TECHNICAL DETAIL
Carol Ann Fritz
TECHNICAL EXPERIENCE BY PROJECT:
Interface Programmer Analyst
Worked remotely and on site with end users, third party vendors and peers analyzing HL7
application interfacing needs for various health care information systems. Documented,
designed, programmed, and tested HL7 interfaces. Participate in 24/7 on call pager
coverage rotation schedule. Upload immunization records to Virginia Department of Health's
Immunization Information System (VIIS). [August 2010 – May 2011] (Direct Hire: VCU-
Health Systems - VA)
Interface Programmer Analyst
Worked remotely and on site with end users and vendor documentation to design and build
new infrastructure to support vendor migration project. Designed, program, documented,
and tested HL7 interfaces and prototypes to support Cornerstone applications. [April 2010 –
August 2010] (consultant: U Mass Memorial - MA)
Interface Programmer Analyst
Worked part-time and remotely with customer staff and third party vendors monitoring and
maintaining an existing application interface system at a medical laboratory using Sun-
SeeBeyond eGate Integrator 4.5.3 SRE products. Provided on call 24/7 support for all
eGate Interface engine issues. Diagnosed and resolved all software, data content or format,
operating system, network and/or application connection problems for all active interfaces
and applied necessary patches and upgrades to maintain system stability. Provided
interface programming support, documentation and analytical assistance other programmers
and retired interfaces as needed. [Aug 2006 – Nov 2008] (consultant: Sonic Healthcare)
Interface Programmer Analyst
Work with users, vendors and peers analyzing system, network and application interfacing
needs for various health care information systems. Develop technical solutions, and monitor
and improve application and system performance using AIX unix shell scripts and Sun-
SeeBeyond eGate Integrator products. Design and program customized software and
resolve software, operating system, network and/or application problems. Provide primary
programming support for SeeBeyond's eGate Integrator using MONK, HL7 and unix korn
shell scripts. Program and modify Cerner CCL scripts for Cerner PharmNet and provide
programming assistance to other solutions groups as needed. Document and detail system
and inter-application processes, data flows, procedures and perform gap analysis for
requirements for transcriptions, financial charges, medical orders and results for all
interfaced systems, including Cerner Millennium, Keane Patcom, Quadramed Affinity,
CBORD FSO, Medquist CMT transcription, and Witt. [March 2004 – May 2007] Direct Hire:
Care New England
UNIX Shell Scripter
Designed and crafted korn (ksh) and c-shell (csh) scripts for private client. Worked remotely
to craft scripts to meet clients requirements.[Sept 2002 - Dec 2002] Consultant: Private
Party-Warwick, RI
AIX Korn Shell Scripter
Designed and crafted UNIX/AIX shell scripts and SQL logic to create reports for IBM's
manufacturing inventory management located in East Fishkill, NY. Met with clients to
determine project requirements. Wrote requirements documentation. Designed and
documented program structure and wrote Programmers Guide for applications. Coded and
tested scripts, assisted test staff during system and user acceptance testing. Made and
documented revisions as requested. [March 01 - July 01] Consultant: IBM-Fishkill, NY
AIX Systems Engineer
Provided AIX system administration and support for IBM Business Partners servers and
internet processes located in Boulder, CO. Maintained and upgraded servers hosted in
stand alone, PSSP and HACMP configurations, responded to user requests, implemented
changes and system upgrades, and crafted shell scripts. Responsible for deployment,
configuration, monitoring and documentation of required corporate security tools and
practices. Attended and contributed to weekly team and security meetings. [May 00 - Jan 01]
Consultant: IBM-Boulder, CO
AIX System Administrator
Conducted AIX system performance assessment the request of Indian Health Services
located in Albuquerque, NM to diagnose and identify possible causes of slow system
response times and sub-optimal system performance. Identified problem areas and made
recommendations to address performance issues. Provided written documentation of AIX
system performance analysis and recommendations and produced a high level risk
assessment for a planned Informix to DB2 database migration. [March 00 - April 00]
Consultant: Indian Health Services-Albuquerque, NM
UNIX Shell Scripter
Worked part time with Missouri Department of Elementary and Secondary Education
employees to craft UNIX shell scripts to automate monthly data migration from legacy
mainframe systems to new AIX based systems. Mentored staff in scripting methods and
basic AIX/UNIX operating systems and commands. [Sept 99 - March 00] Consultant: State
of MO-Jefferson City, MO
Delphi Developer
Worked full time as a Delphi 4.0 developer for Missouri Department of Health developing
tools and applications used to manage public health surveillance information. Wrote an
application enabling team developers to create customized local *.cds files from developer
specified SQL queries of n-tiered server based client data sets. Re-designed administrator
interface used to manage user access, roles and agency definitions. [Oct 99 - Feb 00]
Consultant: State of MO -Jefferson City, MO
Application Support Specialist:
Maintained and supported Point of Sale, inventory control and billing applications for the
GSM retail market segment of Sprint PCS. Managed and maintained client server
applications running across Windows NT and HPUX operating systems using FoxPro and
Oracle databases, UNIX shell scripts and various compiled programs. Worked with users to
identify problems and work with team members to resolve them. Crafted and managed UNIX
shell scripts to automate processes. Installed, configured and trouble shot applications and
network and printer services on NT Workstations. Trained, mentored and coached junior
team members. Provided training, documentation and training materials for other application
support groups as needed. [Mar 99 - Oct 99] Consultant: Sprint PCS-Bethesda, MD and
Overland Park, KS
Technology Transfer Agent
Worked for Sprint PCS migrating Point of Sale, inventory control and billing application
support operations from Washington, DC subsidiary office to Kansas City, KS head quarters.
Responsible for identifying, outlining and detailing key knowledge areas and skill sets from
subject matter experts and documenting all application support and development
information. Assumed and performed these functional roles and responsibilities while in
transition and transferred this information to new support staff members. [Jan 99 - Mar 99]
Consultant: Sprint PCS-Bethesda, MD and Overland Park, KS
Systems Analyst SE
Designed, deployed, maintained and monitored QA controls and programs for AIX platform
medical information systems; including remote AIX administration, system performance
tuning, shell scripting, C coding, and technical documentation. Provided second and third
line technical support for AIX system related issues. Taught and trained client system
administrators and staff, and develop and present AIX System Administration lectures and
seminar sessions. Wrote and supported web based technical documentation for internal and
external use. [Dec 97 - Dec 98] Direct Hire: Cerner-Kansas City, MO
Computer Operator
Worked part-time, unsupervised running and monitoring mainframe and network computer
applications and programs on VSE/CICS and AIX systems. Wrote scripts and edited files.
Reviewed JCL for errors. Printed, collated and delivered reports. Interacted, as needed with
programmers and systems specialists on mainframe issues and with staff, nurses and
doctors providing in-house technical support and troubleshooting personal computer
hardware and software systems (DOS, Windows 3.X, Windows 95). [Feb 95 - Nov 97]
Direct Hire: St Elizabeth’s Community Hospital-Lincoln, NE
Information Technology Consultant - Programmer
Responsible for design, development and programming of commercial, desktop, CD ROM
based marketing applications using Borland Delphi. Designed and integrated custom
components for project needs and ported existing applications in C and C++ to Delphi.
Interacted with marketing and sales staff to determine product requirements. Coordinated
and hosted monthly webmaster and UNIX user group meetings and assisted in trouble
shooting Lotus Notes Server configurations as needed. [Jan 97 to Sept 97] Direct Hire:
MetroMail-Lincoln, NE
Network Technician
Provided support and services to Wide Area Network(WAN) customers of a 500 node
Internet backbone provider. Monitored, maintained and troubleshot TCP/IP network
connections and routing and domain name services (DNS) using Solaris systems. Provided
technical support for Centri(NT based) and TIS Gauntlet(UNIX based) firewalls and OnNet
and eXceed(Windows based) Internet connection/communications packages. Worked with
customers to install and upgrade programs and to diagnose and resolve system
configuration, network connectivity, name resolution, and other Internet services' access and
configuration problems. Configured and updated routing and primary and secondary DNS
tables. Wrote and updated scripts to automate administration and network and performance
monitoring functions. [Oct 96 - Jan 97] Direct Hire: Global Internet Network Services (now
Verio)-Lincoln, NE
Computer Programmer:
Created, programmed and documented a single Windows NT based inventory control
system to interface with two remote systems (UNIX and VSE/CICS) and a database using
Borland Delphi and C. Hired and managed programming team member and negotiated
contracts. [Nov 96 - Jan 97] Consultant: Private Firm - Lincoln, NE
Program Assistant:
Assisted in the presentation and instruction of Introduction to BSDI Technology Seminars to
UNIX network administrators and support staff. Provided one on one assistance and
instruction to program participants as needed and provided program critiques and made
recommendations for program enhancements and developments. [June 96 - Jan 97]
Consultant: Private Firm-Lincoln, NE
Consultant:
Worked with client to assess needs and strategies for upgrading existing DOS based
accounting package to a multi-user, Windows based system. Analyzed current network
system and expansion options, and made recommendations on implementing system
management programs including, proactive anti-virus protection and standard computing
system backup routines. [Aug 96 - Oct 96] Consultant: Private Firm-Lincoln, NE
Computer Programmer:
Full scope design, development, programming and documentation using Borland Delphi of
an expert system used to calculate cost and material estimates for specific livestock housing
systems. Interfaced with client to determine needs, design and develop logic and expert
systems, negotiate contracts and provide product support. Assured compatibility and
functionality across Windows 3.X, Windows95, Windows NT and OS2/Warp platforms. [Feb
96 - Sept 96] Consultant: University of Nebraska-Lincoln, NE
Computer Programmer
Designed and programmed decoders in C, C++ and UNIX shell scripts to translate raw
weather data into data bases. Created and wrote proprietary applications for WEI clients
using these and other data sources to produce various text based weather products.
Provided customer assistance and technical support for WEI's BBS (Major BBS) and all
internal computer network and systems (Linux, Solaris, Windows 3.X, Windows 95 and
Novell). Worked with providers maintaining and trouble shooting satellite based data stream
systems, including gateways and file servers. [Nov 95 - Feb 96] Direct Hire: Weather
Express-Omaha, NE
Professional and Technical Development Activities Include:
· Introduction to HL7 Version 3 · Pipeline Awareness & Education · Introduction to TCP/IP and
(RIM), Part 1: Fundamentals - for Emergency Responders and TCP/IP Protocols - NIIT Ltd. -
HL7 International - 2010 Public Officials 2009 2000
· Introduction to HL7 Version · Colorado Government Finance
· TCP/IP Concepts - Gartner
3, (RIM) Part 2: Messaging - Officers Association Budget 101 (6
Group Learning - 2000
HL7 International - 2010 CPE) 2009
· Introduction to HL7 RIM
· Colorado Department of Health
Clinical Document Architecture · IBM AIX User Seminar
and Services Training for Single
(CDA) - HL7 International - Q1113 – IBM - 1998
Audit Auditors (7 CPE) 2008
2010
· HL7 RIM Clinical Document · FEMA Introduction to Incident · IBM AIX System
Architecture (CDA): Advanced Command System (ICS 100) (IS- Administrator Seminar Q1114
- HL7 International - 2010 00100) 2007 –IBM - 1998
· HL7 Version 3, Data Types, · FEMA ICS for Single Resources · IBM AIX Advanced System
Release 2 - HL7 International - and Initial Action Incidents (IS- Administrator Seminar Q1116
2010 00200) 2007 – IBM - 1998
· HL7 Continuity of Care · FEMA National Incident · MS Access Programming,
Document (CCD) and Level 3 Management System (NIMS) and Levels I and II, Southeast
Entries - HL7 International - Introduction (IS-00700) 2007 Community College - Lincoln,
2010 NE 1997
· SeeBeyond eGate Integrator · Comprehensive Medical · Delphi Training - CueSoft
Training 2005 Terminology 2007 Inc - 1997
· Delphi 3.0 World Tour -
· Effective Communications 2005
Chicago, IL 1997