Mid-market companies in the manufacturing, wholesale
distribution, and business services industries require
low-risk solutions with fast implementation times and
little to no up-front investment, resulting in quick ROI
realization.
Accelerate CRM OnDemand for mid-market firms
provides the following key functionality:
Easy to Use – the solution provides a quick
implementation time based upon entries specified
within the setup questionnaire. Clients can modify
and expand the entire footprint as their business
scales
Easy to Implement – the initial implementation Oracle CRM Call Center On Demand is the only hosted
stages are sped up such that clients can begin testing multichannel support application that can be deployed in
personalized business transactions within days days, not months-without upfront capital expenditures or
integration costs. Agents can work efficiently from
anywhere in the world with 360-degree views into
Why Oracle CRM On Demand? customer interactions and real-time business intelligence.
Oracle® CRM On Demand is the ideal solution for Oracle CRM On Demand Analytics combine real-time and
companies of any size; allowing you to accelerate sales, historical pre-built and ad hoc reports as well as
improve marketing, and consistently deliver top-notch customizable dashboards. It is the only CRM solution that
customer service. That's why more companies of all delivers actionable insight at the speed of business.
types and sizes trust Oracle CRM OnDemand to
centralize vital customer and sales data and gain real-
Methodology
time snapshots of customer interactions.
CD Group uses a proven seven step implementation
Oracle CRM On Demand Sales delivers a methodology to ensure the success of your project. With
comprehensive set of tools that automate, simplify, and over 100 full time business and technology consultants,
manage all the information your sales organization needs. we have all the resources you need to get up and running
It gives you control over your accounts, lets you build quickly and successfully.
realistic forecasts, and gives you real-time view into your
STAGE 1 STAGE 2 STAGE 3 STAGE 4 STAGE 5 STAGE 6 STAGE 7
pipeline. And by giving you a 360-degree view of your
customers, it helps you focus on creating sales instead of
searching for information.
Oracle CRM On Demand Services consistently gives
Integration
you up-to-date information agents need so they don't just
solve problems, they truly build customer satisfaction. Oracle CRM On Demand is the only solution available on
And high customer satisfaction translates to increased the market that provides Web Services support as well as
revenue. With the centralized knowledge base in Oracle pre-built integration to Oracle business applications and
CRM OnDemand, you will be able to continually improve other applications to fully integrate your extended
service effectiveness by keeping your agents trained. enterprise with the power of CRM.
Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.
Long recognized as a leading technology innovator–Oracle 100% reference-able and loyal customer base. We bring our
provides an integrated suite of applications that can provide proven methodology, rich repository of templates and tools
companies with immediate access to complete, high quality and most of all, industry best practices to every engagement
business information. and that ensures successful and on-time delivery of our
projects.
With a rich understanding of Oracle technology and a
results-oriented approach to mission-critical business For more information on CD Group, or to schedule an
systems and consulting services, CD Group successfully engagement, please visit www.cdgroup.com
implements Oracle applications to help you:
Gain strategic advantage and make informed business Oracle Accelerate-Unlimited Possibilities
decisions with immediate access to accurate information for Limited Budgets
in a single database
Oracle and its partners recognize that growing businesses
Boost productivity, cut costs, and increase revenues
with limited resources demand comprehensive business
through operational efficiency, process automation, and
solutions that are low-cost, low-risk, and provide industry-
enterprise integration specific functionality and faster time-to-value.
Reduce risk and quickly transform your business for
Oracle Accelerate delivers a complete set of applications,
increased time-to-benefit
rapid implementation tools, and an extensive partner system,
so midmarket businesses can maximize their budgets and
As an Oracle Accelerate partner, CD Group can ensure that
achieve real business value quickly. Utilizing a fixed-scope
our consultants remain at the forefront of Oracle technology
approach, Oracle Accelerate substantially reduces the
and that our clients receive the highest level of technical
complexity of more traditional, large-scale implementations.
expertise and professional consulting services available.
For customers interested in a rapid, low-risk approach, Oracle
CD Group has been serving the mid-market manufacturing,
Accelerate provides the opportunity to leverage world-class
wholesale distribution, and business services industries for
functionality at unprecedented entry-level value.
over 17 years and has established itself in the market place
as a prime and quality implementer of Oracle applications. For more information about Oracle or the Oracle Accelerate
CRM OnDemand solution, please visit
www.oracle.com/accelerate
Service Overview: CRM OnDemand Offering
CD Group’s CRM OnDemand Accelerate solution includes
industry best practices and supporting business flows for
About CD Group
mid-market manufacturers, wholesale distributors, and Founded in 1992, CD Group is a
business service firms. nationwide consulting firm head-
quartered in Atlanta, GA and is a
leading provider of software and
Getting Started from Decision to Go Live: services for small and medium- Phone: 678-268-2000
email: info@cdgroup.com
The Process for Success sized businesses. CD Group's
www.CDGroup.com
employees specialize in linking
CD Group has built its Oracle Applications practice by business strategy and processes 5550 Triangle Parkway,
gaining a deep understanding of the mid-market industries with IT capabilities to drive Suite 200
that we operate in and by addressing the business issues of Norcross GA 30092
financial improvement.
these customers in user groups and other industry forums.
By providing innovative solutions, top quality resources and
full life cycle turn-key projects we have built a reputation of
Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.