Medical Transcription, a Typical
Back Office Operation Services in
BANGLADESH
Presented by
Sharif N. Ambia
Managing Director
Technosoft Transcription Limited
at
the conference
on
Integration of LDCs in Digital
Economy
What is the Project?
Maintenance patients’ record are mandatory, and
doctors dictate for transcribers to make the
document and save their valuable time
Operation
Downloading*
Transcription
Quality Management*
Uploading
Size: 30 W/S
Operational Diagram
of Transcription Project
S e r v e r in U S A
IN T E R N E T
V O X F ile
BDM I
T E X T F ile
C lie n t
F or E xport
I n t e r n e t M a c h in e
TTL
of W o r k S t a t io n
SER V ER
TTL
V O X F ile
V O X F ile
T E X T F ile
T E X T F ile A f t e r P r o c e s s in g
Features & Advantages of
the Service
Features
Time bound(24 hours)
High Accuracy Demand
Confidentiality
Advantages
12 hours forward time zone
Competitive Rate
Important Part of the
Business
Marketing/Procurement of Job
Main Market: USA, Canada
Demand Supply gap is assumed
to be around 20%
Requirements
Infrastructure
Good Telecommunication facility
Global Connectivity
Uninterrupted Power Supply
Educational & Technical Expertise
Good English background
Independent H.R. Development Program
Low/Mid Level IT Expertise
Operational
A setup in USA
Target
To became a performer in USA market
Retention of clients
Gradual Improvement of Transcriptionist
to Q.C. ratio