Software Development - Defect Dashboard from Mon, 06/08/09 to Sun, 06/14/09 Week 24
Defects actual week by type and severity
Cosmetical Minor Major Critical Total 0% 20% 40% 60% 80% 100%
Defect assigned
assigned 1 19 17 3 40 fix pending
Defect assigned,
resolved 0 4 7 1 12 fix delivered, not yet retested
Defect assigned,
closed 9 68 83 14 174 fix delivered and successfully retested
Total 10 91 107 18 226 Cosmetical Minor Major Critical
Assigned, resolved and closed defects cumulated over the last 18 weeks New defects assigned, resolved and closed last 18 weeks - week on week
250 30
25
200
20
150
15
100
10
50
5
0 0
W 07 W 08 W 09 W 10 W 11 W 12 W 13 W 14 W 15 W 16 W 17 W 18 W 19 W 20 W 21 W 22 W 23 W 24 W 07 W 08 W 09 W 10 W 11 W 12 W 13 W 14 W 15 W 16 W 17 W 18 W 19 W 20 W 21 W 22 W 23 W 24
Assigned cumulated Resolved cumulated Closed cumulated Assigned Resolved Closed
Average resolution / conclusion times in calendar days Average resolution / conclusion times in calendar days last 18 weeks
Cosmetical Minor Major Critical Total 30
25
Assigned to resolved 10.8 16.6 18.2 9.1 16.5
20
Resolved to closed 6.7 14.1 11.0 5.2 11.5
15
Assigned to closed 17.4 30.7 30.0 14.3 28.4 10
5
0
W 07 W 08 W 09 W 10 W 11 W 12 W 13 W 14 W 15 W 16 W 17 W 18 W 19 W 20 W 21 W 22 W 23 W 24
Assigned to resolved Resolved to closed Assigned to closed
Data - List of Defects
Defect ID Severity State Assigned on Resolved on Closed on
1 Critical closed 1/28/2009 1/28/2009 1/30/2009
2 Major closed 1/29/2009 1/30/2009 1/31/2009
3 Major closed 1/30/2009 2/12/2009 2/14/2009
4 Minor closed 1/30/2009 2/14/2009 2/17/2009
5 Major closed 1/30/2009 3/17/2009 4/1/2009
6 Minor closed 1/31/2009 2/10/2009 2/11/2009
7 Minor closed 1/31/2009 2/4/2009 3/27/2009
8 Minor closed 2/3/2009 2/14/2009 7/14/2009
9 Minor closed 2/6/2009 2/13/2009 2/17/2009
10 Minor closed 2/7/2009 2/14/2009 3/6/2009
11 Major closed 2/7/2009 2/28/2009 3/4/2009
12 Minor closed 2/7/2009 3/5/2009 3/7/2009
13 Minor closed 2/8/2009 2/13/2009 2/25/2009
14 Minor closed 2/8/2009 2/28/2009 3/7/2009
15 Cosmetical closed 2/10/2009 3/13/2009 3/14/2009
16 Major closed 2/11/2009 2/28/2009 4/1/2009
17 Minor closed 2/11/2009 2/13/2009 6/13/2009
18 Minor closed 2/12/2009 2/13/2009 9/15/2009
19 Major closed 2/12/2009 2/12/2009 7/8/2009
20 Cosmetical closed 2/13/2009 2/18/2009 2/19/2009
21 Major closed 2/13/2009 2/28/2009 3/3/2009
22 Major closed 2/13/2009 2/20/2009 2/25/2009
23 Major closed 2/13/2009 2/28/2009 3/5/2009
24 Major closed 2/13/2009 2/14/2009 2/14/2009
25 Minor closed 2/15/2009 4/7/2009 5/9/2009
26 Minor closed 2/15/2009 4/7/2009 4/10/2009
27 Major closed 2/17/2009 3/4/2009 3/7/2009
28 Minor closed 2/18/2009 2/18/2009 2/19/2009
29 Minor closed 2/19/2009 4/7/2009 4/12/2009
30 Minor closed 2/19/2009 4/7/2009 6/30/2009
31 Major closed 2/19/2009 4/7/2009 4/12/2009
32 Major closed 2/19/2009 4/18/2009 4/18/2009
33 Cosmetical closed 2/19/2009 2/20/2009 3/27/2009
34 Major closed 2/19/2009 3/13/2009 3/20/2009
35 Minor closed 2/19/2009 3/13/2009 4/17/2009
36 Major closed 2/20/2009 3/13/2009 3/25/2009
37 Major closed 2/20/2009 3/13/2009 5/5/2009
38 Major closed 2/20/2009 4/14/2009 4/14/2009
39 Major closed 2/21/2009 2/24/2009 2/24/2009
40 Major closed 2/21/2009 4/3/2009 5/5/2009
41 Minor closed 2/25/2009 3/13/2009 5/6/2009
42 Major closed 2/25/2009 4/2/2009 4/16/2009
43 Minor closed 2/25/2009 3/20/2009 3/27/2009
44 Major closed 2/26/2009 3/13/2009 4/24/2009
45 Major closed 2/26/2009 3/18/2009 4/1/2009
46 Minor closed 2/26/2009 8/17/2009 9/18/2009
47 Major closed 2/26/2009 2/26/2009 2/26/2009
48 Major closed 2/27/2009 4/8/2009 5/1/2009
49 Minor closed 2/27/2009 4/7/2009 4/22/2009
50 Major closed 2/27/2009 3/24/2009 4/10/2009
51 Minor closed 2/28/2009 3/7/2009 5/2/2009
52 Minor closed 2/28/2009 3/13/2009 3/25/2009
53 Minor closed 3/1/2009 3/13/2009 3/14/2009
54 Major closed 3/5/2009 4/7/2009 6/13/2009
55 Minor closed 3/5/2009 3/20/2009 3/21/2009
56 Major closed 3/5/2009 4/7/2009 6/13/2009
57 Major closed 3/5/2009 4/7/2009 6/13/2009
58 Minor closed 3/5/2009 4/7/2009 6/13/2009
59 Minor closed 3/5/2009 4/7/2009 6/13/2009
60 Major closed 3/5/2009 3/5/2009 3/5/2009
61 Major closed 3/5/2009 4/7/2009 4/10/2009
62 Minor closed 3/5/2009 4/7/2009 4/10/2009
63 Minor closed 3/6/2009 3/7/2009 3/7/2009
64 Minor closed 3/6/2009 3/13/2009 3/25/2009
65 Minor closed 3/6/2009 4/22/2009 4/29/2009
66 Major closed 3/7/2009 4/3/2009 6/10/2009
67 Minor closed 3/8/2009 7/10/2009 7/14/2009
68 Cosmetical closed 3/10/2009 3/13/2009 3/14/2009
69 Cosmetical closed 3/10/2009 3/13/2009 3/14/2009
70 Cosmetical closed 3/10/2009 3/13/2009 3/14/2009
71 Minor closed 3/11/2009 3/21/2009 3/25/2009
72 Major closed 3/11/2009 4/2/2009 4/15/2009
73 Major closed 3/11/2009 4/7/2009 4/24/2009
74 Major closed 3/11/2009 4/7/2009 4/18/2009
75 Minor closed 3/11/2009 3/18/2009 3/25/2009
76 Major closed 3/11/2009 4/7/2009 5/1/2009
77 Major closed 3/12/2009 3/17/2009 4/3/2009
78 Major closed 3/13/2009 3/25/2009 3/25/2009
79 Major closed 3/14/2009 4/2/2009 4/9/2009
80 Minor closed 3/14/2009 7/10/2009 7/18/2009
81 Minor closed 3/15/2009 3/16/2009 3/23/2009
82 Minor closed 3/15/2009 3/16/2009 3/23/2009
83 Major closed 3/15/2009 4/2/2009 4/30/2009
84 Critical closed 3/15/2009 4/2/2009 4/24/2009
85 Major closed 3/15/2009 4/22/2009 4/24/2009
86 Minor closed 3/15/2009 4/8/2009 4/9/2009
87 Major closed 3/18/2009 3/18/2009 3/18/2009
88 Minor closed 3/18/2009 4/7/2009 6/13/2009
89 Major closed 3/20/2009 4/2/2009 5/5/2009
90 Minor closed 3/20/2009 4/3/2009 4/14/2009
91 Minor closed 3/21/2009 4/3/2009 4/8/2009
92 Minor closed 3/24/2009 4/7/2009 6/13/2009
93 Major closed 3/25/2009 4/2/2009 4/8/2009
94 Critical closed 3/25/2009 4/2/2009 4/16/2009
95 Major closed 3/25/2009 4/3/2009 4/4/2009
96 Minor closed 3/25/2009 4/2/2009 4/3/2009
97 Minor closed 3/25/2009 4/18/2009 5/5/2009
98 Major closed 3/27/2009 5/22/2009 5/23/2009
99 Major closed 3/27/2009 4/2/2009 4/3/2009
100 Major closed 3/27/2009 4/3/2009 4/17/2009
101 Minor closed 3/28/2009 4/18/2009 4/22/2009
102 Major closed 3/28/2009 4/8/2009 5/8/2009
103 Minor closed 3/31/2009 4/7/2009 4/10/2009
104 Cosmetical closed 4/1/2009 4/9/2009 4/23/2009
105 Critical closed 4/3/2009 4/8/2009 4/9/2009
106 Minor closed 4/5/2009 4/16/2009 4/17/2009
107 Major closed 4/5/2009 4/24/2009 4/30/2009
108 Minor closed 4/8/2009 5/12/2009 5/22/2009
109 Major closed 4/8/2009 4/18/2009 4/22/2009
110 Minor closed 4/8/2009 4/18/2009 4/22/2009
111 Major closed 4/9/2009 7/15/2009 7/22/2009
112 Minor closed 4/9/2009 4/18/2009 4/23/2009
113 Minor closed 4/9/2009 4/18/2009 4/23/2009
114 Minor closed 4/9/2009 4/16/2009 4/17/2009
115 Minor closed 4/9/2009 5/22/2009 5/22/2009
116 Major closed 4/10/2009 7/15/2009 8/18/2009
117 Major closed 4/10/2009 4/10/2009 4/10/2009
118 Minor closed 4/10/2009 5/15/2009 5/23/2009
119 Critical closed 4/11/2009 4/18/2009 4/23/2009
120 Minor closed 4/11/2009 5/1/2009 5/2/2009
121 Minor closed 4/14/2009 5/22/2009 6/10/2009
122 Major closed 4/14/2009 4/15/2009 4/24/2009
123 Major closed 4/16/2009 4/22/2009 4/24/2009
124 Major closed 4/16/2009 5/29/2009 5/30/2009
125 Critical closed 4/16/2009 5/9/2009 5/14/2009
126 Minor closed 4/16/2009 5/9/2009 5/13/2009
127 Major closed 4/17/2009 5/1/2009 9/19/2009
128 Major closed 4/17/2009 5/1/2009 5/7/2009
129 Minor closed 4/17/2009 7/22/2009 9/19/2009
130 Major closed 4/17/2009 5/9/2009 5/9/2009
131 Minor closed 4/17/2009 5/5/2009 5/6/2009
132 Major closed 4/17/2009 5/1/2009 5/6/2009
133 Critical closed 4/18/2009 5/22/2009 5/29/2009
134 Major closed 4/22/2009 5/23/2009 6/2/2009
135 Major closed 4/22/2009 5/23/2009 6/3/2009
136 Major closed 4/22/2009 5/11/2009 5/13/2009
137 Major closed 4/23/2009 5/23/2009 5/23/2009
138 Major closed 4/23/2009 7/15/2009 7/22/2009
139 Major closed 4/23/2009 5/22/2009 5/31/2009
140 Cosmetical closed 4/24/2009 7/22/2009 7/30/2009
141 Minor closed 4/25/2009 5/1/2009 5/1/2009
142 Minor closed 4/29/2009 4/29/2009 4/29/2009
143 Minor closed 4/30/2009 7/10/2009 7/10/2009
144 Minor closed 4/30/2009 7/3/2009 7/19/2009
145 Minor closed 4/30/2009 5/23/2009 5/23/2009
146 Minor closed 4/30/2009 5/12/2009 6/3/2009
147 Major closed 4/30/2009 5/22/2009 5/28/2009
148 Major resolved 5/1/2009 5/22/2009 5/30/2009
149 Major closed 5/1/2009 5/29/2009 6/9/2009
150 Minor closed 5/1/2009 5/12/2009 6/6/2009
151 Major closed 5/1/2009 5/22/2009 5/23/2009
152 Major closed 5/2/2009 5/29/2009 5/30/2009
153 Major closed 5/2/2009 5/21/2009 5/23/2009
154 Critical closed 5/2/2009 5/6/2009 5/6/2009
155 Minor closed 5/2/2009 5/29/2009 6/10/2009
156 Minor closed 5/3/2009 5/12/2009 5/23/2009
157 Minor closed 5/3/2009 5/9/2009 5/21/2009
158 Major closed 5/3/2009 5/29/2009 7/1/2009
159 Major closed 5/6/2009 5/22/2009 5/29/2009
160 Major closed 5/6/2009 5/22/2009 5/23/2009
161 Major closed 5/6/2009 5/23/2009 5/23/2009
162 Minor closed 5/6/2009 7/10/2009 7/19/2009
163 Critical closed 5/6/2009 5/9/2009 5/9/2009
164 Major closed 5/7/2009 6/4/2009 6/10/2009
165 Minor closed 5/7/2009 5/22/2009 6/2/2009
166 Major closed 5/8/2009 5/22/2009 5/29/2009
167 Minor closed 5/8/2009 7/24/2009 7/25/2009
168 Major closed 5/8/2009 7/15/2009 7/22/2009
169 Critical closed 5/9/2009 5/15/2009 5/22/2009
170 Critical closed 5/9/2009 7/31/2009 8/12/2009
171 Cosmetical closed 5/12/2009 5/29/2009 6/3/2009
172 Major closed 5/13/2009 5/19/2009 5/21/2009
173 Minor closed 5/14/2009 7/15/2009 10/1/2009
174 Cosmetical closed 5/15/2009 6/10/2009 6/11/2009
175 Minor closed 5/16/2009 6/29/2009 7/8/2009
176 Major closed 5/19/2009 5/28/2009 7/30/2009
177 Major closed 5/19/2009 5/22/2009 7/11/2009
178 Critical closed 5/21/2009 7/15/2009 7/25/2009
179 Minor closed 5/22/2009 6/4/2009 6/4/2009
180 Minor closed 5/22/2009 7/15/2009 8/18/2009
181 Critical closed 5/23/2009 5/29/2009 6/2/2009
182 Critical closed 5/23/2009 5/29/2009 5/30/2009
183 Minor closed 5/23/2009 5/30/2009 5/30/2009
184 Minor closed 5/24/2009 9/1/2009 9/30/2009
185 Critical closed 5/24/2009 5/30/2009 6/3/2009
186 Critical closed 5/26/2009 5/27/2009 5/28/2009
187 Major closed 5/26/2009 7/15/2009 7/22/2009
188 Major closed 5/27/2009 6/4/2009 6/9/2009
189 Major closed 5/27/2009 7/15/2009 7/22/2009
190 Minor closed 5/27/2009 6/7/2009 7/8/2009
191 Critical closed 5/28/2009 7/15/2009 7/23/2009
192 Major closed 5/28/2009 5/30/2009 6/3/2009
193 Major closed 5/28/2009 6/4/2009 6/10/2009
194 Major closed 5/28/2009 6/10/2009 6/10/2009
195 Minor closed 5/29/2009 10/21/2009 10/21/2009
196 Major closed 5/29/2009 6/5/2009 6/6/2009
197 Major closed 5/30/2009 7/22/2009 7/30/2009
198 Minor closed 5/30/2009 5/31/2009 6/6/2009
199 Critical closed 5/31/2009 6/10/2009 7/8/2009
200 Major closed 6/2/2009 6/10/2009 6/13/2009
201 Major closed 6/2/2009 6/7/2009 6/9/2009
202 Major closed 6/2/2009 7/31/2009 9/12/2009
203 Minor closed 6/3/2009 6/10/2009 6/10/2009
204 Minor closed 6/3/2009 6/30/2009 7/10/2009
205 Minor closed 6/3/2009 6/13/2009 6/13/2009
206 Major closed 6/3/2009 6/4/2009 7/7/2009
207 Major closed 6/3/2009 7/15/2009 7/28/2009
208 Minor closed 6/3/2009 6/29/2009 7/1/2009
209 Minor closed 6/3/2009 6/10/2009 6/11/2009
210 Minor closed 6/3/2009 6/10/2009 6/11/2009
211 Minor closed 6/4/2009 7/15/2009 8/18/2009
212 Major closed 6/4/2009 6/4/2009 6/11/2009
213 Major closed 6/4/2009 6/25/2009 7/3/2009
214 Minor closed 6/4/2009 6/30/2009 6/30/2009
215 Major closed 6/5/2009 6/10/2009 6/10/2009
216 Minor closed 6/5/2009 7/22/2009 7/22/2009
217 Major closed 6/9/2009 6/11/2009 6/11/2009
218 Major closed 6/9/2009 7/15/2009 7/28/2009
219 Major closed 6/10/2009 6/25/2009 7/4/2009
220 Major closed 6/11/2009 6/19/2009 7/4/2009
221 Major closed 6/11/2009 6/14/2009 7/25/2009
222 Major closed 6/11/2009 6/25/2009 7/9/2009
223 Major closed 6/11/2009 7/10/2009 7/16/2009
224 Major closed 6/12/2009 7/3/2009 7/24/2009
225 Minor closed 6/12/2009 7/21/2009 7/28/2009
226 Major resolved 6/13/2009 7/23/2009 7/29/2009
227 Major closed 6/18/2009 7/15/2009 7/28/2009
228 Major closed 6/23/2009 7/3/2009 7/15/2009
229 Major closed 6/23/2009 7/10/2009 7/16/2009
230 Minor closed 6/23/2009 7/7/2009 7/8/2009
231 Major closed 6/24/2009 7/15/2009 7/28/2009
232 Major closed 6/24/2009 7/15/2009 7/25/2009
233 Major closed 6/25/2009 7/24/2009 7/25/2009
234 Minor closed 6/25/2009 7/3/2009 7/5/2009
235 Major closed 6/25/2009 7/15/2009 7/24/2009
236 Major closed 6/28/2009 6/29/2009 7/2/2009
237 Critical closed 6/30/2009 7/3/2009 7/3/2009
238 Major closed 7/2/2009 7/3/2009 7/18/2009
239 Major closed 7/2/2009 7/3/2009 7/15/2009
240 Minor closed 7/2/2009 7/3/2009 7/3/2009
241 Major closed 7/3/2009 7/22/2009 7/25/2009
242 Minor closed 7/3/2009 7/21/2009 7/28/2009
243 Major closed 7/3/2009 7/18/2009 7/21/2009
244 Major closed 7/4/2009 7/21/2009 8/4/2009
245 Minor closed 7/4/2009 7/10/2009 7/15/2009
246 Minor closed 7/7/2009 7/10/2009 7/12/2009
247 Cosmetical closed 7/7/2009 7/21/2009 8/7/2009
248 Major closed 7/7/2009 7/18/2009 7/24/2009
249 Minor closed 7/7/2009 7/21/2009 8/12/2009
250 Minor closed 7/7/2009 7/22/2009 7/25/2009
251 Major closed 7/7/2009 7/18/2009 7/30/2009
252 Minor closed 7/7/2009 7/21/2009 7/24/2009
253 Cosmetical closed 7/9/2009 7/24/2009 8/7/2009
254 Major closed 7/9/2009 7/18/2009 7/25/2009
255 Major closed 7/10/2009 7/18/2009 7/28/2009
256 Major closed 7/15/2009 7/31/2009 9/17/2009
257 Minor closed 7/15/2009 8/7/2009 8/8/2009
258 Minor closed 7/16/2009 8/15/2009 8/21/2009
259 Major closed 7/16/2009 8/15/2009 9/3/2009
260 Major closed 7/21/2009 7/31/2009 7/31/2009
261 Major closed 7/21/2009 7/28/2009 8/13/2009
262 Minor closed 7/22/2009 9/2/2009 9/20/2009
263 Major closed 7/22/2009 8/7/2009 9/1/2009
264 Minor closed 7/23/2009 8/5/2009 9/4/2009
265 Major resolved 7/23/2009 9/2/2009 9/10/2009
266 Major resolved 7/23/2009 9/2/2009 9/9/2009
267 Minor closed 7/23/2009 7/29/2009 7/30/2009
268 Major closed 7/23/2009 7/29/2009 7/31/2009
269 Cosmetical closed 7/24/2009 8/5/2009 8/8/2009
270 Minor closed 7/25/2009 8/5/2009 8/12/2009
271 Minor closed 7/25/2009 9/3/2009 9/11/2009
272 Minor closed 7/25/2009 8/5/2009 9/11/2009
273 Major closed 7/29/2009 8/15/2009 8/25/2009
274 Minor closed 7/29/2009 9/2/2009 9/24/2009
275 Minor closed 7/30/2009 7/30/2009 7/30/2009
276 Major closed 7/30/2009 8/6/2009 9/16/2009
277 Major closed 8/1/2009 8/21/2009 9/8/2009
278 Cosmetical closed 8/1/2009 8/7/2009 8/11/2009
279 Critical closed 8/1/2009 8/6/2009 8/13/2009
280 Major closed 8/5/2009 9/12/2009 9/29/2009
281 Major closed 8/5/2009 8/15/2009 8/25/2009
282 Major closed 8/5/2009 9/1/2009 10/2/2009
283 Major closed 8/6/2009 10/8/2009 10/17/2009
284 Major closed 8/8/2009 8/17/2009 8/26/2009
285 Major closed 8/8/2009 8/11/2009 8/26/2009
286 Minor closed 8/8/2009 9/8/2009 10/2/2009
287 Critical closed 8/11/2009 8/13/2009 9/3/2009
288 Minor closed 8/12/2009 8/18/2009 9/8/2009
289 Major closed 8/14/2009 9/30/2009 10/2/2009
290 Major closed 8/15/2009 8/19/2009 8/26/2009
291 Critical closed 8/15/2009 8/16/2009 8/18/2009
292 Major closed 8/18/2009 10/7/2009 10/9/2009
293 Major closed 8/18/2009 10/8/2009 10/17/2009
294 Major closed 8/18/2009 9/5/2009 9/22/2009
295 Major closed 8/19/2009 9/26/2009 9/29/2009
296 Minor closed 8/19/2009 9/6/2009 9/22/2009
297 Minor closed 8/21/2009 9/2/2009 9/10/2009
298 Major closed 8/22/2009 10/14/2009 10/21/2009
299 Major closed 8/22/2009 9/6/2009 9/23/2009
300 Major closed 8/26/2009 8/27/2009 8/27/2009
301 Minor closed 8/26/2009 8/28/2009 9/4/2009
302 Minor closed 8/26/2009 9/11/2009 10/1/2009
303 Major closed 8/26/2009 9/1/2009 9/4/2009
304 Major assigned 8/26/2009 9/3/2009 9/9/2009
305 Cosmetical resolved 8/29/2009 10/14/2009 10/21/2009
306 Major closed 8/29/2009 9/5/2009 10/2/2009
307 Major closed 9/1/2009 10/14/2009 10/21/2009
308 Minor closed 9/3/2009 10/14/2009 10/20/2009
309 Cosmetical assigned 9/3/2009 9/15/2009 9/21/2009
310 Minor closed 9/5/2009 9/26/2009 9/27/2009
311 Major closed 9/5/2009 9/18/2009 9/23/2009
312 Minor assigned 9/6/2009 9/14/2009 9/23/2009
313 Minor closed 9/8/2009 9/11/2009 9/23/2009
314 Minor closed 9/8/2009 9/11/2009 9/11/2009
315 Minor closed 9/8/2009 9/18/2009 9/24/2009
316 Major resolved 9/8/2009 10/14/2009 10/21/2009
317 Major closed 9/9/2009 9/22/2009 9/30/2009
318 Cosmetical closed 9/9/2009 9/16/2009 9/26/2009
319 Major closed 9/10/2009 9/18/2009 9/19/2009
320 Major closed 9/10/2009 9/18/2009 9/19/2009
321 Minor closed 9/10/2009 9/23/2009 9/24/2009
322 Major closed 9/10/2009 9/23/2009 10/2/2009
323 Major closed 9/11/2009 9/20/2009 9/29/2009
324 Minor closed 9/11/2009 9/18/2009 9/24/2009
325 Minor closed 9/11/2009 9/20/2009 10/3/2009
326 Minor closed 9/11/2009 9/11/2009 10/1/2009
327 Minor closed 9/11/2009 9/18/2009 9/29/2009
328 Major closed 9/12/2009 9/23/2009 10/1/2009
329 Major closed 9/13/2009 9/21/2009 10/1/2009
330 Major assigned 9/13/2009 9/23/2009 9/30/2009
331 Cosmetical closed 9/13/2009 9/22/2009 9/26/2009
332 Cosmetical closed 9/15/2009 9/25/2009 9/29/2009
333 Minor closed 9/16/2009 9/30/2009 10/3/2009
334 Major closed 9/16/2009 9/26/2009 9/30/2009
335 Minor closed 9/16/2009 9/23/2009 9/25/2009
336 Minor resolved 9/16/2009 10/14/2009 10/23/2009
337 Major resolved 9/16/2009 10/14/2009 10/20/2009
338 Major closed 9/17/2009 9/26/2009 9/30/2009
339 Major closed 9/17/2009 9/23/2009 9/23/2009
340 Major closed 9/18/2009 10/14/2009 10/17/2009
341 Minor closed 9/18/2009 9/25/2009 9/26/2009
342 Minor assigned 9/19/2009 9/29/2009 10/5/2009
343 Minor closed 9/19/2009 9/26/2009 10/2/2009
344 Major resolved 9/19/2009 10/14/2009 10/23/2009
345 Minor resolved 9/19/2009 10/14/2009 10/19/2009
346 Major closed 9/20/2009 9/26/2009 9/27/2009
347 Minor closed 9/22/2009 9/25/2009 10/3/2009
348 Minor closed 9/23/2009 9/26/2009 9/30/2009
349 Minor closed 9/24/2009 9/24/2009 9/24/2009
350 Major closed 9/25/2009 9/30/2009 10/3/2009
351 Cosmetical closed 9/25/2009 9/26/2009 9/29/2009
352 Major resolved 9/25/2009 10/14/2009 10/22/2009
353 Major resolved 9/25/2009 10/14/2009 10/19/2009
354 Minor closed 9/26/2009 10/15/2009 10/20/2009
355 Major resolved 9/26/2009 10/14/2009 10/19/2009
356 Major closed 9/29/2009 10/14/2009 10/28/2009
357 Major closed 9/30/2009 10/14/2009 10/17/2009
358 Minor resolved 9/30/2009 10/14/2009 10/20/2009
359 Minor closed 10/1/2009 10/14/2009 10/17/2009
360 Cosmetical closed 10/2/2009 10/21/2009 10/22/2009
361 Major resolved 10/2/2009 10/23/2009 10/29/2009
362 Major resolved 10/2/2009 10/23/2009 10/29/2009
363 Minor resolved 10/2/2009 10/17/2009 10/27/2009
364 Minor resolved 10/2/2009 10/15/2009 10/22/2009
365 Major closed 10/2/2009 10/4/2009 10/9/2009
366 Minor resolved 10/3/2009 10/14/2009 10/24/2009
367 Minor resolved 10/3/2009 10/14/2009 10/21/2009
368 Minor resolved 10/3/2009 10/3/2009 10/11/2009
369 Cosmetical assigned 10/6/2009 10/15/2009 10/20/2009
370 Major closed 10/8/2009 10/20/2009 11/3/2009
371 Major resolved 10/8/2009 10/20/2009 10/25/2009
372 Minor resolved 10/9/2009 10/24/2009 11/1/2009
373 Minor resolved 10/9/2009 10/20/2009 10/30/2009
374 Major closed 10/9/2009 10/21/2009 10/22/2009
375 Cosmetical resolved 10/13/2009 10/24/2009 11/1/2009
376 Minor resolved 10/13/2009 10/23/2009 10/29/2009
377 Minor closed 10/15/2009 10/21/2009 10/22/2009
378 Major assigned 10/16/2009 10/23/2009 10/28/2009
379 Major assigned 10/16/2009 10/24/2009 11/2/2009
380 Minor closed 10/20/2009 10/23/2009 10/30/2009
381 Cosmetical assigned 10/20/2009 10/29/2009 11/8/2009
382 Major assigned 10/21/2009 11/1/2009 11/8/2009
383 Minor assigned 10/21/2009 11/1/2009 11/10/2009
384 Major closed 10/21/2009 10/22/2009 10/28/2009
385 Major assigned 10/22/2009 11/2/2009 11/8/2009
386 Minor assigned 10/23/2009 10/30/2009 11/4/2009
387 Minor assigned 10/23/2009 10/30/2009 11/9/2009
388 Major assigned 10/24/2009 10/31/2009 11/10/2009
389 Major assigned 10/24/2009 9/2/2009 9/9/2009
390 Major resolved 10/27/2009 11/3/2009 11/13/2009
391 Major assigned 10/27/2009 11/8/2009 11/13/2009
392 Major assigned 10/28/2009 11/9/2009 11/17/2009
393 Minor assigned 10/28/2009 11/8/2009 11/18/2009
394 Minor resolved 10/28/2009 10/28/2009 11/4/2009
395 Minor assigned 10/28/2009 11/7/2009 11/16/2009
396 Major closed 10/28/2009 10/30/2009 10/30/2009
397 Major assigned 10/28/2009 11/7/2009 11/13/2009
398 Major assigned 10/28/2009 11/7/2009 11/13/2009
399 Major assigned 10/30/2009 10/16/2009 10/24/2009
400 Minor assigned 10/30/2009 11/10/2009 11/17/2009
401 Minor assigned 10/30/2009 11/9/2009 11/18/2009
402 Minor assigned 11/3/2009 11/13/2009 11/22/2009
403 Major assigned 11/3/2009 11/15/2009 11/25/2009
404 Minor assigned 11/3/2009 11/14/2009 11/23/2009
405 Major assigned 11/3/2009 11/13/2009 11/20/2009
406 Critical assigned 11/3/2009 11/14/2009 11/22/2009
407 Minor assigned 11/3/2009 11/12/2009 11/21/2009
408 Minor assigned 11/3/2009 11/10/2009 11/15/2009
409 Minor assigned 11/3/2009 11/11/2009 11/18/2009
410 Minor assigned 11/3/2009 11/10/2009 11/17/2009
411 Minor assigned 11/3/2009 11/15/2009 11/21/2009
412 Minor assigned 11/3/2009 11/11/2009 11/17/2009
413 Major assigned 11/3/2009 11/13/2009 11/21/2009
414 Minor assigned 11/4/2009 11/16/2009 11/26/2009
415 Major assigned 11/4/2009 11/12/2009 11/21/2009
Control and Caluclations
Selected Week # 23
Last Date Thu, 26/11/2009
Last Sunday Sun, 29/11/2009
Latest week 48
Monday selected week Mon, 08/06/2009
Sunday selected week Sun, 14/06/2009
Selected week 24
Cosmetical Minor Major Critical Total
assigned 1 19 17 3 40
resolved 0 4 7 1 12
closed 9 68 83 14 174
Total 10 91 107 18 226
Assigned Resolved Closed Assigned to Resolved to Assigned to Assigned to Resolved to Assigned to
Week Start End Assigned Resolved Closed
cumulated cumulated cumulated resolved closed closed resolved closed closed
W 07 Mon, 09/02/2009 Sun, 15/02/2009 12 11 3 26 14 5 5.50 1.20 6.20 5.50 1.20 6.20
W 08 Mon, 16/02/2009 Sun, 22/02/2009 14 4 4 40 18 9 5.00 1.67 7.44 5.00 1.67 7.44
W 09 Mon, 23/02/2009 Sun, 01/03/2009 13 7 4 53 25 13 7.24 2.46 7.62 7.24 2.46 7.62
W 10 Mon, 02/03/2009 Sun, 08/03/2009 14 5 9 67 30 22 7.67 3.45 11.95 7.67 3.45 11.95
W 11 Mon, 09/03/2009 Sun, 15/03/2009 19 13 5 86 43 27 9.74 3.00 11.85 9.74 3.00 11.85
W 12 Mon, 16/03/2009 Sun, 22/03/2009 5 10 3 91 53 30 10.32 2.97 12.17 10.32 2.97 12.17
W 13 Mon, 23/03/2009 Sun, 29/03/2009 11 2 11 102 55 41 10.62 5.93 15.10 10.62 5.93 15.10
W 14 Mon, 30/03/2009 Sun, 05/04/2009 5 16 7 107 71 48 11.99 6.75 16.90 11.99 6.75 16.90
W 15 Mon, 06/04/2009 Sun, 12/04/2009 13 25 13 120 96 61 16.40 6.28 19.38 16.40 6.28 19.38
W 16 Mon, 13/04/2009 Sun, 19/04/2009 13 12 11 133 108 72 16.61 6.90 21.68 16.61 6.90 21.68
W 17 Mon, 20/04/2009 Sun, 26/04/2009 8 4 14 141 112 86 17.00 7.52 22.43 17.00 7.52 22.43
W 18 Mon, 27/04/2009 Sun, 03/05/2009 17 6 9 158 118 95 16.71 8.34 23.77 16.71 8.34 23.77
W 19 Mon, 04/05/2009 Sun, 10/05/2009 12 7 13 170 125 108 16.57 9.77 25.68 16.57 9.77 25.68
W 20 Mon, 11/05/2009 Sun, 17/05/2009 5 7 3 175 132 111 16.64 9.60 25.67 16.64 9.60 25.67
W 21 Mon, 18/05/2009 Sun, 24/05/2009 10 20 14 185 152 125 17.64 8.97 25.80 17.64 8.97 25.80
W 22 Mon, 25/05/2009 Sun, 31/05/2009 14 14 11 199 166 136 17.40 8.60 25.68 17.40 8.60 25.68
W 23 Mon, 01/06/2009 Sun, 07/06/2009 17 9 12 216 175 148 16.96 8.59 25.32 16.96 8.59 25.32
W 24 Mon, 08/06/2009 Sun, 14/06/2009 10 11 26 226 186 174 16.48 11.51 28.35 16.48 11.51 28.35
Cosmetical Minor Major Critical Total
Assigned to resolved 10.78 16.64 18.16 9.13 16.48
Resolved to closed 6.67 14.10 10.98 5.21 11.51
Assigned to closed 17.44 30.69 29.99 14.29 28.35
Week ISO 8601 Start End
W 02 Mon, 05/01/2009 Sun, 11/01/2009
W 03 Mon, 12/01/2009 Sun, 18/01/2009
W 04 Mon, 19/01/2009 Sun, 25/01/2009
W 05 Mon, 26/01/2009 Sun, 01/02/2009
W 06 Mon, 02/02/2009 Sun, 08/02/2009
W 07 Mon, 09/02/2009 Sun, 15/02/2009
W 08 Mon, 16/02/2009 Sun, 22/02/2009
W 09 Mon, 23/02/2009 Sun, 01/03/2009
W 10 Mon, 02/03/2009 Sun, 08/03/2009
W 11 Mon, 09/03/2009 Sun, 15/03/2009
W 12 Mon, 16/03/2009 Sun, 22/03/2009
W 13 Mon, 23/03/2009 Sun, 29/03/2009
W 14 Mon, 30/03/2009 Sun, 05/04/2009
W 15 Mon, 06/04/2009 Sun, 12/04/2009
W 16 Mon, 13/04/2009 Sun, 19/04/2009
W 17 Mon, 20/04/2009 Sun, 26/04/2009
W 18 Mon, 27/04/2009 Sun, 03/05/2009
W 19 Mon, 04/05/2009 Sun, 10/05/2009
W 20 Mon, 11/05/2009 Sun, 17/05/2009
W 21 Mon, 18/05/2009 Sun, 24/05/2009
W 22 Mon, 25/05/2009 Sun, 31/05/2009
W 23 Mon, 01/06/2009 Sun, 07/06/2009
W 24 Mon, 08/06/2009 Sun, 14/06/2009
W 25 Mon, 15/06/2009 Sun, 21/06/2009
W 26 Mon, 22/06/2009 Sun, 28/06/2009
W 27 Mon, 29/06/2009 Sun, 05/07/2009
W 28 Mon, 06/07/2009 Sun, 12/07/2009
W 29 Mon, 13/07/2009 Sun, 19/07/2009
W 30 Mon, 20/07/2009 Sun, 26/07/2009
W 31 Mon, 27/07/2009 Sun, 02/08/2009
W 32 Mon, 03/08/2009 Sun, 09/08/2009
W 33 Mon, 10/08/2009 Sun, 16/08/2009