Invitation to Tender - Cleaning and waste removal for the

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					Invitation to Tender –
Operation of on-campus
bookshops and the
provision of off-campus
bookshop services to
the University of South
Australia
                       LODGEMENT OF TENDERS
  Tenders must be lodged in the tender box at the address shown.
Tenders must be in plain envelopes or wrappings endorsed as follows:
TENDER FOR THE OPERATION OF ON-CAMPUS BOOKSHOPS AND THE
    PROVISION OF OFF CAMPUS BOOKSHOP SERVICES TO THE
              UNIVERSITY OF SOUTH AUSTRALIA


           Closing Time and Date: 2:00pm 15 June 2010


                          The Tender Box
                    University of South Australia
                  Reception, Level 1, 101 Currie St
                       ADELAIDE SA 5000
                                                        Part A Invitation and Instructions




Part A - Invitation and Instructions                                               3
1.   Background: Introduction to the University of South Australia                 3
2.   General                                                                       4
3.   Services Description                                                          5

Part B - Conditions of Tender                                                      6
1.   Defined terms                                                                 6
2.   Communications                                                                7
3.   Tender Documents                                                              7
4.   Lodgement of Tender                                                           8
5.   Tenderers’ warranties, representations and acknowledgements 8
6.   Acceptance and evaluation of Tenders                                          9
7.   The University's discretion                                                10
8.   Intellectual Property                                                      10
9.   Confidential Information and return of Tender Documents                    11

Part C - Contractual terms - Draft Licence Agreement                            13

Part D - Scope of Services                                                      14

Part E - Tender Form                                                            15

Part F - Tender Schedule                                                        17




                                                                                 Page 2,,
                                                                                       Part A Invitation and Instructions



Part A - Invitation and Instructions
1.          Background: Introduction to the University of South Australia
            The University of South Australia was founded on 1 January 1991 through the amalgamation of
            the South Australian Institute of Technology and the Magill, Salisbury and Underdale campuses
            of the South Australian College of Advanced Education. However, it traces its history back to
            some of the earliest and most influential educational institutions in South Australia, dating back
            to the nineteenth century, including the South Australian School of Art, and the South Australian
            School of Mines and Industries. Since its founding, the University has earned a reputation as a
            national leader in collaborative research and has been recognised nationally for innovation in
            teaching. The University has South Australia's largest intake of international students. The
            University of South Australia is committed to educating professionals; creating and applying
            knowledge; serving the community; maintaining cultural diversity amongst its staff and students;
            and providing equitable access to education for greater numbers of people. In this way, the
            University continues to build on the long-standing traditions of its antecedent institution.

            The University is spread over five campuses, two in the Adelaide CBD, one each in the Adelaide
            suburbs of Magill and Mawson Lakes, and one in the regional city of Whyalla, 400 km north of
            Adelaide. It has recently commenced providing teaching services from its Mt Gambier Regional
            Centre. In addition, the University carries out its ancillary and support operations from a
            number of business locations within the Adelaide metropolitan area.

            The University’s onshore student population numbers some 29,000 persons, of whom
            approximately 6,500 are international students. In addition the University employs
            approximately 2,400 full time equivalent staff, excluding casuals.

               No. of Students       City East   City West     Magill       Mawson Lakes            Metro Campus

     Australia as values               5985        7414         5580            3674                     22653

     Africa                             35          48           12              43                       138

     Asia                              1099        2674         349             1352                      5474

     Central America                     0           4           0               4                          8

     Central Asia                        1           3           0               1                          5

     Eastern Europe                      2          11           1               3                         17

     Middle East                        43          40           9               52                       144

     Nth America                         9          46           8               31                        94

     Nth Europe                          8          50           4               3                         65

     Pacific                             8          14           0               7                         29

     Sth America                         5          20           3               0                         28

     Sth East Europe                     4           6           0               1                         11

     Sth Europe                          3           8           0               3                         14

     unknown                            71          124          43              48                       286

     Western Europe                     25          75           14              30                       144

     ( Blank )                           0           1           0               0                          1

     All Home Residences               7298        10538        6023            5252                     29111




                                                                                                                 Page 3,,
                                                                                                Part A Invitation and Instructions



                                  No. of Staff                            City       City        Magill     Mawson            Metro
                                   as values                              West       East                     Lakes         Campus
  Academic                                        Teaching and Research     245        208           142         150              745

                                                  Teaching only                  5          0           0           2                  7

                                                  Research only              26         68            24          147                 265

                                                  Other function             13         12            16           18                 59

                                                  ACADEMIC TOTAL            284        288           182          298                1052

  Professional, Security & Grounds, Document      Research only                  3          7           0          42                 52
Services
                                                  Other function            584        192           137          398                1311

                                                  PROFESSOINAL TOTAL        585        199           137          433                1354

  Total                                                                     869        487           318          730                2404


           All metropolitan campuses (City West, City East, Mawson Lakes and Magill) of the University
           have a Campus Bookshop which is currently managed by a commercial operator pursuant to a
           Licence Agreement, which expires on the 30th June 2010. In addition the University’s 2 regional
           campuses at Whyalla and Mount Gambier are currently serviced by a combination of an online
           and transit bookshop service.

           The University is seeking to appoint a suitably qualified operator with commercial experience in
           the provision of the following bookshop services to all University of South Australia campuses:

                  Campus specific textbooks and readers
                  Campus specific non-text course equipment
                  Computer software and storage media
                  General books, newspapers and magazines
                  Stationery and related products
                  UniSA merchandise and memorabilia
                  Greeting cards, stamps, phone cards, bus tickets

2.         General
2.1        Invitation to Tender
           This document invites prospective Tenderers to submit a Tender (in accordance with the
           Conditions of Tender) for the operation of on campus bookshops at the University of South
           Australia’s 4 metropolitan campuses (City West, City East, Mawson Lakes and Magill) as well as
           the provision for an off-campus service for the 2 regional campuses at Whyalla and Mount
           Gambier.
2.2        Structure of Tender Documents
           The Tender Documents comprise the following parts:
           Part A - Invitation and Instructions
           Part B - Conditions of Tender
           Part C – Contract / Draft Licence Agreement
           Part D - Scope of Services
           Part E - Tender Form; and
           Part F- Tender Schedule

                                                                                                                         Page 4,,
                                                                                 Part A Invitation and Instructions


2.3   Timetable: Closure of Tenders
      Tenders will be accepted up until 2:00pm (Adelaide time) on 15 June 2010. The University may
      vary this date or time in its absolute discretion.

3.    Services Description
      The Scope of Services and service requirements are as set out in Part D.
3.1   Tender Schedules
      Tenderers must complete and include with their tenders the Tender Schedule set out in Part F.
3.2   Contract / Licence Agreement
      Successful Tenderers will be required to enter into a Licence Agreement with the University on
      the terms set out in Part C of the Tender Documents.
3.3   Site Plans
      Site plans can be accessed via the following UniSA website link
      http://www.unisa.edu.au/about/campuses/default.asp
      Note- the current campus bookshops are located in the following buildings:
      City West – approx 188m² Barbara Hanrahan Building level 2
      City East – approx 103m² Centenary Building level 3 (relocating operation to the upper level of
      Building A)
      Mawson Lakes – approx 160m² Building A level 1
      Magill – approx 119m² Building A level 1


3.4   Tender Preparation
      All Tenders must be prepared and lodged in accordance with clause 4 of the Conditions of
              Tender.
      It is the Tenderer's responsibility to ensure that its Tender complies with the requirements of the
               Tender Documents. A Tenderer who fails to comply with the requirements of the Tender
               Documents risks exclusion from evaluation.

4.    Tender Form and Tender Schedules
      Each Tenderer is required to complete the Tender Form (set out in Part E) and each of the
             Tender Schedules (set out in Part F).
      Failure to comply with paragraph (a) may result in a Tender being excluded.




                                                                                                          Page 5,,
Part B - Conditions of Tender
1.    Defined terms
1.1   Defined terms
      In Invitation to Tender unless the context otherwise requires:
      Business Day means any day other than a Saturday, Sunday or Public Holiday in Adelaide South
      Australia.
      Closing Date means 15 June 2010
      Closing Time means 2:00 pm (Adelaide time) on the Closing Date.
      Conditions of Tender mean the terms and conditions as set out in this Part B of the Tender
      Documents.
      Confidential Information means:
      any document, drawing, information or communication (whether in written, oral or electronic
             form) given to the Tenderer by the University which is in any way connected with the
             Services;
      the fact that the Tenderer has submitted a Tender and the terms of its Tender;
      all notes and other records prepared by the Tenderer based on or incorporating information
              referred to in paragraphs (a) or (b); and
      all copies of the information, notes and other records referred to in paragraphs (a), (b) or (c),
      but does not include information which:
      (e)     the Tenderer creates (whether alone or jointly with any third person) independently of
              the University; or
      (f)     that is public knowledge (otherwise than as a result of a breach of confidentiality by the
              Tenderer, any permitted disclosee, or any other Tenderer).
      Conforming Tender means a Tender that:
      (a)    is in an envelope endorsed ‘TENDER – OPERATION OF ON-CAMPUS BOOKSHOPS AND
             THE PROVISION OF OFF-CAMPUS BOOKSHOP SERVICES TO THE UNIVERSITY OF SOUTH
             AUSTRALIA’
      (b)    contains all information required by these Conditions of Tender;
      (c)    conforms to the formalities required by these Conditions of Tender; and
      (d)    clearly notes any clarifications and qualifications to the Tender Documents.
      Contract means the contract between the University and the Successful Tenderer containing the
      provisions set out in Part C of these Tender Documents (the Licence Agreement).
      Location for Lodgement means The Tender Box, University of South Australia, Reception, Level
      1, 101 Currie Street, Adelaide, South Australia, 5000.




                                                                                                    Page 6,,
                                                                                   Part B Conditions of Tender


      Tender means the documents required by these Tender Documents to be duly completed and
      executed by or on behalf of the Tenderer and lodged with the University in accordance with
      these Conditions of Tender.
      Tenderer means a person lodging a Tender in accordance with the Tender Documents.
      Tender Documents mean the documents described in clause 2.2 of Part A.
      Tender Schedules means the schedules set out in Part E of the Tender Documents, which are
      required to be completed and returned as part of the Tender.
      University's Representative means an employee of the University holding the position of Deputy
      Director: Facilities Management and or nominee.

2.    Communications
2.1   Communications between the University and the Tenderer
      Unless otherwise agreed in writing with the University, all communications between the
      Tenderer and the University material to the preparation of the Tender must be in writing.
      Michael Elias: Manager: Commercial Services
      UniSA
      GPO Box 2471
      Adelaide SA 5000
      michael.elias@unisa.edu.au
2.2   Requests for information
      The University is not obliged to respond to any request by a Tenderer for additional information
             or clarification of the Tender Documents.
      The University will not be bound by:
             any verbal advice or information irrespective of who provides such advice; and
             any written advice or information unless it is signed by the University's Representative.

3.    Tender Documents
3.1   Addenda
      The University may amend the Tender Documents at any time before the Closing Date and the
             Closing Time, in which case a written addendum will be issued by the University to all
             Tenderers.
      No explanation, elaboration, interpretation of, or amendment to the Tender Documents will be
             effective unless it is in the form of a written addendum issued by the University.
      Any addenda issued under this clause 3.1 will become part of the Tender Documents.
3.2   Accuracy of tender documents
      The Tenderer must make it own interpretations, deductions and conclusions from the
      information made available and from its own investigations and accept full responsibility for
      those interpretations, deductions and conclusions.
3.3   Discrepancies, errors and omissions
      If a Tenderer discovers an error, discrepancy, ambiguity, incompleteness, omission or other issue
      arising in connection with the Tender Documents or any other information provided by or on
      behalf of the University, and the Tenderer considers that the error, discrepancy, ambiguity,


                                                                                                      Page 7,,
                                                                                    Part B Conditions of Tender


      incompleteness, omission or other issue is material to the preparation of its Tender, the
      Tenderer must immediately advise the University (in writing).

4.    Lodgement of Tender
4.1   General
      Six copies of the Tender Documents and any supporting documentation must be delivered to the
              Location for Lodgement by the Closing Time on the Closing Date.
      If the Tender is not delivered to the Location for Lodgement by the Closing Time on the Closing
              Date, it may be rejected at the discretion of the University irrespective of the reason why
              it is late.
4.2   Tender inclusions
      Each Tender must include all items as detailed in PART F – Tender Schedules.
4.3   Conforming Tender
      The University will evaluate all Conforming Tenders.
      To submit a Conforming Tender, the Tenderer must submit a Tender in accordance with these
             Conditions of Tender.

5.    Tenderers’ warranties, representations and acknowledgements
5.1   Tenderers to inform themselves
      By lodging a Tender the Tenderer will be taken to;
      have examined the Tender Documents and any other information made available to the
             Tenderers by the University for the purposes of tendering;
      have examined all information relevant to the risk, contingencies and other circumstances
             having an effect on its Tender and accounted for those risks, contingencies and
             circumstances in the Contract Price offered by it;
      have formed its own views and opinions as to all of the information provided, and all risks,
             contingencies, constraints and all other circumstances which might influence or affect its
             Tender and/or its ability to carry out its obligations under the Tender Documents; and
      have acknowledged that it has not relied in making its Tender on any warranty or representation
             made by the University, except where expressly provided in the Tender Documents.
5.2   Exclusion of claims against the University
      By lodging a Tender, the Tenderer warrants and represents to the University that:
      the Tenderer is in all respects an independent tenderer and that no collusion has taken place
             between the Tenderer and any other prospective tenderer or interested party in the
             preparation of the whole or any part of the Tender;
      the Tenderer will not have any claim against the University or any employee, consultant, agent
             or contractor of the University (whether under the law of tort, contract, quantum meruit
             or otherwise) arising out of, or in connection with:
             the Tender Documents or any information provided by or on behalf of the University
                    (including incompleteness, errors, discrepancies, ambiguity or any other
                    inadequacy);



                                                                                                       Page 8,,
                                                                                    Part B Conditions of Tender


             the University exercising any discretions conferred on it by these Conditions of Tender
                    (including its decision to accept or reject a Tender);
             any of the matters and things relevant to the Services in respect of which the Tenderer
                     must satisfy itself under these Conditions of Tender; or
             any costs, expenses or other liabilities incurred by the Tenderer in preparing a Tender or
                    otherwise in connection with a Tender (whether or not a Tender is lodged with,
                    or accepted by, the University) including any costs incurred by the Tenderer in
                    providing any further information or carrying out any further work and/or
                    services at the request of the University, in connection with the Tender; and
      all information contained in its Tender is accurate and not misleading.

6.    Acceptance and evaluation of Tenders
6.1   Evaluation criteria
      Tenders may be assessed against the following criteria, which may be weighted, at the
      University's sole discretion.
      CAPABILITY and COMPETENCE:
         Demonstrated capability of providing the Services stated in the scope of services including
          appropriate staffing levels and suitably qualified and trained employees.
      EXPERIENCE and REFEREE COMMENT
         Current client references, preferably in the tertiary education sector.
         Systems to effectively measure performance against the service requirements.
      QUALITY MANAGEMENT and BUSINESS SYSTEMS
         Compliance with quality assurance systems to nationally or internationally recognised
          Quality Systems Standards.
         Company Capability - business operations, nationally and more specifically in South
          Australia.
      FINANCIAL STABILITY
         Financial Stability
      OHS and OTHER
         Occupational Health and Safety and Environment Systems.
         Industrial Relations
      Nothing in this clause infers that the University will necessarily accept any Tender.


6.2   Currency of Tender
      Tenders will remain valid for acceptance for six calendar months following the Closing Date, until
             such time as written notice has been received by the University from the Tenderer that
             the Tender has been withdrawn.
      A Tenderer must not, before the expiry of six calendar months:
             withdraw or revoke;
             vary, amend, change (including by way of addition or qualification); or


                                                                                                       Page 9,,
                                                                                      Part B Conditions of Tender


              otherwise do anything which affects its Tender once submitted,
              unless the University expressly agrees in writing.
6.3   Acceptance of Tender
      A Tender will not have been accepted by the University unless and until the Tenderer and the
      University have executed the Contract.

7.    The University's discretion
7.1   University's evaluation
      The University may, in its absolute discretion:
      consider, or refuse to consider, any Tender which does not conform or comply with the
             requirements of the Conditions of Tender;
      in its evaluation and assessment of Tenders:
              apply such criteria as the University sees fit having regard to the evaluation criteria
                     detailed in clause 6.1 of these Conditions of Tender;
              disregard part of any Tender that the University considers ambiguous, erroneous or
                     incomplete;
              request further information from the Tenderer; or
              request or allow the Tenderer to amend its Tender;
      decide not to accept the lowest price Tender or any Tender at all, or decide not to proceed with
             the work the subject of the Tender;
      award to any Tenderer any part, or the whole of, the work under the Tender Documents;
      award parts of the work under the Tender Documents to different persons (whether or not they
             are Tenderers);
      reject any Tender for any reason; and/or
      elect to negotiate with the preferred Tenderer or Tenderers with a view to modifying the scope,
              terms, conditions, and other matters applicable to finalising contractual arrangements,
              but is under no obligation to do any of the above.
7.2   Unsuccessful Tenderers
      The University is:
      not obliged or required to give any reasons to any unsuccessful Tenderer or to disclose any
              matter in relation to the successful Tenderer; and
      not responsible for any, and will not pay for, costs, expenses or losses which may be incurred by
             a Tenderer (successful or otherwise) in the preparation of the Tender or any negotiations
             arising in relation to a Tender.

8.    Intellectual Property
      The Tender Documents will, at all times, remain the property of the University.
      All rights of intellectual property, including copyright, in the Tender Documents and other
               documents supplied to the Tenderer by or on behalf of the University, are the property



                                                                                                        Page 10,,
                                                                                    Part B Conditions of Tender


             of the University and must not be used by the Tenderer for purposes other than the
             preparation of the Tender.

9.    Confidential Information and return of Tender Documents
9.1   Use and disclosure
      Each Tenderer:
      may use the Confidential Information only for the purposes of preparing a Tender in response to
            this Invitation to Tender; and
      must keep confidential all Confidential Information except:
             for disclosure permitted under clause 9.2; and
             to the extent (if any) the Tenderer is required by law to disclose any Confidential
                     Information provided that the Tenderer has complied with clause 9.4.
9.2   Permitted disclosure
      Each Tenderer may disclose Confidential Information to persons who:
      have a need to know for the purposes of this Tender (and only to the extent that each has a
             need to know); and
      before disclosure:
             in the case of the Tenderer's officers, employees and consultants, have been directed by
                     the Tenderer to keep confidential all Confidential Information; and
             in the case of other persons, have agreed in writing with the Tenderer to comply with
                     substantially the same obligations in respect of Confidential Information as those
                     imposed on the Tenderer under this clause 9;
             (each a Direction).
9.3   Obligations
      The Tenderer must:
      ensure that each person to whom it discloses Confidential Information under clause 9.2
             complies with its Direction; and
      immediately notify the University of, and take all steps to prevent or stop, a suspected or actual
            breach of a Direction.
9.4   Disclosure by law
      If a Tenderer is required by law to disclose any Confidential Information to a third person the
      Tenderer must:
      before doing so:
             notify the University; and
             give the University a reasonable opportunity to take any steps that the University
                     considers necessary to protect the confidentiality of that information; and
      notify the third person that the information is confidential information of the University.
9.5   Return of Tender Documents
      All Tender Documents and other information provided by or on behalf of the University to the
      Tenderer and copies produced by the Tenderer, must be returned to the University at the

                                                                                                      Page 11,,
                                                                            Part B Conditions of Tender


address to which Tenders are to be submitted within five Business Days of receipt of a written
request to do so by the University.




                                                                                              Page 12,,
Part C - Contractual terms – Draft Licence
Agreement

 Adobe Acrobat
   Document




                                             Page 13,,
Part D - Scope of Service
The Service provider will operate the 4 metropolitan on-campus bookshops (City West, City East,
Mawson Lakes and Magill) and as a minimum provide the following services:

       Campus specific textbooks and sale of student readers (refer to documents below)
       Campus specific non-text course equipment
       Computer software and storage media
       General books, newspapers and magazines
       Stationery and related products
       UniSA merchandise and memorabilia
       Greeting cards, stamps, phone cards, bus tickets

In addition, the service provider is to provide off-campus bookshop services to the University’s
regional campuses at Whyalla and Mount Gambier via an online and transit service during study
period 2 and 5. (February and June)


Note: the City East campus bookshop operation will be relocating to the upper level of Building
A at City East. It is expected that the Service provider will be required at the Service provider’s
cost to fit out the tenancy. (shelving, security gates, service counter, signage, floor coverings and
any other loose furniture and displays).
Additional Information – Student Readers
What is a reader?
A reader is a collection of copyright-compliant readings, usually supplementary (ie not essential
for passing the course) but rather a selection of additional material a student might want to read
in order to expand their knowledge and improve their understanding and performance in the
area. Readers are printed by the University’s in-house printing business: Document Services.

The document below is purely for information purposes only – it sets out the current University
in-house Reader process.


Readers+Procedures
       .doc

The spreadsheet below details the anticipated volume and sales value of Readers to be sold at
the 4 metropolitan campuses.


ReaderSales_2007&
    2008.xls

How are readers priced?
The University is prohibited from generating revenue from the sale of readers. The price of a
reader must only represent the costs directly associated with its production and distribution.
Readers must be ordered through Document Services and costed by Document Services.

Note: The Service Provider will be expected to sell Student Readers in all campus bookshops and
to regional campuses – these Readers will be prepared and dispatched by UniSA to either a
central warehouse or direct to the campus bookshops (as determined by the service provider.




                                                                                              Page 14,,
Part E - Tender Form
To:   The University of South Australia
      C/- Level 1, 101 Currie Street, Adelaide SA 5000
      (Please complete company details - name and address of company and contact person)
      …………………………………………………………………………………………………………………………………………
      …………………………………………………………………………………………………………………………………………
      …………………………………………………………………………………………………………………………………………
      ACN     …………………………
      ABN …………………………. with its registered office situated at …………………………….
      …………………………………………………………………………………………………………………………………………
      ……………………………………………………………………
1.    OFFERS to provide for the operation of on-campus bookshops and the provision of off-
      campus services to the University of South Australia as set out in Part D and otherwise in
      accordance with the terms, conditions and requirements contained in the Tender
      Documents as amended or clarified by Addenda numbered [            ] inclusive.
2.    ACKNOWLEDGES that:
      a.     The University does not guarantee the correctness of any information provided
             prior to submission of this tender;
      b.     The University does not guarantee that the information provided is adequate for
             the purpose of this Tender;
      c.     the Tenderer makes this tender based on its own investigations and
             determination;
      d.     a Tenderer who lodges a Tender which is unsuccessful is not entitled to any
             redress against the University, and the University's decision in awarding the
             Tender will be final;
      e.     to the extent permitted by law, the Tenderer will not have any redress against
             the University as a result of the University exercising any, or all, of its rights in
             relation to this Invitation to Tender
      f.     all information contained in this Tender is accurate; and
      g.     all intellectual property rights, including copyright, in the documents supplied by
             or on behalf of the University, are the property of The University and must not be
             used for purposes other than the preparation of this Tender; and
3.    DELIVERS with this Tender in accordance with the Conditions of Tender 6 copies of:
      a.     the Tender Form; and
      b.     each of the Tender Schedules,
      Appropriately completed.




                                                                                              Page 15,,
SIGNED THIS                   day of 2010




If Tenderer is a company with more than one director, sign below
Executed by
                                                                                                               ←
                                               ←
Signature of director                                    Signature of director/company secretary
                                                         (Please delete as applicable)

Name of director (print)                                 Name of director/company secretary (print)




If Tenderer is a company with one director only, sign below
Executed by

                                               ←
Signature of sole director and sole company              who states that he or she is the sold director
secretary                                                and the sole company secretary of the
                                                         company.

Name of sole director and sole company
secretary (print)




                                                                                                   Page 16,,
Part F - Tender Schedule
Each of the following requirements must be addressed in full and separately:
       Please detail your company’s Vision and Customer Service philosophy.
       Trading hours – please indicate the proposed trading hours January to December.
       Customer Service – please demonstrate your commitment to and experience in customer
             service. Evidence may include previous market analysis or testimonials from appropriate
             stakeholders.
       Please provide evidence of your ability to carry out all aspects of the service provision.
       Please provide details of previous services affected in the past three years with particular
              reference to any contracts attained in the Higher Educational Sector.
       Details of quality control arrangements.
       Schedule detailing staff employment classifications (i.e. fulltime, part time, casual etc), length of
              service, training (including OHS&W) qualifications.
       A statement of all equipment that you propose to use in delivering the service (for example: core
              operating system/s, point of sale, online technology etc).
       Names and addresses of at least three referees (preferably in the Higher Education Sector), who
             could be contacted concerning your ability to fulfil the terms of the proposed agreement.
       A copy of your detailed transition and implementation plan detailing how you will transition to
              the leased accommodation on each of the campuses and how you will implement your
              service delivery model including critical timelines.
       Evidence that you have relevant public liability insurance of $20,000,000.
       Audited financial statements for the last three years, or in the case of a new company or
              business organisation, the proposed share holding, financial and management structures,
              together with financial and management expertise of the management team.
       Please detail how you will build relationships with students and lecturers and specifically how
              will you go about addressing any fears of shortages and or reliability of supply of text
              books.
       Alternative technologies - what alternatives to printed texts are you able to provide.
       Please detail in full your pricing arrangements including discount structures, profit margins,
              purchasing arrangements etc.




                                                                                                      Page 17,,
        Please provide the following consolidated financial data – Textbooks only:
                                         AUD$ 2008/09           2007/08       2006/07


Total Textbook Sales (gross)
Total Cost of Sales                      _______________________________________
Total Gross Profit


Discounts
Advertising & Marketing
Depreciation
Wages & Salaries (inclusive of all on-costs)
Occupancy costs / Rental expenditure
Interest and other financing costs
Other costs / overheads*                 ______________________________________
Net Surplus / (Deficit)
                   *specify
        How will you go about providing the off-campus bookshop services to the regional campuses of
              Whyalla and Mount Gambier and state whether additional costs will be incurred by the
              students and staff.
        Will you provide online ordering and dispatching services – if so how will it work and detail
                whether additional costs will be incurred by students and staff.
        Student Readers - please detail in full how you will manage the sale of Readers to students
               across all campuses – from liaising with the University’s printing operation to point of
               sale and dispatching and any associated costs that may be incurred by the University
               and or students.
        Please populate the attached excel spreadsheet for your top 200 textbooks sold (by volume in
               2010) detailing textbook title and publisher, supplier, cost price (excluding GST), sale
               price (excluding GST) and discounts offered.


   Top 200 Sales



        Please detail in full how you currently source your text books and other materials including but
               not limited to contractual arrangements with publishers and suppliers and any other
               third parties.
        Licence Fee - please complete at least one or all of the following ‘Licence Fee’ options
               (excluding GST)
                   Please refer to Part C Draft Licence Agreement




                                                                                                    Page 18,,
Option A : Annual Licence Fee per campus


Option B: Annual Licence Fee as a % of sales per campus


Option C: Combination of an Annual Licence Fee plus % of sales per campus


Option D: Other – please specify




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