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For Immediate Release: January 14, 2009 For more information, please contact Courtney O‟Neill Special Events Coordinator 508-825-8213 Partners in Excellence at NCH On Tuesday, January 13 2009, Nantucket Cottage Hospital threw a reception to recognize the staff and clinicians who, in the opinion of their co-workers, exemplify excellence and service. The Partners in Excellence Award was created by the Hospital‟s affiliate, Partners HealthCare thirteen years ago. This year, NCH joins the program for the first time. The award process involves a long period of open nominations. Anyone in any department of the Hospital may nominate whomever they find deserving. The detailed nomination forms are then reviewed by a Nominating Committee (made up of staffers and clinicians from many departments.) Then the individual and team winners are announced. The 2009 Partners in Excellence Award winners from Nantucket Cottage Hospital are Individual—Quality Treatment and Service Joanne Bushong, RN, NP Department Head, Outpatient Clinics and Wendy Turbini Chef, Food Services Team—Outstanding Community Contributions Rehabilitation Services Sherry Rowsey, Dept Head Kelly Facteau Pedro Amaral Mary Chalke Gail Connolly Jan Doughtery Jaimee Lavin Arniel Nevins Nanci Norton Angela Wagner In his remarks to the meeting, Chuck Gifford, Dir. Community Relations and Marketing, highlighted why each of the award winners were chosen. Of Joanne Bushong, Gifford says, “In August 2008, thirty two different physicians served the community through what we call „clinics‟. Each physician has a different approach and personality. Each has specific requests. Each prefers a specific examination room and set-up for their practice. It takes a tremendous amount of work behind the scenes to make all of this happen. Only a person who cares about quality, treatment and service could pull this off. That person is Joanne Bushong. Of Wendy Turbini, Gifford says, “Wendy Turbini is a great asset to our NCH family. A calm, consistently cheerful presence, Wendy prepares and serves meals to all patients, family and staff, often fulfilling individual requests and changes without complaint. She absolutely spoils us with her exceptional cooking skills. We all look forward to her daily meals—they are well beyond what anyone might expect from a hospital cafeteria. A team player in every sense of the word, Wendy takes tremendous pride in her work, and it shows.” Of Rehabilitation Services, Gifford notes, “Nantucket is a small community. When it comes to Rehabilitation, it would be perfectly respectable to offer just Physical, Occupational, and Speech Therapies using a „we can‟t be everything to everybody‟ approach. The NCH Rehabilitation Team does not operate that way. They go above and beyond for our community and offer much more than the basics. For example, NCH also offers Aquatic Therapy and Vestibular Rehabilitation. They provide inservices for the Parkinson‟s Support Group and Balance and Fall Prevention inservices at the Saltmarsh Center. For the schools, they offer an internship for High School students and are the primary source for pediatric patients to supplement their program. Additionally, the department offers Prenatal Exercise and Childbirth Education classes. In conjunction with Visiting Nurses of Nantucket, they provide prompt treatment for patients who are ready for the next step in their recovery.” Rehab Services also saves summer vacations. Gifford notes that “People in the community have told me that they can come to Nantucket because we offer Rehabilitation Services—otherwise, they would have had to stay home.” The ceremony featured remarks from NCH President and CEO, Sylvia Getman and from Jeff Davis, Sr. Vice President of Human Resources at Massachusetts General Hospital. The award winners will be part of a permanent plaque in the halls of NCH. They were also gifted with personal plaques and flowers from Flowers on Chestnut. Wendy Turbini‟s colleagues in the NCH kitchen created a beautiful celebratory high tea for all invitees to enjoy.
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