College of Business_ Hospitality and Tourism Studies

					                    College of Business, Hospitality and Tourism Studies
             DEPARTMENT OF COMPUTING SCIENCE AND INFORMATION SYSTEM

                    CIN708: Management Information Systems

                                    Trimester 3 – 2011

                                     Tutorial – 5

True / False Questions
1. Pandora was founded in 2000 and is a big user of cloud computing.
True False

2. MIS infrastructure is a communications system created by linking two or more devices and
establishing a standard methodology for communication.
True False

3. Every company, regardless of size, relies on some form of MIS infrastructure, whether it is a
few personal computers networked together or many interconnected around the world.
True False

4. Hardware consists of the physical devices associated with a computer system, where software
is the set of instructions the hardware executes to carry out specific tasks.
True False

5. Companies hire business consultants to help manage change and dynamically update MIS
infrastructures.
True False

6. There are three primary areas where enterprise architects focus when maintaining a firm's
MIS infrastructure including information MIS infrastructure, agile MIS infrastructure, and
sustainable MIS infrastructures.
True False



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7. The ability to get a system up and running in the event of a system crash or failure that
includes restoring the company information is called a backup.
True False

8. Failback occurs when the primary machine recovers and resumes operations, taking over
from the secondary server.
True False

9. Fault tolerance is an exact copy of a system's information.
True False

10. The three primary areas of support provided by information infrastructure are backup and
recovery, disaster recovery plan, and the business continuity plan.
True False


Multiple Choice Questions
11. Which of the following include the three section titles of an MIS infrastructure?
A. Information MIS, aggregated MIS, and sustainable MIS infrastructures
B. Information MIS, operational MIS, and changing MIS infrastructures
C. Information MIS, agile MIS, and sustainable MIS infrastructures
D. Varies depending on the industry

12. Which characteristics support an agile MIS infrastructure?
A. Accessibility, availability, maintainability, portability, reliability, scalability, usability
B. Backup and recovery plan, disaster recovery plan, business continuity plan
C. Grid computing, cloud computing, and virtualization
D. All of the above

13. Which characteristics support a sustainable MIS infrastructure?
A. Accessibility, availability, maintainability, portability, reliability, scalability, usability
B. Backup and recovery plan, disaster recovery plan, business continuity plan
C. Grid computing, cloud computing, and virtualization
D. All of the above




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14. Which characteristics support an information MIS infrastructure?
A. Accessibility, availability, maintainability, portability, reliability, scalability, usability
B. Backup and recovery plan, disaster recovery plan, business continuity plan
C. Grid computing, cloud computing, and virtualization
D. All of the above

15. Grid computing, cloud computing, and virtualization are all elements of a ________ MIS
infrastructure.
A. Agile
B. Sustainable
C. Information
D. Virtualized

16. Which of the below represents the primary elements in an information MIS infrastructure?
A. Backup, recovery, disaster recovery, and business continuity planning
B. Backup, accessibility, and usability
C. Backup, cloud computing, and virtualization
D. Grid computing, cloud computing, and virtualization

17. The __________ MIS infrastructure identifies ways that a company can grow in terms of
computing resources while simultaneously becoming less dependent on hardware and energy
consumption.
A. Sustainable
B. Information
C. Virtualized
D. Agile

18. The __________ MIS infrastructure identifies where and how important information, such as
customer records, is maintained and secured.
A. Sustainable
B. Information
C. Virtualized
D. Agile

19. The ____________ MIS infrastructure includes the hardware, software, and
telecommunications equipment that, when combined, provides the underlying foundation.
A. Information
B. Virtualized
C. Agile
D. Sustainable

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20. Francis works in the human resources division of a large oil and gas company in Texas.
Francis' tasks include maintaining payroll and vacation records, employment histories, and
benefit information along with ensuring the security of all sensitive employee information.
Which MIS infrastructure is most important to Francis?
A. Information MIS infrastructure
B. Agile MIS infrastructure
C. Sustainable MIS infrastructure
D. Virtualized MIS infrastructure

21. The information MIS infrastructure supports the day-to-day business operations and plans
for ___________.
A. Security breaches and theft
B. Floods and earthquakes
C. Malicious internet attacks
D. All of the above

22. Each year businesses lose time and money because of system crashes and failures. Which of
the following offers the best way to protect a system from crashes and failures?
A. Backup and recovery plans
B. Fault tolerance
C. Failover
D. All of the above

23. Which of the following describes the difference between a backup plan and a recovery
plan?
A. Recovery is an exact copy of a system's information, where backup is the ability to get a
system up and running in the event of a system crash or failure
B. Backup is mandatory, where recovery is optional
C. Backup is an exact copy of a system's information, where recovery is the ability to get a
system up and running in the event of a system crash or failure
D. Recovery is mandatory, where backup is optional

24. What occurs when a redundant storage server offers an exact replica of the real-time data,
and if the primary server crashes, the users are automatically directed to a secondary server?
A. Failover
B. Disaster recovery cost curve
C. Reliability
D. Maintainability




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25. What occurs when a primary machine recovers and resumes operations, taking over from a
secondary server?
A. Failback
B. Disrupting communications
C. Warm site
D. Hot site

26. What has the ability to recover information or systems in the event of catastrophic
disasters?
A. Recovery
B. Disaster recovery
C. Backup
D. Failback

27. Shawn works at the local electrical company in Nampa, ID, which provides electricity to the
entire city of Boise. This area is prone to floods, high winds, and tornados. As the lead enterprise
architect on the night shift, Shawn has been asked to suggest ways the company can protect its
information MIS infrastructure. Shawn notices that the company does not have the ability for its
systems to respond to unexpected failures or crashes and there is not a backup system that can
automatically take over without a loss of serve to Boise residents. What should Shawn
recommend his company implement?
A. Accessibility
B. Moore's law
C. Antivirus software
D. Fault tolerance

28. What creates a way for a company to recover and restore partially or completely interrupted
critical functions within a predetermined time after a disaster or extended disruption?
A. Disaster recovery plan
B. Disaster recovery cost curve
C. Business continuity planning
D. Emergency notification system

29. What is the ability to get a system up and running in the event of a system crash or failure
that includes restoring the information backup?
A. Failure tolerance
B. Recovery
C. Reliability
D. Capacity planning



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30. Which of the below offers a low-speed and low-cost backup method?
A. DVD
B. Thumb drives
C. External hard drive
D. All of the above


Sentence Completion Questions
31. The ______________ infrastructure business continuity planning, creates a way for a
company to recover and restore partially or completely interrupted critical functions within a
predetermined time after a disaster or extended disruption.


32. One of the effects of a ___________ on a company's business operations is the halting of
transportation where there is a disruption to major highways, bridges, and railroads that can
slow supply deliveries and stop the shipment of products.


33. A disaster recovery _________ curve charts the cost to the company of the unavailability of
information and technology and the cost to the company of recovering from a disaster over
time.


34. A _______ site of the support disaster recovery system separates facility with computer
equipment that requires installation and configuration.



35. __________ refers to the varying levels that define what a user can access, view or perform
when operating a system.


36. __________ refers to the time frames when the system is operational.


37. Top-level MIS employees require _________________ access or unrestricted access to the
entire system so that they can perform functions as resetting passwords, deleting accounts, and
shutting down entire systems.


38. A system is called __________ when it is not operating and cannot be used.


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39. __________ describes how well a system can scale up, or adapt to the increased demands of
growth.


40. __________ planning determines future environmental infrastructure requirements to
ensure high-quality system performance.


41. Moore's law refers to the computer chip performance per dollar doubles every 18
________.



42. Sustainable MIS is a critical part of corporate _________ responsibility that is, companies'
acknowledged responsibility to society.



43. The three pressures driving sustainable MIS infrastructures are 1) increased electronic
waste, 2) increased ________ consumption, and 3) increased carbon emissions.

44. Currently, less than 20 percent of ewaste in the U.S. is _________.


45. In the U.S., __________ provides more than 50% of electrical power.


46. The three components of a sustainable MIS infrastructure include grid computing,
__________ computing, and virtualized computing.


47. A _________ grid delivers electricity using two-way digital technology.



48. DreamWorks Animation used _________ computing to complete many of its hit films such
as Antz, Shrek, and How to Train Your Dragon.


49. __________ computing are applications hosted remotely and the service is changing the way
everyone can access, deliver, and use information.




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50. __________ computing offers a pay-per-use revenue model similar to a metered service
such as gas or electricity.



Essay Questions
51. Explain MIS infrastructure and its three primary types.

52. Identify the three primary areas associated with an information MIS infrastructure.

53. Describe the characteristics of an agile MIS infrastructure.

54. Identify the environmental impacts associated with MIS.

55. Explain the three components of a sustainable MIS infrastructure along with their business
benefits.




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