Hiner Transport, Inc., Huntington, IN www.hinertransport.com
Hiner Transport is committed to providing safe, high quality, reliable transportation to the shipping
public, creating opportunities for growth and development, both personal and corporate, while
maintaining a community friendly image.
What’s Up with Hiner?
By Tom Pruesse
Do you know that Hiner Transport has an interactive website?............Have you every visited our
web portal to learn more about the company, catch up on the latest newsletter, or complete a
portion of your safety bonus requirements by doing the online training modules? Recruiting and
Sales use the website extensive to market our company to both driver candidates and
customers. Driver candidates can learn more about our company and what we have to offer along
with the ability to complete an online application to begin the process of joining our fleet. Sales
and marketing customers can learn about the transportation services that Hiner offers, obtain rate
quotations, and can sign up for access to track their tonnage while being transported by Hiner.
Our recent changes involve recognizing our driver employees and their accomplishments. We
have included on the home page a picture of Jerry Shideler receiving his award as "Driver of the
Year" and links to pages containing our previous years' driver of the year award winners. Also
recognized on the website are our Million Mile and more safe drivers, a list of Hiner drivers who
have been recognized by the Indiana Motor Truck Association as 'Master Drivers", and the
winners of our recent safety price drawing.
The Safety department has established, on the homepage, a link for our current drivers to access
online safety modules through which you can complete a portion of the safety bonus
requirements. A earlier mailing gave you detailed explanation on how to sign on to this module;
if you have questions or need a refresher on how to log on contact safety via PeopleNet or in
person for this information.
I encourage everyone to visit our website to view the changes and enhancements; the web address
Maintaining Your Truck
By Al Riggers
Tires continue to be our largest controllable expense on OTR repairs. We simply cannot stress
often enough the importance of frequent tire pressure checks. We see tires come apart every
week. All too often it is because they have lost pressure and overheated, causing the tread to
separate from the casing. This happens as often on virgin tires as it does caps, so it is not
something that is going on just because we are running some recaps. Tire condition does play a
very small part in this equation but generally if a tire is run low on pressure, even as little as 20
psi, it will cause eventual loss of the tire even if it is brand new, not to mention the loss of fuel
economy associated with under inflated tires. Trust me when I tell you that the drivers that don't
have tire failures along the side of the road are making frequent tire checks and helping to prevent
those types of failures.
We have obtained tire gauges for all of you to keep with the truck. This, we hope will make it
easier for you to maintain proper pressures in all of your tires. We are currently trying to maintain
105 psi in all applications. Again, if you have any questions regarding tire checks or what is
acceptable regarding tire conditions, please call the shop, and we will do our best to help.
We have seen some progress made recently with regard to weekend work. I know many of you
have made an effort to try to get service and repairs done through the week. We would like to let
you know how much we appreciate those efforts. I know it is not often conveyed to you verbally
as it occurs but I would like to take this opportunity to thank you. If you have gone out of your
way to give us the truck through the week, as you were at the terminal, for service or repairs, we
appreciate your understanding of our situation and your cooperation. Thanks!
With the heat of summer upon us now, and the number of air conditioning repairs on the increase,
you need to remember the importance of scheduling your repairs in advance of your arrival here
at the terminal. Scheduling in advance gives us the opportunity to react if we have parts or
manpower issues that could be addressed prior to your arrival. I know many expect us to react
without notice and we will do our best in any case, but knowing in advance of inbound problems,
gives us an edge and also gives your repairs priority over those that we have not had the chance to
plan for. Most of you are doing this without fail and we greatly appreciate that. For those of you
who still struggle with this concept, try to think of our maintenance department as your car repair
shop. You wouldn't just take it there and expect them to just work it in around your schedule. You
would have to know if the time you have available will work for them as well. The benefits to
both the maintenance department and the driver of using this method are huge. If you have not
gotten on board with this concept, please do!
Recognizing a Stroke
A neurologist says that if he can get to a stroke victim within 3 hours he can totally reverse the
effects of a stroke... Totally. He said the trick was getting a stroke recognized, diagnosed, and
then getting the patient medically cared for within 3 hours, which is tough.
Thank God for the sense to remember the "3" steps, STR. Read and Learn!
Sometimes symptoms of a stroke are difficult to identify. Unfortunately, the lack of awareness
spells disaster. The stroke victim may suffer severe brain damage when people nearby fail to
recognize the symptoms of a stroke. Now doctors say a bystander can recognize a stroke by
asking three simple questions:?
S *Ask the individual to SMILE.
T *Ask the person to TALK and SPEAK A SIMPLE SENTENCE (Coherently) ( i.e. It is
sunny out today)
R *Ask him or her to RAISE BOTH ARMS.
If he or she has trouble with ANY ONE of these tasks, call 999/911 immediately and describe the
symptoms to the dispatcher.
New Sign of a Stroke -------- Stick out Your Tongue
NOTE: Another 'sign' of a stroke is this: Ask the person to 'stick' out his tongue…If the tongue is
'crooked', if it goes to one side or the other, that is also an indication of a stroke.
“The pessimist sees difficulty in every opportunity. The optimist sees the opportunity in
every difficulty.” Winston Churchill
Hiner’s New Team Members
Terry Nichols, driver from Sylvania, OH, married to Brenda and has four children
Brent McCollough, driver from Auburn, IN, married to Tara and has two children
David Zirkelback, driver from Decatur, IN, single with two children
Eugene DeBolt, driver from Decatur, IN, single
Richard Mills from Montpelier, IN, single
Darrell Heral, driver from Van Buren, IN, married to Barbara
Frank Casarez, driver from Huntington, IN, married to Josephine
Brian Jent, driver from Richmond, IN, single
Richard McClellan, driver from South Bend, IN, married to Lola and has four children
Sam Zahm, driver from Huntington, IN, single
Welcome back Marie Fry to Operations
Johnny Depew is now a driver manager, giving his recent driving skills a new perspective.
May Star Performers
From the Desk of Shannon Rudy
Each month Hiner Transport will be publishing the names of the drivers who are our top
performers. To be a top performer you need to supply superior performance (no late deliveries);
drive at least 10,500 miles for that particular month; meets the fuel mileage goal for the truck
type; and great safety record (meaning no preventable accidents, tickets, negative inspections or
log violations over the maximum of 20. As you can see there is some lag time between the month
of recognition and the month of performance. It takes time to get our information.
Aaron Alfrey Harold Heintzelman Shane Sanderson
Brenda Allen Daman Hill Loren Schlotter
Johnny Allen John Hiner Michael Seifert
Peter Allen Daniel Irick Jerry Shideler
Roy Baumgartner Jerry Johanan David Smith
Lyle Brinneman Roy Johnston Rick StPierre
Betty Brockhaus John Kennedy Sue StPierre
Lanny Carmichael David Kinsey Robert Stahl
Todd Castle Randy Koughn Daniel Stults
Billy Conn Michael Land Arthur Thompson
Jonnie Dills Shaun Leffler Michael Tompkins
Marcus Foust Ronald Lennon Mike Toney
Jonathan Francis Jim McCollum David Vanlandingham
Darren Friedman Kenneth McKeehan Travis Vorhees
Luis Gaona Samuel Miller Travis Weidner
Luke Graf Ricky Millington Curtis Wickline
Terry Green Michael Morrison Robert Wilson
Darcy Griggs Christopher Porter Chris Witte
Philip Grogg Charles Rethy Sean Witte
Mark Harris Larry Roberts John Yaw
Thomas Hattaway David Rosemeyer Roger Yeiter
This list is growing! 64 drivers are on this list. How many more names can we add? We
are proud of the great job that these drivers exemplify. Keep up the good work!
By Shannon Rudy
Congratulations to the following drivers for their clean DOT inspections for the months of April,
May, and June:
Mark Harris John Kennedy David Rosemeyer
Daniel Irick David Vanlandingham Danny Piersall
Tracy Carr Shane Sanderson John Yaw
Michael Morrison Richard Bontrager Curtis Wickline
Robert Wilson Michael Toney
The drivers with clean DOT inspections will receive a $20 certificate for the closet. It takes 32
good inspections to do away with a bad inspection to be eligible for the certificate.
Mark your Calendar
July 4th Independence Day
August 24th to 30th Driver Appreciation Week
Safety Meeting Schedule
Friday, July 11 @ 2 PM Saturday, Aug 02 @ 2 PM Friday, Aug 22 @ 2 PM
Friday, July 25 @ 2 PM Friday, Aug 08 @ 2 PM
“Whatever you are, be a good one.”
Name Birth Date Name Birth Date
Kelly Weaver 7/01 Kirby Ford 7/02
John Blevins 7/03 Ricky StPierre 7/04
Ronald Thien Sr. 7/05 Shaun Leffler 7/05
Roy Baumgartner 7/06 Kenneth Washburn 7/07
Tracy Carr 7/08 John Herring 7/09
Richard Bontrager 7/10 Larry Roberts 7/10
Regina Harrison 7/10 Raymond Compton 7/11
Mitchell Boyer 7/13 Jerry Graham 7/17
Cordell Hull 7/18 Lucinda Johnson 7/19
Jason Dinius 7/20 Michael Rigney 7/23
Lisa Reese 7/25 Robert Bushee 7/27
Jeffrey Cornett 7/27 Terry Pugh 7/29
Pauline Smith 7/29 Brenda Allen 7/30
William Reames 7/31
Name Date Hired Name Date Hired
Michael Tompkins 7/23/02 Jeffrey Killion 7/12/04
Ernst Rencher Jr. 7/19/04 Betty Brockhaus 7/05/05
Nicole Grimes 7/10/06 Mitchell Boyer 7/17/06
William Thompson 7/17/06 Joshua Brooks 7/31/06
Shane Griffiths 7/31/06 John Blevins 7/16/07
John Wood 7/17/07 Kenneth McKeehan 7/24/07
Kenith Combs 7/29/07 Ernst Daughton 7/31/07
The Stork Market Report
Paul and Cassie James welcomed a new granddaughter, Catherine Clare, on June 6th. Cate
weighed in at 7 pounds and 3 ounces, and was 20 inches long.
Your Performance is Hiner’s Score
By Shannon Rudy
The Department of Transportation uses two scores, Carrier out of service rates and Safestat
scores, to determine how safe carriers are and when they need to be audited.
Hazmat Out of Service (OOS): Each month Federal Motor Carrier reports the OOS for each
carrier compared to the national average. The national average OOS rate for hazmat is 5.39%.
Hiner does not carry many hazmat loads so just a few out-of-service reports will make our rate
higher than the national average. The primary reason for most drivers getting an OOS report is
load securement. Even if the driver thinks the freight will be fine without straps or bars to hold it
in place, it needs to be secured. Problems with tires and lights can also contribute to getting
pulled over. How do we avoid OOS reports? Secure your loads; do your inspections, and keep
your log book current. Should you have any questions on how to secure your cargo, call the
Safestat scores fell in May for drivers and for vehicles. Since March, 2008 Safestat scores
improved by over 5 points for drivers and 4 points for vehicles. When reading the Safestat score,
the lower the score the better.
Many thanks to our drivers and shop personnel for decreasing our Safestat scores and
striving to be the safest fleet we can be.
From the American Red Cross
You may already under stand the concept of ergonomics. In simple terms, it means improving
the fit between your body and as activity. Adjusting your work space (or driver’s seat) to fit your
height is an example of using ergonomics. The result is increased comfort and efficiency.
Musculoskeletal disorders (MSDs) are injuries often associated with repetitive strain or damage
to muscle, tendons, nerves, and joints. Although most MSDs most frequently affect the back and
wrists, your whole body is at risk. Left untreated, an MSD may limit your range of motion or
reduce your ability to grip an object.
The American Red Cross wants you to learn some or the major factors that increase your risk of
MSDs. This way, you can take steps to prevent MSDs or control the symptoms you may already
have. Read the statements below and check any boxes that apply to you.
I type with my wrists bent backward while at a computer. --Moving your fingers with
your wrists bent backward produces more pressure on the wrists.
I perform frequent repetitive motions.--Fatigue and muscle-tendon strain can develop
when you use the same set of muscles over and over again.
I bend at the waist or twist when lifting objects.--Awkward positions overwork muscle,
tendons, and joints.
I lift, push, or pull objects throughout the day.--Tasks that require forceful exertion and
great muscle strength place large demands on your body.
I do not always use the right tool for the job.--Using the correct tool makes the job easier
on your body.
I often grasp tools with my fingers.--Grasping tools with your whole hand reduce the
force needed to complete the task.
I forget to take breaks while working.--If you move your body in the same way for a long
time, you are at a greater risk for MSDs.
I am under stress.--When under stress the body tires faster.
I often find myself stretching to reach my work.--Reaching more than 14 to 18 inches can
be awkward. It also reduces your leverage so you need to use more force.
I forget to adjust my work area to fit my task.--Having your work area at the proper
height reduces stress on your body.
The more checks you have, the greater risk for MSDs.
MSDs often begin with discomfort. A muscle may swell or ache, as if it has been overused or
slightly strained. Some people may feel tingling or numbness. You may wake up at night with
the sensation of pins and needles, like when you have slept on your arm too long. At first the
discomfort may come and go. But with time, signals may become constant. Muscle weakness
and nerve problems may develop. Fortunately, by applying ergonomic principals, you may
reduce signals or avoid these problems altogether.
One way we can all reduce our risk is to correct our posture. Whether you stand or sit, neutral
posture places the least amount of stress on your body. To find neutral, line up your ears,
shoulders, and hips in a straight line. Keep you head upright and relaxed while you do this. If
you are holding your breath or your shoulders are hunched toward your ears, try again. Your
shoulders should be level, with your arms near your sides. You can rest your body by returning
to the neutral position often.
There are many ways in which you can reduce body strains. We will explore more suggestions in
the next news letter.
Paul’s Point of View
By Paul James
Tony Dungy said in his book, Quiet Strength, “I believe the best way to achieve success …is by
attention to detail and a commitment to the fundamentals—doing ordinary things better than
This is true in football, trucking and anything else you do. Details and fundamentals are one of
the most important things you can pay attention to. And one of the most important aspects of the
fundamentals is the communication aspect.
Many of you have heard me say that 90 % of our problems are caused by lack of communication.
In every aspect of our company, it is extremely important to lay out the details through proper,
and if necessary, painfully detailed communication about how, what and why we are asking
someone to do something. This, I believe, is what makes an outstanding company, and
Think back to some of your own personal problems. If you had communicated properly, in detail,
what negative life changing events would not have happened? Could you have avoided hard
feelings, misunderstandings, and huge upset?
It is no different with our team at Hiner Transport. Timely, quick, and detailed communication
solves problems before they happen, time and time and time again. If Payton Manning calls the
audible signal at the line and the guard does not hear it or has not prepared for the game, it may
cost Manning his career as a result of an injury due to a missed block.
If you think this comparison makes no sense in relationship to our business, think again. Poor
service through poor communication can mean losing a customer; you sitting and getting no
miles. Poor communication on directions may cost you your license, your job, or may kill
someone, not mention the cost of the equipment and down time. All because someone did not
communicate or update the details.
Coach Dungy is right. Doing ordinary things (communicating) better than anyone else will help
us be successful. Let’s use self motivation to execute on this basic fundamental,