as your
2. Send one version of your resume
traditional resume.
avoiding any formatting that could
* Employers use keyword searches to
interfere with scanning.
retrieve resumes from databases.
Make sure relevant words are
As the job seeker it is your responsibility
included in your document
to provide your resume in the way that
(ex: degree levels, job titles,
works for the employer and to make it
computer skills or other
easy for the employer to receive it.
competencies that are important in
your field). Focus on using nouns
that indicate your accomplish
For your resume to be
ments rather than verbs that high
successfully scanned follow
light your duties. Research your
these guidelines:
industry and the requirements of
the types of jobs you are seeking so
Format:
you’ll know what employers seek
* No italics, underlining, shading, or
and the types of keywords
other unusual enhancements.
to include. Keywords can also be
* You may use bold or ALL CAPITAL
found directly in the position
letters if the individual characters
description. Keywords vary greatly
don’t touch each other.
*
by industry. Each time you apply for
* Use a sans serif font like Arial,
a different position your document
Helvetica or Tahoma. Don’t use fonts
(keywords, content) should change.
like Times New Roman because the
* Make sure words are spelled
characters are more likely to touch
correctly. Typos prevent words from Stay up to date:
each other. Trends with this type of scanning technology
being found by the scanning
* Use 10-12 point font size (use the are continually changing and improving.
technology. Consult the employer to find out how they
same size throughout your
want resumes – including scannable resumes
document). – to be submitted.
* Don’t use vertical or horizontal line,
graphics, or boxes. View a sample of a scannable resume on
page 29.
21
List month/year of graduation. career. Stating that you
Resume Critique Form “Expected” or “anticipated” before “loaded trucks with furniture”
grad. date if freshmen or doesn’t tell your potential
Use the following form to check for sophomore. employer that you are detail
errors and look for ways to make your If you have more than one degree, oriented and accurate. You can
resume more competitive. list in reverse chronological order. communicate those qualities by
Include a major or overall GPA if at noting that you “reviewed
General Pitfalls least a 3.0 furniture orders, loaded in
All headers (Objective, Education, Do not include high school unless proper order for the correct
etc.) should be consistent in case freshmen or sophomore with delivery, and were ensured
(i.e. either all caps or all mixed caps limited experiences. accurate delivery of $70,000 worth
or all mixed case). Include only schools from which of merchandise.”
Too long (limit to one page) or too you have received degrees or are Include accomplishments, skills
short (too much white space at currently attending. used, and results produced.
bottom). Quantify when possible: supervised
Use spell check and proofread Relevant Courses staff of 10, increased sales by 15%,
grammar carefully! Create a “Relevant Courses” handled up to $15,000 daily, etc.
Use punctuation and format section if not implied by your major Use present tense for current jobs
consistently. or minor. and past tense for former
Use lower case and upper case Use course titles, not course employment.
letters (capitalize appropriately). numbers. List positions in reverse
Avoid abbreviations. Consider listing courses in columns. chronological order.
Be more descriptive on related
Header Special Sections positions and delete or reduce
Your identifying information Computer Skills, Language descriptions on non-related
could/should include: name, Skills, etc. positions.
permanent and/or current Consider adding a Class Projects
addresses, phone number(s), email section to your resume (if these Leadership/Honors
address and personal website if it is projects are supportive of your Include relevant professional
professional. objective). Include the name of affiliations, awards, honors, campus
Consider putting your name in the course, semester and year activities, or community
bold/caps/larger font size. enrolled, description of the project, involvements that relate to your
Drop labels for obvious facts such (e.g.: “Worked with a team of five objective.
as “address”, “telephone”, “email.” classmates to…”) and your Try using a one-column format to
accomplishment. increase readability.
Objective Omit references to specific religious
Consider adding an “OBJECTIVE” Experience denominations or political parties.
to your resume but make sure it Provide dates, name of Use a consistent format such as:
isn’t too specific or too broad. organization, city and state, job title. Member, Psychology Club,
An objective is a “theme” Use a consistent format: Fall 20xx – Present.
statement that should help you Lifeguard, Northridge Country Club,
organize the supporting information Raleigh, NC, Summer 20xx. References
in the rest of the resume. Consider separating Relevant “References Available upon
Delete filler/fluff material and lofty, Experience into its own category Request” terminology is assumed
long-term goals. (including paid, volunteer, etc.) and not necessary to add.
Focus on what you can do for an and combining unrelated work Build reference list on a separate
employer, not what you want from experience under Other Experience. page and be sure your name is on it.
an employer. Include descriptive statements, Reference information should
Use it as a statement saying especially for related positions. include: name, title, place of busi-
specifically what you are seeking. Avoid passive phrasing such as ness, business address, city, state,
You may not need an objective as “responsibilities were”, “duties zip code, email (if available), and
it may be redundant to information included”, “in charge of”, etc. business telephone number.
in your cover letter. Descriptive statements are more Could include the relationship to
effective if they begin with an the person (a former supervisor,
Education ACTION VERB (see page 23.) major professor.)
List major, degree, month/year of Avoid using same verbs repeatedly.
graduation, name of school, city Vary usage.
and state. E.g.: Bachelor of Science Communicate your skills. Say you
in Biology, May 20xx, Meredith worked summers in a warehouse
College. and are interested in a business
22
Additional Data
Improve balance of layout,
spacing the information evenly
through out the page, using
appropriate margins or type size.
Break up text to increase readability.
Use highlighting (i.e. capitalization,
italics, bold) to attract reader’s eye
to key areas of content.
If you have a second page, place
name on it.
Select a FAX/copier friendly white,
off-white, or ivory paper.
Use 10-12 point font size.
General Action Verbs for Resumes and Letters
The use of action verbs can have a huge impact on your resume. It is a great
way to communicate your accomplishments. Use action verbs at the beginning
of your descriptions; present tense when you are currently in the position and past
tense when you are no longer in the position.
*
accelerated estimated originated
adapted evaluated performed
Use action verbs at the beginning of your
administered examined persuaded descriptions. Use present tense when you
adjusted exhibited planned are currently in the position and past tense
analyzed expanded prepared when you are no longer in the position.
applied facilitated presented
approved forecasted programmed
audited generated promoted
awarded governed published
broadened guided purchased
calculated implemented recommended
coached improved reconciled
communicated increased recruited
compiled installed reduced
conceptualized instructed reinforced
conducted interpreted reorganized
constructed interviewed researched
coordinated investigated revised
counseled launched selected
created led simplified Drop In Resume Clinic
defined maintained solved
delegated managed strengthened Mondays, 10am–noon
designed marketed structured
developed mastered streamlined Bring your resume in for a quick
devised moderated summarized check up. Counselors are standing
drafted modified supervised by to assist you. To start a resume,
edited motivated systematized attend our workshops or go to our
encouraged negotiated taught website to learn how to write one.
enlisted organized trained
established translated Check out the Events Calendar on
wrote ACP’s website by clicking “events”
located on the Stay Connected tab.
www.meredith.edu/acp
23
Skills Clusters List
Accounting Illustrate Counseling Plan Inform Mediate
Appraise Mold Align Sketch Inquire Organize
Assess Perform Analyze Style Monitor Process
Audit Render Assess Motivate Program
Calculate Assist Editing Persuade Recruit
Estimate Coordinate Advise Program Screen
Examine Communication Facilitate Amend Research Select
Figure Addressed Help Analyze Strategize Structure
Forecast Advertised Inform Check Survey
Maintain Arbitrated Intuit Comment Train
Measure Articulated Listen Compare Helping
Prepare Authored Perform Correct Adapt
Record Clarified Understand Improve Advocate Innovating
Verify Collaborated Initiate Aide Activate
Communicated Investigate Answer Change
Conveyed Creative Read Assess Create
Administration Convinced Begin Review Assist Design
Access Corresponded Combine Revise Care for Establish
Assess Debated Compose Rework Coach Implement
Coordinate Defined Conceptualize Rewrite Collaborate Improve
Furnish Described Condense Contribute Modify
Monitor Developed Create Cooperate Restructure
Organize Expressed Customize Finance Counsel Stimulate
Process Formulated Design Acquire Diagnose Transform
Receive Incorporated Develop Adjust Educate Upgrade
Serve Influenced Direct Allocate Encourage
Track Mediated Display Analyze Expedite
Moderated Entertain Appraise Facilitate Investigation
Outlined Fashion Audit Guide Analyze
Analysis Persuaded Formulate Balance Help Examine
Assess Presented Illustrate Budget Insure Explore
Clarify Proposed Initiate Calculate Intervene Interrogate
Conceptualize Publicized Integrate Compute Prevent Intuit
Conclude Reconciled Introduce Conserve Provide Probe
Discern Responded Invent Construct Rehabilitate Pursue
Discover Solicited Model Corrected Resolved Question
Dissect Summarized Modify Deploy Simplify Search
Illuminate Translated Perform Determine Support Seek
Infer Wrote Photograph Develop Volunteer
Interpret Plan Evaluate
Observe Revised Inventory Language
Qualify Consulting Revitalize Invest Human Compare
Quantify Arrange Shape Manage Resources Comprehend
Review Assess Program Align Converse
Assist Project Analyze Fluency
Contribute Design Reconcile Appraise Interpret
Artisan Counsel Build Reduce Assess Lecture
Build Guide Create Research Categorize Negotiate
Choreograph Motivate Display Retrieve Coordinate Proficiency
Compose Problem solve Draft Design Teach
Conceive Serve Draw Document Translate
Construct Survey Explore Fundraising Inform Tutor
Create Train Formulate Analyze Interview Understand
Design Troubleshoot Layout Contact Inventory
Draw Organize Coordinate Link
Entertain Pattern Develop Manage
Direct
24
Leadership Advertise Persuading Conduct Teaching Remodel
Advise Analyze Arbitrate Critique Adapt Repair
Appoint Announce Articulate Detect Advise Replace
Approve Assess Challenge Determine Amuse Restore
Assign Boost Clarify Diagnose Awaken Solved
Attain Identify Convince Evaluate Clarify Specialize
Authorize Improve Influence Examine Coach
Chair Promote Inquire Experiment Communicate Standardize
Compare Quantify Mediate Explain Conduct Troubleshoot
Consider Review Negotiate Explore Coordinate Upgrade
Create Survey Present Formulate Counsel Utilize
Decide Reason Identify Critique
Delegate Reconcile Investigate Develop
Direct Organizing Locate Educate Writing
Encourage Arrange Measure Enable Abstract
Govern Assist Program Organize Encourage Capture
Implement Catalogue Prepare Entertain Conceive
Development
Increase Categorize Recommend Evaluate Conclude
Analyze
Initiate Classify Research Explore Construct
Construct
Inspire Collect Review Facilitate Craft
Coordinate
Lead Compile Search Guide Express
Design
Manage Coordinate Solve Individualize Integrate
Develop
Merge Distribute Summarize Inform Interpret
Formulate
Motivate File Survey Instill Inform
Implement
Organize Generate Systematize Instruct Summarize
Monitor
Originate Liaison Test Motivate
Persuade
Overhaul Maintain Persuade
Prepare
Oversee Monitor Simulate
Recommend
Preside Obtain Selling Stimulate
Strategize
Prioritize Operate Assist Teach
Produce Order Convince Train
Recommend Organize Educate Transmit
Public
Represent Record Handle Tutor
Review Relations Inform
Strengthen
Schedule Assess Negotiate
Supervise
Simplify Coordinate Persuade
Terminate Technical
Standardize Facilitate Present
Transform Analyze
Streamline Handle Provide Apply
Support Negotiate Sell Assemble
Systematize Participate Serve
Management Build
Update Prepare Trade
Consult Conceptualize
Validate Present Vend
Coordinate Construct
Verify Promote
Delegate Convert
Publicize
Develop Design
Strengthen Service
Evaluate Develop
Performing Troubleshoot Anticipate
Facilitate Edit
Sources: Virginia Tech Career Planning Guide
Listen Act Assist Engineer
Mediate Create Coordinate Implement
Research &
Auburn University Student Handbook
Monitor Dance Enhance Inspect
Plan Inspire Development Help Locate
Schedule Interpret Analyze Maintain Modify
Strategize Model Assess Prepare Operate
Perform Clarify Present Overhaul
Play Collect Serve Print
Marketing Present Compare Troubleshoot Program
Advance Read Conclude Welcome Regulate
Sing
25
Meredith A. Student MEREDITH A. STUDENT
1234 HILLSBO ROUG H STREET ● RALEIG H, NC 27607 ● (919) 123-4567 ●
3800 Hillsborough Street, Raleigh, NC 27607, 919.123.4567, meredithstudent@meredith.edu MEREDITHSTUDENT@G MAIL.COM
OBJECTIVE
Seeking a teaching position in a Wake County Public School.
EDUCATION EDUCATIO N
Meredith College, Raleigh, NC Meredith College, Raleigh, North Carolina
Bachelor of Arts, Political Science, May 2010 Bachelor of Science: May 2009
Major: Child Development with a Kindergarten through Sixth Grade Teaching License
Minors: Communication, Ethics & the Public Interest
TEACHING EXPERIENCE
POLITICAL EXPERIENCE Teacher Intern- First Grade
Northwoods Elementary School, Cary, NC, January -May 20xx
John W. Pope Civitas Institute, Intern, Raleigh, NC, February 2009 – Present • Constructed relevant and integrated lesson plans according to the NCSCOS and student needs based on
Serve as investigative journalist for Civitas Review magazine covering State projects and legislation. Blog for constructivist ideals and implemented those lesson plans in a first grade classroom.
• Provided an authentic assessment and reflection for each lesson.
www.civitasreview.com, concentrating on environmental legislation and state projects.
Teacher Intern-Kindergarten
North Forest Pines Elementary, Raleigh, NC, January -May 20xx
Bryan Gossage for N.C. House, Scheduler, Morrisville, NC, September – November 2008 • Created and implemented lesson plans integrating the developmentally appropriate practice guidelines and
Coordinated daily schedule of the candidate. using observation- based planning to educate the child in each developmental area.
Infant/ Toddler Caregiver
Meredith Votes, Student, Raleigh, NC, August – November 2008 Ellen Brewer House, Raleigh, NC, January 20xx-December 20xx
Organized on-campus voter registration drive. Coordinated event hosting local candidates. • Implemented developmentally appropriate curriculum for infants and toddlers while promoting the development of
the child and built trusting relationships with families.
Justice Bob Orr for Governor, Intern, Raleigh, NC, December 2007 – May 2008 Service Learning Volunteer
Preschool, Apex, NC, Feb ruary 20xx-May 20xx
Assisted in planning and coordinating campaign events. Extensive district and local issue research. • Evaluated the learning environment of the classroom.
• Implemented strategies and materials to promote teacher-child interactions, literacy and inclusion of the indoor and
N.C. Republican Party, Intern, Raleigh, NC, August 2006 – September 2007 outdoor environments.
Recruited and coordinated volunteers within the Republican National Committee’s Victory 2006 effort. Planned and Assistant Lead Teacher
coordinated the 2007 State Convention. Voter Vault certification. KinderCare, Virginia Beach, VA, May 20xx-August 20xx
• Educated children in two and four year old classroom.
• Created a welcoming environment for the children with daily interaction
M.D. Republican Party, Intern, Annapolis, MD, June – August 2007
Sunday School Teacher
Used VoterVault and Excel to organize data to assist county party leadership with outreach efforts. Immanuel Baptist Church, Chesapeake, VA January 20xx-July 20xx
• Lead Sunday school and Vacation Bible School for elementary age students.
ADDITIONAL EXPERIENCE
WORK EXPERIENCE
Howard County Public School System, Human Resources Intern, May – August 2006 Caregiver
Maintained high customer service standards and confidentiality within the office. Saint Francis United Methodist Church, Cary, NC, Octob er 20xx-Present
• Provide care for children during Church Services
LEADERSHIP EXPERIENCE AND INVOLVEMENT Sales Associate
Bab y GAP, Raleigh, NC, March 20xx- Present
Meredith College Class of 2010
• Educate customers on products while providing practical customer service.
Vice-President, 2009-2010
Fundraising Co-Chair, 2007-2009 Resident Assistant
Meredith College Office of Residence Life, Raleigh, NC, August 20xx-May 20xx
• Created a comfortable, welcoming and confidential environment for a diverse group of freshmen through program
Meredith College Office of First Year Experience, assist with Orientation for new students. Development and policy enforcement.
Chief Transfer Student Ambassador, 2009-2010 Event Coordinator
Transfer Student Ambassador, 2008-2009 Royal Banquet and Conference Center, Raleigh, NC, November 20xx –May 20xx
• Provided hospitality as a hostess for weddings and business conferences.
Habitat For Humanity, Meredith College chapter INVO LVEMENT AND LEADERSHIP
Fundraising Committee, 2008-2009 • Volunteer: World AIDS Day with AIDS Alliance, Raleigh, NC, December 20xx
• Co-chair: Senior Parent Night, Class of 2009, Meredith College, Ma y -October 20xx
• President: North Carolina Association of Educators: Student Chapter, Raleigh, NC August-May 20 xx
Training • Volunteer: SAFEchild Auction, Raleigh, NC, November 20xx
LeaderShape, Leadership Development Retreat, Summer 2008 • Volunteer: MeredithREADS, Raleigh, NC, September -December 20xx
• Historian: Freshman and Sophomore Class, Class of 2009, Meredith College, August 20xx-Ma y 20 xx
Civitas Institute Academy of Practical Politics, Spring 2008 • Volunteer: Breast Cancer Awareness Week, Meredith College, Raleigh, NC, October 20xx
Leadership Institute, Fundraising Seminar, Fall 2007 • Volunteer: Operation Christmas Child, I.B.C Youth Group, Charlotte, NC, November 20xx and November 20xx
These separate experience Format is easy to read
sections highlight this student’s when you consider how
experiences and skills more and when to use special
effectively than combining features such as bold, caps,
under a general Experience italics, bullets, columns,
heading. font, space, tabs, etc.
26
27
Meredith A. Student
Meredith Student
1234 Meredith Drive StudentM@meredith.edu 1234 Meredith Drive, Raleigh, NC 12345, 919-123-4567, student@meredith.edu
Raleigh, NC 12345 919.123.4567 KEY ATTRIBUTES
Effective Problem Solver Dynamic Leader Efficient Organizer
Objective: To obtain a position in social work or public health using my skills in listening, teaching, problem Excellent Communicator Team Player Creative Thinker
solving, and empowerment.
EXPERIENCE
Education Marketing/Sales
Bachelor of Social Work, minor in Political Science Coordinate company courses in various cities across the United States.
Meredith College, Raleigh, NC, May 2009 Provided valuable input in preparation of bringing a product to market.
Phi Alpha member (Social Work Honor Society) Educated customers on products, exceeding sales goals by up to 50%.
Certified in CPR, First Aid, Medication Administration, and North Carolina Interventions (NCI)/Behavior Built solid relationships resulting in repeat business.
Interventions Teamed up with group to establish a database for three day fundraising event.
Create marketing materials, brainstorm with a team to produce pamphlets, fliers, and PowerPoint
Meredith College Summer Abroad Program 2007 presentations.
Traveled and lived 6 weeks in Denmark with additional travel to Brussels, Germany, and Switzerland.
Communication/Organizational Behavior
Facilitated effective communication through understanding changing dynamics of people.
Experience Understand organizational behavior of human capital.
Direct Support Professional, Residential Services, Chapel Hill, NC (2007-Present) Delivered excellent presentations on various assigned topics.
Teach life skills to mildly to severely mentally retarded individuals.
Instruct individuals on the plans prepared by Medicaid that focus on living independently and effective Administration
functioning in society. Initiated and executed Statement Of Works without assistance.
Greeted and directed customers with 100% customer satisfaction.
Wake County Human Services, Maternity Care Coordinator/Intern, Raleigh, NC (Jan–May 2008); Generated effective reports to C-level executives within the company and to board members.
Served as Americorp Volunteer providing support, education, and community resource information to Collected personal donations during live auction totaling $5,000.
pregnant women. Organize various travel itineraries, contact outside sources to arrange accommodations.
Assist clients to create action plan that meets their needs, prepare for birth, and post partum care. Arrange marketing materials to be used at courses taught around the United States.
EMPLOYMENT HISTORY
Community Based Paraprofessional, TRIUMPH, Raleigh, NC (2005-2007)
Developed one-on-one relationship with children suffering from psychological impairments (ADHD, Marketing Representative GeneCare Medical Genetics Center, September 2008-present
ODD, and PTSD). Chapel Hill, NC
Worked with child, guardian, and case manager on a development plan that focused on anger Sales Associate J.Crew, Raleigh, NC October 2004-December 2008
management, staying in focus, and remaining on task; documented client interactions. Nanny Jacokes Family, Raleigh, NC September 2003-September 2006
Intern Jimmy V Foundation, Raleigh, NC May 2006-August 2006
Sales Associate, Old Navy, Cary, NC (2005-2006) COMPUTER SKILLS
Provided customers with focused service on purchases. Proficient with Microsoft Word, Excel, PowerPoint, and Access.
Microsoft Excel Continuing Education class (November 2007).
Volunteer Experience
Cornerstone: Spoke with homeless individuals about their experiences; used information as a liaison EDUCATION
between community and homeless individuals. Bachelor of Science, Meredith College, Raleigh, NC, May 2008
Salvation Army: Assisted with providing services for homeless population. Major: Business Administration with concentration in Marketing; Minor: Communication
BirthChoice: Assisted women in crisis pregnancies; helped test for pregnancy, Overall GPA: 3.2 Major GPA: 3.6
pre-abortion counseling, and connected women with community resources.
Pregnancy Life Care Center: Spoke to youth about abstinence and risks of sex, including STIs and AFFILIATIONS
unwanted pregnancy. Committee Member, Student Activities Fee, Meredith College, 2006-2007
Secretary, Junior Class, Meredith College
Catholic Parish Outreach: Interviewed low income individuals to determine their needs and then
LeaderShape Institute, 2005
attempted to meet those needs through any of CPO’s resources.
Elections Board Representative, Student Government Association, 2004-2005
Reflection Leader for CORE 100: Facilitated small group discussion on issues of diversity including
religion, culture, and gender.
This Objective outlines the skills Relevant Consider providing details This Functional Resume Style is
and interests the student brings Experience under Volunteer Experiences effective for re-entry candidates
to the employer. Experiences can be paid or non when relevant to the posi- and career changes. It
are presented to back up the paid experiences. tion you seek. emphasizes skills rather than
objective statement. chronological listings.
MEREDITH A. STUDENT
Meredith A. Student MeredithAStudent@gmail.com
1234 Meredith Drive, Raleigh, NC 12345 • 919-123-4567 • student@meredith.edu 919.123.4567 - 1234 Meredith Drive, Raleigh, NC 12345 - Raleigh, NC 12345
Objective: To build lasting business relationships through extraordinary communication practices and effective EXPERIENCE:
customer service techniques. Design Center Coordinator, Hauser Homes, Inc., Charlottesville, VA, June 2008- Present
o Stage model homes to appeal to potential buyers
Education: Meredith College, Raleigh, NC o Meet with prospective clients to explore client needs and desires for their home
Bachelor of Arts: Interpersonal and Mass Communication, May 2009 o Develop creative and innovative design concepts covering all aspects of home design
Overall GPA: 3.731
o Develop preliminary design concepts through block diagrams, schematic layouts, and specifications
Applicable Coursework: Principles of Management, Principles of Marketing, Writing for the Media, Human Resource o Prepare design documents and plans for kitchens and bathrooms
Management, Business and Professional Communication, Public Speaking o Manage selection and interior/exterior design & development modifications
o Work with construction, product development, purchasing and estimating teams to bring the designs to
Awards Received: Dean’s List: every semester fruition
Alpha Lambda Delta: Freshman Honor Society (Fall 2005-present) o Proficient in computer based drafting system (CADD)
Kappa Nu Sigma: Honor Society (Fall 2007-present) o Address ergonomic and ADA code compliance
o Monitor project progress to guarantee compliance and adherence with contract documents and ensure
Relevant Work Experience: quality
Stonewood Grill and Tavern: Marketing Intern, Raleigh, NC (Summer 2007) o Develop and maintain a punch-list of items remaining, issue summary reports to management including
Planned marketing events and sponsorships including a charity golf tournament for Rex Hospital project insights that will be beneficial to future projects
Organized, planned, and promoted a benefit dinner for The Leukemia and Lymphoma Society
Scheduled parties for 600+ member Seven Oaks Swim Club
Sales Associate, Hillary’s Interiors, Inc., Raleigh, NC, March 2006 – June 2008
Increased Stonewood magazine circulation
o Staged showroom displays with furniture and accessories
Established successful business relationships with the North Raleigh Hilton and Embassy Suites
o Established exceptional customer relations by working one on one with clients
Negotiated donations and sponsorships with the Cary YMCA
o Assisted customers in selecting fine home furnishings, accessories, and custom furniture
Professionally represented and promoted Stonewood at marketing events
o Developed spatial layouts for customers based on their needs and interior restrictions
Stonewood Grill and Tavern: Server, Raleigh, NC (June 2005-present)
Assist in upscale dining experiences, providing guidance in food and beverage options Interior Design Intern, Schelfe & Associates, Raleigh, NC April 2005 - August 2005
Train new employees in policies, computer functions, and sales techniques o Assisted designers with on-site and office client consultations
Create a warm environment for guests through extraordinary communication and pleasant demeanor o Staged 2005 ASID Carolinas Raleigh Showhouse
Build positive customer relationships to ensure repeat visits o Performed on-site measuring for installation of window treatments
Balance and complete daily sales transactions o Assisted with lighting, furniture and fabric selection for clients
NC Department of Health and Human Services: Public Affairs Intern, Raleigh, NC (Fall 2007) Interior Design Intern, Momentum Group (Interior Design, Project Management Firm), May 2003 - August 2003
Edited, researched, and wrote department newsletter articles o Displayed multi-tasking capabilities by assisting clients with billing information, project updates and
Interviewed feature article subjects
other administrative tasks
Took newsletter photographs
o Developed client relation skills through daily interaction with clients, contractors, furniture and material
Assisted public information officers in daily duties including editing press releases, handbooks, and adoption
articles dealers
o Coordinated meetings with subcontractors and superintendents
Jill’s Beach: Sales Associate and Tanning Bed Operator, Raleigh, NC (November 2004-June 2005)
Responsible for store opening and closing LEADERSHIP:
Marketed and sold tanning packages and tanning services American Society of Interior Designers (ASID), Secretary (2007 -2008)
Maintained financial records of daily business Kappa Omicron Nu: National Honor Society for Human Sciences, President (2007 -2008)
Committee Chair, YWCA Racial Diversity Initiative (2002 – 2004)
Leadership Positions and Community Involvement:
President, Lambda Pi Eta: Communication Honor Society (Fall 2007-May 2008) EDUCATION:
Vice President, White Iris Circle Tour Guide: Meredith College (Spring 2006-present) Meredith College, Council for Interior Design Accreditation (Formerly FIDER), Raleigh, NC
Teacher Assistant, Intro to Communication: Meredith College (Spring 2008) Bachelor of Science: May 2008; Major: Interior Design, Minor: Art
Big Sis: Role model for two underclassmen: Meredith College (Fall 2006-present)
Indoor soccer team: Dream Sports Center (Fall 2004-present) The Umbra Institute, Perugia, Italy (August 2005 - December 2005)
Representative, Executive Women’s International: Stonewood Grill (October 2007-present) Università per Stranieri di Perugia, Perugia, Italy (August 2005- December 2005)
Utilization of space – This Descriptions are not a “laundry Interior and graphic design
student effectively used only list” of duties. Rather they highlight students have more flexibility
two lines to provide name and this student’s skills and impact/ with resume design and are
contact information as space value to the organization. encouraged to demonstrate their
was tight. creativity through their design.
28
29
Meredith Student Meredith.Student@yahoo.com MEREDITH A. STUDENT
1234 Meredith Drive, Raleigh, NC 12345 (919) 123-4567 1234 Meredith Drive
Raleigh, North Carolina 12345
OBJECTIVE 919-123-4567
To acquire a position with a national accredited agency, offering opportunity to utilize my research experience, skills and student@meredith.edu
education in research for the biochemical field.
OBJECTIVE
==========
SKILLS
To obtain a sales position with Merck & Co., Inc.
Techniques in Microscopy
Acquired skills working on Aquatic Environmental Microbiology research EDUCATION
Basic molecular, biotechnology biology and chemistry skills ==========
Research involving water quality testing and constructing a protocol in determining toxin levels of Microcystin-LR in Meredith College, Raleigh, NC
water Master of Science in Nutrition, August 2009
Aseptic Techniques Bachelor of Science in Biology, May 2007
EDUCATION Wake Technical Community College, Raleigh, NC
Meredith College, Raleigh, NC Certified Nursing Assistant Program, July 2004
Bachelor of Science, May 2009, Overall GPA 3.3
Major: Biochemistry, Minor: Mathematics RESEARCH AND PUBLICATIONS
==========================
RESEARCH EXPERIENCE *Contributor to workshop and booklet for NC Cooperative Extension, Expanded Food and Nutrition Education Program
Services Division
Research Assistant, Meredith College, Raleigh, NC, May-August 2008
*Research Presentation on Osteoporosis and Women to the Meredith College Community
Received summer research stipend for study of Cyanobacteria and gained extensive understanding from library
*Literature Review of Medical and Nutritional Journals in developing thesis
research and investigations of such bacteria from samples of Meredith pond.
Cultured micro-organisms to determine identity. WORK EXPERIENCE
Developed knowledge of basic microbiological and basic molecular genetics. ================
Tested DNA sample kits to see if applicable in a classroom environment. IMPACT DESIGN-BUILD, INC.
Created and presented a PowerPoint project to fellow students and faculty advisors. Customer Relations Assistant (2007-present)
*Assist in general office organization including extensive Microsoft Excel projects
RELEVANT EXPERIENCE *Assist in client correspondence and follow-up for an Inc. 500 Company
Tutor in Biology, Chemistry, and Mathematics *Organize scheduling between customers and project managers
Triangle Learning Consultants, Raleigh, NC May 2007-Present *First line of contact between customer and company for any concerns
Increase student knowledge through individual and small group tutoring sessions.
WAKEMED CARY
Answer complex problems using critical thinking skills.
Certified Nursing Assistant on Medical/Surgical Unit (2004-2005)
*First line of patient care for 20 patient load
Lab Technician: General Chemistry Labs
*Measured and recorded blood glucose levels, heart rate, blood pressure, respirations, and comfort status
Meredith College, Raleigh, NC, August 2006-Present
Keep students on task, answering questions about experiments and calculations. FAMILY DENTAL ASSOCIATES
Create and promote a safe lab environment to students and properly monitor all lab equipment and chemicals stored Dental Assistant (2003-2004)
in the lab. *Assisted dentist for small procedures and in sterilization laboratory
Pharmacy Technician BATH AND BODY WORKS
Eckerd Pharmacy, Raleigh, NC, May-August 2006, 2007 Sales Associate (2002-2003)
Responded to customers needs by filling prescriptions, filing insurance, and ordering drugs under the Pharmacists’ *Product Knowledge expert, ability to direct customers to product that matched needs
supervision.
INVOLVEMENT
WORK EXPERIENCE ============
Sales Associate MEREDITH COLLEGE NUTRITION AND WELLNESS CLUB, Committee Co-chair and Treasurer
Hecht’s, Raleigh, NC, February 2004-March 2005 *Organized Fundraiser and sold product to College Community, handled funds
Belk, Cary, NC, January 2003-February 2004
SENIOR CLASS, Fundraising Co-chair
Provided strong customer service by answering questions and responding to customer concerns.
WOMEN IN LEADERSHIP DEVELOPMENT CONFERENCE, 2005
HONORS & ASSOCIATIONS
Member, Tri Beta Biological Honor Society, Meredith College
Member, Huan Xie Chemistry Honor Society, Meredith College
A bulleted list of skills Research and class projects are This is an example of a
relevant to your industry oftentimes an appropriate addition Scannable Resume. See page 21
will catch the eye of to the resume–particularly as it for more information related to
prospective employers. relates to the employer’s needs. scannable resumes.
References Meredith A. Student
A reference is a person who provides a 1234 Meredith Drive StudentM@meredith.edu
recommendation for you when you Raleigh, NC 12345 919.123.4567
are seeking employment or an intro-
duction. A reference should be able to
REFERENCES
attest to your personal qualifications,
work-related skills and dependability. Dr. Jane Smith (Advisor, Professor)
Professor, Department of Social Work
Guidelines Meredith College
* List three to four references 3800 Hillsborough Street
* References generally should include Raleigh, NC 12345
at least one college professor and smithj@meredith.edu
at least one former or present 919.555.1234
supervisor.
Eric Jones (Current Supervisor)
* Always obtain permission from each
Program Coordinator
person prior to using their name as Residential Services
a reference. 1234 Harris Drive
Chapel Hill, NC 23456
Eric.jones@residentialservices.org
919.555.2345
Sherrie Graham (Former Supervisor)
Director
Cornerstone Homeless Shelter
234 Henderson Road
Raleigh, NC 12345
SGraham@cornerstone.org
919.555.6789
30
Writing Your Job Correspondence
Guidelines for Letters Effective letters are as important in a job search as a resume.
Employers typically read the accompanying letter before
* Always mail a resume with an they read the enclosed resume. A cover letter that com-
accompanying letter.
mands the attention of the reader can play a vital role in
* When possible, address your letter
to a specific individual using the creating employer interest in following up with a candidate.
correct title. If you don’t know the
name, look on CareerLink,
company website, or call the Cover Letter
organization. If you exhaust all This is normally the first letter you send an employer in response to a specific job
resources and do not locate the announcement, and it is accompanied by your resume. In this letter, you are
name of the appropriate person, identifying the position for which you are applying and showing persuasively how
use the job title in the salutation well your skills fit the position. Its main function is to ask for an interview.
(i.e., Dear Human Resources
Director) Thank You Letter
* Individualize your letter for each These letters may be written at a variety of times during the job search. Its most
employer; never mass-produce frequent use is after an employment interview. This letter may be brief, expressing
job search correspondence. your appreciation for the interview, reemphasizing key points discussed during the
* Use high quality stationery and interview, and reiterating your continued interest in the position. Ideally, a thank
typing, following standard busi you letter should be written within 24 hours.
ness letter style.
* Proofread thoroughly to ensure an
error-free document. Acceptance Letter
* Arrange the contents of your It is used to accept a job offer, confirm the terms of your employment (salary,
letter in a logical sequence, starting date, etc.), express your appreciation for the opportunity, and, of course,
placing the most important items state your pleasure at joining the organization.
first. Be clear & concise.
* Keep your letter warm, personal, Effective Emails
and professional, remembering In today’s job market, an employer may ask you to email your resume. This should
that business letters are formal, be accompanied by a brief, well-written cover letter. Focus on your skills and
not informal documents. accomplishments, emphasizing why you would be a strong candidate. Be sure
* Use language that is positive to include your contact information. Ideally the email cover letter should not ex-
and active, conveying energy, ceed 3 paragraphs. Indicate that you are attaching your resume and the type of
productiveness, and benefit to software (Microsoft word) used. For positions you are seriously seeking, we suggest
the employer. that you send a hard copy of your resume and cover letter. In the letter, indicate
* Keep a copy of all that you emailed a resume earlier. You will draw attention to your interest in the
correspondence for your job position and make it easier for an employer to share your resume with others in
search files. the organization. Be formal and do not start your email with “Hey.”
(Additional information can be found in “Professional Emails” section.)
31
Outline for Sample Cover Letter
(Your complete address)
(Your City, State, Zip Code)
(Date) Sample Cover Letters
Employer/Representative Name
Employer/Representative Title
Organization’s Name Dear Ms. Brown:
Address of Organization
City, State, Zip Code I am eager to achieve new goals, learn new skills and interact with new
people. These are the reasons I am responding to the advertisement
recently posted with Meredith Academic & Career Planning for the position
Dear (Representative’s Name):
of Resource and Referral Specialist at Workplace Options. I researched
the company website and believe I can contribute and enjoy the ultimate
Paragraph I: “Why Am I Writing?”
goal of improving families’ options by providing assistance to their work/
Identify the type of position or inquire about positions in which you are interested. State how you
life issues.
heard about the opening or organization. Include a statement of “energy” that begins to create
the match between the position requirements and your qualifications.
My years at Meredith College have given me many opportunities to work
on task-oriented research assignments both individual and group-designed.
Paragraph II: “Who Am I and Why Should You Hire Me?”
My project assignments have run the gamut from a group project about
Describe your skills, experiences, and qualities that relate to the position or area of interest. Provide
families dealing with chronic illness to an individual project about special
examples of your strongest qualifications and how they relate to the needs of the employer. [While
needs for people with a physical disability. My internship at Resource for
working at the XYZ Corporation as a marketing co-op, I developed my skills in sales and persuasive
Seniors Inc. in Raleigh has equipped me with the basic knowledge and
communication.] Give information that goes beyond what is on your resume.
exposure to a resource and referral work environment. During this internship,
I researched and updated files and talked with clients about their various
Paragraph III: “My Next Step?”
needs and concerns. I realize each organization has it’s own methods of
End the letter indicating your strong interest in the position. Be assertive and state how you intend
conducting business. I am excited about providing my knowledge as well
to follow up. [I will be calling you in the next week to discuss scheduling an interview.] Thank the
as learning new approaches to achieving results.
employer for his/her consideration and interest.
With regard to my salary requirements, I am willing to consider a salary
Sincerely,
consistent with my education and experience. I look forward to discussing
1234 Meredith Drive
my qualifications with you in person.
(Handwritten Signature) Raleigh, NC 12345
Sincerely,
(Your name typed) August 10, 2008
(Your phone number or email address) Edelman Productions
Meredith A. Student
4455 Connecticut Ave. NW
919.123.4567
Enclosure Suite #250
Jane Brown Washington, DC 2010
Enclosures
Human Resources Director
Workplace Options Dear Hiring Manager,
6500 First Blvd., Suite 300
Raleigh, NC 27604 In seeking out a uniquely creative and hands-on design job in the
Washington DC area, I discovered the Behind the Scenes Design Assistant
position. The position distinctively set itself apart from all other jobs as it
sparked my excitement for physical design application in a dynamic, high-
tempo environment.
I bring over five years of professional design experience, as well as a
bachelor’s degree in interior design from a Council for Interior Design
Accredited program. Within my design career I have been involved in many
projects requiring physical and creative implementation of design through
painting, remodeling work and artistic creation. I have found through my
experiences within the design and building industry that the hands-on,
creative work, specifically staging homes, is where my passions lie.
In my current position, as the sole designer within my company, I work with
clients personalizing the interior and exterior of their homes, staging model
homes, and managing design projects for over 80 homes a year. This new
role, which would combine my home design experience with the daily
excitement and challenges of staging a home, bringing it all together, and
being a part of that team process, is the ideal match for my interests and
talents.
Once again I would like to express my interest in joining your company as
a Behind the Scenes Design Assistant. Please review my attached resume
at your convenience. References and my design portfolio are available
upon request. You may reach me by phone 919.123.4567 or via email at
MeredithStudent@gmail.com. Thank you for your consideration. I look
forward to speaking with you in the near future.
Sincerely,
Meredith A. Student
32
Professional Emails
Professional email is very different from casual email or instant messenger.
Remember: it’s easier to be ‘ruled out’ than ‘ruled in’ for a position. Here are
some rules to consider when writing an email in which you are job prospecting or
Email Cover Letter applying for a job.
* When an employer emails you, * Never use all capital letters. Employers may
always respond. For example, imagine think that you are screaming. It is also
you applied for a job via email and the difficult to read.
employer emails you for an interview. * Think about the message your email
Return a message regardless of your address sends. Keep your address simple,
interest – it is better to withdraw than to and avoid unprofessional sounding
not respond. names like “partygirl.”
* Always introduce yourself the same way * Read your message carefully before you
you would in a cover letter. For example, click the send button. The tone of an email
Dear Mr./Mrs. So and So: I am writing in can often be misinterpreted.
regard to your posting on…for XYZ * Have someone else proofread your
positions in financial services. message before you send it. It may be
* Treat your email as if you were writing easier to find errors if you print and review
a professional cover or thank-you letter your email.
on paper, but be brief. * Scan your resume for viruses before you
* In the subject line, make it obvious why attach it to your email.
you are writing: “Application for XYZ postion.” * Name your document “your name,
* Make sure you change the contact resume.” Employers receive hundreds of
name and content according to the resumes via email. If you follow-up by
person/company to whom you are asking recruiters if they received your
sending the message. email, they won’t have to look through 300
* If you are responding to an email, attachments called “resume.”
include the original message in the reply, * If you are attaching your resume, ask the
so the receiver can put your email into receiver if they would prefer that you send
the correct context. Also, respond within it in a different format, ie: Word Perfect, rich
two business days. text format, or as a PDF.
* Always spell words correctly! Don’t * Do not assume that if an employer is
just use spell check. It won’t catch informal that you should be.
words that are misused within the context * Don’t just rely on email. Email can be lost.
of the sentence, even though they are Follow-ups can often be done via the
spelled correctly. telephone or regular mail.
Source: www.jobweb.com
33
250 Main Street
Wake Forest, NC 25555 Thank You Letter
May 26, 200X
Ms. Bridget Green
Vice-President
Triangle Publishing Company
234 Gant Street
Durham, NC 28888
Dear Ms. Green:
Thank you for the opportunity to interview with you yesterday for the Writer/Editor
position. I enjoyed learning more about your work at Triangle Publishing Company.
I am eager to begin my career as a writer and editor. Through my internship and
summer experiences, I gained knowledge and expertise in correct writing form,
interviewing for stories and working as a member of a team.
I appreciated the opportunity to discuss my qualifications with you. Should you
need additional information, please let me know. I will look forward to hearing
from you soon.
Sincerely, Acceptance Letter
Meredith A. Student
919.123.4567 678 Barefoot Hall
Meredith College
3800 Hillsborough Street
Raleigh, NC 27607
July 18, 20XX
Ms. Yvonne Wellspring
Manager, Research and Development
Scientific Associates
4111 Phillips Avenue
Charlotte, NC 23455
Dear Ms. Wellspring:
I am pleased to accept your offer for the Research Lab Assistant position at Sci-
entific Associates. I look forward to working with the team of scientists I met during
my interview.
I accept the salary and terms of employment stated in your letter dated July 17,
2007. As agreed upon, I will report to work on August 15, 2007.
I look forward to being a part of Scientific Associates. Thank you for your confi-
dence in me and for the opportunity this represents.
Sincerely,
Meredith A. Student
919.123.4567
34
Preparing for Your Interviews * You may, as a group, be given a
problem to solve and explain. Your
best strategy is to be involved,
rather than being aggressive or
passive in the interaction. You want
Interview Preparation Types of Interviews to balance your ability to lead,
listen, and follow directions.
In an interview, an employer wants to
see if you have the knowledge, skills,
A few things to know Panel interviews
and competencies to do the job, if you
about interviewing: understand the requirements for the
* Several interviewers gather to ask
questions often as a time-saving
* Interviewing requires advance position, and how well you will
device for employers.
planning, preparation, and fit into the organization’s culture.
* You want to respond first to the
Employers often use different types of
practice. person asking the question, and
interviews to gather this information.
* Interviewing is an interactive then make eye contact with the
remainder of the group
process. Screening interview
throughout the answer.
* Interviewers are human too. * You will exchange information,
focused on questions about your
* An interview is a conversation Case interviews
skills and experiences.
with a purpose. * Used primarily by consulting firms
* Usually an even flow of information
and for higher level positions.
* You, too, have decisions in the between the interviewer and
* The interview simulates a work
interview process. interviewee.
issue of the job and involves a
* Some interviewers will incorporate
presentation on the hypothetical or
behavioral interviewing strategies in
real business case or quantitative
a screening interview.
problem.
Whether you’ve had one * On-campus interviews are typically
* An employer is evaluating your
interview or 21 interviews, this type.
problem solving skills when dealing
you’ll find that all interviews with difficult situations. A case
Telephone interviews
are different: * Common when an employer wishes
interview requires intense
preparation with practice cases.
* Some interviewers are skilled at to screen candidates before
interviewing; others are not. bringing a few in for an interview.
Behavioral interviews
* This interview often indicates you
* Some interviewers are talkative; * Asks job candidates to provide
have exhibited some of the skills
others let you do all the talking. concrete evidence of their
and experiences sought.
qualifications in behavioral
* Some interviews are highly * If an employer calls unexpectedly,
terms. Based on the premise that
structured; others are more you can request to schedule the
the best predictor of future potential
conversation at another time to
conversational. is past performance.
prepare and be focused on the
* The interview focuses on identifying
interview. The employer, however,
specific examples in an applicant’s
may not be willing to delay the
background that document skill in
Your challenge is to be ready interview and you must adapt
the areas relevant to the job
accordingly. Always be
for any style. description.
prepared to respond professionally
* Be prepared to discuss specific,
to all phone calls.
concrete, and relevant behaviors in
* Some of the items you should
an employment interview. You will
have in front of you during the
be demonstrating the attributes of
phone interview are your resume,
initiative, problem–solving, planning,
company information, and the key
communication, motivation,
points you want to share.
and maturity that most interviewers
are seeking in potential employees.
Group interviews
* *
(See additional information on
* Occur occasionally when
Behavioral Interview Questions)
employers want to talk with many
candidates at one time.
To prepare for any type of interview think
Knowing yourself and the employer and about it in 3 stages:
how to communicate that information to an 1. Before the interview (Preparation)
interviewer is essential to landing a full time, 2. During the interview (Communication)
part time, co-op/internship position. Perfect 3. After the interview (Follow up)
practice is vital to your success!
35
1
3 Stages of the
Interview Process:
Before the Interview
(Preparation)
Your Appearance &
Dressing
for the Interview
“You never get a
second chance
to make a first
impression.”
Do not underestimate Know yourself & how to communicate
the importance of your personal your relevant skills and experiences
appearance. Personal neatness and * Conduct an analysis of your
cleanliness are important and you strengths, weaknesses, and goals
are expected to dress as if you would and how they relate to the employer.
immediately fit into that company.
You do not need a lot of clothes for Know the employer and what they are
interviewing, but what you have should looking for
be of good quality, properly fitted, clean * Research the employer, the Vault Insider
and well pressed, and reflective of position, the field.
current business styles. Follow these tips.
Anticipate and Plan
Career Network
Overview: * Anticipate questions you may be
* Bring a folder/portfolio to hold asked and devise ways to tell the
additional resume copies and a employer things you want her to
pen know.
* Have clean, well-manicured * Prepare questions to ask that
fingernails; conservative length and demonstrate your interest,
no polish preferred motivation and knowledge of the
* Use perfume only in moderation organization.
* Wear shoes that are well maintained * Arrive at least 10 minutes before the
* Iron/press your clothing interview, giving yourself time
* Dress for the job you want, not the to relax and feel in control.
one you have
Practice (aloud) to reduce
Attire: anxiety
* Conservative tailored suit or suit * State your strong points for the
dress position and provide concrete
* Conservative, frill-less blouse examples and anecdotal
* Skirt length: Top of knee down; evidence to support them.
avoid extreme slits
* Basic medium/low-heeled pumps, Dress
Use QuickLinks to access Vault Guide
shined; neutral hosiery * The appropriate attire will contribute
to the Resume, Cover letters, and
* Handbag: Small and appropriate to to a positive first impression.
Interviews; as well as the over 90+
outfit
guides to download.
* Conservative jewelry coordinated
with outfit and avoid dangles
36
Behavioral Questions
2
Many employers use a behavioral
interview style of questioning. The goal is
to see how you react in various situations.
Use the STAR system to respond:
S/T: describe the specific Situation/detail
the Task
A: share the Action you took
R: and describe the Results and what you
learned.
During the Interview
(Communication) * Give me an example of the most complex
assignment or project you have worked
on. What was your role? What was the
result of the project?
Opening
Time to establish rapport and make a solid first impression. * If you were to list your accomplishments
Tips: Be prepared to greet the interviewer by name, with a smile, on this job three years from now, what
firm handshake, and good eye contact. would they be? Give an example of an
obstacle you have overcome in the past.
Possible Questions you May be Asked:
Tell me about yourself. * Describe a project that you initiated. How
Why are you interested in our position? Organization? did you go about organizing it and what
Why do you want to work here? was the outcome? How could you have
planned it differently to get better results?
Information Exchange
The interviewer will begin to evaluate your qualifications for the job immediately. * Give me examples of two good decisions
In addition to your knowledge and skills about the position, this time is designed to you have made in the last six months.
discover your communication and decision-making skills, as well as your ability to What were the alternatives? Why were
analyze information, take initiative, and get along with others. they good decisions?
Tips: * Tell me about the most complex formal
* To reduce anxiety try to think of the interview as a conversation – the presentation you have made while in
interviewer getting to know you, you are getting to know her. school. How did you go about preparing
* Incorporate what you know about yourself and the organization in your it and how did it turn out?
responses.
* Be clear and concise. * Give an example of a problem you faced
* Be specific and give examples. and the steps you took to resolve it? Did
* Respond to questions by highlighting your strengths and accomplishments, they work? Why or why not?
indicating why you should be hired.
* Ask intelligent questions that will underscore your interest and initiative. * Describe your most successful experience
* Practice active listening skills. working on a team project. How did you
relate to other team members and what
Possible Questions you May be Asked: did you contribute to the success?
* What do you consider to be your greatest strengths? Weaknesses?
* Of which accomplishments are you most proud? * What was the most innovative project
* What do you know about our organization? you’ve been involved with? What part did
* Where do you see yourself in five years? Ten years? you play?
* Why did you choose Meredith College? Your major?
* Discuss your experience and how it relates to our opening? Organization? * What are your standards of success? Give
* Discuss your leadership skills. a recent example where you applied
* In your cover letter you mention an interest in ________ within our organization. them.
Discuss this in more detail.
* What questions do you have for us? * Describe a time when you had to perform
under the pressure of time or task difficulty.
What happened?
37
Think Strategically, Respond Convincingly
Sample Questions to Listen carefully to all questions during the interview. Relax as much as possible
Ask an Employer and think in terms of “What is this recruiter really asking me?” Do not over-analyze
the question, but at least listen carefully and think a moment before responding.
* What would it take to exceed your
expectations for this position? “Why did you sign up for this interview?” The recruiter is asking you to prove that
* Does the company promote from you are interested in the company. Discuss your company research. Prove your
within or externally? interest!
* Can you tell me how different
departments at the company work “What is your greatest strength?” Here is your opportunity to prove that you have
together? the most important strength required for the position. Do not blow it by offering
* Describe the duties of the job and some off-the-wall strength that does not relate to the position for which you are
how it fits in the organization. applying.
* What is the profile of a successful
employee in your organization? “What is your greatest weakness?” Take a positive approach to this question.
* What is the supervisory style of the Select an area of personal or professional development such as “presentation
manager who oversees this position? skills” or “working toward understanding the big picture” to indicate your
* How are performance reviews willingness to grow and improve. Do not name serious weaknesses that might be
conducted? perceived as true negatives to the interviewer.
* What are some recent challenges
and opportunities faced by your “Why weren’t your grades higher than 2.3?” The recruiter is giving you an
organization? opportunity to prove ability in spite of your average grades. Be ready to explain.
* What kind of opportunities exist for
me to improve my professional skills “Why did you attend this university?” Companies like to hire winners who have
within the organization? been in control. Do not indicate that external forces directed you to college: “I
* Can you tell me the next step in the didn’t have the money for Stanford, so I settled for Billings U.” Offer a response
selection process? that is logical and shows that you made the decision.
* Will you discuss the hiring timeline for Source: adapted from the 35th Edition CPC Annual
this position? The organization’s next Closing
steps? * State your interest in the position.
* If I don’t hear from you in ______ * Briefly summarize why you are well qualified for the job.
weeks as you mentioned, may I give * Find out what the next step will be and thank the interviewer for her time.
you a call to follow up?
Tips:
No questions that you could find out * Smile; remain confident and interested in the position.
with research beforehand. * Make sure to collect business cards before you leave.
No salary questions during the
initial interview. Possible Questions you May be Asked:
* Why should we hire you over another candidate?
38
3
Looking for a part-time job,
workstudy, internship or co-op?
Job searching? Want to know
if we have a contact with an
employer your’re pursuing?
Secured a position and want to
let us know? These are just a few
After the Interview of the things that CareerLink has
(Follow Up) the power to do.
* Write a thank you note to the interviewer within 24 hours, reiterating your
interest and strongest qualifications.
* Complete any follow up requested from employer.
* Reflect on the experience, your interest in the organization and position and
use the interview as a learning experience, noting areas to improve.
Take a look at the power of CareerLink:
Actions Speak Louder Than Words
Non verbal communication tips for interviews * View and apply for workstudies, part-
time jobs, internships & co-ops
Negative qualities that lead to rejection of a candidate in an interview include:
* Poor personal appearance * View and apply for full time positions
* Candidate is perceived as overbearing, overly aggressive, conceited or a
know it all * Allow an employer to view your
* Inability to express self clearly – poor voice, diction, grammar uploaded resume
* Lack of interest and enthusiasm – passive, indifferent
* Lack of confidence and poise * Sign up for On Campus Recruiting
Improve the impression you make during the interview by following these tips: * Report that you’ve been hired in a
* Make good eye contact to demonstrate interest and to be workstudy, internship, co-op, full-time
positively remembered; don’t stare position, or accepted to graduate/
* Use facial expressions – smile professional school.
* Use a firm handshake, not limp or bone crushing. Lean into it and bend your
arm at the elbow * Search the Employer Database for
* Demonstrate good posture and body position. Sit comfortably with shoulders contact information
fairly erect and chin level
* Demonstrate interest and active listening skills by nodding, leaning forward * Check out upcoming events sponsored
slightly and using hand gestures as appropriate by Academic & Career Planning
* Keep enthusiasm in your voice by using a self assured, confident tone
* Be cognizant of your appearance and the impression it can make
Source: adapted from Arizona State University
39
Experience Questions for
Questions * What job-related skills have you
Teacher Candidates
Employers Will Ask developed?
* In what positions did you work while
in school? * What is your philosophy of
Personal
* What did you learn from these education? Of classroom
* Tell me about yourself.
work experiences? management?
* What do you like to do in your spare
* What did you enjoy most about your * What issues in education are of
time?
last employment? Least? greatest concern to you? Why?
* Why did you choose to interview
* Have you ever quit a job? Why? * Describe the role of the teacher in
with our organization?
* Give an example of a situation in the learning process.
* Describe your ideal job.
which you provided a solution to an * What is the role of the teacher in
* What can you offer us?
employer. the community?
* What do you consider to be your
* Give an example of a time in which * How would you individualize
greatest strengths? Weaknesses?
you worked under deadline pressure. instruction in your classroom?
* How do you think your friends would
* Have you ever done any volunteer * How would you set up a program in
describe you?
work? your major teaching area?
* Define success. Failure.
* How do you think a former * Why do you want to teach?
* Have you ever had any failures?
supervisor would describe your work? * Describe yourself using 5 adjectives.
What did you learn from them?
* What special abilities do you have
* Of which accomplishments are you
Career Goals that would benefit your students?
most proud?
* What kind of boss do your prefer? * Describe a time that you failed.
* Who are your role models? Why?
* Would you be successful working * How did you get interested in the
* How does your college education
with a team? field of education?
or work experience relate to this
* Do you prefer large or small * Do you grade on ability or effort?
job?
organizations? Why? Why?
* What motivates you most in a job?
* What other types of positions are * If you found out the slower
* How have you handled getting
you considering? learners in the class could not read
along with a difficult former
* What do you think about working in the grade-level book, what would
professor/supervisor/ co-worker?
a structured environment? you do?
* Have you ever spoken before a
* Are you able to work on several * How do you handle discipline in
group of people? How large?
assignments at once? your classroom?
* Why should we hire you rather than
* How do you feel about working * Tell me about your teaching experience.
another candidate?
overtime? Flextime? * Describe in detail a lesson that you
* What do you know about our
* Do you like to travel? taught.
organization (products or services)?
* Define the role of the principal.
* Where do you want to be in five
* What youth-related activities have
years? Ten years?
you been involved with? Are you
* Do you plan to further your education?
interested in working with students
in an extra-curricular activity?
Education
* Describe your teaching style and
* Why did you choose your major?
motivational theories.
* Why did you choose to attend
* What if --------- ?
Meredith College?
* Do you think you received a good
education? In what ways?
* In which campus activities did you
participate? Tell me about your
leadership skills.
* Which classes in your major did you
like best?
* If you were to start over, what would
you change about your education?
* Which elective classes did you like
best? Least? Why?
* Do your grades accurately reflect
your ability? Why or why not?
* Were you financially responsible for
any portion of your college education?
40
What are Employers Looking For?
Here are a few things that employers say they are looking for
in an ideal candidate:
Presentation Leadership * Develops effective alternatives to
* Professional and appropriate dress * Held leadership roles and achieve goals
and appearance responsibilities within competitive * Initiates constructive change,
* Eye contact organizations challenges status quo and
* Good handshake * Moves others to action continuously looks for better ways to
* Body language * Decisive and demonstrates sound do things
* Fit judgment
* Image * Self-reliant Problem Solving
* Passionate about his/her pursuits * Resolves problems with logical
Preparation for the Interview * Sets goals and follows through approach
* Knowledge of the company * Identifies opportunities and takes * Comes to reasonable conclusions
* Understanding of the job responsibility * Enjoys and demonstrates problem
expectations solving
* Demonstrated preparedness for the Sincerity * Effectively combines diverse
job * Genuine attitude information
* Able to ask pertinent questions * Honesty and sincerity * Shows common sense
* Related work and academic * Inquisitive
experiences Interpersonal Skills
* Enthusiastic, energetic Productivity
Verbal Communication * Motivated, mature and has initiative * Thrives under high pressure
* Persuasive/passionate in presenting * Comfortable/confident around many * Successfully manages multiple
ideas personality types priorities
* Quickly grasps concepts/questions * Open, engaging and candid * History of high productivity
* Responds directly to questions demeanor * Examples of positive recognition in
* Uses correct grammar and * Listening skills the past
vocabulary–articulate * Empathy
* Ideas presented logically and Teamwork
concisely Flexibility * Works well on a team
* Achieves goals in face of adversity * Ethical and responsible behavior
Direction * Not easily discouraged and strives * Shares information
* Well-defined goals under pressure * Effectively informs, inspires and
* Confidence in abilities influences others
* Proactive and self motivated
* Demonstrates diligence and the Other
ability to produce quality results in * Creativity
timely fashion * Computer literacy
* Language skills
* Written and verbal communication
*
What are you looking for in an organization,
company, or position? Does it match what
employers look for in you?
41
Presentation personality types
Case Interview * Professional and appropriate dress * Open, engaging and candid
Questions and appearance
* Eye contact
demeanor
* Listening skills
(typically used for consulting positions)
* Good handshake * Empathy
* Body language
A case interview is designed to
* Fit Productivity
evaluate a person’s analytical skills in
* Image * Thrives under high pressure
relation to a simulated business prob-
* Successfully manages multiple
lem. It is an interactive process through
Preparation for the Interview priorities
which the candidate is evaluated on
* Knowledge of the company * History of high productivity
how she approaches the problem
* Understanding of the job * Examples of positive recognition in
and derives a solution. An excellent
expectations the past
resource is available in Academic &
* Demonstrated preparedness for the
Career Planning Resource Room.
job Flexibility
There are four categories of case
* Able to ask pertinent questions * Achieves goals in face of adversity
questions, according to Marc
* Related work and academic * Not easily discouraged and strives
Cosentino of Harvard University:
experiences under pressure
1. Situation case:
* Develops effective alternatives to
a specific situation is presented
Verbal Communication achieve goals
and the candidate evaluates and
* Persuasive/passionate in presenting * Initiates constructive change, chal
solves it.
ideas lenges status quo and continuously
2. Brainteaser:
* Quickly grasps concepts/questions looks for better ways to do things
logic puzzles or riddles
* Responds directly to questions
3. Guess the Number:
* Uses correct grammar and Problem Solving
asked to estimate the number
vocabulary–articulate * Resolves problems with logical
needed to solve a problem (i.e.,
* Ideas presented logically and approach
how many disposable diapers are
succinctly * Comes to reasonable conclusions
sold each year)
* Enjoys and demonstrates problem
4. Business case:
Direction solving
a case requiring that you examine
* Well-defined goals * Effectively combines diverse information
profitability, industry analysis,
* Confidence in abilities
market expansion, price and
* Proactive and self motivated Teamwork
strategic planning, etc.
* Demonstrates diligence and the * Works well on a team
ability to produce quality results in * Ethical and responsible behavior
Marc Consentino proposes the follow-
timely fashion * Shares information
ing fifteen guidelines for handling a
* Effictively informs, inspires and
case:
Leadership influences others
1. Listen to the problem
* Held leadership roles and
2. Take notes
responsibilities within competitive Other
3. Restate the problem
organizations * Creativity
4. Verify objective
* Moves others to action * Computer literacy
5. Ask clarifying questions
* Decisive and demonstrates sound * Language skills
6. Think “big picture” first, think top
judgment * Written and verbal communication
down
* Self-reliant
7. Identify the type of case
* Passionate about his/her pursuits
8. Structure the problem Practice Without Pressure…
* Sets goals and follows through
9. Organize your answer, manage
your time
* Identifies opportunities and takes Mock Interview
10. Be creative and brainstorm
responsibility
Program
without commitment
Sincerity Sign up on CareerLink
11. Be “coachable” – listen to the
* Genuine attitude
interviewer’s feedback
* Honesty and sincerity
to practice your
12. Think out loud (but think first) interview skills with
13. Bring closure and summarize
an employer…
14. Show enthusiasm and a positive attitude
Interpersonal Skills
15. Have fun
* Enthusiastic, energetic
* Motivated, mature and has initiative Or contact our office for a mock
* Comfortable/confident around many interview with a counselor.
42
Illegal Interview Questions
Subject Unacceptable Acceptable
Name Maiden Name Have you ever used another name?
National Origin Are you a U.S. citizen? Are you lawfully employable full-time in
Where were you born? the United States? What languages do
What is your “native” tongue? you read, speak, or write fluently?
Residence Do you own or rent your home? Where do you live?
Age How old are you? Are you over the age of 18?
What is your date of birth?
Marital Status What is your martial status? Travel is an important part of the job for
How many children do you have? which you are interviewing. Would you be
What child care arrangements have willing to travel as needed?
you made? Would you be willing to relocate
if necessary?
Organizations List any clubs or social organizations to List any professional or trade groups or
which you belong. other organizations that you consider rel-
evant to your ability to perform this job.
Physical Conditions and Handicaps Do you have any handicaps or Do you have any disabilities that would
disabilities? Have you ever received prevent you from performing the job?
Workman’s Compensation? Do you understand that any offer of
employment is conditional based on the
results of a job-related pre-employment
physical exam?
Arrest Record Have you ever been arrested? Have you ever been convicted of a crime?
Personal What is your height and weight? Are you able to lift a 50 lb. weight and
carry it 100 yards? (If that is a Bona Fide
Occupational Qualification of this job)
Notice in case of emergency Name/Address of relative to be notified Name/Address of person to be notified
Handling Inappropriate 1. Answer the question 4. Refuse to answer the question
If answering is not a matter of E.g: “Since that question is of a
Pre-Employment Questions principle with you, or if you want the personal nature and not directly
job very badly. related to the job qualifications, I
Job candidates may encounter
2. Answer the question behind the question wonder if you could ask it another
interviewers who are uninformed about
Respond to the concern behind the way so that I may respond to your
employment practices covered by
question. E.g: “If you are concerned concerns about my qualifications.”
equal employment legislation. When
that family matters will interfere with 5. Educate the interviewer
that occurs, you have several optional
my job commitment, I assure you E.g: “You may not be aware that
responses depending on personal
that I have excellent support with your question could be considered
philosophy and level of interest in the
family responsibilities.” discriminatory by the equal
position. Academic & Career Planning
3. Ignore the question employment legislation.”
encourages you to develop a strategy
Answer a different question. To a
for handling inappropriate
question about age a response might be
pre-employment inquiries.
“At this stage in my life, establishing myself
in my career is a priority….”
43
Salary Negotiations
This is a general guideline to negotiate salary. To discuss your specific situation come see us in Academic & Career Planning.
Job Related
Evaluating the Offer comparable to that of other new Nature of work
Congratulations! Finally after a long graduates with similar backgrounds? Level of responsibility
job search you have at least one offer Can you realistically live on it? Organizational culture
and possibly waiting on others. Use the Do potential raises, bonuses, skill Work hours
criteria below to evaluate an offer to development or advancement offset Level of authority
affirm that it is the best fit for you. the negative of a low Benefits
starting salary? Travel
The Job Variety of work
Does the position offer the career After you Accept an Offer Salary
opportunity you are seeking? Make use Once you have accepted an offer of Stability of industry
of your existing skills and educational employment, write a letter withdrawing Mentoring
preparation? Offer training that will your application from other employers. Advancement opportunities
improve your occupational Do this with great care since you may Lifestyles of employees
qualifications? Challenge you? Pro- wish to consider employment with this Training and development
vide an opportunity for you to grow employer in the future. When a job has Stability of organization
professionally? been offered and accepted, you must Opportunities to learn/grow in job/
STOP interviewing. It is unprofessional company
The Organization to continue interviewing with other Quality of management
How is the employer perceived in its employers to see if something better Transferability of skills/experiences from job
field or industry? How will your values comes along. Support of continuing education
mesh with the organization’s culture? Prestige of job or organization
Do Your Research Company reputation
Location How much do you need to earn to Supervisor/colleagues
Does the job require relocation? Is it meet your personal needs? Evaluate
in a city or community that provides a realistic salary requirements. Other
compatible lifestyle? What personal Cost of living
adjustments will you have to make to What are your skills and level of Community environment
live there? experience worth in the job market? Cultural opportunities
Amounts can vary considerably by Geographic location
Advancement Opportunities degree and industry. Your offer may Educational opportunities
Is there a career ladder system or other depend upon prior professional Entertainment
internal support system in place? Will experience, education level, GPA,
your experience be transferable to internships, co-ops, volunteer or part-
other employers? time work, leadership experience, and
the employer’s internal salary sched-
Reporting Relationship and Co-Workers ule. Research career fields and starting
To whom does the position report? What salaries for various occupations using
do you know about the supervisor’s the following resources (located in the
management style and work ethic? Academic & Career Planning Resource
What does the departmental team look Room):
like and what is its place in the * National Association of Colleges
organizational structure?
Factors to Consider
Performance Evaluation
What will be the basis for evaluation?
How soon will you be evaluated? Six
months? One year? How are
compensation and promotion tied to
performance?
Salary/Benefits
What are the salary and benefits of
the position? Taken as a whole, is the
compensation package
44
Pursuing Graduate & Professional School
Questions to ask yourself:
1. Do you need an advanced degree
to get the job you want?
2. What do you expect from a
graduate degree? What do you
expect it to do for you in the job
market? Are your expectations
realistic?
3. What are your reasons for wanting to
Deciding on
go to graduate school?
To remain in an academic environment
To pursue a specific subject in depth
To postpone job hunting
To satisfy other’s expectations of you
Graduate School
To obtain necessary expertise for the The decision to attend graduate school requires serious thought and
position you want consideration. Reference books such as Peterson’s Guides are excellent
To increase your marketability in the
resources to help you evaluate programs and determine if they provide
job market
To clarify your career goals what you are seeking. Consultations with college faculty can also
All your friends are going provide invaluable information about graduate programs as well as
You can’t think of anything else to do potential contacts with specific graduate institutions. Factors to consider
in your research of graduate programs are:
4. Is it better to go to graduate
school immediately after completing * quality of the faculty
undergraduate study or wait awhile * courses related to your special interest
and gain some work experience? * prestige of institution
Time Off
* cost
Refine goal
Gain Experience * housing, community, locations, etc.
Improve chances * facilities
More mature * where graduates are employed after degree earned
Increase motivation if burned out
Save money for school
Go Now Start gathering information early in order to complete your application
Reach goal faster on time. Application deadlines may range from August before your
Avoid job search senior year to late spring of your senior year for those schools with rolling
Don’t get comfortable making
admissions. Most deadlines, however, will fall between January and
money
Already have clear focus on goal March for entering the next fall.
Already have strong credentials
5. Consider geographic mobility-is the
area in which you want to live already
saturated with persons with advanced
degrees? Are you willing to move to
get the job you want?
6. Can you afford the financial
investment? For many students, the
availability of financial aid may be
a major fact in the decision to go to
graduate school.
45
* motivation and commitment to field LearningExpressLibrary
Application Process of study Offers free exams in the follow-
* major areas of interest ing: GMAT, GRE, LSAT, MCAT
Requirements governing the * immediate and long-term goals Go to www.meredith.edu/acp
graduate admissions process vary from * reason for graduate program (FREE practice test through the
one institution to another as well as decision MC library website)
from one academic or professional * expectations re: program/
field to another. Read each program’s career opportunities Kaplan Test Preparation
requirements carefully and strictly * maturity and Admissions
adhere to mailing instructions, fees * personal uniqueness Go to www.kaptest.com
and deadlines. The following are the Princeton Review
usual components of the application Essays should always be typed. If space Go to www.princetonreview.com
process: provided on the application form is
insufficient, it is usually acceptable to Test Preparation
Graduate Admissions Tests attach pages. UNC-CH The Learning Center
Institutions usually require a specific (919) 962-3782
graduate admissions test, and Special Requirements Offers standardized test preparation
departments sometimes have their Some graduate programs will require courses (*$150) during both semesters.
own requirements as well. Your test an interview. In other fields, you may Go to www.unc.edu/depts/lcweb/ for
scores are compared against those have to submit a portfolio of your further details regarding scheduling
of previous students to evaluate the work or schedule an audition. In each and types of courses. Registration may
likelihood of your success in a given situation, thorough preparation and be done by email only. The director
program. excellent quality of workmanship are confirmed that Meredith College
essential. students are most welcome to join
Transcripts them.
Admissions committees require official
transcripts of your grades to evaluate
Graduate School Test Kaplan Test Preparation
your academic preparation for Preparation Resources and Admissions
graduate study. Your GPA, the rigor of Go to www.kaptest.com to find the
your curriculum, your course load, and GRE Study Sessions best preparation option for you. For
the reputation of your undergraduate Prepare for the GRE by attending review example, GRE classroom preparation
institution are all considered. Official tran- sessions on the verbal reasoning, fee is *$1149.
scripts are sent by your college registrar. analytical, and quantitative reasoning
sections. Review sessions will be held in Princeton Review
Letters of Recommendation September. Check the Academic & Go to www.princetonreview.com
Most graduate schools require 2 or 3 Career Planning website for more details to find the best preparation option
letters of recommendation from faculty and to for you. For example, GRE classroom
and/or employers. The schools will specify register. The sessions will be led by preparation fee is *$1049.
who your references should be and what Meredith faculty. These sessions are * Fees are subject to change
issues they should address. Give your available for currently enrolled Meredith
references adequate time and enough students and alumnae.
information about your academic and Part I:
career goals to enable them to write a Review for Verbal Reasoning and
good letter on your behalf. Analytical Sections
Part II:
Application Essays
Review for Quantitative Reasoning
Essays may be the most important and
Sections
difficult part of the application process.
It is your opportunity to make a person-
Check our website for dates and
al statement about your background
deadline for registration.
and interests as they relate to your field
of study. Application essays are also a
Free Practice Graduate
measure of your ability to write, so be
School Entrance Exams
meticulous about spelling, grammar,
Meredith College Library’s
and writing style. Admissions
committees will be trying to evaluate a
number of things about you from your
essays, including:
46
Timetable for Applying to Graduate School
by Tara Kuther. Ph.D.
You should begin the application process no later than the summer before your senior yearof
college, or at least a year before you start to graduate school. Many students who havehad
graduate school in mind for most of their undergraduate careers start much earlier. This time-
table is approximate, but it offers an idea of the steps you must think about and,roughly, when
you must complete each step. No generalized chart provides the specificsthat you need to
meet your personal timeline.
As you refine your own timeline carefully examine each application for deadlines.
They may vary significantly. Keep your timeline updated and follow it.
Summer/September
* If you have not done so already, take the necessary standardized test
for admissions.
* Gather graduate program brochures and narrow your choices.
* Consider which faculty members to ask for letters of recommendation.
September/October
* Research sources of financial aid.
* Carefully examine each of the program applications. Note any questions or
essay topics that will require your attention.
* Write a draft of your statement of purpose.
* Ask a faculty member, writing center staff, or the career counselor at your school to read
your essays and provide feedback. Take their advice!
* Ask faculty for letters of recommendation. Provide faculty with a copy of your
transcript, each program’s recommendation form, and your statement of purpose.
* Ask him or her if there is anything else that you can provide to help them.
November/December
* Arrange for your official transcript to be sent to each program to which you apply.
* Request that the Registrar hold your transcript until the fall grades are in.
* Finalize your essays and statement of purpose. Do not forget to seek input
from others
* Apply for fellowships and other sources of financial aid, as applicable.
* Check and record the due date for each application.
December/January
* Complete the application forms for each program. Scan the form into your
computer or use a typewriter for a neat and clean application form. Reread your
essays and statement of purpose. Spell check!
* Mail your applications.
* Relax and breathe!
* Most schools send a postcard upon receipt of each application. Keep track
of these. If you do not receive a postcard or letter, contact the admissions office
by email or phone to ensure that your application has been receive before the deadline.
February
* Depending on your field, start planning for the admissions interviews.
* What questions will you ask? Prepare answers to common questions.
* Fill out the Federal Student Aid (FAFSA) application. You will need your tax
forms to do this.
March/April
* Visit schools to which you have been accepted.
* Discuss acceptances and rejections with a faculty member or the career counselor
at your school.
* Notify the program of your acceptance.
* Notify the programs that you are declining.
47
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