Ronald A. Smith Jr.
1161 Carl Miller Blvd
Camden,New Jersey 08104
Objective: To obtain a position in an office environment, utilizing my skills and
experiences to enhance company growth.
Experience: Alpha Janitorial and Landscaping Inc. Camden N.J
Owner / Operator 4/04 to Present
Executed daily operations of both janitorial and landscaping
Successfully handled everyday business affairs
Trained and managed at least 3 to 4 employees and achieved
significant improvements in their productivity.
Advance Staffing Inc. Haddonfield N.J.
Customer Service Rep 2/03 to 4/04
Attended to needs of existing and prospective customers
Handle at least 70 calls a day
Consistently sought to expand customer inquiries
Comcast Digital Cable Voorhees N.J
Customer Service Rep 8/02 to 2/03
Conversed and corresponded with customers and other company
personnel, such as billing, credit, sales, service, to obtain facts
regarding customer complaints.
Was instrumental in handling between 70 to 100 outbound and
Followed up on recommended adjustments to ensure customer
Camden County Health Services Center Blackwood N.J.
Security Guard 1/01 to 8/02
Guarded industrial and commercial properties against fire, theft,
vandalism and illegal entries.
Patrolled, periodically, buildings and grounds of commercial
Permitted authorized persons to enter property.
Alliance Data Systems Voorhees N.J
Customer Service Rep 2/96 to 8/02
Received and processed 80 to 120 inbound and outbound calls
Promoted sales and satellite products
Ronald Smith ( Continued)
Followed up with a random sample of customers to ensure that
complaint was satisfactorily resolved.
Education: Camden County College Blackwood N.J.
References: Available upon request