Kuldeep Kumar

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					                               Kuldeep Kumar
                                  Curriculum Vitaé

Citizenship: USA & Canada                            Residency: US & Hong Kong

Flat C6, Jockey Club Hall                            e-mail:
Academic Exchange Building
City University of Hong Kong
81 Tat Chee Ave
Kowloon, HONG KONG                                   Tel: +852-2


Professor and Associate Director of Executive DBA (Doctorate in Business
Administration) Program (June 2006 to date with remote work between Jan-May 2008
- 2011): City University of Hong Kong, Hong Kong. The City University of Hong Kong
is a triple accredited (AACSB, EQUIS, AMBA) College of Business and is ranked
among the top business schools in Asia.

Professor of Information Systems (Tenured): College of Business Administration,
AACSB accredited, Florida International University, Miami, Florida, Since 2000

Professor Global Business Process Sourcing, Department of Information Systems and
Change Management, Faculty of Management and Governance, University of Twente,
Enschede, The Netherlands, since Nov. 2010


A: PUBLICATIONS (My research interests are summarized on page 3; a complete list of all
my publications can be found starting page 7 in this document):

B: RECENT GRANTS (Since 2006): 3, one each from US National Science Foundation;
Korean National Science Foundation, Hong Kong CERG (Hong Kong National Science

C: CITYU HONG KONG DBA PROGRAM: The City University of Hong Kong is a triple
accredited (AACSB, EQUIS, AMBA) accredited College of Business and is ranked
among the top research business schools in Asia. As the Associate Director of the
program from its inception, I have been responsible for designing and executing key
features of this program as well as recruiting and mentoring senior executive students in

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the program. DBA Program ( was launched and first cohort of 26
senior executives (scholar-practitioners, mainly at the CxO and some at Board Chairman
level)) were recruited in Fall Semester 2006. Since then, this highly successful program is
currently in its fifth cohort and recruiting for the sixth cohort. The CityU DBA is a “by
doctoral dissertation” research degree. The major innovations developed by me for this
approach include, a spiral approach to problem-driven research; a lean, just in-time
approach to course-work; and a community-based approach to collaborative learning.
These approaches have considerably streamlined and accelerated the research design and
execution processes; ensured high levels of both rigor and relevance; and high retention
rates. I am also responsible for designing and teaching the research methods courses, and
guiding the progress of the scholar-practitioners’ research.

D: CO-CHAIR GDW FOUNDATION: GDW (Globally Distributed Work) Foundation is a
Bangalore, India based non-profit Foundation ( It is a
partnership between leading universities and industries in US, Europe, and Asia. I,
together with my co-chair of the foundation, Prof. Krishna of the Indian Institute of
Management – Banglaore (IIM-Bangalore) founded the Foundation, built its industry
university-partnerships, and established its Conferences and Workshops, and its
successful five-country Advanced Masters Program in Management of Global

The GDW-AMPM Program (
includes IIM-Bangalore, India; sda Bocconi, Milan Italy; UCLA, Los Angeles, USA;
University of Mannhiem, Germany; and City University of Hong Kong, Hong Kong,
China. The program currently is in its fourth cohort with 30 mid to senior level
executives; and is currently recruiting its fifth cohort.

The mission of the GDW Foundation is to promote research and education in Globally
Distributed work (GDW). Globally Distributed Work (GDW) is an emerging area of
modern business practice addressing management of work distributed geographically
across nations, economies, and cultures. The concept of GDW includes globally
distributed knowledge work, offshore and near-shore product development and R&D,
Global IT Services and IT-enabled services, global software development, business
process and knowledge process outsourcing, and global manufacturing and logistics
supply chains. It includes both outsourced work as well as work distributed to and
conducted at MNC-owned or Joint-Venture companies and work-units at various sites
around the globe.

In addition to providing a forum for collaboration for its industrial and academic partners,
the foundation also organizes GDW Conferences and workshops
( and an advanced Masters
program in the Management of Globally Distributed Work
( .

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The following table summarizes my current research interests. The rows of the table
identify the general topic areas; the columns the application areas within which these
topics are explore. Research in these areas includes both that I am currently doing in
collaboration with colleagues, previous doctoral students, and current doctoral students.
A list of my current and pervious doctoral students is provided starting page 16 of this

                           APPLICATION AREAS
TOPICS            Business     Supply Chain   Management of
                  Process      Management     R & D and
                  Management   (Inter-        Product
                               Organizational Development
Management &
Design of
and Flexibility
and Agility
Organization &
Work Design
Coordination &
Control Theory
Knowledge &
& Agent

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PhD            1984       Management Science/Systems
                          School of Business Administration
                          McMaster University, Hamilton, Canada

M.B.A.         1972       Information Systems
                          School of Business Administration
                          McMaster University, Ontario, Canada

B.Tech.        1970       Aeronautical Engineering
                          Indian Institute of Technology
                          Kanpur, India

C.G.A.         1979       Certified General Accountant, Ontario, Canada

Rational Institute 2001   Certificate in Systems Analysis using UML

BaaN Institute 1998       a. BaaN Dynamic Enterprise Modeling Course
                          b. BaaN Advanced DEM Course
                          c. BaaN ERP-Transition

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Jan 2000-Jul 2008   Professor and Chair of IS Research (Part-Time):
                    Rotterdam School of Management, Faculty of Business,
                    Erasmus University, The Netherlands

Jan 2000- Jul2005   Ryder Eminent Scholar and Professor, Florida International

Oct.96- Dec. 99     Professor/ Chair of Information Management (Tenured),
                    Rotterdam School of Management, Faculty of Business,
                    Erasmus University, Rotterdam,

Oct. 99-Dec. 99     Visiting Professor, Faculty of Business, Nanyang Technological
                    University, Singapore

2000-2004           Various Guest seminars for students at Management Development
                    Institute (MDI), Gurgaon, New Delhi, India

Sept.91- June 98    Associate Professor, (Tenured),
                    Computer Information Systems, Department
                    College of Business Administration, Georgia state University
                    Atlanta, Ga. 30303, USA

Aug.94-Aug.95       Ir. Cor Wit Endowed Chair of Information Systems (visiting)
                    Rotterdam School of Management, Faculty of Business, Erasmus
                    University, Rotterdam, The Netherlands

1997                Visiting Professor, ESADE Executive Program on ERP and
                    Supply Chains, ESADE, Barcelona, Spain

Jun 94-2000         Visiting Professor , Focus on Information Systems
                    sda Bocconi, Bocconi University, Milan, Italy

May 1993-95         Visiting Professor, International MBA/MBI
                    The Rotterdam School of Management, Erasmus University
                    Rotterdam, The Netherlands

Sept.92- May 93     Doctoral Co-ordinator, Computer Information Systems
                    College of Business Administration, Georgia state University
                    Atlanta, Ga. 30303, USA

Jan.86-Aug.91       Assistant Professor, Computer Information Systems Department
                    College of Business Administration, Georgia State University

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                    Atlanta, Ga. 30303, USA

Jan,1983-Dec.1985   Assistant Professor, Management Information Systems
                    The Accounting Group & The Faculty of Mathematics &
                    Computer Science, University of Waterloo, Waterloo, Canada

1979-1982           Research Assistant, Information Systems
                    McMaster University, Hamilton, Canada

1998                Baan Institute Netherlands, BV. Senior Scientific Advisor for
                    Research and Education Projects of the BaaN Institute,
                    March 1998 – December 1999

1997                CYCO Consulting: Consultant on Design Methodology for
                    Cost-Benefit Analysis and Implementation of Document
                    Management Systems

1979-79             Accounting Systems Officer, City of Toronto, Canada

1976-79             Project Manager and Supervisor Systems, McMaster University,

1973-76             Project Leader, Sr. Systems Analyst, Consumer Gas Co., Toronto,

1972-73             Senior Programmer, Canada Permanent Trust Company

1972                Programmer and Sales Trainee, Burroughs Business Machines

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Offshoring and the global distribution of work: Implications for task interdependence
theory and practice, Journal of International Business Studies, Volume 40, Number 4,
May 2009 , pp. 642-667(26), with Paul van Fenema and Mary Ann von Glinow

“Agent-Based Negotiation and Decision Making for Dynamic Supply Chain Formation,”
Engineering Applications of Artificial Intelligence Volume 22, Issue 7, October 2009,
Pages 1046-1055, with Dr. Minhong Wang, Huaiqing Wang, Doug Vogel, Dickson K.W.

“Developing Flexible Business Process Management Systems Using Modular Computing
Technologies,” Global Journal of Flexible Systems Management” With Wang,
 Minhong 2009, Volume :10, Issue : 1

"Towards Agility in Design in Global Component-Based Development,” with Kotlarsky,
J., Oshari, I., Kumar, K., and Hillegersberg, J.V., Communications of ACM, Vol. 51
No.9, September 2008, p.123-127

Business process flexibility through the exploration of stimuli,” with Narasipuram, M.
Gil Regev, Alain Wegmann, International Journal of Business Process Integration and
Management, Vol 3, Issue 1, 2008, pp 36 -46

“Bank-in-a-Box: An ICT architecture for enabling agile transformation of financial
services,” with Jos van Hillegersberg, Managerial Finance, 2008, Vol.34 Issue 6, Page

“Globally Distributed Component-Based Software Development: an exploratory study of
knowledge management and work division,” with Kotlarsky, J., Oshari, I., Kumar, K.,
and Hillegersberg, J.V, Journal of Information Technology, Vol. 22, 2007, p. 161-173

"Managed Socialization: How Smart Companies Leverage Global Knowledge", Moitra,
D. and Kumar, K. Knowledge and Process Management, Vol. 14, Issue
3, 2007, pp. 148-157

 “Promoting Tourism Destination Image.” with Govers, R., Go, F.M., & Kumar, K.
Journal of Travel Research, 2007, 46 (1): 15-23.

“Virtual Destination Image: A New Measurement Approach”, with Govers, R., Go, F.M.,
& Kumar, K., Annals of Tourism Research, 2007, 34 (4): 977-997.

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" Interaction Technology: Speech-Act Based Information Technology Support for
Building Collaborative Relationships, & Trust" with Irma Becerra-Fernandez; Decision
Support Systems, Vol. 23, 2007, p. 584-606

“Aligning IT Components to Achieve Agility in Globally Distributed System
Development,” Communications of ACM, with Daniel Lee, Kai Lim, Pradeep Bannerjee,
Jos van Hillegersberg, and K.K. Wei, October 2006, Vol. 49, No. 10, pp. 49-54

“Intense Collaboration in Globally Distributed Work Teams: Evolving Patterns of
Dependencies and Coordination,” with Paul C. van Fenema and Mary Ann Von Glinow;
in Elsevier JAI Series in Management. June 2005

“New Architectures for Financial Services Industry,” with Jos van Hillegersberg,
Communications of the ACM, Special Section on ICT in Financial Services Industry,
May 2004, Vol. 47 No. 5, p. 26-30.

“Bank-in-a-Box: Skandia’s Agile and Customizable Financial Services Platform,” with
Claus Alexandersen and Jos van Hillegersberg, Honorable Mention, Society of
Information Management, Paper Award Competition, 2003,,

“A Model of Virtual Organization: A Structure and Process Perspective;” with Wanda
Sabeel, T.M. Verduijn, and L. Hagdorn; Electronic Journal of Organization
Virtualness, Vol.4 No.1, 2002, pp.1-16

“ICT and Supply Chain Management,” Communications of the ACM, June 2001.

"ICT-Enabled Coordination of Dynamic Supply Webs," Christiaanse, Ellen and Kuldeep
Kumar, International Journal of Physical Distribution and Logistics Management,
special issue on Supporting Supply Chain Management through an IT/IS Infrastructure,
Volume 30, Number 3 /4, 2000, pp. 268-285

“ERP: Evolution and Experiences”, Kumar, K. and van Hillegersberg, J.,
Communications of the ACM, April 2000, vol. 43, no. 4. 23-26

“Using Meta-Modeling to Integrate Object-Oriented Analysis, Design, and Programming
Concepts,” with Jos Hillegersberg, in Information Systems, Vol. 24, No. 2, April 1999.

“Merchants of Prato - Revisited: Towards a Third Rationality of Information Systems”
co-authored with Han G. van Dissel and Paola Bielli, MIS-Quarterly; Vol. 22, No. 2,
June 1998. awarded BEST PAPER AWARD, in 1999

“Sustainable Collaboration: Managing Conflict and Co-operation in Inter-Organizational
Systems,” with Han G. van Dissel, MIS-Quarterly, Vol.20, No.3, Sept. 1996

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“La Collaborazione Possible: Gestire I conflitti e la cooperazione nei sistemi informativi
interorganizzativi,”( in Italian); with Paola Bielli and Han G. van Dissel, Economia &
Management, No. 4, 1996

“Conflicten en Samenwerking bij Interorganisatorische Informatiesystemen: Classificatie
en Risco-analyse,” (in Dutch) ; with Han G. van Dissel, Informatie, 1995, Vol. 37, No. 9

“Strategies for Incorporating Formal Methods in Software Development,” with Martin
D. Fraser and Vijay K. Vaishnavi Communications of the ACM, October 1994

“Informal and Formal Specifications: Bridging the Gap,” with Martin D. Fraser and Vijay
K. Vaishnavi, IEEE Transactions on Software Engineering, May 1992

“Methodology Engineering: Een voorstel om te komen tot situationeel specifieke metho-
ontwikkeling,” (in Dutch), with R.J. Welke and Han G. van Dissel, Informatie, Vol.33
No. 5, 1991

“Post-Implementation Evaluation of Computer-Based Information Systems: Current
Practices,” Communications of the ACM, Vol.33 No.2, Feb. 1990

“A Cross-Cultural Comparison of Information Systems Designer Values,” with Niels
Bjorn-Anderson, Communications of the ACM, Vol.32 No.5, May 1990

 “User-Cube: A Taxonomy of End-Users,” with William Cotterman, Communications of
the ACM, Vol 32 No.11, Nov. 1989


“Developing Flexible Business Process Management Systems Using Modular Computing
Technologies,” with Maggie Wang, Proceedings of GLOGIFT 2008, Stevens Institute of
Technology, NJ, June 14-16, 2008, p. 318-335

“Restoring the Viability of PhD Programs in Information Systems: Getting Past Denial
and Targeting Non-Traditional Markets,” with Richard Welke, and Ron Weber, Senior
Scholar Consortium, International Conference on Information Systems, December 11-
12, 2007, Montreal, Canada;

“Defining Requirements for Business Process Flexibility”, with Narasipuram M.,
Proceedings of the BPMDS06 of CAiSE 2006, Luxembourg, June 4-9, 2006, pp 137-148

“Coordination and Collaboration for Distributed Teams: Case of Object-Oriented/
Component-Based Software Development”, with Julia Kotlarsky and Jos van
Hillegersberg Proceedings of the Workshop on Global Software Development,
International Conference on Software Engineering (ICSE), Orlando, Florida, May

12/04/11                                                                                     9
“An Activity Theory approach for studying the Dynamics of Knowledge Sharing”
Proceedings of the Thirty-Fifth Hawaii International Conference on System Sciences
(HICSS-35), Jan 7-10, 2002, with Niels-Ingvar Boer and Peter van Baalen,; selected as
the BEST PAPER in the Knowledge Intensive Processes minitrack and nominated for best
paper award in the Decision Technologies for Management track of the HICSS.

“The Implications of Different Models of Social Relations for understanding Knowledge
Sharing” accepted for the Third European Conference on Organizational Knowledge,
Learning, and Capabilities , with Niels-Ingvar Boer and Peter van Baalen.OKLC – 2002,
April 5-6, 2002. Athens, Greece

“Towards a Global Software Development Architecture”, with Julia Kotlarsky, and Jos
van Hillegersberg, Proc. of 2001 Information Resources Management Association
International Conference: Managing Information Technology in a Global Economy,
Edited by M. Khosrowpour, Idea Group Publishing.

"Trading Partner Trust in E-Commerce Participation" - 21st International Conference in
Information Systems (ICIS), Dec 10th - 13th 2000, - with Pauline Ratnasingam,
Brisbane, Australia - pp 544-552 - 2000

"The Importance of Inter-Organizational-Trust in Business to Business E-Commerce
Participation - Case Studies in New Zealand" with Pauline Ratnasingam, 11th Australian
Conference in Information Systems - Dec 6th-8th, Brisbane, Australia - pp 71-84 -

“Object-Modelling Framework: A Meta Modeling Approach to the Integration of OO
Analysis and OO-Programming,” with Jos van Hillegersberg and Richard J. Welke,
Proceedings of the 31st. HICSS, 1998, IEEE Computer Society Press, Los Alamitos
ed. H. J. Watson. Los Alamitos: IEEE Computer Society, 323-332 (1998).

 “The Barrier Model: Towards a Theory of Managing Globally Distributed Projects,”
accepted, with Paul van Fenema, Proceedings of the European Conference on
Information Systems, June 1998.

“Will a dominant standard for Object-Oriented System development emerge?” van
Hillegersberg, J. and Kumar, K., In: Proceedings of HICSS-30, IEEE, (1997).

“Will a Dominant Standard for Object-Oriented System Development Emerge?,” With
Jos van Hillegersberg, Proceedings of the 30th. HICSS, 1997, p. 29-38, IEEE Computer
Society Press, Los Alamitos, CA.

“Directions in Object-Oriented Systems Development Research,” with Jos van
Hillegersberg and Richard J. Welke, Proceedings of the European Conference on
Information Systems, 1996, Lisbon, Portugal, July 2-4, 1996. p.633-646.

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“Offshore Outsourcing: A Country Too Far,” with Leslie Willcocks, Proceedings of the
European Conference on Information Systems, 1996, Lisbon, Portugal, July 2-4, 1996
pp. 1309-1326,

“War and Peace: Conflict and Co-Operation in Inter-Organizational Information
Systems,” with Han van Dissel and Richard J. Welke, Proceedings of the European
Conference on Information Systems, 1995, Athens, Greece, June 1-3, 1995, Medal
awarded for second place in research category,

“Supporting Soft Systems Thinking with Groupware: a Proposal,” with Sajda Qureshi
and Gert-Jan de Vreede TIMS International Conference, Singapore, June 1995; (lightly

“Using Meta-Modelling in Understanding Object-Oriented Programming,” with Jos van
Hillegersberg ,ECOOP Conference/Workshop on Learning, Training, and Teaching
Object Technology, Aarhus, Denmark, August, 1995; (lightly refereed)

“Using Meta-Modeling in Software Maintenance,” with Jos van Hillegersberg,
The International Conference on Software Maintenance, Nice France, 1995,

“An Exploratory Study of the Impact of User Participation and Socio-Technical Systems
Methodology on System Success: A Case Study Approach,” with Lillian Fok, 1994
Proceedings of the Annual Meeting of the Decision Sciences Institute, Honolulu,
Hawaii, Nov. 1994

“The Social Process Model of User and Systems Developer Communication and
InterAction: A Conceptual Model,” with Jack Marchewka, 1994 Proceedings of the
Annual Meeting of the Decision Sciences Institute, Honalulu, Hawaii, Nov. 1994

“Do CASE Tools Contribute to the Productivity and Quality of Requirements
Verification Task,” with Metta Ongkasuwan, Proceedings of the Second International
Conference of the Decision Science Institute, June 1993, Seoul, Korea,

“Lack of Attention to Socio-Organizational Concerns in Systems Development: An
Explanation Based upon Hogarth’s Judgemental Bias Theory,” with Jong-Uk Kim, and
R.J. Welke, Proceedings of the Second International Conference of the Decision
Science Institute, June 1993, Seoul, Korea

“Organizational Context of IT Innovation, Adoption, and Use,” with Nancy Russo 1993
Proceedings of the Decision Science Institute, Washington, DC, Nov. 1993,

“Stategy for View Integration for Object-Oriented DataBases,” with Shugaung Hong,
The Third Beijing Conference for Young Computer Scientists, 1993, (lightly refereed)

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“Organizational Context for Information Systems Planning,” with Albert Harris,
Proceedings of the Decision Science Institute, Nov. 1992, San Francisco, Vol.2, pp.

“A Framework for Analysing the Nature and Extent of End-User Computing in
Organizations: A User-Cube Based Approach,” with William Cotterman, Proceedings of
the Hawaii International Conference on System Sciences-23, Jan.1990

“A Structured Stepwise Refinement Method for VDM (Vienna Development Method),”
with Fraser, Proceedings of the Ninth Annual National Conference on Ada
Technology, March 1990 (lightly refereed)

“Intelligent Test Bed: A Tool for Software Development and Software Engineering
Education,” with Conger, Proceedings of the Ninth Annual National Conference
on Ada Technology, March 1990 (lightly refereed)

“Appropriateness of Jackson Systems Development Method toObject-Oriented Design,”
with Sunil Kim, Proceedings of World Conference on Information/Communication
Processing, WOCON/INFOR 1989, Seoul, Korea, June 14-16, 1989

“Methodologies for Socio-Technical Systems Development: A Comparative Review,”
with Lillian Fok, and Trevor Wood-Harper, Proceedings of the International
Conference on Information systems (ICIS), 1986,

“A Multi-Attribute Uility Theory Approach to Information Systems Evaluation,” Best
Paper Award, Proceedings of the Administrative Sciences Association of Canada
(ASAC), 1985.

“Implementation Failure and System Developer Values: Myths, Assumptions, and
Empirical Evidence,” with Richard J. Welke, Proceedings of the International
Conference on Information Systems (ICIS) 1984,

 “LeCroy: The Story of a Globally Distributed Component-Based Development,” with
Julia Kotlarsky and Jos van Hillegersberg, (Based upon the submission, the doctoral
student Julia Kotlarsky, working with me and Jos van Hillegersberg, was selected for the
prestigious Phillip Law Award/Scholarship). The case will be published by the
European Case Clearing House (ECCH) in 2003-2004. The authors retain copyright.

“International Federation of the Red Cross - Choreographer of Disaster Management, The
Gujarat Earthquake”, INSEAD Case Series May 2002, with Irma Becerra-Fernandez,
Luk van Wassenhove, and Samii Ramina

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“IFRC: Preparing for Tomorrow’s Disasters” INSEAD Case Series May 2002, with Irma
Becerra-Fernandez, Luk van Wassenhove, and Samii Ramina

“Proceedings of The Eighteenth Annual Conference on Information Systems,” Editor-
in-Chief, Atlanta, Ga., December 1997,

“Virtual Operations and Agile Organizations,” Proceedings of the Erasmus workshop
on Virtual Operations, co-editors: Bernhard Katzy, K. Crowston, Paul van Fenema,
August 21-22, 1997, Rotterdam, The Netherlands

Information Systems Development for Human Progress in Organizations, eds. With
H.K. Klein

 “Methodology Engineering: A Proposal for Situation Specific Methodology
Construction,” with Dr. Richard J. Welke, book chapter in eds. W.W. Cotterman and
James A. Senn, Systems Analysis and Design: A Research Agenda, Wiley, 1992

“Co-Operation in the Information Age,” Inaugural Lecture (Oratie), Erasmus University,
April 16, 1998.

“Virtual Organizations and Dynamic Networks: Gossamer Webs of the Information
Age,” plenary address, ENTER 1998, IT in Tourism, Istanbul, January 1998

“Comparing The Doctoral Dissertation Process: USA and Europe,” First European
AIS/ECIS Doctoral Consortium, Invited Plenary Address, Cork, Ireland, May 1997

“Managing Virtual Organizations and Operations,” 1997 ISDSS Conference, Laussanne,
Switzerland, 1997, Invited Tutorial

“Replacing Trust with IT – or Replacing IT with Trust,” Keynote Address at the 1996
Australian Conference on Information Systems, Perth Australia, 1996

“Rise and Fall of Information Technology in The Prato Textile Industry,” University of
Manchester, May 1995

“Rise and Fall of Information Technology in The Prato Textile Industry,” Tillborg
University, The Netherlands May 1995

“Beyond Methodology Engineering,” Twente University, May 1995

“The Evolution of A Research Agenda: The Story of my Move into Inter-Organizational
Systems,” Erasmus University, April 1995

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“IT for Collaborative Advantage: IT Enabled Collaboration in Organizations,” Executive
MBA Symposium Keynote, Erasmus University, Nov. 1994

“Vision 2000: Role of Information Technology in the Organization of the Future,”
International MBA/MBI Opening Keynote, Erasmus University, September 1994

“Repository Support for Methodology Engineering,” Clark-Atlanta Naval Surface
Warfare Symposium, July 1993, Atlanta, Ga.

“Goal Congruence and Power Differences in Information Systems Development: An
Empirical Investigation,” Hong Kong University of Science and Technology, March

“”Emerging Research Trends in IS,” Hong Kong Polytechnic, March 1994

“A Conceptual Comparison and Synthesis of Problem Statement Language/Problem
Statement Analyser with Vienna Development Method (VDM), AIRMICS – Army
Institute for Research in management Information and Computer Systems, October,

“Upper Case: Implementation and Productivity Measurement,” CASE’88, 2nd. Annual
Workshop on Computer Assisted Software Engineering, Cambridge, MA., July 1988

“Methodology Engineering,” Proceedings of the CASE Studies 1988 Conference, with
Dr. R.J. Welke, Ann Arbor, 1988,

“Methodology Engineering,” TIMS Conference, Washington, 1988

“Methodology Engineering: An Adaptive Methodology for Systems Development,” U.S.
Department of Transport, Transportation Systems Center, 1988

“The Participant Value-Gap Model,” TIMS Conference, Copenhagen, 1985

“Organizational Context of IS Evaluation,” Proceedings of the ASAC 1985, Abstract

“ERA Based Analyst Support System for BIAIT,” ASAC 1981 University of Western
Ontario, and ACM-80 Nashville


2008-2010 CERG, Hong Kong, Co-PI with Prof. Doug Vogel, PI, Collaborative e-
Managerial Support for e-Science and e-Social Science, Project No. 149008, HK

12/04/11                                                                            14
2007-2009 US National Science Foundation, Co-PI. Grant: Global Cyberbridges – a
project to develop cross-national research projects involving researchers from USA,
China, Brazil, and Hong Kong USD 600,000.

2007-2008 Hong Kong Teaching and Research Grant, Co-PI Developing an OBTL
Framework for teaching Business Process Management, HKD 148,000

2005 Korean Research Foundation grant on Knowledge Management, with Dr. Jong
Kim, Dr. Shin, and Dr. Larry Sanders Korean Won 31,000,000 (USD 29,000)

2005-2007 EU-India Collaborative Research Project on Business Process Outsourcing
between Europe and India, with Dr. KulBhushan Saxena of Management Development
Institute, India, Euro 86,000.

2004 GDW Consortium Sponsorship for academic members of consortium Euro 45Kx3

2002       TNO – TRAIL Grant – Initial Investigation of Collaborative Planning in Supply
           Chains, Euro 11,000, with Thierry Verduijn of TNO, 2002-2003

2001 National Science Foundation Grant for studying Management of
     Globally Distributed Software Projects. $ 65,000

1998 European Union: ECU 210,000 (Approx. USD 225,000) Joint Collaboration
     Program between Management Development Institute, Gurgaon, India, and
     Erasmus University with minority participation from Delft University, The
     Netherlands and Adaptation Pvt. Ltd., UK.

1998 BaaN Institute; hfl 200,000 (USD 100,000), Research Advisor

1997-98 ICES Case Studies, KMR, Port of Rotterdam, hfl. 690,000 (approx. US$
       350,000) Principal Investigator and Project Leader

1997 CYCO Socio-Technical Methodology Project hfl. 40,000 (approx. US$ 20,000;
     Principal Investigator

1993 Software Sourcing Company, “Investigating Software Maintenance in a 4GL
     Environment, $ 10,000, Principal Investigator

1989 AIRMICS – Army Institute of Research in Management Information and
     Computer systems – member of a research team on Intelligent Test beds and
     Formal Methods for Development $ 90,000

1985 Society of Management Accountants, “Post Implementation Evaluation of IS”
     $ 30,050, Principal Investigator

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1985 Natural Sciences and Engineering Research Council of canada, $ 14,500,
     Principal Investigator

1985 NATO – North Atlantic Treaty Organization $ 5,695, Principal Investigator

1984 SSHRC: Social Sciences and Humanities Research Council of Canada Travel
     Grant, $ 300

1983 Center for Accounting Research, $ 10,000



           On November 6, 1998 I had the honor of conferring an Honorary Doctorate in
           Business Administration from the Faculty of Business, Erasmus University, on
           Professor Peter Checkland. This doctorate recognized his life time work in
           initiating and developing the area of “Soft Systems Thinking and Soft Systems
           Methodology.” The Faculty of Business, Erasmus University and Dr. Checkland
           nominated me as the honorary supervisor for conferring the degree.

Julio Ibarra, Director Ampath, FIU, Miami “Co-Evolution of Science and e-
Infrastructure,” Twente Technological University

Charles Lee, Managing Director, China, Cadbury Schweppes, “Modeling, Mapping, and
enabling Traditional Distribution Channels for Fast Moving Consumer Goods in China,”
CityU DBA Program

Micky Lo, Director IT Risk Management (Asia and Europe), Deutsche Bank, “Re-Design
of the IT Risk Management Function in Global Banks”, City U DBA Program

Markus Alsleben, Exec VP Strategic Planning, SAP Labs, Shanghai, China,
“Determniants of Work Distribution and Location across Globally Distributed Work
Sites,” CityU DBA Program.

Stephen Tang, Vice President, J.P Morgan, “Assessing and Managing the Costs and
Risks of Offshore Outsourcing,” City U DBA Program

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Fenella Chu, Director Operations, Dollar Stores, “Measuring the Value of Upstream
(Procurement) Supply Chains” CityU DBA Program

Ray Leung, Director, Marketing Communication, “Evolution of Marketing
Communication in Industrial Networks: The Case of a Global Semi-Conductor
Company, “ City U DBA Program

Pradeep Desai, PhD., Director Technology and Innovation Management, Philips
Innovation Campus, “Influence of Cultural-Differences in Global Software
Development.”, Institution, RSM, Erasmus University

Vipin Suri, Managing Director and CEO, SS Insights, Toronto, Melbourne, “Developing
the Service Configuration Strategy for Large Multi-National Corportations,” Twente
Technological University

Paola Bielli, “Adoption and Implementation of IT and ERP in Italian Industrial
Networks,” Erasmus University and Bocconi University, Milan.

Brian Li, CEO GP Group of Industries and GP Electronics, “Globalization of a Hong
Kong Chinese Company,” City U DBA, 2010

Deependra Moitra, VP Research Infosys, “Global R&D Outsouring: Implications for
Corporate Innovativeness and Agility,” Rotterdam School of Management, Erasmus
University, December, 2008

Heidi Alvarez, Associate Director, CHEPREO Project, “Developing I2 Based Virtual
Learning Communities”, 2006, Rotterdam School of Management, Erasmus University

Robert Grover,“Virtual Tourism Destination Image: Identities Constructed, Imagined
and Experienced,” November 2005, Co-Chaired with Prof. Dr. Frank Go at Rotterdam
School of Management, Erasmus university,

Julia Kotlarsky, “Methods and Tools for Managing Global Component-Based Software
Projects,” June 2005, Rotterdam School of Management, Erasmus University, co-chaired
with Dr. Jos van Hillegersberg

Niels, Ingvar Boer, “Knowledge Sharing in Organizations: Models of Social Relations”,
June 2005, Rotterdam School of Management, Erasmus University, co-promoted with
Peter van Baalan

Thierry Verduijn, (Consultant, TNO), “Dynamism in Supply Networks: Actor Switching
in a Turbulent Business Environment,” Rotterdam School of Management, Erasmus
University, September 2004

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Paul van Fenema, “Coordination and Control in Globally Distributed Project Teams,”
Erasmus University, The Netherlands, October 2002. (Dissertation was awarded cum
laude, the first for the Faculty of Business).

Andrea Ganzaroli, “Creating Trust between Local and Global Systems”, Erasmus
University, The Netherlands, October 2002, co-chair: Ronald M. Lee

Pauline Ratnasingam, “Inter-Organizational Trust in B2B e-Commerce,” Erasmus
University, November 2001.

Jos van Hillegersberg, “A Meta-Modelling Approach to Integration of Object-Oriented
Methodologies,” Erasmus University, September 18, 1997,

Jong-Uk Kim, “An Experimental Investigation of the Role of Representation Forms in
Requirements Analysis,” Georgia State University, August 1994.

Jack Marchewka, “The Effects of Power Symmetry and Goal Interdependence on User-
System Developer Interaction in Information Systems Development,” Georgia State
University, May 1993

Nancy Russo, “The Impact of Context on Innovation in Information Systems,” Georgia
State University, Summer 1993

Lillian Yee-Man Fok, “The Contribution of Socio-Technical Methods and User
Involvement to System Success,” Georgia State University, Spring, 1993

Metta Ongkasuwan, “An Investigation of the effects of Computer-Aided software
Engineering Tools, System-Complexity, and Systems Analyst Experience on system
Design Quality and Productivity: A Laboratory Experiment,” Georgia State University,

Steve Corder, “The Role of Knowledgable Resource Person in User Developed
Application Success and Risk,” Georgia State University, 1991

Albert L. Harris, “An Investigation of the Impact of Organizational Context Variables on
Information Systems Planning,” Georgia State University, 1989

Chintan Amrit, “Coordination Problems in Collaborative Software Development”,
University of Twente, The Netherlands, December 2008, Chair: Prof. Jos van

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Weiling Ke, “Factors Affecting Inter-Organizational Knowledge-Sharing Through IOS,”
National University of Singapore, Singapore, 2004, Chair: Prof. K.K. Wei

Paul Danvers Jackson, “Information Systems Development in Business Organizations:
Improving Information Systems Development Methodologies through the Integration of
Knowledge Transfer Guidelines”, Curtin University of Technology, Australia, 2003,
Chair: Dr. Jane Klobas

Juhu-Pekka Tolvanen, Jyvaskala University, Finland, defense November 21, 1998;
Supervisor Prof. Kalle Lyttinen.

Peter Hinson, “Use of GDSS in Small Groups,” Erasmus University, The Netherlands,
September 11, 1998, Chairman Dr. Hans Oppelland.

Ajanthe Dahanayke, “CAME: An Environment to Support Flexible Information
Modeling,” Delft Technical University, The Netherlands, Faculty of Public
Administration, Sept. 4, 1997, Chairman prof. Dr. Henk Sol

Adraina Hoogeveen, “The Long and Winding Road from IT Investments to Business
Performance,” Faculty of Economics,” Erasmus University, The Netherlands, Sept. 18,
1997, chairman prof. Dr. Hans Oppelland

Martijn Hoogweegen, “Modular Network Design: Assessing the Impact of EDI,” The
Rotterdam School of Management, Erasmus University, The Netherlands, Oct. 17 1997,
chairman prof. Dr. Peter Vervest

Yaun Gao, “Support Management in IS Project Planning,” Faculty of Economics,
Erasmus University, The Netherlands, Oct. 18, 1997, chairman prof. Dr. Hans Oppelland

Roger Bons, “Designing Trustworthy Trade-Procedures for Electronic Commerce,”
EURIDIS, Erasmus University, The Netherlands, October 1997, Chairman prof. Dr.
Ronald Lee.

Kees van Slooten, “Situated Metods for Systems Development,” Twente Technical
University, The Netherlands, May 1996, chairman, prof. Dr. Ron Stamper

Scott L. Schneberger, “Maintenance in the Client Server Environment,” Georgia State
University, CIS, 1995, chairman, Dr. Ephraim McLean

Seok-Joong Yoon, “An Investigation of IT’s Influence on the Relationship between
Environmental Uncertianty, Organizational Communication Patterns, and Reward
Systems,” Georgia State University, CIS, 1995, chairman, Dr. Ephraim McLean

Muyung-Hua Bang, “An Investigation of Variations in Korean Decision Makers’
Information Media Choice: An Eastern Perspective,” Georgia State University, Decision
Sciences, 1993, chairman, Dr. Bikramjit S. Garcha

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Lutfus Sayeed, “The Role of IT on Problem Identification,” Georgia State University,
Decision Sciences, 1992, chairman, Dr. Harvey Brightman

Seongtaek Rim, “The Partnership Between The Chief Information Officer and the Chief
Executive Officer: A Study of Perceptions,” Georgia State University, CIS, 1993,
chairman, Dr. Ephraim R. McLean

Leon Kappelman, “The Implementation of Computer-Based Information Systems: The
Respective Roles of Participation and Involvement in System Success,” Georgia State
University, CIS, 1990, chairman, Dr. Ephraim R. McLean

Kuk-Hie Lee, “KIDS: A Query and Inference System Based Upon Knowledge Indexed
Deductive Search,” Georgia State University, CIS, 1989, chairman, Dr. Arthur Nevins

Catherine M. Biese, “Assessment of Information system Function: A Study of the
IS/Organizational Interface,” Georgia State University, CIS, 1989, chairman, Dr. Ronnie

B.S. Vijayaraman, “An Empirical Study of End-User Computing Support in Large
Organizations,” Georgia State University, Decision Sciences, 1987, chairman, Dr.
Sidney Harris

Ingrid Erica Masak, “A Study of Student Designers’ Value Orientation with Respect to
Information Systems Development,” Summer 1985, University of Waterloo



GDW Advanced Masters Program in Management of Global Enterprise: This is a
five country, five university program (IIM-Bangalore, India; UCLA, USA; City
University of Hong Kong, China; sda Bocconi, Italy; and University of Mannhiem,
Germany). Together with my co-chair, Prof. Krishna of Indian Institute of Management,
Bangalore I designed, built, and am currently managing this program. Currently the
program is in its fourth of 30 upper-middle level executives

Doctorate in Business Administration Program, CityU of Hong Kong: May 2006 –
todate – continuing. Help recruit program, design curriculum, and am currently teaching

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business research courses. This is an innovative course in the sense that from the very
beginning the students practice the very practical skill of developing research proposals,
in addition to being immersed in the issues of research methodology and philosophy of

Executive MBA (FIU); MIS and Organization Design - Miami, Jamaica, Panama

MphasiS (EDS-Mphasis) Leadership Program: Designed and taught an executive
workshop for developing a corporate vision, mission, and strategy – a program tailored to
the the top 25 executives in the company - July 2005

FIU Executive Program for ExxonMobil Latina America, 2004, Miami

Executive Masters in International Business, 2003 Bolivia Program, Cochabama,

FIU-Erasmus Executive Program for TCS Regional Managers: 2002, Budapest,

IDE Executive MBA, Course IT and Organizations, Ecuador, 2002

FIU Executive MBA, IT and Organizations Course, 2000, 2001, 2002, 2003

Nanyang Technical University and Erasmus University, 2000 – Supply Chains
Executive Exchange Program: Lecture on ICT and Dynamic Supply Chains.

Erasmus Executive MBA/MBI, The Netherlands: Information Systems Development,
1997 and 1998;

Erasmus Executive MBA/MBI, The Netherlands; “Enterprise Resource Planning
Systems,” fall 1998;

RABO Bank MBA, Rotterdam school of Management: “Inter-Organizational
Systems,” 1997, 1998, and 1999; "Introduction to Information Systems in
Organizations" and "Information Systems Development" Spring 1999

ESADE, Barcelona, Spain, Business Process Innovation and ERP, May 1998

AKZO Nobel International: Process Re-Design for Customer Intimacy, 1997

CAP Gemini Netherlands, Managing Globally Distributed Project Teams, April 1998

sda Bocconi Focus Information Management, Milan, Italy, IT and Organizations,

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Florida International University
    College of Business, Representative to the College Faculty Senate 2001-2003
    College of Business Representative to the Research Funding Process Re-
       Engineering Committee 2003
    MIS PhD Coordinator 2000-2002/3

Erasmus University

              Chair of Information Management Group (consisting of 7 faculty plus
               international visitors) duties include duties both of a chairperson as well as an
               intellectual leader
              Help design the revised doctrandus IM major and minor curriculum,1997
              Designed the research mission for the Decision and Information Sciences

Georgia State University

            Doctoral Co-Ordinator, CIS: 1991-1994 - Redesigned the IS Doctoral Course
             Program; developed PhD student mentoring procedures
            Member of Master Curriculum Committee
            Faculty Development Committte, CBA, Member
            Department Planning Committee, CIS Department, Member
            Chairperson Recruitment and Selection Committee, CIS Department, Member
            President’s Task Force on Computing at Georgia State - Member; Chaired
             sub-committee on Goals and Strategy
            Committee on Survey of MIS Teaching Loads and Salaries, Chaired
            PhD Program Committee, Member 1990
            Undergraduate Curriculum Committee, 1989
            Chaired Committee for redesign of CIS 450, 1989
            Course Co-ordinator BA 201 - Undergraduate Core Course 1987-1990

University of Waterloo (1983-1985)

              Arts Faculty Representative to the Engineering Faculty Council
              Computers Committee
              Admission Policy and Review Committee
              Teaching Effectiveness Committee


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              ICIS 2003, Chair of the SIGACM Best Doctoral Dissertation Selection
              ICIS 2002, Barcelona, Co-Chair of The Doctoral Consortium
              ICIS 1997, Atlanta, Program Chair and Editor-in-Chief
              ICIS Executive Committee Member, 1996-1998
              ICIS Program Committee 1990, 1986, 1985


              Committee for Development and Implementation of CEMS SP-12 Course on
               IT-Enabled Virtual Operations
              Committee for Development and Implementation of CEMS SP-12 Course on
               Inter-Organizational Systems


            Information Systems Journal 1996-todate, Editorial Board
            Journal of Information Technology - 1996- todate, Editorial Board
            Journal of Global Information Technology – 1997 to date Editorial Board
            Vision - Journal of Management Development Institute of India, 1997- todate,
            Reviewer for Communications of the ACM, MIS-Quarterly, ICIS


           Invited Keynote Speaker 1998, ENTER’98, Istanbul, Turkey


           AIS/ECIS First Annual Doctoral Consortium - Faculty and Invited Speaker 1997


           Invited Keynote Speaker, 1995


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           Organizing Chair, Conference on Systems Development for Human Progress in

      Track Chair - DataBase Track, 1992


2005 Invited Plenary Keynote address PACIS 2005, Bangkok, Thailand

2005 Invited Doctoral Consortium Keynote, PACIS 2005, Bangkok, Thailand

2003 Society for Information Management Paper Competition, Honourable Mention.

2001 HICCS-35 Best Paper for Knowledge Intensive Processes Mini-Track, nominated
for best paper award.

1998-99 MIS-Q Best Paper Award

1995 2nd. Place Award for Research Papers at the European Confernce on Information
Systems, Athens, Greece

1991 GSU College of Business - Outstanding Researcher of the Year

1985 ASAC (Admin. Sciences Association of Canada) - Best Paper Award, Montreal,

1970 Best Undergraduate Engineering Project Award, Aeronautical Engineering, IIT

1965 Government of India, National Merit Scholarship

1963 UP Government Merit Scholarship

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