Page 1 of 3
ELOY FERNÁNDEZ
Mobile: 1-651-206-9475
e-mail: jeloy_fernandez@hotmail.com
QUALIFICATIONS
Fluent in Spanish and English
Experienced in implementing ERP training and project plans for large multi-national
companies
Proficient with Global Knowledge OnDemand and RWD Technologies Info Pak and
uPerform tools
Providing ERP documentation development and training for nearly eight years
More than six years of experience in translation projects
PROFESSIONAL EXPERIENCE
2005- Present Team Lead / Staff Training Analyst, RWD Technologies
2003 - 2005 Freelance SAP training consultant
2002 - 2003 Consultant, Sword, Inc. US, Houston TX
2001 - 2002 Training coordinator, ProCon Companies, Plymouth, MN
1998 - 2001 Senior Consultant and Translation coordinator
PSINet Consulting Solutions (formerly Metamor KS), Minneapolis, MN
PROFESSIONAL EXPERIENCE DETAIL
Team Lead / Staff Training Analyst RWD Technologies 8/2005 - Present
Responsible for training implementation in specific business areas (MM, RE-FX, AM, PP)
Designed and developed training plans and materials for SAP modules and applications,
and populated training system for several clients. Created documentation using RWD’s
Info Pak and uPerform authoring tools.
Conducted training with end-users, knowledge transfers and train the trainer sessions.
Contractor Training Analyst ExxonMobil 8/2004 - 1/2005
Designed and developed online training (CBTs) using OnDemand for the SAP Business
Information Warehouse and SAP Navigation.
Develop documentation for SAP Business Information Warehouse Logistics (PM,
Procurement) and conducted the subsequent training.
Customized SAP training documentation, and managed the data population of the SAP
training environment to support the company’s overseas rollout in Nigeria, Angola and
Sakhalin (Russia).
Coordinated training scheduling and logistics to support these rollouts.
Contractor Training Specialist Kraft Foods International 9/2003 - 6/2004
Designed and developed training materials, conceptual education, supporting
documentation and guidelines for the SAP PP-PI module for Kraft Foods International in
Madrid, Spain. Also responsible for the maintenance of data and strategy of the training
clients, assisting in user UAT testing, instructor coaching (train the trainer) and SAP R/3
basics training classes.
Participated in the selection process of candidates for the Germany and France go-live
rollouts and conducted with them knowledge transfer workshops in London, UK.
Page 2 of 3
Consultant Sword Inc. US 5/2002 - 5/2003
Cable & Wireless, Panama: Developed customized online help and web training (CBT &
WBT's) using OnDemand Personal Navigator. Created conceptual workflows and
presentations to illustrate the new processes under the SAP environment. Developed
documentation, training data for the client environment and workshops for SAP training.
UMB Bank, Kansas City: Design, development and deployment using Global Knowledge's
LCMS software Knowledge Pathways of several online training courses concerning soft
skills, SAP Portal, Bank’s budgeting processes, and SAP’s ESS online system.
Consultant Procon Companies 10/2001 - 5/2002
Aventis Behring, Germany, Spain: SAP development of training materials, data population
and quality control, classroom training, train-the-trainer (instructor coaching) and one-on-
one training for the PP and WM SAP modules. Also involved in the data population and
the documentation quality control process for the FICO and SD modules.
PolyOne, Minneapolis: Translated SAP Training materials for the PP, MM and SD
modules of SAP. Developed additional SAP training content for the implementation in
Latin America.
Consultant PSINet / Metamor Worldwide / DDS Inc. 10/1997 - 9/2001
WR Grace, Spain: Training Consultant. Develop and deliver training for the PP, MM and
SD modules of SAP. Managed the translation project of all the documentation to support
the deployment of SAP in Spain. Conducted on-on-one training with super users.
Responsible for the classroom training of the end users.
Hasbro, Mexico, Spain: Training Consultant. Managed the translation of existing SAP
training documentation into Spanish. Developed training materials in Spanish for Hasbro’s
facility in Mexico. Conducted classroom training for PP and MM modules.
Baker Hughes, Inc., Minneapolis: Managed the translation and development of SAP
implementation documentation in Spanish.
Customized SAP R/3 ERP system software training materials and documentation to
support global ERP implementations for clients such as Hasbro, W.R. Grace, TRW, Eli
Lilly, Continental General Tire, Baker Hughes, Inc., Avnet, PolyOne and Cable & Wireless.
Responsibilities: Translate, edit or proofread the materials using TRADOS, capture and
edit screens and graphics.
PROJECT MANAGEMENT AND LEADERSHIP
As a team leader, responsible for directing and advising members of my team to support
their career development, conduct performance appraisals and salary reviews
As Technical lead, managed small teams of developers to create SAP training solutions in
a specific business area for RWD’s projects
Managed the development and deployment of training courses in several business areas
for UMB Bank. Coordinated the work of two consultants to develop course outlines,
contents, deployment methods and scheduling of the training
Created project proposals, bids, quotes and cost estimates for prospective clients
Managed the localization of multimedia CBTs for VSI Communications and for DELL
computers, managing the resources for the recordings of the audio portions of the software
and a team of four translators
Managed translation projects of SAP documentation for Hasbro, Inc., W.R. Grace, Eli Lilly,
Continental General Tire, Baker Hughes, Inc., Avnet, PolyOne and Cable & Wireless.
Responsibilities: determine the best translation approach, maintain translation schedules,
coordinate of the project with the client, quality assurance of the final products, and
Page 3 of 3
supervise payments to freelancers
Evaluated qualifications and pricing of vendors and freelancers and assigned these
resources to translation projects in the most efficient way
Managed on-site translation project for Eli Lilly in the system upgrade to MAXIMO 4.0 in
Madrid, Spain, organizing the translation infrastructure to meet a tight deadline
EDUCATION & BACKGROUND
Law Degree, University of Oviedo, Spain, Faculty of Law, 1989-1995
PROFESSIONAL DEVELOPMENT
RWD uPerform & Info Pak authoring tools – RWD Technologies
OnDemand Personal Navigator developer certification – Sword, Inc.
Knowledge Pathways developer certification – Sword, Inc.
LSA’s Visual Manufacturing Production Planning & Scheduling – ProCon Companies
Presentation and Instructor skills class – DDS, Inc.
SOFTWARE AND BUSINESS APPLICATIONS
SAP R/3, OnDemand Personal Navigator, Knowledge Pathways, Info Pak
Microsoft Office, Corel WordPerfect Suite, Lotus Notes R5
DTP Tools: Visio, Macromedia Dreamweaver, Adobe Acrobat, Paint Shop Pro
LSA's Visual Manufacturing
TRADOS Translation Tools (3 & 5)