IMHER Pilot Process Modelling & Redesign
Issues Log
Date: 4 December 2011
PROJECT DOCUMENTATION
SOFTWARE ISSUES LOG
Integrated Mental Health Electronic Record (IMHER)
Pilot Care Process Modelling & Redesign Project
An Information for Social Care Demonstrator Project
Release: Working Document
Date: 30/4/03
PRINCE 2
Authors: Ms Kerina Waugh
Mr Gary White
Mrs J Turner
Owner: Jayne Cowell, Senior Supplier
Document Number: 01
Release: 01
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IMHER Pilot Process Modelling & Redesign
Issues Log
Date: 4 December 2011
Issues Log History
Document Location
This document is only valid on the day it was printed.
The source of the document will be found on the project's PC in location
Revision History
Date of this revision:
Date of Next revision:
Revision Previous Summary of Changes Changes marked
date revision
date
13/05/03 First issue
02/07/03 13/05/03 Updated status of issue 5 from Query to Resolved
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IMHER Pilot Process Modelling & Redesign
Issues Log
Date: 4 December 2011
Software Issues Log
Purpose
The purpose of the Software Issue Log is to:
- allocate a unique number to each Software Issue
- record the type of Software Issue
- be a summary of the Software Issue, their analysis and status.
Issue Type
* Types
R - Request for Change
O - Off-Specification
I - Issue
Q - Question
S - Statement of Concern
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IMHER Pilot Process Modelling & Redesign
Issues Log
Date: 4 December 2011
Date Date of
Issue Type Author Identified Last Description Status
No. Update
05 Kerina 14/05/03 The back up/DR procedure for the server that Resolved
Waugh hosts Corporate Modeler has not been tested Gary White has written the procedure
and ensured that it has been tested
04 I Kerina 13/05/03 When adding new information pages the tick Further Query
Waugh needs to be removed from the ‘set as start up Error report sent to Casewise
page box’. If it is not removed, the software
may create an error log and close.
03 I Kerina 05/05/03 As our current method of updating the serve Further Query
Waugh models is to delete the existing model and create Kerina will check with Roy from
a new one to update from the client models, care Casewise if there is a way round this
needs to be taken to assign users access to the
new model (as the existing access will be for the
previous/deleted model)
02 I Kerina 29/04/03 Not all of the trust pc’s are up to date enough to Resolved
Waugh support Corporate Modeler. The installation The SP3 software has been installed on
software requires a more up to date version of the server in the same file that houses
windows than some of the older pc’s have. the CM software. This means that SP 3
Must be upgraded to SP3 (Service Pack 3) can be downloaded from the same
location as the CM software prior to
install to ensure install is able to
complete
01 I Kerina 07/04/03 The network link to certain sites is too slow to Resolved (interim solution)
Waugh support CM. This means that the server models Where workshops need to take place at
cannot be accessed from some sites. these sites, a laptop with a client license
will be provided to the analysts. To
allow access to the models, a client
lounge has been set up on the Casewise
website (this is password protected)
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IMHER Pilot Process Modelling & Redesign
Issues Log
Date: 4 December 2011
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