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Chapter Summary/Lecture Organizer
I. THINKING - Thinking involves using information and knowledge to perform such mental activities
as reasoning, solving problems, producing and understanding language, drawing conclusions, and
expressing and comprehending thoughts.
A. Cognitive Building Blocks – Thinking involves three basic building blocks – mental images,
concepts, and language. A mental image is a representation of a sensory experience. Concepts are
mental representations of a group or category and help us simplify and organize information. We
learn concepts by at least three major methods – artificial concepts, natural concepts, and
hierarchies. While artificial concepts are precisely defined and may not be as expedient, natural
concepts rely on prototypes or a ―best example‖ which can be quicker and more efficient.
Hierarchies are concepts that have been ranked with specific subcategories within broader
concepts.
C. Problem-Solving - Problem solving is defined as a series of thinking processes we use to reach a
goal that is not readily attainable. The three major steps in problem solving are preparation,
production, and evaluation:
1. Preparation - As the first step, preparation involves identifying given facts,
distinguishing relevant from irrelevant facts, and defining the ultimate goal.
2. Production - During the production stage, possible solutions, called hypotheses, are
generated. There are two major procedures for generating hypotheses--by using
algorithms and heuristics. Algorithms are problem-solving strategies that always
eventually lead to a solution. They often involve trying out random solutions to a
problem in a systematic manner (e.g., 2 x 10 = 2 + 2 + 2...all the way to 10). Heuristics
are rules of thumb or educated guesses developed from previous experience that involve
selective searches for appropriate solutions to problems. Heuristics generally, but not
always, leads to a solution. The three most valuable heuristics are means-end analysis,
working backward, and creating sub-goals.
3. Evaluation - The final step in problem solving, evaluation, involves appraising
hypotheses to see whether they satisfy the conditions of the goal as it was defined in the
preparation stage.
Psychology at Work: Heuristics and Your Career –
Three problem-solving heuristics (working backward, means-end analysis, and creating
subgoals) are presented as a model to help students decide on the many choices of majors
and careers.
Psychology at Work: Recognizing Barriers to Problem Solving –
Barriers to problem solving include: 1) mental sets (only using methods that have worked
in the past rather than trying new ones, 2) functional fixedness tendency to see only
familiar uses for well-known objects), 3) confirmation bias (the
tendency to seek out and
pay attention to information that confirms existing positions or beliefs, while ignoring
contradictory information), and 4) availability heuristic (basing the probability of events
on how easily recalled, and representativeness heuristic (estimating the probability of an
event based on how well a previous prototype.
Critical Thinking/Active Learning: Solving Problems in College Life: The critical
thinking exercise allows students to practice the three major problem solving strategies
(algorithms and heuristics) and two specific heuristics (means-end analysis, working
backward, and creating sub-goals).
D. Creativity - Creativity is the generation of ideas that are original and useful. Creative
thinking involves originality, fluency, and flexibility. Two distinct types of creative thinking
include: convergent, where the person works toward a single solution to a problem; and
divergent, in which the person tries to generate as many solutions as possible
II. LANGUAGE
A. Characteristics of Language - Human language is a building block of thinking, enables us
to communicate our thoughts and feelings in creative and complex ways, and is largely
learned rather than instinctive like other animals. Phonemes are the basic speech sounds;
they are combined to form morphemes, the smallest meaningful units of language. Phonemes,
morphemes, words, and phrases are put together by rules of grammar (syntax and semantics).
Syntax refers to the grammatical rules for ordering words in sentences; semantics refers to
meaning in language.
A. Language and Thought – The Whorf hypothesis is presented as an intriguing hypothesis
that theorizes language determine our perceptions of reality. Some researchers suggest that a
more tenable position is that language influences thought. Several examples are presented to
support Whorf’s linguistic relativity hypothesis.
B. Language Development – Stages and theories of language development are explored. The first
prelinguistic stage begins with the newborn’s reflexive cry and becomes more purposeful. At
about 2 to 3 months, babies begin cooing and around 4 to 5 months they start babbling. The
linguistic stage begins near the first year. Around 2 years, a pattern called telegraphic speech
begins and by age 5 children have usually mastered the basic rules of grammar. Most theorists
believe that language acquisition is a combination of both nature and nuture. Noam Chomsky
believes that humans are born ―pre-wired‖ with an ability to put words together in a meaningful
way and possess a type of language acquisition device (LAD) that enables a child to analyze
language and extract the basic rules of grammar.
C. Animals and Language – Nonhuman animal use of language is explored. One of the most
successful studies taught apes nonvocal language using American Sign Language. In another
study, dolphins were taught to understand sentences that varied in syntax and meaning. Although
evidence suggests that animals can learn language, skeptics suggest that animals are being trained
to respond for rewards., but it is less complex, less creative, and more rule-laden than human
language.
III. INTELLIGENCE
A. What is Intelligence? - There are numerous definitions for intelligence. Charles
Spearman viewed intelligence as a single factor, which he termed general intelligence (g).
L. L. Thurstone viewed it as seven distinct mental abilities; J. P. Guilford viewed it as 120
factors; and, Raymond Cattell viewed it as two types of "g"--fluid intelligence and crystallized
intelligence. Contemporary theorist, Howard Gardner, proposes a theory of multiple intelligences
and has identified eight different types of intelligence and suggested that teaching and assessing
should take into account people's learning styles and cognitive strengths. Robert Sternberg,
another contemporary theorist, developed a triarchic theory, which emphasizes three separate but
related aspects of intelligence—the internal components, the use of these components to adapt to
environmental changes, and the application of past experiences to real-life situations. The text
defines intelligence as the global capacity to think rationally, act purposefully, and deal
effectively with the environment.
Psychology at Work: Multiple Intelligence and Your Career – Students are given an
opportunity to explore Gardner’s multiple intelligence and possible careers. Table 8.5.
B. How Do We Measure Intelligence? - Most IQ tests are intended to predict abilities needed for
school success. There are several individual IQ tests, the major ones being the Stanford-Binet,
and the Wechsler. The Stanford-Binet measures primarily verbal abilities of children aged three
to sixteen. Although the Stanford-Binet also has sub-scales that can measure adults, most often
adult IQ scores are measured using the Wechsler Adult Intelligence Scale. There are actually
three separate Wechsler intelligence scales, each designed to test distinct age levels verbal and
nonverbal abilities. In order for any test to be scientifically acceptable it is necessary for the test
to include three basic requirements: standardization, reliability, and validity. Standardization is
the process of giving a test to a large number of people in order for the norms for the test to be
developed and ensuring the procedures for administering the test are formalized so that all people
who administer the test do so in exactly the same way. Reliability is a measure of the stability of
test scores over time. Good tests will return similar scores when given to the same person at
different times. Validity refers to how well the test measures what it is intended to measure. An
IQ test is considered valid if it predicts grades in school.
IV. THE INTELLIGENCE CONTROVERSY
A. Extremes in Intelligence – The validity of intelligence testing is explored for measuring the
extremes in intelligence - mental retardation and giftedness. Mental retardation is defined as an
IQ less than 70 and has significant deficits in adaptive functioning. The causes of mental
retardation include both genetic and environmental. Giftedness includes people with especially
high IQs often including only the top 1 or 2%.
Research Highlight: How Do We Explain Differences in IQ?- Research into the
influences of biology and genetics on intelligence reveals the importance of brain size
and efficiency. The results of the powerful Minnesota Study of Twins Reared Apart
strongly emphasize the influences of heredity.
Gender and Cultural Diversity: Are IQ Tests Culturally Biased? - IQ Test scores are
influenced by both environment and heredity. The gender and cultural diversity section
explores the controversial book--The Bell Curve by Hernstein and Murray. The problem
of African-Americans and other minorities scoring lower than whites on IQ tests is
discussed. Lowered school success for many children can be traced to lack of school
readiness and language barriers. Programs such as Head Start combat these problems by
providing early education for low-income children.
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