Ronald A Ronald A Smith Jr

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					                              Ronald A. Smith Jr.
                              1161 Carl Miller Blvd
                           Camden,New Jersey 08104
                           nubian032858@hotmail.com
                                 856-655-3408

Objective:     To obtain a position in an office environment, utilizing my skills and
              experiences to enhance company growth.

Experience:   Alpha Janitorial and Landscaping Inc.                      Camden N.J
              Owner / Operator                                        4/04 to Present
               Executed daily operations of both janitorial and landscaping
                 operations
               Successfully handled everyday business affairs
               Trained and managed at least 3 to 4 employees and achieved
                 significant improvements in their productivity.

              Advance Staffing Inc.                                Haddonfield N.J.
              Customer Service Rep                                     2/03 to 4/04
               Attended to needs of existing and prospective customers
               Handle at least 70 calls a day
               Consistently sought to expand customer inquiries

              Comcast Digital Cable                                       Voorhees N.J
              Customer Service Rep                                          8/02 to 2/03
               Conversed and corresponded with customers and other company
                personnel, such as billing, credit, sales, service, to obtain facts
                regarding customer complaints.
               Was instrumental in handling between 70 to 100 outbound and
                inbound calls
               Followed up on recommended adjustments to ensure customer
                satisfaction.

              Camden County Health Services Center                   Blackwood N.J.
              Security Guard                                            1/01 to 8/02
               Guarded industrial and commercial properties against fire, theft,
                vandalism and illegal entries.
               Patrolled, periodically, buildings and grounds of commercial
                establishment
               Permitted authorized persons to enter property.

              Alliance Data Systems                               Voorhees N.J
              Customer Service Rep                                  2/96 to 8/02
               Received and processed 80 to 120 inbound and outbound calls
               Promoted sales and satellite products
              Ronald Smith ( Continued)



               Followed up with a random sample of customers to ensure that
                complaint was satisfactorily resolved.

Education:    Camden County College                               Blackwood N.J.

References:   Available upon request

				
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