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Wish List Presentation SNUG 2009_dan fies

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posted:
12/3/2011
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Wish List Session

Sunday, March 15 1-5 pm

Wish Submission Process

Wishes Must Be Submitted Through the

Formal Process To Be Considered

The Formal Process Is

• To be completed………………..

Startel Review Process

• Quarterly Review of Wish List by R&D

• Wishes will be Weighted by Votes

• Focus is to Make Changes that will Make

You Money or Save Time

– Maintain Clients, Up Sell and Cross-sell

Larry Kinder’s Wish







“I wish that Dan

L’Heureux and Ryan

Chinoski had hair”

Joke Wishes Placeholder



• Ryan & Dan may wish they did too …

• but they are both man-enough to do without

the encumbrance.

• Dan manages to grow plenty in other places

and we are sure in time Ryan will too.

Wishes Granted



# 185 On Screen Board Check (Msg, Loc,

Ifs)



# 283 IntelliScheduler Maintenance Time is

Captured - R8.0



# 414 Client Maintenance Initial Screen

Columns – R9.0

Wishes Granted



# 192 Window Size is Memorized in Admin

Controls

# 336 SMS-SMPP/HTTP Protocol



# 50 Client Action Reports Show Both Client

and Local Time Zones – 9.0



# 208/280 Choose Fields Sent to Client in

Message Slip -9.0

Wishes Granted

# 191/256 Member Dispatch Information to

Include Client Dispatch Information – 9.0



# 20 Right Click Functionality 9.0



# 393 Find & Replace Search Expanded to

Actions, Members, Message Slips, Etc.



# 277 Reports by Billing Number 9.0

Wishes Granted

# 277 All CSV Reports

# 441 Exclude Accounts from Statistics

Individual Presentations

# 91 IntelliPrint – Kelly Weiss

# 15 Automatic Report Generation &

Delivery - Aaron

# 59 Auto Dispatch – Auto Dispatch Waiting

Messages at a Certain Time of Day –

Aaron

# 106 Enter Action Request from Agent

Interface - Peter

Individual Presentations

# 78 Easy FAQ’s – Cameron

# 177 Reports - Action Agent Report – Larry

# 66 IntelliScheduler/TAA – Autosize feature

– David Gardner

# 176 Auto Dispatch for Group Dispatch -

Aaron

Individual Presentations

# 278 Track Changes in Client Maintenance

– Beth Cooper

# 234 Macros Learn Feature – Peter

# 420 Daily Fax & Email Reports Sort by “in”

Time – April

# 450 Specify Call Phrase Based on Call

Status – John Yocca

Individual Presentations





# 437 Appointment Scheduling Program –

Ryan

# 408 Global Menus – Beth Cooper

# 409 Print Email or Fax by Member – Beth

# 379 No Charge Feature - Francie

Individual Presentations

# 304 Formula Builder – Tom Wright

# 380 Ability to Copy All Basic Client Info to

a Member – Toni

# 329 Client Info Visibility/Access Level –

Matt Bogan

# 252 Independent/Interchangeable

Windows in Agent Interface - Kelly



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