Dale S. Arnold E-Mail: dalearnold8@comcast.net
102 F. Seevue Court Cell: 443-310-4080
Bel Air MD 21014 Residence: 410-879-3602
Profile: A self motivated effective team member or leader experienced in project management
including the development and implementation of business strategies. Specialties include research
for project analysis, planning, coordination and maintenance of diverse facilities and systems.
Proven strengths include adaptability, problem solving, vendor management and easy
comprehension of complex technology and its practical use to reach strategic goals.
Professional Experience:
Sears Holding Company
Sales Associate Electronics Department September 2007—Present
Sale of Consumer Electronics products. Maintain and enhance customer service
relationships.
Educational Hiatus
Bachelor of Science Degree in Business Administration January 2005—May 2007
Successful completion of degree program at University of Maryland University Campus
with total 3.95 GPA. 4.0 GPA in business related classes. Awarded Magna Cum Laude.
Allegiance Telecom, formerly Intermedia Business Internet
Manager, Data Point of Presence Engineering, August 2000—June 2004
Managed department of three engineers directly while planning and coordinating work
schedule for six additional in house field staff and teams of independent contractors.
Managed operation of storage and shipping from warehouse facility.
Planned and executed facility expansion, rebuild and decommission to meet market
demand. Negotiated site leases and vendor agreements for collocation and data center
facilities. Worked with legal staff to resolve vendor contract disputes.
Served as team leader to establish business strategies and then executed these strategies
to achieve cost savings.
Participated as team member in inter-departmental meetings as required. Served on team
reviewing business strategy to establish relative importance of individual case business
opportunities.
Reorganized engineering documentation system to achieve improved utility.
Intermedia Business Internet, formerly Digex Business Internet
Data Point of Presence Engineer January 1998--August 2000
Executed design and documentation of site builds. Analysis and work order creation to
initiate constant network changes required to ensure network health. Projected equipment
demand. Monitored and reported on site vendor performance.
Performed research and prepared reports for senior management.
Updated documentation including database auditing, site surveys and reconciliation of
records.
Dale S. Arnold
Arnold TV and Appliance Inc.
Service Department Manager and Vice President 1986--November 1997
Supervision, including scheduling, purchase of materials and hiring of staff for the
service department of a consumer electronics business. Managed retail sales staff.
Participation in management of other business functions including; customer relations,
advertising, contract negotiation, retail selling and employee relations.
Non-Profit Volunteer Experience:
Baltimore Science Fiction Society (Volunteer Position)
Convention Chair. Vendor Management. Website Design and Maintenance. 2007-1997
Chair of Balticon, the Maryland Regional Science Fiction Convention, in 2004 and 1998.
Assembled volunteer management team. Coordinated all efforts to achieve creative event
and increase membership while maintaining budget discipline. In 2004 achieved
reduction in costs over years managed by others while increasing paid attendance by 14%
and net surplus after expenses by over 40%. In 1998 reduced costs by 8% over previous
year and established new critical sponsorship funding. Maintained total membership
against serious competition by well funded commercial event.
Hotel liaison 1998-2006 negotiated Balticon contracts with hotels resulting in dramatic
reduction in net hotel rental costs.
Negotiation and relationship management of many service contracts for BSFS including
building maintenance.
Design and management of www.bsfs.org website and member of Board of Directors
continuing to date.2002-2007.
Software Skills: Microsoft Office Suite 2003 including Word, Excel, Access and
PowerPoint. Database utilization including Remedy, Clarify and
TBS. OS systems familiarity includes Windows 95/98/NT/XP.
Web page maintenance with HTML. Familiarity with multiple
other programs.
Education: University of Maryland University Campus. Bachelor of
Science, Business Administration. Graduated May 2007 Magna
Cum Laude. Total GPA 3.95 with 4.0 GPA in business related
classes.
Harford Community College, Bel Air, MD. Associate Arts
Business Administration.
Apprenticeship in electronic circuitry diagnostics and repair
resulting in license certification. [License inactive]
Bel Air High School, Bel Air MD.