NORTHWEST
Mississippi Community College
2003
PLAN TO IMPROVE
EDUCATIONAL PROGRAMS
COMMUNITY AND ECONOMIC DEVELOPMENT
STUDENT AFFAIRS
LEARNING RESOURCES
ADMINISTRATIVE PROCESSES
PREFACE
The importance of a comprehensive planning and evaluation process to ensure the
effectiveness of member institutions is a primary focus of the accreditation process of the
Southern Association of Colleges and Schools. The Northwest Mississippi Community
College 2002-2003 Plan to Improve is a compilation of the efforts of individual college
units to improve the education provided to students enrolled in the college's many
programs and services. These annual goals will be evaluated at the end of the year to
assess the degree to which the goals have been met and provide information for future
improvements of the college's programs and services.
College researchers and planners have identified the process of cyclical goal setting
and assessment as critical element in demonstrating the effectiveness of the institution.
The SACS Criteria defines institutional effectiveness as a planning and evaluation
(assessment) process that is:
*ongoing,
*comprehensive,
*institutionally integrated,
* composed of several levels of planning and assessment, and
*designed to enhance and improve every area of the college.
This Plan to Improve attempts to address these elements of institutional effectiveness
at Northwest Mississippi Community College.
The basis of the planning process at Northwest is the College Planning Council. This
Council is composed of a cross-section of the College’s employment and includes
administrators, faculty, and staff. The Planning Council reviews, on an annual basis, the
accomplishments of the college toward improved programs and services. The College
Planning Council (CPC) also develops a prioritized list of annual college-wide goals each
year and a list of long-range (5 year) goals for the College. The annual goals and the long-
range goals established at the January 2003, meeting of the CPC is included in this Plan to
Improve. The College Planning Council also annually reviews and evaluates the College’s
purpose and mission statement.
ii
TABLE OF CONTENTS
2003 PLAN TO IMPROVE
PART I
Preface ............................................................................................................................................. ii
Table of Contents............................................................................................................................ iii
College Mission Statement ............................................................................................................. iv
College Planning and Evaluation Model ........................................................................................ vi
College-Wide Long Range Goals ................................................................................................. viii
Annual One-year College-Wide Goals ........................................................................................... ix
PART II
EDUCATIONAL PROGRAMS
Academic Instruction
Academic Business Division .............................................................................................. 2
Academic Dean-Senatobia Campus ................................................................................... 5
DeSoto Campus .................................................................................................................. 8
Distance Learning............................................................................................................. 13
Education Division ........................................................................................................... 16
Fine Arts Division ............................................................................................................ 18
Languages and Communications ...................................................................................... 22
Nursing Division............................................................................................................... 28
Science and Mathematics Division................................................................................... 37
Social Science Division .................................................................................................... 40
Career-Technical Instruction
Olive Branch-Career-Technical........................................................................................ 45
Senatobia-Career-Technical ............................................................................................. 45
PART III
COMMUNITY AND ECONOMIC DEVELOPMENT
Tech Prep .......................................................................................................................... 54
Workforce Development Center....................................................................................... 56
Workforce Investment Act (WIA).................................................................................... 62
iii
PART IV
STUDENT AFFAIRS
Athletics............................................................................................................................ 66
Campus Security............................................................................................................... 71
Counseling ........................................................................................................................ 74
Director of Campus Life-Senatobia.................................................................................. 77
Disability Support............................................................................................................. 80
Food Service ..................................................................................................................... 82
Housing............................................................................................................................. 83
Office of Student Activities .............................................................................................. 87
Public Relations & Student Publications .......................................................................... 89
Recreation & Wellness ..................................................................................................... 92
Recruiting ......................................................................................................................... 95
Student Support Services.................................................................................................. 98
Vice President for Student Affairs.................................................................................. 109
PART V
LEARNING RESOURCES AND INSTRUCTIONAL SUPPORT
Learning Resources Senatobia........................................................................................ 114
Library DeSoto Campus ................................................................................................. 121
PART VI
ADMINISTRATIVE PROCESSES
Admissions & Registrar.................................................................................................. 125
Business Operations........................................................................................................ 127
Computer/Communications............................................................................................ 129
Financial Aid .................................................................................................................. 132
Foundation/Development ............................................................................................... 134
Human Resources ........................................................................................................... 136
Institutional Planning and Research ............................................................................... 138
Physical Plant ................................................................................................................. 139
Post Office/Bookstore..................................................................................................... 141
iv
Purpose and Goals of Northwest Mississippi Community College
The purpose of Northwest Mississippi Community College is to provide students with
opportunities for educational experiences to meet their diverse needs. The college is
committed to achieving the following goals: to promote excellence in educational
programs; to maintain quality educational support services; to continue responsive
administrative processes; to ensure efficient use of financial and physical resources; and to
assure institutional effectiveness.
The purpose and goals of Northwest Mississippi Community College are designed to meet
the educational, employment, career, cultural, and special needs of the college and the
community through the following efforts:
1. Courses for meeting educational goals, employment, and career needs.
2. Instructional and support faculty for all programs.
3. Continuing education and service programs for the community.
4. Greater access for students through the provision of alternative as well as
traditional course delivery systems.
5. Comprehensive student assessment for meeting individual learning needs.
6. Guidance, counseling, career information, and placement for student support
services.
7. Appropriate physical environments for learning.
8. Cultural and extracurricular activities for students and the community.
9. Evaluation and planning procedures for assuring effective programs.
v
Strategic Planning Process
January
ANNUAL CRITICAL
INDICATORS
ASSESSMENT REPORT Establish College-Wide Annual Goals
COLLEGE-WIDE GOALS Establish Long-Range Goals
ASSESSMENT REPORT
Evaluation of Current Unit
Outcomes
Review Institutional Purpose and Mission
Review of Strategic Planning Process
PLANNING GOAL Establish New Unit Annual Outcomes
Evaluation of College-Wide
Annual and Long-Range Goals QUALITY OUTCOMES Annual
and Critical Indicators AND PLAN TO IMPROVE
EFFECTIVE PROGRAMS Needs Assessment
Assessment Activities (Spring Status Reports)
Budget Planning
and
Resource Allocation
Annual Annual
FACILITIES PLAN July BUDGET
Revised December, 2003
vi
NORTHWEST MISSISSIPPI COMMUNITY COLLEGE
COLLEGE PLANNING ORGANIZATION
President
College
Planning Council
Educational Learning Student Administrative Community and
Programs Resources Services Services Economic
Development
vii
College –Wide Long Range Goals
2003-2008
1. Increase Size of Faculty – Employ additional full-time faculty members and staff
to accommodate the growth in student population and to maintain a desirable
student-to-teacher ratio on all campuses of the College.
2. Learning Resources – Increase the size of library staffs at all campuses with the
overall goal to be in compliance with SACS Criteria.
3. Computer Labs – Provide additional personnel for computer labs and increase
hours for computer lab and opportunities for usage by both traditional students and
students with special needs.
4. Pre-registration – Streamline pre-registration process to include capability for
students to register electronically and/or telephonically.
5. Web Site – Continue development of the College’s web site and possibly include
instructor web pages with syllabi and course information linked to College’s web
site.
6. Technology in the Classroom – Equip all classrooms with technology equipment
including ceiling-mounted projectors and computers.
7. Adjunct Faculty – Develop criteria for adjunct faculty to be eligible for
insurance/retirement benefits.
8. Expand Course Offerings – Develop and implement a plan to expand course
offerings at the Lafayette-Yalobusha Center.
9. Technology Training – Continue to provide Blackboard training for faculty
members.
10. Increase Foundation Endowment – Increase Northwest Foundation Endowment
amount to $4 million.
11. Upgrade Software – Upgrade the climate control software where needed from DOS
to Windows-based hardware and software.
12. Facility Renovation, Expansion, and Construction – Improve physical facilities
on all campuses by continuing building renovations and equipment updates to meet
Fire Safety Codes, ADA, and to meet the needs of students and programs, including
construction of Physical Education building; construction of an athletic field house;
construction of a Child Development Center; construction of Physical Science
facility addition; construction of Phase II of the DeSoto Center and investigate the
need for planning Phase III; renovate Panola Hall; renovate the original portion of
the Lafayette-Yalobusha Center; complete the basement of the DeSoto Center
facility; renovate the Humanities Building; increase space in the Learning Resources
Center on the Senatobia campus; construction of an electronic scroll sign or
marquee at the main entrance to the campus.
viii
Work Team Assignments
2002-2003 COLLEGE-WIDE ANNUAL GOALS
Work Team
Goal Assignment Status
1. Increase overload/adjunct faculty pay to provide a more attractive pay Keith Godbold*
scale for instructors
2. Increase the number of full-time faculty on all campuses to maintain an Keith Godbold*;
appropriate student/teacher ratio. Gwen Aldridge
3. Increase the use of technology in the classroom. Marilyn Bateman*;
Richie Lawson;
Jerry Nichols;
Jack Butts
4. Develop specific course objectives for all courses on all campuses for all Keith Godbold*;
methods of course delivery. Marilyn Bateman;
5. Increase the annual budget amount allocated to instructional supplies. David Haraway*;
Keith Godbold;
Gary Mosley
6. Continue Task Force for Virtual College and submit recommendations Keith Godbold*;
regarding improvements of on-line course offerings. Marilyn Bateman
7. Replace the use of social security numbers as the system of identification David Haraway*;
of students, faculty, and staff. Gwen Aldridge
8. Increase the percent of the annual budget that is allocated to the Learning David Haraway*;
Resources Center. Gwen Aldridge
9. Increase the number of computer tech (Help Desk) personnel on all Amy Latham*
campuses.
10. Assign a Task Force to investigate faculty and student advisor needs David Haraway*
with regard to utilization of the College’s 5250 computer system.
11. Continue to improve the pre-registration process and work toward the Keith Godbold*;
implementation of an on-line registration process that will enable Amy Latham;
students to select classes and pay fees via the telephone or internet. Gary Spears
ix
Work Team
Goal Assignment Status
12. Continue to work toward improvement in student participation in Keith Godbold*
evening classes on the Senatobia Campus.
13. Improve the orientation program for adjunct faculty to include providing Richie Lawson*;
course syllabi to them. Jack Butts;
Marilyn Bateman
14. Expand Workforce Development and Adult Basic Education efforts in Joe Broadway*;
the NWCC District. David Bledsoe
15. Develop and implement a formal mentoring program for newly hired Marilyn Bateman*;
full-time faculty members. Richie Lawson
Jack Butts
Jerry Nichols
16. Increase the number of endowed scholarships through the Northwest Sybil Canon*;
Foundation by a minimum of ten and add twenty lifetime members to Delores Wooten
the Northwest Alumni Association.
17. Improve the advising program by establishing and implementing an Keith Godbold*
annual training program to be attended by all faculty advisors.
18. Increase the number of security personnel on all campuses. Dan Smith*
19. Expand and improve articulation to in-district high school programs. Dan Smith*;
Deanna Ferguson
20. Publish the Faculty Handbook and the Policy Manual on the NWCC Keith Godbold*;
web site and coordinate faculty policies in the two documents. Richard Williams
David Campbell
21. Divide the responsibilities of financial aid and the business office at Riche Lawson*;
DeSoto Center. Gary Mosley
22. Increase awareness of copyright issues on all campuses. Keith Godbold*;
Amy Latham
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23. Capital improvement projects: Mike Robison*
a. DeSoto Center-Phase II
b. Marshall Hall Dormitory Project.
c. WIN Center (renovation of old boiler building)
d. Renovation of Fine Arts Auditorium
e. Receive bids and begin construction
f. Continue street improvements
g. Complete landscaping and construction of Alumni Blvd.
entrance on Senatobia campus
h. Secure funding and begin construction of Ag Tech (John
Deere) facility
i. Complete renovation of entrance to Berry Hall
j. Continue to plan and seek funding for new Physical Science
Building on the Senatobia Campus
k. Develop plan for renovation of McCormick Administration
Building
* Denotes Team Leader
xi
NORTHWEST
Mississippi Community College
2003
PLAN TO IMPROVE
ANNUAL OUTCOME OBJECTIVES
FOR
EDUCATIONAL PROGRAMS
ACADEMIC DIVISIONS
CAREER-TECHNICAL DIVISIONS
DESOTO CAMPUS PROGRAMS
1
ACADEMIC BUSINESS DIVISION
STATEMENT OF PURPOSE AND GOALS
The purpose of the Academic Business Division is to provide quality courses,
programs, and services for majors that will facilitate transfer and instruction in
courses for all students.
The goals of the Academic Business Division are to:
1. Provide quality instruction.
2. Revise and upgrade the business curriculum to meet the educational goals
and needs of students.
3. Maintain state-of-art instructional laboratories including hardware, software,
and facilities.
4. Improve articulation with state senior institutions.
5. Provide opportunities for faculty growth and development.
6. Keep abreast of the development of new technology and other changes in the
business community.
7. Continue to provide a quality advisory program to assist students in meeting
their specific career goals.
8. Communicate and articulate with in-district secondary school with regard to
business majors.
9. Maintain the standards of ACBSP.
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NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Academic Business Division
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. State-of-the-art hardware and 1. The College’s Technology Plan has a 1. The goal has been met. During 1. We will continue this commitment
software will be provided in each of two-year rotation schedule in which the 2003 the lab in Tunica 136 received to a regular upgrade rotation. The
the instructional laboratories used computer hardware and software in all new computers. Also, this lab and computers in Tunica 135 and PS 106
by the Division. Division instructional labs are upgraded Tunica 135 and PS 106 were will be replaced in the coming year.
or replaced. upgraded with Windows XP and
Office XP software.
2. All of the Division syllabi will 2. Each Division course in the College 2. The goal has been met. The 2. Copies of each standard syllabus
be revised with increased emphasis Catalog will be assigned to syllabus syllabi of each Division course was are on file in the office of the VP of
on expanding course objectives and revision committees comprised of the revised and standardized. Educational affairs have been issued
competencies. faculty members in whose discipline the to the instructors who are teaching
course falls and the revised syllabi will be these courses and will be issued to
submitted to the Vice President for new instructors for these courses.
Educational Affairs.
3
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Academic Business Division
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
3. All full-time Division faculty 3. Division faculty will attend on- 3. The goal has been met. 100% of 3. We will continue to encourage all
will engage in professional growth campus development workshops provided the Division faculty met or division faculty to participate in
and development activities meeting by the institution and will attend exceeded the institutional policy for opportunities for professional growth
or exceeding the minimum institution approved discipline-related professional growth and and development.
professional growth requirement of workshops and seminars. development during the 2002-2003
the college. academic year.
4. After one year of adjustment to 4. Data from the Office of Institutional 4. The goal has been met. Data 4. We will continue to monitor this
the four-year college, the average Research and Planning will be obtained to received for the Fall 2002 semester data as we feel that this is one of the
GPA of business majors transferring compare the GPAs of business majors supports the fact that the GPAs of strongest indications of the
from Northwest to either the transferring from Northwest to the GPAs Division students transferring to successfulness of the Division’s
University of Mississippi or Delta of business majors transferring from other these universities compares very programs.
State University will be equal or community colleges in the state. favorably with that of the native
exceed those of students transferring students.
from other community colleges in
the state.
4
ACADEMIC INSTRUCTION-SENATOBIA CAMPUS
STATEMENT OF PURPOSE AND GOALS
The purpose of Academic Education on the Senatobia Campus is to provide quality
educational programs and services for students who choose academic majors and
quality instruction in core courses for all students.
The goals of the division are to:
1. Work within divisions to provide quality instruction;
2. Provide courses to enable students from diverse educational backgrounds to
meet their educational objectives;
3. Continue to provide students with awareness of and access to quality
learning resources;
4. Upgrade physical environments in educational facilities;
5. Encourage faculty growth and development;
6. Provide educational services specific to the needs of adult learners as well as
non-credit enrichment opportunities for lifelong learners;
7. Provide a quality academic advising program for students with academic
majors; and
8. Communicate and articulate with Mississippi 4-year institutions.
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NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
ADMINISTRATIVE SERVICES
Planning Unit: Academic Dean Office – Senatobia Campus
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. 100% of academic faculty 1a. Office will continue to plan 1. 97% of full-time faculty 1. Mr. Godbold will attempt to
will meet required faculty monthly luncheon sessions. met objective. One instructor not motivate repeater.
growth requirement of 15 1b. Dean will survey faculty for meeting required hours is a
hours. topics and plan accordingly. repeater.
1c. Dean will provide opportunity
for instructor to earn required 15
hours on campus.
2. Academic Divisions will 2a. Numbers of advisees/advisors will 2. Advisor training workshop 2. Training will continue as
provide quality advising be monitored. on placement polices was indicated by number errors.
programs. 2b. Workshops for training conducted on 9-23-03 for all new
new advisors will be conducted each advisors. Monitoring of number
year. continues.
6
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
ADMINISTRATIVE SERVICES
Planning Unit: Academic Dean Office – Senatobia Campus
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
3. The Division will provide non- 3a. Each division will identify potential 3.Programs were planned and 3. Continue Education will
credit enrichment opportunities for offerings for lifelong learners. implemented. (Reading evaluate courses and cooperate
lifelong learners through 3b. Dean will coordinate Lunch and Roundtable and Lunch and Learn). with plans for continuation.
continuing education. Learn programs.
4. Academic Dean will provide 4a. Faculty will be surveyed to determine 4. Training on use of Blackboard, 4. Faculty will incorporate new
sessions on use of new their needs. Excel, Intro to PowerPoint, and technology in classrooms.
technology. 4b. Dean will provide expo to view new Advanced PowerPoint.
equipment.
7
DESOTO CAMPUS
STATEMENT OF PURPOSE AND GOALS
The purpose of Desoto Campus is to provide post secondary educational services
to Desoto County as a commuter campus; to provide a program of college parallel
courses for students desiring to transfer to a four-year institution; to provide
technical programs for students desiring to enter the job market; to provide adult
literacy and basic education to adult students and life-long learning opportunities
for area residents and businesses.
The goals of Desoto Campus are to:
1. Attract students from Desoto County and surrounding area to Desoto
campus.
2. Offer a quality educational program.
3. Provide an educational program that is more responsive to the needs of
employers.
4. Improve communication with high schools.
5. Provide quality instruction.
6. Continuously upgrade and improve buildings and the learning environment.
7. Pursue articulation agreements between technical programs and transfer
colleges.
8. Support faculty and staff development.
9. Provide quality support services to students.
10. Provide career enhancement and advising.
11. Be responsive to student needs and the level of student satisfaction.
8
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: DeSoto Center
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. To provide additional services to 1a. Requests were made in the 2003 1a. Requests were made but not 1a. Will repeat request.
students. Status Reports/Budget Requests for the approved for a, b, c and e.
following personnel to enhance
services for students: Currently, the position for security
personnel (d.) is being advertised.
a. Receptionist for Suite 233
b. Splitting Financial Aid and
Business Office into two
separate offices.
c. Full-time Evening School
Secretary.
d. Security Personnel.
e. Registrar’s Clerk
9
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: DeSoto Center
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
2. To continue improving 2a. Upgrade hardware and software. 2a. Replaced one lab with new 2a. Improved technological services
technological services to students computers; upgraded five faculty to students and faculty.
and faculty. office computers; purchased new
transcribers.
2b. Conduct Blackboard training sessions 2b. Training sessions were offered 2b. Used Blackboard to enhance
for faculty. at Senatobia campus and individual classroom instruction.
training provided to DeSoto Center
adjunct faculty members.
2c. Provide online support for at least 15 2c. Currently, we are using online 2c. Enhances traditional classroom
traditional classes by the end of the fall support in at least 15 classes. instruction.
semester 2003.
2d. Request a full-time computer 2d. Requested, but not approved. 2d. Will request again as technician is
technician in the 2003 Status still needed.
Reports/Budget Requests.
3. Improve the academic advising 3a. The Academic Advising Coordinators 3a. Ole Miss assisted with transfer 3a. Improved academic advising for
process for DeSoto Center students. will update student transfer information sheets for all majors. Notebooks students and faculty.
sheets for the major programs of study with updated transfer information
(Bus. Adm., Acct., Education, General were provided to all faculty and
College/Liberal Arts) which will address counselors.
at least 70% of the student population at
DeSoto Center.
10
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: DeSoto Center
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
4. To provide faculty development 4a. At least five faculty members will 4a. At least 10 faculty members 4a. No action necessary
opportunities. participate in some type of off-campus participated in professional
professional development activity. development.
4b. DeSoto Center will provide at least 4b. Two sessions in fall at DeSoto 4b. No action necessary.
two in-house staff development sessions, Center and two sessions at
one during the fall semester and one Senatobia attended by DC faculty.
during the spring semester.
5. To enhance quality of 5a. At least two full-time faculty positions 5a. Three positions were granted. 5a. Increased instruction and
education. will be requested in the 2003 Status Psychology and History positions improved advising process.
Reports/Budget Requests. were filled and Cardiovascular
position still being advertised.
6. To ensure retention of adjunct 6a. As indicated in the 2003 Annual 6a. Adjunct pay was increased to 6a. Able to retain adjunct faculty
faculty members. Goals and ranked as a number one $1600. members.
priority by the College Planning Council,
plans are to increase adjunct pay.
6b. Offer fringe benefits to adjunct 6b. Policy was revised to allow 6b. Able to retain adjunct faculty
faculty (health insurance, life insurance, adjuncts the option to qualify for members.
and retirement benefits). benefits.
11
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: DeSoto Center
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
7. To improve education facilities. 7a. To acquire computers to operate 7a. Purchased three computers to 7a. Advances technology in
digital projectors for “smart” classrooms. operate projectors already owned. classroom.
8. To accommodate rapid growth in 8a. By July 2003, construction will be 8a. Construction started in July. 8a. Will help accommodate growing
DeSoto County. underway on the 47,000 square foot student population upon completion.
expansion.
9. To improve orientation for part- 9a. An orientation session will be 9a. Orientation session for adjunct 9a. High attendance at session allowed
time faculty. conducted each fall semester for all part- faculty members was provided in for exchange of information between
time faculty. August. advising coordinators and adjunct
faculty. The adjunct faculty also
received updated faculty handbooks.
12
DISTANCE LEARNING
STATEMENT OF PURPOSE AND GOALS
Purpose of Distance Learning
The purpose of Northwest Mississippi Community College distance learning is to
provide students with opportunities for educational experiences to meet their
diverse needs. Those opportunities include the offering of quality asynchronous
and/or synchronous credit courses as an aid in overcoming the constraints of time
and place.
Goals of Distance Learning
1. To offer greater access to students via distance learning courses in meeting
their educational goals
2. To provide learning resources and student support services comparable to
those provided to traditional students
3. To offer development opportunities and support to faculty and staff involved
with distance learning
4. To provide sufficient financial resources to support the administrative
processes and physical facilities required to enhance Distance Learning
5. To strive to improve distance learning and ensure the comparability to
campus-based programs through systematic planning and evaluation
13
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL SERVICES
Planning Unit: Distance Learning
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objectives Activity Results Improvement
1. Distance Learning 1. DL Instructors will be required to 1. 100% of DL instructors posted at least 1. Instructors having unsatisfactory
students will be satisfied with post at least two office hours per week two office hours per week to their websites scores on the student survey in the area
the interaction they have with per class to their websites. On the during each semester from SP03 to SP04. of faculty availability were counseled
their instructors. MSVCC/NWCC FL03 Student Survey, (Reports filed by DLC to VP for with in the director/dean conferences.
85% of students will either “agree” or Educational Affairs). On the NWCC FL03 Faculty members noted changes that
“strongly agree” that contact was easily Student Survey, only 79% of students would be made in their classes to insure
made with the instructor. surveyed either “agreed” or “strongly improvements in student access to the
agreed” that contact was easily made with instructor.
the instructor. However, 85% of students
surveyed either “agreed” or “strongly
agreed” that the instructor promptly
responded to requests for assistance.
2. The overall retention 2. The overall retention rate for 2. The overall retention rate for students 2. No action necessary.
rate for DL students will be students enrolled in DL classes will be at enrolled in DL classes for the FL03
satisfactory. least 75% for the SP03 semester. (Data semester was 80% for NWCC students only
obtained from the Computer Center). and 79% for all MSVCC students taking
NWCC classes.
3. The overall success 3. The difference of the overall success 3. The overall DL success rate for SP03 3. A task force assigned by the
rate for DL students will be rate for students enrolled in traditional was 57%. The overall college success rate President was appointed to consider this
comparable to the success rate classes for the SP03 semester and the for SP03 for the same classes was 70%. issue. Stricter procedures for allowing
for traditional students. overall success rate for students enrolled students admittance to online classes
in virtual classes for the SP03 semester have been discussed and will be
will be less than 15%. (Data obtained implemented. The number of orientation
from the Computer Center). classes for online students has been
increased. Strategies for achievement of
this goal will continue as work in
progress.
14
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL SERVICES
Planning Unit: Distance Learning
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objectives Activity Results Improvement
4. For each individual DL course, 4. For each DL course, the difference of 4. With the exception of 3 courses, 4. A policy of continual measuring of
the success rate will be the success rate for the same course the DL courses fell within the success and retention in all the DL
comparable to the success rate for taught with traditional methods in a acceptable range. classes is in place. The three classes
the same course taught with semester and the virtual class will be less that fell outside the acceptable range
traditional methods. than 30%. will be looked again for determination
of whether these classes can be
adequately taught online. Virtual
classes that continue to have low
success and retention rates have been
pulled from the online schedule.
5. Students will be satisfied with 5. On the SP03 MSVCC/NWCC Student 5. On the FL03 MSVCC/NWCC 5. No action necessary.
the integrity of the online classes. Survey, 85% of students will respond that Student Survey, 102/115=89% of
online instruction is either “better” or students surveyed responded that
“about the same” as traditional classes. the integrity of online instruction is
either “better” or “about the same
as traditional classes.
15
EDUCATION DIVISION
STATEMENT OF PURPOSE AND GOALS
The purpose of the Academic Education Division is to provide quality
instruction and services for all students and to assist the education majors in
successful transfer.
The goals of the division are to:
1. Continue to revise and update the curriculum to meet the educational goals
and needs of the students.
2. Communicate and articulate with the 4-year institution to provide a smooth
transition of education majors.
3. Help students develop academic, personal, and interpersonal skills related to
college success.
4. Provide quality instruction.
5. Maintain a small student to teacher ratio to achieve an optimum learning
environment for our students.
6. Achieve and maintain state-of-art for the instruction reading laboratory.
7. Provide a quality academic advising program.
8. Provide opportunity for faculty growth and development.
9. Improve communication and articulation with in-district secondary
schools with regard to education as a major.
10. Upgrade physical environment in education facilities.
16
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Education Division
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. The Education Division will 1. All Education faculty will have 1. Advising contracts have been 1. Continued communication with
provide quality advising programs advising contracts that been up dated to updated and successfully used by 4 year colleges helps maintain a
for education majors. reflect any course requirement changes the Education Division. quality advising program at NWCC.
at the universities.
2. 100% of the Education faculty 2. Education faculty will take part in 2. The Education faculty met the 2. The Education Division will
will meet the faculty growth and faculty growth and development. This objective of 15 hours faculty continue to strive for instructional
development requirement of 15 may include, but is not limited to: growth and development with growth with the knowledge gained in
hours. attending monthly luncheon sessions, 100% results. these experiences.
conferences, meetings, workshops, and
seminars.
3. The Education division will 3. Status report will reflect request for 3. Classroom instruction in the 3. The Education Division will
enhance classroom instruction with multi-media projectors. Education Division has been continue to grow and use the
the addition of state-of-the-art enhanced with the addition of new knowledge of technology in the
technology. technology. A plasma screen and classroom.
computer as well as a multi media
projector were additions. Training
was provided.
4. Students will be correctly placed 4. Information will be provided to all 4. Advisor training was held to 4. The Education Division will
in the appropriate Reading course advisors of placement requirements to improve communication for continue to work with NWCC
and Essential College Skills course. ensure that students are placed correctly. placement of students. counselors and advisors to improve
placement of qualified students.
17
FINE ARTS DIVISION
STATEMENT OF PURPOSE AND GOALS
The purpose of the Fine Arts Division is to provide programs and services in the
visual and performing arts for students who choose the arts as a major, quality core
education opportunity for all students, and cultural activities for students and the
community.
The goals of the division are to:
1. Provide quality educational programs for Fine Arts majors;
2. Provide opportunities for all students to have performing experiences
through Fine Arts activities;
3. Provide opportunities for all students to enhance their understanding and
appreciation of the arts through classes, performances, and exhibitions
sponsored by the Fine Arts Division;
4. Provide quality instruction in college core curriculum course
requirements;
5. Provide quality support services for students enrolled in Fine Arts
courses;
6. Provide a quality advising program for Fine Arts students; and
7. Provide cultural opportunities through Fine Arts activities for area
elementary and secondary schools and for life-long learning.
18
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Fine Arts Division
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. The Speech/Theatre faculty 1. By December 2003, each faculty 1. The speech and Theatre 1. Instruction will not be
will develop lesson plans to member will have developed three lesson faculty developed three adaptable interrupted due to absence of
be used in the event of an plans appropriate for their oral lesson plans which will be instructor. The lesson plans
instructor’s absence. communication classes. These will be appropriate for a variety of developed could be used by an
used by a substitute instructor in the event situations to be used by substitute instructor in other fields of study.
of the regular instructor’s absence. instructors in the event of the
regular instructor’s absence.
2. By the end of Fall Semester 2. The Fall Semester 2003 production 2. Instructor’s presence and 2. Many groups, particularly
2003, the Speech/Theatre faculty will be a play that is suitable to area high time was required for the Spanish classes, have responded with
will provide theatre majors the schools. Speech/Theatre faculty will finalization of construction in the requests for tickets to Man of La
opportunity to tour a production to consult with the Recruiting Office in newly renovated auditorium and Mancha.
local high schools. choosing at least two high schools in the this strategy was not achieved.
area that will be appropriate. Instead, high school groups have
been invited to the spring
production of Man of La Mancha.
19
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Fine Arts Division
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
3. By the end of their freshman 3. The art faculty will provide 3. 100% of the freshman art 3. Since 100% of the freshman art
year, 100% of the art majors who instruction in the selection, preparation majors prepared and presented majors prepared and presented
have completed all freshman level and presentation of the freshman art portfolios to the art faculty in portfolios successfully, the art faculty
studio classes will present a majors’ best work for inclusion in the spring 2003. will continue to provide quality
minimum of 10 pieces of studio Freshman Portfolio Review. instruction on portfolio preparation to
work in a portfolio review and each group of freshman art majors.
interview with the art faculty.
4. The art faculty will develop a file 4. By December, 2003, each member of 4. Five adaptable lesson plans have 4. New lesson plans will be added to
of lesson plans to be used in the the art faculty will provide five adaptable been written and submitted to the the file by the art faculty each year.
event of an instructor’s absence. lesson plans which will be appropriate for Fine Arts Division Director to be
a variety of applications to be utilized by utilized by the substitute instructor
the substitute instructor in the event of the in the event of the regular
regular instructor’s absence. instructor’s absence.
20
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Fine Arts Division
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
5. The music faculty will develop a 5. By December, 2003, each member 5. The members of the music 5. Faculty members have a large pool
file of lesson plans to be used in the of the music faculty will provide five faculty have each developed five of resources to draw from when
event of an instructor’s absence. adaptable lesson plans which will be adaptable lesson plans which will substituting on music classes.
appropriate for a variety of applications to be appropriate for a variety of Students’ instruction will not be
be utilized by substitute instructors in the applications to be utilized by interrupted due to the absence of
event of the regular instructor’s absence. substitute instructors on the event instructor.
of the regular instructor’s absence.
6. The music department will host 6. Area elementary, junior high, and 6. The music department hosted 6. Through the use of our facilities,
student music festivals to include at high school instructors will be contacted the following clinics/festivals in including our renovated auditorium,
least one of the following: choral, and invited to hold local and regional 2003-2004: faculty was able to showcase
instrumental, and/or piano. music festivals on the Northwest campus. Northwest in a positive light.
Northwest faculty will serve as hosts for a. I-55 Band Clinic Instructors will pursue additional
the events and will assist as facilitators. b. Elementary Band clinics/festivals for recruiting
Clinic purposes and to strengthen area
c. High School Marching school music programs.
Band Festival
d. Northwest District
High School Choral
Festival.
Northwest faculty hosted the
events and assisted as facilitators.
21
LANGUAGE AND COMMUNICATIONS
STATEMENT OF PURPOSE AND GOALS
The purpose of the Division of Languages and Communication is to provide
quality educational programs and services for students who choose majors in
English, Foreign Languages, or Communications and quality instruction and
experiences in developmental and core courses for all students.
The goals of the division are to:
1. Establish a writing-to-learn program with the other divisions and to work
cooperatively to provide quality instruction, multi cultural courses, and
educational services for the student population-traditional and non-
traditional;
2. Provide the skills to think in an organized, analytical fashion and to write
and speak Standard Modern English, to provide introductory courses in
English, American, and World Literature, and to acquaint the students with
the library and research skills necessary for the completion of the
undergraduate degree;
3. Provide a quality broadcast curriculum with emphasis on hands-on
production techniques and writing skills provided in an up-to-date broadcast
laboratory environment, focusing on individual instruction to allow student
growth and confidence;
4. Provide a quality journalism curriculum that offers through student
publications adequate experiences in the total production process, including
various types of journalistic writing, copy editing, headline writing,
typography, page make-up and design and photography;
5. Provide for the student of French or Spanish opportunities to develop the
understanding of oral or written, modern standard French or Spanish
according to guidelines established by the Foreign Service Institute, as well
as provide opportunities to appreciate aspects of the cultures;
6. Be on-line within five years, providing each teacher a computer and a hook-
up to Internet and other academic databases, and to establish a full-time,
state-of-the art writing lab with appropriate staff;
22
7. Continue faculty growth and development by providing funds that would
allow instructors to attend seminars and conferences;
8. Articulate with area four-year institutions to insure that all courses will be
given proper credit when transferred; and
9. Communicate our expectations of our entering freshmen students to the in-
district secondary school communications instructors.
23
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Languages and Communications Division
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Each year, 100 % of the 1. Faculty will participate in setting of goals 1. 100 % of the Languages and 1. Faculty members will continue to
Languages and Communications and objectives, including: Communications division have met fill out the monitoring committee’s
faculty will participate in evaluation the objective by answering surveys yearly surveys. Many instructors are
and/or revision of division a. cooperating with Monitoring by the division’s monitoring evaluating their classroom instruction
programs. Committee's tracking progress; committee; participating in and testing by offering Blackboard
b. updating course syllabi and course committees to revise and update all sites for their courses, developing
outlines and placing these on file in course syllabi; and by evaluating PowerPoint presentations for their
the Division Director's office; class instruction and testing. lectures, and evaluating methods
c. evaluating and revising class of testing.
instruction, activities;
d. testing and re-evaluation of testing.
24
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Languages and Communications Division
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
2. The Division will attain a 60% 2. Faculty will: 2. All faculty members have 2. Division members continue to
retention rate for all classes from achieved this objective by stress the attendance policy on the
late registration rolls. a. stress class attendance from the stressing attendance in the general syllabus and course outlines.
outset; general course syllabus and Many use official memos to inform
b. turn in Early Alerts promptly; their course outlines. Also students of their absences. Also
c. contact students personally if there is as instructors fill out their instructors continue to offer
a need; and absences, they indicate the opportunities for extra credit to
d. devise a method of reward for Early Alert on the 5250 reward good or perfect attendance.
attendance and deduction of points for terminal. Many instructors
absenteeism and/or late work. drop a student’s lowest grade,
offer extra credit assignments,
or reward points for perfect
attendance.
3. The Division will attain 80% 3. Faculty may: 3. The majority of instructors 3. Many instructors continue to post
passing rate for regular classes and fulfilled this objective by study guides and practice tests on the
a 60% passing rate for a. allow students more than one draft on allowing multiple rewrites on Blackboard sites for their classes.
developmental classes for major writing assignments; essays; providing study guides Composition instructors continue to
students taking final exams in b. provide students with study guides or or practice quizzes; or holding stress the three stages of writing in
these classes. worksheets; and reviews before a test. their courses: pre-writing, writing,
c. hold test reviews prior to the test day. and rewriting.
25
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Languages and Communications Division
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
4. The Division will provide a 4. During pre-registration and/or 4. Faculty members attended the 4. Instructors continue to use the
quality advising program for registration, faculty advisors will: Academic Dean’s advising advising/placement forms; track their
students with Languages and workshop, and they frequently majors’ progress using contracts and
Communications majors. a. update signed contracts from consult the advising/placement the 5250 terminal; and review the
the major course requirements as form as they register students. curriculum requirements in the
outlined in the college catalog; Sherry Lusk and Judy Vernon catalog.
b. obtain signed statements that their devised a two-sided contract
c. advisees understand the University for the advisors to track their
Transfer Code. General College majors’ progress.
5. During the 2003-2004 school 5. Faculty will take part in some form of 5. Instructors have attended 5. Instructors are encouraged to
year, 100% of the Languages and faculty growth and development. This workshops in PowerPoint, attend faculty development
Communications faculty will may include: Excel, and Blackboard. Many have luncheons; participate in the Life-
participate in faculty growth and attended professional conferences Long Learning Program; to continue
development. a. professional work-related conferences, by organizations such as MADE, their participation in the division’s
meetings, etc.; MCTE, AND TYCA-SE. Also faculty forums; and to join the Two-
b. area course work, workshop, or many participate in the division’s Year College English Association
seminar; monthly faculty forum sessions. (TYCA) since all Mississippi
c. Northwest-sponsored faculty sessions. community and junior colleges will
d. literary project(s), efforts, etc. host the 2005 convention in Jackson.
26
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Languages and Communications Division
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
6. Students in all English 1103, 6. Instructors may 6. A majority of instructors have 6. Instructors continue to assign
1203, 1113, and 1123 classes implemented computer instruction writing projects and exercises on the
will receive one to two hours of a. schedule entire classes in any of in their classes. Greta Coger and computers. A large part of research
computer instruction per the three computer labs (Rooms Rob Bunce teach composition for Comp II papers is conducted on
semester to familiarize students 200, 307, & 308) during the exclusively on the computer. Anne the Internet.
on word processing, grammar regular class periods; Smith, Mary Lipscomb, Judy
drill, and/or Internet research. b. use multi-media presentations to Vernon, Deborah Wilbourn, and
instruct students in computer use Sandra Banham require work in the
in the regular classroom and then Computer lab (Room 308). Several
give students assignments to do instructors, Dale Davis, D’Layne
in one of the computer labs; Smith, Rob Bunce, Judy Vernon,
c. give students handouts on Mary Lipscomb, and Anne Smith
computer use and then give have developed Blackboard sites
students assignments to do in for their courses.
one of the computer labs.
7. Instructors will keep a record of 7. Instructors will record in writing any 7. Instructors have documented 7. Instructors will continue to
encounters with problem students. and every encounter with a problem disciplinary problems with students document encounters with problem
student. Instructors will inform the to the Division Director. Deborah students. The emphasis this year
Division Director about particularly Wilbourn devised a warning form has been on classroom management
troublesome students. that students must sign if they cause and the stressing of the instructors’
trouble. Several instructors have expectations of student behavior in
had no problems this year. order to prevent problems from
occurring.
27
NURSING DIVISION
STATEMENT OF PURPOSE AND GOALS
The purpose of the Nursing Division is to teach RN entry level nursing theory and
practice, promote the career development of nursing students.
The goals of the division are to:
1. Provide a quality RN-entry level program of classroom instruction and
clinical experience;
2. Increase student awareness of learning resources and continuing educational
opportunities;
3. Facilitate the professional growth and development offered by NWCC;
4. Communicate and articulate with four year nursing schools and area
employees of nurses;
5. Provide quality advising for ADN and pre-nursing majors;
6. Develop and implement evaluation procedures to measure the knowledge
and competencies of students; and
7. Introduce and integrate current technological advances related to nursing.
28
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: AD Nursing
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
GOAL-To provide a quality RN-
entry level program of classroom
instruction & clinical experience
1.1 To maintain a 95% pass rate 1.1a Monitor the results of NCLEX-RN sent to the Spring ’03 results were 25/28 or Continue to monitor and strive
on NCLEX-RN on the first Division from the Boards of Nursing 89/3%. for excellence
write 1.1b Cap exams (ERI) are given at the end of each Fall ’03 results, while still
course and feedback shared with the inconclusive, are at present Continue to use all activities
individual student time—35 graduates, 32 have listed—will begin to use new
1.1c Pre-RN (ERI) is given to each member of the taken the exam, and 30 have entry criteria and compare
graduating class and shared with them to passed with a 93.8% pass rate. results when present waiting
predict success and prepare for the NCLEX- list is exhausted.
RN
1.1d Require SII students to spend a specified
amount (to be decided) of time with the new
NCLEX-RN software
1.1e Maintain an ongoing chart of students who
have less than an 18 on the ACT (High Risk)
and compare with failures in nursing. Notice
for any trends in this data.
1.1f Note any trends in data related to the numbers
of failures in non-nursing courses and begin
to formulate policies as to how these facts
might help predict NCLEX-RN results
1.1g Ensure that graduates are aware of review
courses and other ways to review for the
exam through discussion in seminar class
29
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: AD Nursing
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1.2 To maintain a 95% 1.2 a. Monitor employer’s level of satisfaction from Latest survey reveals 97.6% Continue to monitor
employer satisfaction rate questionnaire sent bi-yearly 6 months after satisfaction rate
graduation
1.3 Maintain an average student 1.3a Monitor student’s satisfaction by the written Latest survey shows 4.1 on Continue to monitor
satisfaction rate of a least course and clinical evaluations done at the end of satisfaction scale
3.5 on the 5 points scale each course.
used for these evaluations 1.3b Monitor by means of faculty evaluations each fall.
1.4 Maintain 90% graduate 1.4a Monitor graduate’s satisfaction with the program Latest survey reveals 94.2% Continue to monitor
satisfaction rate (90% will of learning based on the survey sent to each satisfaction results
include excellent, very good graduate 6 months after graduation. The students
and good responses) will be given the option of faxing the survey back
or offering the survey on-line via e-mail.
GOAL-To increase student 1.4b Graduating students will complete the exit survey
awareness of learning resources during the final weeks of the program of study.
and continuing education Suggestions will be brought to the first faculty
opportunities. meeting after the results are obtained.
2.1 100% of students will 2.1a Post workshop notices on the education bulletin 100% of students indicated Continue to monitor
indicate awareness and/or board. Students may give notices to Ms. Burkes, they were aware
attend education offerings Lab Coordinator to be posted
2.1b Make announcements in class regarding pertinent
offerings
2.1c Provide clinical time for attendance when
appropriate
2.1d Monitor by appropriate question on the course
evaluation
30
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: AD Nursing
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
2.2 100% of students will utilize 2.2a Assignments will be made at each 100% of students used the LRC Continue to monitor
the learning resource services level to insure student use of the related to a required assignment
library/learning resources and/or
GOAL-To facilitate the professional nursing resource lab.
growth and development of the 2.2b Students will be referred for available
faculty support services as is appropriate
3.1 100% of the faculty will 3.1a NWCC will provide financial Goal met Continue to assess due to IHL and
complete the 15 continuing assistance and professional leave for NWCC requirements
education hours per year faculty to attend workshops/seminars
required by NWCC; and the 3.1b NWCC will provide one three hour
10 hours of nursing CE course to faculty per semester at no
required by IHL. charge
3.1c Director will post all available CE
offerings on the office bulletin board
3.2 100% of faculty will provide 3.2a Each faculty member will have on file Goal met Continue to assess due to NLNAC
written documentation of 16 in the Director’s Office proof of 16 requirement
hours of clinical time annually hours of clinical time in her area of
teaching submitted annually beginning
Sept 1 of each year
GOAL-To communicate with BSN
programs and area employers of
nurses
4.1 Director will attend at least 4.1a NWCC will provide professional leave Director attended 80% of the Continue to assess
75% of Deans & Directors’ and transportation for these sessions meetings. Goal met
Council meetings
31
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: AD Nursing
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
4.2 100% of prospective 4.2a Class time in Nursing Seminar will be Goal met Continue to offer and monitor
graduates will be informed of used to discuss articulation with BSN
articulation agreements with
BSN programs within the
state
4.3 100% of prospective 4.3a BSN programs from the area will be Goal met Continue to offer and monitor
graduates will have access to invited to the annual Career Day
information about BSN 4.3b An area in the lab will be designated
completion programs in the for BSN information, brochures,
area contracts, etc. Course catalogs and
copies of brochures and contracts will
also be kept in the Nursing Division
4.4 The Director and/or 4.4a The Director and/or designee will Goal met. Meetings attended Continue to assess
designated faculty will attend all advisory council meetings in at BMH-No. MS, St. Francis,
participate in Advisory which we are asked to participate. and Univ. of Memphis
Council meetings 100% of the
time
4.5 100% of students will be 4.5a Career Day will be offered in the fall Goal met. Career day held in Continue to assess
provided an opportunity to semester each year. All students will November
attend Career Day sponsored be given class time to attend.
by the Nursing Division
32
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: AD Nursing
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
GOAL-To provide quality advising
for Associate Degree Nursing and
Pre-nursing majors (#604 & 605
major codes)
5.1 100% of advisees will have 5.1a Contracts will be completed at pre-registration Goal met Students—both nursing
written contracts on file in the through registration on each advisee and non-nursing meet
Division of Nursing 5.1b Current nursing contracts will be kept in the office with their advisors on a
of each advisee. Pre-nursing contracts will be kept regular basis to insure
in the nursing office file. Advisors will check continuity through the
periodically to ensure that all requirements are being program. We will
met. continue to monitor and
offer all things listed in
5.2 Faculty will be available to all 5.2a Office and class schedules will be posted on each Goal met this objective.
advisees during posted office faculty member’s door at the beginning of each
hours. semester and updated as necessary
5.2b All advisees will have the opportunity to meet with
their advisor at registration and at midterm.
5.3 All students are assigned 5.3a Student schedules are completed with courses Goal met
appropriate courses to appropriate to the student’s ACT score and
facilitate admission and placement tests given at registration.
progression in the Associate 5.3b Each level meets with their students that are in the
Degree Nursing program program during registration to insure all required
courses will be completed by graduation.
5.4 All appropriate students are 5.4a Representatives of Allied Health programs and Goal met
advised of opportunities career counseling in the Beverly Brewer Stark
available in other health Career Center are available as needed.
related fields as indicated
33
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: AD Nursing
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
GOAL-Students will be able to
demonstrate proficiency in clinical
skills and theoretical knowledge as
evidenced by the End of Course reports
6.1 75% of all students will 6.1a Faculty will monitor success with this objective by use Goal not met overall. Less than With the introduction of
demonstrate proficiency in of theory exams, clinical evaluations, nursing care 75% of the total number of the new admission
clinical skills and theoretical plans, skills check-off, and medication dosage students progressed to the next criteria, it is hoped that
knowledge by obtaining a calculations tests, and specific written assignments such level. the success with this
minimum score of 78 in theory as IPR’s, case studies, teaching-learning projects, etc. particular objective will
and “S” in the clinical area. increase. Right now we
Successful completion of critical have multiple students
skills and medications tests are who are not expected to
necessary to meet minimal be successful because
criteria for each level. of less than optimal
backgrounds
6.2 95% of students are predicted to 6.2a The PreRN test will be given at the end of each 79% of students taking the test We will look at this
be successful on the PreRN test semester to students in order to assess the efficiency of were predicted to be successful; objective more closely
given to the SII class prior to clinical skills and didactic comprehension however 89% were successful for next year. Perhaps
graduation we don’t want to
measure a prediction.
6.3 95% of preceptors will be 6.3a Preceptors will evaluate students performance by use of Goal met Continue to monitor
satisfied with student an evaluation form returned to the instructors at the end
performance of the rotation.
34
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: AD Nursing
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
GOAL-to introduce and integrate
current technological advances
related to nursing
7.1 All students will be 7.1a Instructors will provide for demonstration and Goal met Continue to assess
provided in-service training in lab or clinical on currently used
training on the equipment equipment
to be used in the clinical 7.1b Students are evaluated in the clinical area on
area use of all necessary equipment
7.1c The internet will be used as a source of
information gathering and an updated list of
sites will be placed on the educational bulletin
board
GOAL-To develop a program to
enhance student retention
8.1 The following will be 8.1a Student Nurses Survival Day will be required FI—goal met Continue to assess. Again,
goals for each level’s the first week of class for all FI students and FII—goal not met with the introduction of the
retention rate: FI-60%; will include study and test taking skills, stress SI---goal met new entry criteria, we
FII-80%; SI-90%; and management, priority setting, available SII—goal met expect a change in the
SII-100% counseling, and student support services on numbers monitored in this
campus and peer support. objective
8.1b Each level will continue to assess their retention
rate in an effort to hold onto the students who
are predicted to make the best nurses.
8.1c Each advisee will utilize the services of the
Counseling Center where deemed appropriate.
35
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: AD Nursing
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
GOAL-To track employment status
and type of workplace of each
graduate
9.1 100% of surveys returned will 9.1a The graduate survey will be used to locate and Goal met Continue to assess
track employment status and track each graduate.
type of workplace. 9.1b The employer questionnaire will be used to
monitor the workplace and satisfaction of the
employers.
36
SCIENCE AND MATH DIVISION
STATEMENT OF PURPOSE AND GOALS
The purpose of the Science and Math Division is to offer courses, programs,
and services that are structured to provide the student with the necessary skills
for a specific professional program or for transferring to a senior college or
university.
The goals of the division are to:
1. Continue to revise and update the curriculum to meet the educational growth
and needs of our students;
2. Maintain a small student to teacher ratio to achieve an optimum learning
environment for our students;
3. Achieve and maintain state-of-art equipment for instructional laboratories;
4. Continue to provide experienced faculty members who instruct, advise, and
counsel the students, working closely with them to meet individual student
needs;
5. Maintain updated articulation agreements with the four-year institutions and
provide assistance for the smooth transition of our students into those
institutions;
6. Maintain close interaction with the professional schools and programs to
which our students apply and aid the students in the smooth transition into
those programs;
7. Maintain a learning environment that motivates the students to achieve their
goals; and
8. Develop student-tracking procedures that monitor the success of our students
in senior institutions and professional programs.
37
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Science and Mathematics Division
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Students will be correctly placed 1. A tracking system will be 1. Mathematics faculty will 1. Tracking results will be used to
in the appropriate math course. implemented to study the effectiveness of evaluate and monitor student determine whether or not the math
placement by ACT and/or testing. success/failure rates. placement test and the ACT are
correctly placing students.
2. 100% of students enrolled in 2. Mathematics faculty will include 2. Copies of each course syllabus 2. Periodic updates will be made to
math classes will be made aware of information about the math lab, student and each course outline will be kept each course syllabus and each course
sources of assistance and support support services and office hours on class on file by each instructor and/or the outline to assure that students receive
handouts or the syllabus. division director. information on all sources of
assistance and support available.
3. There will be 100% compliance 3. Mathematics faculty on all campuses 3. Mathematics faculty will be 3. Mathematics faculty will
with math placement and testing. will have access to current math notified where to obtain periodically review and revise
placement tests. mathematics placement tests. placement tests.
4. Chemistry faculty will maintain 4. Faculty will attend conferences, 4. Chemistry faculty will compare 4. Chemistry faculty will make
close interaction with the seminars, and open houses at the application procedures and necessary changes to NWCC policies
professional schools and programs professional schools to stay current on admissions requirements at to reflect changes in application
to which NWCC students apply. application procedures and admission surrounding professional schools procedures and admission
requirements at these schools. with information included in requirements in accordance with
NWCC catalogues and brochures. professional school expectations.
38
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Science and Mathematics Division
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
5. Chemistry students in all courses in all 5. Textbooks and laboratory experiments will be 5. Chemistry students will perform 5. The Chemistry Department will
sections on all campuses will perform at a chosen that cover the material determined to be competitively on a standardized modify textbooks, laboratory
level competitive (the 50% percentile) with necessary for students to master in the chemistry chemistry exam given to chemistry experiments, and teaching
other students across the state and the United courses taught on all NWCC campuses. students at all NWCC campuses. strategies to ensure that students in
States. chemistry courses perform on a
competitive level.
6. The Chemistry program will prepare 6. Students will be advised in accordance with 6. The Chemistry Department will 6. The Chemistry Department will
students for successful application to a the admission requirements and course content contact annually all pharmacy schools make any necessary changes in
pharmacy school in this area. required for acceptance into these schools and in the surrounding states to maintain curriculum and course content to
the chemistry courses will be taught at a level to accurate admission requirements and assure that students receive all
prepare the students for these schools. chemistry course content expectations. necessary information and
instruction for success in pharmacy
school.
7. The Biology Department will maintain 7. The Biology Department will send a 7. To document attendance at 7. With updated information on
close interaction with the professional representative to advisors’ meetings at the major meetings for advisors, a report will be curriculum and admission
schools and programs to which our students professional schools once a year. written by representatives who attend. requirements, NWCC advisors will
apply and aid the students in the smooth Reports will be distributed to NWCC be better able to advise students
transition into those programs. faculty who are pre-allied health who are majoring in pre-allied
advisors. Reports will also be kept on health. This information will also
file in the office of the Division be used to keep the NWCC catalog
Director and/or Department Chair. current.
8. The Physics Department goals are: to get 8. Motivate students to study the right things for 8. Special assignments will be given to 8. New computers will be added to
students motivated by connecting what they the right reasons. Keep them focused on students to evaluate them and monitor decrease number of students in
do in the classroom to the world in which knowledge. Make them gain both problem- improvement. each station. Stations will be
they live and work, to help them gain a solving and conceptual understanding. Connect connected thru the internet to major
deeper understanding of the world of physics lab rooms to real-world phenomena and to their universities. The Physics lab will
and to help students realize that what they are careers. Develop critical thinking ability and be updated with new technology.
learning will help them tackle problems in team work.
other courses
39
SOCIAL SCIENCE DIVISION
STATEMENT OF PURPOSE AND GOALS
The purpose of the Social Science Division on the Senatobia campus is to
provide quality instruction and advising for majors in the Division, as well as
for students taking the core subjects.
The goals of the division are to:
1. Work with students within the Division to provide quality instruction;
2. Provide courses in the Social Sciences to enable students to meet their
major and core requirements;
3. Continue to provide students with awareness of and access to quality
learning resources;
4. Provide faculty growth and development in subject areas and teaching
methods;
5. Communicate and articulate with counterparts in Mississippi's four
year institutions;
6. Provide educational services to non-traditional students in the Social
Sciences;
7. Communicate and articulate with in-district secondary schools
concerning Social Studies majors and courses; and
8. Provide a quality academic advising program for students with a
Social Science or General College major.
40
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Social Science Division
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. The division will facilitate the 1.1 Faculty will complete the 15 hours of 1.1 100% of the Social Science 1.1 Continuing education allows
professional growth and continuing education required by NWCC. faculty completed 15 hours of faculty members to enhance the
development of the faculty. continuing education experiences in the classroom and as a
professional
1.2 The Division will offer at least one 1.2 Social work instructors sponsored 1.2 Social work instructors indicated
seminar/presentation per semester which is a meeting between social work majors a positive response from students.
specifically geared toward Social Science. and a representative from a university They indicated a possible expansion
to include more universities
1.3 Faculty will be encouraged to attend 1.3 Faculty were encouraged to 1.3 Though not all were able to
forums sponsored by other divisions. attend “Lunch and Learn” seminars attend because of class conflicts,
presented by other divisions. those who attended gave positive
feedback universities.
41
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Social Science Division
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
2. The division will participate in 2.1 Faculty will update individual course 2.1 This was done in the fall. 2.1 These are good to have on file
the evaluation and/or revision of the outlines and place them in the Division but not much feedback has been
Social Science programs. Director's office. received.
2.2 Faculty will evaluate and revise class 2.2 Several faculty members have 2.2 Scantron has allowed faculty
instruction, testing, activities, etc. begun using Scantron to grade tests. members to return tests sooner and
One instructor inserted the exam has allowed them to analyze the
schedule into the syllabus. response to each question in greater
detail. Positive feedback was given on
the exam schedule being included in
the syllabus.
2.3a. Each Social Science program will 2.3a. This is in progress as the 2.3 Through our updates, we are
critically evaluate its curriculum and division prepares for curriculum more accurately able to prepare
update if necessary. review in the fall. students for transfer to universities.
2.3a. Review the core curriculum and 2.3b. This is done as changes are
the state articulation agreement for the received from universities.
program.
2.3c. This is done as changes are
2.3b. Review any changes implemented received from universities.
by specific universities.
2.3c. Revise, if necessary, the NWCC
bulletin and program contracts.
42
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Social Science Division
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
3. The Division will provide quality 3.1 The director will ensure that each 3.1 The list of advisees is 3.1 This allows our advisors to have
advising for students with Social Faculty Advisor has a manageable evaluated each semester. Advisees a more manageable load of advisees.
Science and General College number of advisees. who are not social science majors While some will still have more
majors. are placed with other advisors. advisees than others, trying to
3.1a Once per semester, an evaluation Advisees within each discipline are equalize the numbers attempts to
will be performed to ensure that distributed evenly among advisors. make things as fair as possible. The
advisees are assigned to the correct feedback has been positive. One
advisors. suggestion was that a list of advisees
who have withdrawn be posted so
3.1b Once per semester, an evaluation that advisors can know whether
will be performed to equalize the students will be returning.
number of advisees among advisors
in each academic program.
3.2 At registration, each advisee will 3.2 This is done by our advisors. 3.2 This allows us to have each
have the proper academic contract advisee on file with the
explained by the appropriate advisor and appropriate advisor. It is a good
each advisee will sign the contract. way to maintain continuity with
the advisees
43
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Social Science Division
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
4. In an effort to coordinate with 4.1 Each instructor will maintain NWCC 4.1 This is done by our instructors. 4.1 Not much feedback has been
SCANS Competencies and Skills, tardy policies in the classroom. received in this area.
the Division will emphasize the
"Personal Qualities" competency in 4.2 All advisees will have reference 4.2 This is done by our advisors. 4.2 Positive feedback was received
the classroom and with advisees. numbers and schedules ready as they with a suggestion that we ask advisee
come to pre-register. to come the week before for more
lengthy advising purposes.
5. The division will maintain 5.1 Faculty will document troublesome 5.1 Any troublesome encounter is 5.1 Troublesome encounters are
contact with students with special encounters in the classroom and will documented in a professional minimal in the social science
needs. report the encounters to the Division manner. division.
Director, if necessary.
5.2 Faculty will respond promptly to 5.2/5.3 Faculty members have
memorandums sent by the Disability responded to memorandums 5.2/5.3 No negative feedback has
Coordinator that identify students with sent by the Disability Coordinator been received regarding our
disabilities. and have accommodated students policies with students who are
according to the instructions disabled.
5.3 Faculty will attempt, with the recommended by the Disability
assistance of the disability Coordinator, Coordinator.
to accommodate any student with a
disability.
44
CAREER-TECHNICAL EDUCATION DIVISION
STATEMENT OF PURPOSE AND GOALS
The purpose of the Career-Technical Education Division is to provide quality
instructional programs and services designed to prepare students for employment,
provide opportunities to encourage personal and career development, and to foster
economic development through partnership with secondary schools and
business/industry.
The goals of the Division are to:
1. Comply with State Department standards and measure in enrollment, job
placement, retention, graduation, occupational and academic skills;
2. Provide technologically current laboratories and facilities to meet student
and employer needs;
3. Upgrade the programs and courses to be more flexible and student oriented;
4. Increase enrollment including special populations and adult learners;
5. Provide for district-wide faculty growth and development;
6. Improve communication and articulation with secondary schools and
business and industry;
7. Improve communication among campuses, division, programs, and faculty;
8. Improve opportunities for students to develop personal/interpersonal and
employability skills;
9. Provide quality instruction in programs and services; and
10. Improve the level of student satisfaction and student success.
45
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL SERVICES
Planning Unit: DeSoto Center – Olive Branch
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. To complete the upgrade of 1a. The new phone system will be in use 1a. Completed 1a. Better communication between
the telephone system and by January 2004 and Internet service will Centers.
installation of Internet service be available for students and faculty by
for students and faculty. January 2004.
2. To complete the 2a. The in-house 5250 system will be 2a. Completed 2a. Allows faculty to access student
installation of the in-house 5250 installed and available for use by faculty records.
computer system for faculty. by December.
3. To improve the facility to 3a. Request will be made in the 2003 3a. $50,000 was allotted in budget. 3a. In process of evaluating the use of
provide a more conducive Status Reports/Budget Request for funds the funds.
learning environment. to improve the facility (i.e., painting
interior, flooring bathrooms and lounge,
furniture, etc.)
46
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Agriculture and Natural Resources (Agricultural Business and Management Technology and Agricultural Technology)
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Improve program to career/work 1a. Industry visits, improved advisory 1a. Advisory Committee meetings 1a. Strong attendance continues
connection committees conducted across the district
1b. Improve/create web pages on NWCC 1b. On-going 1b. The NWCC web site is
site for Agricultural programs continually updated
47
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Allied Health Programs (All Campuses)
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Continue above average pass 1 Use computer software for assessment 1. LPN student participation 1. Objective met/continues
rates for state licensure exams and instructional assistance ongoing
Paramedic:
2. Increase program enrollment 2a. Encourage students enrolled in EMT- 2a. On-going 2a. Enrollment increased in academic
Basic to take academic classes in classes
preparation for Paramedic Program.
2b. Alter curriculum hours making 2b. Completed 2b. Curriculum has been revised-
program shorter, but maintaining after EMT Basic, four semesters are
associate degree required
48
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Art and Humanities (Graphic Design, Child Development, Cosmetology)
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
Child Development:
1. Continue to meet state licensing 1. Make necessary changes to meet 1. Completed 1. Pea gravel added-elevation
regulations and attain NAEYC licensing regulations and complete changed- must be remedied.
accreditation playground improvements
Graphic Design:
2. Add additional classroom for 2. Find and acquire adequate space to 2. Completed 2. Painting studio acquired
painting studio allow a minimum of 6 students access to
painting studio
Cosmetology:
3. To improve the passing of the 3. Use computer software for additional 3. Completed 3. Continue objective
State Board Exam on Theory instruction and assessment
3a. To create a new standard for 3a. Use TABE testing and personal 3a. Not completed 3a. Investigate new requirements
entering program interviews other than TABE
49
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Business: Paralegal, Medical Office, Microcomputer, Office System, Computer Information Systems
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Increase business/industry 1. Increase field trips, Advisory 1. Completed/On-going 1. On-going
contacts committees, follow-up with graduates,
and Career Tech Expo participation
2. Demonstrate improved lines of 2. Contact instructors to discuss 2. Completed/On-going 2. On-going
communication among all NWCC curriculum, objectives, textbooks,
campuses and other community teaching assignments, use of current
colleges technology and ideas and information
3. To provide a work place 3. Continue having sophomores to 3. Completed/On-going 3. On-going
environment in which to learn provide mentoring and tutoring services
to students in need
3a. Continue freshman orientation
program
3b. Continue industry work projects for
students
3c. Continue actively seeking
internships/partnerships with industry
4. To provide a means of 4. Continue to offer occupational- 4. Completed/On-going 4. On-going
experiencing and improving specific field trips and socialization
professional and social skills through CPU activities and skills
USA/VICA student professional
organization
50
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Career Technical Support Programs (Special Populations, Work-Based Learning, Career Center)
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. To promote employability skills 1. SCANS Committee 1. Continuing. Minutes posted 1. Participation has increased
across campus on web 1a. Better communication across the disciplines
2. To improve ACT WorkKeys 2. Development of student portfolios for 2. On-going 2. More instructors recognize the validity of
scores Technical graduates portfolios
2a. Training on Keytrain software 2a. Keytrain fully implemented 2a. More instructors are scheduling students in
2b. Training on WIN software in Related Studies Lab labs
2b. WIN fully implemented
2c. Completed/Evaluations from
11-county high schools
3. Promote Career Technical 3. Career-Tech Expo-Date set in SP03 3. Completed/On-going 3. 2,600 high school seniors for 2003 attended
Education in district 3a. Offer in-service opportunities to high 3a. Completed/On-going 3a. Continue to offer inservices to area high
schools schools
3b. Continued placement of students in part- 3b. Feedback to instructors for program
time skill specific jobs improvement
4. Build stronger communication and 4. Business and Industry visits 4. Completed 4. Continue business and industry visits
Network between Business and
Career-Technical Education
5. Improve entrance scores for LPN 5. Workshops on basic skills (Reading, Math, 5. Workshop Completed/On- 5. Filled LPN 03-04 class
Language) going
6. To improve WorkKeys awareness 6. Presentations to Advisory Committees 6. Completed/On-going 6. Greater student participation
7. Strengthen Social and Professional 7a. Planned professional social activities 7a. Completed 7a. Mock interviews conducted, resume writing
Skills of Career-Tech Students workshops, students demonstrated technical and
social skills at Expo ‘03
7b. Initiate a National Vocational-Technical 7b. Attended workshop 7b. 2 instructors plan to initiate Honor Society
Honor Society on Senatobia Campus 2004-05
51
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Industrial & Engineering: Heating & Air Conditioning, Electronics, Automotive, Telecommunications, Tool & Die, Welding, Drafting &
Design, Civil Technology and Collision Repair
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Increase/Improve Program and 1. Host tours for industry representatives 1. Completed/On-going 1. Placement increased
Industry Relationship Career Tech Expo participation
2. Increase/Improve Advisory 2. Reorganize committees and remove 2. Completed 2. Added new business contacts
Committee involvement inactive members
2a. Invite new companies to visit and 2a. Completed/On-going 2a. Feedback from industry remains
participate in advisory Committee current
activities
2b. Survey former students now working 2b. Completed/On-going
in industry
3. Increase Enrollment 3. Continue area high school tours 3. On-going 3. Additional classes offered
3a. Offer night and weekend classes 3a. Completed/On-going
4. Update Curriculum and 4. Review and compare course work and 4. Completed/On-going 4. Course work revised
equipment current trends.
4a. Update software for CNC machines 4a. Completed/On-going 4a. On-going
4b. Utilize a computer lab (preexisting) 4b. Delayed 4b. No free labs until phase II is
at Desoto Center to offer CAD classes completed at DeSoto Center
52
NORTHWEST
Mississippi Community College
2003
PLAN TO IMPROVE
COMMUNITY AND ECONOMIC DEVELOPMENT
53
TECH PREP
STATEMENT OF PURPOSE AND GOALS
The purpose of the Northwest Consortium will be to continue to implement the
Mississippi Tech Prep in secondary schools throughout the Northwest District,
according to the Mississippi State Department guidelines.
The goals of the division are to:
1. Articulate between secondary and post secondary in order to provide
advanced placement or enhanced skills training for secondary feeder
programs into NWCC Career-Technical programs;
2. Design and deliver in-service sessions for administrators, teachers, and
counselors to implement applied learning strategies, the articulation process,
and the teacher/advisor role in order to implement the Mississippi Tech Prep
Initiative; and
3. Continue to market the Tech Prep philosophy to include a broad-based
foundation made up of education, business, industry, and the community at
large.
54
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Tech Prep
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. To promote the competencies 1. Produce printed material for high 1. On-going 1. On-going
needed to gain the skills taught in school students and teachers outlining
today’s technology progress needed competencies for each vocational
and technical program at NWCC.
2. To improve sharing of applied 2. Host a Tech Prep Fest during school 2. Not completed 2. Do not plan to host a Tech Prep
teaching ideas among Northwest year. Fest next year
districts high school teachers
2a. Provide a quarterly/semi-annual 2a. Professional development 2a. On-going
newsletter with tips and ideas. brochure listing all activities
available to consortium members
was sent to all tech prep schools
55
WORKFORCE DEVELOPMENT CENTER
STATEMENT OF PURPOSE AND GOALS
The purpose of the Division of Community and Economic Development is to
provide quality credit and non-credit education and training services for
business, industry, and individuals. These flexible, customer-driven services are
provided to improve worker productivity and enhance the quality of life of the
community.
The goals of the division are to:
1. Ensure the quality of services through the development and implementation
of a comprehensive student/customer tracking and program evaluation
process;
2. Regularly determine the training needs of business, industry, individuals,
and the community through the use of surveys and other needs assessment;
3. Design new and improve existing training services that are flexible and
accessible in meeting identified needs;
4. Identify and train a cadre of qualified trainers;
5. Develop and implement a marketing strategy for the division in order to
communicate the availability of quality services throughout the district;
6. Partnership with business, industry, and community agencies in meeting
training and economic development resource needs; and
7. Provide attractive and efficient physical facilities and equipment for division
personnel and services.
56
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
COMMUNITY AND ECONOMIC DEVELOPMENT
Planning Unit: Workforce Development Center
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Actively provide for a pool of 1.1 Offer evening programs for 1.1 GIS training by D. Campbell offered to 1.1 Request additional funds, up to
trained workers for local industry Homeland Security agency workers. first responders on 2/24 & 2/26 from 4:00-7:00 $40,000, through WIA or other
and for the training and upgrading (4,5*) p.m. GPS for BFD conducted 3/24 from 6:00- sources to add 2 counties to DeSoto,
of individuals already employed. 9:00 p.m. A $43.500 grant has been obtained Panola, Tate, and Tunica presently
from WIA to market and train in GIS. composing the GIS training network.
1.2 Serve the employer 1.2 Results available July 15 from year- 1.2 Increase number of class
community as requested.(7*) end project reports. participants by 2% in FY’05.
1.3 Partner with local K-12 1.3 ServSafe, computer and Spanish 1.3 Coordinate a GIS project for the
through Tech Prep and WIA. (7*) classes for DeSoto and Senatobia schools 04-05 school years between local
included K-12 teachers & staff. D. Campbell K-12 Tech Prep, NWCC Workforce
conducted GIS training for K-12 teachers on Dev. Center and first responders.
1/23, 2/24 & 2/26 in partnership with WFD and Partner with WIN Centers in 3 areas
Tech Prep. WIA partners with ABE/GED. to offer training to clients.
1.4 Encourage one manufacturing 1.4 President of South Panola School 1.4 Invite all K-12 school board
employer or recruiter who is on a school Board has been invited to Council meetings presidents in NWCC service
board to become a Council member. (4*) beginning 6-04. district to attend one District
Workforce Council meeting
annually.
1.5 Offer training in all topics 1.5 On-going 1.5 Respond to all training requests
suggested by Council in strategic from the NWCC service district.
planning. (3,4,5,6*)
1.6 Continue to encourage 1.6 Chairman and DWFDC members 1.6 Announce need for permanent
Council members to ask legislators for were encouraged by e-mail, personal contact funds at Council meetings and
permanent funding. (1,2,7*) and by Council chair to visit and/or write letters request members to contact their
to their local legislators concerning funding. local legislators.
57
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
COMMUNITY AND ECONOMIC DEVELOPMENT
Planning Unit: Workforce Development Center
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1.7 Educate public and Council members 1.7 Brochures from RCU were 1.7 Contact each new business/ industry
about resources available through Workforce distributed at Council meeting referred by local or state economic dev.
Development Center. (1,2,7*) 12-09-03. groups who are locating in NWCC district.
1.8 Offer one program as faculty 1.8 B. Donahou presented GIS 1.8 Instructors involved in GIS integration
development describing GIS/GPS efforts at info at a Lunch and Learn Oct. 16, present their activity at a 1-hr. staff
NWCC. (4*) 2002. development by March 05.
1.9 Treat all ABE/GED classes as if they 1.9 ABE classes and GED testing 1.9 Distribute listing of ‘What Employers
are a job, with work regulations and skills. have strict entry/exit time Want in New Hires” to Tech Prep teachers
(5,6*) schedules and behavior standards. through Tech Prep coordinator. Offer 3
classes of soft skills training for WIA clients
by March 31, ’05.
2. Coordinate programs for 2.1 Refer job openings to the Work-based 2.1 33 students were placed in 30 2.1 Continue to refer all job openings
seamless delivery of services Learning program. (7*) places of business. !00% remain to Work-based Learning coordinator and to
through Workforce Development working in the industry or the WIN Centers.
Center. same field.
2.2 Collaborate with WIN to offer evening 2.2 Grant for funding for GIS 2.2 Partner with Tech Prep, WIA,
training in Homeland Security measures for marketing & training obtained Career-Tech and area K-12 to offer high tech
first responders. (3,4,5*) from WIA to begin 4/1/04. training, i.e. GIS, electronics, lean
manufacturing.
2.3 Funding permitting, hire an additional 2.3 One individual was transferred 2.3 Collaborate and partner a total of
coordinator. (3*) to WFDC as 4th coordinator.2.4 5 training classes with Tech Prep and WIA.
100% of training requests were
addressed resulting in 71 projects
as of 3-31-04.
2.4 Offer training in each geographic area 2.4 Increase training classes offered in each
according to local needs. (5*) coordinator district by 2% by 3-05.
58
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
COMMUNITY AND ECONOMIC DEVELOPMENT
Planning Unit: Workforce Development Center
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
3. Provide programs in the Center 3.1 Align with industry associations 3.1 Staff aligned with Lafayette 3.1 Each coordinator aligns with
consistent guidelines and where possible. (7*) Chamber of Commerce & Ec. Dev., economic development organizations
benchmarks to support workforce DeSoto County C of C & Ec. Dev., in assigned service area.
education Panola Partnership, Metro Ind. Park
Assoc., Holly Springs Ec. Dev., and
HRM in DeSoto Co.; MDA and
MES representatives serve on
Council.
3.2 Work toward holding evening 3.2 On-going. Electronics classes 3.2 Work toward NWCC presence in
training at the high school industrial were conducted in Olive Branch Incubator Building in Panola County
training facility in Batesville. (4*) because of location of equipment. by FY’05.
3.3 Work toward a 3-hour credit course 3.3 Partnered with MSU for GIS 3.3 Offer 3-hour credit course,
as an introduction to GIS and form an curriculum integrated into drafting “Introduction to GIS”, in career
articulation agreement with a 4-year course. New course offering, ‘Intro technology division by Jan., 2005.
college. (3,4*) to GIS’, planned for ’05.
4. Refer individuals to training or 4.1 Collaborate with all programs 4.1 A coordinator for NWCC, 4.1 Collaborate with WIN to offer 4
jobs. offering training for displaced workers. Coahoma, and MDCC has been computer training classes and 2 ‘soft
(7*) employed to manage the skills’ classes in FY’05.
dislocated worker program.
4.2 Work toward collaboration with WIN 4.2 Grant funds of $43,500 have 4.2 Offer a 3-hour credit course in
in offering evening classes in Homeland been secured through WIA ‘Fundamentals of GIS’ in the Career-
Security measures. (3,4*) beginning 4-1-04. technology department in FY’05.
59
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
COMMUNITY AND ECONOMIC DEVELOPMENT
Planning Unit: Workforce Development Center
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
5. Provide opportunities for 5.1 Work toward 50% completion rate 5.1 Year end results available 6-30-04. 5.1 Increase GED completion rate
individuals to successfully complete a for 2004. (6*) by 2% from FY’04.
GED.
5.2 Set goal of 2250 students for 2004. 5.2 Year end results available 6-30-04. 5.2 Increase student participants by
(6*) 2% from FY’04 enrollees.
5.3 Refer to IEP and test each student 5.3 Each student is tested after 100 hours in 5.3 Test all ABE/GED students after
every 50 classroom hours. (6*) the classroom. (50 hours of instruction proved 100 classroom hours.
too soon to test progress).
5.4 Encourage students to score 500 or 5.4 Students are encouraged to continue 5.4 Before attempting practice GED
higher on practice test prior to taking GED studies until score on practice test is 500. test, a student is encouraged to complete
exam. (6*) 100 classroom hours of study.
5.5 Continue to offer 20-30 hours of 5.5 Each instructor is required to obtain 5.5 Provide up to 30 hours of staff
teacher in-service training for professional 20 in-service hours annually. development opportunities for teachers.
development. (6*) Require 20 hours of staff development
annually.
5.6 Continue marketing of program 5.6 The NWCC PR dept. sends out press
through NWCC PR dept, local media and releases to all local papers. ABE/GED is
ABE/GED flyers. (7*) marketed through all area literacy councils.
6. Provide opportunities for 6.1 Schedule one new topic for Lunch 6.1 Year end results available 6-30-04. 6.1 Continue monthly Lunch and
continuing education for the and Learn each month from September, 2003, Final Lunch and Learn scheduled 4-04. Learn series. Offer one lunch
community. to May, 2004. (8*) highlighting GIS technology.
6.2 Offer classes for CEU credit in three 6.2 CEU credit classes were offered in 6.2 Make CEU credit available to all
geographical areas by June, 2004. (5,8*) Vardaman, Coffeeville, and Senatobia. industry classes at industry request.
Schedule 2 tour trips for seniors through
Lifelong Learning. Schedule a summer
Kids Kollege on Senatobia campus for 5-
15 year old youth.
60
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
COMMUNITY AND ECONOMIC DEVELOPMENT
Planning Unit: Workforce Development Center
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
7. Evaluate programs and plan 7.1 Continue to write data entry cost 7.1 Not allowed by SBCJC. 7.1 No longer permitted because of
for continuous improvement into all projects. (5*) Companies supply accountability funding restrictions.
reports processed annually.
*Responsible Party:
1. District Workforce 7.2 After a class is completed, check 7.2 All companies who receive training 7.2 Address all suggestions for
Development Council back with a company representative from WDC supply accountability improvement that are documented on
2. Council Chair within 3 months to determine impact of documentation annually to SBCJC. end-of-class evaluation forms.
3. Center Director training. (5*)
4. Planning Director
5. Workforce Development 7.3 Continue to collaborate with WIN 7.3 GIS grant funds of $43,500 were 7.3 Participate in plastics ‘Cluster’
Coordinators centers, Tech Prep, Work-based Learning obtained 4-1-04 through WIA. planning meetings. Collaborate
6. ABE Director and the Career-Tech and academic Tech-Prep sponsored two 6-hr. GIS with WIN centers in efforts to
7. Workforce Development divisions of the campus. (7*) trainings for K-12 teachers and first provide training for clients.
Center Staff responders, Work-based Learning Provide classes in computer and
8. Continuing Education coordinator reports activity to soft skills in 3 geographic areas in
Coordinator WFDC, one staff member serves on FY’05
Revised by DWFDC, ex-officio SCANS.
members, NWCC staff and
guests on June 3,2003
Allied Industries, Oxford
61
WIA DIVISION
STATEMENT OF PURPOSE AND GOALS
The purpose of the Workforce Investment Act (WIA) is to provide workforce
investment activities that increases participants’ employment, retention, earnings,
and skill attainment and as a result, improve the quality of the workforce, reduce
welfare dependency, and enhance the productivity and competitiveness of the
nation. Teamwork between business, industry, and educational institutions is a
viable component of this legislation. Co-location of service providers and the
integration of services to the fullest extent possible are the priorities of this system.
The goals of this division are:
1. Provide easy access to quality services for all customers including adult,
dislocated workers, economically disadvantaged, high school dropouts, and
older youth;
2. Expand the services and offerings of WIA to include new partners;
3. Increase public awareness of the educational opportunities available at
Northwest Mississippi Community College through the Workforce
Investment Act resulting in increase of enrollment and an improved public
image;
4. Provide information as a service to the citizens of the district as to the
diverse offering available by continuing to accept invitations to speak to area
businesses and agencies;
5. Up-grade equipment and secure up-to-date equipment to insure that clients
will be more marketable;
6. Ensure accessibility for persons with disabilities; and
7. Provide services that may be required to promote employability, career
potential or to fulfill employer-hiring needs.
62
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Workforce Investment Act (WIA)
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Establish a permanent home for 1a. Secure remodeling funds from Three 1a. Renovation funds were secured 1a. The boiler building has been
the WIA office/affiliate site. Rivers. from Three Rivers to remodel. renovated and ready for occupancy.
1b. Secure permission to renovate the old 1b. Northwest Board approves 1b. Northwest has secured a newly
boiler building to include funds from matching funds. renovated building that improves the
Northwest. appearance of the circle drive.
2. New equipment will be 2a. Secure a list of needed equipment. 2a. Equipment needs have been 2a. New equipment was installed.
purchased for the Senatobia WIN secured
Job Center building.
2b. Secure price quotes. 2b. Price quotes have been 2b. Price quotes were used to secure
obtained. lowest cost.
2c. Include equipment costs in proposal. 2c. Equipment costs were included 2c. Equipment was purchased
in proposal. following procurement guidelines.
63
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
EDUCATIONAL PROGRAMS
Planning Unit: Workforce Investment Act (WIA)
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
3. Community awareness of WIA 3a. Press releases written and approved 3a. Press releases and an open 3a. More awareness of WIA for the
will be improved by providing for publication. house will be held. area.
information to area newspapers and
businesses. 3b. Publications submitted to area 3b. Publications submitted to area 3b. More customers using WIA
newspapers and media. newspapers services.
3c. Flyers and brochures distributed 3c. Flyers and brochures 3c. More businesses are familiar with
distributed. WIA.
3d. Provide ITA’s to pay tuition for
qualified applicants to Northwest. 3d. ITA’s are being provided. 3d. Customers facing layoffs are
receiving assistance.
4. Secure a larger comprehensive 4a. Secure permission and funds from 4a. Client participation caused 4a. Partners will have more space.
site in Oxford. Three Rivers. crowding in the halls and Resource
Room.
4b. Locate new site. 4b. Most days it is standing room 4b. Clients will not be crowded and
only. will have a space to sit.
4c. Complete renovation plans. 4c. Clients need more privacy to 4c. New partners can now be
discuss their problems. included.
4d. Clients need more space to 4d. Clients have more privacy and
access equipment. access to equipment.
64
NORTHWEST
Mississippi Community College
2003
PLAN TO IMPROVE
STUDENT AFFAIRS
65
ATHLETIC DEPARTMENT
STATEMENT OF PURPOSE AND GOALS
The purpose of the Northwest Mississippi Community College's Athletic
Department is to provide a competitive athletic program, to assist students in
obtaining educational goals, to provide an opportunity in enhancing social and
personal development, and to promote community and student involvement.
The goals of the department are to:
1. Provide qualified administrators and coaches who are competent specialists
in the area of athletics;
2. Assist student athletes in the development of academic skills;
3. Provide optimum health and safety standards for all student athletes;
4. Have a graduation or transfer rate of student athletes as high or higher than
that of Northwest students not participating in athletics;
5. Increase the number of student athletes that participate in the next level of
competition;
6. Enhance student athletes in social and personal development; and
7. Increase the community and district support for the athletic program.
66
NORTHWEST MISSISSIPPI COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Athletic Department
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. To provide qualified 1a. Staff will attend MAC annual clinic in 1a. NWCC coaching staff annually 1a. Continued improvement for
administrators and coaches who are their particular sport. attends the MACJC Clinic. NWCC coaches through involvement
competent specialists in the area of with others via clinics, workshops,
athletics. 1b. Coaches will attend and conduct 1b. Coaches also host clinics and and the sharing of knowledge.
individual clinics in their sport as is attend others to exchanges ideas,
possible. theories, and motivational
techniques.
2. Assist student athletes in the 2a. Coaches will provide supervision, 2a. Every student/athlete is 2a. Continuing to stress the
development of academic skills monitoring, and support in academic monitored by the coaches for importance of academics as a top
performance and class attendance during attendance and academic priority for all athletes.
the school year. performance on a weekly,
sometimes daily basis.
2b. Tutoring services will be provided as 2b. NWCC coaches provide various 2b. Seeing a continuing rise in G.P.A.
needed. labs and tutoring services to the for all athletes.
student/athlete.
2c. Study hall and supervised study will 2c. Supervised study hall and
be required as needed. library time are provided and
sometimes required.
67
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Athletic Department
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
3. Provide optimum health and 3a. Coaches and staff will keep all 3. Athletic fields show continued 3. The hiring of an athletic field
safety standards for all student athletic facilities and fields up-to-date and improvement which directly affect superintendent ensures the quality of
athletes. safe in accordance with national and state player’s safety. the playing and practice fields.
rules and standards.
3a. Training readily accessible and
available.
3b. Student athletes will be provided 3b. NWCC maintains or replaces its 3b. The NWCC athletic budgets allow
standard safety equipment, pads, athletic equipment as needed. for the obtaining of, and maintaining
headgear, etc., as appropriate, for the the best equipment available.
particular sport in which they are
participating.
4. Student athletes at Northwest 4. Coaches will provide student athletes 4. NWCC coaches continually 4. More players being able to
will have a graduation or transfer with academic supervision, tutors as motivate the student/athlete to participate at the next level.
rate equal to or greater than the needed, monitor class attendance, and improve academically.
average graduation/transfer rate of offer continuous encouragement and
all MACJC student athletes support toward a successful academic
experience for all student athletes.
5. The number of student athletes 5. Coaches will utilize their skills and 5. Primary goal for NWCC 5. Many NWCC athletes continue to
who participate at the next level of efforts toward teaching student athletes to coaches is to prepare each player excel at the college (4 year) and
competition will increase over the be better and assist those with the through motivation and instruction professional level.
previous year. necessary ability to be given the chance to to be successful academically and (No comparison data available)
participate at the next level. athletically at the next level.
68
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Athletic Department
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
6. Enhance student athletes in 6a. Student athletes will be given the 6a. Athletes with different socio- 6a. To help gain a more diverse
social/personal skills development. opportunity to travel to several other economic, racial, and religious education.
college campuses. backgrounds travel and mix with
others.
6b. Coaches and staff will encourage 6b. NWCC coaches encourage 6b. Increased involvement in
student athletes to participate in other involvement in all phase of campus activities: Homecoming, Hall of
college-sponsored extra-curricular life. Fame, Beauty Review, plays,
activities. concerts, etc.
6c. Coaches and staff will provide an 6c. Coaches continue to stress 6c. Coaches encourage athletes to
atmosphere where the student athletes student involvement in sports at visit colleges and talk to counselors
will be given the opportunity to Northwest. who may be interested in recruiting
intermingle with the community as well these student/athletes.
as other students.
7. Increase interest and support of 7a. Coaches will annually speak at 7a. Northwest coaches are 7a. Through clinics, camps, and other
members of the community and the various civic clubs in both Senatobia and periodically involved locally, events, Northwest coaches
NWCC District. around the NWCC District. statewide, and nationally, by communicate and inform inside our
appearing and speaking to various district, as well as nationally, about
7b. Coaches and staff will be active clubs, clinics, churches, and special our academics as well as athletic
participants in various community events. programs.
activities, fundraising golf tournaments,
etc.
69
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Athletic Department
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
8. Provide good communication 8a. Coaches will attend faculty 8a. An ongoing effort is being made 8. Better communication and
between coaches/athletes and the meetings, assemblies, and various to improve the communication cooperation between the faculty and
NWCC faculty. college-sponsored academic activities. between faculty and coaches. coaching staff will benefit the
student/athlete.
8b. Coaches will work with faculty in 8b. Faculty is more open to
academic advising of student athletes for coaches’ assistance with advising
transfer purposes. the athletes for transfer purposes.
8c. Coaches will strive to provide and 8c. More cooperation and
encourage a comfortable and professional communication with the academic
atmosphere when working with NWCC dean and the faculty is needed.
faculty and in discussing student athletes
academic progress, potential problems,
absenteeism, behavior, study habits, etc.
70
CAMPUS SECURITY
STATEMENT OF PURPOSE AND GOALS
The Office of Campus Police supports the purpose and goals of Northwest
Community College in its commitment to maintaining a quality educational
support services and an appropriate physical environment for learning. The mission
of the Campus Police Office is to protect and serve the College community and to
provide a secure and conducive environment for the educational endeavors and
work of students, faculty, and staff.
The goals of the Campus Police are:
1. To provide constant police patrol of the Senatobia campus;
2. To provide security for students, faculty, staff, and visitors at campus events;
3. Manage campus parking;
4. Enforce state and federal laws and college rules and regulations;
5. To assist in security and law enforcement activities at the DeSoto Campus,
the Lafayette-Yalobusha Center; and
6. To educate members of the college community regarding issues of personal
safety.
71
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Campus Police
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Work to provide a safe and secure 1a. 85% of students, faculty and staff will
environment for students, faculty, positively evaluate services.
staff, and visitors. 1b. Maintain constant police patrol of the 1b. Patrolled. Requests received 1b. Enhanced patrols added for
Senatobia Campus for additional patrols in evening evening school.
school area.
1c. Patrol residence halls on regular basis. 1c. Patrolled.
1d. Secure buildings as needed. 1d. Buildings secured and re- 1d. Special reminders sent to staff in
secured as needed. buildings regarding securing door
problems.
2. Manage campus parking. 2a. Monitor and evaluate concerns 2a. Not enough decals ordered.
regarding parking. New decal control recommended
2b. Issue parking decals to students staff, for DeSoto Center.
and visitors
2c. Patrol parking areas and issue parking
tickets to violators.
2d. Add new parking areas as necessary 2d. New parking are being studied in
to relieve over demand for existing areas. east corner of campus. Temporary lot
added at DeSoto Center.
3. Maintaining reporting system in 3. Publish campus crime brochure and 3. Published.
crime and misconduct in accordance statistics.
with federal law.
4. To assist in security and law 4a. 85% of students, faculty and staff will
enforcement activities at the positively evaluate services.
Lafayette-Yalobusha Center. 4b. Expand coverage during summer 4b. Coverage expanded in summer.
session.
72
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Campus Police
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
5 Provide identification 5a. Monitor feedback from users regarding 5. Positive feedback received 5. SSN to be removed in Fall
services system wide. quality of ID cards and service. regarding hardware/software. 2004.
5b. Issue ID cards to students and staff. Recommendation to remove SSN
5c. Validate cards each semester made.
85% of students, faculty and staff will
positively evaluate services
6. Educate members of the 6. Advise students about safety during 6. Meetings held. Need expressed 6. Sessions added in spring.
community regarding issues of orientation and during residence hall for additional sessions in spring.
personal safety. meetings.
7. Provide security for 7a. Monitor feedback from users regarding 7a. Users satisfied. Examine need
students, faculty, staff and services. for bullet-proof vests.
visitors at campus events.
7b. Assign sufficient officers to all events
for crowd control and patrolling of parking
areas.
8. Provide first response to 8a. Evaluate responses after each incident 8. Need expressed for bullet-proof 8. Grant application submitted.
emergency situations and vests.
implement programs to improve
safety in case of emergency.
73
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Counseling Center
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Student body, faculty, & 1a. 90% of students and faculty/staff will 1. Presentations given to classes, 1. Format positively evaluated – will
administration made aware of be satisfied with Counseling Center RN survival day, orientation. continue to do program.
services being provided, & services.
procedures needed to receive those
services. 1b. Speak to classes, distribute
information, and present at RN survival
day and Freshmen orientation each
semester to publicize services.
2. Provide appropriate intervention 2. The number of semester withdrawals 2. Semester withdrawals given less
to meet student needs & increase the will remain the same or increase at a rate than enrollment.
college’s retention rate as well as less than enrollment has increased.
give each student an opportunity to
reach their maximum potential. 2a. Identify proper placement of high risk 2a. Placement procedures
students through the use of ACT scores implemented.
and placement testing.
2b. Contact faculty to track excessive 2b. Early alert system implemented.
absences, send letters to dorm supervisors
and to students at home. Contact students
by phone.
3. Assist in providing information to 3. Operate resource room with materials 3. College day held in Spring
students to explore long range for area universities & colleges. Each Semester.
educational plans and career goals. year host a college day with
representatives from various colleges and
universities. Extend invitations to
additional university recruiters.
74
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Counseling Center
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
4. To provide resource information 4. Host yearly ACT Workshop for district 4. Workshop held. 4. ID requirement added in response
to district counselors concerning the counselors. to feedback.
ACT testing program.
5. Operate testing center for on-line 5. Provide testing area conducive to 5. Testing service offered.
courses as well as correspondence proper testing with additional computers.
courses for district population. Also Monitor feedback from instructors and
conduct testing services for disabled students.
students on Senatobia campus.
6. Provide individualized personal 6. Assist students to assess and 6. 9,739 students served.
counseling. understand their problems; teach skills
that promote personal growth &
emotional well being.
7. Provide outreach and consultation 7. Counselors are available to assess the 7. Outreach offered. 7. New response plan being drafted.
in the event of a crisis. severity of the crisis on site and to make
appropriate referrals.
8. To provide services to students 8. Counseling Center is open each night 8. Evening school staffed. 8. Office relocated to Yalobusha
enrolled in evening classes that are for the purpose of serving evening Received feedback regarding need during evening hours.
comparable to those provided to day students with the same services as day for better location of office.
students. students.
9. Provide monthly workshops for 9. Obtain audio visual equipment 9. Laptop and PowerPoint software
students dealing with issues relevant necessary to provide this service. obtained and utilized.
to student personal growth.
75
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Counseling Center - DeSoto Center
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. To expose students to a broad 1a. The counseling staff will administer a 1a. The career assessment has been 1a. The career assessment has helped
array of career opportunities, and career assessment to 100 students. administered to 42 students at this students select appropriate course of
facilitate the selection of career point in time. study.
majors, based on individual
interests, goals, strengths, and
abilities.
2. To enhance counseling skills and 2a. Counselors will attend two staff 2a. Counselors attended two staff 2a. Provided counselors with new
techniques. development activities per year. development activities this school strategies and techniques to assist
year. students.
2b. Funds will be provided for staff 2b. Budget requests were granted. 2b. Counselors attended MCA and
development. two NWMCA conferences.
2c. Request will be made in the 2003 2c. Request approved in budget to 2c. Increased services to students by
Status Reports/Budget Requests to hire an hire an additional counselor. Counseling Center staff.
additional counselor.
76
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Director of Campus Life – Senatobia Campus
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Modify student behavior to instill self- 1a. Ensure that the number of students 1a. Enrollment increased, but the 1a. Consider increasing fines
discipline and promote respect for self and found responsible for code of conduct number of discipline infractions for alcohol and visitation
the institution. Maintain an effective and violations increases at or below a rate decreased. violations for repeat offenders.
consistent student discipline process. proportional to the increase in the size of
the student body.
1b. Treat accused students in a respectful
and dignified manner during discipline
proceedings.
1c. Compile 100% of discipline records and 1c. Discipline records compiled. 1c. New discipline records
enter into tracking system. system in development.
1d. The number of repeat offenders of 1d. 7.2% of alcohol and 1d. Continue discipline
specific code violations. (alcohol and visitation violations were repeat program.
visitation) will remain below 5%. offenders.
1e. Employ a graduated system of sanction 1e. Place discipline satisfaction
increases. on campus-wide satisfaction
survey.
80% of students will indicate confidence in
the integrity of the discipline system with
regards to alcohol, weapons, and drug
policies
77
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Director of Campus Life – Senatobia Campus
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
2. Empower students to give input on 2a. Hold regularly scheduled meetings of the Student 2a. Meeting held every 2a. Continue meetings
their campus environment. Executive Council (SEC) in which members provide Wednesday at 4:00 p.m. and elections at regular
input on campus security, dorm policies, and Student times.
Guide revisions.
2b. Conduct SEC elections twice during the school 2b. Elections held in September
year in September and April. and April.
2c. 80% of students will report that they were given 2c. Surveys on smoking policy 2c. Place participation in
an opportunity to participate in campus governance in dorm and spring dance governance on campus-
distributed to students and wide survey.
results used to set policy.
3. Raise the self-esteem of students and 3a. Teach and facilitate the Honors Leadership 3a. Honor Forum taught in 3a. Increase enthusiasm
encourage a sense of civic pride. Forum. Spring Semester. for Honors Leadership
Forum through meetings
Support through attendance or involvement the Attended 36 campus events. with instructors.
majority of campus activities in which students
participate. Continue to attend
campus activities.
4. Educate students on fundamental 4a. Organize a health fair for the fall. 4a. Health Fair held 4a. Set date for Health
health objectives and low cost Fair in late September.
alternatives to health care. 4b. Include in the Student Guide a list of free or 4b. List of services placed in
reduced cost services provided by the Mississippi 2003-04 Student Guide.
Department of Health.
4c. Include health insurance opportunity information 4c. Health insurance information
in orientation folders. placed in orientation folders.
78
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Director of Campus Life – Senatobia Campus
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
5. Ensure that all pertinent information 5a. Revise, publish, and distribute the 5a. 7, 500 copies of Student 5. Increase number of guides
regarding dorms, campus policies, safety and Student Guide each school year. Guide distributed. to match projected enrollment
security, and student organizations is increase.
disseminated to every student.
5b. Evaluate Guide with key groups and 5b. Student Guide evaluated by 5b. Make suggested additions
solicit suggestions for improvement. Student Government and to Code of Conduct.
Student Affairs staff.
6. Increase retention prospects by providing 6. Organize and implement a freshman 6. Orientation program 6. Continue orientation
freshman students the opportunity to learn orientation program each year before the conducted with over 900 program. Develop evaluation
about the campus environment and college life start of the fall semester. Northwest students attending. survey.
before enrolling.
85% of students, faculty, and staff will
report that students were well served by
orientation.
7. Ensure a safe and comfortable living 7a. Conduct regular room checks to ensure 7a. Room checks conducted. 7a. Continue room checks.
environment in DeSoto Hall. the proper use of the dorm facility.
7b. Notify physical plant of any 7b. Dorms maintained. 7b. Continue maintenance.
maintenance issues as they arise.
7c. Ensure security cameras are operational 7c. Cameras checked weekly. 7c. Request new camera
and order repairs if needed. system.
85% of students will report that they were
comfortable in DeSoto Hall
79
DISABILITY SUPPORT SERVICES
STATEMENT OF PURPOSE AND GOALS
The purpose of Student Support Services is to provide eligible disadvantaged
students with the support services they need to be successful in their college
careers and persist in their enrollment to earn the baccalaureate degree.
The goals of the division are to:
1. Increase the retention and graduation rates for eligible students;
2. Increase the transfer rates of eligible students from two-year to four-year
institutions; and
3. Foster an institutional climate supportive to the success of low-income and
first-generation college students and individuals with disabilities.
80
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Disability Support Services Office
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Assist students with disabilities 1. Work directly with students on 1. 135 students with disabilities 1. DSC requested disabled access
in applying to the college, obtaining meeting needs. Advertise services. identified and certified. Disabled van be added to college fleet.
accommodations, referral services, Obtain certification information from Student Council evaluated
and other special needs or students. Evaluate program with services. 90%+ satisfied with
problems. Disabled Student Council. 90% of services.
faculty and staff surveyed will be
satisfied with services.
2. Assist faculty in identifying 2. Make direct contact with students, 2. Contact made with 100+ faculty
special needs of students faculty, and Vocational Rehabilitation members. 90%+ faculty and staff
Agency when needed. . 90% of faculty satisfied with services.
and staff surveyed will be satisfied with
services.
3. Develop a working relationship 3. Communicate through high school 3. Eight newsletters produced. 11
with instructors, parents, and visits, Newsletters, Newspaper high schools visited. No
students with disabilities advertisement, Northwest Web Page. newspaper advertisements
concerning issues in our district. Monitor feedback. produced.
4. DSSO will provide professional 4. Provide workshops, speakers, videos 4. One speaker on mental illness 4. Desk reference guide to be
development activities for faculty And newsletters. Evaluate program with approved by Academic Dean. updated.
and staff to improve advising, Disabled Student Council. 90% of Professional development provided
teaching and to create a positive faculty and staff surveyed will be through newsletters.
campus climate for students with satisfied with services
disabilities.
81
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Food Service
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. To provide the best service 1. To enhance the Food Service facilities 1. 918 resident students +
possible to our students, faculty, cosmetically and accommodate the rising commuters accommodated. No
staff and community. number of students on meal plans. changes in facilities.
2. To further develop our catering 2. To develop a new in-house catering 2a. No courses attended or 2. New menus, staffing plan,
services. menu. food shows attended. straining program, and meal plans to
2b. No surveys conducted. be developed by Spring 2005 for
2c. Construction of Haraway Center opening of Haraway Center
underway.
3. Continue with the development 3. To participate in Food Service Mgt. 3a. New management plan 3. New menus, staffing plan, and
of the new cafeteria and continue courses and vendor food shows to keep implemented in response to staff training programs to be developed by
construction during 03-04 year. current on new products. changes. spring 2005.
3b. No catering menu developed.
4. To communicate more effectively
with students to gain their input through
the use of surveys.
5. To recruit new employees and re-train
current ones with better methods of
cooking, serving, etc. but most
importantly in food safety procedures.
82
HOUSING
STATEMENT OF PURPOSE AND GOALS
The Office of Housing supports the College's overall goal of affording students
opportunities for educational experiences, particularly in terms of providing quality
educational support services and efficient use of physical resources.
The purpose of the Housing program is to provide high quality, reasonably secure
and well maintained housing facilities for students engaged in study at Northwest.
The Housing program is designed with the primary purpose of creating an
environment conducive to the learning process.
The goals of our Housing program are:
1. Provide clean and well-maintained facilities for our students to reside.
2. Provide an environment within the halls that is conducive to the learning
process.
3. Assist students in the transition to college life.
4. Educate students regarding issues of personal concern.
5. Provide housing opportunities for faculty and staff members of Northwest.
6. Provide efficient and prudent management of our physical and financial
resources.
7. Build a sense of community and mutual respect among residents.
83
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Housing
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objectives Activity Results Improvement
1. Process student requests for 1a. Process applications and make room 1a. Approximately 1,128
housing, room changes, and assignments using established priorities. applications processed, 10
cancellations. applications checked for accuracy,
processing
1b. Process cancellations and room 1b. Approximately 619
change requests. cancellations, room change requests
processed.
1c. Monitor feedback, errors, praise and 1c. Requests received regarding 1c. Statement added to college
complaints clearer information about out-of- bulletin.
state requests.
2. Recruit, select, train and provide 2a. Recruit and supervise staff. Staff 2a. Day staff training held. Staff
overall supervision to residence hall evaluation will be positive regarding building assignments reshuffled due
supervisor staff. supervision issues. to new/closed facilities.
3. Provide clean and well- 3a. Process work orders. 3a. All work orders processed.
maintained facilities.
3b. Recommend changes and upgrades to 3b. Recommendations made. 3b. Panola Hall being renovated due
facilities during budget process. to feedback; cable TV system
upgraded, and added door access
3c. Perform weekly room inspections and 3c. Inspections completed. system in Quitman and Gainey.
note deficiencies.
3d. 85% of residence students will be
satisfied with living environment.
84
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Housing
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
4. Assist students in the transition to 4a. Hold building and/or floor meetings. 4a. Multiple meetings held in all
college life. buildings.
4b. Enforce behavioral rules and
regulations. 4b. Approximately 490 violations
responded to.
4c. 85% of students will be satisfied with 4c. Noise violations – feedback 4c. Floor meetings held regarding
housing services. Monitor specific received in certain halls. noise. Mediation sessions in DeSoto
feedback. Hall.
5. Educate and advise students 5. Meet with students regarding personal 5. Staff met with numerous
regarding issues of personal concerns, make referrals to other offices students; referrals made to
concern. as appropriate. counseling center, Parkwood
Hospital, and other medical
providers.
6. Provide housing opportunities for 6. Manage six single family homes 6. Completed 6. Stoves provided in all new houses.
faculty and staff members. owned by College. Add two houses to
system. Monitor feedback.
85
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Housing
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
7. Build a sense of community and 7a. Sponsor community building 7a. Homecoming decorating contest 7a. New developmental programs
mutual respect among students. programs at homecoming and during held. implemented.
certain holidays.
7b. Mediate disputes among students and 7b. Monitored
enforce behavioral expectations. Monitor
feedback
8. Enforce residence hall rules and 8. Issue campus appearance tickets to
regulations and assist in providing students who violate rules and
reasonably secure environment for regulations. Monitor number and variety
students. of violations.
9. Increase capacity of residence 9a. Bring Marshall Hall with 160 beds on
hall system and improve current line in Fall semester 2003.
facilities.
9b.Close Panola Hall in Fall 2003 and
renovate. Facility to re-open in Fall 2004.
86
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Office of Student Activities
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Provide a variety of activities 1. Offer opportunities to attend first run movies, 1. 14 movies; 20 novelty 1. Continue movies, novelty
for students to promote social plays, speakers, and entertainers. Schedule two events; 2 blood drives events, and blood drives;
skills growth, entertainment, and Blood Drives per year with Mississippi Blood (November 13, 2003, and Continue Black History
community service. services. Assist in the planning and preparation February 18, 2004). Planned Month activities.
of activities for Black History Month. Black History Month activities
with Black History Monty
85% of students will express satisfaction with committee.
student activities.
2. Supervise the Cheerleading 2a. Recruit and retain cheerleaders. Supervise 2. 17 cheerleaders for the year; 2. Continue to recruit, cheer,
program to promote school spirit. weekly practices and meetings. Attend all cheered at 10 football games and attend events. Continue
football games and home basketball games. and 16 basketball games; 1 weekly practices. Move
Assist in the planning and preparation of two pep rallies. cheerleading from co-ed to
pep rallies during the football season. all girls squad.
2b. Solicit feedback regarding facility and
services from users.
3. Manage the NWCC Coliseum 3a. Plan and prepare activity requests for the use 3. Managed 4 high school 3. Continue to manage
for non-athletic events. of the coliseum for non-athletic events. graduations in Coliseum. graduations.
Communicate with coaching staff regarding the
use of the facility. Supervise and manage non-
athletic events.
3b. Solicit feedback regarding facility and
services from users.
87
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Office of Student Activities
Unit/Program Intended Outcome Strategy/Procedure To Achieve Assessment/Evaluation Use of Results
Objective Outcome Results Improvement
Activity
4. Provide activities for 4a. Provide a variety of activities for 4. Homecoming events conducted 4. Continue homecoming events.
Homecoming week that includes students to entertain and promote school all during week. Large turnout of Continue to increase enthusiasm in
the participation of faculty, staff, spirit. students, faculty, and staff. Homecoming week.
students, and alumni.
4b. Solicit feedback from students,
faculty and staff and evaluate program
with Homecoming Committee.
5. Plan, prepare, direct, and 5. Recruit prospective young women to 5. Twenty-one (21) Beauty 5. Increase enthusiasm for Miss
produce the annual Northwest participate in each pageant. Use Miss Review contestants competed with Northwest Pageant through earlier
Beauty Review and the Miss Mississippi guidelines for the Miss strong attendance. No Miss publicity during semester and
Northwest Pageant. Northwest Pageant. Work with the Fine Northwest Pageant due to lack of improved efforts at individual
Arts Department and personnel. student interest. student recruitment.
.
88
PUBLIC RELATIONS/STUDENT PUBLICATIONS
STATEMENT OF PURPOSE AND GOALS
The purpose of public relations/student publications is to provide accurate
information through college publications and student publications, to offer students
opportunities for participation in student publications, and to market the institution
through public information.
The goals of the division are to:
1. Maintain a comprehensive quality public relations effort serving the
institution's communications needs.
2. Promote the institution through extensive marketing efforts.
3. Produce quality college publications that will provide accurate information
and portray a positive image of the institution.
4. Provide public information as a service to the citizenry of the college district
and the larger community.
5. Facilitate the production of accurate and informative student publications
and to provide maximum opportunities for educational journalistic
experiences.
6. Promote Northwest's program of intercollegiate athletics to the media and
the general public.
7. Serve as a clearinghouse for all college information that is disseminated to
the general public.
8. Assist with arrangements and publicity for special college events.
9. Re-establish a Speaker's Bureau and develop a brochure for public
distribution.
89
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
ADMINISTRATIVE SERVICES
Planning Unit: Public Relations/Student Publications
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. The Public Relations Unit, in 1a. Through four regularly-scheduled 1a. The Marketing Committee met Oct. 7, 1a. A fifth meeting has been
cooperation with the Marketing meetings, the marketing team will ascertain Nov. 19, March 3, and April 28. added after budget approval to
Committee, will continue and address on-going marketing needs of allocate funds.
effective implementation of the the college.
Marketing Plan.
1b. A Public Relations campaign will be 1b. A series of newspaper ads were
developed to promote Evening School developed and printed in the district’s daily
enrollment on the Senatobia campus. and weekly papers for fall 2003 and spring
2004. In addition, the PR staff developed
feature articles and photos.
1c. The Marketing Committee will 1c. NWCC and Ole Miss co-oped ads in 1c. Additional publicity planned
continue to promote programs at DeSoto eight publications. in response to 2+2 initiative.
Center through partnership advertising
with the University of Mississippi.
1d. The current Marketing Plan 1d. The Marketing Committee postponed 1d. Marketing plan to be updated
will be reviewed and updated through a the Marketing Plan update due to changes in fall 2004.
cooperative effort of the PR staff and the personnel in Public Relations.
Marketing Committee.
2. Public Relations personnel 2a. The staff will attend area, state, 2a. The PR staff participated in the 2a. One regional conference to e
will have opportunities for staff regional or national professional meetings following workshops and conferences: the added fall 2004.
development. or workshops. Mississippi Press Association Workshop,
the MS C/J College Press Association
Conference, and the College Public
Relations Association of MS Conference.
90
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
ADMINISTRATIVE SERVICES
Planning Unit: Public Relations/Student Publications
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
3. The Public Relations Unit 3a. Staff will research E-mail addresses 3a. E-mail addresses for district
will investigate opportunities for for radio stations in the 11-county radio stations were added to PR’s
increased radio coverage for district, Memphis, Tupelo, and Jackson. media directory in summer 2003.
Northwest programs and activities.
3b. Public Service Announcement copy, 3b. Information released by the PR
written in radio format, will be provided office was consistently sent to radio
through E-mail to these radio stations. stations in the district.
4. The Sports Information 4. Sports posters will be produced to 4. Softball pocket and schedule
segment of the Public Relations include women’s softball. posters were created and printed.
Unit will increase promotional
material for intercollegiate sports.
5. The Student Publications Unit 5a. Through the use of the existing 5a. Students enrolled in College
will provide increased opportunities Macintosh computers, students will be Publications were active in the
for journalism majors and encouraged to participate in the layout layout and design of The Ranger
participants in student publications and design process in student publication Rocket and Rocketeer.
for layout and design experience. production.
5b. If a new computer or computers 5b. The Mississippi Press
become available, students will have Association funded a grant request
increased opportunity to practice layout for two new Macintosh computers.
and design skills. This allowed students to take an
active role in the layout and
graphic design process.
91
OFFICE OF RECREATION AND WELLNESS
STATEMENT OF PURPOSE AND GOALS
The Office of Recreation and Wellness supports the purpose of Northwest
Mississippi Community College by providing extracurricular activities for students
and by maintaining quality educational support services for students.
The mission of the Office of Recreation and Wellness is to provide a
comprehensive program of recreational activities for our students. The office is
further responsible for meeting the needs of students regarding health services and
implementing a program of health education for students.
The goals of the office are as follows:
1. To provide a comprehensive intramural program for students.
2. To provide recreational opportunities for students.
3. To provide an effective program of health education for all students.
4. To ensure the College responds effectively to student needs regarding health
services.
92
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Recreation and Wellness
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Provide students the 1. Intramurals: plan, implement, and evaluate 1. Eighteen (18) sports offered. 1. Spades, Turkey Trot, and Tennis
opportunity to understand and fifteen (15) different sporting events during offered in response to post-sport
practice principles of sound academic year. 85% of students will be feedback.
health, safety, physical fitness, satisfied with intramural offerings.
good sportsmanship, and
teamwork.
2. Provide students the 2. Recreation: provide and manage evening 2. Evaluation scheduled for end
opportunity to engage in organized recreational opportunities; open gym, fitness of Spring 2004
sporting activities with other center, swimming pool, and tennis.
students whose backgrounds and 85% of students will be satisfied with
abilities may be dissimilar from offerings.
their own
Intramurals: participation in any intramural
sports provided will allow the opportunity for
achievement. 85% of students will be
satisfied with intramural offerings.
3. Provide students the 3. Work Study: opportunities for
opportunity for experience in achievement also lie in the work study
problem solving and decision program were students must work with other
making. students of various background and abilities.
Intramural: opportunity for student coaches to
plan and implement coaching principles and
teach good sportsmanship.
Work Study: accomplished through students
assisting in activities. 90% will be positively
evaluated.
93
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Recreation and Wellness
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
4. Provide more opportunities for 4. Plan and implement question and 4. Post-sport feedback not
female students to become more answer session’s at all female residences. revealing. Female participation
involved in recreational and Have post sport interviews to collect risen slightly.
intramural sports. feedback.
5. Market and advertise recreational 5. Send information flyers and sign up 5. Not completed. 5. Re-evaluate objective based on lack
and intramural sporting events at sheet to each center. Have designated of feedback.
satellite centers such as the Oxford personnel, on staff, post information in
and Desoto Center. designated areas. Monitor participation.
6. Upgrade physical environment in 6. Carpet, remove chalk boards, paint, 6. Upgrade completed. 6. Continue to request new facility.
all recreational facilities. and add new ceiling tiles in the fitness
center.
Provide work orders to physical plant as
needed.
7. Improve and further develop the 7. Provide NWCC computer personnel 7. Not completed.
recreational and intramural sports with information needed to upgrade page.
web page. Monitor feedback regarding page.
94
RECRUITING
STATEMENT OF PURPOSE AND GOALS
The purpose of Recruiting is to provide students with opportunities to discuss
Northwest offerings, admission requirements, scholarships, and registration
procedures. The recruitment program is directed toward a wide variety of
populations-high school and community, as well as toward traditional and non-
traditional student groups.
The goals of the division are to:
1. Increase community awareness of the educational opportunities available at
Northwest resulting in increase in enrollment and an improved public image.
2. Provide any recruiting and orientation programs for all Campuses.
3. Communicate and articulate with specific secondary schools.
4. Communicate and articulate with potential non-traditional students.
5. Continuously upgrade scholarship information.
6. Increase the involvement of alumni in recruiting.
7. More advertising and promotion for recruiting.
8. Communication flow- makes more people on campus and off-campus aware
of recruiting information.
9. Improve the campus visitation experience.
10. Conduct market research for survey and evaluation of potential students.
11. Better targeting of direct mail program to schools and students.
12. Refine student recruiter program.
95
NORTHWEST MISSISSIPPI COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Recruiting
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. The overall enrollment of the 1. Implement Recruiting Plan 2003- 1. Enrollment increased by 4.1. Additional business/industry
College will increase at sustainable 2004 to increase enrollment by 5% in calls added in Lafayette County.
levels each year. 2003. Participated in rapid response to
business closings.
2. Our adult student enrollment will 2. Implement Recruiting Plan 2003- 2. Enrollment grew by 5%
increase each year. 2004 to increase enrollment by 5% in
2003.
3. Maintain contact with Business and 3. Implement Recruiting Plan 2004- 3. Targeted businesses
Industries in eleven county district about 2004 to contact 80% of local business contacted.
Northwest class offerings. and industries.
4. Increase the enrollment at DeSoto 4. Implement Recruiting Plan 2003- 4. Enrollment increased by
Center each year. 2004 to increase enrollment by 5% in 10.3%
2003.
5. Increase the enrollment at 5. Implement Recruiting Plan 2003- 5. Enrollment increased by
Lafayette/Yalobusha Technical Center 2004 to increase enrollment by 5% 4.4%.
each year. in 2003.
96
NORTHWEST MISSISSIPPI COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Recruiting
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
6. All district secondary schools will receive 6. Implement Recruiting Plan 6. All schools 6. Special evaluation
information from Northwest. 2003-2004 to contact 100% of contacted. to be considered.
schools.
7. High school Seniors in our district will be 7. Implement Recruiting Plan 7. 100% of seniors had
aware of the educational opportunities at 2003-2004 to contact 95% of seniors opportunity to meet with
Northwest. by Fall 2003. 90% of students will recruiters.
positively evaluate recruiting efforts.
8. Increase the overall involvement of Alumni 8. Implement Recruiting Plan 8. Alumni/adult student 8. Re-evaluate
with the Recruiting Office Staff. 2003-2004 to launch alumni/adult program launched. program after 1 year.
student program. Response low.
9. Organize student recruiter program to 9. Implement student recruiter 9. Implemented.
assist recruiting program and provide leadership program as shown in Recruiting Plan
opportunities for the students. 2003-2004.
97
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Student Affairs/Student Support Services
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. SELECTION OF ELIGIBLE
PARTICIPANTS
a. The Northwest Student 1a. The strategy to achieve the objective 1a. Completed. 1a. Completed.
Support Services Program will will be to distribute the SSS pamphlet,
recruit, identify, and select collect survey data, print informative
100% of 156 participants within news articles, and collect development
60 days following Fall class rosters.
registration each academic year.
b. Not less than two-thirds
(66.7%) of the selected 1b. The strategy to achieve the objective 1b. Completed. 1b. Completed.
participants will be Low will be to disburse the SSS
Income First Generation Application/Contract, evaluate qualifying
(LIFG), low income individuals status, secure documentation of disability,
who are first generation college and obtain agreement of participant
students or students with responsibilities.
disabilities; and not more than
one-third (33.3%) will be low
income or first generation or
students with disabilities. In
addition, not less than one-third
(33.3%) of the disabled students
will also qualify for SSS
services as low income
students.
98
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Student Affairs/Student Support Services
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
2. ASSESSMENT OF NEED 2. The strategy to achieve the 2. Completed. 2. Completed.
objective will be to set up individual
100% of SSS participants will have master files on the participants,
their academic, personal, and review participant forms containing
financial needs assessed within 14 academic, personal and financial aid
days of their SSS enrollment to information (application, financial
determine the special support aid verification form, and academic
services required to meet their needs need verification form), gather high
and attain the goals of the project. school transcripts, gather instructor
referrals, administer Needs Survey
and introduce students to the Tutor
Coordinator.
3. INDIVIDUAL EDUCATION 3. The strategy to achieve the 3. Completed. 3. Completed.
PLAN DEVELOPMENT objective will be to develop an
Individual Education Plan which will
100% of SSS participants will have address the participant’s strengths
an Individual Education Plan that and weaknesses, formulate goals
addresses identified academic, with a timely plan to reach those
personal, financial and special needs goals and a method for evaluating
developed and placed in their those procedures.
program file within 28 days of SSS
enrollment.
99
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Student Affairs/Student Support Services
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
4. INDIVIDUAL EDUCATION 4. The strategy to achieve the objective 4. Completed. 4. Completed.
PLAN EVALUATION will be to review files and confer with
each participant, collect progress reports
100% of SSS participants will have from the faculty, assist tutor and
their Individual Education Plan participant in evaluating each other,
evaluated each semester to ascertain assist participant in evaluating the
progress toward meeting specific program, and to conduct exit interviews.
academic and personal goals in a
timely and effective manner to
ensure satisfactory academic
progress.
5. FINANCIAL ASSISTANCE 5. The strategy to achieve the objective 5. Completed. 5. Completed.
will be the screening procedure at the
100% of SSS participants will be Financial Aid Office, and to contact the
offered sufficient financial NWCC Disability Support Coordinator,
assistance to meet the student’s full NWCC Veteran’s Coordinator and the
financial need. Vo-Rehab Counselors.
100
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Student Affairs/Student Support Services
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
6. GRADE POINT AVERAGE
a. 76% of SSS participants will 6a. The strategy to achieve the 6a. In process.
earn and maintain a grade point objective will be to provide individual
average that reflects good instruction, tutoring, peer counseling, and
academic standing at the end of academic support workshops.
the academic year.
b. 50% of SSS participants will 6b. The strategy to achieve the 6b. In process. 6b. Completed.
earn a grade point average each objective will be to conduct an on-going
semester of 2.5 on a four point review of the demographic form and the
scale. course grades, both the mid-term progress
report and the final transcript.
7. RETENTION
a. 65% of SSS participants will 7a. The strategy to meet the objective will 7a. Completed. 7a. Completed.
be retained from one academic be to help provide sufficient financial aid
year to the next excluding for the up-coming year, pre-registration
participants who transfer or for Fall semester and personal contact,
graduate. letters and phone calls during the
summer.
101
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Student Affairs/Student Support Services
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
b. 85% of SSS participants will be 7b. The strategy to achieve the objective 7b. Completed. 7b. Completed.
retained in their college will be to provide professional and peer
enrollment to the end of the counseling, tutoring, academic advising,
academic year. mentoring, individual instruction, and to
encourage attendance at social activities,
and to refer students to special interest
groups.
8. SEMESTER HOURS EARNED 8. The strategy to achieve the objective 8. In process.
will be to provide professional and peer
60% of SSS participants will earn a counseling, tutoring, mentoring and
minimum of 12 semester hours for academic advising. Mid-term grades will
each semester enrolled. be assed by SSS staff and if needed,
participant will be advised as to his status
at that time.
102
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Student Affairs/Student Support Services
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
9. INDIVIDUALIZED 9. The strategy to achieve the objective 9. Completed. 9. Completed.
TUTORING, COUNSELING AND will be to train tutors/peer counselors,
PEER COUNSELING develop an individual plan of support,
provide one-on-one tutoring and send
letters of encouragement to participants.
100% of SSS participants will
receive individual tutorial services
and counseling and peer counseling
for identified academic needs in the
IEP through project staff.
10. INDIVIDUALIZED 10. The strategy to achieve the objective 10. Completed. 10. Completed.
PERSONAL COUNSELING will be individual counseling by project
staff, the counselor, and peer counselors.
100% of SSS participants will
receive individualized personal
counseling through project staff.
103
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Student Affairs/Student Support Services
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
11. ACADEMIC ADVISING AND 11. The strategy to achieve the objective 11. Completed. 11. Completed.
COURSE SELECTION will be for the counselor to review the
participant’s Northwest transcript along
100% of SSS participants will with the course requirements for the
receive special academic advising chosen major. The Transition Specialist
and assistance in course selection will meet with each academic participant
through project staff. to determine the required classes for the
transfer school of choice.
12. MENTORING 12. The strategy to achieve the objective 12. No workshop or mixer 12. Mentor program to be re-
will be to refer all participants with less scheduled. No mentors assigned. developed in Fall 2004.
50% of SSS participants will be than a 2.5 GPA to a mentor, organize an
assigned to a trained faculty or orientation workshop for mentors and an
upper class mentor. introductory mixer for mentors and
participants.
104
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Student Affairs/Student Support Services
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
13. EXPOSURE TO CULTURAL 13. The strategy to achieve the objective
AND OTHER ACTIVITIES will be to post schedules of campus
activities and encourage participation,
50% of SSS participants will attend schedule Student Support Services
one or more cultural events or cultural events, and mail invitations to
participate in a special activity or TRIO Day, and other events.
academic program identified by
project staff as not traditionally
accessible to disadvantaged
students.
14. TRANSFER SERVICES 14. The strategy to achieve the objective
will be to evaluate ACT scores and
85% of SSS participants who transcripts, compute GPA and transfer
achieve sophomore level standing courses, advice specific courses needed,
will receive special information, confer with NWCC Registrar and
counseling, advising and other Academic Advisors, conduct seminars on
targeted support through project transferring, update SSS college
staff that facilitates transfer to seek a information center, arrange student visits
baccalaureate degree at a four-year to four-year schools, and to act as a
college. liaison with admissions, financial aid, and
advisors at four-year schools.
105
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Student Affairs/Student Support Services
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
15. TRANSFER RATE 15. The strategy to achieve the 15. In process.
objective will be to mail applications for
70% of SSS participants who are admission, financial aid, housing and
transfer-eligible will transfer to a other necessary forms, maintain
four-year college each year. minimum transfer requirements, and to
notify SSS at the four-year school.
16. GRADUATE RATE 16. The strategy to achieve the objective 16. In process.
is to advise participants on classes
SSS participants will graduate from needed for graduation, closely monitor
the college at the rate equal to the their progress and make known the
graduation rate for the comparable deadline for graduation application.
entering student cohort.
17. CAREER EXPLORATION 17. The strategy to achieve the objective 17. Completed.
will be for each participant to receive
85% of SSS participants will career development handouts, participate
participate in career exploration in interest inventories, and/or participate
activities through project staff. in computerized career exploration
activities in NWCC’s Career
Development Center.
106
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Student Affairs/Student Support Services
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
18. ESL SERVICES 18. The strategy to achieve the objective 18. Completed.
will be to provide services through
individual instruction by bilingual tutors.
100% of SSS participants identified
as having limited proficiency in
English will receive special
assistance from project staff to
address their special needs.
*Data being accumulated for year
end report, January 1, 2003.
19. PROGRAM MANAGEMENT 19. The strategy to achieve the objective 19. Completed
will be to complete daily individual line
100% of all administrative item transactions, maintain detailed
requirements of the program will be budget records, collect participant data,
met in a timely fashion in the areas performance results data and data for
of administrative operations, record Summative reports to reflect overall
keeping, reporting, and financial evaluation, and mail the Performance
accountability. Reports to Washington, DC on time.
107
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Student Affairs/Student Support Services
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
20. INSTITUTIONAL CLIMATE 20. The strategy to achieve the objective 20. In process.
will be to review annually the success of
Northwest Community College will the SSS student by comparing retention,
foster an institutional climate graduation and transfer rates of the total
supportive of the success of low NWCC student cohort, to the SSS
income and first generation college participants.
students and students with
disabilities as measured by the
success of SSS participants in
attaining retention, graduation, and
transfer rates comparable to their
student cohort.
108
STUDENT AFFAIRS
STATEMENT OF PURPOSES AND GOALS
The purpose of Student Affairs is to provide comprehensive accessible quality
programs, information and support services for students to facilitate and
enhance their opportunities for success in attaining their educational goals.
The goals of the division are to:
1. Market the college's programs, courses, and services to potential students
and groups of students.
2. Communicate and articulate with secondary schools, community agencies,
and business and industry.
3. Provide professional staff with opportunities to enhance their skills.
4. Upgrade equipment and facilities to improve service delivery.
5. Provide students with awareness of and access to services.
6. Be responsive to student needs and the level of student satisfaction.
7. Improve the delivery of student services to distance learning location.
8. Improve internal communication among the college's divisions, center's
staff, and students.
109
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Vice President for Student Affairs
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Provide on-going program 1a. 100% of staff members will meet 1a. 75% submitted complete forms. 1a. Investigation revealed all staff
of staff development for student professional growth program met requirements.
affairs staff. requirements.
1b.Provide professional development 1b. Opportunities provided for 1b. Funding provided for all staff to
opportunities for staff on campus. residence hall and campus police attend regional conference in
Memphis.
1c. Provide funding for off campus 1c. All requests for off-campus
professional development opportunities opportunities approved and funded.
for staff.
2. Provide on-going 2a. Staff evaluation will indicate score of 2a. Completed. 2a. No action necessary.
supervision of student affairs 4.8 or above in organizational ability,
staff. decision making ability, will express no
concerns regarding supervision.
2b. Meet with each director twice a 2b. Meetings held. 2b. No action necessary.
month. Hold staff meetings as needed.
2c. Respond to staff requests for guidance
and direction as needed.
110
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Vice President for Student Affairs
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
3. Provide effective management of 3a. Solicit new program and budgetary 3a. Program requests mailed to
financial/physical resources with in requests of Spring for upcoming fiscal staff.
the division. year from division staff. Represent
Student Affairs in Executive Council
budget discussions. Budget process will
be positively evaluated by staff.
3b. Monitor expenditures on monthly 3b. Monitored.
basis.
3c. Manage inventory control program for 3c. Inventory checked. 3c. To reconcile discrepancies, special
equipment. inventory conducted in departments.
4. Provide support and assistance to 4a. Meet regularly with Dean and 4a. Meetings held. 4a. Added one (1) security position at
DeSoto Center and Lafayette Director of Centers to assess needs. DeSoto Center.
Yalobusha Technical Center in
student development areas. 4b. Respond to conduct code violations, 4b. Hearing conducted at DeSoto 4b. Created a Student Discipline
behavioral problems as needed, and Center. Committee for DeSoto Center.
student grievances.
4c. Meet with student leaders at Centers
to assess needs. Sponsor programs at
centers and improve communication
regarding main campus activities. 85% of
students at Centers will feel they have
role in campus governance.
111
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Vice President or Student Affairs
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
5. Encourage student leadership and 5a. Sponsor Who’s Who Among Students 5a. Completed. 5a. No action necessary.
achievement by recognizing student in American Junior Colleges.
accomplishments.
5b. Sponsor Leadership Assembly. 5b. Sponsored. 5b. In response to feedback – new
Monitor feedback from users. check in station added. Speaker time,
allocation reduced.
6. Manage student organization 6a. Work with advisors. 6a. Completed as needed. 6a. Sessions developed to assist with
registration process. role and conflict mediation.
6b. Manage registration process. 6b. Completed.
7. Manage non-academic facility 7a. Chair Activities Committee. Monitor 7a. All submitted requests 7a. New usage calendar developed for
scheduling for campus facilities. feedback from users. Process activity processed. Some scheduling Coliseum.
requests problems in Coliseum.
112
NORTHWEST
Mississippi Community College
2003
PLAN TO IMPROVE
LEARNING RESOURCES AND INSTRUCTIONAL SUPPORT
113
LEARNING RESOURCES
STATEMENT OF PURPOSE AND GOALS
SENATOBIA CAMPUS
The purpose of the Learning Resources Center on the Senatobia Campus is to
provide services and resources to meet the present and future scholarly and
information needs of the NWCC community and as far as possible, to share those
resources with the broader scholarly community.
The goals of the division are to:
1. Ensure that all students and faculty have access to adequate learning resources
and services to support the college=s purposes and programs.
2. Provide orientation to new and transfer students.
3. Provide an organized library collection of print and non-print materials to
support the educational, research and public service programs of the College.
4. Provide adequate physical facilities to house, service and make learning
resource collections easily available.
5. Employ sufficient professional and support staff necessary to carry out the
duties of the learning resources center.
6. Allow in-district secondary level students and faculty to use print materials in
the facility.
7. Provide additional resources through interlibrary loan.
8. Work cooperatively with the faculty to insure their effective use of resource
materials and equipment.
9. Meet standards and guidelines set forth by accrediting agencies.
10. Request stable funding for acquisitions.
114
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
LEARNING RESOURCES
Planning Unit: Library/Learning Resources Center--Senatobia
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Identify programs on the 1a. Send a letter of inquiry to each 1a. Responses being received from 1a. Collection is more appropriate
Senatobia campus which are Academic Division Director and to the Division Directors and Career-Tech. Dean to specific teaching areas.
accredited by an outside Director of Career-Tech Education
accrediting agency (other than asking for their input.
SACS) and evaluate library
materials relating to those
programs. 1b. Request a copy of each program’s 1b. Continuous evaluation of library 1b. New, updated materials
accreditation standards pursuant to the materials is being conducted. important for specific course areas
LRC. of nursing and allied health.
2002 - RN Nursing reaccredited by NLN
2002 - Veterinary Technician program
accredited
2003 - EMT/Paramedic program
reaccredited
2003 - LPN Nursing program reaccredited.
1c. Evaluate LRC’s materials 1c. Collection areas in these specific areas, 1c. Improved notification to
collection with reference to evaluated, materials deselected, and new faculty increases the use of the
specific course accreditation materials purchased. collection by faculty and students.
requirements.
1d. Deselect inappropriate materials. 1d. Notification to faculty of new materials 1d. Continued identification of
is ongoing. programs will mean an improved
1e. Select, purchase, catalog new collection that better fits needs of
replacement materials, using input from students and faculty.
the appropriate faculty.
1f. Notify faculty of new materials in
LRC when they are available for use.
115
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
LEARNING RESOURCES
Planning Unit: Library/Learning Resources Center--Senatobia
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
2. Develop a general orientation 2a. Develop an outline of the material 2a. Outline was developed for new 2a. Student surveys from Fall
class presentation to be used in covered. orientation presentation in Fall 2003. 2003 totaled 3680 questions
the viewing room for the English asked and responses given.
Composition I classes.
2b. Develop ways to present outlined 2b. Library faculty worked together in 2b. 98.5% favorable response
material via the library web page. applying the presentation to the library
web page.
2c. Work with faculty who are to present the 2c. Fall 2003 faculty presented 2c. 1.5% not favorable response
demonstration to the classes. orientation to 43 classes.
2d. Evaluate the effectiveness of the outline 2d. Faculty surveys--in progress.
and the presentation.
2e. Survey students and English faculty as to
the effectiveness of the presentation.
116
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
LEARNING RESOURCES
Planning Unit: Library/Learning Resources Center—Senatobia
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
3. Create an area in the library 3a. Assess possible areas that might work. 3a. Law Room used for small group 3a. Students who need to study
where small groups of students study. together in a group can be
can study quietly together. accommodated.
3b. Acquire tables that staff/students can 3b. Viewing Room used for larger group 3b. Large reading areas of the library
set up and move as needed. study. can remain quiet for individual
study.
3c. Outline rules for students to adhere to. 3c. Students sign up and receive 3c. Staff concerns for noise control
permission to use one of the designated is minimized by isolating the
areas. group study into one area.
3d. Devise sign up procedure. 3d. Students leave the area as they found 3d. Solution has provided better
it. service to all students using the
library.
3e. Train all staff in the procedure. 3e. Students responsible for their conduct
in group study situations.
117
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
LEARNING RESOURCES
Planning Unit: Library/Learning Resources Center--Senatobia
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
4. Create an area in the Computer 4a. Locate an area that is suitable for laptop use. In progress. In progress.
Media Lab for students to use their
own personal laptop computers. 4b. Assess the electrical, cabling, and hardware
needs.
4c. Request changes on the facility report.
4d. Define any procedures needed to make
routine fit smoothly into the existing media lab
environment.
118
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
LEARNING RESOURCES
Planning Unit: Library/Learning Resources Center--Senatobia
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
5. Increase access to electronic 5a. Set up trial database with ProQuest. 5a. Trial of database with on-line 5a. Access to full-text nursing
nursing journals by adding tutorial provided to the Nursing journals has increased by 280+ titles,
ProQuest Nursing Journals in full Faculty. with coverage from 1988-
text. to present.
5b. Involve nursing faculty in a Web training 5b. Response by nursing faculty was 5b. This database is available to all
session to see the features of the database. positive. students on all campuses and from
remote locations.
5c. Invite the Oxford and DeSoto Centers to 5c. Decision made to purchase in 5c. This provides additional access
examine the trial database and submit their July 2003. to the RN, LPN, and all allied
comments. health programs taught at NWCC.
5d. Based on nursing faculty input, make
decision to commit funds to adding this
database to the library’s collection of
electronic offerings.
119
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
LEARNING RESOURCES
Planning Unit: Library/Learning Resources Center--Senatobia
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
6. Develop a policy for the 6a. Prioritize the needs for laptop use. In progress. In progress.
circulation of laptop computers to
part-time faculty and staff. 6b. Write policy using those specified priorities.
6c. Have policy reviewed and approved by
Academic Dean.
6d. Incorporate policy in the Library Handbook.
6e. Publicize policy to part-time faculty and staff.
120
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
LEARNING RESOURCES
Planning Unit: DeSoto Campus
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Add additional shelving to 1a. Some shelving is stored in the 1a. In progress.
reading area. maintenance area. Need to get a carpenter to
a. Six units (tall, come and assemble. May need to add money
double-sided) to be added in next year’s budget if the shelving is not
to ends of current sufficient for the library’s request.
shelving.
b. Seven units (counter-
height, double-sided) for
middle of reading area.
2. Planned orientation to the library 2. Meet with English instructors, day and 2. Met with Library Committee 2. Committee provided input on
for English Comp. I classes. evening, as soon as fall 2003 schedule is (representatives from each collection, development, and
announced to get their input. department). services.
3. Print and distribute updated DC 3a. Submit to printer prior to beginning of fall 3a. Handbook has been written but
Library Handbook. 2003 semester. has not yet been printed.
3b. Present to faculty at annual return faculty 3b.Will be presented when
meeting. completed.
121
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
LEARNING RESOURCES
Planning Unit: DeSoto Campus
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
4. Replace two older televisions 4. Request money for the 2003-2004 budget. 4. Approved in budget. 4. In progress.
and video-players with newer
models.
5. Enhance services for students. 5. Request for additional staff will be made in the 5. Added additional part-time staff
2003 Status Reports/Budget Requests. person.
122
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
LEARNING RESOURCES
Planning Unit: DeSoto Camp – Five Year Outcome Objectives
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Catalog audiovisual
software into library
system.
2. Expand computer lab
into Room 102 when
new extension to
DeSoto Center is built.
3. ID card scanner system
for computers in the
computer lab.
4. Acquire a full-time
computer lab person.
5. Install a security
system.
123
NORTHWEST
Mississippi Community College
2003
PLAN TO IMPROVE
ADMINISTRATIVE PROCESSES
124
ADMISSIONS/REGISTRAR'S OFFICE
STATEMENT OF PURPOSE AND GOALS
The purpose of the Registrar's Office is to provide accessible admissions and
enrollment information and services, to maintain accurate student records, and to
coordinate registration and graduation.
The goals of the division are to:
1. Provide accurate information for admission.
2. Improve access to enrollment information.
3. Computerize 100 percent student transcript records.
4. Upgrade equipment and facilities.
5. Provide professional staff growth and development.
6. Evaluate annually college admission procedures and revise these as
necessary.
7. Improve the level of student satisfaction with services provided by the
Registrar's Office.
8. Improve the registration procedure.
125
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
STUDENT AFFAIRS
Planning Unit: Admissions/Registrar
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. The Office of 1. The Registrar, along with the 1. The online application 1. Students are taking advantage of
Admissions/Registrar will Director of Management procedure is still being explored. the opportunity to access the
explore the possibility of Information Systems will develop However, the College is now admission form online and
providing an online application a program method to accomplish providing an application for many have applied for college
procedure. this task. admission online that can admission in this manner.
be printed, completed, and
mailed to the Admissions
Office.
2. During the 2003 college year 2. The Registrar, along with the 2. The Registrar, along with the 2. No additional action necessary.
the Registrar will review the College’s Admission Committee, College’s Admission Committee,
College’s admission policies to will develop a proposal for an have drafted an “academic restart”
determine the feasibility of an “academic restart” program to be policy that is awaiting final
“academic forgiveness” policy. presented to the College’s administrative approval.
Academic Council for approval.
3. During the 2003 college year 3. The Registrar and Graduation 3. A plan has been implemented by 3. No additional action necessary.
the Registrar will review the Committee will develop a plan to the Registrar and the College’s
feasibility of increasing the implement two commencement Graduation Committee to conduct
number of graduation exercises exercises at the end of the two commencement exercises in
to two annually rather than one. academic year in May, 2004. May, 2004.
126
BUSINESS OPERATIONS
STATEMENT OF PURPOSE AND GOALS
The purpose of Business Operations is to provide financial and administrative
support services to students and staff.
The goals of Business Operations are to:
1. Streamline and increase the speed of the registration process.
2. Streamline and update the general ledger system to improve the available
information.
3. Prepare financial statements with detailed supporting schedules.
4. Provide auditors with accurate and complete financial records in order for
the college to get unqualified audit reports.
127
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
ADMINISTRATIVE SERVICES
Planning Unit: Business Operations
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Business Operations will 1. The budget and the actual revenues 1. The college did maintain a fund 1. The college will strive to maintain
maintain a fund balance in the and expenditures will be monitored balance in the General Fund equal a fund balance equal to the total of
General Fund equal to the total of closely to ensure that the college to the total of two months’ payroll two months’ payroll for the 2004
two months’ payroll ($4,000,000). maintains financial stability. for the 2003 fiscal year. fiscal year.
2. Business Operations will 2. Business Operations will work closely 2. The college did convert to laser 2. Business Operations will
convert check printing from with the Computer Center to achieve the printed check with an electronic continually look for ways to improve
continuous forms to laser printed conversion. signature on pressure sealed forms. its administrative processes.
checks with an electronic signature
on pressure sealed forms.
3. Business Operations will work 3. The auditors will be provided with 3. The college did receive an 3. The college will strive for an
with the auditors to get unqualified accurate financial records to support the unqualified audit report for the unqualified audit report for the 2004
audit reports. financial statements. 2003 fiscal year. fiscal year.
128
COMPUTER/COMMUNICATIONS SERVICES
STATEMENT OF PURPOSE AND GOALS
The purpose of the Computer/Communications Services is to provide access to
communication services and information.
The goals of the division are to:
1. Assess and improve the customer satisfaction with the communication services
offered.
2. Improve services by implementing a form of electronic mail to provide more
efficient access to information.
3. Improve scheduling training of back-up switchboard operators.
129
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
ADMINISTRATIVE SERVICES
Planning Unit: Computer Center
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Upgrade Destination Unit 1. Purchase 48” plasma screens with 1. Plasma screens and multimedia 1. Improved visibility and functionality
technology in the classroom. multimedia PC’s to replace the existing PC’s were purchased and in the classroom.
Destination Units. implemented.
2. Work toward using system 2. Establish a committee to determine when 2. A committee was established and 2. Social Security numbers will no
generated ID numbers instead of would be the best time during the year evaluated the need to change student longer be readily available to areas
Social Security numbers. to implement this change. Write a program id number. Random numbers will be that do not have a valid need to access
to randomly assign numbers to all existing generated and assigned during the them.
students and employees. summer 2004.
3. Implement registration 3. Purchase software needed for emailed 3. Software for emailed receipts has 3. Pre-registered students will be able
payments via credit card receipts. Contract with vendor to link the been purchased. Security certificate to complete registration via the web
through the web site. process to our system. for AS400 has been obtained. site on the days scheduled for them
Vendor is working on the application. to return. Scheduled to implement
for FL04.
130
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
ADMINISTRATIVE SERVICES
Planning Unit: Communications
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Provide Unique logins for 1. Set up appropriate security on network 1. Network security has been 1. Provides us with the ability to
students to use campus wide. to allow for this. implemented to provide for unique know specifically who was using a
logins for students. computer by the login and implement
security measures based on the login
name.
2. Provide internet security. 2. Monitor/filter web traffic. 2. Filtering was implemented for 2. Prevents students and employees
sites in specified categories through from visiting sites deemed
Internet Manager software. inappropriate for the colleges
network.
3. Remove and block all unlicensed 3. Secure software to monitor and 3. SMS software covered by our 3. The need for and auditing software
software on NWCC personal inventory software installed on all MicroSoft campus agreement is for campus computers has been
computers. personal computers. still being evaluated. confirmed, but has not been
implemented.
4. Allow Help Desk to focus more 4. Shift Internet monitoring and email 4. Email and Internet monitoring is 4. Help Desk call back times and
on phone support and researching server responsibilities to Network now the responsibility of Network research assistance to employees has
know issues. Support. Support. improved.
131
DIVISION OF FINANCIAL AID
STATEMENT OF PURPOSE AND GOALS
The purpose of the Division of Financial Aid is to make application to the state and
federal government for fund allocations to help assist students in continuing their
college education, assist students, and parents in applying for these funds and the
awarding and record keeping for those eligible students.
The goals of the division are to:
1. Upgrade facilities and equipment to better serve students.
2. Access the level of students’ satisfaction with the division.
3. Increase the effectiveness of turn around time in the awarding of financial
aid.
4. Improve consumer information by conducting more high school and
community financial aid seminars.
5. Conduct staff development meetings internally to discuss new state and
federal regulations and attend more federal workshops when feasible.
132
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
ADMINISTRATIVE SERVICES
Planning Unit: Financial Aid
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. To increase efficiency of 1. All Financial Aid employees to 1. Two of Senatobia’s Financial 1. The Financial Aid Office has been
Financial Aid Office employees receive crossing training, in-house Aid staff attended the Electronic able to increase its efficiency at all
at all centers to better serve training, and attend Financial Aid Access Conference in New Orleans centers with the implementation of
students. workshops in order to maintain updated in December of 2003. We were 2004-2005 FAFSA on the web.
information on current Financial Aid able to attend a daily General This allows for real-time
regulations, policies and procedures. Session and then attend Break-out corrections of Financial Aid
Enhance computer capabilities between Sessions on a variety of topics information to determine student’s
Computer Center and Financial Aid related to financial aid, system eligibility.
Office as it relates to awarding of upgrades, and projected future plans
financial aid. and directions.
2. Develop/create a more 2. Differentiate Financial Aid and 2. This strategy/procedure is still 2. We are currently in the process of
effective way for the DeSoto Business Office duties at the DeSoto and being considered as a long range selecting an electronic loan
and Oxford Centers to assist Oxford Centers to allow for better goal for the Oxford/Desoto Center information system to automate
students with the Financial Aid efficiency in serving students. in 2004. portions of the manual system we are
filing process. presently using. Our plans are to have
this system up and running during the
2004-2005 school year. This will
allow for loans to be processed more
efficiently for the students as well
as help to automate a manual system
in the Financial Aid and Business
Office. This system will help all
campuses to be more efficient with
regard to student loans.
133
FOUNDATION/DEVELOPMENT
STATEMENT OF PURPOSE AND GOALS
The purpose of the Northwest Foundation is to serve as the official recipient of all
restricted and unrestricted gifts to the college. Further, the Foundation is charged
with the responsibility of soliciting, receiving, managing, and disbursing gifts and
donations of every type and description for the use and benefit of NWCC.
The goals of the NWCC Foundation are
1. To actively solicit funds from such constituent groups as alumni, business
and industry, civic organizations, and any interested individuals;
2. To manage these funds responsibly and effectively; and
3. To distribute these funds in a manner that will enhance the mission adopted
by NWCC.
134
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
ADMINISTRATIVE SERVICES
Planning Unit: Foundation / Development
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. To increase scholarship 1a. Donors are secured through an 1. As of February 29, 2004, the 1a. An increased endowment results
endowment by $4 million by aggressive marketing effort to include the value of the Northwest Endowment in a greater number and amount of
12/31/2007. annual scholarship luncheon, donor is $2,909,834 (per report received scholarships that can be awarded by
receptions, donor recognition in the from Merrill Lynch entitled “Time the Northwest Mississippi
media and in the alumni magazine, Weighted Rate of Return by Period: Community College Foundation.
Northwest Now. Monthly”). This reflects an
increase of $694,621 from January
31, 2003.
1b. The primary activity to secure donors 1b. For the 2003-04 academic year,
involves relationship building. This is 211 scholarships were awarded for a
accomplished through personal visits to total of $116,940.
prospective donors. This is an ongoing
process and may sometimes take several
years before a result is realized.
1c. The professional development and 1c. For the 2002-03 academic year,
orientation of the Foundation Board of 185 scholarships were awarded for a
Directors is also an ongoing activity. The total of $99,335.
participation of the Board members in
recruiting and soliciting donors is crucial
to the realization of the goal.
1d. An additional activity is the
submission of proposals to foundations
and corporations. To assist in this
process, advisory committees will need to
be established in Tate, Panola, Lafayette,
and Marshall Counties. One has already
been organized in DeSoto County.
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HUMAN RESOURCES
STATEMENT OF PURPOSE AND GOALS
The purpose and goals of the Human Resources Department are:
1. To provide quality service in all areas of Human Resources and Payroll with
integrity, responsiveness, and sensitivity to the employees of Northwest
Mississippi Community College;
2. To support the goals and challenges of the College by providing services which
promote a work environment that is characterized by fair treatment of staff,
open communications, personal accountability, trust and mutual respect; and
3. To seek and provide solutions to workplace issues that support and optimize the
operating principles of the organization.
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NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
ADMINISTRATIVE SERVICES
Planning Unit: Human Resources
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. New employment numbers for all 1. Computer services will amend all 1. Issuance of new employment 1. Establish a safety barrier to
employees and students. programs and systems to accept and numbers to employees and students. identity theft.
reference the new employee number.
2. Policy Manual on Web page. 2. Submit policy to webmaster for web 2. Policy manual accessible from 2. Access to policies will be available
page. the NWCC web page. to everyone. Will insure compliance
with NWCC standards.
137
INSTITUTIONAL RESEARCH AND PLANNING
STATEMENT OF PURPOSE AND GOALS
The purpose of the Institutional Planning and Research Office is to serve as a
resource in coordinating the college’s plan for institutional effectiveness in
accordance with the requirements of the Southern Association of Colleges and
Schools; to maintain and report institutional data for college planning and
assessment; to promote general awareness efforts for the institution; and to serve as
a resource in providing research assistance to others within the institution.
The goals of Institutional Research and Planning are to:
1. Develop and implement a college-wide comprehensive planning and
evaluation process in order to fully document and demonstrate the
effectiveness of the college's programs and services.
2. Design, conduct, and analyze surveys to assess student satisfaction, campus
climate, student outcomes, and program effectiveness.
3. Collect and report institutional data to support the planning process.
4. Support campus, division, and department assessment efforts.
138
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
ADMINISTRATIVE SERVICES
Planning Unit: Institutional Planning and Research
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objectives Activity Results Improvement
1. This office will assume 1. Evaluations currently in place will be 1. Twenty of the required 21 1. A written college maintenance plan
responsibility to verify that the administered as scheduled. Any required evaluations have been administered remains under development. Evaluation
twenty-one evaluations required by evaluations not currently in place will be as scheduled. Evaluation of the of the plan has been developed and will
the SACS Criteria are in place. developed and administered. 100% of college maintenance plan remains to be administered when the written plan
Support will be given in developing, required evaluations will be in place by the be developed and administered. is complete and has been distributed to
administering, scoring, and reporting SP04 semester. appropriate college personnel.
results.
2. Assistance from this office will be 2. A schedule of the program review over a 2. The 5 year program review 2. Although the average satisfaction
given in planning and supporting a five year period will be completed and schedule was completed and level of participants was high, one
continuous review of programs. distributed to all program directors. The distributed to directors. Directors and participant expressed concern that he
directors will be given necessary lead teachers for the FL03 review was not given adequate instructions for
paperwork and detailed instructions for the were notified at the end of the SP03 participation in the review. Participants
program review at least three full months semester, which allowed them 5 for the upcoming FL04 review were
before the actual review. After each review, months to prepare for the review. A invited to attend the FL03 review as
a questionnaire will be administered to survey was administered to spectators, as an aid in helping those
participants in the review process. The participants in the SP03 review and future participants better understand the
average satisfaction level of the participants the average satisfaction level of the review process.
will be at least four on a five point scale. participants was 4.46 on a 5 point
scale.
137
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
ADMINISTRATIVE SERVICES
Planning Unit: Institutional Planning and Research
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objectives Activity Results Improvement
3. A web page will be developed for 3. Survey results from FL02 to the present 3. All survey results and other 3. No action necessary
the Office of Institutional Planning will be posted. Also posted will be NWCC documents listed have been posted to
and Research posting survey results Fact Sheets, and the NWCC Planning the web site.
and publications which may be of Document. The web page will be
interest to students, faculty, completed by December, 2003.
administrators, and the public.
4. Web surveys will developed and 4 This office will contract with a web 4. Administrator evaluations will be 4. This office has continued to research
administered by this office. The survey design company for administering administered on a regular two year web design companies and to look
purpose of this method of web surveys. Surveys which will be cycle. The next administrator especially at the reporting of the data.
administration of surveys is in saving administered by web will include the evaluations will be given in the FL04 A new company will be used in the fall
time for respondents and thus Administrator Surveys for the FL03 semester. A web survey design to conduct the administrator
improving participation rates. semester. A participation rate of 80% will company was contracted with for evaluations. Efforts will continue to
be achieved with the Administrator administering the virtual college complete this goal in the next cycle.
Surveys. student survey of instructors in FL03,
but the reports that were developed
by the company were not
satisfactory. The student
participation rate was 51% which is
considered good since participation
was on a volunteer basis.
138
PHYSICAL PLANT DEPARTMENT
STATEMENT OF PURPOSE AND GOALS
The purpose of the Physical Plant Department is to provide support services for
students, faculty, and staff in the areas of transportation, housekeeping, grounds,
building repair and maintenance and new construction.
The goals for the Physical Plant Department are to:
1. Continuously improve the delivery of services in an expedient and
professional manner.
2. Continue to automate via available hardware/software systems the fleet
maintenance functions, key control, energy management, and archives of
architectural drawings.
3. Implement regular training programs to upgrade the knowledge and skills of
staff concerning new regulations, codes, safety techniques, and college
policies.
4. Upgrade building automation system to include all buildings and the change
out of existing controls to "Direct Digital Control" components.
5. Continue the installation of "Best" locks under the new master key system
until all buildings have been retrofitted.
6. Continuously monitor the planning and construction phases of Capital
Improvement projects to insure that the projects are responsive to the needs
of the institution, are considerate of cost and funds available, and meet the
approved specifications/contract documents.
7. Include enhancements to construction and renovation projects that upgrade
existing facilities toward compliance with current Building Codes, The Life
Safety Code, and the Americans with Disabilities Act.
139
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
ADMINISTRATIVE SERVICES
Planning Unit: Physical Plant
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Improve safety of pedestrian and 1. Propose a street project to rebuild west 1. This project has been deferred 1. Sixty new parking spaces will be
vehicular traffic on Thompson Thompson to organize parking as until the completion of Panola Hall gained in a safer environment, off-
Street. possible, provide for sidewalks, lighting Renovation. The funds have been street with sidewalks and lighting.
and drainage systems. re-obligated for a parking lot and
improvements to Northwest drive
Including sidewalks, lighting, and
drainage.
2. Renovate Panola Hall to improve 2. Work with Board of Trustees to 2. A contract was issued for the 2. Although the capacity will be
health, safety, and living appoint an architect to design a renovation project in December of reduced, the building will now
environment for resident students. renovation project to replace the HVAC 2003 with a completion date of comply with building codes, Life
system, add perimeter fencing, CCTV, August 1, 2004. Safety Codes and ADA. The building
enlarge restroom facilities, and over and perimeter will be secured.
frame the roof.
3. Improve the opportunity for 3. Evaluate existing facilities for 3. A site has been chosen and the 3. Opportunities for recreation and
competitive and recreational sports volleyball, tennis and outdoor basketball. Engineer has been appointed to P.E. will be increased. The schedule
activities. Develop a plan to improve or replace design six new tennis courts. This for use can be controlled.
these facilities. project will include two volleyball
courts if the site will permit.
140
POST OFFICE/BOOKSTORE
STATEMENT OF PURPOSE AND GOALS
The purposes of the bookstore and post office are to provide quality services for
students and the educational community.
The goals are to:
1. Improve overall service.
2. Upgrade facilities and equipment.
141
NORTHWEST COMMUNITY COLLEGE
2003 UNIT ANNUAL OUTCOME OBJECTIVES
ADMINISTRATIVE SERVICES
Planning Unit: Bookstore/Post Office
Unit/Program Intended Outcome Strategy/Procedure To Achieve Outcome Assessment/Evaluation Use of Results
Objective Activity Results Improvement
1. Improve access to required 1. With the aid of the technology 1. Provided course and book 1. A secure link for textbook ordering
textbooks for off campus students. specialists set up a secure link from the information to technology specialist is in the process of being created.
campus web page for on-line ordering. working on a secure on line
ordering link.
2. Improve access for all walk in 2. Renovate check out area to better 2. Worked with the physical plant 2. Check out area was renovated.
customers. accommodate heavy traffic and all director to finalize renovation
students. plans.
3. Improve service and product 3. Survey students and faculty for 3. Clearance survey revealed that 3. Continue offering the quality and
selection. level of satisfaction with service and 95% of the people completing the variety of merchandise now offered.
products offered. survey were satisfied with the Focus on service and be open to
merchandise and service provided. suggestions for improvement.
142