Dashboard by kh8fliW2

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									  Software Development - Defect Dashboard                                                                                                                                   from Mon, 06/08/09          to    Sun, 06/14/09             Week 24

 Defects actual week by type and severity

                        Cosmetical      Minor         Major          Critical          Total    0%                       20%        40%              60%                      80%                  100%
                                                                                                                                                                                                              Defect assigned
       assigned               1             19            17                 3             40                                                                                                                 fix pending
                                                                                                                                                                                                              Defect assigned,
       resolved               0               4             7                1             12                                                                                                                 fix delivered, not yet retested
                                                                                                                                                                                                              Defect assigned,
       closed                 9             68            83                14            174                                                                                                                 fix delivered and successfully retested

 Total                       10             91          107                 18            226                                  Cosmetical   Minor   Major      Critical


 Assigned, resolved and closed defects cumulated over the last 18 weeks                                                                 New defects assigned, resolved and closed last 18 weeks - week on week
                                                                                                                     250                                                                                                                                    30



                                                                                                                                                                                                                                                            25
                                                                                                                     200


                                                                                                                                                                                                                                                            20
                                                                                                                     150

                                                                                                                                                                                                                                                            15

                                                                                                                     100
                                                                                                                                                                                                                                                            10


                                                                                                                     50
                                                                                                                                                                                                                                                            5



                                                                                                                     0                                                                                                                                      0
W 07    W 08    W 09   W 10 W 11 W 12 W 13 W 14 W 15       W 16    W 17     W 18 W 19 W 20 W 21 W 22       W 23   W 24                  W 07 W 08 W 09 W 10 W 11 W 12 W 13 W 14 W 15 W 16 W 17 W 18 W 19 W 20 W 21 W 22 W 23 W 24


                               Assigned cumulated   Resolved cumulated      Closed cumulated                                                                                       Assigned        Resolved         Closed


 Average resolution / conclusion times in calendar days                                                                                 Average resolution / conclusion times in calendar days last 18 weeks

                                                    Cosmetical           Minor         Major    Critical          Total                                                                                                                                 30

                                                                                                                                                                                                                                                        25
 Assigned to resolved                                   10.8              16.6           18.2        9.1            16.5
                                                                                                                                                                                                                                                        20
 Resolved to closed                                      6.7              14.1           11.0        5.2            11.5
                                                                                                                                                                                                                                                        15

 Assigned to closed                                     17.4              30.7           30.0     14.3              28.4                                                                                                                                10

                                                                                                                                                                                                                                                        5

                                                                                                                                                                                                                                                        0
                                                                                                                                       W 07 W 08 W 09 W 10 W 11 W 12 W 13 W 14 W 15 W 16 W 17 W 18 W 19 W 20 W 21 W 22 W 23 W 24


                                                                                                                                                            Assigned to resolved        Resolved to closed         Assigned to closed
 Data - List of Defects

Defect ID     Severity     State    Assigned on      Resolved on     Closed on
1             Critical     closed        1/28/2009       1/28/2009      1/30/2009
2             Major        closed        1/29/2009       1/30/2009      1/31/2009
3             Major        closed        1/30/2009       2/12/2009      2/14/2009
4             Minor        closed        1/30/2009       2/14/2009      2/17/2009
5             Major        closed        1/30/2009       3/17/2009       4/1/2009
6             Minor        closed        1/31/2009       2/10/2009      2/11/2009
7             Minor        closed        1/31/2009        2/4/2009      3/27/2009
8             Minor        closed         2/3/2009       2/14/2009      7/14/2009
9             Minor        closed         2/6/2009       2/13/2009      2/17/2009
10            Minor        closed         2/7/2009       2/14/2009       3/6/2009
11            Major        closed         2/7/2009       2/28/2009       3/4/2009
12            Minor        closed         2/7/2009        3/5/2009       3/7/2009
13            Minor        closed         2/8/2009       2/13/2009      2/25/2009
14            Minor        closed         2/8/2009       2/28/2009       3/7/2009
15            Cosmetical   closed        2/10/2009       3/13/2009      3/14/2009
16            Major        closed        2/11/2009       2/28/2009       4/1/2009
17            Minor        closed        2/11/2009       2/13/2009      6/13/2009
18            Minor        closed        2/12/2009       2/13/2009      9/15/2009
19            Major        closed        2/12/2009       2/12/2009       7/8/2009
20            Cosmetical   closed        2/13/2009       2/18/2009      2/19/2009
21            Major        closed        2/13/2009       2/28/2009       3/3/2009
22            Major        closed        2/13/2009       2/20/2009      2/25/2009
23            Major        closed        2/13/2009       2/28/2009       3/5/2009
24            Major        closed        2/13/2009       2/14/2009      2/14/2009
25            Minor        closed        2/15/2009        4/7/2009       5/9/2009
26            Minor        closed        2/15/2009        4/7/2009      4/10/2009
27            Major        closed        2/17/2009        3/4/2009       3/7/2009
28            Minor        closed        2/18/2009       2/18/2009      2/19/2009
29            Minor        closed        2/19/2009        4/7/2009      4/12/2009
30            Minor        closed        2/19/2009        4/7/2009      6/30/2009
31            Major        closed        2/19/2009        4/7/2009      4/12/2009
32            Major        closed        2/19/2009       4/18/2009      4/18/2009
33            Cosmetical   closed        2/19/2009       2/20/2009      3/27/2009
34            Major        closed        2/19/2009       3/13/2009      3/20/2009
35            Minor        closed        2/19/2009       3/13/2009      4/17/2009
36            Major        closed        2/20/2009       3/13/2009      3/25/2009
37            Major        closed        2/20/2009       3/13/2009       5/5/2009
38            Major        closed        2/20/2009       4/14/2009      4/14/2009
39            Major        closed        2/21/2009       2/24/2009      2/24/2009
40            Major        closed        2/21/2009        4/3/2009       5/5/2009
41            Minor        closed        2/25/2009       3/13/2009       5/6/2009
42            Major        closed        2/25/2009        4/2/2009      4/16/2009
43            Minor        closed        2/25/2009       3/20/2009      3/27/2009
44            Major        closed        2/26/2009       3/13/2009      4/24/2009
45            Major        closed        2/26/2009       3/18/2009       4/1/2009
46            Minor        closed        2/26/2009       8/17/2009      9/18/2009
47            Major        closed        2/26/2009       2/26/2009      2/26/2009
48   Major        closed   2/27/2009    4/8/2009    5/1/2009
49   Minor        closed   2/27/2009    4/7/2009   4/22/2009
50   Major        closed   2/27/2009   3/24/2009   4/10/2009
51   Minor        closed   2/28/2009    3/7/2009    5/2/2009
52   Minor        closed   2/28/2009   3/13/2009   3/25/2009
53   Minor        closed    3/1/2009   3/13/2009   3/14/2009
54   Major        closed    3/5/2009    4/7/2009   6/13/2009
55   Minor        closed    3/5/2009   3/20/2009   3/21/2009
56   Major        closed    3/5/2009    4/7/2009   6/13/2009
57   Major        closed    3/5/2009    4/7/2009   6/13/2009
58   Minor        closed    3/5/2009    4/7/2009   6/13/2009
59   Minor        closed    3/5/2009    4/7/2009   6/13/2009
60   Major        closed    3/5/2009    3/5/2009    3/5/2009
61   Major        closed    3/5/2009    4/7/2009   4/10/2009
62   Minor        closed    3/5/2009    4/7/2009   4/10/2009
63   Minor        closed    3/6/2009    3/7/2009    3/7/2009
64   Minor        closed    3/6/2009   3/13/2009   3/25/2009
65   Minor        closed    3/6/2009   4/22/2009   4/29/2009
66   Major        closed    3/7/2009    4/3/2009   6/10/2009
67   Minor        closed    3/8/2009   7/10/2009   7/14/2009
68   Cosmetical   closed   3/10/2009   3/13/2009   3/14/2009
69   Cosmetical   closed   3/10/2009   3/13/2009   3/14/2009
70   Cosmetical   closed   3/10/2009   3/13/2009   3/14/2009
71   Minor        closed   3/11/2009   3/21/2009   3/25/2009
72   Major        closed   3/11/2009    4/2/2009   4/15/2009
73   Major        closed   3/11/2009    4/7/2009   4/24/2009
74   Major        closed   3/11/2009    4/7/2009   4/18/2009
75   Minor        closed   3/11/2009   3/18/2009   3/25/2009
76   Major        closed   3/11/2009    4/7/2009    5/1/2009
77   Major        closed   3/12/2009   3/17/2009    4/3/2009
78   Major        closed   3/13/2009   3/25/2009   3/25/2009
79   Major        closed   3/14/2009    4/2/2009    4/9/2009
80   Minor        closed   3/14/2009   7/10/2009   7/18/2009
81   Minor        closed   3/15/2009   3/16/2009   3/23/2009
82   Minor        closed   3/15/2009   3/16/2009   3/23/2009
83   Major        closed   3/15/2009    4/2/2009   4/30/2009
84   Critical     closed   3/15/2009    4/2/2009   4/24/2009
85   Major        closed   3/15/2009   4/22/2009   4/24/2009
86   Minor        closed   3/15/2009    4/8/2009    4/9/2009
87   Major        closed   3/18/2009   3/18/2009   3/18/2009
88   Minor        closed   3/18/2009    4/7/2009   6/13/2009
89   Major        closed   3/20/2009    4/2/2009    5/5/2009
90   Minor        closed   3/20/2009    4/3/2009   4/14/2009
91   Minor        closed   3/21/2009    4/3/2009    4/8/2009
92   Minor        closed   3/24/2009    4/7/2009   6/13/2009
93   Major        closed   3/25/2009    4/2/2009    4/8/2009
94   Critical     closed   3/25/2009    4/2/2009   4/16/2009
95   Major        closed   3/25/2009    4/3/2009    4/4/2009
96   Minor        closed   3/25/2009    4/2/2009    4/3/2009
97   Minor        closed   3/25/2009   4/18/2009    5/5/2009
98   Major        closed   3/27/2009   5/22/2009   5/23/2009
99   Major        closed   3/27/2009    4/2/2009    4/3/2009
100   Major        closed     3/27/2009    4/3/2009   4/17/2009
101   Minor        closed     3/28/2009   4/18/2009   4/22/2009
102   Major        closed     3/28/2009    4/8/2009    5/8/2009
103   Minor        closed     3/31/2009    4/7/2009   4/10/2009
104   Cosmetical   closed      4/1/2009    4/9/2009   4/23/2009
105   Critical     closed      4/3/2009    4/8/2009    4/9/2009
106   Minor        closed      4/5/2009   4/16/2009   4/17/2009
107   Major        closed      4/5/2009   4/24/2009   4/30/2009
108   Minor        closed      4/8/2009   5/12/2009   5/22/2009
109   Major        closed      4/8/2009   4/18/2009   4/22/2009
110   Minor        closed      4/8/2009   4/18/2009   4/22/2009
111   Major        closed      4/9/2009   7/15/2009   7/22/2009
112   Minor        closed      4/9/2009   4/18/2009   4/23/2009
113   Minor        closed      4/9/2009   4/18/2009   4/23/2009
114   Minor        closed      4/9/2009   4/16/2009   4/17/2009
115   Minor        closed      4/9/2009   5/22/2009   5/22/2009
116   Major        closed     4/10/2009   7/15/2009   8/18/2009
117   Major        closed     4/10/2009   4/10/2009   4/10/2009
118   Minor        closed     4/10/2009   5/15/2009   5/23/2009
119   Critical     closed     4/11/2009   4/18/2009   4/23/2009
120   Minor        closed     4/11/2009    5/1/2009    5/2/2009
121   Minor        closed     4/14/2009   5/22/2009   6/10/2009
122   Major        closed     4/14/2009   4/15/2009   4/24/2009
123   Major        closed     4/16/2009   4/22/2009   4/24/2009
124   Major        closed     4/16/2009   5/29/2009   5/30/2009
125   Critical     closed     4/16/2009    5/9/2009   5/14/2009
126   Minor        closed     4/16/2009    5/9/2009   5/13/2009
127   Major        closed     4/17/2009    5/1/2009   9/19/2009
128   Major        closed     4/17/2009    5/1/2009    5/7/2009
129   Minor        closed     4/17/2009   7/22/2009   9/19/2009
130   Major        closed     4/17/2009    5/9/2009    5/9/2009
131   Minor        closed     4/17/2009    5/5/2009    5/6/2009
132   Major        closed     4/17/2009    5/1/2009    5/6/2009
133   Critical     closed     4/18/2009   5/22/2009   5/29/2009
134   Major        closed     4/22/2009   5/23/2009    6/2/2009
135   Major        closed     4/22/2009   5/23/2009    6/3/2009
136   Major        closed     4/22/2009   5/11/2009   5/13/2009
137   Major        closed     4/23/2009   5/23/2009   5/23/2009
138   Major        closed     4/23/2009   7/15/2009   7/22/2009
139   Major        closed     4/23/2009   5/22/2009   5/31/2009
140   Cosmetical   closed     4/24/2009   7/22/2009   7/30/2009
141   Minor        closed     4/25/2009    5/1/2009    5/1/2009
142   Minor        closed     4/29/2009   4/29/2009   4/29/2009
143   Minor        closed     4/30/2009   7/10/2009   7/10/2009
144   Minor        closed     4/30/2009    7/3/2009   7/19/2009
145   Minor        closed     4/30/2009   5/23/2009   5/23/2009
146   Minor        closed     4/30/2009   5/12/2009    6/3/2009
147   Major        closed     4/30/2009   5/22/2009   5/28/2009
148   Major        resolved    5/1/2009   5/22/2009   5/30/2009
149   Major        closed      5/1/2009   5/29/2009    6/9/2009
150   Minor        closed      5/1/2009   5/12/2009    6/6/2009
151   Major        closed      5/1/2009   5/22/2009   5/23/2009
152   Major        closed    5/2/2009    5/29/2009    5/30/2009
153   Major        closed    5/2/2009    5/21/2009    5/23/2009
154   Critical     closed    5/2/2009     5/6/2009     5/6/2009
155   Minor        closed    5/2/2009    5/29/2009    6/10/2009
156   Minor        closed    5/3/2009    5/12/2009    5/23/2009
157   Minor        closed    5/3/2009     5/9/2009    5/21/2009
158   Major        closed    5/3/2009    5/29/2009     7/1/2009
159   Major        closed    5/6/2009    5/22/2009    5/29/2009
160   Major        closed    5/6/2009    5/22/2009    5/23/2009
161   Major        closed    5/6/2009    5/23/2009    5/23/2009
162   Minor        closed    5/6/2009    7/10/2009    7/19/2009
163   Critical     closed    5/6/2009     5/9/2009     5/9/2009
164   Major        closed    5/7/2009     6/4/2009    6/10/2009
165   Minor        closed    5/7/2009    5/22/2009     6/2/2009
166   Major        closed    5/8/2009    5/22/2009    5/29/2009
167   Minor        closed    5/8/2009    7/24/2009    7/25/2009
168   Major        closed    5/8/2009    7/15/2009    7/22/2009
169   Critical     closed    5/9/2009    5/15/2009    5/22/2009
170   Critical     closed    5/9/2009    7/31/2009    8/12/2009
171   Cosmetical   closed   5/12/2009    5/29/2009     6/3/2009
172   Major        closed   5/13/2009    5/19/2009    5/21/2009
173   Minor        closed   5/14/2009    7/15/2009    10/1/2009
174   Cosmetical   closed   5/15/2009    6/10/2009    6/11/2009
175   Minor        closed   5/16/2009    6/29/2009     7/8/2009
176   Major        closed   5/19/2009    5/28/2009    7/30/2009
177   Major        closed   5/19/2009    5/22/2009    7/11/2009
178   Critical     closed   5/21/2009    7/15/2009    7/25/2009
179   Minor        closed   5/22/2009     6/4/2009     6/4/2009
180   Minor        closed   5/22/2009    7/15/2009    8/18/2009
181   Critical     closed   5/23/2009    5/29/2009     6/2/2009
182   Critical     closed   5/23/2009    5/29/2009    5/30/2009
183   Minor        closed   5/23/2009    5/30/2009    5/30/2009
184   Minor        closed   5/24/2009     9/1/2009    9/30/2009
185   Critical     closed   5/24/2009    5/30/2009     6/3/2009
186   Critical     closed   5/26/2009    5/27/2009    5/28/2009
187   Major        closed   5/26/2009    7/15/2009    7/22/2009
188   Major        closed   5/27/2009     6/4/2009     6/9/2009
189   Major        closed   5/27/2009    7/15/2009    7/22/2009
190   Minor        closed   5/27/2009     6/7/2009     7/8/2009
191   Critical     closed   5/28/2009    7/15/2009    7/23/2009
192   Major        closed   5/28/2009    5/30/2009     6/3/2009
193   Major        closed   5/28/2009     6/4/2009    6/10/2009
194   Major        closed   5/28/2009    6/10/2009    6/10/2009
195   Minor        closed   5/29/2009   10/21/2009   10/21/2009
196   Major        closed   5/29/2009     6/5/2009     6/6/2009
197   Major        closed   5/30/2009    7/22/2009    7/30/2009
198   Minor        closed   5/30/2009    5/31/2009     6/6/2009
199   Critical     closed   5/31/2009    6/10/2009     7/8/2009
200   Major        closed    6/2/2009    6/10/2009    6/13/2009
201   Major        closed    6/2/2009     6/7/2009     6/9/2009
202   Major        closed    6/2/2009    7/31/2009    9/12/2009
203   Minor        closed    6/3/2009    6/10/2009    6/10/2009
204   Minor        closed      6/3/2009   6/30/2009   7/10/2009
205   Minor        closed      6/3/2009   6/13/2009   6/13/2009
206   Major        closed      6/3/2009    6/4/2009    7/7/2009
207   Major        closed      6/3/2009   7/15/2009   7/28/2009
208   Minor        closed      6/3/2009   6/29/2009    7/1/2009
209   Minor        closed      6/3/2009   6/10/2009   6/11/2009
210   Minor        closed      6/3/2009   6/10/2009   6/11/2009
211   Minor        closed      6/4/2009   7/15/2009   8/18/2009
212   Major        closed      6/4/2009    6/4/2009   6/11/2009
213   Major        closed      6/4/2009   6/25/2009    7/3/2009
214   Minor        closed      6/4/2009   6/30/2009   6/30/2009
215   Major        closed      6/5/2009   6/10/2009   6/10/2009
216   Minor        closed      6/5/2009   7/22/2009   7/22/2009
217   Major        closed      6/9/2009   6/11/2009   6/11/2009
218   Major        closed      6/9/2009   7/15/2009   7/28/2009
219   Major        closed     6/10/2009   6/25/2009    7/4/2009
220   Major        closed     6/11/2009   6/19/2009    7/4/2009
221   Major        closed     6/11/2009   6/14/2009   7/25/2009
222   Major        closed     6/11/2009   6/25/2009    7/9/2009
223   Major        closed     6/11/2009   7/10/2009   7/16/2009
224   Major        closed     6/12/2009    7/3/2009   7/24/2009
225   Minor        closed     6/12/2009   7/21/2009   7/28/2009
226   Major        resolved   6/13/2009   7/23/2009   7/29/2009
227   Major        closed     6/18/2009   7/15/2009   7/28/2009
228   Major        closed     6/23/2009    7/3/2009   7/15/2009
229   Major        closed     6/23/2009   7/10/2009   7/16/2009
230   Minor        closed     6/23/2009    7/7/2009    7/8/2009
231   Major        closed     6/24/2009   7/15/2009   7/28/2009
232   Major        closed     6/24/2009   7/15/2009   7/25/2009
233   Major        closed     6/25/2009   7/24/2009   7/25/2009
234   Minor        closed     6/25/2009    7/3/2009    7/5/2009
235   Major        closed     6/25/2009   7/15/2009   7/24/2009
236   Major        closed     6/28/2009   6/29/2009    7/2/2009
237   Critical     closed     6/30/2009    7/3/2009    7/3/2009
238   Major        closed      7/2/2009    7/3/2009   7/18/2009
239   Major        closed      7/2/2009    7/3/2009   7/15/2009
240   Minor        closed      7/2/2009    7/3/2009    7/3/2009
241   Major        closed      7/3/2009   7/22/2009   7/25/2009
242   Minor        closed      7/3/2009   7/21/2009   7/28/2009
243   Major        closed      7/3/2009   7/18/2009   7/21/2009
244   Major        closed      7/4/2009   7/21/2009    8/4/2009
245   Minor        closed      7/4/2009   7/10/2009   7/15/2009
246   Minor        closed      7/7/2009   7/10/2009   7/12/2009
247   Cosmetical   closed      7/7/2009   7/21/2009    8/7/2009
248   Major        closed      7/7/2009   7/18/2009   7/24/2009
249   Minor        closed      7/7/2009   7/21/2009   8/12/2009
250   Minor        closed      7/7/2009   7/22/2009   7/25/2009
251   Major        closed      7/7/2009   7/18/2009   7/30/2009
252   Minor        closed      7/7/2009   7/21/2009   7/24/2009
253   Cosmetical   closed      7/9/2009   7/24/2009    8/7/2009
254   Major        closed      7/9/2009   7/18/2009   7/25/2009
255   Major        closed     7/10/2009   7/18/2009   7/28/2009
256   Major        closed     7/15/2009    7/31/2009    9/17/2009
257   Minor        closed     7/15/2009     8/7/2009     8/8/2009
258   Minor        closed     7/16/2009    8/15/2009    8/21/2009
259   Major        closed     7/16/2009    8/15/2009     9/3/2009
260   Major        closed     7/21/2009    7/31/2009    7/31/2009
261   Major        closed     7/21/2009    7/28/2009    8/13/2009
262   Minor        closed     7/22/2009     9/2/2009    9/20/2009
263   Major        closed     7/22/2009     8/7/2009     9/1/2009
264   Minor        closed     7/23/2009     8/5/2009     9/4/2009
265   Major        resolved   7/23/2009     9/2/2009    9/10/2009
266   Major        resolved   7/23/2009     9/2/2009     9/9/2009
267   Minor        closed     7/23/2009    7/29/2009    7/30/2009
268   Major        closed     7/23/2009    7/29/2009    7/31/2009
269   Cosmetical   closed     7/24/2009     8/5/2009     8/8/2009
270   Minor        closed     7/25/2009     8/5/2009    8/12/2009
271   Minor        closed     7/25/2009     9/3/2009    9/11/2009
272   Minor        closed     7/25/2009     8/5/2009    9/11/2009
273   Major        closed     7/29/2009    8/15/2009    8/25/2009
274   Minor        closed     7/29/2009     9/2/2009    9/24/2009
275   Minor        closed     7/30/2009    7/30/2009    7/30/2009
276   Major        closed     7/30/2009     8/6/2009    9/16/2009
277   Major        closed      8/1/2009    8/21/2009     9/8/2009
278   Cosmetical   closed      8/1/2009     8/7/2009    8/11/2009
279   Critical     closed      8/1/2009     8/6/2009    8/13/2009
280   Major        closed      8/5/2009    9/12/2009    9/29/2009
281   Major        closed      8/5/2009    8/15/2009    8/25/2009
282   Major        closed      8/5/2009     9/1/2009    10/2/2009
283   Major        closed      8/6/2009    10/8/2009   10/17/2009
284   Major        closed      8/8/2009    8/17/2009    8/26/2009
285   Major        closed      8/8/2009    8/11/2009    8/26/2009
286   Minor        closed      8/8/2009     9/8/2009    10/2/2009
287   Critical     closed     8/11/2009    8/13/2009     9/3/2009
288   Minor        closed     8/12/2009    8/18/2009     9/8/2009
289   Major        closed     8/14/2009    9/30/2009    10/2/2009
290   Major        closed     8/15/2009    8/19/2009    8/26/2009
291   Critical     closed     8/15/2009    8/16/2009    8/18/2009
292   Major        closed     8/18/2009    10/7/2009    10/9/2009
293   Major        closed     8/18/2009    10/8/2009   10/17/2009
294   Major        closed     8/18/2009     9/5/2009    9/22/2009
295   Major        closed     8/19/2009    9/26/2009    9/29/2009
296   Minor        closed     8/19/2009     9/6/2009    9/22/2009
297   Minor        closed     8/21/2009     9/2/2009    9/10/2009
298   Major        closed     8/22/2009   10/14/2009   10/21/2009
299   Major        closed     8/22/2009     9/6/2009    9/23/2009
300   Major        closed     8/26/2009    8/27/2009    8/27/2009
301   Minor        closed     8/26/2009    8/28/2009     9/4/2009
302   Minor        closed     8/26/2009    9/11/2009    10/1/2009
303   Major        closed     8/26/2009     9/1/2009     9/4/2009
304   Major        assigned   8/26/2009     9/3/2009     9/9/2009
305   Cosmetical   resolved   8/29/2009   10/14/2009   10/21/2009
306   Major        closed     8/29/2009     9/5/2009    10/2/2009
307   Major        closed      9/1/2009   10/14/2009   10/21/2009
308   Minor        closed      9/3/2009   10/14/2009   10/20/2009
309   Cosmetical   assigned    9/3/2009    9/15/2009    9/21/2009
310   Minor        closed      9/5/2009    9/26/2009    9/27/2009
311   Major        closed      9/5/2009    9/18/2009    9/23/2009
312   Minor        assigned    9/6/2009    9/14/2009    9/23/2009
313   Minor        closed      9/8/2009    9/11/2009    9/23/2009
314   Minor        closed      9/8/2009    9/11/2009    9/11/2009
315   Minor        closed      9/8/2009    9/18/2009    9/24/2009
316   Major        resolved    9/8/2009   10/14/2009   10/21/2009
317   Major        closed      9/9/2009    9/22/2009    9/30/2009
318   Cosmetical   closed      9/9/2009    9/16/2009    9/26/2009
319   Major        closed     9/10/2009    9/18/2009    9/19/2009
320   Major        closed     9/10/2009    9/18/2009    9/19/2009
321   Minor        closed     9/10/2009    9/23/2009    9/24/2009
322   Major        closed     9/10/2009    9/23/2009    10/2/2009
323   Major        closed     9/11/2009    9/20/2009    9/29/2009
324   Minor        closed     9/11/2009    9/18/2009    9/24/2009
325   Minor        closed     9/11/2009    9/20/2009    10/3/2009
326   Minor        closed     9/11/2009    9/11/2009    10/1/2009
327   Minor        closed     9/11/2009    9/18/2009    9/29/2009
328   Major        closed     9/12/2009    9/23/2009    10/1/2009
329   Major        closed     9/13/2009    9/21/2009    10/1/2009
330   Major        assigned   9/13/2009    9/23/2009    9/30/2009
331   Cosmetical   closed     9/13/2009    9/22/2009    9/26/2009
332   Cosmetical   closed     9/15/2009    9/25/2009    9/29/2009
333   Minor        closed     9/16/2009    9/30/2009    10/3/2009
334   Major        closed     9/16/2009    9/26/2009    9/30/2009
335   Minor        closed     9/16/2009    9/23/2009    9/25/2009
336   Minor        resolved   9/16/2009   10/14/2009   10/23/2009
337   Major        resolved   9/16/2009   10/14/2009   10/20/2009
338   Major        closed     9/17/2009    9/26/2009    9/30/2009
339   Major        closed     9/17/2009    9/23/2009    9/23/2009
340   Major        closed     9/18/2009   10/14/2009   10/17/2009
341   Minor        closed     9/18/2009    9/25/2009    9/26/2009
342   Minor        assigned   9/19/2009    9/29/2009    10/5/2009
343   Minor        closed     9/19/2009    9/26/2009    10/2/2009
344   Major        resolved   9/19/2009   10/14/2009   10/23/2009
345   Minor        resolved   9/19/2009   10/14/2009   10/19/2009
346   Major        closed     9/20/2009    9/26/2009    9/27/2009
347   Minor        closed     9/22/2009    9/25/2009    10/3/2009
348   Minor        closed     9/23/2009    9/26/2009    9/30/2009
349   Minor        closed     9/24/2009    9/24/2009    9/24/2009
350   Major        closed     9/25/2009    9/30/2009    10/3/2009
351   Cosmetical   closed     9/25/2009    9/26/2009    9/29/2009
352   Major        resolved   9/25/2009   10/14/2009   10/22/2009
353   Major        resolved   9/25/2009   10/14/2009   10/19/2009
354   Minor        closed     9/26/2009   10/15/2009   10/20/2009
355   Major        resolved   9/26/2009   10/14/2009   10/19/2009
356   Major        closed     9/29/2009   10/14/2009   10/28/2009
357   Major        closed     9/30/2009   10/14/2009   10/17/2009
358   Minor        resolved   9/30/2009   10/14/2009   10/20/2009
359   Minor        closed     10/1/2009   10/14/2009   10/17/2009
360   Cosmetical   closed      10/2/2009   10/21/2009   10/22/2009
361   Major        resolved    10/2/2009   10/23/2009   10/29/2009
362   Major        resolved    10/2/2009   10/23/2009   10/29/2009
363   Minor        resolved    10/2/2009   10/17/2009   10/27/2009
364   Minor        resolved    10/2/2009   10/15/2009   10/22/2009
365   Major        closed      10/2/2009    10/4/2009    10/9/2009
366   Minor        resolved    10/3/2009   10/14/2009   10/24/2009
367   Minor        resolved    10/3/2009   10/14/2009   10/21/2009
368   Minor        resolved    10/3/2009    10/3/2009   10/11/2009
369   Cosmetical   assigned    10/6/2009   10/15/2009   10/20/2009
370   Major        closed      10/8/2009   10/20/2009    11/3/2009
371   Major        resolved    10/8/2009   10/20/2009   10/25/2009
372   Minor        resolved    10/9/2009   10/24/2009    11/1/2009
373   Minor        resolved    10/9/2009   10/20/2009   10/30/2009
374   Major        closed      10/9/2009   10/21/2009   10/22/2009
375   Cosmetical   resolved   10/13/2009   10/24/2009    11/1/2009
376   Minor        resolved   10/13/2009   10/23/2009   10/29/2009
377   Minor        closed     10/15/2009   10/21/2009   10/22/2009
378   Major        assigned   10/16/2009   10/23/2009   10/28/2009
379   Major        assigned   10/16/2009   10/24/2009    11/2/2009
380   Minor        closed     10/20/2009   10/23/2009   10/30/2009
381   Cosmetical   assigned   10/20/2009   10/29/2009    11/8/2009
382   Major        assigned   10/21/2009    11/1/2009    11/8/2009
383   Minor        assigned   10/21/2009    11/1/2009   11/10/2009
384   Major        closed     10/21/2009   10/22/2009   10/28/2009
385   Major        assigned   10/22/2009    11/2/2009    11/8/2009
386   Minor        assigned   10/23/2009   10/30/2009    11/4/2009
387   Minor        assigned   10/23/2009   10/30/2009    11/9/2009
388   Major        assigned   10/24/2009   10/31/2009   11/10/2009
389   Major        assigned   10/24/2009     9/2/2009     9/9/2009
390   Major        resolved   10/27/2009    11/3/2009   11/13/2009
391   Major        assigned   10/27/2009    11/8/2009   11/13/2009
392   Major        assigned   10/28/2009    11/9/2009   11/17/2009
393   Minor        assigned   10/28/2009    11/8/2009   11/18/2009
394   Minor        resolved   10/28/2009   10/28/2009    11/4/2009
395   Minor        assigned   10/28/2009    11/7/2009   11/16/2009
396   Major        closed     10/28/2009   10/30/2009   10/30/2009
397   Major        assigned   10/28/2009    11/7/2009   11/13/2009
398   Major        assigned   10/28/2009    11/7/2009   11/13/2009
399   Major        assigned   10/30/2009   10/16/2009   10/24/2009
400   Minor        assigned   10/30/2009   11/10/2009   11/17/2009
401   Minor        assigned   10/30/2009    11/9/2009   11/18/2009
402   Minor        assigned    11/3/2009   11/13/2009   11/22/2009
403   Major        assigned    11/3/2009   11/15/2009   11/25/2009
404   Minor        assigned    11/3/2009   11/14/2009   11/23/2009
405   Major        assigned    11/3/2009   11/13/2009   11/20/2009
406   Critical     assigned    11/3/2009   11/14/2009   11/22/2009
407   Minor        assigned    11/3/2009   11/12/2009   11/21/2009
408   Minor        assigned    11/3/2009   11/10/2009   11/15/2009
409   Minor        assigned    11/3/2009   11/11/2009   11/18/2009
410   Minor        assigned    11/3/2009   11/10/2009   11/17/2009
411   Minor        assigned    11/3/2009   11/15/2009   11/21/2009
412   Minor   assigned   11/3/2009   11/11/2009   11/17/2009
413   Major   assigned   11/3/2009   11/13/2009   11/21/2009
414   Minor   assigned   11/4/2009   11/16/2009   11/26/2009
415   Major   assigned   11/4/2009   11/12/2009   11/21/2009
   Control and Caluclations

Selected Week #                     23
Last Date              Thu, 26/11/2009
Last Sunday            Sun, 29/11/2009
Latest week                         48
Monday selected week   Mon, 08/06/2009
Sunday selected week   Sun, 14/06/2009
Selected week                       24

                         Cosmetical            Minor          Major            Critical         Total
assigned                               1               19                17                3              40
resolved                               0                4                 7                1              12
closed                                 9               68                83               14             174
Total                                 10               91               107               18             226

                                                                                                                 Assigned     Resolved       Closed       Assigned to     Resolved to     Assigned to     Assigned to     Resolved to     Assigned to
           Week             Start               End          Assigned         Resolved         Closed
                                                                                                                cumulated     cumulated     cumulated      resolved         closed          closed         resolved         closed          closed
           W   07      Mon, 09/02/2009     Sun, 15/02/2009               12               11               3             26            14             5            5.50            1.20            6.20            5.50            1.20            6.20
           W   08      Mon, 16/02/2009     Sun, 22/02/2009               14                4               4             40            18             9            5.00            1.67            7.44            5.00            1.67            7.44
           W   09      Mon, 23/02/2009     Sun, 01/03/2009               13                7               4             53            25            13            7.24            2.46            7.62            7.24            2.46            7.62
           W   10      Mon, 02/03/2009     Sun, 08/03/2009               14                5               9             67            30            22            7.67            3.45           11.95            7.67            3.45           11.95
           W   11      Mon, 09/03/2009     Sun, 15/03/2009               19               13               5             86            43            27            9.74            3.00           11.85            9.74            3.00           11.85
           W   12      Mon, 16/03/2009     Sun, 22/03/2009                5               10               3             91            53            30           10.32            2.97           12.17           10.32            2.97           12.17
           W   13      Mon, 23/03/2009     Sun, 29/03/2009               11                2              11            102            55            41           10.62            5.93           15.10           10.62            5.93           15.10
           W   14      Mon, 30/03/2009     Sun, 05/04/2009                5               16               7            107            71            48           11.99            6.75           16.90           11.99            6.75           16.90
           W   15      Mon, 06/04/2009     Sun, 12/04/2009               13               25              13            120            96            61           16.40            6.28           19.38           16.40            6.28           19.38
           W   16      Mon, 13/04/2009     Sun, 19/04/2009               13               12              11            133           108            72           16.61            6.90           21.68           16.61            6.90           21.68
           W   17      Mon, 20/04/2009     Sun, 26/04/2009                8                4              14            141           112            86           17.00            7.52           22.43           17.00            7.52           22.43
           W   18      Mon, 27/04/2009     Sun, 03/05/2009               17                6               9            158           118            95           16.71            8.34           23.77           16.71            8.34           23.77
           W   19      Mon, 04/05/2009     Sun, 10/05/2009               12                7              13            170           125           108           16.57            9.77           25.68           16.57            9.77           25.68
           W   20      Mon, 11/05/2009     Sun, 17/05/2009                5                7               3            175           132           111           16.64            9.60           25.67           16.64            9.60           25.67
           W   21      Mon, 18/05/2009     Sun, 24/05/2009               10               20              14            185           152           125           17.64            8.97           25.80           17.64            8.97           25.80
           W   22      Mon, 25/05/2009     Sun, 31/05/2009               14               14              11            199           166           136           17.40            8.60           25.68           17.40            8.60           25.68
           W   23      Mon, 01/06/2009     Sun, 07/06/2009               17                9              12            216           175           148           16.96            8.59           25.32           16.96            8.59           25.32
           W   24      Mon, 08/06/2009     Sun, 14/06/2009               10               11              26            226           186           174           16.48           11.51           28.35           16.48           11.51           28.35

                         Cosmetical            Minor          Major            Critical         Total
Assigned to resolved            10.78               16.64          18.16               9.13             16.48
Resolved to closed               6.67               14.10          10.98               5.21             11.51
Assigned to closed              17.44               30.69          29.99              14.29             28.35

    Week ISO 8601           Start                End
       W 02            Mon, 05/01/2009     Sun, 11/01/2009
       W 03            Mon, 12/01/2009     Sun, 18/01/2009
       W 04            Mon, 19/01/2009     Sun, 25/01/2009
       W 05            Mon, 26/01/2009     Sun, 01/02/2009
       W 06            Mon, 02/02/2009     Sun, 08/02/2009
       W 07            Mon, 09/02/2009     Sun, 15/02/2009
       W 08            Mon, 16/02/2009     Sun, 22/02/2009
       W 09            Mon, 23/02/2009     Sun, 01/03/2009
       W 10            Mon, 02/03/2009     Sun, 08/03/2009
       W 11            Mon, 09/03/2009     Sun, 15/03/2009
       W 12            Mon, 16/03/2009     Sun, 22/03/2009
       W 13            Mon, 23/03/2009     Sun, 29/03/2009
       W 14            Mon, 30/03/2009     Sun, 05/04/2009
       W 15            Mon, 06/04/2009     Sun, 12/04/2009
       W 16            Mon, 13/04/2009     Sun, 19/04/2009
       W 17            Mon, 20/04/2009     Sun, 26/04/2009
       W 18            Mon, 27/04/2009     Sun, 03/05/2009
       W 19            Mon, 04/05/2009     Sun, 10/05/2009
       W 20            Mon, 11/05/2009     Sun, 17/05/2009
       W 21            Mon, 18/05/2009     Sun, 24/05/2009
       W 22            Mon, 25/05/2009     Sun, 31/05/2009
       W 23            Mon, 01/06/2009     Sun, 07/06/2009
       W 24            Mon, 08/06/2009     Sun, 14/06/2009
       W 25            Mon, 15/06/2009     Sun, 21/06/2009
       W 26            Mon, 22/06/2009     Sun, 28/06/2009
       W 27            Mon, 29/06/2009     Sun, 05/07/2009
       W 28            Mon, 06/07/2009     Sun, 12/07/2009
       W 29            Mon, 13/07/2009     Sun, 19/07/2009
       W 30            Mon, 20/07/2009     Sun, 26/07/2009
       W 31            Mon, 27/07/2009     Sun, 02/08/2009
       W 32            Mon, 03/08/2009     Sun, 09/08/2009
       W 33            Mon, 10/08/2009     Sun, 16/08/2009

								
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