General Constructs to be Measured
• Imagination and Innovation
• Utilization
• Customer service
• Equitable access
• Integration
• Productivity
• Adaptability
Baseline Characteristics Program Activities Program Goals (Short term) Outcomes (Long term)
Education Resources Education Resources Education Resources Education Resources
CTR Trainee characteristics Predoctoral Programs Graduates fulfill core competencies Graduates with strong CTR
Existing CTR Curriculum Postdoctoral Programs Structured curriculum development and career trajectories
Faculty/Mentor characteristics Research Coordinator and support Graduates’ research is translated
Service Center Continuing Education Defined Faculty/Mentor support services to improve patient care
Protocol flow, including investigator Programs Service Center Service Center
perceptions Service Center Reduced protocol approval cycle time Increased number of cutting
Research subject protections Regulatory Affairs Integrated management of clinical edge, impeccably-designed CTR
Informatics infrastructure Research Subject Advocacy research informatics infrastructure protocols performed by ever-
Existing design/biostatistics support Services Expanded level of design/biostatistics increasing numbers of
Community Engagement Design, Biostatistics, Ethics support investigators
Health disparities measures Biomedical Informatics Community Engagement Community Engagement
Industry interactions Community Engagement Increased research in health disparities A self-sustaining community-
Relationships to volunteers Office for Diversity in Clinical Increased number of industry interactions based practice research network
Research activity in local Research Increased numbers of informed research Increased instances of rapid
communities Office for Industry Alliances volunteers commercialization and
Rate of knowledge transfer to Research Volunteer Resource Active planning process for research dissemination of translational
practice Community Networks networks discoveries via industry
Research Resources Knowledge Transmission Specific instances of translation into Demonstrable improvements in
Available translational technologies Research Unit clinical practice meaningful health outcomes for all
Available clinical research unit Research Resources Research Resources members of our community
services Clinical Research Units Increased access to state-of-the art Research Resources
Governance Translational Technology technologies A balanced portfolio of
Existing governance structure Cores Improved customer satisfaction with mechanistic and therapeutic
Resource allocation methods Governance clinical research facilities studies examining a full range of
Administrative integration among Executive Committee Governance human disease using the best
disciplines Advisory Committees Improved customer satisfaction with available technologies
Overall measures of CTR activity Scientific Review Panels administrative support Governance
(publications, # of investigators, etc.) Response to initial Advisory Committee Increase in overall measures of
feedback regarding operations CTR activity
Overall approach
• Each operational unit defines objectives and
metrics
• Annual reports from operational units rolled up to
program level, coordinated by Program Director
Reports include requests for reallocation or addition of
resources (deadline March 1)
• Reports used in operational planning process
Review by Executive Committee, Internal and External
Advisory Committees (March – April)
Overall approach (2)
• Results of operational planning process include
Generation of annual progress report to NIH (May 1)
Reallocation of CTSA resources as appropriate
Feedback to operational units (May-June)
• Continuous tracking
Definition of “dashboard” metrics by each operational
unit (quarterly)
Regular presentations by operational units to
Executive Committee (one year cycle)