Electronic Movie Ticket
System
IFSM 303/0101
May 16, 2000
Lamis Jabaji • Chris Valentino • Gayani Vithanage • Shanze Ahmad
System Overview
Allows movie theater customers to
purchase movie tickets without interacting
with a human
Accepts electronic forms of payment
Credit Cards
Debit Cards
Cash Cards/Gift Cards
System Users
Regular movie customers
Age
Handicap
Experienced vs. Non-Experienced
Users with computer experience vs. users
without computer experience
User Tasks
Browsing movie selections
Alphabetical listing
Day of the week
Hour
Selecting a movie
Payment & Printing of tickets
Usability Specifications
No special training required
Use only existing knowledge of the user
Ease of Use
Continuity and consistency
Attract and maintain user base
Create a familiar environment for users
Easy to return to system
Evaluation Procedure
Observer current methods of movie
selection (e.g. newspaper, box office
listings)
Observe current methods of ticket
purchasing
Design paper screen sketches
Peer evaluations
System Interface
Walkthrough
Recommended Changes
Elimination of unneeded screens
Re-evaluation of wording used
Payment verification/Security
Confidentiality
Non-Repeatability